In this special Customer Spotlight episode of Party Center Speaks, we chat with Christina Dass, Marketing Manager of Route 7 Karting & Entertainment — a one-of-a-kind family entertainment destination known for its high-speed karting, axe throwing, laser tag, parties, and more!

✨ Christina takes us behind the scenes of what it’s like marketing such a dynamic venue. From planning major promotions like Father’s Day and Back-to-School Bash, to running campaigns for kids, teens, and adults, she shares how Route 7 reaches a wide audience while keeping their brand consistent and exciting.

🎉 Discover how Route 7 uses Party Center Software to streamline party bookings, simplify marketing, and create unforgettable guest experiences that keep families coming back again and again.

🎧 Whether you’re looking for fresh marketing strategies, party booking tips, or inspiration from a fast-growing FEC, this episode is packed with insights you won’t want to miss!

🎤 Hosted by Danielle Hardin, Director of Customer Success at Party Center Software.

👉 Learn more about Party Center Software: https://www.partycentersoftware.com

📩 Want to be featured or share feedback? Email us: marketing@partycentersoftware.com

#FamilyEntertainment #CustomerSpotlight #Route7Entertainment #PartyCenterSpeaks #Bowling #LaserTag #GoKarting #BirthdayParties #FECMarketing #PCSFamily

 In this special Customer Spotlight episode of Party Center Speaks, we chat with Troy Craig, General Manager of Adrenaline Fishers and Power Up Action Park — two thriving family entertainment centers bringing nonstop fun to their communities!

🎉 With years of leadership experience, Troy shares what it’s like managing two venues, how he and his team deliver unforgettable birthday parties, and the strategies they use to motivate staff and create a culture of high energy and consistency across locations.

✨ From ninja courses and trampolines to golf simulators and climbing walls, discover how Troy balances operations, builds attraction lineups that keep guests coming back, and leverages Party Center Software tools to grow smarter and faster.

🎙 Hosted by Sarah Roberts, Customer Success Manager at Party Center Software.

🔗 Learn more about Party Center Software: https://www.partycentersoftware.com

👉 Subscribe for episodes on FEC marketing, operations, and leadership tips!

📧 Got feedback or want to be featured? Email us: marketing@partycentersoftware.com

In this special Customer Spotlight episode of Party Center Speaks, we chat with Ryan Vande Vooren, a true pioneer in the family entertainment industry and operator of GlowZone 360, with locations in Mississauga and Brampton, Ontario.

🎉 With over 20 years in the business, Ryan shares how he’s built guest loyalty, stayed ahead with must-try attractions like laser tag, arcade, and mini golf, and maintained a high-performing team culture across both locations.

✨ From IAAPA stories to arcade faves, and his role on the PCS Advisory Team, this episode is packed with insight for FEC operators looking to grow, evolve, and create unforgettable guest experiences.

🎙 Hosted by Danielle Hardin, Director of Customer Success, and Sarah Roberts, Customer Success Manager at Party Center Software.

🔗 Learn more about Party Center Software: https://www.partycentersoftware.com

👉 Subscribe for episodes on FEC marketing, operations, and leadership tips!

📬 Got feedback or want to be featured? Email us at: marketing@partycentersoftware.com

Running a Smooth Indoor Playground with PCS – Featuring Emma McNeil from PlayPalz! 🛝🎉 

Welcome back to Party Center Speaks, the podcast for family entertainment centers and event venues looking to level up their marketing, operations, and overall growth! 🚀🎯

In this episode, we’re taking a behind-the-scenes look at indoor playground operations with Emma McNeil, founder of PlayPalz in Chattanooga, TN. 📍PlayPalz is a thoughtfully designed indoor play café built for kids ages 0–8 and their caregivers. With a mission to create stress-free, enriching experiences for families, Emma has built a space that truly stands out. ✨

Join Nydia Milton, our Client Relationship & Marketing Coordinator 🎙️, as she chats with Emma about what a typical day looks like at PlayPalz, how to design a play space that works for both kids and adults 🧸☕, and what it takes to successfully manage staff and programming in a busy indoor facility. 💼📅

Emma also shares how Party Center Software has helped her streamline operations—especially when it comes to online booking, managing parties, and staying organized behind the scenes. 💻🎂📲 Whether you're already running a facility or just starting out, this episode is packed with valuable tips and takeaways. 📝💡

👉 Learn more about PCS:
 https://www.partycentersoftware.com

🔔 Don’t forget to like, subscribe, and hit the bell for more weekly episodes! New episodes drop every Thursday! 📅🎧

Follow us on social:
 Instagram | Facebook | LinkedIn | Pinterest: @partycentersoftware
 X (Twitter): @partycentersoft

🎙️ Who Represents You? Choosing The Right Mascot for Your FEC – Featuring Sheryl Bindelglass! 🎉

In this exciting episode, we’re joined by the incredible Sheryl Bindelglass of Sheryl Golf—FEC industry expert and marketing strategist—to dive into the often-overlooked powerhouse of branding: mascots!

🐾 From building brand recognition to creating unforgettable guest experiences, mascots can do more than just entertain. Sheryl shares why every Family Entertainment Center should consider developing a strong mascot character, how mascots can represent your core values, and the creative ways they can be used in marketing, social media, live events, and more.

💡 Topics covered:

• Why mascots matter in your FEC
• How a mascot can become the face of your brand
• Real-life success stories
• Mindful boundaries for your mascots, guests, and FEC
• Tips for integrating your mascot into your guest experience

Don’t miss this fun and informative episode that might just change the way you think about your FEC’s brand!

👉 Visit Party Center Speaks for more episodes on marketing, branding, and growing your FEC!

#FECMarketing #MascotBranding #FamilyEntertainment #GuestExperience #SherylBindleglass #FECpodcast #PartyCenterSoftware

What does it take to run a large-scale Family Entertainment Center (FEC) in a smaller market? In this episode, we sit down with the team from Atomic City in Paducah, Kentucky—an FEC powerhouse bringing big-city fun to a town of just over 25,000 people.

We discuss the challenges and rewards of launching and operating a major entertainment venue in a smaller city, including:

✅ Community-first strategies
 ✅ Local staffing and retention tips
 ✅ Marketing to a regional audience
 ✅ Overcoming limited competition
 ✅ Becoming a true community hub

Whether you're in a small town or a large market, the lessons shared in this episode will help you think bigger and serve smarter.

🔗 Visit Atomic City: https://www.atomicpaducah.com
🎧 Subscribe for more tips, stories, and strategies from real FEC operators!

#FEC #FamilyEntertainmentCenter #SmallBusiness #EntertainmentBusiness #AtomicCity

Customer Spotlight: Pizza Ranch – Funzone Arcade in Rapid City, SD | Party Center Speaks Podcast

In this special Customer Spotlight episode of Party Center Speaks, we sit down with Steve Cronin, long-time operator of multiple Pizza Ranch locations and a true community-builder in the family entertainment world.

🎮 From his journey into the FEC industry to arcade favorites and the secret to great guest experiences, Steve shares insights, laughs, and maybe even his controversial pizza topping opinions 🍍😉

🎙 Hosted by Nydia Milton, Client Relationship & Marketing Coordinator at Party Center Software.

🔗 Learn more about Party Center Software: https://www.partycentersoftware.com

👉 Don’t forget to subscribe for weekly episodes on FEC marketing, operations, and success tips!

📧 Feedback or topic ideas? Email us at marketing@partycentersoftware.com
 📆 New episodes every Thursday!

Follow us on social media:
Facebook | Instagram | Pinterest | LinkedIn → @partycentersoftware
X (Twitter) → @partycentersoft

#FEC #PizzaRanch #FunZoneArcade #PartyCenterSpeaks #ArcadeLife #FamilyEntertainment #SmallBusinessSuccess #PartyCenterSoftware

The Power of Digital Advertising for FECs | Party Center Speaks Podcast

Are you running Facebook or Google Ads—or just thinking about it—and wondering if you're doing it right?

In this episode of Party Center Speaks, host Nydia Milton sits down with Morgan Ball, Digital Marketing & PPC Specialist at Party Center Software, to talk all things digital advertising for Family Entertainment Centers (FECs)!

Whether you're looking to drive more party bookings, promote summer camps, or boost overall visibility online, this episode covers: ✅ What digital advertising really is
 ✅ Why it’s crucial for FECs
 ✅ The best ad types to run (and when)
 ✅ What makes a campaign successful
 ✅ Real wins from real clients
 ✅ What to expect if you partner with PCS for digital ads!

👉 Don't miss this episode packed with practical tips, insights, and ideas to help you grow your business online.

🔗 Learn more: https://www.partycentersoftware.com
📧 Contact us: marketing@partycentersoftware.com
📱 Follow us:
Instagram, Facebook, LinkedIn, Pinterest: @partycentersoftware
X (Twitter): @partycentersoft

🎙 New episodes drop every Thursday—subscribe so you never miss one!

🎉 Practical Strategies for Small Business Growth & Sustainability 🚀
Welcome back to Party Center Speaks, the podcast for family entertainment center (FEC) and event venue professionals who are ready to grow, scale, and THRIVE! 🛝✨

In this episode, host Nydia Milton sits down with Andy Seeley, CEO & Co-Founder of Creatively Disruptive, to explore real-world, practical strategies that small businesses can use to build long-term success. 🎯📈

Whether you’re looking to increase bookings, improve operations, or bounce back from a slow season, this episode is packed with golden nuggets of wisdom 💡 — from how to create a solid growth plan 🗺️, set clear goals 🎯, build an amazing team 🤝, and master the art of time management ⏳ as a business owner.

💬 Key Takeaways:
✅ Create a plan
✅ Define your goals clearly
✅ Build and lean on a strong team
✅ Manage your time wisely
✅ Engage with your community

🔥 Don’t miss these actionable insights that can help transform your FEC or event business from stuck… to scaling!

🔗 Learn more at: partycentersoftware.com
📧 Have questions or ideas for future episodes? Email us at marketing@partycentersoftware.com

🔔 New episodes every Thursday!
💻 Follow us @partycentersoftware on all major social platforms

#SmallBusiness #SmallBusinessGrowth #PartyCenterSoftware #PartyCenterSpeaks #FamilyEntertainment #CreativelyDisruptive #TimeManagement #BusinessStrategy #GrowYourBusiness

🎉 Boost Your Bottom Line with Add-ons and Upselling | Party Center Speaks Podcast

Looking to increase revenue without adding major operational strain? In this episode of Party Center Speaks, we’re diving into the world of party add-ons and upselling—the secret to maximizing birthday party profits while delighting guests.

Host Nydia Milton is joined by Bekah Elliot, General Manager at Kidzone in Powell, Tennessee. Bekah shares her favorite upselling strategies, the most popular party add-ons at her facility, and tips for FEC owners looking to improve guest experience and generate more income per event.

🎈 Learn how to: ✔️ Create high-value add-ons guests actually want
 ✔️ Train your team to upsell with confidence
 ✔️ Build packages that boost ROI and guest satisfaction
 ✔️ Avoid common pitfalls when adding extras to parties

Whether you're just starting out or looking to level up your party offerings, this episode is packed with actionable advice for FEC owners and operators.

🔔 New episodes every Thursday! Don’t forget to like, subscribe, and hit the bell so you never miss an episode.

👉 Learn more about Party Center Software:
 https://www.partycentersoftware.com

📧 Have feedback or a topic idea? Email us:
 marketing@partycentersoftware.com

📱 Follow us on social:
 Instagram, Facebook, Pinterest, LinkedIn – @partycentersoftware
 X (Twitter) – @partycentersoft

#PartyCenterSpeaks #FECMarketing #FamilyEntertainmentCenters #BirthdayPartyBusiness #UpsellingTips #AddOnsThatSell #KidzonePowell #PartyCenterSoftware

Running a Smooth Indoor Playground with PCS – Featuring Emma McNeil from PlayPalz!

Welcome back to Party Center Speaks, the podcast for family entertainment centers and event venues looking to level up their marketing, operations, and overall growth!

In this episode, we’re diving behind the scenes with Emma McNeil, founder of PlayPalz, a popular indoor play café for kids 0–8 in Chattanooga, TN! 🎉

Join Nydia Milton, our Client Relationship & Marketing Coordinator, as she and Emma chat about:

✅ What a day in the life looks like at PlayPalz
 ✅ How to design a play space that works for kids and parents
✅ Tips for managing staff and programming
✅ How Party Center Software helps streamline operations & bookings

If you run an indoor playground or are thinking about opening one, this episode is packed with actionable insights you won’t want to miss!

👉 Learn more about PCS:
 https://www.partycentersoftware.com

🔔 Don’t forget to like, subscribe, and hit the bell for more weekly episodes! New episodes drop every Thursday!

Follow us on social:
 Instagram | Facebook | LinkedIn | Pinterest: @partycentersoftware
 X (Twitter): @partycentersoft

Introducing Morgan Ball – PCS’s New Digital Marketing & PPC Specialist!

Welcome back to Party Center Speaks, the podcast for family entertainment centers and event venues looking to level up their marketing, operations, and overall growth!

In this episode, we're thrilled to introduce you to Morgan Ball, our new Digital Marketing & PPC Specialist at Party Center Software! 🎉

Join Nydia Milton, our Client Relationship & Marketing Coordinator, as she chats with Morgan about:

• Her background and passion for marketing
• What excites her about digital advertising
• Her role in helping YOU drive more traffic and increase party bookings
• How to make the most of your advertising budget

Whether you're brand new to paid ads or looking to improve your current strategy, Morgan is here to help!

👉 Learn more about PCS Digital Advertising:
 https://www.partycentersoftware.com/pcs-digital-advertising

🔔 Don’t forget to like, subscribe, and hit the bell for more weekly episodes! New episodes drop every Thursday!

Follow us on social:

• Instagram | Facebook | LinkedIn | Pinterest: @partycentersoftware
• X (Twitter): @partycentersoft

In this episode of Party Center Speaks, we're replaying our webinar, Master Your 2025 Marketing Strategy: A Winning Plan for FECs, for you! We took a deep dive into one of the most important topics for Family Entertainment Centers in 2025: content marketing strategy.

🎤 Host Nydia Milton wass joined by Erik Weasenforth from Funworks Media to talk about how FEC owners and operators can build a winning plan to drive traffic, boost engagement, and grow revenue through smart, creative marketing.

We covered: 
📌 What makes content marketing actually effective in the FEC space
📌 How branding builds trust (and where most centers fall short)
📌 SEO and blogging tips to dominate local search
📌 Social media do’s and don’ts for 2025
📌 Budgeting for PPC and paid ads that convert
📌 Why your website might be hurting—or helping—your bottom line
📌 Tips for planning ahead with a killer content calendar

Whether you’re running a trampoline park, skating rink, indoor playground, or arcade, this episode will help you build a clear marketing strategy that aligns with your business goals and keeps guests coming back.

🎧 Listen now and get inspired to make 2025 your best marketing year yet!

✨ Brought to you by Party Center Software – tools and services to grow your FEC.

📍 Follow, rate, and review Party Center Speaks wherever you get your podcasts!

#PartyCenterSpeaks #FECMarketing #FunworksMedia #PartyCenterSoftware #MarketingStrategy #FECGrowth #ContentMarketing #PCSPodcast #familyentertainmentcenter

How do you design a Family Entertainment Center that truly appeals to everyone—from toddlers to teens to adults? In this episode, we explore how Atomic City in Paducah, KY has built a powerhouse FEC with 10 attractions under one roof, each carefully chosen to reach a broad and diverse audience.

We dive into:

🎳 Building a balanced mix of attractions
 🧠 Appealing to all age groups, not just kids
 🥽 The impact of VR, escape rooms, and tech-based attractions
 🍔 Using food & beverage to enhance the experience
 🎉 Creating repeat visits and shared family fun

If you’re planning your attraction lineup or looking to refresh your offerings, this episode is packed with insight from an FEC doing it right.

🔗 Check out Atomic City's attractions: https://www.atomicpaducah.com/attractions
🎧 Like, subscribe, and stay tuned for more FEC success stories!

#FECAttractions #FamilyEntertainment #AllAgesFun #AtomicCity #FECMarketing

🎉 How to Host Great Events with Frank Price from Birthday University 🎈

Want to take your birthday parties and group events to the next level? 🔝 In this episode of Party Center Speaks, host Nydia Milton sits down with Frank Price, the mastermind behind Birthday University, to discuss how FECs can create unforgettable and profitable events!

🔹 Learn what makes a great event stand out
🔹 Discover the latest trends in group events and commercial parties
🔹 Find out how to improve party flow, pricing strategies, and marketing

Birthday University has been transforming the event industry for over 25 years, helping venues increase revenue, improve guest experiences, and master party operations. Plus, Frank shares details on upcoming in-person and virtual BU events so you can join in on the learning!

🎧 Tune in now to level up your event-hosting game!

📅 2025 Birthday University Events:
🟢 Feb 4-5 – Orlando, FL
🟢 Apr 2-3 – Chicago, IL
🟢 June 18-19 – Raleigh, NC
🟢 Aug (Virtual) – Weekly sessions

🌐 Learn more at BirthdayUniversity.com

📩 Have feedback or topics you'd love to hear about? Email us at marketing@partycentersoftware.com

🔔 Subscribe for more episodes – new ones drop every other Thursday, and starting in April, we’re going weekly!

🌐 Learn more at partycentersoftware.com
📲 Follow us: @partycentersoftware (Facebook, Instagram, Pinterest, LinkedIn) | @partycentersoft (X)

🤖 AI for FECs?! | How To Use AI In Your Content Marketing 💡

AI is everywhere! But how can it actually help family entertainment centers and event venues grow their businesses? 🤔 In this episode of Party Center Speaks, host Nydia Milton sits down with Erik Weasenforth, Founder of Funworks Media, to explore how AI-powered tools can enhance content marketing strategies.

🔹 Discover how AI can help streamline content creation
🔹 Learn about the best AI tools for marketing your FEC
🔹 Understand how to maintain authenticity while using AI

If you’re looking for ways to boost your social media, improve engagement, and attract more guests, this episode is for you! 🎯

🎧 Listen now and start leveraging AI to take your marketing to the next level!

📩 Have feedback or topics you'd love to hear about? Email us at marketing@partycentersoftware.com

🔔 Subscribe for more episodes – new ones drop every other Thursday, and starting in April, we’re going weekly!

🌐 Learn more at partycentersoftware.com
📲 Follow us: @partycentersoftware (Facebook, Instagram, Pinterest, LinkedIn) | @partycentersoft (X)

Are you looking to maximize revenue at your play cafe, kid’s play center, or soft play center? Our webinar, "From Playtime to Profit: Boost Your Play Center’s Success," shares proven strategies to help you grow your business.

Featuring special guests from Peachy Playtown, a highly successful play center, this session dives into actionable tips and innovative ideas that can transform your play facility into a thriving business. Whether you’re struggling to increase revenue or just want to take your soft play center to the next level, this webinar is packed with valuable insights tailored just for you!

In this episode, I, Nydia Milton, sit down with Jon Radcliff, VP of Product and Customer Experience at Party Center Software. He’s joining me to share some exciting updates and give all of our listeners an exclusive look at what Party Center Software has coming up. Listen as we discuss a few updates and releases that Party Center Software has as we hope you’ll say yes to PCS!

In this episode, we are re-introducing our podcast. Party Center Software's President, Rebecca Twomey, joins us today to give a few tips to FECs and discuss what we have coming this time around!

This episode is the audio version of our blog, Keys to Cleanliness at Your Family Entertainment Center Check out our blog here: https://www.partycentersoftware.com/blog/eco-friendly-entertainment-sustainable-practices-for-fecs-in-2024

 Today, we will be interviewing Shane Zimmerman, VP of Sales at Delta Strike.

This episode is the audio version of our blog, Keys to Cleanliness at Your Family Entertainment Center Check out our blog here: https://www.partycentersoftware.com/blog/keys-to-cleanliness-at-your-fec

This episode is the audio version of our blog, New Year, New Tech: Innovations Shaping FECs in 2024. Check out our blog here: https://www.partycentersoftware.com/blog/new-year-new-tech-innovations-shaping-fecs-in-2024

 Today, we will be interviewing Erik Weasenforth, founder of Funworks Media.

This episode is the audio version of our eBook, Monthly Events Calendar. Click here to download the full eBook! https://www.partycentersoftware.com/monthly-events-calendar-ebook