Behind the Growth
Not everyone makes the news. But behind every growth-driving experience, product, and transformation are the experts who shaped the outcome.
Behind the Growth is a podcast for digital leaders and those aspiring to become one. Through candid conversations, we get into the journeys, decisions, and hard-won lessons that shaped today's leaders and the questions defining what comes next.
Behind the Growth
Kristin Milchanowski on Redefining AI’s ROI
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Kristin Milchanowski, Chief AI and Quantum Officer at BMO and author of Return on Intelligence, believes organizations need to stop treating AI as a tool and start treating it as infrastructure. In this episode, she talks about what that shift looks like in practice, why automation is the wrong goal, how to connect AI investment to return on equity, and what it means to be quantum-ready before most leaders are even thinking about it.
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