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Doing Business with a Servant's Heart
Welcome to "Doing Business with a Servant's Heart," where compassion meets business and life. Join us as we explore the soul of business, guided by the unwavering principle that serving others is not just ethical – it’s transformative.
Hosted by Steve Ramona, a seasoned entrepreneur with a passion for uplifting people and businesses, each episode of our podcast is a deep dive into the stories, insights, and practical strategies of industry leaders, entrepreneurs, and visionaries who have mastered the art of leading with love and empathy. Through heartfelt conversations and inspiring anecdotes, we reveal the practical impact of servant leadership on personal and professional growth.
Discover how to foster a culture of kindness, engage with customers authentically, and build successful businesses that prioritize serving before selling. Whether you're a seasoned business owner, an aspiring entrepreneur, or simply someone seeking to make a positive impact, "Doing Business with a Servant's Heart" offers actionable advice, moral encouragement, and a refreshing perspective on what truly matters in the world of business.
Tune in and join our community of compassionate leaders striving to change the world, one act of service at a time. Because in the end, the heart of business is the business of the heart.
Doing Business with a Servant's Heart
Secrets from a Fractional Chief Marketing Officer with Greg Goshorn CMO
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This episode is about reputation marketing and how it can help businesses grow.
Greg Goshorn, a consultant who helps businesses with their reputation marketing, is interviewed by the host, Steve Ramona.
Greg explains that reputation marketing is not just about monitoring or managing reviews, but about using them as marketing tools. He says that positive reviews can have a big impact on a business's bottom line, and that businesses should be proactive about getting and showcasing their reviews.
Greg also discusses different ways that businesses can get more reviews, such as asking customers directly, using a QR code, or including a link to their Google Business Profile in their email signature. He also talks about the importance of responding to both positive and negative reviews.
Overall, the episode is a valuable resource for any business owner who wants to learn more about reputation marketing and how it can help them grow their business.
Here are some key takeaways from the episode:
- Reputation marketing is about using positive reviews to market your business.
- Positive reviews can have a big impact on a business's bottom line.
- Businesses should be proactive about getting and showcasing their reviews.
- There are a number of ways that businesses can get more reviews, such as asking customers directly, using a QR code, or including a link to their Google Business Profile in their email signature.
- It is important to respond to both positive and negative reviews.
00:00 - 01:02: Introduction and welcome by the show host
01:02 - 02:00: Introduction of the guest, Greg Goshorn, and his company
02:00 - 03:21: Importance of reputation marketing and the difference between monitoring, managing, and marketing reputation
03:21 - 04:11: Statistics on the impact of reputation marketing
04:11 - 05:21: How to get started with reputation marketing: free resources, reports, and different service options
05:21 - 07:22: The importance of giving away valuable content and education to potential clients
07:22 - 10:22: How to ask clients for testimonials and different ways to use testimonials
10:22 - 12:13: Industries that benefit most from reputation marketing
12:13 - 14:22: How to reach out to Greg Goshorn and his company
14:22 - 15:39: Tips for asking clients for testimonials
15:39 - 17:57: Additional advice from Greg Goshorn: building reviews and taking action
Free Business Education: https://bit.ly/4qeA03q
Free Newsletter: https://bit.ly/4pOcgU9
Serving Journal: https://www.amazon.com/dp/B0CSNSY1M1
Join Me on Substack: https://podcasthost.substack.com/
Doing Business with a Servant's Heart Named Top 20 Small Business Marketing Podcast
https://podcast.feedspot.com/small_business_marketing_podcasts/
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