{"version":"1.0.0","segments":[{"speaker":"Caroline Webb","startTime":0.48,"endTime":2.94,"body":"I got some"},{"speaker":"Caroline Webb","startTime":0.48,"endTime":2.94,"body":"comments from various clients"},{"speaker":"Caroline Webb","startTime":2.94,"endTime":5.28,"body":"that they would have liked to"},{"speaker":"Caroline Webb","startTime":2.94,"endTime":5.28,"body":"book to back up what I was"},{"speaker":"Caroline Webb","startTime":5.28,"endTime":8.28,"body":"doing. So I thought, Okay, well,"},{"speaker":"Caroline Webb","startTime":5.28,"endTime":8.28,"body":"at least I can think of at least"},{"speaker":"Caroline Webb","startTime":8.28,"endTime":11.16,"body":"three people who might buy this"},{"speaker":"Caroline Webb","startTime":8.28,"endTime":11.16,"body":"book. If I write,"},{"speaker":"Dave Crenshaw","startTime":12.3,"endTime":14.4,"body":"no kidding, I had"},{"speaker":"Dave Crenshaw","startTime":12.3,"endTime":14.4,"body":"a post it note on my desk"},{"speaker":"Dave Crenshaw","startTime":14.4,"endTime":18.12,"body":"saying, this is for Sarah. This"},{"speaker":"Dave Crenshaw","startTime":14.4,"endTime":18.12,"body":"is for Nyan. This is for Peter."},{"speaker":"Dave Crenshaw","startTime":18.48,"endTime":22.46,"body":"In this episode, you'll get to"},{"speaker":"Dave Crenshaw","startTime":18.48,"endTime":22.46,"body":"know Caroline Webb, the science"},{"speaker":"Dave Crenshaw","startTime":22.46,"endTime":25.94,"body":"centered leadership coach, and"},{"speaker":"Dave Crenshaw","startTime":22.46,"endTime":25.94,"body":"you'll hear the story of how she"},{"speaker":"Dave Crenshaw","startTime":25.94,"endTime":30.2,"body":"turned her interest in economics"},{"speaker":"Dave Crenshaw","startTime":25.94,"endTime":30.2,"body":"into a career as one of the most"},{"speaker":"Dave Crenshaw","startTime":30.2,"endTime":34.1,"body":"esteemed leadership coaches in"},{"speaker":"Dave Crenshaw","startTime":30.2,"endTime":34.1,"body":"the world. I'm Dave Crenshaw,"},{"speaker":"Dave Crenshaw","startTime":34.4,"endTime":36.38,"body":"and this is my success Show."},{"speaker":"Dave Crenshaw","startTime":39.62,"endTime":42.88,"body":"Welcome back, friends to the"},{"speaker":"Dave Crenshaw","startTime":39.62,"endTime":42.88,"body":"Dave Crenshaw Success Show. This"},{"speaker":"Dave Crenshaw","startTime":42.88,"endTime":46.18,"body":"is where I speak to some of the"},{"speaker":"Dave Crenshaw","startTime":42.88,"endTime":46.18,"body":"most successful people in my"},{"speaker":"Dave Crenshaw","startTime":46.18,"endTime":50.08,"body":"life's journey, and I'm on the"},{"speaker":"Dave Crenshaw","startTime":46.18,"endTime":50.08,"body":"hunt for universal principles of"},{"speaker":"Dave Crenshaw","startTime":50.08,"endTime":53.92,"body":"success to help both you and my"},{"speaker":"Dave Crenshaw","startTime":50.08,"endTime":53.92,"body":"family succeed. In case it's"},{"speaker":"Dave Crenshaw","startTime":53.92,"endTime":56.5,"body":"your first time here, I'm a best"},{"speaker":"Dave Crenshaw","startTime":53.92,"endTime":56.5,"body":"selling author. I speak around"},{"speaker":"Dave Crenshaw","startTime":56.5,"endTime":59.14,"body":"the world of Fortune 500"},{"speaker":"Dave Crenshaw","startTime":56.5,"endTime":59.14,"body":"companies, and I've taught"},{"speaker":"Dave Crenshaw","startTime":59.14,"endTime":62.16,"body":"millions of people how to be"},{"speaker":"Dave Crenshaw","startTime":59.14,"endTime":62.16,"body":"successful through my online"},{"speaker":"Dave Crenshaw","startTime":62.16,"endTime":65.52,"body":"courses, particularly my courses"},{"speaker":"Dave Crenshaw","startTime":62.16,"endTime":65.52,"body":"on LinkedIn, learning with this"},{"speaker":"Dave Crenshaw","startTime":65.52,"endTime":68.16,"body":"show, I wanted to do something a"},{"speaker":"Dave Crenshaw","startTime":65.52,"endTime":68.16,"body":"little bit different, create a"},{"speaker":"Dave Crenshaw","startTime":68.16,"endTime":71.58,"body":"legacy project, really. First of"},{"speaker":"Dave Crenshaw","startTime":68.16,"endTime":71.58,"body":"all, I was inspired to help my"},{"speaker":"Dave Crenshaw","startTime":71.58,"endTime":74.76,"body":"children succeed. But then I"},{"speaker":"Dave Crenshaw","startTime":71.58,"endTime":74.76,"body":"thought, Well, I think everyone"},{"speaker":"Dave Crenshaw","startTime":74.76,"endTime":78.06,"body":"else would enjoy learning along"},{"speaker":"Dave Crenshaw","startTime":74.76,"endTime":78.06,"body":"with them. I interview people"},{"speaker":"Dave Crenshaw","startTime":78.06,"endTime":82.16,"body":"who have multi faceted success"},{"speaker":"Dave Crenshaw","startTime":78.06,"endTime":82.16,"body":"in many areas of their lives,"},{"speaker":"Dave Crenshaw","startTime":82.16,"endTime":85.82,"body":"not just career or financial"},{"speaker":"Dave Crenshaw","startTime":82.16,"endTime":85.82,"body":"success. And what I'm looking"},{"speaker":"Dave Crenshaw","startTime":85.82,"endTime":90.44,"body":"for are actions that you can"},{"speaker":"Dave Crenshaw","startTime":85.82,"endTime":90.44,"body":"take right now today to become"},{"speaker":"Dave Crenshaw","startTime":90.44,"endTime":94.28,"body":"more successful. So as you"},{"speaker":"Dave Crenshaw","startTime":90.44,"endTime":94.28,"body":"listen to today's episode, look"},{"speaker":"Dave Crenshaw","startTime":94.28,"endTime":97.34,"body":"for something you can do. Look"},{"speaker":"Dave Crenshaw","startTime":94.28,"endTime":97.34,"body":"for an action that you can take"},{"speaker":"Dave Crenshaw","startTime":97.34,"endTime":100.84,"body":"today or this week, and then"},{"speaker":"Dave Crenshaw","startTime":97.34,"endTime":100.84,"body":"that way you'll make my guest"},{"speaker":"Dave Crenshaw","startTime":100.84,"endTime":104.5,"body":"success story a part of your"},{"speaker":"Dave Crenshaw","startTime":100.84,"endTime":104.5,"body":"success story, and my guest"},{"speaker":"Dave Crenshaw","startTime":104.5,"endTime":109.06,"body":"today is someone you'll want to"},{"speaker":"Dave Crenshaw","startTime":104.5,"endTime":109.06,"body":"do that with Caroline Webb is an"},{"speaker":"Dave Crenshaw","startTime":109.06,"endTime":112.72,"body":"executive coach, author and"},{"speaker":"Dave Crenshaw","startTime":109.06,"endTime":112.72,"body":"speaker. She's known for being"},{"speaker":"Dave Crenshaw","startTime":112.78,"endTime":116.26,"body":"one of the world's leading"},{"speaker":"Dave Crenshaw","startTime":112.78,"endTime":116.26,"body":"experts in using insights from"},{"speaker":"Dave Crenshaw","startTime":116.26,"endTime":119.92,"body":"behavioral science to improve"},{"speaker":"Dave Crenshaw","startTime":116.26,"endTime":119.92,"body":"professional life. She has"},{"speaker":"Dave Crenshaw","startTime":119.98,"endTime":122.88,"body":"multiple courses on LinkedIn"},{"speaker":"Dave Crenshaw","startTime":119.98,"endTime":122.88,"body":"learning, and her best selling"},{"speaker":"Dave Crenshaw","startTime":122.88,"endTime":127.14,"body":"book, How to Have a good day has"},{"speaker":"Dave Crenshaw","startTime":122.88,"endTime":127.14,"body":"been published in 17 editions in"},{"speaker":"Dave Crenshaw","startTime":127.14,"endTime":132.18,"body":"over 60 countries. She's also a"},{"speaker":"Dave Crenshaw","startTime":127.14,"endTime":132.18,"body":"senior advisor to the consulting"},{"speaker":"Dave Crenshaw","startTime":132.18,"endTime":136.32,"body":"firm McKinsey, where she was"},{"speaker":"Dave Crenshaw","startTime":132.18,"endTime":136.32,"body":"previously a partner. She's also"},{"speaker":"Dave Crenshaw","startTime":136.32,"endTime":140.54,"body":"an enthusiastic amateur singer"},{"speaker":"Dave Crenshaw","startTime":136.32,"endTime":140.54,"body":"for the Cecilia chorus of New"},{"speaker":"Dave Crenshaw","startTime":140.54,"endTime":144.02,"body":"York and has performed in"},{"speaker":"Dave Crenshaw","startTime":140.54,"endTime":144.02,"body":"Carnegie Hall six times."},{"speaker":"Dave Crenshaw","startTime":144.38,"endTime":147.98,"body":"Caroline, it's an honor to have"},{"speaker":"Dave Crenshaw","startTime":144.38,"endTime":147.98,"body":"you here today. I'm delighted to"},{"speaker":"Dave Crenshaw","startTime":147.98,"endTime":151.7,"body":"be here, and I always like to"},{"speaker":"Dave Crenshaw","startTime":147.98,"endTime":151.7,"body":"ask my guests, where are you"},{"speaker":"Dave Crenshaw","startTime":151.7,"endTime":155.78,"body":"today? While I'm interviewing"},{"speaker":"Dave Crenshaw","startTime":151.7,"endTime":155.78,"body":"you, I am today in New York"},{"speaker":"Dave Crenshaw","startTime":155.78,"endTime":160.3,"body":"City, sitting in my office on"},{"speaker":"Dave Crenshaw","startTime":155.78,"endTime":160.3,"body":"the Upper West Side. Lovely. I"},{"speaker":"Dave Crenshaw","startTime":160.3,"endTime":163.0,"body":"love New York City and the Upper"},{"speaker":"Dave Crenshaw","startTime":160.3,"endTime":163.0,"body":"West Side, that's a really nice"},{"speaker":"Dave Crenshaw","startTime":163.0,"endTime":171.16,"body":"place to live. Oh, thank you. So"},{"speaker":"Dave Crenshaw","startTime":163.0,"endTime":171.16,"body":"when I saw your expertise,"},{"speaker":"Dave Crenshaw","startTime":171.22,"endTime":174.88,"body":"especially in using science and"},{"speaker":"Dave Crenshaw","startTime":171.22,"endTime":174.88,"body":"leadership coaching, I thought"},{"speaker":"Dave Crenshaw","startTime":174.94,"endTime":178.3,"body":"we absolutely have to have you"},{"speaker":"Dave Crenshaw","startTime":174.94,"endTime":178.3,"body":"on the show. And I'm really"},{"speaker":"Dave Crenshaw","startTime":178.3,"endTime":181.68,"body":"fascinated to get your insights"},{"speaker":"Dave Crenshaw","startTime":178.3,"endTime":181.68,"body":"into how we can be better"},{"speaker":"Dave Crenshaw","startTime":181.68,"endTime":186.36,"body":"leaders through your experience."},{"speaker":"Dave Crenshaw","startTime":181.68,"endTime":186.36,"body":"I like to start by asking all my"},{"speaker":"Dave Crenshaw","startTime":186.36,"endTime":190.32,"body":"guests the same question, which"},{"speaker":"Dave Crenshaw","startTime":186.36,"endTime":190.32,"body":"is, when you were a teenager,"},{"speaker":"Dave Crenshaw","startTime":190.32,"endTime":193.32,"body":"what did you want to be when you"},{"speaker":"Dave Crenshaw","startTime":190.32,"endTime":193.32,"body":"grew up? Oh, that's easy,"},{"speaker":"Dave Crenshaw","startTime":193.32,"endTime":196.38,"body":"because I've got a really strong"},{"speaker":"Dave Crenshaw","startTime":193.32,"endTime":196.38,"body":"memory of that. I wanted to be"},{"speaker":"Dave Crenshaw","startTime":196.38,"endTime":200.36,"body":"an astrophysicist, and"},{"speaker":"Dave Crenshaw","startTime":196.38,"endTime":200.36,"body":"specifically, I didn't want to"},{"speaker":"Dave Crenshaw","startTime":200.36,"endTime":203.54,"body":"be in the spaceship, but I"},{"speaker":"Dave Crenshaw","startTime":200.36,"endTime":203.54,"body":"wanted to be in NASA ground"},{"speaker":"Dave Crenshaw","startTime":203.54,"endTime":208.52,"body":"control. Wow. Okay, so not an"},{"speaker":"Dave Crenshaw","startTime":203.54,"endTime":208.52,"body":"astronaut, which is is a common"},{"speaker":"Dave Crenshaw","startTime":208.52,"endTime":211.28,"body":"answer, where your kid but"},{"speaker":"Dave Crenshaw","startTime":208.52,"endTime":211.28,"body":"helping the astronauts, right?"},{"speaker":"Dave Crenshaw","startTime":211.52,"endTime":213.74,"body":"There you go. I think I've"},{"speaker":"Dave Crenshaw","startTime":211.52,"endTime":213.74,"body":"always wanted to be the person"},{"speaker":"Dave Crenshaw","startTime":213.74,"endTime":217.04,"body":"behind the person helping out."},{"speaker":"Dave Crenshaw","startTime":213.74,"endTime":217.04,"body":"Where did that interest in"},{"speaker":"Dave Crenshaw","startTime":217.04,"endTime":222.28,"body":"science begin for you? That's a"},{"speaker":"Dave Crenshaw","startTime":217.04,"endTime":222.28,"body":"good question. I was always"},{"speaker":"Dave Crenshaw","startTime":222.28,"endTime":226.12,"body":"really into science fiction, and"},{"speaker":"Dave Crenshaw","startTime":222.28,"endTime":226.12,"body":"whenever I got a chance to write"},{"speaker":"Dave Crenshaw","startTime":226.18,"endTime":229.96,"body":"a story in my English class, it"},{"speaker":"Dave Crenshaw","startTime":226.18,"endTime":229.96,"body":"would always be a science"},{"speaker":"Dave Crenshaw","startTime":229.96,"endTime":233.86,"body":"fiction little story of some"},{"speaker":"Dave Crenshaw","startTime":229.96,"endTime":233.86,"body":"sort. And I loved reading"},{"speaker":"Dave Crenshaw","startTime":233.86,"endTime":237.46,"body":"Asimov, and I loved reading a"},{"speaker":"Dave Crenshaw","startTime":233.86,"endTime":237.46,"body":"lot of these classic science"},{"speaker":"Dave Crenshaw","startTime":237.46,"endTime":241.56,"body":"fiction authors, so I really"},{"speaker":"Dave Crenshaw","startTime":237.46,"endTime":241.56,"body":"enjoyed, you know, immersing"},{"speaker":"Dave Crenshaw","startTime":241.56,"endTime":244.74,"body":"myself in this kind of world."},{"speaker":"Dave Crenshaw","startTime":241.56,"endTime":244.74,"body":"And the more I thought about it,"},{"speaker":"Dave Crenshaw","startTime":244.74,"endTime":248.04,"body":"the more I got interested in"},{"speaker":"Dave Crenshaw","startTime":244.74,"endTime":248.04,"body":"actually helping to shape it."},{"speaker":"Dave Crenshaw","startTime":248.16,"endTime":252.66,"body":"And I was always quite into"},{"speaker":"Dave Crenshaw","startTime":248.16,"endTime":252.66,"body":"math, and so was able to"},{"speaker":"Dave Crenshaw","startTime":252.72,"endTime":255.54,"body":"conceive of the possibility of"},{"speaker":"Dave Crenshaw","startTime":252.72,"endTime":255.54,"body":"going in that direction. Let's"},{"speaker":"Dave Crenshaw","startTime":255.54,"endTime":260.1,"body":"say that's well, we're kindred"},{"speaker":"Dave Crenshaw","startTime":255.54,"endTime":260.1,"body":"spirits in that area. I love"},{"speaker":"Dave Crenshaw","startTime":260.1,"endTime":262.82,"body":"science fiction. In fact, I even"},{"speaker":"Dave Crenshaw","startTime":260.1,"endTime":262.82,"body":"wrote a science fiction novel"},{"speaker":"Dave Crenshaw","startTime":262.82,"endTime":267.2,"body":"under a under a pen name. So"},{"speaker":"Dave Crenshaw","startTime":262.82,"endTime":267.2,"body":"that's fantastic that you you"},{"speaker":"Dave Crenshaw","startTime":267.2,"endTime":270.98,"body":"love that. So were you? I'm"},{"speaker":"Dave Crenshaw","startTime":267.2,"endTime":270.98,"body":"assuming that, academically"},{"speaker":"Dave Crenshaw","startTime":270.98,"endTime":274.94,"body":"speaking, you also had a gift"},{"speaker":"Dave Crenshaw","startTime":270.98,"endTime":274.94,"body":"for science. Academically"},{"speaker":"Dave Crenshaw","startTime":274.94,"endTime":279.14,"body":"speaking, yeah, I was good at"},{"speaker":"Dave Crenshaw","startTime":274.94,"endTime":279.14,"body":"science. What I discovered was"},{"speaker":"Dave Crenshaw","startTime":279.14,"endTime":282.34,"body":"that I wasn't the world's best."},{"speaker":"Dave Crenshaw","startTime":279.14,"endTime":282.34,"body":"And actually, that was a bit of"},{"speaker":"Dave Crenshaw","startTime":282.34,"endTime":285.04,"body":"a shock when I did run up"},{"speaker":"Dave Crenshaw","startTime":282.34,"endTime":285.04,"body":"against that. But, you know, I"},{"speaker":"Dave Crenshaw","startTime":285.04,"endTime":288.34,"body":"really, you know, loved science."},{"speaker":"Dave Crenshaw","startTime":285.04,"endTime":288.34,"body":"I still love science, as you can"},{"speaker":"Dave Crenshaw","startTime":288.34,"endTime":290.68,"body":"tell from, you know, the fact"},{"speaker":"Dave Crenshaw","startTime":288.34,"endTime":290.68,"body":"that it's at the root of the"},{"speaker":"Dave Crenshaw","startTime":290.68,"endTime":293.56,"body":"work that I do. Yeah, how did"},{"speaker":"Dave Crenshaw","startTime":290.68,"endTime":293.56,"body":"you find out you were not the"},{"speaker":"Dave Crenshaw","startTime":293.56,"endTime":298.12,"body":"best? How did you come to that,"},{"speaker":"Dave Crenshaw","startTime":293.56,"endTime":298.12,"body":"that revelation? Well, I went to"},{"speaker":"Dave Crenshaw","startTime":298.18,"endTime":299.92,"body":"an international school that I."},{"speaker":"Caroline Webb","startTime":300.0,"endTime":302.28,"body":"Got a scholarship"},{"speaker":"Caroline Webb","startTime":300.0,"endTime":302.28,"body":"to where I was suddenly"},{"speaker":"Caroline Webb","startTime":302.28,"endTime":304.98,"body":"alongside kids from all around"},{"speaker":"Caroline Webb","startTime":302.28,"endTime":304.98,"body":"the world. And actually kids"},{"speaker":"Caroline Webb","startTime":304.98,"endTime":308.64,"body":"were a little bit older than me"},{"speaker":"Caroline Webb","startTime":304.98,"endTime":308.64,"body":"as well, in some cases. And from"},{"speaker":"Caroline Webb","startTime":308.64,"endTime":312.6,"body":"being the best at physics and"},{"speaker":"Caroline Webb","startTime":308.64,"endTime":312.6,"body":"chemistry and math, I was"},{"speaker":"Caroline Webb","startTime":312.6,"endTime":315.6,"body":"suddenly finding that actually"},{"speaker":"Caroline Webb","startTime":312.6,"endTime":315.6,"body":"there were people who were just"},{"speaker":"Caroline Webb","startTime":315.84,"endTime":319.86,"body":"much, much better than I was."},{"speaker":"Caroline Webb","startTime":315.84,"endTime":319.86,"body":"And I think that was a good life"},{"speaker":"Caroline Webb","startTime":319.86,"endTime":323.3,"body":"experience quite early on,"},{"speaker":"Caroline Webb","startTime":319.86,"endTime":323.3,"body":"actually, to realize that, you"},{"speaker":"Caroline Webb","startTime":323.3,"endTime":326.84,"body":"know, you might be good in a"},{"speaker":"Caroline Webb","startTime":323.3,"endTime":326.84,"body":"small pond, but actually there"},{"speaker":"Caroline Webb","startTime":326.84,"endTime":329.36,"body":"are brilliant people out there"},{"speaker":"Caroline Webb","startTime":326.84,"endTime":329.36,"body":"across the world, and it's good"},{"speaker":"Caroline Webb","startTime":329.36,"endTime":332.72,"body":"for your humility, I think, to"},{"speaker":"Caroline Webb","startTime":329.36,"endTime":332.72,"body":"learn that early on. That is so"},{"speaker":"Caroline Webb","startTime":332.72,"endTime":337.34,"body":"true in so many areas where we"},{"speaker":"Caroline Webb","startTime":332.72,"endTime":337.34,"body":"might, in high school, be"},{"speaker":"Caroline Webb","startTime":337.34,"endTime":339.92,"body":"particularly good at something,"},{"speaker":"Caroline Webb","startTime":337.34,"endTime":339.92,"body":"because it's a small sample"},{"speaker":"Caroline Webb","startTime":339.92,"endTime":343.42,"body":"size, right? And then you get to"},{"speaker":"Caroline Webb","startTime":339.92,"endTime":343.42,"body":"the next level, and you go, Wait"},{"speaker":"Caroline Webb","startTime":343.42,"endTime":346.6,"body":"a minute. There were a lot of"},{"speaker":"Caroline Webb","startTime":343.42,"endTime":346.6,"body":"people in a lot of high schools"},{"speaker":"Caroline Webb","startTime":346.6,"endTime":350.92,"body":"who were at that level that I"},{"speaker":"Caroline Webb","startTime":346.6,"endTime":350.92,"body":"was at exactly, exactly, yeah,"},{"speaker":"Caroline Webb","startTime":350.92,"endTime":354.64,"body":"so I then I had to pivot. So"},{"speaker":"Caroline Webb","startTime":350.92,"endTime":354.64,"body":"when you said you were at an"},{"speaker":"Caroline Webb","startTime":354.64,"endTime":357.16,"body":"international school, you're"},{"speaker":"Caroline Webb","startTime":354.64,"endTime":357.16,"body":"talking about grade school,"},{"speaker":"Caroline Webb","startTime":357.16,"endTime":363.54,"body":"right? High school age. So this,"},{"speaker":"Caroline Webb","startTime":357.16,"endTime":363.54,"body":"this was 16 to 18. This was a"},{"speaker":"Caroline Webb","startTime":363.54,"endTime":367.8,"body":"United World College, which was"},{"speaker":"Caroline Webb","startTime":363.54,"endTime":367.8,"body":"movement set up to try and bring"},{"speaker":"Caroline Webb","startTime":367.8,"endTime":370.86,"body":"kids together from different"},{"speaker":"Caroline Webb","startTime":367.8,"endTime":370.86,"body":"nationalities and help build"},{"speaker":"Caroline Webb","startTime":370.92,"endTime":375.0,"body":"more connections across national"},{"speaker":"Caroline Webb","startTime":370.92,"endTime":375.0,"body":"boundaries. So you know, that"},{"speaker":"Caroline Webb","startTime":375.0,"endTime":375.72,"body":"was 1617,"},{"speaker":"Caroline Webb","startTime":377.28,"endTime":381.5,"body":"and that was just before I went"},{"speaker":"Caroline Webb","startTime":377.28,"endTime":381.5,"body":"to university, or college, as we"},{"speaker":"Caroline Webb","startTime":381.5,"endTime":385.04,"body":"call it, here in the US. And"},{"speaker":"Caroline Webb","startTime":381.5,"endTime":385.04,"body":"where did you go for University?"},{"speaker":"Caroline Webb","startTime":385.1,"endTime":390.26,"body":"I went to Cambridge University."},{"speaker":"Caroline Webb","startTime":385.1,"endTime":390.26,"body":"And then for my grad school, I"},{"speaker":"Caroline Webb","startTime":390.26,"endTime":393.44,"body":"went to Oxford University"},{"speaker":"Caroline Webb","startTime":390.26,"endTime":393.44,"body":"because I want no imagination."},{"speaker":"Caroline Webb","startTime":394.46,"endTime":398.48,"body":"Well, those are some pretty good"},{"speaker":"Caroline Webb","startTime":394.46,"endTime":398.48,"body":"names to have on your resume,"},{"speaker":"Caroline Webb","startTime":398.48,"endTime":400.52,"body":"though. I mean, that's pretty"},{"speaker":"Caroline Webb","startTime":398.48,"endTime":400.52,"body":"prestigious. Oh, well, thank"},{"speaker":"Caroline Webb","startTime":400.52,"endTime":403.06,"body":"you. At least they're perceived"},{"speaker":"Caroline Webb","startTime":400.52,"endTime":403.06,"body":"as such in the United States."},{"speaker":"Caroline Webb","startTime":403.06,"endTime":405.58,"body":"Yeah, no, I mean that they are."},{"speaker":"Caroline Webb","startTime":403.06,"endTime":405.58,"body":"But I think, you know, in"},{"speaker":"Caroline Webb","startTime":405.58,"endTime":408.4,"body":"retrospect, I might have"},{"speaker":"Caroline Webb","startTime":405.58,"endTime":408.4,"body":"imagined that I could have come"},{"speaker":"Caroline Webb","startTime":408.4,"endTime":411.64,"body":"to study in the US, you know,"},{"speaker":"Caroline Webb","startTime":408.4,"endTime":411.64,"body":"and started my us life, you"},{"speaker":"Caroline Webb","startTime":411.64,"endTime":414.22,"body":"know, a little bit earlier, at"},{"speaker":"Caroline Webb","startTime":411.64,"endTime":414.22,"body":"least for grad school. But"},{"speaker":"Caroline Webb","startTime":414.22,"endTime":417.04,"body":"anyway, yes, you know, that was,"},{"speaker":"Caroline Webb","startTime":414.22,"endTime":417.04,"body":"that was me. I went to, went to"},{"speaker":"Caroline Webb","startTime":417.04,"endTime":419.98,"body":"Cambridge, and then Oxford."},{"speaker":"Caroline Webb","startTime":417.04,"endTime":419.98,"body":"Let's talk about that for a bit."},{"speaker":"Caroline Webb","startTime":419.98,"endTime":423.42,"body":"So did you also study science?"},{"speaker":"Caroline Webb","startTime":419.98,"endTime":423.42,"body":"And which science were you"},{"speaker":"Caroline Webb","startTime":423.42,"endTime":426.42,"body":"studying when you went there?"},{"speaker":"Caroline Webb","startTime":423.42,"endTime":426.42,"body":"Well, when I was at that"},{"speaker":"Caroline Webb","startTime":426.48,"endTime":431.28,"body":"international school, I had to"},{"speaker":"Caroline Webb","startTime":426.48,"endTime":431.28,"body":"take a class in economics, and I"},{"speaker":"Caroline Webb","startTime":431.28,"endTime":434.28,"body":"was really annoyed about it,"},{"speaker":"Caroline Webb","startTime":431.28,"endTime":434.28,"body":"because I really just wanted to"},{"speaker":"Caroline Webb","startTime":434.28,"endTime":438.24,"body":"do straight, you know, straight"},{"speaker":"Caroline Webb","startTime":434.28,"endTime":438.24,"body":"pure science, and I had to take"},{"speaker":"Caroline Webb","startTime":438.24,"endTime":442.1,"body":"a class in economics to make my"},{"speaker":"Caroline Webb","startTime":438.24,"endTime":442.1,"body":"curriculum work. And then I"},{"speaker":"Caroline Webb","startTime":442.1,"endTime":445.64,"body":"discovered, oh, my goodness,"},{"speaker":"Caroline Webb","startTime":442.1,"endTime":445.64,"body":"economics is a way of thinking"},{"speaker":"Caroline Webb","startTime":445.64,"endTime":448.94,"body":"and a structured way about human"},{"speaker":"Caroline Webb","startTime":445.64,"endTime":448.94,"body":"potential and performance. And"},{"speaker":"Caroline Webb","startTime":449.18,"endTime":454.04,"body":"in my mind, was kind of blown by"},{"speaker":"Caroline Webb","startTime":449.18,"endTime":454.04,"body":"that. And that was my hard turn"},{"speaker":"Caroline Webb","startTime":454.28,"endTime":457.52,"body":"towards social science, and I've"},{"speaker":"Caroline Webb","startTime":454.28,"endTime":457.52,"body":"never really looked back. So"},{"speaker":"Caroline Webb","startTime":457.52,"endTime":460.96,"body":"what I studied at university was"},{"speaker":"Caroline Webb","startTime":457.52,"endTime":460.96,"body":"was economics, and then at grad"},{"speaker":"Caroline Webb","startTime":460.96,"endTime":464.14,"body":"school economics, my first"},{"speaker":"Caroline Webb","startTime":460.96,"endTime":464.14,"body":"career economics."},{"speaker":"Caroline Webb","startTime":465.16,"endTime":468.04,"body":"So Caroline for those who are"},{"speaker":"Caroline Webb","startTime":465.16,"endTime":468.04,"body":"unfamiliar, we've got an"},{"speaker":"Caroline Webb","startTime":468.04,"endTime":471.04,"body":"audience of all age ranges and"},{"speaker":"Caroline Webb","startTime":468.04,"endTime":471.04,"body":"experience for those who are"},{"speaker":"Caroline Webb","startTime":471.04,"endTime":474.64,"body":"unfamiliar. How would you define"},{"speaker":"Caroline Webb","startTime":471.04,"endTime":474.64,"body":"economics? What does that mean"},{"speaker":"Caroline Webb","startTime":474.64,"endTime":478.54,"body":"on a day to day basis? For me,"},{"speaker":"Caroline Webb","startTime":474.64,"endTime":478.54,"body":"economics was always the study"},{"speaker":"Caroline Webb","startTime":478.54,"endTime":483.36,"body":"and the science of how humans"},{"speaker":"Caroline Webb","startTime":478.54,"endTime":483.36,"body":"can be at their best, and that"},{"speaker":"Caroline Webb","startTime":483.42,"endTime":487.02,"body":"is my personal definition. I"},{"speaker":"Caroline Webb","startTime":483.42,"endTime":487.02,"body":"think other people would say"},{"speaker":"Caroline Webb","startTime":487.02,"endTime":490.68,"body":"it's about how human beings make"},{"speaker":"Caroline Webb","startTime":487.02,"endTime":490.68,"body":"choices. It's about how we build"},{"speaker":"Caroline Webb","startTime":490.68,"endTime":493.92,"body":"prosperity, but I think at the"},{"speaker":"Caroline Webb","startTime":490.68,"endTime":493.92,"body":"heart of all of that is how"},{"speaker":"Caroline Webb","startTime":493.92,"endTime":498.54,"body":"individuals carry themselves and"},{"speaker":"Caroline Webb","startTime":493.92,"endTime":498.54,"body":"show up in the world. And there"},{"speaker":"Caroline Webb","startTime":498.54,"endTime":502.7,"body":"are different ways that people"},{"speaker":"Caroline Webb","startTime":498.54,"endTime":502.7,"body":"study that, but the behavioral"},{"speaker":"Caroline Webb","startTime":502.7,"endTime":506.84,"body":"aspect is where I ended up being"},{"speaker":"Caroline Webb","startTime":502.7,"endTime":506.84,"body":"most interested. I love that"},{"speaker":"Caroline Webb","startTime":506.84,"endTime":509.6,"body":"addition to it, because, yeah,"},{"speaker":"Caroline Webb","startTime":506.84,"endTime":509.6,"body":"the definition I've heard is how"},{"speaker":"Caroline Webb","startTime":509.6,"endTime":512.36,"body":"people make decisions, but don't"},{"speaker":"Caroline Webb","startTime":509.6,"endTime":512.36,"body":"we want to make the best"},{"speaker":"Caroline Webb","startTime":512.36,"endTime":516.8,"body":"possible decisions. So that's,"},{"speaker":"Caroline Webb","startTime":512.36,"endTime":516.8,"body":"that's a lovely inclusion. Thank"},{"speaker":"Caroline Webb","startTime":516.8,"endTime":519.44,"body":"you. Yeah, so we're making"},{"speaker":"Caroline Webb","startTime":516.8,"endTime":519.44,"body":"decisions, but what? But for"},{"speaker":"Caroline Webb","startTime":519.44,"endTime":522.46,"body":"what I mean, we're trying to"},{"speaker":"Caroline Webb","startTime":519.44,"endTime":522.46,"body":"make the best choices we can to"},{"speaker":"Caroline Webb","startTime":522.46,"endTime":527.86,"body":"help ourselves thrive, to help"},{"speaker":"Caroline Webb","startTime":522.46,"endTime":527.86,"body":"other people thrive, usually in"},{"speaker":"Caroline Webb","startTime":527.86,"endTime":532.78,"body":"some way. So yeah, I think at"},{"speaker":"Caroline Webb","startTime":527.86,"endTime":532.78,"body":"the heart of it is, is that that"},{"speaker":"Caroline Webb","startTime":532.78,"endTime":535.54,"body":"sense of what it takes for"},{"speaker":"Caroline Webb","startTime":532.78,"endTime":535.54,"body":"humans to thrive and maximize"},{"speaker":"Caroline Webb","startTime":535.54,"endTime":539.2,"body":"their potential, whether at a"},{"speaker":"Caroline Webb","startTime":535.54,"endTime":539.2,"body":"national level or global level,"},{"speaker":"Caroline Webb","startTime":539.2,"endTime":542.7,"body":"or whether at an individual"},{"speaker":"Caroline Webb","startTime":539.2,"endTime":542.7,"body":"level. So now you're applying"},{"speaker":"Caroline Webb","startTime":542.76,"endTime":547.86,"body":"economics in a in a very"},{"speaker":"Caroline Webb","startTime":542.76,"endTime":547.86,"body":"personal level, right? Often,"},{"speaker":"Caroline Webb","startTime":547.86,"endTime":551.28,"body":"economics can be very macro. In"},{"speaker":"Caroline Webb","startTime":547.86,"endTime":551.28,"body":"fact, they even have an area of"},{"speaker":"Caroline Webb","startTime":551.28,"endTime":552.84,"body":"it, for those who are"},{"speaker":"Caroline Webb","startTime":551.28,"endTime":552.84,"body":"unfamiliar, called"},{"speaker":"Caroline Webb","startTime":552.84,"endTime":557.76,"body":"macroeconomics. So were you in"},{"speaker":"Caroline Webb","startTime":552.84,"endTime":557.76,"body":"the beginning, more interested"},{"speaker":"Caroline Webb","startTime":557.76,"endTime":561.32,"body":"in sort of a broad policy aspect"},{"speaker":"Caroline Webb","startTime":557.76,"endTime":561.32,"body":"of economics, or were you"},{"speaker":"Caroline Webb","startTime":561.32,"endTime":564.26,"body":"interested in more of the human"},{"speaker":"Caroline Webb","startTime":561.32,"endTime":564.26,"body":"decision, the microeconomics"},{"speaker":"Caroline Webb","startTime":564.26,"endTime":569.06,"body":"side of things? Well, this is so"},{"speaker":"Caroline Webb","startTime":564.26,"endTime":569.06,"body":"fascinating to talk about. I"},{"speaker":"Caroline Webb","startTime":569.12,"endTime":571.7,"body":"love that you know these"},{"speaker":"Caroline Webb","startTime":569.12,"endTime":571.7,"body":"different areas of economics"},{"speaker":"Caroline Webb","startTime":571.94,"endTime":576.02,"body":"well. And I'll just say part of"},{"speaker":"Caroline Webb","startTime":571.94,"endTime":576.02,"body":"my story is that when I was in"},{"speaker":"Caroline Webb","startTime":576.02,"endTime":580.66,"body":"college, I would read economics"},{"speaker":"Caroline Webb","startTime":576.02,"endTime":580.66,"body":"books for fun. I actually really"},{"speaker":"Caroline Webb","startTime":580.66,"endTime":583.0,"body":"enjoyed it, and I probably could"},{"speaker":"Caroline Webb","startTime":580.66,"endTime":583.0,"body":"have studied that. I ended up"},{"speaker":"Caroline Webb","startTime":583.0,"endTime":586.42,"body":"majoring in entrepreneurship,"},{"speaker":"Caroline Webb","startTime":583.0,"endTime":586.42,"body":"but, but yes, I have a very"},{"speaker":"Caroline Webb","startTime":586.84,"endTime":590.68,"body":"strong appreciation, not maybe"},{"speaker":"Caroline Webb","startTime":586.84,"endTime":590.68,"body":"as much knowledge, but a very"},{"speaker":"Caroline Webb","startTime":590.68,"endTime":593.92,"body":"strong appreciation for"},{"speaker":"Caroline Webb","startTime":590.68,"endTime":593.92,"body":"economics. That's fantastic."},{"speaker":"Caroline Webb","startTime":593.98,"endTime":597.46,"body":"Well. So I was very interested"},{"speaker":"Caroline Webb","startTime":593.98,"endTime":597.46,"body":"in the idea that economics could"},{"speaker":"Caroline Webb","startTime":597.46,"endTime":599.92,"body":"make the world a better place."},{"speaker":"Caroline Webb","startTime":597.46,"endTime":599.92,"body":"And so I."},{"speaker":"Caroline Webb","startTime":600.0,"endTime":602.82,"body":"Naturally thinking, well, that"},{"speaker":"Caroline Webb","startTime":600.0,"endTime":602.82,"body":"means I must work in"},{"speaker":"Caroline Webb","startTime":602.82,"endTime":605.64,"body":"macroeconomics. And actually"},{"speaker":"Caroline Webb","startTime":602.82,"endTime":605.64,"body":"that was where I did end up"},{"speaker":"Caroline Webb","startTime":605.64,"endTime":609.6,"body":"working. I worked for the"},{"speaker":"Caroline Webb","startTime":605.64,"endTime":609.6,"body":"British government on supporting"},{"speaker":"Caroline Webb","startTime":610.32,"endTime":615.18,"body":"change in Eastern Europe after"},{"speaker":"Caroline Webb","startTime":610.32,"endTime":615.18,"body":"the Berlin Wall came down and a"},{"speaker":"Caroline Webb","startTime":615.18,"endTime":617.88,"body":"bunch of other fascinating"},{"speaker":"Caroline Webb","startTime":615.18,"endTime":617.88,"body":"policy jobs, but I was always"},{"speaker":"Caroline Webb","startTime":617.88,"endTime":620.66,"body":"interested in the individual."},{"speaker":"Caroline Webb","startTime":617.88,"endTime":620.66,"body":"And actually, as I went further"},{"speaker":"Caroline Webb","startTime":620.66,"endTime":624.32,"body":"into my career in economics, I"},{"speaker":"Caroline Webb","startTime":620.66,"endTime":624.32,"body":"really felt that working in"},{"speaker":"Caroline Webb","startTime":624.32,"endTime":627.86,"body":"macro macroeconomics was just"},{"speaker":"Caroline Webb","startTime":624.32,"endTime":627.86,"body":"taking me way too far from the"},{"speaker":"Caroline Webb","startTime":627.86,"endTime":633.26,"body":"idea of economics being a human"},{"speaker":"Caroline Webb","startTime":627.86,"endTime":633.26,"body":"subject, a human discipline. And"},{"speaker":"Caroline Webb","startTime":633.26,"endTime":638.18,"body":"so after almost a decade, I kind"},{"speaker":"Caroline Webb","startTime":633.26,"endTime":638.18,"body":"of did a record scratch, and,"},{"speaker":"Caroline Webb","startTime":638.18,"endTime":641.32,"body":"you know, said, okay, okay, I"},{"speaker":"Caroline Webb","startTime":638.18,"endTime":641.32,"body":"really want to get back to the"},{"speaker":"Caroline Webb","startTime":641.32,"endTime":644.68,"body":"human and then I decided to make"},{"speaker":"Caroline Webb","startTime":641.32,"endTime":644.68,"body":"a change and get out of"},{"speaker":"Caroline Webb","startTime":644.68,"endTime":648.94,"body":"conventional economics as it was"},{"speaker":"Caroline Webb","startTime":644.68,"endTime":648.94,"body":"then, okay, so you did work in"},{"speaker":"Caroline Webb","startTime":648.94,"endTime":653.98,"body":"the macroeconomic sense, on"},{"speaker":"Caroline Webb","startTime":648.94,"endTime":653.98,"body":"policy for the government. What"},{"speaker":"Caroline Webb","startTime":654.1,"endTime":660.36,"body":"did you learn during that time?"},{"speaker":"Caroline Webb","startTime":654.1,"endTime":660.36,"body":"I learned that real people make"},{"speaker":"Caroline Webb","startTime":660.36,"endTime":666.42,"body":"really important decisions all"},{"speaker":"Caroline Webb","startTime":660.36,"endTime":666.42,"body":"all the time about policy that"},{"speaker":"Caroline Webb","startTime":666.42,"endTime":671.7,"body":"affects everybody. I can still"},{"speaker":"Caroline Webb","startTime":666.42,"endTime":671.7,"body":"remember a day when I had"},{"speaker":"Caroline Webb","startTime":671.7,"endTime":674.88,"body":"discovered that the Lithuanian"},{"speaker":"Caroline Webb","startTime":671.7,"endTime":674.88,"body":"central bank governor had"},{"speaker":"Caroline Webb","startTime":674.88,"endTime":679.14,"body":"resigned, and I was, I was the"},{"speaker":"Caroline Webb","startTime":674.88,"endTime":679.14,"body":"only person who seemed to know"},{"speaker":"Caroline Webb","startTime":679.14,"endTime":682.04,"body":"that in the UK. And this was"},{"speaker":"Caroline Webb","startTime":679.14,"endTime":682.04,"body":"really important, because there"},{"speaker":"Caroline Webb","startTime":682.04,"endTime":686.06,"body":"was some policy towards"},{"speaker":"Caroline Webb","startTime":682.04,"endTime":686.06,"body":"Lithuania that was being decided"},{"speaker":"Caroline Webb","startTime":686.06,"endTime":689.3,"body":"at the IMF, and I had to write"},{"speaker":"Caroline Webb","startTime":686.06,"endTime":689.3,"body":"the briefing note. And I"},{"speaker":"Caroline Webb","startTime":689.3,"endTime":694.04,"body":"remember thinking, oh my"},{"speaker":"Caroline Webb","startTime":689.3,"endTime":694.04,"body":"goodness, it's people like me. I"},{"speaker":"Caroline Webb","startTime":694.04,"endTime":697.58,"body":"was 22 at the time, and"},{"speaker":"Caroline Webb","startTime":694.04,"endTime":697.58,"body":"realizing that it's actually"},{"speaker":"Caroline Webb","startTime":697.64,"endTime":702.52,"body":"down to real people doing their"},{"speaker":"Caroline Webb","startTime":697.64,"endTime":702.52,"body":"very best, not always having all"},{"speaker":"Caroline Webb","startTime":702.52,"endTime":705.64,"body":"the facts, trying to figure out,"},{"speaker":"Caroline Webb","startTime":702.52,"endTime":705.64,"body":"you know, the right thing to do."},{"speaker":"Caroline Webb","startTime":705.94,"endTime":709.6,"body":"And you know, that initially"},{"speaker":"Caroline Webb","startTime":705.94,"endTime":709.6,"body":"made me a little nervous, and"},{"speaker":"Caroline Webb","startTime":709.6,"endTime":712.66,"body":"then it made me feel quite"},{"speaker":"Caroline Webb","startTime":709.6,"endTime":712.66,"body":"empowered. And you know, that's"},{"speaker":"Caroline Webb","startTime":712.66,"endTime":714.94,"body":"what a lot of people are working"},{"speaker":"Caroline Webb","startTime":712.66,"endTime":714.94,"body":"in public service around the"},{"speaker":"Caroline Webb","startTime":714.94,"endTime":718.06,"body":"world. You know, I'm sure feel"},{"speaker":"Caroline Webb","startTime":714.94,"endTime":718.06,"body":"there's a sense of nervousness,"},{"speaker":"Caroline Webb","startTime":718.06,"endTime":720.6,"body":"but it feels really good to be"},{"speaker":"Caroline Webb","startTime":718.06,"endTime":720.6,"body":"doing something that feels"},{"speaker":"Caroline Webb","startTime":720.6,"endTime":724.56,"body":"useful on a broader scale, and"},{"speaker":"Caroline Webb","startTime":720.6,"endTime":724.56,"body":"how was it useful? Give us an"},{"speaker":"Caroline Webb","startTime":724.56,"endTime":728.16,"body":"example of how someone in that"},{"speaker":"Caroline Webb","startTime":724.56,"endTime":728.16,"body":"position might affect or"},{"speaker":"Caroline Webb","startTime":728.16,"endTime":733.68,"body":"influence policy and changes."},{"speaker":"Caroline Webb","startTime":728.16,"endTime":733.68,"body":"Well, I was deciding the UK's"},{"speaker":"Caroline Webb","startTime":733.86,"endTime":738.6,"body":"line to take is the phrase in"},{"speaker":"Caroline Webb","startTime":733.86,"endTime":738.6,"body":"diplomatic circles, the vote"},{"speaker":"Caroline Webb","startTime":738.66,"endTime":743.18,"body":"that the UK was going to make at"},{"speaker":"Caroline Webb","startTime":738.66,"endTime":743.18,"body":"the IMF and the World Bank about"},{"speaker":"Caroline Webb","startTime":743.18,"endTime":749.6,"body":"lending to countries that were"},{"speaker":"Caroline Webb","startTime":743.18,"endTime":749.6,"body":"in my domain. And that's very"},{"speaker":"Caroline Webb","startTime":749.6,"endTime":752.18,"body":"real. There's a very large"},{"speaker":"Caroline Webb","startTime":749.6,"endTime":752.18,"body":"number that's associated with"},{"speaker":"Caroline Webb","startTime":752.18,"endTime":755.9,"body":"that, and you are there trying"},{"speaker":"Caroline Webb","startTime":752.18,"endTime":755.9,"body":"to make the best choice you can"},{"speaker":"Caroline Webb","startTime":755.9,"endTime":760.24,"body":"about whether the UK"},{"speaker":"Caroline Webb","startTime":755.9,"endTime":760.24,"body":"representative should ask this"},{"speaker":"Caroline Webb","startTime":760.24,"endTime":763.06,"body":"question or that question, and"},{"speaker":"Caroline Webb","startTime":760.24,"endTime":763.06,"body":"ultimately, what their vote"},{"speaker":"Caroline Webb","startTime":763.06,"endTime":768.28,"body":"should be based on lots of"},{"speaker":"Caroline Webb","startTime":763.06,"endTime":768.28,"body":"careful analysis that felt very"},{"speaker":"Caroline Webb","startTime":768.28,"endTime":770.68,"body":"special. That was one of the"},{"speaker":"Caroline Webb","startTime":768.28,"endTime":770.68,"body":"things I loved most about the"},{"speaker":"Caroline Webb","startTime":770.68,"endTime":773.2,"body":"work, was just feeling that what"},{"speaker":"Caroline Webb","startTime":770.68,"endTime":773.2,"body":"you were doing potentially could"},{"speaker":"Caroline Webb","startTime":773.2,"endTime":776.44,"body":"make a lot of difference to a"},{"speaker":"Caroline Webb","startTime":773.2,"endTime":776.44,"body":"lot of people. Yeah, I think"},{"speaker":"Caroline Webb","startTime":776.44,"endTime":781.38,"body":"that's a fascinating field, and"},{"speaker":"Caroline Webb","startTime":776.44,"endTime":781.38,"body":"I think the more people"},{"speaker":"Caroline Webb","startTime":781.38,"endTime":784.92,"body":"understand how these things"},{"speaker":"Caroline Webb","startTime":781.38,"endTime":784.92,"body":"influence everything around"},{"speaker":"Caroline Webb","startTime":784.92,"endTime":788.64,"body":"them, you can only be smarter"},{"speaker":"Caroline Webb","startTime":784.92,"endTime":788.64,"body":"and wiser. You can be more savvy"},{"speaker":"Caroline Webb","startTime":788.64,"endTime":790.98,"body":"about the decisions that you're"},{"speaker":"Caroline Webb","startTime":788.64,"endTime":790.98,"body":"making on a day to day basis,"},{"speaker":"Caroline Webb","startTime":790.98,"endTime":794.88,"body":"like with your career. And what"},{"speaker":"Caroline Webb","startTime":790.98,"endTime":794.88,"body":"am I going to focus on? So yeah,"},{"speaker":"Caroline Webb","startTime":794.88,"endTime":800.9,"body":"I love that. So why the change"},{"speaker":"Caroline Webb","startTime":794.88,"endTime":800.9,"body":"you made that switch at some"},{"speaker":"Caroline Webb","startTime":800.9,"endTime":804.38,"body":"point to start working on a more"},{"speaker":"Caroline Webb","startTime":800.9,"endTime":804.38,"body":"personal level. What caused"},{"speaker":"Caroline Webb","startTime":804.38,"endTime":808.88,"body":"that, that switch to flip in"},{"speaker":"Caroline Webb","startTime":804.38,"endTime":808.88,"body":"your mind, I started to feel"},{"speaker":"Caroline Webb","startTime":808.88,"endTime":813.44,"body":"that academic economics really"},{"speaker":"Caroline Webb","startTime":808.88,"endTime":813.44,"body":"didn't have clear sight of the"},{"speaker":"Caroline Webb","startTime":813.44,"endTime":817.82,"body":"human being anymore. This was"},{"speaker":"Caroline Webb","startTime":813.44,"endTime":817.82,"body":"before the behavioral revolution"},{"speaker":"Caroline Webb","startTime":817.82,"endTime":821.32,"body":"at broken in the UK, at least as"},{"speaker":"Caroline Webb","startTime":817.82,"endTime":821.32,"body":"you can tell from my accent,"},{"speaker":"Caroline Webb","startTime":821.32,"endTime":824.8,"body":"that's where I'm from"},{"speaker":"Caroline Webb","startTime":821.32,"endTime":824.8,"body":"originally. So I grew up, you"},{"speaker":"Caroline Webb","startTime":824.8,"endTime":828.88,"body":"know, in a tradition in"},{"speaker":"Caroline Webb","startTime":824.8,"endTime":828.88,"body":"economics that was not quite at"},{"speaker":"Caroline Webb","startTime":828.88,"endTime":834.58,"body":"the same place as some schools"},{"speaker":"Caroline Webb","startTime":828.88,"endTime":834.58,"body":"in the US, and the idea that,"},{"speaker":"Caroline Webb","startTime":834.58,"endTime":837.64,"body":"for example, you know, humans"},{"speaker":"Caroline Webb","startTime":834.58,"endTime":837.64,"body":"might do anything except"},{"speaker":"Caroline Webb","startTime":837.7,"endTime":843.48,"body":"maximize money in any given"},{"speaker":"Caroline Webb","startTime":837.7,"endTime":843.48,"body":"moment, which is, you know, at"},{"speaker":"Caroline Webb","startTime":843.48,"endTime":847.14,"body":"the heart of a lot of economic"},{"speaker":"Caroline Webb","startTime":843.48,"endTime":847.14,"body":"models that we might care about,"},{"speaker":"Caroline Webb","startTime":847.14,"endTime":851.16,"body":"you know, community, or we might"},{"speaker":"Caroline Webb","startTime":847.14,"endTime":851.16,"body":"care about our family, or we"},{"speaker":"Caroline Webb","startTime":851.16,"endTime":853.38,"body":"might care about, you know, any"},{"speaker":"Caroline Webb","startTime":851.16,"endTime":853.38,"body":"number of other things we might"},{"speaker":"Caroline Webb","startTime":853.38,"endTime":856.56,"body":"care about, you know, looking"},{"speaker":"Caroline Webb","startTime":853.38,"endTime":856.56,"body":"good. Or some of these"},{"speaker":"Caroline Webb","startTime":856.56,"endTime":860.96,"body":"psychological dimensions that"},{"speaker":"Caroline Webb","startTime":856.56,"endTime":860.96,"body":"was not present at the time in"},{"speaker":"Caroline Webb","startTime":861.02,"endTime":864.32,"body":"the economics tradition, and I"},{"speaker":"Caroline Webb","startTime":861.02,"endTime":864.32,"body":"was getting really frustrated by"},{"speaker":"Caroline Webb","startTime":864.32,"endTime":867.8,"body":"this, and so I really wanted to"},{"speaker":"Caroline Webb","startTime":864.32,"endTime":867.8,"body":"get back to more of the"},{"speaker":"Caroline Webb","startTime":867.8,"endTime":871.76,"body":"behavioral side of economics,"},{"speaker":"Caroline Webb","startTime":867.8,"endTime":871.76,"body":"which, of course, ended up being"},{"speaker":"Caroline Webb","startTime":871.76,"endTime":876.32,"body":"a huge movement, but at the"},{"speaker":"Caroline Webb","startTime":871.76,"endTime":876.32,"body":"time, was just a whisper. And so"},{"speaker":"Caroline Webb","startTime":876.32,"endTime":880.54,"body":"what I did was I thought, Well,"},{"speaker":"Caroline Webb","startTime":876.32,"endTime":880.54,"body":"where am I going to get more of"},{"speaker":"Caroline Webb","startTime":880.54,"endTime":884.56,"body":"that chance to focus on the"},{"speaker":"Caroline Webb","startTime":880.54,"endTime":884.56,"body":"human being and the idea of"},{"speaker":"Caroline Webb","startTime":884.56,"endTime":888.58,"body":"human behavior and psychology,"},{"speaker":"Caroline Webb","startTime":884.56,"endTime":888.58,"body":"and I decided to go into"},{"speaker":"Caroline Webb","startTime":888.58,"endTime":892.06,"body":"management consulting to see if"},{"speaker":"Caroline Webb","startTime":888.58,"endTime":892.06,"body":"I could work on organizational"},{"speaker":"Caroline Webb","startTime":892.06,"endTime":895.72,"body":"change and leadership, and that,"},{"speaker":"Caroline Webb","startTime":892.06,"endTime":895.72,"body":"in the end, turned out to be a"},{"speaker":"Caroline Webb","startTime":895.72,"endTime":899.92,"body":"great choice. So this leads to a"},{"speaker":"Caroline Webb","startTime":895.72,"endTime":899.92,"body":"question in my mind, and."},{"speaker":"Caroline Webb","startTime":961.84,"endTime":965.5600000000001,"body":"And it might be difficult to"},{"speaker":"Caroline Webb","startTime":961.84,"endTime":965.5600000000001,"body":"remember, but as best you can,"},{"speaker":"Caroline Webb","startTime":965.5600000000001,"endTime":969.64,"body":"can you remember the first or"},{"speaker":"Caroline Webb","startTime":965.5600000000001,"endTime":969.64,"body":"one of the first moments where"},{"speaker":"Caroline Webb","startTime":969.64,"endTime":974.2,"body":"you actually consulted someone,"},{"speaker":"Caroline Webb","startTime":969.64,"endTime":974.2,"body":"where you actually provided that"},{"speaker":"Caroline Webb","startTime":974.2,"endTime":977.2,"body":"management consulting advice?"},{"speaker":"Caroline Webb","startTime":974.2,"endTime":977.2,"body":"Because that's a pretty big"},{"speaker":"Caroline Webb","startTime":977.2,"endTime":979.96,"body":"turning point for anyone who"},{"speaker":"Caroline Webb","startTime":977.2,"endTime":979.96,"body":"finally decides to do something"},{"speaker":"Caroline Webb","startTime":979.96,"endTime":983.0400000000001,"body":"like that. You know, whenever"},{"speaker":"Caroline Webb","startTime":979.96,"endTime":983.0400000000001,"body":"anyone has a turning point."},{"speaker":"Caroline Webb","startTime":983.0400000000001,"endTime":986.22,"body":"There's usually traces of it"},{"speaker":"Caroline Webb","startTime":983.0400000000001,"endTime":986.22,"body":"beforehand, right? And honestly,"},{"speaker":"Caroline Webb","startTime":986.22,"endTime":989.94,"body":"the first trace of it came when"},{"speaker":"Caroline Webb","startTime":986.22,"endTime":989.94,"body":"I was sitting with the central"},{"speaker":"Caroline Webb","startTime":989.94,"endTime":994.98,"body":"bank governor in Poland. Now, to"},{"speaker":"Caroline Webb","startTime":989.94,"endTime":994.98,"body":"be clear, I wasn't old enough to"},{"speaker":"Caroline Webb","startTime":994.98,"endTime":998.64,"body":"be running the meeting, but I"},{"speaker":"Caroline Webb","startTime":994.98,"endTime":998.64,"body":"was there and she was trying to"},{"speaker":"Caroline Webb","startTime":998.64,"endTime":1002.5600000000001,"body":"figure out how to move her"},{"speaker":"Caroline Webb","startTime":998.64,"endTime":1002.5600000000001,"body":"central bank from what was"},{"speaker":"Caroline Webb","startTime":1002.74,"endTime":1005.9200000000001,"body":"really just a kind of shell of"},{"speaker":"Caroline Webb","startTime":1002.74,"endTime":1005.9200000000001,"body":"an organization to a real"},{"speaker":"Caroline Webb","startTime":1005.9200000000001,"endTime":1008.74,"body":"organization that was playing"},{"speaker":"Caroline Webb","startTime":1005.9200000000001,"endTime":1008.74,"body":"the role that a central bank"},{"speaker":"Caroline Webb","startTime":1008.74,"endTime":1013.1800000000001,"body":"does in a modern economy. And it"},{"speaker":"Caroline Webb","startTime":1008.74,"endTime":1013.1800000000001,"body":"was the first time that I saw"},{"speaker":"Caroline Webb","startTime":1013.1800000000001,"endTime":1015.94,"body":"that you could sit with a senior"},{"speaker":"Caroline Webb","startTime":1013.1800000000001,"endTime":1015.94,"body":"person and you could help them"},{"speaker":"Caroline Webb","startTime":1015.94,"endTime":1020.38,"body":"think something through, without"},{"speaker":"Caroline Webb","startTime":1015.94,"endTime":1020.38,"body":"necessarily being an expert, but"},{"speaker":"Caroline Webb","startTime":1020.38,"endTime":1023.2800000000001,"body":"having something to offer"},{"speaker":"Caroline Webb","startTime":1020.38,"endTime":1023.2800000000001,"body":"through your curiosity and your"},{"speaker":"Caroline Webb","startTime":1023.2800000000001,"endTime":1027.84,"body":"care. And so that was, you know,"},{"speaker":"Caroline Webb","startTime":1023.2800000000001,"endTime":1027.84,"body":"very early on. And there were a"},{"speaker":"Caroline Webb","startTime":1027.84,"endTime":1032.3999999999999,"body":"few of those moments, but if I"},{"speaker":"Caroline Webb","startTime":1027.84,"endTime":1032.3999999999999,"body":"go back to the very first time"},{"speaker":"Caroline Webb","startTime":1032.3999999999999,"endTime":1036.0,"body":"that I imagined the possibility"},{"speaker":"Caroline Webb","startTime":1032.3999999999999,"endTime":1036.0,"body":"of doing something coaching"},{"speaker":"Caroline Webb","startTime":1036.0,"endTime":1038.94,"body":"related, that was the moment,"},{"speaker":"Caroline Webb","startTime":1036.0,"endTime":1038.94,"body":"probably 1994"},{"speaker":"Caroline Webb","startTime":1040.32,"endTime":1043.6399999999999,"body":"Oh, wow. So really, really"},{"speaker":"Caroline Webb","startTime":1040.32,"endTime":1043.6399999999999,"body":"early. That was before you got"},{"speaker":"Caroline Webb","startTime":1043.6399999999999,"endTime":1046.6399999999999,"body":"your masters Correct. Yes,"},{"speaker":"Caroline Webb","startTime":1043.6399999999999,"endTime":1046.6399999999999,"body":"that's right, that was so that"},{"speaker":"Caroline Webb","startTime":1046.6399999999999,"endTime":1048.86,"body":"was very early on. And there"},{"speaker":"Caroline Webb","startTime":1046.6399999999999,"endTime":1048.86,"body":"were a few moments like that."},{"speaker":"Caroline Webb","startTime":1048.86,"endTime":1052.1,"body":"And what happens, I think, when"},{"speaker":"Caroline Webb","startTime":1048.86,"endTime":1052.1,"body":"you're considering a pivot, is"},{"speaker":"Caroline Webb","startTime":1052.1,"endTime":1055.16,"body":"you look back and you try and"},{"speaker":"Caroline Webb","startTime":1052.1,"endTime":1055.16,"body":"draw a thread through things"},{"speaker":"Caroline Webb","startTime":1055.16,"endTime":1057.62,"body":"that weren't originally joined"},{"speaker":"Caroline Webb","startTime":1055.16,"endTime":1057.62,"body":"up in your mind. And then you"},{"speaker":"Caroline Webb","startTime":1057.62,"endTime":1060.44,"body":"start to see, Oh, hold on,"},{"speaker":"Caroline Webb","startTime":1057.62,"endTime":1060.44,"body":"actually, if I think about peak"},{"speaker":"Caroline Webb","startTime":1060.44,"endTime":1064.96,"body":"moments when I felt really most"},{"speaker":"Caroline Webb","startTime":1060.44,"endTime":1064.96,"body":"expressed as a human being. What"},{"speaker":"Caroline Webb","startTime":1064.96,"endTime":1067.84,"body":"were those moments? And they"},{"speaker":"Caroline Webb","startTime":1064.96,"endTime":1067.84,"body":"were almost always when I was"},{"speaker":"Caroline Webb","startTime":1067.84,"endTime":1071.08,"body":"sitting with someone senior and"},{"speaker":"Caroline Webb","startTime":1067.84,"endTime":1071.08,"body":"helping them think something"},{"speaker":"Caroline Webb","startTime":1071.08,"endTime":1074.74,"body":"through. You know, my animating"},{"speaker":"Caroline Webb","startTime":1071.08,"endTime":1074.74,"body":"force is feeling useful. I"},{"speaker":"Caroline Webb","startTime":1074.74,"endTime":1078.28,"body":"really want to feel useful and"},{"speaker":"Caroline Webb","startTime":1074.74,"endTime":1078.28,"body":"helpful to help people thrive"},{"speaker":"Caroline Webb","startTime":1078.28,"endTime":1081.82,"body":"and be at their very best. And"},{"speaker":"Caroline Webb","startTime":1078.28,"endTime":1081.82,"body":"I'm lucky enough to have found a"},{"speaker":"Caroline Webb","startTime":1081.82,"endTime":1084.8999999999999,"body":"way to make that the center of"},{"speaker":"Caroline Webb","startTime":1081.82,"endTime":1084.8999999999999,"body":"my work. That's fantastic."},{"speaker":"Caroline Webb","startTime":1085.2,"endTime":1087.72,"body":"There's something here too in"},{"speaker":"Caroline Webb","startTime":1085.2,"endTime":1087.72,"body":"that story that I want to point"},{"speaker":"Caroline Webb","startTime":1087.72,"endTime":1091.1999999999998,"body":"out, which is I experienced this"},{"speaker":"Caroline Webb","startTime":1087.72,"endTime":1091.1999999999998,"body":"when I when I first started"},{"speaker":"Caroline Webb","startTime":1091.1999999999998,"endTime":1094.62,"body":"coaching entrepreneurs, that's"},{"speaker":"Caroline Webb","startTime":1091.1999999999998,"endTime":1094.62,"body":"where I started, Caroline, and I"},{"speaker":"Caroline Webb","startTime":1094.62,"endTime":1101.28,"body":"started in 98 I'm almost 50 now,"},{"speaker":"Caroline Webb","startTime":1094.62,"endTime":1101.28,"body":"and I was 23 when I started, and"},{"speaker":"Caroline Webb","startTime":1101.28,"endTime":1104.72,"body":"I already kind of have a baby"},{"speaker":"Caroline Webb","startTime":1101.28,"endTime":1104.72,"body":"face. I look like I was 15."},{"speaker":"Caroline Webb","startTime":1105.6799999999998,"endTime":1110.0,"body":"There is a moment where you just"},{"speaker":"Caroline Webb","startTime":1105.6799999999998,"endTime":1110.0,"body":"jump in and you start helping"},{"speaker":"Caroline Webb","startTime":1110.0,"endTime":1113.6599999999999,"body":"people and coaching, and you"},{"speaker":"Caroline Webb","startTime":1110.0,"endTime":1113.6599999999999,"body":"realize, wait a minute, I have"},{"speaker":"Caroline Webb","startTime":1113.6599999999999,"endTime":1117.98,"body":"value, especially if I'm not"},{"speaker":"Caroline Webb","startTime":1113.6599999999999,"endTime":1117.98,"body":"trying to tell people what to"},{"speaker":"Caroline Webb","startTime":1117.98,"endTime":1120.32,"body":"do. I think that's the mistake"},{"speaker":"Caroline Webb","startTime":1117.98,"endTime":1120.32,"body":"people make with coaching. They"},{"speaker":"Caroline Webb","startTime":1120.32,"endTime":1123.58,"body":"feel like I have to be smart and"},{"speaker":"Caroline Webb","startTime":1120.32,"endTime":1123.58,"body":"tell people what to do, but"},{"speaker":"Caroline Webb","startTime":1123.58,"endTime":1128.08,"body":"instead, it's about helping"},{"speaker":"Caroline Webb","startTime":1123.58,"endTime":1128.08,"body":"people find what's already right"},{"speaker":"Caroline Webb","startTime":1128.08,"endTime":1130.12,"body":"for them, what they already,"},{"speaker":"Caroline Webb","startTime":1128.08,"endTime":1130.12,"body":"kind of deep in their heart,"},{"speaker":"Caroline Webb","startTime":1130.12,"endTime":1132.1,"body":"knows right, but for some"},{"speaker":"Caroline Webb","startTime":1130.12,"endTime":1132.1,"body":"reason, they're not doing it."},{"speaker":"Caroline Webb","startTime":1132.1,"endTime":1134.74,"body":"Would would you agree with that?"},{"speaker":"Caroline Webb","startTime":1132.1,"endTime":1134.74,"body":"I would agree with that. Yeah."},{"speaker":"Caroline Webb","startTime":1134.8,"endTime":1137.56,"body":"And there were times early in my"},{"speaker":"Caroline Webb","startTime":1134.8,"endTime":1137.56,"body":"career at McKinsey where I had a"},{"speaker":"Caroline Webb","startTime":1137.56,"endTime":1140.8,"body":"similar sort of experience. You"},{"speaker":"Caroline Webb","startTime":1137.56,"endTime":1140.8,"body":"know, as a consultant, sitting"},{"speaker":"Caroline Webb","startTime":1140.8,"endTime":1145.32,"body":"with a senior, I can still"},{"speaker":"Caroline Webb","startTime":1140.8,"endTime":1145.32,"body":"remember talking to a CFO about"},{"speaker":"Caroline Webb","startTime":1145.32,"endTime":1150.6599999999999,"body":"the IT system that she needed to"},{"speaker":"Caroline Webb","startTime":1145.32,"endTime":1150.6599999999999,"body":"commission. And I know nothing."},{"speaker":"Caroline Webb","startTime":1150.72,"endTime":1153.8999999999999,"body":"I really, you know, I could not"},{"speaker":"Caroline Webb","startTime":1150.72,"endTime":1153.8999999999999,"body":"opine on the actual choices, but"},{"speaker":"Caroline Webb","startTime":1153.8999999999999,"endTime":1157.62,"body":"to help her structure her"},{"speaker":"Caroline Webb","startTime":1153.8999999999999,"endTime":1157.62,"body":"thinking. And then, you know,"},{"speaker":"Caroline Webb","startTime":1157.62,"endTime":1160.08,"body":"help her think about how to"},{"speaker":"Caroline Webb","startTime":1157.62,"endTime":1160.08,"body":"reach the right choice. Yeah,"},{"speaker":"Caroline Webb","startTime":1160.1399999999999,"endTime":1163.6999999999998,"body":"absolutely. Then, you know, as"},{"speaker":"Caroline Webb","startTime":1160.1399999999999,"endTime":1163.6999999999998,"body":"you say, it's about enabling"},{"speaker":"Caroline Webb","startTime":1163.6999999999998,"endTime":1167.6,"body":"what's inside someone. Okay, so"},{"speaker":"Caroline Webb","startTime":1163.6999999999998,"endTime":1167.6,"body":"we've talked about the the good"},{"speaker":"Caroline Webb","startTime":1167.6599999999999,"endTime":1170.48,"body":"starting experiences that you've"},{"speaker":"Caroline Webb","startTime":1167.6599999999999,"endTime":1170.48,"body":"had that gave you encouragement."},{"speaker":"Caroline Webb","startTime":1170.72,"endTime":1174.32,"body":"Is there something that you look"},{"speaker":"Caroline Webb","startTime":1170.72,"endTime":1174.32,"body":"back on and you go, Wow, I did"},{"speaker":"Caroline Webb","startTime":1174.32,"endTime":1178.6999999999998,"body":"not handle that, right? I could"},{"speaker":"Caroline Webb","startTime":1174.32,"endTime":1178.6999999999998,"body":"have done so much better in this"},{"speaker":"Caroline Webb","startTime":1178.6999999999998,"endTime":1181.34,"body":"situation. Are there moments"},{"speaker":"Caroline Webb","startTime":1178.6999999999998,"endTime":1181.34,"body":"like that, that that stand out"},{"speaker":"Caroline Webb","startTime":1181.34,"endTime":1185.1999999999998,"body":"in your mind, or that you replay"},{"speaker":"Caroline Webb","startTime":1181.34,"endTime":1185.1999999999998,"body":"and learn from. Oh, absolutely."},{"speaker":"Caroline Webb","startTime":1186.4599999999998,"endTime":1189.6999999999998,"body":"I think everybody has moments"},{"speaker":"Caroline Webb","startTime":1186.4599999999998,"endTime":1189.6999999999998,"body":"that you know that didn't go"},{"speaker":"Caroline Webb","startTime":1189.6999999999998,"endTime":1193.84,"body":"quite so well. You know, one of"},{"speaker":"Caroline Webb","startTime":1189.6999999999998,"endTime":1193.84,"body":"the challenges for me has always"},{"speaker":"Caroline Webb","startTime":1193.84,"endTime":1197.9199999999998,"body":"been that I'm a late night"},{"speaker":"Caroline Webb","startTime":1193.84,"endTime":1197.9199999999998,"body":"person, and when I say late"},{"speaker":"Caroline Webb","startTime":1197.9199999999998,"endTime":1202.1399999999999,"body":"night, I mean my body wants to"},{"speaker":"Caroline Webb","startTime":1197.9199999999998,"endTime":1202.1399999999999,"body":"go to sleep at 3am and, oh,"},{"speaker":"Caroline Webb","startTime":1202.56,"endTime":1207.6,"body":"that's really late. Oh, yeah,"},{"speaker":"Caroline Webb","startTime":1202.56,"endTime":1207.6,"body":"yeah, absolutely. I have a the"},{"speaker":"Caroline Webb","startTime":1207.6,"endTime":1210.48,"body":"body clock of a teenage boy."},{"speaker":"Caroline Webb","startTime":1207.6,"endTime":1210.48,"body":"This is"},{"speaker":"Caroline Webb","startTime":1213.1799999999998,"endTime":1216.36,"body":"and so that has always been"},{"speaker":"Caroline Webb","startTime":1213.1799999999998,"endTime":1216.36,"body":"something for me to actively"},{"speaker":"Caroline Webb","startTime":1216.36,"endTime":1220.8,"body":"manage in professional life. So,"},{"speaker":"Caroline Webb","startTime":1216.36,"endTime":1220.8,"body":"you know, there have been times"},{"speaker":"Caroline Webb","startTime":1220.86,"endTime":1225.56,"body":"when I have really had to kind"},{"speaker":"Caroline Webb","startTime":1220.86,"endTime":1225.56,"body":"of scramble to make sure that I"},{"speaker":"Caroline Webb","startTime":1225.56,"endTime":1230.6599999999999,"body":"am fully on and awake and able"},{"speaker":"Caroline Webb","startTime":1225.56,"endTime":1230.6599999999999,"body":"to be fully present. And when I"},{"speaker":"Caroline Webb","startTime":1230.6599999999999,"endTime":1234.86,"body":"was doing a lot of group work"},{"speaker":"Caroline Webb","startTime":1230.6599999999999,"endTime":1234.86,"body":"with clients where I would need"},{"speaker":"Caroline Webb","startTime":1234.86,"endTime":1239.72,"body":"to be sort of holding the space,"},{"speaker":"Caroline Webb","startTime":1234.86,"endTime":1239.72,"body":"if you like, at 8am and, you"},{"speaker":"Caroline Webb","startTime":1239.72,"endTime":1243.22,"body":"know, meeting with the CEO at"},{"speaker":"Caroline Webb","startTime":1239.72,"endTime":1243.22,"body":"7am you know, it was almost the"},{"speaker":"Caroline Webb","startTime":1243.3999999999999,"endTime":1245.9199999999998,"body":"point where I might as well just"},{"speaker":"Caroline Webb","startTime":1243.3999999999999,"endTime":1245.9199999999998,"body":"stay up all night."},{"speaker":"Caroline Webb","startTime":1247.54,"endTime":1250.12,"body":"So, you know, I would say that"},{"speaker":"Caroline Webb","startTime":1247.54,"endTime":1250.12,"body":"there are a few moments when"},{"speaker":"Caroline Webb","startTime":1250.12,"endTime":1253.78,"body":"I've really, you know, I've"},{"speaker":"Caroline Webb","startTime":1250.12,"endTime":1253.78,"body":"really been just about able to"},{"speaker":"Caroline Webb","startTime":1253.78,"endTime":1257.9199999999998,"body":"switch things on a moment before"},{"speaker":"Caroline Webb","startTime":1253.78,"endTime":1257.9199999999998,"body":"I absolutely needed to. And"},{"speaker":"Caroline Webb","startTime":1257.9199999999998,"endTime":1261.76,"body":"there was one time when I slept"},{"speaker":"Caroline Webb","startTime":1257.9199999999998,"endTime":1261.76,"body":"through my alarm. And so."},{"speaker":"Caroline Webb","startTime":1261.84,"endTime":1265.8,"body":"I always now schedule my"},{"speaker":"Caroline Webb","startTime":1261.84,"endTime":1265.8,"body":"coaching meetings after 10am and"},{"speaker":"Caroline Webb","startTime":1265.8,"endTime":1269.6999999999998,"body":"I find that that works better"},{"speaker":"Caroline Webb","startTime":1265.8,"endTime":1269.6999999999998,"body":"for everybody. I really want to"},{"speaker":"Caroline Webb","startTime":1269.6999999999998,"endTime":1273.24,"body":"highlight that there. I think"},{"speaker":"Caroline Webb","startTime":1269.6999999999998,"endTime":1273.24,"body":"that's important, more important"},{"speaker":"Caroline Webb","startTime":1273.24,"endTime":1277.1999999999998,"body":"than someone listening to it"},{"speaker":"Caroline Webb","startTime":1273.24,"endTime":1277.1999999999998,"body":"might have caught on so often. I"},{"speaker":"Caroline Webb","startTime":1277.1999999999998,"endTime":1282.1999999999998,"body":"think we try to do what we think"},{"speaker":"Caroline Webb","startTime":1277.1999999999998,"endTime":1282.1999999999998,"body":"other people think is good. We"},{"speaker":"Caroline Webb","startTime":1282.1999999999998,"endTime":1285.86,"body":"want to accommodate, and I think"},{"speaker":"Caroline Webb","startTime":1282.1999999999998,"endTime":1285.86,"body":"that's important. But you also"},{"speaker":"Caroline Webb","startTime":1285.86,"endTime":1289.1,"body":"have to understand who you are"},{"speaker":"Caroline Webb","startTime":1285.86,"endTime":1289.1,"body":"and communicate that with other"},{"speaker":"Caroline Webb","startTime":1289.1,"endTime":1292.34,"body":"people and say, You know what?"},{"speaker":"Caroline Webb","startTime":1289.1,"endTime":1292.34,"body":"If you want me at my best, this"},{"speaker":"Caroline Webb","startTime":1292.34,"endTime":1296.0,"body":"is the way to do it. I think"},{"speaker":"Caroline Webb","startTime":1292.34,"endTime":1296.0,"body":"Caroline, a couple of things"},{"speaker":"Caroline Webb","startTime":1296.0,"endTime":1299.54,"body":"that I've done is, if I'm"},{"speaker":"Caroline Webb","startTime":1296.0,"endTime":1299.54,"body":"coaching someone in person, I'm"},{"speaker":"Caroline Webb","startTime":1299.54,"endTime":1302.86,"body":"like, I need to stand up. I"},{"speaker":"Caroline Webb","startTime":1299.54,"endTime":1302.86,"body":"can't think as clearly when I'm"},{"speaker":"Caroline Webb","startTime":1302.86,"endTime":1305.1999999999998,"body":"in this chair, and related to"},{"speaker":"Caroline Webb","startTime":1302.86,"endTime":1305.1999999999998,"body":"that, a lot of the stuff that I"},{"speaker":"Caroline Webb","startTime":1305.1999999999998,"endTime":1307.1799999999998,"body":"would do is on phone, and they'd"},{"speaker":"Caroline Webb","startTime":1305.1999999999998,"endTime":1307.1799999999998,"body":"say, Can we do a video"},{"speaker":"Caroline Webb","startTime":1307.1799999999998,"endTime":1310.8999999999999,"body":"conference? I'd say, we can do a"},{"speaker":"Caroline Webb","startTime":1307.1799999999998,"endTime":1310.8999999999999,"body":"video conference, but understand"},{"speaker":"Caroline Webb","startTime":1311.02,"endTime":1313.6599999999999,"body":"I'm gonna be moving around the"},{"speaker":"Caroline Webb","startTime":1311.02,"endTime":1313.6599999999999,"body":"whole time, because I think best"},{"speaker":"Caroline Webb","startTime":1313.6599999999999,"endTime":1317.32,"body":"when I do that, it's okay to"},{"speaker":"Caroline Webb","startTime":1313.6599999999999,"endTime":1317.32,"body":"tell people that. It's okay to"},{"speaker":"Caroline Webb","startTime":1317.32,"endTime":1320.74,"body":"say, let's make an adjustment,"},{"speaker":"Caroline Webb","startTime":1317.32,"endTime":1320.74,"body":"because I want to be at my very"},{"speaker":"Caroline Webb","startTime":1320.74,"endTime":1324.48,"body":"best for you. So true, and I've"},{"speaker":"Caroline Webb","startTime":1320.74,"endTime":1324.48,"body":"tried to encourage people over"},{"speaker":"Caroline Webb","startTime":1324.48,"endTime":1326.8799999999999,"body":"the years to understand that."},{"speaker":"Caroline Webb","startTime":1324.48,"endTime":1326.8799999999999,"body":"And actually, the first time"},{"speaker":"Caroline Webb","startTime":1326.8799999999999,"endTime":1329.9399999999998,"body":"that I realized that I could set"},{"speaker":"Caroline Webb","startTime":1326.8799999999999,"endTime":1329.9399999999998,"body":"boundaries and be clear with"},{"speaker":"Caroline Webb","startTime":1329.9399999999998,"endTime":1333.3,"body":"people about, you know, how I"},{"speaker":"Caroline Webb","startTime":1329.9399999999998,"endTime":1333.3,"body":"was going to show up best, was"},{"speaker":"Caroline Webb","startTime":1333.3,"endTime":1336.48,"body":"actually back to my career in"},{"speaker":"Caroline Webb","startTime":1333.3,"endTime":1336.48,"body":"economics, where for a period, I"},{"speaker":"Caroline Webb","startTime":1336.48,"endTime":1341.58,"body":"was actually forecasting and"},{"speaker":"Caroline Webb","startTime":1336.48,"endTime":1341.58,"body":"analyzing the US economy for the"},{"speaker":"Caroline Webb","startTime":1341.58,"endTime":1346.34,"body":"British authorities. And so, you"},{"speaker":"Caroline Webb","startTime":1341.58,"endTime":1346.34,"body":"know, with the US time zones, it"},{"speaker":"Caroline Webb","startTime":1346.34,"endTime":1350.48,"body":"meant that the markets in the US"},{"speaker":"Caroline Webb","startTime":1346.34,"endTime":1350.48,"body":"didn't open until well into the"},{"speaker":"Caroline Webb","startTime":1350.48,"endTime":1356.12,"body":"UK day. And I negotiated a very"},{"speaker":"Caroline Webb","startTime":1350.48,"endTime":1356.12,"body":"late start, and then very late"},{"speaker":"Caroline Webb","startTime":1356.12,"endTime":1358.3999999999999,"body":"finished. I will be the last"},{"speaker":"Caroline Webb","startTime":1356.12,"endTime":1358.3999999999999,"body":"person in the office, by long"},{"speaker":"Caroline Webb","startTime":1358.3999999999999,"endTime":1361.6399999999999,"body":"way, I will be, you know,"},{"speaker":"Caroline Webb","startTime":1358.3999999999999,"endTime":1361.6399999999999,"body":"working hours at the end of the"},{"speaker":"Caroline Webb","startTime":1361.6399999999999,"endTime":1364.72,"body":"day that people thought were"},{"speaker":"Caroline Webb","startTime":1361.6399999999999,"endTime":1364.72,"body":"crazy, but they suited me. And"},{"speaker":"Caroline Webb","startTime":1364.72,"endTime":1367.72,"body":"that taught me really early on"},{"speaker":"Caroline Webb","startTime":1364.72,"endTime":1367.72,"body":"that actually, not only is it"},{"speaker":"Caroline Webb","startTime":1367.72,"endTime":1370.1799999999998,"body":"helpful to be clear with"},{"speaker":"Caroline Webb","startTime":1367.72,"endTime":1370.1799999999998,"body":"yourself about how to get the"},{"speaker":"Caroline Webb","startTime":1370.1799999999998,"endTime":1372.58,"body":"best out of yourself, but"},{"speaker":"Caroline Webb","startTime":1370.1799999999998,"endTime":1372.58,"body":"actually can be really powerful"},{"speaker":"Caroline Webb","startTime":1372.58,"endTime":1374.9199999999998,"body":"to talk to other people, because"},{"speaker":"Caroline Webb","startTime":1372.58,"endTime":1374.9199999999998,"body":"it meant that, you know, it gave"},{"speaker":"Caroline Webb","startTime":1374.9199999999998,"endTime":1377.62,"body":"us more cover on a bunch of"},{"speaker":"Caroline Webb","startTime":1374.9199999999998,"endTime":1377.62,"body":"things. And the same thing"},{"speaker":"Caroline Webb","startTime":1377.62,"endTime":1381.3999999999999,"body":"happened then, you know what? As"},{"speaker":"Caroline Webb","startTime":1377.62,"endTime":1381.3999999999999,"body":"a consultant, you have to fit"},{"speaker":"Caroline Webb","startTime":1381.3999999999999,"endTime":1384.54,"body":"around your clients. You have to"},{"speaker":"Caroline Webb","startTime":1381.3999999999999,"endTime":1384.54,"body":"fit around your colleagues, you"},{"speaker":"Caroline Webb","startTime":1384.54,"endTime":1387.8999999999999,"body":"have to be a decent,"},{"speaker":"Caroline Webb","startTime":1384.54,"endTime":1387.8999999999999,"body":"collaborative person. But so"},{"speaker":"Caroline Webb","startTime":1387.8999999999999,"endTime":1391.4399999999998,"body":"many people don't actually"},{"speaker":"Caroline Webb","startTime":1387.8999999999999,"endTime":1391.4399999999998,"body":"articulate what they need, and"},{"speaker":"Caroline Webb","startTime":1391.5,"endTime":1395.04,"body":"that's something I've really"},{"speaker":"Caroline Webb","startTime":1391.5,"endTime":1395.04,"body":"advocated. Talk to us a little"},{"speaker":"Caroline Webb","startTime":1395.04,"endTime":1398.6399999999999,"body":"bit about McKinsey. How long did"},{"speaker":"Caroline Webb","startTime":1395.04,"endTime":1398.6399999999999,"body":"you work there? I was there for"},{"speaker":"Caroline Webb","startTime":1398.6399999999999,"endTime":1404.3,"body":"12 years, and then I moved from"},{"speaker":"Caroline Webb","startTime":1398.6399999999999,"endTime":1404.3,"body":"being a partner to having an"},{"speaker":"Caroline Webb","startTime":1404.3,"endTime":1408.02,"body":"external role as a senior"},{"speaker":"Caroline Webb","startTime":1404.3,"endTime":1408.02,"body":"advisor. So, you know, another"},{"speaker":"Caroline Webb","startTime":1408.02,"endTime":1411.6799999999998,"body":"12 years or so of being somewhat"},{"speaker":"Caroline Webb","startTime":1408.02,"endTime":1411.6799999999998,"body":"connected, let's say long time."},{"speaker":"Caroline Webb","startTime":1411.74,"endTime":1415.6399999999999,"body":"Yeah. So how does that work to"},{"speaker":"Caroline Webb","startTime":1411.74,"endTime":1415.6399999999999,"body":"become a partner at McKinsey?"},{"speaker":"Caroline Webb","startTime":1415.6399999999999,"endTime":1418.34,"body":"What do you have to do for that"},{"speaker":"Caroline Webb","startTime":1415.6399999999999,"endTime":1418.34,"body":"to happen? What does that mean?"},{"speaker":"Caroline Webb","startTime":1418.52,"endTime":1421.6399999999999,"body":"Well, you have to be really"},{"speaker":"Caroline Webb","startTime":1418.52,"endTime":1421.6399999999999,"body":"clear and distinctive in what"},{"speaker":"Caroline Webb","startTime":1421.6399999999999,"endTime":1425.74,"body":"you're bringing to the gene"},{"speaker":"Caroline Webb","startTime":1421.6399999999999,"endTime":1425.74,"body":"pool, you actually need to be"},{"speaker":"Caroline Webb","startTime":1425.74,"endTime":1428.98,"body":"bringing something that is a"},{"speaker":"Caroline Webb","startTime":1425.74,"endTime":1428.98,"body":"little bit different. And so in"},{"speaker":"Caroline Webb","startTime":1428.98,"endTime":1432.28,"body":"order to enrich the partnership,"},{"speaker":"Caroline Webb","startTime":1428.98,"endTime":1432.28,"body":"there needs to be some clarity"},{"speaker":"Caroline Webb","startTime":1432.28,"endTime":1435.58,"body":"about what you stand for and the"},{"speaker":"Caroline Webb","startTime":1432.28,"endTime":1435.58,"body":"kind of work you do and the kind"},{"speaker":"Caroline Webb","startTime":1435.58,"endTime":1439.24,"body":"of work you like doing. And I"},{"speaker":"Caroline Webb","startTime":1435.58,"endTime":1439.24,"body":"was lucky, because, you know,"},{"speaker":"Caroline Webb","startTime":1439.24,"endTime":1442.62,"body":"what I was doing at McKinsey was"},{"speaker":"Caroline Webb","startTime":1439.24,"endTime":1442.62,"body":"pretty unusual. It was not in"},{"speaker":"Caroline Webb","startTime":1442.62,"endTime":1447.06,"body":"the mainstream to do behavioral"},{"speaker":"Caroline Webb","startTime":1442.62,"endTime":1447.06,"body":"change work. And I think, you"},{"speaker":"Caroline Webb","startTime":1447.06,"endTime":1450.3,"body":"know, there was a space for me."},{"speaker":"Caroline Webb","startTime":1447.06,"endTime":1450.3,"body":"And then you you know, also,"},{"speaker":"Caroline Webb","startTime":1450.3,"endTime":1453.8999999999999,"body":"realistically, you have to be"},{"speaker":"Caroline Webb","startTime":1450.3,"endTime":1453.8999999999999,"body":"able to, you know, bring in some"},{"speaker":"Caroline Webb","startTime":1453.8999999999999,"endTime":1457.6799999999998,"body":"work. I mean, there's also that."},{"speaker":"Caroline Webb","startTime":1453.8999999999999,"endTime":1457.6799999999998,"body":"And so, you know, you have to be"},{"speaker":"Caroline Webb","startTime":1457.6799999999998,"endTime":1460.86,"body":"able to show that you are"},{"speaker":"Caroline Webb","startTime":1457.6799999999998,"endTime":1460.86,"body":"compelling enough in what you do"},{"speaker":"Caroline Webb","startTime":1460.86,"endTime":1465.6799999999998,"body":"that you will bring clients to"},{"speaker":"Caroline Webb","startTime":1460.86,"endTime":1465.6799999999998,"body":"you, and that's partly what you"},{"speaker":"Caroline Webb","startTime":1465.6799999999998,"endTime":1468.1399999999999,"body":"do, but it's also how you do it,"},{"speaker":"Caroline Webb","startTime":1465.6799999999998,"endTime":1468.1399999999999,"body":"and who you are as a person."},{"speaker":"Caroline Webb","startTime":1468.5,"endTime":1472.28,"body":"That's a really interesting"},{"speaker":"Caroline Webb","startTime":1468.5,"endTime":1472.28,"body":"perspective. It puts a little"},{"speaker":"Caroline Webb","startTime":1472.28,"endTime":1477.98,"body":"more emphasis on the marketing"},{"speaker":"Caroline Webb","startTime":1472.28,"endTime":1477.98,"body":"aspect of things than the sales."},{"speaker":"Caroline Webb","startTime":1477.98,"endTime":1483.1599999999999,"body":"In the end, it's still a sale."},{"speaker":"Caroline Webb","startTime":1477.98,"endTime":1483.1599999999999,"body":"But how did you do that early on"},{"speaker":"Caroline Webb","startTime":1483.1599999999999,"endTime":1487.48,"body":"in your career. How did you"},{"speaker":"Caroline Webb","startTime":1483.1599999999999,"endTime":1487.48,"body":"actually attract people into"},{"speaker":"Caroline Webb","startTime":1487.48,"endTime":1490.84,"body":"McKinsey and what you were"},{"speaker":"Caroline Webb","startTime":1487.48,"endTime":1490.84,"body":"doing? This is more of a"},{"speaker":"Caroline Webb","startTime":1490.84,"endTime":1493.6,"body":"logistics question, more of a"},{"speaker":"Caroline Webb","startTime":1490.84,"endTime":1493.6,"body":"systems question, like, what was"},{"speaker":"Caroline Webb","startTime":1493.6,"endTime":1498.1,"body":"your process? Well, my process"},{"speaker":"Caroline Webb","startTime":1493.6,"endTime":1498.1,"body":"isn't necessarily what everybody"},{"speaker":"Caroline Webb","startTime":1498.1,"endTime":1501.9399999999998,"body":"does there, but my process was"},{"speaker":"Caroline Webb","startTime":1498.1,"endTime":1501.9399999999998,"body":"to figure out the work I most"},{"speaker":"Caroline Webb","startTime":1501.9399999999998,"endTime":1505.98,"body":"wanted to do, and that was"},{"speaker":"Caroline Webb","startTime":1501.9399999999998,"endTime":1505.98,"body":"leadership and organizational"},{"speaker":"Caroline Webb","startTime":1505.98,"endTime":1509.76,"body":"change and leadership in"},{"speaker":"Caroline Webb","startTime":1505.98,"endTime":1509.76,"body":"thinking about top team"},{"speaker":"Caroline Webb","startTime":1509.76,"endTime":1514.74,"body":"dynamics, in thinking about how"},{"speaker":"Caroline Webb","startTime":1509.76,"endTime":1514.74,"body":"to coach CEOs and people in the"},{"speaker":"Caroline Webb","startTime":1514.74,"endTime":1519.72,"body":"C suite, and I went really deep"},{"speaker":"Caroline Webb","startTime":1514.74,"endTime":1519.72,"body":"into thinking about whether it"},{"speaker":"Caroline Webb","startTime":1519.72,"endTime":1522.56,"body":"was possible for us to define a"},{"speaker":"Caroline Webb","startTime":1519.72,"endTime":1522.56,"body":"way of doing that As a firm now,"},{"speaker":"Caroline Webb","startTime":1522.62,"endTime":1524.8999999999999,"body":"everybody's different, every"},{"speaker":"Caroline Webb","startTime":1522.62,"endTime":1524.8999999999999,"body":"partner's different. So you"},{"speaker":"Caroline Webb","startTime":1524.8999999999999,"endTime":1529.52,"body":"don't want to tell people how to"},{"speaker":"Caroline Webb","startTime":1524.8999999999999,"endTime":1529.52,"body":"coach their clients, but I went"},{"speaker":"Caroline Webb","startTime":1529.52,"endTime":1534.1999999999998,"body":"quite far into trying to decide,"},{"speaker":"Caroline Webb","startTime":1529.52,"endTime":1534.1999999999998,"body":"how should we could we show up"},{"speaker":"Caroline Webb","startTime":1534.5,"endTime":1537.86,"body":"better when we're working with"},{"speaker":"Caroline Webb","startTime":1534.5,"endTime":1537.86,"body":"an executive team or a board and"},{"speaker":"Caroline Webb","startTime":1537.86,"endTime":1541.6999999999998,"body":"we're trying to help them be the"},{"speaker":"Caroline Webb","startTime":1537.86,"endTime":1541.6999999999998,"body":"best leaders they can be. So I"},{"speaker":"Caroline Webb","startTime":1541.6999999999998,"endTime":1547.3,"body":"spent several years working to"},{"speaker":"Caroline Webb","startTime":1541.6999999999998,"endTime":1547.3,"body":"lay down those approaches. And I"},{"speaker":"Caroline Webb","startTime":1547.3,"endTime":1550.6,"body":"would help teams around the"},{"speaker":"Caroline Webb","startTime":1547.3,"endTime":1550.6,"body":"world, McKinsey teams who were"},{"speaker":"Caroline Webb","startTime":1550.6,"endTime":1554.08,"body":"serving clients on all sorts of"},{"speaker":"Caroline Webb","startTime":1550.6,"endTime":1554.08,"body":"topics and all sorts of"},{"speaker":"Caroline Webb","startTime":1554.1399999999999,"endTime":1557.56,"body":"industries. And they would say,"},{"speaker":"Caroline Webb","startTime":1554.1399999999999,"endTime":1557.56,"body":"Oh, we've got a session with the"},{"speaker":"Caroline Webb","startTime":1557.56,"endTime":1561.76,"body":"board. We would like to come out"},{"speaker":"Caroline Webb","startTime":1557.56,"endTime":1561.76,"body":"of this with them feeling."},{"speaker":"Caroline Webb","startTime":1561.84,"endTime":1566.04,"body":"Like they own the, you know, the"},{"speaker":"Caroline Webb","startTime":1561.84,"endTime":1566.04,"body":"change that we're driving. You"},{"speaker":"Caroline Webb","startTime":1566.04,"endTime":1568.62,"body":"know, what's your what's your"},{"speaker":"Caroline Webb","startTime":1566.04,"endTime":1568.62,"body":"advice? And so I would sit with"},{"speaker":"Caroline Webb","startTime":1568.62,"endTime":1571.32,"body":"them, and I did that again and"},{"speaker":"Caroline Webb","startTime":1568.62,"endTime":1571.32,"body":"again and again and again. And"},{"speaker":"Caroline Webb","startTime":1571.32,"endTime":1576.3,"body":"eventually they pulled me in to"},{"speaker":"Caroline Webb","startTime":1571.32,"endTime":1576.3,"body":"their situations. I'd had a"},{"speaker":"Caroline Webb","startTime":1576.3,"endTime":1579.36,"body":"little bit of a depth of"},{"speaker":"Caroline Webb","startTime":1576.3,"endTime":1579.36,"body":"understanding in healthcare,"},{"speaker":"Caroline Webb","startTime":1579.36,"endTime":1584.12,"body":"because I had come through the"},{"speaker":"Caroline Webb","startTime":1579.36,"endTime":1584.12,"body":"public sector route in the UK,"},{"speaker":"Caroline Webb","startTime":1584.6,"endTime":1588.86,"body":"and so I was able to understand"},{"speaker":"Caroline Webb","startTime":1584.6,"endTime":1588.86,"body":"what it was like to be in large,"},{"speaker":"Caroline Webb","startTime":1588.86,"endTime":1593.8999999999999,"body":"complex, sometimes bureaucratic"},{"speaker":"Caroline Webb","startTime":1588.86,"endTime":1593.8999999999999,"body":"organizations. And so then as"},{"speaker":"Caroline Webb","startTime":1593.8999999999999,"endTime":1596.84,"body":"time went on, I specialized more"},{"speaker":"Caroline Webb","startTime":1593.8999999999999,"endTime":1596.84,"body":"and more in healthcare. In fact,"},{"speaker":"Caroline Webb","startTime":1596.84,"endTime":1599.06,"body":"I said to the healthcare"},{"speaker":"Caroline Webb","startTime":1596.84,"endTime":1599.06,"body":"leaders, I think there's a"},{"speaker":"Caroline Webb","startTime":1599.06,"endTime":1602.4399999999998,"body":"massive opportunity for us to do"},{"speaker":"Caroline Webb","startTime":1599.06,"endTime":1602.4399999999998,"body":"more organizational change in"},{"speaker":"Caroline Webb","startTime":1602.4399999999998,"endTime":1606.4599999999998,"body":"leadership work in healthcare."},{"speaker":"Caroline Webb","startTime":1602.4399999999998,"endTime":1606.4599999999998,"body":"And they said, go for it. I"},{"speaker":"Caroline Webb","startTime":1606.4599999999998,"endTime":1608.6799999999998,"body":"mean, they didn't give me a"},{"speaker":"Caroline Webb","startTime":1606.4599999999998,"endTime":1608.6799999999998,"body":"budget or anything, you know,"},{"speaker":"Caroline Webb","startTime":1608.6799999999998,"endTime":1611.1399999999999,"body":"concrete like that. But they"},{"speaker":"Caroline Webb","startTime":1608.6799999999998,"endTime":1611.1399999999999,"body":"said, Fine, you know, go and"},{"speaker":"Caroline Webb","startTime":1611.1399999999999,"endTime":1613.6599999999999,"body":"talk to our clients and see"},{"speaker":"Caroline Webb","startTime":1611.1399999999999,"endTime":1613.6599999999999,"body":"whether you can, you know, get"},{"speaker":"Caroline Webb","startTime":1613.6599999999999,"endTime":1617.02,"body":"them interested in this. And so"},{"speaker":"Caroline Webb","startTime":1613.6599999999999,"endTime":1617.02,"body":"I did. And you know, you only"},{"speaker":"Caroline Webb","startTime":1617.02,"endTime":1619.84,"body":"really need one client, and then"},{"speaker":"Caroline Webb","startTime":1617.02,"endTime":1619.84,"body":"you can tell the story of that"},{"speaker":"Caroline Webb","startTime":1619.84,"endTime":1622.9199999999998,"body":"client. And it was a really"},{"speaker":"Caroline Webb","startTime":1619.84,"endTime":1622.9199999999998,"body":"great story. And so that was,"},{"speaker":"Caroline Webb","startTime":1622.9199999999998,"endTime":1626.34,"body":"that was how the momentum built."},{"speaker":"Caroline Webb","startTime":1622.9199999999998,"endTime":1626.34,"body":"Yeah, I want to highlight that"},{"speaker":"Caroline Webb","startTime":1626.34,"endTime":1630.1799999999998,"body":"that's great. You You just need"},{"speaker":"Caroline Webb","startTime":1626.34,"endTime":1630.1799999999998,"body":"one good story, and then you"},{"speaker":"Caroline Webb","startTime":1630.1799999999998,"endTime":1633.12,"body":"tell that story. In my case, in"},{"speaker":"Caroline Webb","startTime":1630.1799999999998,"endTime":1633.12,"body":"my career with coaching"},{"speaker":"Caroline Webb","startTime":1633.12,"endTime":1636.1799999999998,"body":"entrepreneurs, that's what I"},{"speaker":"Caroline Webb","startTime":1633.12,"endTime":1636.1799999999998,"body":"did, is I located people who"},{"speaker":"Caroline Webb","startTime":1636.1799999999998,"endTime":1638.58,"body":"were well respected in the"},{"speaker":"Caroline Webb","startTime":1636.1799999999998,"endTime":1638.58,"body":"community, and I said, if I can"},{"speaker":"Caroline Webb","startTime":1638.58,"endTime":1641.6999999999998,"body":"help you, you just tell other"},{"speaker":"Caroline Webb","startTime":1638.58,"endTime":1641.6999999999998,"body":"people what we've done. And then"},{"speaker":"Caroline Webb","startTime":1641.6999999999998,"endTime":1645.86,"body":"that sort of caused everything"},{"speaker":"Caroline Webb","startTime":1641.6999999999998,"endTime":1645.86,"body":"to bloom and made it so much"},{"speaker":"Caroline Webb","startTime":1645.86,"endTime":1649.04,"body":"easier for me to find clients."},{"speaker":"Caroline Webb","startTime":1645.86,"endTime":1649.04,"body":"So I love that principle so"},{"speaker":"Caroline Webb","startTime":1649.04,"endTime":1651.86,"body":"true, and so much of it is about"},{"speaker":"Caroline Webb","startTime":1649.04,"endTime":1651.86,"body":"finding someone you really click"},{"speaker":"Caroline Webb","startTime":1651.86,"endTime":1656.78,"body":"with. I'm sure this is true for"},{"speaker":"Caroline Webb","startTime":1651.86,"endTime":1656.78,"body":"you. I happen to be put in touch"},{"speaker":"Caroline Webb","startTime":1656.78,"endTime":1660.9199999999998,"body":"with someone who was a potential"},{"speaker":"Caroline Webb","startTime":1656.78,"endTime":1660.9199999999998,"body":"client, McKinsey. Someone"},{"speaker":"Caroline Webb","startTime":1660.9199999999998,"endTime":1664.0,"body":"thought, oh, Caroline will get"},{"speaker":"Caroline Webb","startTime":1660.9199999999998,"endTime":1664.0,"body":"on well with her. And you know,"},{"speaker":"Caroline Webb","startTime":1664.0,"endTime":1667.0,"body":"we're still in touch. We did"},{"speaker":"Caroline Webb","startTime":1664.0,"endTime":1667.0,"body":"such fabulous work together, and"},{"speaker":"Caroline Webb","startTime":1667.0,"endTime":1671.1999999999998,"body":"so much of that came from us"},{"speaker":"Caroline Webb","startTime":1667.0,"endTime":1671.1999999999998,"body":"clicking and understanding, oh,"},{"speaker":"Caroline Webb","startTime":1671.26,"endTime":1675.28,"body":"right, what you do, Caroline"},{"speaker":"Caroline Webb","startTime":1671.26,"endTime":1675.28,"body":"could be useful to me, Helen."},{"speaker":"Caroline Webb","startTime":1675.34,"endTime":1679.6,"body":"And you know also what you do,"},{"speaker":"Caroline Webb","startTime":1675.34,"endTime":1679.6,"body":"Helen is absolutely fascinating"},{"speaker":"Caroline Webb","startTime":1679.6,"endTime":1682.32,"body":"to me, Caroline. And so, you"},{"speaker":"Caroline Webb","startTime":1679.6,"endTime":1682.32,"body":"know, it was a wonderful"},{"speaker":"Caroline Webb","startTime":1682.32,"endTime":1686.3999999999999,"body":"partnership for many years. I"},{"speaker":"Caroline Webb","startTime":1682.32,"endTime":1686.3999999999999,"body":"want to go back just a little"},{"speaker":"Caroline Webb","startTime":1686.3999999999999,"endTime":1688.9199999999998,"body":"bit and talk about how you"},{"speaker":"Caroline Webb","startTime":1686.3999999999999,"endTime":1688.9199999999998,"body":"specialized in healthcare. I"},{"speaker":"Caroline Webb","startTime":1688.9199999999998,"endTime":1692.9399999999998,"body":"think that there's a bit of a"},{"speaker":"Caroline Webb","startTime":1688.9199999999998,"endTime":1692.9399999999998,"body":"debate that people have going on"},{"speaker":"Caroline Webb","startTime":1692.9399999999998,"endTime":1695.4599999999998,"body":"in their heads when it comes to"},{"speaker":"Caroline Webb","startTime":1692.9399999999998,"endTime":1695.4599999999998,"body":"their career, or whether it"},{"speaker":"Caroline Webb","startTime":1695.4599999999998,"endTime":1698.22,"body":"comes to their customers that"},{"speaker":"Caroline Webb","startTime":1695.4599999999998,"endTime":1698.22,"body":"they're targeting, of whether I"},{"speaker":"Caroline Webb","startTime":1698.22,"endTime":1702.0,"body":"should be a specialist or a"},{"speaker":"Caroline Webb","startTime":1698.22,"endTime":1702.0,"body":"generalist. What's your"},{"speaker":"Caroline Webb","startTime":1702.0,"endTime":1705.74,"body":"perspective on that, having"},{"speaker":"Caroline Webb","startTime":1702.0,"endTime":1705.74,"body":"successfully grown a career by"},{"speaker":"Caroline Webb","startTime":1705.74,"endTime":1710.1799999999998,"body":"specializing in healthcare, I"},{"speaker":"Caroline Webb","startTime":1705.74,"endTime":1710.1799999999998,"body":"would say that I specialize in"},{"speaker":"Caroline Webb","startTime":1710.1799999999998,"endTime":1717.3799999999999,"body":"leadership, and I think that"},{"speaker":"Caroline Webb","startTime":1710.1799999999998,"endTime":1717.3799999999999,"body":"that is a kind of Swizz, because"},{"speaker":"Caroline Webb","startTime":1718.22,"endTime":1722.5,"body":"by specializing in leadership, I"},{"speaker":"Caroline Webb","startTime":1718.22,"endTime":1722.5,"body":"get to do everything, because"},{"speaker":"Caroline Webb","startTime":1722.5,"endTime":1725.1999999999998,"body":"leaders have everything on their"},{"speaker":"Caroline Webb","startTime":1722.5,"endTime":1725.1999999999998,"body":"plate. So if I specialize in"},{"speaker":"Caroline Webb","startTime":1725.1999999999998,"endTime":1728.4399999999998,"body":"leadership, I get to live all of"},{"speaker":"Caroline Webb","startTime":1725.1999999999998,"endTime":1728.4399999999998,"body":"their lives the variety of"},{"speaker":"Caroline Webb","startTime":1728.4399999999998,"endTime":1731.98,"body":"what's on their plates. I was"},{"speaker":"Caroline Webb","startTime":1728.4399999999998,"endTime":1731.98,"body":"always a jack of all trades. I"},{"speaker":"Caroline Webb","startTime":1732.04,"endTime":1737.26,"body":"always loved having loads of"},{"speaker":"Caroline Webb","startTime":1732.04,"endTime":1737.26,"body":"interests, and I really enjoy,"},{"speaker":"Caroline Webb","startTime":1737.62,"endTime":1741.1,"body":"you know, the experience of"},{"speaker":"Caroline Webb","startTime":1737.62,"endTime":1741.1,"body":"going wherever a leader needs to"},{"speaker":"Caroline Webb","startTime":1741.1,"endTime":1746.6999999999998,"body":"go. And so when I get the chance"},{"speaker":"Caroline Webb","startTime":1741.1,"endTime":1746.6999999999998,"body":"to work with a CEO, or someone,"},{"speaker":"Caroline Webb","startTime":1746.76,"endTime":1749.34,"body":"you know, who's at a senior 11"},{"speaker":"Caroline Webb","startTime":1746.76,"endTime":1749.34,"body":"organization, I get to do"},{"speaker":"Caroline Webb","startTime":1749.34,"endTime":1752.9399999999998,"body":"everything, and that allows me"},{"speaker":"Caroline Webb","startTime":1749.34,"endTime":1752.9399999999998,"body":"to scratch the itch or really"},{"speaker":"Caroline Webb","startTime":1752.9399999999998,"endTime":1756.54,"body":"being interested in a ton of"},{"speaker":"Caroline Webb","startTime":1752.9399999999998,"endTime":1756.54,"body":"different things, while still,"},{"speaker":"Caroline Webb","startTime":1756.6599999999999,"endTime":1759.24,"body":"you know, saying, Well, I"},{"speaker":"Caroline Webb","startTime":1756.6599999999999,"endTime":1759.24,"body":"specialize in something which is"},{"speaker":"Caroline Webb","startTime":1759.24,"endTime":1764.12,"body":"leadership, yeah, well, that's A"},{"speaker":"Caroline Webb","startTime":1759.24,"endTime":1764.12,"body":"great discussion, and that's why"},{"speaker":"Caroline Webb","startTime":1764.12,"endTime":1768.4399999999998,"body":"I asked the question, because"},{"speaker":"Caroline Webb","startTime":1764.12,"endTime":1768.4399999999998,"body":"it's not a clean answer, right?"},{"speaker":"Caroline Webb","startTime":1768.74,"endTime":1772.04,"body":"There are different ways to do"},{"speaker":"Caroline Webb","startTime":1768.74,"endTime":1772.04,"body":"it. And what I like is you found"},{"speaker":"Caroline Webb","startTime":1772.04,"endTime":1775.22,"body":"a way to specialize, but"},{"speaker":"Caroline Webb","startTime":1772.04,"endTime":1775.22,"body":"specialize in a way that still"},{"speaker":"Caroline Webb","startTime":1775.22,"endTime":1779.12,"body":"allows you to generalize, right?"},{"speaker":"Caroline Webb","startTime":1775.22,"endTime":1779.12,"body":"There you go. That's exactly,"},{"speaker":"Caroline Webb","startTime":1779.12,"endTime":1781.82,"body":"right. That's exactly I feel"},{"speaker":"Caroline Webb","startTime":1779.12,"endTime":1781.82,"body":"like it's been a bit of a magic"},{"speaker":"Caroline Webb","startTime":1781.82,"endTime":1782.56,"body":"trick, actually."},{"speaker":"Caroline Webb","startTime":1783.8799999999999,"endTime":1788.3799999999999,"body":"Yeah, all right, so let's, let's"},{"speaker":"Caroline Webb","startTime":1783.8799999999999,"endTime":1788.3799999999999,"body":"shift gears and go to the point"},{"speaker":"Caroline Webb","startTime":1788.3799999999999,"endTime":1792.22,"body":"at which you decided to found"},{"speaker":"Caroline Webb","startTime":1788.3799999999999,"endTime":1792.22,"body":"your own company. What led to"},{"speaker":"Caroline Webb","startTime":1792.22,"endTime":1796.06,"body":"that? And what were some of"},{"speaker":"Caroline Webb","startTime":1792.22,"endTime":1796.06,"body":"those early days like for you? I"},{"speaker":"Caroline Webb","startTime":1796.24,"endTime":1802.02,"body":"never saw myself as an"},{"speaker":"Caroline Webb","startTime":1796.24,"endTime":1802.02,"body":"entrepreneur. I grew up with not"},{"speaker":"Caroline Webb","startTime":1802.02,"endTime":1805.62,"body":"that much money at home, and so"},{"speaker":"Caroline Webb","startTime":1802.02,"endTime":1805.62,"body":"always wanted a degree of"},{"speaker":"Caroline Webb","startTime":1805.62,"endTime":1809.1599999999999,"body":"financial stability. So the idea"},{"speaker":"Caroline Webb","startTime":1805.62,"endTime":1809.1599999999999,"body":"that I would deliberately quit a"},{"speaker":"Caroline Webb","startTime":1809.1599999999999,"endTime":1813.1799999999998,"body":"good job and set up on my own"},{"speaker":"Caroline Webb","startTime":1809.1599999999999,"endTime":1813.1799999999998,"body":"was just something that I didn't"},{"speaker":"Caroline Webb","startTime":1813.1799999999998,"endTime":1817.32,"body":"think was me at all. And"},{"speaker":"Caroline Webb","startTime":1813.1799999999998,"endTime":1817.32,"body":"eventually, you know, there was"},{"speaker":"Caroline Webb","startTime":1817.32,"endTime":1820.02,"body":"this sort of tension between"},{"speaker":"Caroline Webb","startTime":1817.32,"endTime":1820.02,"body":"this desire for degree of"},{"speaker":"Caroline Webb","startTime":1820.02,"endTime":1824.54,"body":"stability and security and the"},{"speaker":"Caroline Webb","startTime":1820.02,"endTime":1824.54,"body":"increasing realization that I"},{"speaker":"Caroline Webb","startTime":1824.54,"endTime":1829.8799999999999,"body":"had a lot of energy to build my"},{"speaker":"Caroline Webb","startTime":1824.54,"endTime":1829.8799999999999,"body":"own coaching practice, and"},{"speaker":"Caroline Webb","startTime":1830.1799999999998,"endTime":1833.12,"body":"actually a lot of energy to"},{"speaker":"Caroline Webb","startTime":1830.1799999999998,"endTime":1833.12,"body":"build a bit of a portfolio life"},{"speaker":"Caroline Webb","startTime":1833.12,"endTime":1837.86,"body":"where I was writing more this"},{"speaker":"Caroline Webb","startTime":1833.12,"endTime":1837.86,"body":"had always been on the back"},{"speaker":"Caroline Webb","startTime":1837.86,"endTime":1840.8,"body":"burner, and I really wanted to"},{"speaker":"Caroline Webb","startTime":1837.86,"endTime":1840.8,"body":"give it more space. I really"},{"speaker":"Caroline Webb","startTime":1840.8,"endTime":1845.3799999999999,"body":"wanted to write a book about how"},{"speaker":"Caroline Webb","startTime":1840.8,"endTime":1845.3799999999999,"body":"to use behavioral science"},{"speaker":"Caroline Webb","startTime":1845.3799999999999,"endTime":1849.58,"body":"insights in real professional"},{"speaker":"Caroline Webb","startTime":1845.3799999999999,"endTime":1849.58,"body":"life, which was essentially what"},{"speaker":"Caroline Webb","startTime":1849.58,"endTime":1852.04,"body":"I was doing with all of my"},{"speaker":"Caroline Webb","startTime":1849.58,"endTime":1852.04,"body":"clients, showing them how to use"},{"speaker":"Caroline Webb","startTime":1852.04,"endTime":1855.04,"body":"neuroscience, psychology,"},{"speaker":"Caroline Webb","startTime":1852.04,"endTime":1855.04,"body":"behavioral economics. And, you"},{"speaker":"Caroline Webb","startTime":1855.04,"endTime":1857.9199999999998,"body":"know, I wanted space for that. I"},{"speaker":"Caroline Webb","startTime":1855.04,"endTime":1857.9199999999998,"body":"also quite like the idea of"},{"speaker":"Caroline Webb","startTime":1857.9199999999998,"endTime":1861.4599999999998,"body":"speaking. I started to speak of"},{"speaker":"Caroline Webb","startTime":1857.9199999999998,"endTime":1861.4599999999998,"body":"it. I'd been on a couple of"},{"speaker":"Caroline Webb","startTime":1861.4599999999998,"endTime":1861.76,"body":"radio."},{"speaker":"Caroline Webb","startTime":1861.84,"endTime":1865.3799999999999,"body":"Shows. I've been doing some"},{"speaker":"Caroline Webb","startTime":1861.84,"endTime":1865.3799999999999,"body":"speaking at conferences, and I"},{"speaker":"Caroline Webb","startTime":1865.3799999999999,"endTime":1869.4599999999998,"body":"thought I quite like this. And"},{"speaker":"Caroline Webb","startTime":1865.3799999999999,"endTime":1869.4599999999998,"body":"so having the freedom to create"},{"speaker":"Caroline Webb","startTime":1869.4599999999998,"endTime":1873.48,"body":"that kind of portfolio was the"},{"speaker":"Caroline Webb","startTime":1869.4599999999998,"endTime":1873.48,"body":"pull that eventually gave me the"},{"speaker":"Caroline Webb","startTime":1873.48,"endTime":1877.1999999999998,"body":"courage to say, oh, okay, right,"},{"speaker":"Caroline Webb","startTime":1873.48,"endTime":1877.1999999999998,"body":"I might be about to reach escape"},{"speaker":"Caroline Webb","startTime":1877.1999999999998,"endTime":1881.34,"body":"velocity. Took a long time, but"},{"speaker":"Caroline Webb","startTime":1877.1999999999998,"endTime":1881.34,"body":"I got there, yeah, and I think"},{"speaker":"Caroline Webb","startTime":1881.34,"endTime":1885.3799999999999,"body":"that the hardest point for"},{"speaker":"Caroline Webb","startTime":1881.34,"endTime":1885.3799999999999,"body":"anyone who does this, any new"},{"speaker":"Caroline Webb","startTime":1885.3799999999999,"endTime":1890.72,"body":"entrepreneurial venture, is to"},{"speaker":"Caroline Webb","startTime":1885.3799999999999,"endTime":1890.72,"body":"get the first customers or the"},{"speaker":"Caroline Webb","startTime":1890.72,"endTime":1894.62,"body":"first client. In the case of"},{"speaker":"Caroline Webb","startTime":1890.72,"endTime":1894.62,"body":"being a coach, how did you get"},{"speaker":"Caroline Webb","startTime":1894.62,"endTime":1899.8999999999999,"body":"your first customers? The first"},{"speaker":"Caroline Webb","startTime":1894.62,"endTime":1899.8999999999999,"body":"customers actually came from my"},{"speaker":"Caroline Webb","startTime":1899.8999999999999,"endTime":1904.8999999999999,"body":"work at McKinsey, because I had"},{"speaker":"Caroline Webb","startTime":1899.8999999999999,"endTime":1904.8999999999999,"body":"been coaching for about eight of"},{"speaker":"Caroline Webb","startTime":1904.8999999999999,"endTime":1908.86,"body":"my 12 years there, so I had some"},{"speaker":"Caroline Webb","startTime":1904.8999999999999,"endTime":1908.86,"body":"momentum. I had a bit of runway"},{"speaker":"Caroline Webb","startTime":1908.86,"endTime":1911.8,"body":"and but then still, you've got"},{"speaker":"Caroline Webb","startTime":1908.86,"endTime":1911.8,"body":"the kind of technical factor of"},{"speaker":"Caroline Webb","startTime":1911.8,"endTime":1914.32,"body":"leaving and therefore not being"},{"speaker":"Caroline Webb","startTime":1911.8,"endTime":1914.32,"body":"able to take people with you,"},{"speaker":"Caroline Webb","startTime":1914.32,"endTime":1917.56,"body":"take clients with you. That's,"},{"speaker":"Caroline Webb","startTime":1914.32,"endTime":1917.56,"body":"you know, would be unethical."},{"speaker":"Caroline Webb","startTime":1918.22,"endTime":1923.4599999999998,"body":"But what I did was I with my"},{"speaker":"Caroline Webb","startTime":1918.22,"endTime":1923.4599999999998,"body":"main client. I had enormous"},{"speaker":"Caroline Webb","startTime":1923.4599999999998,"endTime":1928.02,"body":"programs of work with them, and"},{"speaker":"Caroline Webb","startTime":1923.4599999999998,"endTime":1928.02,"body":"I just negotiated a big new"},{"speaker":"Caroline Webb","startTime":1928.02,"endTime":1931.9199999999998,"body":"training program, leadership"},{"speaker":"Caroline Webb","startTime":1928.02,"endTime":1931.9199999999998,"body":"training program. And so, you"},{"speaker":"Caroline Webb","startTime":1931.9199999999998,"endTime":1934.98,"body":"know, I talked with my senior"},{"speaker":"Caroline Webb","startTime":1931.9199999999998,"endTime":1934.98,"body":"colleagues at McKinsey and said,"},{"speaker":"Caroline Webb","startTime":1934.98,"endTime":1939.1799999999998,"body":"Look, you know, I am not how"},{"speaker":"Caroline Webb","startTime":1934.98,"endTime":1939.1799999999998,"body":"about I leave that with you, and"},{"speaker":"Caroline Webb","startTime":1939.1799999999998,"endTime":1943.52,"body":"then we will look at the piece,"},{"speaker":"Caroline Webb","startTime":1939.1799999999998,"endTime":1943.52,"body":"which is coaching the senior"},{"speaker":"Caroline Webb","startTime":1943.52,"endTime":1948.1399999999999,"body":"partners, and we'll figure out a"},{"speaker":"Caroline Webb","startTime":1943.52,"endTime":1948.1399999999999,"body":"way to do this collaboratively,"},{"speaker":"Caroline Webb","startTime":1948.62,"endTime":1951.6799999999998,"body":"and then eventually that ended"},{"speaker":"Caroline Webb","startTime":1948.62,"endTime":1951.6799999999998,"body":"up, you know, being something"},{"speaker":"Caroline Webb","startTime":1951.6799999999998,"endTime":1956.6,"body":"that we carved off. So it was a"},{"speaker":"Caroline Webb","startTime":1951.6799999999998,"endTime":1956.6,"body":"very lucky entry to being out on"},{"speaker":"Caroline Webb","startTime":1956.6,"endTime":1960.98,"body":"your own, because I was able to"},{"speaker":"Caroline Webb","startTime":1956.6,"endTime":1960.98,"body":"take some work with agreement,"},{"speaker":"Caroline Webb","startTime":1960.98,"endTime":1964.6599999999999,"body":"you know, from the place I'd"},{"speaker":"Caroline Webb","startTime":1960.98,"endTime":1964.6599999999999,"body":"previously been working, yeah,"},{"speaker":"Caroline Webb","startTime":1964.6599999999999,"endTime":1966.8799999999999,"body":"that's the key, isn't it? Is"},{"speaker":"Caroline Webb","startTime":1964.6599999999999,"endTime":1966.8799999999999,"body":"that they, they had your"},{"speaker":"Caroline Webb","startTime":1966.8799999999999,"endTime":1969.8799999999999,"body":"agreement, because there, there"},{"speaker":"Caroline Webb","startTime":1966.8799999999999,"endTime":1969.8799999999999,"body":"are ways to do that that are not"},{"speaker":"Caroline Webb","startTime":1969.8799999999999,"endTime":1972.9399999999998,"body":"ethical or appropriate. But it"},{"speaker":"Caroline Webb","startTime":1969.8799999999999,"endTime":1972.9399999999998,"body":"sounds like it worked out really"},{"speaker":"Caroline Webb","startTime":1972.9399999999998,"endTime":1977.02,"body":"well for you, yeah. And I was"},{"speaker":"Caroline Webb","startTime":1972.9399999999998,"endTime":1977.02,"body":"really, really cautious about"},{"speaker":"Caroline Webb","startTime":1977.02,"endTime":1980.02,"body":"wanting to do the right thing. I"},{"speaker":"Caroline Webb","startTime":1977.02,"endTime":1980.02,"body":"mean, the other thing I would"},{"speaker":"Caroline Webb","startTime":1980.02,"endTime":1983.1599999999999,"body":"say is that I started"},{"speaker":"Caroline Webb","startTime":1980.02,"endTime":1983.1599999999999,"body":"experimenting with not"},{"speaker":"Caroline Webb","startTime":1983.1599999999999,"endTime":1986.82,"body":"introducing myself as being a"},{"speaker":"Caroline Webb","startTime":1983.1599999999999,"endTime":1986.82,"body":"partner at McKinsey a year"},{"speaker":"Caroline Webb","startTime":1986.82,"endTime":1990.9599999999998,"body":"before I left, to try it on and"},{"speaker":"Caroline Webb","startTime":1986.82,"endTime":1990.9599999999998,"body":"to see what happened, and to"},{"speaker":"Caroline Webb","startTime":1990.9599999999998,"endTime":1994.9199999999998,"body":"start to answer the question"},{"speaker":"Caroline Webb","startTime":1990.9599999999998,"endTime":1994.9199999999998,"body":"saying I'm leadership coach. And"},{"speaker":"Caroline Webb","startTime":1994.9199999999998,"endTime":1998.4599999999998,"body":"that not only helped me kind of"},{"speaker":"Caroline Webb","startTime":1994.9199999999998,"endTime":1998.4599999999998,"body":"try on a new identity, but it"},{"speaker":"Caroline Webb","startTime":1998.4599999999998,"endTime":2003.04,"body":"also allowed me to actually"},{"speaker":"Caroline Webb","startTime":1998.4599999999998,"endTime":2003.04,"body":"start to tell people you know,"},{"speaker":"Caroline Webb","startTime":2003.04,"endTime":2006.6999999999998,"body":"where I was heading. And that"},{"speaker":"Caroline Webb","startTime":2003.04,"endTime":2006.6999999999998,"body":"was, that was very helpful,"},{"speaker":"Caroline Webb","startTime":2006.6999999999998,"endTime":2010.1799999999998,"body":"because it meant that I had a"},{"speaker":"Caroline Webb","startTime":2006.6999999999998,"endTime":2010.1799999999998,"body":"lot of practice by the time I"},{"speaker":"Caroline Webb","startTime":2010.1799999999998,"endTime":2013.6599999999999,"body":"left at saying what it was that"},{"speaker":"Caroline Webb","startTime":2010.1799999999998,"endTime":2013.6599999999999,"body":"I was doing. But it also,"},{"speaker":"Caroline Webb","startTime":2013.6599999999999,"endTime":2017.8,"body":"frankly, just got the word out,"},{"speaker":"Caroline Webb","startTime":2013.6599999999999,"endTime":2017.8,"body":"so I did a lot of preparation."},{"speaker":"Caroline Webb","startTime":2017.8,"endTime":2021.1599999999999,"body":"Let's say I'm not a kind of"},{"speaker":"Caroline Webb","startTime":2017.8,"endTime":2021.1599999999999,"body":"person who makes big life"},{"speaker":"Caroline Webb","startTime":2021.1599999999999,"endTime":2026.1,"body":"decisions at the drop of a hat."},{"speaker":"Caroline Webb","startTime":2021.1599999999999,"endTime":2026.1,"body":"I do. I am a preparer. I am a"},{"speaker":"Caroline Webb","startTime":2026.1,"endTime":2030.1799999999998,"body":"planner. I like that well, and"},{"speaker":"Caroline Webb","startTime":2026.1,"endTime":2030.1799999999998,"body":"it demonstrates that that is"},{"speaker":"Caroline Webb","startTime":2030.4199999999998,"endTime":2033.4199999999998,"body":"also a pathway that someone can"},{"speaker":"Caroline Webb","startTime":2030.4199999999998,"endTime":2033.4199999999998,"body":"take. I do think a lot of people"},{"speaker":"Caroline Webb","startTime":2033.4199999999998,"endTime":2036.24,"body":"jump into entrepreneurship"},{"speaker":"Caroline Webb","startTime":2033.4199999999998,"endTime":2036.24,"body":"without having planned and"},{"speaker":"Caroline Webb","startTime":2036.24,"endTime":2038.76,"body":"without having prepared it. So"},{"speaker":"Caroline Webb","startTime":2036.24,"endTime":2038.76,"body":"it's refreshing to see someone"},{"speaker":"Caroline Webb","startTime":2038.76,"endTime":2042.8,"body":"who actually was cautious and"},{"speaker":"Caroline Webb","startTime":2038.76,"endTime":2042.8,"body":"and prepared for it. Oh, that's"},{"speaker":"Caroline Webb","startTime":2042.8,"endTime":2045.32,"body":"nice for you to say. I mean, I,"},{"speaker":"Caroline Webb","startTime":2042.8,"endTime":2045.32,"body":"what I say to my clients when"},{"speaker":"Caroline Webb","startTime":2045.32,"endTime":2047.8999999999999,"body":"they're thinking about a change"},{"speaker":"Caroline Webb","startTime":2045.32,"endTime":2047.8999999999999,"body":"is I encourage them to run small"},{"speaker":"Caroline Webb","startTime":2047.8999999999999,"endTime":2052.82,"body":"experiments and not to go"},{"speaker":"Caroline Webb","startTime":2047.8999999999999,"endTime":2052.82,"body":"wholeheartedly into a new thing"},{"speaker":"Caroline Webb","startTime":2052.82,"endTime":2054.7400000000002,"body":"if they're not sure it's the"},{"speaker":"Caroline Webb","startTime":2052.82,"endTime":2054.7400000000002,"body":"right thing. You know, a lot of"},{"speaker":"Caroline Webb","startTime":2054.7400000000002,"endTime":2057.32,"body":"people think in a very binary"},{"speaker":"Caroline Webb","startTime":2054.7400000000002,"endTime":2057.32,"body":"way, I'm going to quit my job"},{"speaker":"Caroline Webb","startTime":2057.32,"endTime":2059.42,"body":"and then I'm going to try this"},{"speaker":"Caroline Webb","startTime":2057.32,"endTime":2059.42,"body":"other thing, which is very"},{"speaker":"Caroline Webb","startTime":2059.42,"endTime":2064.06,"body":"risky. But the way of de risking"},{"speaker":"Caroline Webb","startTime":2059.42,"endTime":2064.06,"body":"a big pivot, a big choice in"},{"speaker":"Caroline Webb","startTime":2064.06,"endTime":2067.96,"body":"your career, is to look for ways"},{"speaker":"Caroline Webb","startTime":2064.06,"endTime":2067.96,"body":"to experiment. So that was one"},{"speaker":"Caroline Webb","startTime":2067.96,"endTime":2071.08,"body":"of my ways of experimenting, was"},{"speaker":"Caroline Webb","startTime":2067.96,"endTime":2071.08,"body":"just, how about I put myself out"},{"speaker":"Caroline Webb","startTime":2071.08,"endTime":2074.02,"body":"in the world in a different way"},{"speaker":"Caroline Webb","startTime":2071.08,"endTime":2074.02,"body":"that actually didn't require me"},{"speaker":"Caroline Webb","startTime":2074.02,"endTime":2077.08,"body":"to have yet resigned, but it"},{"speaker":"Caroline Webb","startTime":2074.02,"endTime":2077.08,"body":"allowed me to really test how it"},{"speaker":"Caroline Webb","startTime":2077.08,"endTime":2081.64,"body":"felt. And I remember doing a"},{"speaker":"Caroline Webb","startTime":2077.08,"endTime":2081.64,"body":"radio interview and introducing"},{"speaker":"Caroline Webb","startTime":2081.64,"endTime":2085.14,"body":"myself as a leadership coach"},{"speaker":"Caroline Webb","startTime":2081.64,"endTime":2085.14,"body":"rather than being a partner at"},{"speaker":"Caroline Webb","startTime":2085.14,"endTime":2087.12,"body":"McKinsey. And I thought, oh"},{"speaker":"Caroline Webb","startTime":2085.14,"endTime":2087.12,"body":"gosh, they'll think it's"},{"speaker":"Caroline Webb","startTime":2087.12,"endTime":2091.32,"body":"terrible, and they'll think it's"},{"speaker":"Caroline Webb","startTime":2087.12,"endTime":2091.32,"body":"just very boring. And no, it was"},{"speaker":"Caroline Webb","startTime":2091.32,"endTime":2093.9,"body":"totally fine. The world didn't"},{"speaker":"Caroline Webb","startTime":2091.32,"endTime":2093.9,"body":"end. It was actually everything"},{"speaker":"Caroline Webb","startTime":2093.9,"endTime":2097.32,"body":"was all right. I didn't actually"},{"speaker":"Caroline Webb","startTime":2093.9,"endTime":2097.32,"body":"need the big brand to stand"},{"speaker":"Caroline Webb","startTime":2097.32,"endTime":2100.2,"body":"behind. And that was very"},{"speaker":"Caroline Webb","startTime":2097.32,"endTime":2100.2,"body":"helpful. Oh, I love that concept"},{"speaker":"Caroline Webb","startTime":2100.2,"endTime":2103.64,"body":"of running small experiments. I"},{"speaker":"Caroline Webb","startTime":2100.2,"endTime":2103.64,"body":"even have a thing on the wall"},{"speaker":"Caroline Webb","startTime":2103.64,"endTime":2107.7200000000003,"body":"that says, I'm just a scientist"},{"speaker":"Caroline Webb","startTime":2103.64,"endTime":2107.7200000000003,"body":"experimenting. I should not be"},{"speaker":"Caroline Webb","startTime":2107.7200000000003,"endTime":2111.6800000000003,"body":"surprised when my experiments"},{"speaker":"Caroline Webb","startTime":2107.7200000000003,"endTime":2111.6800000000003,"body":"fail. Just pleasantly surprised"},{"speaker":"Caroline Webb","startTime":2111.6800000000003,"endTime":2114.02,"body":"when they succeed. Now, I"},{"speaker":"Caroline Webb","startTime":2111.6800000000003,"endTime":2114.02,"body":"probably should change that to"},{"speaker":"Caroline Webb","startTime":2114.02,"endTime":2117.38,"body":"my hypothesis fail, but you get"},{"speaker":"Caroline Webb","startTime":2114.02,"endTime":2117.38,"body":"the idea, right? It's all"},{"speaker":"Caroline Webb","startTime":2117.38,"endTime":2120.26,"body":"learning. Yeah, we just give"},{"speaker":"Caroline Webb","startTime":2117.38,"endTime":2120.26,"body":"things a try and see what"},{"speaker":"Caroline Webb","startTime":2120.26,"endTime":2122.8,"body":"happens. And it's okay if it"},{"speaker":"Caroline Webb","startTime":2120.26,"endTime":2122.8,"body":"didn't work out the way that we"},{"speaker":"Caroline Webb","startTime":2122.8,"endTime":2126.7000000000003,"body":"thought exactly that. Yeah, talk"},{"speaker":"Caroline Webb","startTime":2122.8,"endTime":2126.7000000000003,"body":"to us about where the concept of"},{"speaker":"Caroline Webb","startTime":2126.7000000000003,"endTime":2130.1200000000003,"body":"how to have a good day came"},{"speaker":"Caroline Webb","startTime":2126.7000000000003,"endTime":2130.1200000000003,"body":"from. By the way, I love that"},{"speaker":"Caroline Webb","startTime":2130.1200000000003,"endTime":2133.2400000000002,"body":"title of your book. I also love"},{"speaker":"Caroline Webb","startTime":2130.1200000000003,"endTime":2133.2400000000002,"body":"the title that's you use that in"},{"speaker":"Caroline Webb","startTime":2133.2400000000002,"endTime":2136.3,"body":"your LinkedIn learning courses,"},{"speaker":"Caroline Webb","startTime":2133.2400000000002,"endTime":2136.3,"body":"which, of course, I'm a big fan"},{"speaker":"Caroline Webb","startTime":2136.3,"endTime":2140.98,"body":"of where did that whole concept"},{"speaker":"Caroline Webb","startTime":2136.3,"endTime":2140.98,"body":"come from? I was working on"},{"speaker":"Caroline Webb","startTime":2140.98,"endTime":2145.1400000000003,"body":"leadership with a bunch of"},{"speaker":"Caroline Webb","startTime":2140.98,"endTime":2145.1400000000003,"body":"clients who were really smart"},{"speaker":"Caroline Webb","startTime":2145.2000000000003,"endTime":2150.0,"body":"and interesting people, and it"},{"speaker":"Caroline Webb","startTime":2145.2000000000003,"endTime":2150.0,"body":"didn't really matter how big the"},{"speaker":"Caroline Webb","startTime":2150.0,"endTime":2153.54,"body":"job or how smart they were,"},{"speaker":"Caroline Webb","startTime":2150.0,"endTime":2153.54,"body":"there was just a lot of day to"},{"speaker":"Caroline Webb","startTime":2153.54,"endTime":2157.56,"body":"day stuff that was weighing"},{"speaker":"Caroline Webb","startTime":2153.54,"endTime":2157.56,"body":"people down. And, you know, by"},{"speaker":"Caroline Webb","startTime":2157.56,"endTime":2159.9,"body":"day to day stuff, I mean, you"},{"speaker":"Caroline Webb","startTime":2157.56,"endTime":2159.9,"body":"know, were they focusing their"},{"speaker":"Caroline Webb","startTime":2159.9,"endTime":2161.76,"body":"time on the right things? Were"},{"speaker":"Caroline Webb","startTime":2159.9,"endTime":2161.76,"body":"they did they feel like."},{"speaker":"Caroline Webb","startTime":2161.84,"endTime":2163.88,"body":"Energized at the end of the day."},{"speaker":"Caroline Webb","startTime":2161.84,"endTime":2163.88,"body":"Did they feel that their"},{"speaker":"Caroline Webb","startTime":2163.88,"endTime":2168.56,"body":"relationships at work were in"},{"speaker":"Caroline Webb","startTime":2163.88,"endTime":2168.56,"body":"good shape? And the more that"},{"speaker":"Caroline Webb","startTime":2168.56,"endTime":2171.26,"body":"the time went on, the more and"},{"speaker":"Caroline Webb","startTime":2168.56,"endTime":2171.26,"body":"more I realized I was spending"},{"speaker":"Caroline Webb","startTime":2171.26,"endTime":2174.56,"body":"time helping people on that and"},{"speaker":"Caroline Webb","startTime":2171.26,"endTime":2174.56,"body":"often, what was the breakthrough"},{"speaker":"Caroline Webb","startTime":2174.56,"endTime":2177.6200000000003,"body":"for me in working with people"},{"speaker":"Caroline Webb","startTime":2174.56,"endTime":2177.6200000000003,"body":"was showing them a little bit"},{"speaker":"Caroline Webb","startTime":2177.6200000000003,"endTime":2181.52,"body":"about how how their brain worked"},{"speaker":"Caroline Webb","startTime":2177.6200000000003,"endTime":2181.52,"body":"and how other people's brain"},{"speaker":"Caroline Webb","startTime":2181.52,"endTime":2183.52,"body":"works, so that they could"},{"speaker":"Caroline Webb","startTime":2181.52,"endTime":2183.52,"body":"understand that what they're"},{"speaker":"Caroline Webb","startTime":2183.52,"endTime":2188.02,"body":"experiencing came down to the"},{"speaker":"Caroline Webb","startTime":2183.52,"endTime":2188.02,"body":"science of why we think, feel"},{"speaker":"Caroline Webb","startTime":2188.02,"endTime":2191.38,"body":"and behave the way we do. And it"},{"speaker":"Caroline Webb","startTime":2188.02,"endTime":2191.38,"body":"was so much of an unlock,"},{"speaker":"Caroline Webb","startTime":2191.38,"endTime":2193.6600000000003,"body":"because often they would think,"},{"speaker":"Caroline Webb","startTime":2191.38,"endTime":2193.6600000000003,"body":"Oh, I don't know why this person"},{"speaker":"Caroline Webb","startTime":2193.6600000000003,"endTime":2196.3,"body":"is behaving like this. When I"},{"speaker":"Caroline Webb","startTime":2193.6600000000003,"endTime":2196.3,"body":"give them this kind of feedback"},{"speaker":"Caroline Webb","startTime":2196.3,"endTime":2199.6000000000004,"body":"and then to actually unpick it"},{"speaker":"Caroline Webb","startTime":2196.3,"endTime":2199.6000000000004,"body":"and to show them, oh no, this is"},{"speaker":"Caroline Webb","startTime":2199.6000000000004,"endTime":2202.6800000000003,"body":"because their brain is going on"},{"speaker":"Caroline Webb","startTime":2199.6000000000004,"endTime":2202.6800000000003,"body":"the defensive, and then you've"},{"speaker":"Caroline Webb","startTime":2202.6800000000003,"endTime":2204.84,"body":"got this fight, flight, freeze"},{"speaker":"Caroline Webb","startTime":2202.6800000000003,"endTime":2204.84,"body":"response, oh, and, by the way,"},{"speaker":"Caroline Webb","startTime":2204.84,"endTime":2207.0,"body":"you're on the defensive as"},{"speaker":"Caroline Webb","startTime":2204.84,"endTime":2207.0,"body":"you're doing it, so you and"},{"speaker":"Caroline Webb","startTime":2207.0,"endTime":2210.0,"body":"you're radiating this because,"},{"speaker":"Caroline Webb","startTime":2207.0,"endTime":2210.0,"body":"you know, there's emotional"},{"speaker":"Caroline Webb","startTime":2210.0,"endTime":2213.48,"body":"contagion, oh, and then there"},{"speaker":"Caroline Webb","startTime":2210.0,"endTime":2213.48,"body":"will be a breakthrough, and then"},{"speaker":"Caroline Webb","startTime":2213.48,"endTime":2216.06,"body":"we'd be able to kind of work on"},{"speaker":"Caroline Webb","startTime":2213.48,"endTime":2216.06,"body":"a different approach. And so I"},{"speaker":"Caroline Webb","startTime":2216.06,"endTime":2219.6600000000003,"body":"was doing this work year in,"},{"speaker":"Caroline Webb","startTime":2216.06,"endTime":2219.6600000000003,"body":"year out, and eventually, one of"},{"speaker":"Caroline Webb","startTime":2219.6600000000003,"endTime":2224.2400000000002,"body":"my clients, who was an avid"},{"speaker":"Caroline Webb","startTime":2219.6600000000003,"endTime":2224.2400000000002,"body":"reader, said, Have you got a"},{"speaker":"Caroline Webb","startTime":2224.2400000000002,"endTime":2227.7200000000003,"body":"book? Can you recommend a book"},{"speaker":"Caroline Webb","startTime":2224.2400000000002,"endTime":2227.7200000000003,"body":"that writes down all the stuff"},{"speaker":"Caroline Webb","startTime":2227.7200000000003,"endTime":2230.42,"body":"that we're doing? And I said,"},{"speaker":"Caroline Webb","startTime":2227.7200000000003,"endTime":2230.42,"body":"Well, you know, there's, there's"},{"speaker":"Caroline Webb","startTime":2230.42,"endTime":2233.0,"body":"Daniel kahnemans Thinking Fast"},{"speaker":"Caroline Webb","startTime":2230.42,"endTime":2233.0,"body":"and Slow, and there's Dan"},{"speaker":"Caroline Webb","startTime":2233.0,"endTime":2235.94,"body":"Ariely, predictably irrational."},{"speaker":"Caroline Webb","startTime":2233.0,"endTime":2235.94,"body":"And she said, No, I've read"},{"speaker":"Caroline Webb","startTime":2235.94,"endTime":2240.7400000000002,"body":"those. I mean, the practical"},{"speaker":"Caroline Webb","startTime":2235.94,"endTime":2240.7400000000002,"body":"application of it, and that's"},{"speaker":"Caroline Webb","startTime":2240.7400000000002,"endTime":2243.58,"body":"what gave me the sense of, oh,"},{"speaker":"Caroline Webb","startTime":2240.7400000000002,"endTime":2243.58,"body":"actually, there could be a space"},{"speaker":"Caroline Webb","startTime":2243.58,"endTime":2246.94,"body":"for me, because I am in I am a"},{"speaker":"Caroline Webb","startTime":2243.58,"endTime":2246.94,"body":"translator. I translate primary"},{"speaker":"Caroline Webb","startTime":2246.94,"endTime":2250.6600000000003,"body":"research into practical"},{"speaker":"Caroline Webb","startTime":2246.94,"endTime":2250.6600000000003,"body":"application. And I think I"},{"speaker":"Caroline Webb","startTime":2250.6600000000003,"endTime":2255.1600000000003,"body":"needed that feeling that there"},{"speaker":"Caroline Webb","startTime":2250.6600000000003,"endTime":2255.1600000000003,"body":"was a need. I got some comments"},{"speaker":"Caroline Webb","startTime":2255.1600000000003,"endTime":2257.98,"body":"from various clients that they"},{"speaker":"Caroline Webb","startTime":2255.1600000000003,"endTime":2257.98,"body":"would have liked to book to back"},{"speaker":"Caroline Webb","startTime":2257.98,"endTime":2260.86,"body":"up what I was doing. So I"},{"speaker":"Caroline Webb","startTime":2257.98,"endTime":2260.86,"body":"thought, Okay, well, at least I"},{"speaker":"Caroline Webb","startTime":2260.86,"endTime":2263.2200000000003,"body":"can think of at least three"},{"speaker":"Caroline Webb","startTime":2260.86,"endTime":2263.2200000000003,"body":"people who might buy this book"},{"speaker":"Caroline Webb","startTime":2263.94,"endTime":2264.7200000000003,"body":"if I write,"},{"speaker":"Caroline Webb","startTime":2265.98,"endTime":2269.04,"body":"I had it, no kidding, I had a"},{"speaker":"Caroline Webb","startTime":2265.98,"endTime":2269.04,"body":"post it note on my desk saying,"},{"speaker":"Caroline Webb","startTime":2269.2200000000003,"endTime":2272.82,"body":"this is for Sarah, this is for"},{"speaker":"Caroline Webb","startTime":2269.2200000000003,"endTime":2272.82,"body":"Nyan. This is for Peter. I was"},{"speaker":"Caroline Webb","startTime":2272.82,"endTime":2275.7000000000003,"body":"like, Okay, well, this is, you"},{"speaker":"Caroline Webb","startTime":2272.82,"endTime":2275.7000000000003,"body":"know, this is for at least a few"},{"speaker":"Caroline Webb","startTime":2275.7000000000003,"endTime":2278.76,"body":"people. Oh, that's well, and if"},{"speaker":"Caroline Webb","startTime":2275.7000000000003,"endTime":2278.76,"body":"you're going to write a book,"},{"speaker":"Caroline Webb","startTime":2278.76,"endTime":2281.4,"body":"that's honestly the best way to"},{"speaker":"Caroline Webb","startTime":2278.76,"endTime":2281.4,"body":"write it. If you try to write it"},{"speaker":"Caroline Webb","startTime":2281.4,"endTime":2285.1400000000003,"body":"for everybody, you're going to"},{"speaker":"Caroline Webb","startTime":2281.4,"endTime":2285.1400000000003,"body":"be unfocused, and it's not going"},{"speaker":"Caroline Webb","startTime":2285.1400000000003,"endTime":2289.58,"body":"to come from as deep of a place,"},{"speaker":"Caroline Webb","startTime":2285.1400000000003,"endTime":2289.58,"body":"but when you're writing for just"},{"speaker":"Caroline Webb","startTime":2289.58,"endTime":2294.08,"body":"one or a few people, it's really"},{"speaker":"Caroline Webb","startTime":2289.58,"endTime":2294.08,"body":"easy to get to the emotional"},{"speaker":"Caroline Webb","startTime":2294.08,"endTime":2297.02,"body":"side of it and really dig deep"},{"speaker":"Caroline Webb","startTime":2294.08,"endTime":2297.02,"body":"on what's important. Yeah, and I"},{"speaker":"Caroline Webb","startTime":2297.02,"endTime":2300.32,"body":"think, you know, it's a good"},{"speaker":"Caroline Webb","startTime":2297.02,"endTime":2300.32,"body":"trick for anyone who's got a"},{"speaker":"Caroline Webb","startTime":2300.32,"endTime":2303.46,"body":"big, long project that's, you"},{"speaker":"Caroline Webb","startTime":2300.32,"endTime":2303.46,"body":"know, hard work is just to say,"},{"speaker":"Caroline Webb","startTime":2303.6400000000003,"endTime":2306.34,"body":"to keep in mind, who is it for?"},{"speaker":"Caroline Webb","startTime":2303.6400000000003,"endTime":2306.34,"body":"Who's going to benefit from"},{"speaker":"Caroline Webb","startTime":2306.34,"endTime":2308.6800000000003,"body":"this? Actually, you know,"},{"speaker":"Caroline Webb","startTime":2306.34,"endTime":2308.6800000000003,"body":"there's lots of evidence to"},{"speaker":"Caroline Webb","startTime":2308.6800000000003,"endTime":2311.6800000000003,"body":"suggest that that's actually a"},{"speaker":"Caroline Webb","startTime":2308.6800000000003,"endTime":2311.6800000000003,"body":"very good way of keeping"},{"speaker":"Caroline Webb","startTime":2311.6800000000003,"endTime":2314.98,"body":"yourself motivated, engaging the"},{"speaker":"Caroline Webb","startTime":2311.6800000000003,"endTime":2314.98,"body":"brain's reward system, is to"},{"speaker":"Caroline Webb","startTime":2314.98,"endTime":2317.5,"body":"keep in mind, you know what,"},{"speaker":"Caroline Webb","startTime":2314.98,"endTime":2317.5,"body":"what the benefit is and who's"},{"speaker":"Caroline Webb","startTime":2317.5,"endTime":2322.2000000000003,"body":"going to benefit so this is a an"},{"speaker":"Caroline Webb","startTime":2317.5,"endTime":2322.2000000000003,"body":"author to author question."},{"speaker":"Dave Crenshaw","startTime":2323.2200000000003,"endTime":2326.58,"body":"Do you ever have"},{"speaker":"Dave Crenshaw","startTime":2323.2200000000003,"endTime":2326.58,"body":"not good days?"},{"speaker":"Caroline Webb","startTime":2327.6600000000003,"endTime":2331.26,"body":"If so, what"},{"speaker":"Caroline Webb","startTime":2327.6600000000003,"endTime":2331.26,"body":"principles do you use from it?"},{"speaker":"Caroline Webb","startTime":2331.38,"endTime":2333.7200000000003,"body":"Oh, my goodness, I'm walking"},{"speaker":"Caroline Webb","startTime":2331.38,"endTime":2333.7200000000003,"body":"this talk all the time. Of"},{"speaker":"Caroline Webb","startTime":2333.7200000000003,"endTime":2337.56,"body":"course, of course. I mean, if"},{"speaker":"Caroline Webb","startTime":2333.7200000000003,"endTime":2337.56,"body":"nothing else, we have bad days"},{"speaker":"Caroline Webb","startTime":2337.56,"endTime":2340.08,"body":"because of bad luck. I mean,"},{"speaker":"Caroline Webb","startTime":2337.56,"endTime":2340.08,"body":"there's lots of bad luck out"},{"speaker":"Caroline Webb","startTime":2340.08,"endTime":2342.38,"body":"there. You can have all sorts of"},{"speaker":"Caroline Webb","startTime":2340.08,"endTime":2342.38,"body":"things happen to you that are"},{"speaker":"Caroline Webb","startTime":2342.38,"endTime":2347.2400000000002,"body":"not ideal, and then the choice"},{"speaker":"Caroline Webb","startTime":2342.38,"endTime":2347.2400000000002,"body":"is, well, how do I respond to"},{"speaker":"Caroline Webb","startTime":2347.2400000000002,"endTime":2351.32,"body":"that? And I would say this has"},{"speaker":"Caroline Webb","startTime":2347.2400000000002,"endTime":2351.32,"body":"been the journey of my adult"},{"speaker":"Caroline Webb","startTime":2351.32,"endTime":2355.1000000000004,"body":"life. Is going from taking"},{"speaker":"Caroline Webb","startTime":2351.32,"endTime":2355.1000000000004,"body":"things very seriously and"},{"speaker":"Caroline Webb","startTime":2355.1000000000004,"endTime":2360.6800000000003,"body":"personally in my 20s to learning"},{"speaker":"Caroline Webb","startTime":2355.1000000000004,"endTime":2360.6800000000003,"body":"how to get more psychological"},{"speaker":"Caroline Webb","startTime":2360.6800000000003,"endTime":2363.94,"body":"distance from a situation,"},{"speaker":"Caroline Webb","startTime":2360.6800000000003,"endTime":2363.94,"body":"assuming good intent,"},{"speaker":"Caroline Webb","startTime":2363.94,"endTime":2368.56,"body":"recognizing that most people are"},{"speaker":"Caroline Webb","startTime":2363.94,"endTime":2368.56,"body":"really well intended. Everyone's"},{"speaker":"Caroline Webb","startTime":2368.56,"endTime":2371.5,"body":"doing their best. There are"},{"speaker":"Caroline Webb","startTime":2368.56,"endTime":2371.5,"body":"actually very few psychopaths in"},{"speaker":"Caroline Webb","startTime":2371.5,"endTime":2374.2000000000003,"body":"the world. It's a very small"},{"speaker":"Caroline Webb","startTime":2371.5,"endTime":2374.2000000000003,"body":"percentage. So if you're"},{"speaker":"Caroline Webb","startTime":2374.2000000000003,"endTime":2378.1000000000004,"body":"encountering, you know, behavior"},{"speaker":"Caroline Webb","startTime":2374.2000000000003,"endTime":2378.1000000000004,"body":"that's annoying or problematic,"},{"speaker":"Caroline Webb","startTime":2378.1000000000004,"endTime":2381.34,"body":"the chances are that someone's"},{"speaker":"Caroline Webb","startTime":2378.1000000000004,"endTime":2381.34,"body":"tired or something has put them"},{"speaker":"Caroline Webb","startTime":2381.34,"endTime":2386.1600000000003,"body":"on the defensive. And you know"},{"speaker":"Caroline Webb","startTime":2381.34,"endTime":2386.1600000000003,"body":"that understanding that however"},{"speaker":"Caroline Webb","startTime":2386.1600000000003,"endTime":2391.26,"body":"annoying someone some situation"},{"speaker":"Caroline Webb","startTime":2386.1600000000003,"endTime":2391.26,"body":"is, they're probably not trying"},{"speaker":"Caroline Webb","startTime":2391.26,"endTime":2395.52,"body":"to make it bad for you, is a"},{"speaker":"Caroline Webb","startTime":2391.26,"endTime":2395.52,"body":"game changer, I think, in"},{"speaker":"Caroline Webb","startTime":2395.52,"endTime":2397.86,"body":"assuming good intent. And then,"},{"speaker":"Caroline Webb","startTime":2395.52,"endTime":2397.86,"body":"you know, to back that up,"},{"speaker":"Caroline Webb","startTime":2397.86,"endTime":2400.8,"body":"you've got to then say, Oh,"},{"speaker":"Caroline Webb","startTime":2397.86,"endTime":2400.8,"body":"well, what be some stories that"},{"speaker":"Caroline Webb","startTime":2400.8,"endTime":2403.2200000000003,"body":"could explain their behavior?"},{"speaker":"Caroline Webb","startTime":2400.8,"endTime":2403.2200000000003,"body":"You know, maybe their cat"},{"speaker":"Caroline Webb","startTime":2403.2200000000003,"endTime":2407.1800000000003,"body":"vomited on them this morning."},{"speaker":"Caroline Webb","startTime":2403.2200000000003,"endTime":2407.1800000000003,"body":"Maybe, you know, maybe they're"},{"speaker":"Caroline Webb","startTime":2407.1800000000003,"endTime":2410.2400000000002,"body":"worried about something that's"},{"speaker":"Caroline Webb","startTime":2407.1800000000003,"endTime":2410.2400000000002,"body":"going on in their family, and"},{"speaker":"Caroline Webb","startTime":2410.2400000000002,"endTime":2412.82,"body":"that's why they're being spiky"},{"speaker":"Caroline Webb","startTime":2410.2400000000002,"endTime":2412.82,"body":"with you, this person that's,"},{"speaker":"Caroline Webb","startTime":2412.82,"endTime":2417.6200000000003,"body":"you know, perhaps not giving you"},{"speaker":"Caroline Webb","startTime":2412.82,"endTime":2417.6200000000003,"body":"the greatest of days. And I find"},{"speaker":"Caroline Webb","startTime":2417.8,"endTime":2422.44,"body":"that I'm using these techniques"},{"speaker":"Caroline Webb","startTime":2417.8,"endTime":2422.44,"body":"of reappraising, as"},{"speaker":"Caroline Webb","startTime":2422.5,"endTime":2426.1000000000004,"body":"psychologists would say,"},{"speaker":"Caroline Webb","startTime":2422.5,"endTime":2426.1000000000004,"body":"reappraising what the story is."},{"speaker":"Caroline Webb","startTime":2426.1000000000004,"endTime":2429.1000000000004,"body":"The apparent story is of what's"},{"speaker":"Caroline Webb","startTime":2426.1000000000004,"endTime":2429.1000000000004,"body":"in front of you, getting some"},{"speaker":"Caroline Webb","startTime":2429.1000000000004,"endTime":2432.4,"body":"distance and saying, in a year's"},{"speaker":"Caroline Webb","startTime":2429.1000000000004,"endTime":2432.4,"body":"time, what am I going to say"},{"speaker":"Caroline Webb","startTime":2432.4,"endTime":2436.1200000000003,"body":"when I look back on this and"},{"speaker":"Caroline Webb","startTime":2432.4,"endTime":2436.1200000000003,"body":"these distancing and reframing"},{"speaker":"Caroline Webb","startTime":2436.1200000000003,"endTime":2439.6000000000004,"body":"techniques, I'm using them every"},{"speaker":"Caroline Webb","startTime":2436.1200000000003,"endTime":2439.6000000000004,"body":"single day. Every time something"},{"speaker":"Caroline Webb","startTime":2439.6000000000004,"endTime":2442.7400000000002,"body":"doesn't go right. Is every day"},{"speaker":"Caroline Webb","startTime":2439.6000000000004,"endTime":2442.7400000000002,"body":"has something that doesn't go as"},{"speaker":"Caroline Webb","startTime":2442.7400000000002,"endTime":2446.2200000000003,"body":"you'd hope right, right, and"},{"speaker":"Caroline Webb","startTime":2442.7400000000002,"endTime":2446.2200000000003,"body":"some person who does something"},{"speaker":"Caroline Webb","startTime":2446.2200000000003,"endTime":2450.42,"body":"that you didn't expect or didn't"},{"speaker":"Caroline Webb","startTime":2446.2200000000003,"endTime":2450.42,"body":"want to have happen. But I think"},{"speaker":"Caroline Webb","startTime":2450.42,"endTime":2454.02,"body":"having that perspective that you"},{"speaker":"Caroline Webb","startTime":2450.42,"endTime":2454.02,"body":"just described not only helps"},{"speaker":"Caroline Webb","startTime":2454.02,"endTime":2458.4,"body":"you personally deal with it, but"},{"speaker":"Caroline Webb","startTime":2454.02,"endTime":2458.4,"body":"also helps you adopt a mindset"},{"speaker":"Caroline Webb","startTime":2458.4,"endTime":2461.76,"body":"of being helpful, of being"},{"speaker":"Caroline Webb","startTime":2458.4,"endTime":2461.76,"body":"compassionate and."},{"speaker":"Caroline Webb","startTime":2462.02,"endTime":2465.32,"body":"Saying this is less about me and"},{"speaker":"Caroline Webb","startTime":2462.02,"endTime":2465.32,"body":"more about how can I help this"},{"speaker":"Caroline Webb","startTime":2465.32,"endTime":2468.38,"body":"person so that they have a good"},{"speaker":"Caroline Webb","startTime":2465.32,"endTime":2468.38,"body":"day? Absolutely, I can't tell"},{"speaker":"Caroline Webb","startTime":2468.38,"endTime":2470.84,"body":"you the number of times I've"},{"speaker":"Caroline Webb","startTime":2468.38,"endTime":2470.84,"body":"seen someone who's been frowning"},{"speaker":"Caroline Webb","startTime":2470.84,"endTime":2476.48,"body":"or has said something snappish,"},{"speaker":"Caroline Webb","startTime":2470.84,"endTime":2476.48,"body":"and I decide to adopt a stance"},{"speaker":"Caroline Webb","startTime":2476.48,"endTime":2481.52,"body":"of, you know, curiosity, love,"},{"speaker":"Caroline Webb","startTime":2476.48,"endTime":2481.52,"body":"if I can stretch to it, but"},{"speaker":"Caroline Webb","startTime":2481.52,"endTime":2484.48,"body":"certainly curiosity and say,"},{"speaker":"Caroline Webb","startTime":2481.52,"endTime":2484.48,"body":"okay, you know, looks like"},{"speaker":"Caroline Webb","startTime":2484.48,"endTime":2487.54,"body":"you're really busy. I've got a"},{"speaker":"Caroline Webb","startTime":2484.48,"endTime":2487.54,"body":"repertoire of things, you know,"},{"speaker":"Caroline Webb","startTime":2487.54,"endTime":2491.86,"body":"it looks like you're having a"},{"speaker":"Caroline Webb","startTime":2487.54,"endTime":2491.86,"body":"long day. And usually what"},{"speaker":"Caroline Webb","startTime":2491.86,"endTime":2494.26,"body":"happens is that there's a sort"},{"speaker":"Caroline Webb","startTime":2491.86,"endTime":2494.26,"body":"of loosening, a softening, in"},{"speaker":"Caroline Webb","startTime":2494.26,"endTime":2498.82,"body":"the other person. And, you know,"},{"speaker":"Caroline Webb","startTime":2494.26,"endTime":2498.82,"body":"they feel seen and heard. They"},{"speaker":"Caroline Webb","startTime":2498.82,"endTime":2502.6800000000003,"body":"might or might not open up to"},{"speaker":"Caroline Webb","startTime":2498.82,"endTime":2502.6800000000003,"body":"you, but it shifts the energy"},{"speaker":"Caroline Webb","startTime":2502.6800000000003,"endTime":2506.7000000000003,"body":"between the two of you very,"},{"speaker":"Caroline Webb","startTime":2502.6800000000003,"endTime":2506.7000000000003,"body":"very quickly to show curiosity"},{"speaker":"Caroline Webb","startTime":2506.7000000000003,"endTime":2510.6000000000004,"body":"and care. And yes, so time and"},{"speaker":"Caroline Webb","startTime":2506.7000000000003,"endTime":2510.6000000000004,"body":"again, it really is not just a"},{"speaker":"Caroline Webb","startTime":2510.6000000000004,"endTime":2513.3,"body":"good mental trick for yourself,"},{"speaker":"Caroline Webb","startTime":2510.6000000000004,"endTime":2513.3,"body":"but it does change the way that"},{"speaker":"Caroline Webb","startTime":2513.3,"endTime":2516.7200000000003,"body":"you have an impact on people"},{"speaker":"Caroline Webb","startTime":2513.3,"endTime":2516.7200000000003,"body":"around you. Yes, oh, that's"},{"speaker":"Caroline Webb","startTime":2516.7200000000003,"endTime":2520.08,"body":"really lovely. I'm glad you"},{"speaker":"Caroline Webb","startTime":2516.7200000000003,"endTime":2520.08,"body":"shared that with this. So"},{"speaker":"Caroline Webb","startTime":2520.08,"endTime":2522.7400000000002,"body":"unfortunately, we need to start"},{"speaker":"Caroline Webb","startTime":2520.08,"endTime":2522.7400000000002,"body":"wrapping things up, but I like"},{"speaker":"Caroline Webb","startTime":2522.7400000000002,"endTime":2526.2200000000003,"body":"to ask the question, what do you"},{"speaker":"Caroline Webb","startTime":2522.7400000000002,"endTime":2526.2200000000003,"body":"see ahead for yourself in the"},{"speaker":"Caroline Webb","startTime":2526.2200000000003,"endTime":2529.04,"body":"next five years? I understand"},{"speaker":"Caroline Webb","startTime":2526.2200000000003,"endTime":2529.04,"body":"you're working on a second book,"},{"speaker":"Caroline Webb","startTime":2529.04,"endTime":2533.96,"body":"correct? Yes, I'm not exactly"},{"speaker":"Caroline Webb","startTime":2529.04,"endTime":2533.96,"body":"snappy at getting books out into"},{"speaker":"Caroline Webb","startTime":2533.96,"endTime":2538.76,"body":"the world. I think this is going"},{"speaker":"Caroline Webb","startTime":2533.96,"endTime":2538.76,"body":"to come out in 2026 but yes, I'm"},{"speaker":"Caroline Webb","startTime":2538.76,"endTime":2543.58,"body":"writing a book specifically for"},{"speaker":"Caroline Webb","startTime":2538.76,"endTime":2543.58,"body":"leaders and managers to say what"},{"speaker":"Caroline Webb","startTime":2543.58,"endTime":2547.0,"body":"would be a neat little playbook"},{"speaker":"Caroline Webb","startTime":2543.58,"endTime":2547.0,"body":"that you could pick up for any"},{"speaker":"Caroline Webb","startTime":2547.0,"endTime":2550.54,"body":"situation that you're dealing"},{"speaker":"Caroline Webb","startTime":2547.0,"endTime":2550.54,"body":"with that is science based, and"},{"speaker":"Caroline Webb","startTime":2550.54,"endTime":2553.3,"body":"that gives you step by step"},{"speaker":"Caroline Webb","startTime":2550.54,"endTime":2553.3,"body":"guidance on how to handle that."},{"speaker":"Caroline Webb","startTime":2553.36,"endTime":2556.96,"body":"So that's what I'm deep in right"},{"speaker":"Caroline Webb","startTime":2553.36,"endTime":2556.96,"body":"now and then. Alongside that,"},{"speaker":"Caroline Webb","startTime":2556.96,"endTime":2560.8,"body":"I'm coaching my wonderful"},{"speaker":"Caroline Webb","startTime":2556.96,"endTime":2560.8,"body":"clients and adoring, you know,"},{"speaker":"Caroline Webb","startTime":2560.8,"endTime":2564.1200000000003,"body":"the work with them and living"},{"speaker":"Caroline Webb","startTime":2560.8,"endTime":2564.1200000000003,"body":"multiple lives by being able to"},{"speaker":"Caroline Webb","startTime":2564.1200000000003,"endTime":2567.84,"body":"work with people in different"},{"speaker":"Caroline Webb","startTime":2564.1200000000003,"endTime":2567.84,"body":"industries. And I'm I'm going to"},{"speaker":"Caroline Webb","startTime":2567.84,"endTime":2571.32,"body":"keep on doing that basically,"},{"speaker":"Caroline Webb","startTime":2567.84,"endTime":2571.32,"body":"until I am unable to speak."},{"speaker":"Unknown","startTime":2573.0,"endTime":2575.1000000000004,"body":"Oh, that's great. And"},{"speaker":"Unknown","startTime":2573.0,"endTime":2575.1000000000004,"body":"in the meantime, what are you"},{"speaker":"Unknown","startTime":2575.1000000000004,"endTime":2579.78,"body":"doing for fun? How are you"},{"speaker":"Unknown","startTime":2575.1000000000004,"endTime":2579.78,"body":"keeping yourself entertained and"},{"speaker":"Unknown","startTime":2579.78,"endTime":2583.88,"body":"refreshed when not working? Oh,"},{"speaker":"Unknown","startTime":2579.78,"endTime":2583.88,"body":"there are lots of things I love"},{"speaker":"Unknown","startTime":2583.88,"endTime":2588.02,"body":"to do to decompress and get my"},{"speaker":"Unknown","startTime":2583.88,"endTime":2588.02,"body":"feet on the ground. I love"},{"speaker":"Unknown","startTime":2588.02,"endTime":2592.52,"body":"gardening, and I've come to that"},{"speaker":"Unknown","startTime":2588.02,"endTime":2592.52,"body":"somewhat late in life, but I"},{"speaker":"Unknown","startTime":2592.52,"endTime":2597.26,"body":"love poking about in the dirt. I"},{"speaker":"Unknown","startTime":2592.52,"endTime":2597.26,"body":"love singing, and a lot of the"},{"speaker":"Unknown","startTime":2597.26,"endTime":2600.56,"body":"time I'm singing with the"},{"speaker":"Unknown","startTime":2597.26,"endTime":2600.56,"body":"Cecilia chorus of New York, and"},{"speaker":"Unknown","startTime":2600.56,"endTime":2604.54,"body":"we're performing big concerts at"},{"speaker":"Unknown","startTime":2600.56,"endTime":2604.54,"body":"Carnegie Hall right now, I'm on"},{"speaker":"Unknown","startTime":2604.54,"endTime":2607.6000000000004,"body":"hiatus because I'm trying to"},{"speaker":"Unknown","startTime":2604.54,"endTime":2607.6000000000004,"body":"make Thank you. I'm trying to"},{"speaker":"Unknown","startTime":2607.6000000000004,"endTime":2611.26,"body":"make big choices about creating"},{"speaker":"Unknown","startTime":2607.6000000000004,"endTime":2611.26,"body":"space to work on the book, and"},{"speaker":"Unknown","startTime":2611.32,"endTime":2614.44,"body":"so that's one of the choices I"},{"speaker":"Unknown","startTime":2611.32,"endTime":2614.44,"body":"have to make right now, but, but"},{"speaker":"Unknown","startTime":2614.44,"endTime":2619.36,"body":"I'll be back. As they say, I"},{"speaker":"Unknown","startTime":2614.44,"endTime":2619.36,"body":"like making costumes. And yeah,"},{"speaker":"Unknown","startTime":2619.36,"endTime":2622.3,"body":"I mean, you know, I think it's"},{"speaker":"Unknown","startTime":2619.36,"endTime":2622.3,"body":"really important to pay"},{"speaker":"Unknown","startTime":2622.3,"endTime":2624.6000000000004,"body":"attention to the things that"},{"speaker":"Unknown","startTime":2622.3,"endTime":2624.6000000000004,"body":"give you joy and pleasure, and"},{"speaker":"Unknown","startTime":2624.6000000000004,"endTime":2627.06,"body":"make sure you've got enough of"},{"speaker":"Unknown","startTime":2624.6000000000004,"endTime":2627.06,"body":"that going through the days, you"},{"speaker":"Unknown","startTime":2627.06,"endTime":2630.0,"body":"know, even at hard times, to"},{"speaker":"Unknown","startTime":2627.06,"endTime":2630.0,"body":"know where you're going to get a"},{"speaker":"Unknown","startTime":2630.0,"endTime":2632.46,"body":"boost, and to be deliberate"},{"speaker":"Unknown","startTime":2630.0,"endTime":2632.46,"body":"about putting that in your day."},{"speaker":"Unknown","startTime":2632.46,"endTime":2637.26,"body":"Yeah? Really important. Yeah. So"},{"speaker":"Unknown","startTime":2632.46,"endTime":2637.26,"body":"true. So this has been super"},{"speaker":"Unknown","startTime":2637.26,"endTime":2640.86,"body":"helpful. Caroline, thank you for"},{"speaker":"Unknown","startTime":2637.26,"endTime":2640.86,"body":"sharing this with us. This is"},{"speaker":"Unknown","startTime":2640.86,"endTime":2645.02,"body":"the point in every interview"},{"speaker":"Unknown","startTime":2640.86,"endTime":2645.02,"body":"where I like to help my audience"},{"speaker":"Unknown","startTime":2645.08,"endTime":2649.94,"body":"find action, find something that"},{"speaker":"Unknown","startTime":2645.08,"endTime":2649.94,"body":"they can do today or this week,"},{"speaker":"Unknown","startTime":2650.0,"endTime":2653.06,"body":"right? Because you've shared so"},{"speaker":"Unknown","startTime":2650.0,"endTime":2653.06,"body":"many wonderful things with us in"},{"speaker":"Unknown","startTime":2653.06,"endTime":2656.9,"body":"your story, but I want to help"},{"speaker":"Unknown","startTime":2653.06,"endTime":2656.9,"body":"someone actually do something"},{"speaker":"Unknown","startTime":2656.96,"endTime":2660.6800000000003,"body":"about it. So what I'm going to"},{"speaker":"Unknown","startTime":2656.96,"endTime":2660.6800000000003,"body":"do is I'm going to summarize"},{"speaker":"Unknown","startTime":2660.92,"endTime":2664.06,"body":"just three. There were so many"},{"speaker":"Unknown","startTime":2660.92,"endTime":2664.06,"body":"in here, but just three of the"},{"speaker":"Unknown","startTime":2664.06,"endTime":2668.26,"body":"actions that stood out to me"},{"speaker":"Unknown","startTime":2664.06,"endTime":2668.26,"body":"that anyone can can take, no"},{"speaker":"Unknown","startTime":2668.26,"endTime":2671.1400000000003,"body":"matter what their age or where"},{"speaker":"Unknown","startTime":2668.26,"endTime":2671.1400000000003,"body":"they are in their career. And"},{"speaker":"Unknown","startTime":2671.1400000000003,"endTime":2674.5,"body":"then I'd like you to add one"},{"speaker":"Unknown","startTime":2671.1400000000003,"endTime":2674.5,"body":"more after that. Sound good? You"},{"speaker":"Unknown","startTime":2674.5,"endTime":2678.94,"body":"got it? Okay, so the first one,"},{"speaker":"Unknown","startTime":2674.5,"endTime":2678.94,"body":"and this is, I admit, I'm a"},{"speaker":"Unknown","startTime":2678.94,"endTime":2683.28,"body":"little biased toward this, but"},{"speaker":"Unknown","startTime":2678.94,"endTime":2683.28,"body":"boy, it's helpful. Learn a"},{"speaker":"Unknown","startTime":2683.28,"endTime":2688.2000000000003,"body":"little bit about economics. Just"},{"speaker":"Unknown","startTime":2683.28,"endTime":2688.2000000000003,"body":"take some time and read about"},{"speaker":"Unknown","startTime":2688.2000000000003,"endTime":2691.38,"body":"it. You can there are courses on"},{"speaker":"Unknown","startTime":2688.2000000000003,"endTime":2691.38,"body":"LinkedIn, learning. You can look"},{"speaker":"Unknown","startTime":2691.38,"endTime":2694.5,"body":"up something on YouTube. There"},{"speaker":"Unknown","startTime":2691.38,"endTime":2694.5,"body":"are some wonderful books if you"},{"speaker":"Unknown","startTime":2694.5,"endTime":2697.32,"body":"want to dive in deep. I actually"},{"speaker":"Unknown","startTime":2694.5,"endTime":2697.32,"body":"have one on my shelf, basic"},{"speaker":"Unknown","startTime":2697.32,"endTime":2702.06,"body":"economics. It's really good."},{"speaker":"Unknown","startTime":2697.32,"endTime":2702.06,"body":"Understanding a little bit about"},{"speaker":"Unknown","startTime":2702.06,"endTime":2704.6600000000003,"body":"that helps you understand the"},{"speaker":"Unknown","startTime":2702.06,"endTime":2704.6600000000003,"body":"world around you, helps you"},{"speaker":"Unknown","startTime":2704.6600000000003,"endTime":2706.94,"body":"understand some of the big"},{"speaker":"Unknown","startTime":2704.6600000000003,"endTime":2706.94,"body":"picture things that are taking"},{"speaker":"Unknown","startTime":2706.94,"endTime":2710.1200000000003,"body":"place, and also some of the"},{"speaker":"Unknown","startTime":2706.94,"endTime":2710.1200000000003,"body":"little decisions, the micro"},{"speaker":"Unknown","startTime":2710.1200000000003,"endTime":2712.88,"body":"economics that lead people to"},{"speaker":"Unknown","startTime":2710.1200000000003,"endTime":2712.88,"body":"make choices. Just learn a"},{"speaker":"Unknown","startTime":2712.88,"endTime":2716.6000000000004,"body":"little bit about it, and I think"},{"speaker":"Unknown","startTime":2712.88,"endTime":2716.6000000000004,"body":"it will educate some of the"},{"speaker":"Unknown","startTime":2716.6000000000004,"endTime":2720.08,"body":"decisions that you make in your"},{"speaker":"Unknown","startTime":2716.6000000000004,"endTime":2720.08,"body":"life and in your career. The"},{"speaker":"Unknown","startTime":2720.08,"endTime":2723.4,"body":"second one, I really liked this,"},{"speaker":"Unknown","startTime":2720.08,"endTime":2723.4,"body":"and we talked about it, and I've"},{"speaker":"Unknown","startTime":2723.4,"endTime":2727.54,"body":"talked about the quote on my"},{"speaker":"Unknown","startTime":2723.4,"endTime":2727.54,"body":"wall. Run small experiments. I"},{"speaker":"Unknown","startTime":2727.54,"endTime":2731.86,"body":"have a thing that reminds me to"},{"speaker":"Unknown","startTime":2727.54,"endTime":2731.86,"body":"test things out for a month. So"},{"speaker":"Unknown","startTime":2731.86,"endTime":2734.38,"body":"if I've got some new idea in my"},{"speaker":"Unknown","startTime":2731.86,"endTime":2734.38,"body":"business, I say, Okay, I'm"},{"speaker":"Unknown","startTime":2734.38,"endTime":2737.2000000000003,"body":"gonna, I'm gonna go with this"},{"speaker":"Unknown","startTime":2734.38,"endTime":2737.2000000000003,"body":"for 30 days, and then I'm gonna"},{"speaker":"Unknown","startTime":2737.2000000000003,"endTime":2741.1000000000004,"body":"stop and reassess and look at"},{"speaker":"Unknown","startTime":2737.2000000000003,"endTime":2741.1000000000004,"body":"what the data is telling me. You"},{"speaker":"Unknown","startTime":2741.1000000000004,"endTime":2744.1800000000003,"body":"don't need to drop everything."},{"speaker":"Unknown","startTime":2741.1000000000004,"endTime":2744.1800000000003,"body":"You do not need to quit your job"},{"speaker":"Unknown","startTime":2744.2400000000002,"endTime":2749.2200000000003,"body":"quite yet. Give it a try for a"},{"speaker":"Unknown","startTime":2744.2400000000002,"endTime":2749.2200000000003,"body":"month or two, reassess the data,"},{"speaker":"Unknown","startTime":2749.2200000000003,"endTime":2751.56,"body":"and then decide if you're going"},{"speaker":"Unknown","startTime":2749.2200000000003,"endTime":2751.56,"body":"to make the next step. I love"},{"speaker":"Unknown","startTime":2751.56,"endTime":2755.46,"body":"that that Caroline brought that"},{"speaker":"Unknown","startTime":2751.56,"endTime":2755.46,"body":"up, and then I'm going to"},{"speaker":"Unknown","startTime":2755.46,"endTime":2758.1600000000003,"body":"highlight that principle that"},{"speaker":"Unknown","startTime":2755.46,"endTime":2758.1600000000003,"body":"she said at the end from her"},{"speaker":"Unknown","startTime":2758.1600000000003,"endTime":2761.76,"body":"book, How to Have a good day."},{"speaker":"Unknown","startTime":2758.1600000000003,"endTime":2761.76,"body":"Most people are."},{"speaker":"Caroline Webb","startTime":2761.84,"endTime":2764.78,"body":"Trying to do"},{"speaker":"Caroline Webb","startTime":2761.84,"endTime":2764.78,"body":"their best. And think about"},{"speaker":"Caroline Webb","startTime":2764.78,"endTime":2767.6000000000004,"body":"that. Think about the last"},{"speaker":"Caroline Webb","startTime":2764.78,"endTime":2767.6000000000004,"body":"moment. It may have happened"},{"speaker":"Caroline Webb","startTime":2767.6000000000004,"endTime":2771.08,"body":"today or yesterday, where"},{"speaker":"Caroline Webb","startTime":2767.6000000000004,"endTime":2771.08,"body":"someone did something that you"},{"speaker":"Caroline Webb","startTime":2771.08,"endTime":2774.02,"body":"didn't like. Maybe it wasn't"},{"speaker":"Caroline Webb","startTime":2771.08,"endTime":2774.02,"body":"even on a personal level, you"},{"speaker":"Caroline Webb","startTime":2774.02,"endTime":2778.7000000000003,"body":"just saw someone do something"},{"speaker":"Caroline Webb","startTime":2774.02,"endTime":2778.7000000000003,"body":"silly in public. And ask"},{"speaker":"Caroline Webb","startTime":2778.7000000000003,"endTime":2782.56,"body":"yourself, I love Caroline. You"},{"speaker":"Caroline Webb","startTime":2778.7000000000003,"endTime":2782.56,"body":"said, what are the stories? What"},{"speaker":"Caroline Webb","startTime":2782.56,"endTime":2786.88,"body":"could be the story behind this?"},{"speaker":"Caroline Webb","startTime":2782.56,"endTime":2786.88,"body":"And just try to do that a little"},{"speaker":"Caroline Webb","startTime":2786.88,"endTime":2790.1800000000003,"body":"bit more. Assume that someone is"},{"speaker":"Caroline Webb","startTime":2786.88,"endTime":2790.1800000000003,"body":"trying to do their best, and"},{"speaker":"Caroline Webb","startTime":2790.1800000000003,"endTime":2793.06,"body":"maybe they were just having a"},{"speaker":"Caroline Webb","startTime":2790.1800000000003,"endTime":2793.06,"body":"bad day, maybe something caused"},{"speaker":"Caroline Webb","startTime":2793.06,"endTime":2797.56,"body":"them to do that. And I think if"},{"speaker":"Caroline Webb","startTime":2793.06,"endTime":2797.56,"body":"you start to incorporate that"},{"speaker":"Caroline Webb","startTime":2797.56,"endTime":2800.44,"body":"into your life, you'll be more"},{"speaker":"Caroline Webb","startTime":2797.56,"endTime":2800.44,"body":"compassionate, you'll be more"},{"speaker":"Caroline Webb","startTime":2800.44,"endTime":2803.76,"body":"patient, and you're going to"},{"speaker":"Caroline Webb","startTime":2800.44,"endTime":2803.76,"body":"feel a lot less stressed about"},{"speaker":"Caroline Webb","startTime":2804.06,"endTime":2807.36,"body":"the things that other people do."},{"speaker":"Caroline Webb","startTime":2804.06,"endTime":2807.36,"body":"I love that Caroline. What's one"},{"speaker":"Caroline Webb","startTime":2807.36,"endTime":2811.32,"body":"that you would add to that list?"},{"speaker":"Caroline Webb","startTime":2807.36,"endTime":2811.32,"body":"One other that I could pick out"},{"speaker":"Caroline Webb","startTime":2811.32,"endTime":2813.96,"body":"from our conversation is the"},{"speaker":"Caroline Webb","startTime":2811.32,"endTime":2813.96,"body":"importance of knowing what it"},{"speaker":"Caroline Webb","startTime":2813.96,"endTime":2817.5,"body":"takes for you to get the best"},{"speaker":"Caroline Webb","startTime":2813.96,"endTime":2817.5,"body":"out of yourself, and being open"},{"speaker":"Caroline Webb","startTime":2817.5,"endTime":2820.8,"body":"with people about that. So in my"},{"speaker":"Caroline Webb","startTime":2817.5,"endTime":2820.8,"body":"case, is being clear when I'm at"},{"speaker":"Caroline Webb","startTime":2820.8,"endTime":2824.42,"body":"my best during the day, and that"},{"speaker":"Caroline Webb","startTime":2820.8,"endTime":2824.42,"body":"that's not early morning, and to"},{"speaker":"Caroline Webb","startTime":2824.42,"endTime":2828.8,"body":"be okay with talking to people"},{"speaker":"Caroline Webb","startTime":2824.42,"endTime":2828.8,"body":"about that, and maybe for you,"},{"speaker":"Caroline Webb","startTime":2828.86,"endTime":2831.56,"body":"it's that, you know the early"},{"speaker":"Caroline Webb","startTime":2828.86,"endTime":2831.56,"body":"morning is your precious time,"},{"speaker":"Caroline Webb","startTime":2831.56,"endTime":2834.98,"body":"and actually, you'd prefer not"},{"speaker":"Caroline Webb","startTime":2831.56,"endTime":2834.98,"body":"to have other people claiming"},{"speaker":"Caroline Webb","startTime":2835.04,"endTime":2839.06,"body":"the time for that reason. And I"},{"speaker":"Caroline Webb","startTime":2835.04,"endTime":2839.06,"body":"think, you know, we are a little"},{"speaker":"Caroline Webb","startTime":2839.06,"endTime":2843.1600000000003,"body":"shy sometimes of saying what it"},{"speaker":"Caroline Webb","startTime":2839.06,"endTime":2843.1600000000003,"body":"is that we need in order to be"},{"speaker":"Caroline Webb","startTime":2843.1600000000003,"endTime":2846.1000000000004,"body":"at our best. I think maybe we're"},{"speaker":"Caroline Webb","startTime":2843.1600000000003,"endTime":2846.1000000000004,"body":"getting better at it over the"},{"speaker":"Caroline Webb","startTime":2846.1000000000004,"endTime":2849.88,"body":"years, but a lot of people I"},{"speaker":"Caroline Webb","startTime":2846.1000000000004,"endTime":2849.88,"body":"meet still aren't super clear"},{"speaker":"Caroline Webb","startTime":2849.88,"endTime":2853.06,"body":"when their peak times are and"},{"speaker":"Caroline Webb","startTime":2849.88,"endTime":2853.06,"body":"how to sell that time to"},{"speaker":"Caroline Webb","startTime":2853.06,"endTime":2857.2000000000003,"body":"themselves and protect it, and"},{"speaker":"Caroline Webb","startTime":2853.06,"endTime":2857.2000000000003,"body":"the conversations they need to"},{"speaker":"Caroline Webb","startTime":2857.2000000000003,"endTime":2861.1000000000004,"body":"have with their colleagues and"},{"speaker":"Caroline Webb","startTime":2857.2000000000003,"endTime":2861.1000000000004,"body":"family in order to do that. Oh,"},{"speaker":"Caroline Webb","startTime":2861.1000000000004,"endTime":2864.9,"body":"fantastic. Thank you for sharing"},{"speaker":"Caroline Webb","startTime":2861.1000000000004,"endTime":2864.9,"body":"that with us, Caroline. So just"},{"speaker":"Caroline Webb","startTime":2864.9,"endTime":2868.26,"body":"a reminder to everyone, the book"},{"speaker":"Caroline Webb","startTime":2864.9,"endTime":2868.26,"body":"that she wrote is how to have a"},{"speaker":"Caroline Webb","startTime":2868.26,"endTime":2871.92,"body":"good day. You can also look up"},{"speaker":"Caroline Webb","startTime":2868.26,"endTime":2871.92,"body":"her courses on LinkedIn,"},{"speaker":"Caroline Webb","startTime":2871.92,"endTime":2873.48,"body":"learning that's web with 2b"},{"speaker":"Dave Crenshaw","startTime":2874.6200000000003,"endTime":2878.2200000000003,"body":"and Caroline, if"},{"speaker":"Dave Crenshaw","startTime":2874.6200000000003,"endTime":2878.2200000000003,"body":"someone wants to work with you"},{"speaker":"Dave Crenshaw","startTime":2878.2200000000003,"endTime":2880.6200000000003,"body":"or they want to follow you,"},{"speaker":"Dave Crenshaw","startTime":2878.2200000000003,"endTime":2880.6200000000003,"body":"what's the best place for them"},{"speaker":"Dave Crenshaw","startTime":2880.6200000000003,"endTime":2883.7000000000003,"body":"to go? My website is"},{"speaker":"Dave Crenshaw","startTime":2880.6200000000003,"endTime":2883.7000000000003,"body":"carolineweb.co"},{"speaker":"Caroline Webb","startTime":2884.7200000000003,"endTime":2886.7000000000003,"body":"that.co's at the"},{"speaker":"Caroline Webb","startTime":2884.7200000000003,"endTime":2886.7000000000003,"body":"end. There are lots of Caroline"},{"speaker":"Caroline Webb","startTime":2886.7000000000003,"endTime":2888.2000000000003,"body":"webs in the world. I have not"},{"speaker":"Caroline Webb","startTime":2886.7000000000003,"endTime":2888.2000000000003,"body":"got.com"},{"speaker":"Caroline Webb","startTime":2890.1200000000003,"endTime":2891.26,"body":"so come find me@carolineweb.co"},{"speaker":"Dave Crenshaw","startTime":2892.82,"endTime":2894.6200000000003,"body":"and send me a"},{"speaker":"Dave Crenshaw","startTime":2892.82,"endTime":2894.6200000000003,"body":"message there. I'll be delighted"},{"speaker":"Dave Crenshaw","startTime":2894.6200000000003,"endTime":2897.38,"body":"to hear from you great.co"},{"speaker":"Dave Crenshaw","startTime":2894.6200000000003,"endTime":2897.38,"body":"because you mean business,"},{"speaker":"Dave Crenshaw","startTime":2897.38,"endTime":2901.28,"body":"right. Ha, ha, ha, there you go."},{"speaker":"Dave Crenshaw","startTime":2897.38,"endTime":2901.28,"body":"Thank you so much for sharing"},{"speaker":"Dave Crenshaw","startTime":2901.28,"endTime":2904.2400000000002,"body":"this with us, Caroline. Thank"},{"speaker":"Dave Crenshaw","startTime":2901.28,"endTime":2904.2400000000002,"body":"you for being here, and thank"},{"speaker":"Dave Crenshaw","startTime":2904.2400000000002,"endTime":2907.0,"body":"you everyone for listening."},{"speaker":"Dave Crenshaw","startTime":2904.2400000000002,"endTime":2907.0,"body":"Remember, it's not just about"},{"speaker":"Dave Crenshaw","startTime":2907.0,"endTime":2909.58,"body":"the knowledge that you received"},{"speaker":"Dave Crenshaw","startTime":2907.0,"endTime":2909.58,"body":"or the inspiration that you"},{"speaker":"Dave Crenshaw","startTime":2909.58,"endTime":2913.84,"body":"felt, it's about the action that"},{"speaker":"Dave Crenshaw","startTime":2909.58,"endTime":2913.84,"body":"you take. So do something today"},{"speaker":"Dave Crenshaw","startTime":2913.84,"endTime":2916.48,"body":"or this week based on what"},{"speaker":"Dave Crenshaw","startTime":2913.84,"endTime":2916.48,"body":"Caroline shared with you, and"},{"speaker":"Dave Crenshaw","startTime":2916.48,"endTime":2920.08,"body":"you'll make her success story a"},{"speaker":"Dave Crenshaw","startTime":2916.48,"endTime":2920.08,"body":"part of your success story."},{"speaker":"Dave Crenshaw","startTime":2920.2000000000003,"endTime":2920.98,"body":"Thanks for listening."},{"speaker":"Unknown","startTime":2923.6800000000003,"endTime":2926.46,"body":"You've been listening"},{"speaker":"Unknown","startTime":2923.6800000000003,"endTime":2926.46,"body":"to the Dave Crenshaw Success"},{"speaker":"Unknown","startTime":2926.46,"endTime":2930.36,"body":"Show, hosted by my dad, Dave"},{"speaker":"Unknown","startTime":2926.46,"endTime":2930.36,"body":"Crenshaw, and produced by"},{"speaker":"Unknown","startTime":2930.36,"endTime":2934.38,"body":"invaluable incorporated research"},{"speaker":"Unknown","startTime":2930.36,"endTime":2934.38,"body":"and assistant production by"},{"speaker":"Unknown","startTime":2934.38,"endTime":2939.42,"body":"Victoria Bidez, Sound Editing by"},{"speaker":"Unknown","startTime":2934.38,"endTime":2939.42,"body":"Nikic Wright, voiceover by me,"},{"speaker":"Unknown","startTime":2939.48,"endTime":2944.1200000000003,"body":"Darci Crenshaw, and the music is"},{"speaker":"Unknown","startTime":2939.48,"endTime":2944.1200000000003,"body":"by Ryan Brady via Pon five"},{"speaker":"Unknown","startTime":2944.1200000000003,"endTime":2948.26,"body":"licensing, please subscribe to"},{"speaker":"Unknown","startTime":2944.1200000000003,"endTime":2948.26,"body":"the Dave Crenshaw success show"},{"speaker":"Unknown","startTime":2948.32,"endTime":2952.4,"body":"on Apple podcasts Spotify,"},{"speaker":"Unknown","startTime":2948.32,"endTime":2952.4,"body":"wherever you like to get your"},{"speaker":"Unknown","startTime":2952.4,"endTime":2955.82,"body":"podcasts. If you have a"},{"speaker":"Unknown","startTime":2952.4,"endTime":2955.82,"body":"suggestion for someone my dad"},{"speaker":"Unknown","startTime":2955.82,"endTime":2959.3,"body":"might like to interview, please"},{"speaker":"Unknown","startTime":2955.82,"endTime":2959.3,"body":"send it to guests at Dave"},{"speaker":"Unknown","startTime":2959.3,"endTime":2959.6600000000003,"body":"crenshaw.com"},{"speaker":"Unknown","startTime":2960.98,"endTime":2964.36,"body":"and please don't forget to leave"},{"speaker":"Unknown","startTime":2960.98,"endTime":2964.36,"body":"us a five star review. See you"},{"speaker":"Unknown","startTime":2964.36,"endTime":2965.08,"body":"next time you."}]}