Doing Business with a Servant's Heart
Welcome to "Doing Business with a Servant's Heart," where compassion meets business and life. Join us as we explore the soul of business, guided by the unwavering principle that serving others is not just ethical – it’s transformative.
Hosted by Steve Ramona, a seasoned entrepreneur with a passion for uplifting people and businesses, each episode of our podcast is a deep dive into the stories, insights, and practical strategies of industry leaders, entrepreneurs, and visionaries who have mastered the art of leading with love and empathy. Through heartfelt conversations and inspiring anecdotes, we reveal the practical impact of servant leadership on personal and professional growth.
Discover how to foster a culture of kindness, engage with customers authentically, and build successful businesses that prioritize serving before selling. Whether you're a seasoned business owner, an aspiring entrepreneur, or simply someone seeking to make a positive impact, "Doing Business with a Servant's Heart" offers actionable advice, moral encouragement, and a refreshing perspective on what truly matters in the world of business.
Tune in and join our community of compassionate leaders striving to change the world, one act of service at a time. Because in the end, the heart of business is the business of the heart.
Doing Business with a Servant's Heart
Beyond the Sale: Focusing on Client Needs for Long-Term Success with Harrison Ryder
Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.
The host, Steve, interviews Harrison Ryder, a consultant who helps small and medium-sized businesses improve their sales.
Here are some key takeaways from the podcast:
- It's essential to focus on the client's needs, not your own.
- Salespeople should build relationships with their clients.
- It's okay to walk away from a sale if it's not a good fit for the client.
- Salespeople should be willing to help clients even if they don't buy anything.
- Introduction (0:00 - 2:22)
- The host talks about the importance of building relationships and introduces Harrison Ryder.
- Harrison’s Background (2:23 - 4:22)
- Harrison talks about his background in sales and his belief that good salespeople are problem solvers who put the needs of the customer first.
- The Importance of Serving Before Selling (4:23 - 5:21)
- Harrison emphasizes that it’s important to listen to the needs of the prospect before trying to make a sale.
- The Biggest Struggle for People in Sales (5:22 - 7:01)
- Harrison says that consistency and discipline are the biggest struggles for most people in sales. He also talks about the importance of sales managers.
- Harrison’s Goal When Working with a Company (7:02 - 10:22)
- Harrison explains that his goal is to help small and medium-sized businesses compete by sharing his 35 years of experience in sales and sales management.
- Why It’s Important to Not Waste Time (18:23 - 21:22)
- Harrison discusses the importance of qualifying leads and not wasting time on prospects who are not a good fit.
- Conclusion (22:23 - 23:36)
- Harrison talks about the importance of putting others first and building relationships.
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