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In this special live edition of What One Thing?, recorded at Smart Meetings’ Innovation Experience, we head north to explore what makes Toronto a world-class destination for meetings and events. Smart Meetings' editorial director and VP, JT Long, sits down with Romina Kwong, founder of Eco-Friendly Events, and Hailey Dawood, owner of The Idea Hunter, to talk sustainability, diversity and why curiosity may be the most underrated superpower in event planning.

From using expired makeup to create auction-worthy art, curating culturally rich vendor rosters and reducing food waste at scale, these Toronto-based trailblazers are redefining what it means to create meaningful impact through meetings. You'll also hear fresh insights on how AI is shifting the planner’s toolkit—and why knowing your city (and your story) can change everything.

Whether you're an accidental planner, a DEI advocate, or just looking to create more purposeful experiences, this episode offers inspiration, practical takeaways, and a heartfelt reminder: real change starts with asking the right questions.

🎙 Sponsored by Destination Toronto