Trust, advice and reliability are at the core of strong client relationships. The mark of a great office design project is when a client comes back to work with you again. 
 
Sarah Edwards is a Project Director at Oktra and is responsible for overseeing the smooth running of a project from start to finish. In this episode, Sarah talks us through the process of building briefs with clients as well as how to give the right advice without over complicating decisions. There is a huge amount of time invested into office design projects upfront and the success of a project can be determined by the quality of the relationship that is built. 

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