
The Property Now Podcast
Welcome to The Property Now Podcast by Buyfair Property Group, your go-to resource for all things related to investing in property.
We provide insights, advice, and expert opinions on the current market and the best strategies for becoming a successful property investor. To visit our website, go to www.buyfairproperty.com.au
Our host, Matt Ellul is an experienced real estate expert with 15+ years of time in the industry. His mission is to help every day people navigate the complex world of buying and selling property, from understanding market trends to finding the right financing options.
Tune in each week for the latest news and tips on property investment and start growing your portfolio today.
You can learn more about Matt and BuyFair Property Group at www.buyfairproperty.com.au
The Property Now Podcast
Episode 2: George Papadopoullos - Insights from an Industry Expert
Today we have the pleasure of welcoming our special guest, George Papadopoullos (Director of Sales and Marketing at Latitude Real Estate). George comes with a wealth of experience and is all about doing the right thing by clients and practicing what he preaches.
In this episode we ask George to explain the benefits of having a process in sales. He also gives us his insight in to what is happening in the land market currently as he manages 9 large land estates across Victoria.
We discuss Latitude real estates latest development in Mernda which consists of 54 townhouses and perfect for low cost investors and first home buyers.
We also discuss the best ways to approach investing in property and who you should/shouldn't listen too when it comes to taking formal advice for your future.
This is a great episode to listen too should you have an interest in learning from an industry expert who believes deeply in doing the right thing by his clients and community.
A clear path to wealth
Speaker 1 (00:01):
Welcome to the Property Now podcast, where we talk all things property, investment and new homes with your host Matt eol. Speaker 2 (00:09):
Yes, there's bad debt. Yes, there's good debt. The good debt is not bad. It will never send you broke. Ever rich people rely on debt to expand because without debt it's pretty hard to expand. It's almost impossible. Speaker 1 (00:20):
If you want to learn more about what's happening in the market and how to benefit from property investment, then go no further. We dig deep as to why our sector is a key to building financial security and safety for your family. Never before has it been more important to understand the playing field than now. Speaker 2 (00:39):
And I would say this, this is probably going to raise some eyebrows with some people, but your family home is not an asset. It is a liability. It's taking money out of your pocket from a cashflow position. Speaker 1 (00:49):
So let's get on with the show. Happy listening and we'll see you on the other side. Speaker 2 (00:53):
Alright, we are on. Welcome to the Property Now podcast. We've got the video going and I have a guest in George Papadopoulos. Speaker 3 (01:01):
Thank you for having me. Speaker 2 (01:02):
How are you mate? Speaker 3 (01:03):
Very well, yourself? Speaker 2 (01:04):
I'm very good. Very good. You're looking sharp as ever. Thank you. Try, I always got to compliment you on your fashion sense. You're a very good Speaker 3 (01:10):
Looking man. I'm getting dressed for a podcast. I was like, it's probably going to be film, so Speaker 2 (01:15):
No, very good mate. It's good to have you along. So we'll give a bit of an intro to George and why don't you tell us a bit about yourself mate, and your experience. Speaker 3 (01:22):
So originally I started in logistics. I got out of that and moved into finance. So I was an accredited finance planner, a mortgage broker. I wanted to get into property. So through a friend I left there and got into building construction. I spent around 12 months in that and then I moved into land. I've been with Latitude real estate almost eight years now. I started in sales and slowly progressed up and now I'm one of the directors and I manage all the sales and marketing for the business. We've got half a dozen projects around Victoria and it's everything from sales staff to project setup and management. Speaker 2 (01:55):
How did you go transitioning from logistics to sales and marketing? It's a bit of a shift. Speaker 3 (01:59):
No, it definitely is. I think I've always loved process, so operations is one of my passions and that's probably where I sort of thrived in logistics. I just think that the glove was the wrong size. So sales for me is very process driven and it is for our staff as well, luckily. So it's not as big of a switch up as you think. And I also really like people, so I sort of combine those two and it worked out pretty well to start with. Yeah, Speaker 2 (02:24):
That's awesome mate. I've just dropped my pen. It's all falling apart. Speaker 3 (02:28):
Just riveting. Intro Speaker 2 (02:30):
Are falling apart. No, no, that's good. I think it's interesting because I've been in sales for a long time as well and process is such an important part, but generally the good salespeople aren't as process driven. They are, but they're generally not as good as the admin side of things. So to have someone steering the ship with a process. Yeah, Speaker 3 (02:46):
I mean look, I would say that I was decent at sales. I definitely have met people that are a lot better than me, but I thrived in management because I really have an appreciation for process. Process for me is establishing boundaries, enforcing them whether they're upon yourself or other people, and slowly working out the inefficiencies and then you can sort of derive a very efficient process from that and say, well that hasn't worked. If we consistently do this, we will arrive at a positive outcome. And that's worked really, really well for us over the years. We've refined it, I've been learning, the staff have been learning. But yeah, I would say it's going pretty well for Speaker 2 (03:21):
Us. That's awesome mate. That's really cool. And financial planning, I've always been intrigued and love financial planning. Most financial planners is commonly known, are more share orientated than property, but how did you use your financial planning experience for property? Do you find that comes into play at all or Speaker 3 (03:38):
Probably not. I mean when I was in financial planning, we definitely weren't permitted. I dunno if it's changed now to really talk about property and the capacity for talking about property was also a grey area. So because I was a mortgage broker as well, we would physically have to take one hat off or mime it and put on another in front of a client. So as a mortgage broker you could sort of talk to property, you weren't making any recommendations. And then as a financial planner we were sort of dressing up insurances, making sure that our clients were in a sort of safe bubble. And then when it came to property recommendations, we always brought someone in and I think that's probably a decent play with the way the bifa runs. A financial planner may be separate that setting up the SMSF and stuff like that. And then you are really the expert with property, so you want to keep that arm's length between someone that's giving you financial advice and someone that's recommending property. So there's no bad collaboration. Speaker 2 (04:30):
Yeah, it's almost like having a little army behind you to steer the ship. Speaker 3 (04:34):
Definitely. And I think having multiple advisors is always safe than someone going, I can do it all for you and I'm going to remain completely unbiased and I'm not going to do the wrong thing. Multiple eyes are definitely a benefit. Speaker 2 (04:46):
No, that's good mate. I couldn't agree more. I think this is more based on investment, this podcast. So we really talk about setting up your structures correctly, having your insurances in play, making sure that you're actually taking advantage of everything that's available to you and these kind of things. Do you work with an accountant for that kind of stuff normally or who do you speak with when you're talking about properties? Speaker 3 (05:08):
Yeah, I mean for me personally, yeah. Yeah, I mean I've got sort of little pockets of people. My accountant is obviously the go-to source for anything. Accounting, being depreciation, tax, financial planner On the insurance side, I don't do my financial planning. I've been out of that for a while and I'm also no longer accredited for property. I sort of rely on myself. I hope to think I'm capable, but some days I have questions and I have my little team and that team came about through speaking with people and building up that trusted network. And I think that's something that you've been able to do quite well. I've met the people that you work with and obviously I work with you as well and I think they're are good professionals and bad professionals and it takes the worry out of it and I think that's really what people are looking for. I am too scared to go and do this by myself because I'm relying on what I've seen in the world and who I would pick. And if I go to this guy and I speak to him, he's built up that network. I feel a little safer. So yeah, Speaker 2 (06:07):
It's interesting. I've had Bob on, obviously he worked closely with Bob, he's got a wealth of experience and we had a bit of a laugh when he was on about people taking advice at the family barbecue or going out for drinks with friends and taking advice from people when they're drinking beers. And it still to this day blows me away how many people I talk to that say, ah, we're just not going to do this because so-and-so said that it's not a good idea. Speaker 3 (06:30):
It's really, really hard to call yourself stupid. And I've come to terms with the fact that I'm not that smart and I found life to be a lot easier by saying I'm going to get a basic understanding of this just so I can navigate through some advice. But I need a professional, I need someone that does this day in day out and the family barbecue is definitely not the place I get that. So I've made just like everybody else a dozen mistakes to get to that point where I'm like, it's just not going to work with me doing it myself. So yeah, definitely recommend getting professionals. Speaker 2 (07:01):
I think it's a good topic to talk about at the barbecue. I love talking about property, but whether or not it's probably important to filter, I mean I love sport. I know you like sports and stuff as well, but I always say that focus on one coach, have a coach that knows what they're doing. If you've got a personal trainer that's not in very good shape, it's maybe not the right personal trainer, but have people that are going to give you advice and take that and then the rest is maybe just for enjoyment. Speaker 3 (07:27):
I think one of the scarier bits of navigating through this is sometimes you can find yourself slowly wound in, and I think some of the groups might demand a lot in remuneration and they sort of do devise a bit of a web that you get caught in and I personally know people that didn't want to get out of that web. They said it's too complicated, I'm not smart enough. And really it's not a complicated process whether you are purchasing investments or getting your finances in order. You just need the right capable people that take care of those particular things, be it property tax, financial planning, et cetera. So yeah, I definitely empathise with people going, I'm just too worried about starting those relationships. But you also just need to use a bit of that now I think and go, okay, well from my perspective I think that this is a good setup. I've analysed the way that they operate and I don't think it's a web and I think that's one of the core things that Bayfair does well, it's transparency, so if I can give anyone advice for whoever's listening, it's just look for transparency. If it seems like something's being hidden and it probably is, Speaker 2 (08:31):
Yeah, I think you need to look at risk. That's probably a good point in regards to risk. If you're seeing people say that there's no risk and this is just the best opportunity in the world, we're always try and level our advice up with, well, okay, let's look at the other side of what could happen as well because things do go wrong with property. Speaker 3 (08:48):
Definitely. I mean nothing sounds, I think from the previous point I made, one of my friends, the advice he was given, I think they were charging and don't quote me on this, around $50,000 in commissions and look, there's transparency there. They said that that's what we're charging, but they covered it by saying your property's going to go up and so that covers the $50,000 that we're charging you in equity. I mean that's not even a grey area. That's like me issuing shares and saying that they're going to go up. You don't know nothing certain. The economy is finicky and you have pullback and push and look over a hundred year scale, definitely agree property goes up, but you can't rely on advice like that to cover what your expenses are. You need to count them as an expense and take that sort of on the chin instead of convincing yourself that it's free because time doesn't fix everything is probably, Speaker 2 (09:35):
Yeah, I couldn't agree more in saying that. I mean obviously that's why we look for areas that have got things that drive it. I mean we're looking for areas that are going to be as safe as possible, so for people listening, don't freak out, but we do need to look at the risk side of things and manage. Speaker 3 (09:48):
Yeah, definitely. I think equity is an upswing and there's definitely consistent growth, especially in good investments. I think my point was don't look at that growth, that growth that's going to cover an expense. It's part of that transparency. I mean what they were doing is convincing someone that the value add here, I mean you're at no loss. You're giving us 50 grand, you're going to get a 50 grand back. We're magic. That 50 grand should be equity growth. It shouldn't be something that you've pulled out in advance to get that level of simple advice. I would Speaker 2 (10:20):
Say in our masterclass as we talk about debt versus cashflow, and I think cashflow is something that people really need to focus on because the debt will never send you broke essentially. It's always the cashflow. If you can't support that asset, it's going to catch up to you in the end. Speaker 3 (10:35):
Definitely. And some of these companies do charge egregiously and that affects cashflow, it goes into debt and that debt should be really on the property and services. It shouldn't be on external services for really advice that doesn't need to be charged at that rate. Speaker 2 (10:51):
No, I agree. So I might just ask you with your financial planning history as helping people with their super and these kind of things, I mean, have you dealt with self-managed super funds and these kind of things much in the past or Speaker 3 (11:02):
Yeah, no, I didn't personally set up self-managed super funds, but I do have experience with colleagues that would sort of handle that. So yeah, it's a case by case basis, but a fantastic way of growing retirement wealth. I mean personally, I haven't set one up yet, but I am in the process of it and my thought process on that was my superannuations in shares. I saw a pretty big dip recently because of the economy and just from a risk assessment perspective, I would rather it in a property, it's all about your own personal risk analysis and would you have your savings in shares that a managed fund is throwing down on? And I mean I just saw what happened to FDX and I know there were a few, I think teacher pension funds in on that, so it's not always the safest bet for me. Speaker 2 (11:46):
Yeah, it's really sad for people that, I dunno too much about it. I do know people that have been affected. I think it was it crypto? Is that f? Is that F, yeah, people's wallets being locked and not being able to access. Speaker 3 (11:56):
Yeah, nobody worry though because I believe that the founder bought his parents 127 million property. Speaker 2 (12:02):
Okay, yeah, I did see that as well. Speaker 3 (12:04):
It's gone. Okay. Speaker 2 (12:05):
Yeah. Yeah. Well that's a shame. I mean the thing with self-managed superfund that I think people probably don't realise as the big town city Bell goes off in the background sounds like a vampire movie, dawn to dusk or something. There's some really big advantages that we're actually going to do a full podcast episode on self-managed superfund because I think it's something that people probably need to be more aware of whether or not for them that's totally fine, but it's definitely another way that we can, I Speaker 3 (12:31):
Think the advice is important thing there. I mean once you really sit down with a financial planner and understand how self-managed super fund works, it makes a lot of sense and you sort of realise that there's always going to be risk within investment, but it's from my perspective, quite a low risk given the LVR requirements. So you don't carry realistically a lot of debt. What you want is your rental to cover majority of expenses if not all. And you've got basically something that you set and forget. And I mean if you look at property performance over the last 50 years, it sort of makes sense. I mean I've married up what my super would've been if I had debt and a property via the managed funds that I'm in. And I would say that I was definitely going to be very, very ahead with the property. So that's where my mind is and why I'm taking that step to go to self-managed super. Speaker 2 (13:18):
Yeah, awesome. And one big thing, which is a huge thing and we try and avoid it as much as we can is tax and no capital gains tax on selling a property through your super fund if you ever need to sell it is a pretty big advantage. Speaker 3 (13:31):
Yeah, definitely. I mean there's rules around that too, but you're absolutely right. There's a tonne of advantages. Essentially the government wants to make sure that you're not pinching from their pension. So don't be a pension pincher and get your shit in order because you dunno if it's going to be around and you can definitely act now. And I'm 33 and I dunno what my life's going to pan out, but it's taken me a little while to get this stuff in order. It's a big hill to climb ball once you start. It doesn't seem so hard. Speaker 2 (13:57):
No, awesome mate, I love that. Why don't we talk about a development that you guys have released when I say you guys latitude real estate. So you're obviously in charge of sales and marketing and you've got a development that's come out in Murda recently just launched. Speaker 3 (14:09):
Yeah, river runs. So it only launched a couple of weeks ago. It's 54 townhouses and it's in basically the heart of Murda. So it's a hundred metres away from train station. It's a fantastic project, right on Plenty River. We've got a sales office set up and you can go in touch and feel everything that goes into the town housing. So we've partnered with two builders, Glenville, their eco town homes department and Nostra Homes. I think the developer was pretty well, I think they had it front of mind that they want to choose very reputable builders, high quality builds and create a high quality development. So a great project. I guess it would be worthwhile explaining how the projects work. It's got a component of single part contracts and a component of split. Speaker 2 (14:49):
So what does that mean for people that not understand what you're talking about? Speaker 3 (14:52):
Yeah, definitely. So essentially a single part contract is you're agreeing to purchase the land and the build all in one contract and you don't start paying until the property is complete. So it's an off the plan purchase, you put 10% down now and those costs associated with funding the build are carried by someone else. Typically it's a more expensive contract because someone is carrying those costs and those costs can vary between 30 and $50,000, but it's a lot less risky because handover is not occurring until the property settles and you can basically turn the key and open the door. Definitely good for a supplement super fund and I highly recommend those. The tax benefits are the same. They're fantastic. If you go for a split, you're initially settling on the land once it's finished. So all your civil construction takes place, it goes to practical completion and then it goes to the title's office and then it's subdivided in your name and then the builder's engaged and obviously Speaker 2 (15:44):
There's payments during Speaker 3 (15:45):
Definitely you've got five, six different progress payments. You'll pay your first x percent at slab and then your frame will go up and you are basically funding the build to the builder in little parts. And that's how the bank wants it because it carries less risk. The bank wants to come see, hey, you've actually put down a slab release the funds go to the next stage. There's obviously, as I said, a cost associated with that. You're carrying the bill for six to nine months depending on the type of home. And then you're paying all the way through. So your loan will continually draw down. If it's a purchase of $600,000 across two contracts, you might settle the first 300 on the land and then progressively it'll build up to the full 600 until the property is complete. So there are pros and cons with both approaches.
(16:26)
You're only paying stamp on the land with a new build. So both approaches have great financial benefits, but it depends on the strategy and single part contracts carry less risk. Obviously you're not taking something over until the builder actually finishes and that way they can't do anything like walk away. But split contracts come in cheaper. And to be honest, it's something that I prefer just because if I trust the builder, I know the developer, it's a saving on my end. The only reason why I'll take up a single part is if I'm going self-manage super. So it is a requirement that it's got to be a single part contract. And to be honest, whenever there's a self-managed super fund calculation, if it's a split contract, you could go single part by getting someone to fund the in between on the build and adding that expense. So there's always a way to get an off the plan property into your super. It's just takes a bit of elbow grease. Speaker 2 (17:16):
Yeah, there's many ways to skin a cat. Speaker 3 (17:18):
Yeah, exactly. Yeah. Speaker 2 (17:19):
Cool, cool. And so what sort of price points are we looking at for me? What's the starting price points for these? Speaker 3 (17:24):
Yeah, absolutely. You're looking from low fives all the way up to your early eight and the properties range from two bedroom all the way to five. So we've Speaker 2 (17:32):
Got five bedrooms. Speaker 3 (17:33):
Yeah, yeah. We've got a single story built by Nostra that is a four bedroom plus study or you can convert the study to a fifth bedroom, really, really beautiful houses and the two bed, that's a townhouse. But look, the way that they sort of design town housing now, they're very, very efficient. They don't go on much land typically this is an investment product, but we do have some first home buyers that have committed very, very low maintenance on the front and backyard and really, really great rental. So I think we chalked up the rental yield against what the property's worth and you're getting very, very good rates. And that's across Melbourne at the moment. But starting an investment portfolio, I know debt's not cheap, but rent's not cheap either. So it's sort of balancing out and to be honest, having a slight shortfalls of tax deduction. So it's not that bad. Speaker 2 (18:17):
Yeah, it's interesting with townhouses, it is generally, my advice around townhouses is that if you want to take a bit more of a safer path from a cashflow standpoint, then townhouses will generally stack up. I mean I'm generalising, but generally they'll stack up a little bit better because your outlays less and your rental returns generally sitting a little bit higher from a yield. Speaker 3 (18:35):
Just like anything. I mean that's why people sort of go to you. You've got to weigh up a multitude of factors when you're choosing an investment property. What's the competition? Who am I renting to? What amenities are there? What amenities are coming? If I buy ahead of the amenities, am I going to get uplift later on because now those amenities are in so my property's worth more. There's heaps and heaps that you have to consider and it does seem overwhelming, but it's really once you lay it out on the table, quite simple. Speaker 2 (19:02):
And you mentioned about obviously trusting the builder. I mean one thing that I come across quite a bit at the moment is people being concerned about builder stability, whether or not they're solvent, whether they're going to be able to deliver the product. I'm not sure whether you're involved in the process of choosing the builder with your developer, but I mean is there anything that you could say you guys did in particular to make sure that the builder was sound or Speaker 3 (19:25):
Yeah, definitely. I mean we are involved, we've worked with quite a few builders over the years and one of the main drivers is how long have they been in business, who's driving that business? And I think the builders are quite transparent in conversations about how everything's going. I mean, if you're in trouble, you're not exactly going to shout it from the rooftops, but nobody wants to really go out of business. So when you've been dealing with people for a while, you see price increases and that sucks, but it's a healthy thing. It means that they're looking ahead and they're sitting there and saying, we want to continue our business and this is how we remain profitable. And through dozens of conversations throughout the industry, I mean we've spoken with from the big guys right down to the small guys, there are some that you would sit there and be a little bit concerned about given their current pricing and how they're managing things.
(20:12)
But it's really one of those, I would say when you speak to a builder and they lay out how their business is going on the table, what it's costing them, what the project costs, you go through a bunch of different costings on your sheet and you arrive at, well, this is the package price, it's quite sound. They're building in buffers to make sure that over the next 12 months if there are price rises, they're not going to have to turn around to the client and they can foresee those by speaking to suppliers and it's one big chain, being a builder at the moment's, not easy, but from the builders that we've selected and know of to the best of our ability, they're very stable. They've been going for a very long time. Speaker 2 (20:50):
Yeah, I think you just explained that perfectly. It's something that I always talk about with people too. It's like look, builders need to operate at a certain margin to keep their doors open. Going to the cheapest builder is not necessarily the best thing to do. There's cost versus price and sometimes going to the cheapest builder is a bit of a riskier. Speaker 3 (21:06):
Yeah, I've got a bit of an anecdote on that. I remember working out in the west and there was one particular builder that every client would come in at and say, X is $20,000 cheaper than, look even the biggest builders that were marketed as the cheaper guys. And the conversation was always the same. I mean proceed at your own risk, $20,000 comes from somewhere and if you've got this fancy spreadsheet and they are $20,000 cheaper than everybody else, everybody is going to the same suppliers, they're buying probably more material than these smaller guys. And very unfortunately, it turned out that the builder went insolvent. He went to Europe for six months and a whole bunch of people did lose their 5% deposits. It's also a scenario where those contracts were taken over by another builder. So look, they're out of pocket for the 5%, but they still got their home. It's a risk. Some people walked away from that. It's playing musical chairs, they got their house, but a lot of people lost their deposits. So if it's Mel Sue, good to be true. It usually is and as they say falls by twice. So beware. Speaker 2 (22:05):
Yeah, that's spot on. I mean we say that the saying great properties at fair prices as opposed to fair properties at great prices. Speaker 3 (22:13):
That's true. Speaker 2 (22:13):
Yeah. Long-term property is not something that I think you should skimp on. I think it's something that you invest in the quality of the long-term performance of that property and if something's going to be falling apart in five years time and the builders know where to be seen, you're going to be exposed at some level. Speaker 3 (22:29):
Yeah, most definitely. I mean I couldn't have said it better. That's great. Speaker 2 (22:33):
I'm going to sort of start wrapping up, but I think I just wanted to ask you, being in charge of sales and marketing, you've already given us a little bit of a rundown as to being process driven and whatnot. I'm intrigued, obviously I work in this space too, but I'm intrigued as to whether or not you've got any insight as to how you, I guess, balance the importance of sales for your business because you need to make money, you need to make sales, you need to sell to people to get your business going and build that as opposed to the value that you provide for your clients. I hope the question's making sense. How do you sort of balance that up, whether it's through communication or just representing a good product? Speaker 3 (23:12):
It's a good question. I think the processes that we implement for our staff benefit the client. So one example is open lot's a lead provider. I'm sure if you've been looking for a property you'd be familiar with that platform. We've got the highest her back rate in the industry. So everybody that inquires on open lot gets a survey, Hey, did you hear back from x? And ours is over 85%. I think the industry standard that they gave us or the performance is around 60. So when managing staff, I think we've got a really good team, there's not much managing, they just understand the expectations of good service. Our average response time during operational hours is around 15 minutes. It blows out to about 30 after hours. So as soon as someone inquires, they're on the phone trying to service that client. We're very transparent with our information and we hand washes the other.
(24:02)
So if we're sitting there and we're setting these parameters or expectations for how we perform, it just benefits the client. The client gets transparent information pretty much immediately they're able to make an informed decision. And to be honest, it does beat out people that, I mean we made one sale, we'll recently, a platinum sponsor at the open lot house on Land Expo. And we had one client come to us and two other competitors, they heard back from us within 10 minutes and the two competitors didn't get back to them for three days. Now the client proceeded with us and projects are super important, what the project delivers, what they're promising, but the respect that you show someone that's about to hand you over $300,000 is extremely important too. So I think there's immediate rapport that you can build, you can that trust through being extremely responsive and transparent and that makes someone more comfortable that the development that you're representing is actually going to deliver on its promises. Whereas not hearing back for three days and maybe not being treated with all the respect that you should have when you've got a lot of cash in your hand can make you have doubts about the other parts of the process. Speaker 2 (25:05):
Yeah, that's brilliant mate. I think the connection between consumers and sales operators now, I mean information's available, so the sales person's role has probably changed a little bit and from what I can hear you saying here is that communication is really key, making sure that people are supported and in the know, that's crazy that four out of 10 people don't even get contacted. Speaker 3 (25:28):
It happens. I think one of our strategies was the market was very, very hot and it was extremely easy to sell a property. And one of the things that we did or tried to do was to make sure we maintained all the core disciplines during the hot market. So make sure you're responsive, everybody was held accountable, all the information had to be sent through it by X time. How many questions are you asking the client? We want to make sure that we're surveying them, making sure that they understand what they want, you understand what they want. All of that was maintained and that followed through to now acquired a market, things aren't as hot, but nothing's had to really change for our sales staff that the core disciplines are there. Whereas it is a bit of an adjustment period if you're not used to that level of self-discipline. Speaker 2 (26:07):
No, that's awesome mate. Look, it's been an absolute pleasure to have you on today, A wealth of knowledge shared, and I look forward to working with you more in the future. And yeah, I guess thanks for coming and sharing your insights. We've gone a bit over as always, but there's plenty more that we can talk about, so we'll definitely get you on again as well. Speaker 3 (26:24):
No, thank you for having me. And yeah, I just want to say core things about latitude is transparency and accessibility. So happy for you to put my details in this. If anyone has questions and wants to reach out, feel free to, if I dunno the answer to something, I'll try and not talk, but I am a salesperson, so be careful. Speaker 2 (26:42):
No, awesome mate. Appreciate it. Thanks again and we'll talk to you soon. Thank you. Awesome. Cheers. Speaker 1 (26:47):
Thanks for listening to The Property Now podcast with Matt elo. We hope you learned something valuable and enjoyed the show. Should you wish to reach out to us, you can do so by calling 1 302 8 9 3 2 4. Or you welcome to email matt@hellobayfairproperty.com au and he'll be more than happy to help however he can. Have a great day.