Empowered by Hope
You want the best possible quality of life for your child regardless of diagnosis or prognosis. Raising a child with medical complexities is often lonely, scary and overwhelming. Join two parents of amazing children with rare medical complexities, Emily K. Whiting and Ashlyn Thompson, to get help and grow with them into empowered advocates for our kids. Here you’ll find a community of support, encouragement, education and resources, equipping you to navigate your child’s medical complexities with hope. To get more personal support, connect with us directly at www.ParentEmpowermentNetwork.org.
Empowered by Hope
Support Now: The All-in-One Support Registry That Turns Offers Into Action
Send us a text, we want to hear from you!
When you’re caring for a medically complex child, you need help—but it’s overwhelming and exhausting to field the constant “Let me know how I can help,” “Just call me if you need anything,” or “What can I do for you?” messages. The decision fatigue for parents in crisis is grueling. We desperately need the help, but our supporters need a clear path that empowers them to actually be helpful.
That’s why Ashlyn sat down with Jordan Arogeti, co-founder of Support Now, to share a free support registry every family needs to know about. Most of us are already juggling donation platforms, blogs, group texts, social media pages for updates, and meal train sign-ups… but what if all your needs—meals, childcare, fundraising, prayer requests, volunteer help, and more—could live in one customizable, evolving registry? Hallelujah.
Support Now is built to be supporter-led, giving your friends and family a clear path to help. They can see exactly what you need, choose how they want to contribute, and adapt as your family’s needs change—all without adding to your plate. Unlike tools that fizzle out after a few weeks, the registry is designed for sustainable, long-term support during the toughest seasons.
This conversation is personal. Ashlyn was introduced to Jordan by PEN Board Member Abby Zachritz (aka Advocacy Abby), Support Now’s Director of Family Advocacy. Together, they’re making it easier to rally your “village” in real life, not just on social media.
If you’ve ever felt the weight of being asked “What can I do?” when you’re too exhausted to answer, this episode is for you. Hear why Parent Empowerment Network wants every family to know about this life-changing resource—and how Support Now is transforming the way communities show up for each other.
Resources from this episode:
Jordan's TEDx Talk: https://www.supportnow.org/
Support Languages Quiz: https://www.supportlanguages.com/
Advocacy Abby: https://www.advocacyabby.com
Connect - Database for Medical Expense Grants: https://grants.supportnow.org/
We kindly ask that you share this podcast with other families who might benefit from our insights and support. Additionally, please take a brief moment to leave a review on your preferred podcast platform, which helps us to reach as many families as possible who are navigating this challenging journey, so they can find our support circle and access the assistance they rightfully deserve. No one should walk this journey alone.
To get more personal support, connect with us directly at:
https://parentempowermentnetwork.org
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Instagram: ParentEmpowermentNetwork
Join the Parent Empowerment Network Community of Hope
Get your copy of She is Charlotte: A Mother’s Physical, Emotional, and Spiritual Journey with Her Child with Medical Complexities by Emily K Whiting on Amazon
Whether you've just been blindsided by your child's diagnosis, or you've been in the trenches of their complex medical needs for a while, empowered by Hope, is here for you, though we wish you didn't know this heartache. We're so glad you found us so together we can walk this journey in hope.
Speaker 1:Welcome to Empowered by Hope podcast. Today it is just myself, ashlyn, as your official host. Myself, ashlyn, as your official host, but, as we always promise to do, we are delivering somebody who can bring some truly powerful, life-changing support in a way that is actually easy to implement. It is easy to educate your support system on how to use it and it is just the answer, truthfully, to a lot of prayers and it is the bridge over a lot of struggles that so many of us have been trying to figure out how to cross as we walk this journey with its ups and down, with our children and needs, changing and just overwhelming life circumstances that can sometimes leave us feeling like there's no way that anybody can possibly help. And yet we know that's not true.
Speaker 1:And someone here today, our incredible guest, jordan Arrighetti, who is the co-founder, the brains, the heart and the beauty, both from a soul level and an appearance level, behind Support Now, level behind SupportNow one of the most impressive actually let me take that back the most impressive online support registry platform that truly encompasses the need to provide support in all areas of everyone's lives when they are going through something, whether it be great or whether it be the hardest thing that you've ever endured.
Speaker 1:And, of course, today we'll be coming at this from the perspective of talking to families who have a child with some type of medical need or anticipated complications.
Speaker 1:And when I learned about Jordan through Abby Zacharitz as you all know, our good friend, abby, who we call Advocacy Abby, who's on our board she was kind enough to share her connection with Jordan and begin telling us about Support Now and how she's using it to further her ability to help families get the resources, get the support that they need beyond financial, beyond, you know the material things, whether it's prayer, whether it's support with your other children, taking care of the home, taking care of your pets, of course, raising that and you know, raising the money that is needed. But the reality is is it is so much more than medical and financial what we face. And when I first met Jordan, she hit me right in the heart in the best of ways, when she said it was her personal goal to help us bring back our connection to community, to find our home in our village once again and not feel so alone. So, with that, jordan, I could go on and on about you, but I'm going to let you speak for yourself.
Speaker 2:I think I'm good here. Thanks, Ashlyn.
Speaker 1:You're welcome. I just truly think that highly of you and the resource that Support Now is creating as a what I would call our ideal one-stop shop for the family, whose life is anything but simple, right, and we are desperate for things to be less complex, and Support Now is doing that. So, jordan, would you please just one, let us know a little bit about yourself, who you are, what makes Jordan Jordan, and how support now came to be.
Speaker 3:Sure, my name is Jordan Arrighetti. I live in Atlanta, I am a mom of three kiddos. I've got a six year old, a five year old and a two year old and I joke that I really have four kids with Support Now. So anyone that's an entrepreneur can tell you. You treat a business much like a child and the evolution, the ups, the downs, the highs, the lows, all the things in between.
Speaker 3:My background is I always say it's pretty boring, and I think it's particularly relevant for this conversation to say that the concept of Support Now was not birthed. From the point of view of someone that has been through tough times, I would say I've been extremely blessed. Knock on wood, I have not been in the trenches with a child with a medical need or a disability. I have not had a crazy unheard of loss and trauma. I mean, I'm very honest about that, especially when I'm talking to people like yourselves, because I can't say that I completely empathize with the parents that are listening. But what I can say is this whole concept was really started from the perspective of a supporter, and what I mean by that is during COVID, my husband and I were on the receiving end of what felt like an endless chain of text messages, emails, phone calls, facebook notifications that people we loved were enduring some of the most challenging times of their life Things like babies in the NICU, their life. Things like babies in the NICU, hospitalizations, loss, house fires. And I joked with him that we really live in a culture of cash and casseroles, and I thought to myself why is that? And my background is in technology and sales, and so I realized that we're very much conditioned by the tools provided to us. Gofundme has made it normal to send money, mailchain has made it normal to drop off meals, and I knew that I wasn't the only person feeling called to do more than that to walk a dog, to sit alongside someone so they can just cry or vent, to watch a kid or two, and so this idea began to really formulate in my brain of well, could we build a more compassionate, modern place where friends and families can come alongside a family in all the ways that matter Money, meals, communication and what we call lend a hand, which is volunteering.
Speaker 3:And the vision was really to do two things One, to act as a shield for families that are inundated by well-intended but redundant questions of how can I help, and to also make it easier for your village to come together, because I believe that most people want to be supportive and you have to make it easy for them. And so my goal was really, you know, when I looked at GoFundMe and Mealtrain and CaringBridge great tools but very siloed and I found flaws in each of them, not just in functionality, but they didn't actually feel like the moms. I knew the moms. I knew they were cool and compassionate, but they were also efficient Moms.
Speaker 3:You know we're working with the scraps of our time, so you've got to make it fast and easy, and so I really just became obsessed with this idea of could we create a platform really for the moms that are generally the ones that spring into action as soon as they hear their best friend has a kiddo in the hospital, or the mom who just found out their childhood best friend's mom has breast cancer, or God forbid that the child down the street gets in a car accident. The child down the street gets in a car accident. It is the moms that are typically within minutes, not hours, minutes, on a text chain, trying to figure out what can I do.
Speaker 1:And we wanted to become the place where communities come together in all the ways that matter, and I would say that you all are very successfully blazing that trail forward for us, if you, you know, just listening to what you said, jordan, I want to make it abundantly clear that what is unique about support now is how truly in touch it is with how we live our lives, how we function, how we interact with our network, our support system, our families, our circles, whereas there are these other great, you know, platforms. For short, everything has its pros and cons, but the ultimate piece that is lacking with all of those is that they are standalone silos, as you called them appropriately. Whereas I can go to support now and you can create a registry and you can do fundraising, you can schedule calendar reminders of when you would really appreciate extra prayers because this procedure is happening or these test results are coming that day, you can let people know that you need help picking up your other children on this date and this date, because your other child has to be in hospital and there is a flu restriction, so you can't bring your other children with you. There is a flu restriction, so you can't bring your other children with you and to be able to do all of those things in one place is remarkable.
Speaker 1:But beyond that, where I applaud you is, jordan, that you and your husband leaned into something, as you said, you haven't been directly impacted by and again I'll knock on wood just for blessings your way, and you made it from the standpoint of ease and transparency and clarity on how supporters, how those people who care about these people going through the unthinkable right, how they can actually help in a way that is right for them, that makes a difference, that does what the family needs them to. And the ability to take that pressure off of the family, off the mom, off the dad, off the people who are in those trenches covering their child, taking as much of the fire as they can, is immense, because so often, as the parent, caregiver, it's all you can do to protect, remember to brush your teeth, to hopefully shower, maybe a couple times that week, depending on your circumstances. And while it is understood and appreciated when people ask how can I help or say let me know if I can do anything, it doesn't. Typically this is hard to admit, but it's a truth that we all need to know. It doesn't usually land. It doesn't land the way that we hope it will because we are so hyper-focused, because our child's either life or their wellbeing, our family's wellbeing, depends on that focus.
Speaker 1:And I'm reminded of one of the best things I feel like I've ever heard from Mel Robbins, and I am a huge fan of hers. Jordan, there are definitely aspects about you that remind me of her. What a compliment You're up there. But one thing she said that I hope I never forget was that when you see someone who needs help, don't ask them how. Don't ask them when just show up, because if, if you ask those questions, it's too hard for them to process, or, by the time they've had a chance to process it and think about it, the need is already passed, they've already attended to it themselves or it's too late. Hindsight is what's 2020.
Speaker 3:Yeah, I mean, one of the things that we did in the early days was we we studied and we researched and we listened to families, to supporters, but also to psychiatrists and psychologists grief specialists that could help us understand the psychology of like really what's going on inside a family's brain when a trauma ensues, and one of the phrases that came up the most frequently was this concept of decision fatigue. Up the most frequently was this concept of decision fatigue, and so when we built support now, we needed to be extremely intentional, not just with the features themselves, but whose responsibility. Who's given the power to offer support? Because we can't assume that a family knows what their needs are, to your point, parents. It's not that they don't know, it's that just the extra communication, the extra energy is too much.
Speaker 3:And so there is this delicate balance that we talk about inside of support now, where you know, of course the families know what their needs are, or the best friend or the sister or the cousin knows what those needs are, they can list them. But there's also a lot of intentionality in the product for supporters to proactively offer these things almost as a prompt to the families to remind them we're here, and oftentimes that really kind of lets down the guard of families to be more accepting and receptive of the support that they really truly need but they haven't quite yet processed Absolutely.
Speaker 1:So, jordan, you just pointed out to us that the research showed the amount of decision fatigue that accompanies the journeys of families who are going through traumatic events, medical crises, anything extremely emotional, right no-transcript. They talk about the bystander effect and how so many people will shockingly just walk some walk by somebody who is in obvious distress, and there's this psychological experience that people go through which tells them somebody else who is better suited will help them. And what happens is we, that isolation just grows. So what I want to ask you is we'll we'll break this into two questions, so it's digestible. One, what, what do you? What is it about you, you and your husband? Why do you think that you were moved past the compassion fatigue that so many people are feeling and spurred to take action for something that wasn't truthfully in your lap, if that makes sense?
Speaker 3:So one thing about Scott and myself is we are both old souls. We always have been. I think it was like one of the first things I recognized in him he's, he. We're both very high I joke all the time, I don't really think I'm super IQ, but I'm super high EQ and so is he. And Old Souls we are both. I mean honestly, we're both very driven by our faith.
Speaker 3:We're both Jewish, and in Judaism there are a lot of different themes that are ingrained in you very early. One of those themes is tikkun olam, which is a Hebrew phrase which means to repair the world or to make the world a better place. Tikkun olam, tikkun olam it's a very you know, very commonly heard phrase in Judaism, and you hear this phrase all the time, all the time, whether it's during holidays, at synagogue and then even just at random events weddings, births, things of that sort and so I think, deep deep down, this concept of trying to create something that helps quote repair the world is just innately who we are. So I don't look at it as fatigue so much as you know, there's fatigue and building and trying and failing and getting back up and trying again, but it's really for this, like larger purpose that I think we both are super compelled by, super driven by. There's also a theme in Judaism called tzedakah, and tzedakah is really like charity. It's there's different. You know, it's a part of our customs is to give tzedakah and to do it often. Our customs is to give tzedakah and to do it often, and so I think that part of what makes Support Now so natural for us is that we've been taught these important values and, by the way, these values exist in all faiths.
Speaker 3:I'm just speaking from the point of view that I have, and so, in a way, I feel like Support Now is a manifestation of of what we believe to be true that there should be a place to give, and not necessarily to charity, because I don't I don't look at families as charity, but to give and to give the way that you feel is appropriate to make the world a better place. And then the last phrase that you'll hear Jews talk about a lot is this idea of L'dor Vador, and L'dor Vador means generation to generation, and part of my favorite part, part of my favorite part of being Jewish, is the emphasis on family and tradition that our customs are passed on, and so I'm extremely motivated to build something of great value. That's incredibly righteous in a way, as an example to my children of what to do, what to do when things get hard, how to support people in their difficult seasons. I mean, I think you, ashlyn, would, I'm sure, relate to this.
Speaker 3:As parents, sure do we want to do well, financially, of course, but I think most parents deep down are motivated to inspire their children, yeah, and so I think that that really is a driving force, and it's not something I talk about often, although it is a massive, massive part of both of us, and it is what gets us through the days that are like, oh, this is really hard, like are we the people to do this? You know, there's oftentimes doubt or concern, because this is not an easy path to take. But, as he often says, whether support now is a commercial success or not, we have been successful Right, and I think about that very, very often because we are setting the example.
Speaker 1:Yes, thank you for sharing that. I really love that. The way you and Scott have been raised and these values that are very much you can tell instilled, they are a part of you, not something you hold, but they are truly a part of your your DNA, if you will and and your every action and and decision, your thought process, what I heard when I heard you talk about that. So many people will say they want their children to have a better life than they did. Right, they're doing all of this hard work, setting them up so their children can have more, be more, have more access. But when I heard that, what it made me think of is what if we lived our lives in a way that we hope our children can live theirs? That's right, why not be that example? And that's what you just shared with me really made me consider that in a new way, and I applaud you all, not just for your efforts with support now, but I mean what three blessed children. You have to have that example.
Speaker 3:Well, we'll see right, we're so early.
Speaker 1:Jordan recently, you shared with me that your family had been through a death and you talked about how the Jewish faith approaches and really sets a beautiful example of how to walk through grief. I would love if you would share with our listeners some of that conversation and what that means, because I think a lot of us will relate to a desire to experience those same things.
Speaker 3:Sure, we lost my husband's uncle quite suddenly about a month ago now six weeks ago An incredible person. He's about 60 years old but born completely deaf, and he actually lived with my husband's grandmother every day of his life and they had the most beautiful relationship. And I think it's actually this story is particularly relevant to for the parents listening, because I think this is actually the closest experience I have with a family with a disability. So Scott's grandmother, who is the queen I mean, when you talk about the matriarch, I mean I, I've never seen anything like it she is incredible. She had five children, two that were deaf and her son who recently passed away. They didn't find out he was deaf until he was about three years old and you have to remember this was, this was in like years ago, yeah, so they didn't have the same resources, technology and culturally, being deaf was not acceptable and in a lot of ways I think it was still quite taboo. And she, she just found a way to advocate for him and he lived a very, he lived a life of purpose, despite perhaps, you know, not living without, you know, not living beyond the house. You know he never got married, didn't have children, but he was happy and he knew that he was loved and he loved all of us. And so it was quite and it continues to be quite traumatic and dramatic for everyone involved because in a way their relationship became very symbiotic. For decades she took care of him and then, after Scott's grandfather passed away, something shifted where really he became the caregiver to her. And I will get to your your question. But I think there is such beauty and grace in the underlying story of no, most moms don't envision a world where their child is living with them for the rest of their life and it could be one of the biggest blessings that you didn't know you needed. And there's just so much. I have so much peace in seeing their relationship and kind of all the ups and downs of it. And of course, now she's navigating a new normal, which is she no longer has a roommate.
Speaker 3:To answer your question, I joke often that Jews do death really well. And what do I mean by that? We have these really beautiful customs in the Jewish faith and they are automatic. I mean, it's just a well-known thing. One of those things is that in Judaism you are to bury the person as quickly as possible, ideally within 24 hours. You very rarely see it go more than two or three days in judaism, and that's, we believe that the body being returned to the, the earth, is like the quickest way to let your soul emerge to heaven. And through those early days, we have this custom called Shiva, and Shiva is, I just think it's. It's so beautiful, it is, uh, more often than not it's a seven day period where people are invited to the home of the primary griever or mourner and for seven nights you sit with the person and you pray and you share stories and you share lots of love and hugs and compassion and the whole idea is that that person is to not be alone and you.
Speaker 3:It's an opportunity for the community to really come together in a physical manifestation that reminds you of the people that are the most important to you your, your family, your friends, these community members. And there's always food and more food, and you go around and most people exchange a word or two about that person, and so you collect these, these memories. Sometimes you hear stories you never knew about this person and it's just seven days and you know, sometimes it can be intense, right, you know they'll. Some people lost someone. The idea of having people in your home can seem overwhelming, and what I've learned is that it's so important early on to not feel isolated, right, and it's a chance for people to connect over their own experiences with loss and to kind of almost encourage them that you will be OK, right.
Speaker 3:And then there is a tradition in Judaism where, a year from the loss, you actually reveal the headstone, and what I love about that custom in particular is it's just a reminder that grief doesn't go away. You know, so often we see in our culture in general, broadly speaking, people are very, they're very, very early and they quickly retreat, yeah. And so to have this memorial a year after a loss reinforces the importance of checking in. It reinforces the importance of recognizing grief, even if you can't still see it. Just because someone's tears aren't still there, it doesn't mean that they aren't still feeling immense grief.
Speaker 3:And that grief, as you know, can look so different and we often hide our grief. Right, we have over-functioners and we have under-functioners. The under-functioners are the ones that we say, oh, they're having a hard time, I should check in. But most of the grievers I know are over-functioners. They're looking to fill their time, their energies, towards anything else, and so it appears that they are quote fine, and, by the way, they could be, but maybe they're not.
Speaker 3:And so you know, there's just these really beautiful traditions that I think help us better understand grief, help us come together as a community in grief. And the other thing I'll say, and this relates back to Support Now, specifically, in some ways, when we built this product, I think that we didn't really even realize it at the time, but we were taking from our own experiences with cousins when they were going through very difficult seasons and making sure that we had space for people to show up in a way that felt right for them, right, and so again, really, I think support now is a manifestation of our own experiences. It's just from kind of the supporter lens versus the griever lens, right?
Speaker 1:Thank you so much for sharing that and you took it exactly where I was hoping to, because I hope that anybody I hope when you're listening to this, I hope when you're listening to this, you take a moment to realize how truly special it is to get a chance to know the hearts of the actual people who are living their lives, who are behind this platform. That was made for us, that was made to help us, support us. You know, surround us if you will, and I think one of the biggest connections I see between that beautiful, you know tradition or you know the way that the Jewish faith honors even just those first seven days. I'm sitting here and I was immediately thinking back to the first seven days after the loss of my dad, my grandfather, my grandmother all within one year, but then also the loss of the future I was dreaming of for my daughter when I learned that her life was going to be very, very different, that my journey as a mother was going to be very, very different. Those were immense losses and I feel like what support now provides is an easy, accessible way to help share that grief, because we are a nation that is truly so uncomfortable with grief and uncomfortable with the discomfort and pain of others. That's right many a time.
Speaker 1:But after my dad's stroke and I was killing myself to be everything to him and still be a mom and still be a wife and work full time, and I'll never forget the night that I just, I would say I erupted, but I think I shattered and I said you never ask me how I'm doing.
Speaker 1:Ask me how I'm doing, how I'm feeling. Do you even see that I am dying in front of you while still walking and breathing and moving? And you know I definitely it was. It was a shock to him, which also confused me more. But what he said was I don't ask you about it because I know it makes you sad and I'm afraid to make you more sad and I think so many of us unintentionally harbor that assumption. That's right. What you have done with support now that can help us overcome those mental roadblocks that we have when it comes to participating actively in our loved ones' grief, in their loss, in their struggles. That helps us find our place in their support circle. And I don't think we could end this conversation without also talking about when it comes to talking about finding your place in the support circle and finding what type of support is right for you to offer that is needed.
Speaker 1:You have a really incredible tool that I hope takes off like wildfire, because I think it. You know there's all these personality tests out there, folks right. All those tests and quizzes that you know that you waste time on on social media no offense to find out if you are a cat with, you know, running the Kentucky Derby, what would your name be Like, all these crazy things that we take tests to learn about ourselves, things that we take to us to learn about ourselves. But, Jordan and your team, you have developed a tool that has the power to really influence the way that we see ourselves within our community. So, Jordan, can you talk to us about that? Sure?
Speaker 3:So, um, I got a really crazy call in October of 24. So recently and it was from Ted, and everybody that's. That's Ted talks Ted talks and I I joke with you but I literally thought I was getting punked. I thought it was a prank. And then I realized it wasn't a prank, but I really didn't want to do it.
Speaker 3:The person who had contacted me had found out about Support Now. They had seen, actually, a recent pitch and read about us in the Atlanta newspaper. They had just written a really beautiful piece and she told me I think there is a talk here and I said I don't know about that, but long story short or shorter, it led me down this path of what would be a talk I could give that they talk about with TED Talks, like giving the talk of your life, what is the talk of my life?
Speaker 3:No pressure, no pressure. And one thing that comes up a lot in conversations I have with families and with partners is this idea of a support language, this idea that support doesn't have to be money, it doesn't have to be meals or a casserole. Right, you know, again, exactly the cash or casseroles. I have learned so much throughout the last couple of years that some people's support language is gardening. Some people's support language is gardening. Some people's support language is, again, taking care of a dog or, you know, just being extra tidying up around your house. Right, it's something that's like innately inside of you, that makes you feel good, but, you also, know, provides relief to the person that you love. And so I began to work backwards of, like you know, we talk about these support languages, but could we zoom out for a bit to try to help people understand what their support language actually is? And I don't mean the physical like act, but really like what triggers them, what's the way that they like to interact with families? Because, like you mentioned when you were talking about your husband, not everyone knows how to spring to action right away, and that's okay. And so we ended up developing eight different support language, eight different archetypes, and then created a personality quiz that helps supporters, helps people everywhere, figure out what their support language is. So it's things like an organizer or a harmonizer, a collaborator, a listener there's a few others and what it does is it provides a framework to allow yourself to understand A Like.
Speaker 3:I've talked to so many supporters and I'm like, yeah, you know, I just don't know. I'm, I just don't. I'm not the proactive supporter type. I kind of want to wait for clear direction. That's okay, that's okay. But you should know what your support language is so you know how to interact with that family you love and you also know how to work with the other people within that supporter circle to figure out your place in loving and supporting and honoring that family.
Speaker 3:And so you can go to supportlanguagescom. It's a two-minute quiz. It will tell you your support language, it will give you an example of what that means. It will also prompt you into certain behaviors or ideas and it will also tell you, like, kind of, some caution, beware, you know, this might mean that you will do X, y, z, or beware, this might mean you need to be mindful of not being too aggressive or too assertive. Right, there's all these different tips that we want to give you and of course, we've tried to make it fun because, to your point, ashlyn, people like silly. So we also give you a character from a movie or a TV show that perhaps kind of helps you illustrate what that might look like, and the hope is that we can.
Speaker 3:You know the Enneagram and the DISC profile and all these love languages, like we all have heard of these. Right, what if we could take one of these quizzes and use this information to actually help others? That's what's so cool about support languages, and the TED talk will be live, I'm hoping, in the next week or two, and it's an 11-minute talk that explains what support languages are, how they work, and then it also provides stories and anecdotes of what this can look like in real life, and my hope is that it inspires people to not be so afraid of doing the wrong thing, but instead to lean into the thing that is already inside of them and to accept that and to relish that and then to share that with others, because that's how we get back to the village we once knew Absolutely.
Speaker 1:Is she?
Speaker 3:back. No, we're good, we're good.
Speaker 1:Okay, jordan, go ahead. Thank you so much for leaning into that. I want to encourage everybody who's listening we are sharing the link to that quiz and, of course, to support now in the show notes. I encourage you, even if you are somebody who is currently going through things, to take that quiz, because what I found when I took the quiz was, yes, it showed me how I am best suited to support and what my strengths are and my natural tendencies to to be a support system, but it also, honestly, I think it in a way, revealed to me what makes me feel supported. It helped me better understand why maybe sometimes, when people are doing something that is well-intended, it doesn't quite reach my heart. And it helped me understand that, just like love languages, right that it can allow me to be more appreciative and see the intention behind those actions, even if it's not something that I would innately believe is a way of showing support, and so I encourage you, one to take it yourself. But two, if you know somebody who is whether it's a college student or somebody who is struggling with their careers, identity crisis or even just so many people are struggling with feeling alone today, right, they don't know how to connect with people they feel alone in a community, isolated.
Speaker 1:Take this remarkable quiz that Jordan and her team have developed and use that as your guiding light to find ways to you know, engage in your community, find volunteer activities that allow you to do and to utilize those natural skills, and I promise you will find your people, those natural skills, and I promise you will find your people, you will find your community, and that in itself is another just wonderful gift and great byproduct of what you all are creating. So, jordan, will you end us with just one fun, sweet note I would love to hear from you. Can you share with us, whether it was a moment, a story, a testimonial that, when you experienced this or read this, that feeling of I'm doing exactly what I am meant to be doing, that feel good feeling of when you know you are right, where you're supposed to be?
Speaker 3:It's hard to find just one. I mean we're connecting with customers every day. I mean we care so intimately about the families that are using support. Now, I always say that I don't just want to build the best tool, I really care about the outcomes our families achieve. I think it's hard to answer just one because they're all so powerful in their own ways. And I will tell you, the thing that never gets old is when myself and the person I'm talking to are moved to tears.
Speaker 1:Yeah.
Speaker 3:You know, so often when I talk to families that are going through some of the hardest things imaginable and they're crying, not because it's hard, they're crying because they feel a little bit of relief that they didn't know they could have. And that never gets old. Because I know that we cannot erase pain, I know that we cannot erase pain, I know that we cannot erase medical debt, I know that I cannot make it easier for them to coordinate. You know a million people that are coming in asking the question right, like that takes years to develop kind of more of the just the recognition of oh, go to support now and they can handle it, the just the recognition of, oh, go to support now and they can handle it. And just knowing that we can provide a little bit of relief to families that so deserve it, ooh, that feels good.
Speaker 1:What a beautiful gift. At Parent Environment Network, we have a lot of experience and a lot of exposure to a lot of platforms that are in this space, but we are proud, we are grateful, first and foremost, to be able to now share support now as our recommended platform for families who are going through the unimaginable, because with support now, we know that you're in good hands and that you will receive the support and the strength in every way and every form that you need it. So, jordan, thank you so much for joining us today and for all of your work. Thank you.
Speaker 2:You are capable, you are equipped and you are not alone. Together, we can do hard things for our children. If this episode connected with you and you want to hear more, be sure to hit the subscribe button. We would also love to learn about your personal journey and how we can support you and, last but not least, if you know of someone who could benefit from this podcast, please share someone who could benefit from this podcast, please share.
