Treat Your Business

122 Answering Your Questions: Team Trouble, Coaching Doubts, and Marketing Woes

• Katie Bell • Season 1 • Episode 122

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Welcome back to another episode of the Treat Your Business podcast. This week, I’m shaking things up with a Q&A episode, answering real questions from fellow clinic owners like you. I popped a little shoutout on my Instagram and, as always, you lot delivered! I’ve picked out some cracking ones covering team management, investing in coaching (when your partner’s not on board), advice for those of you just starting out, and what to do when your marketing is falling flat.

In this episode, I cover:

  • What to do when your team just isn’t as enthusiastic as you (and why that’s actually okay).
  • How to think like a business owner, not just a clinician.
  • What I’d tell anyone starting a clinic today—including the money talk.
  • How to respond when your partner’s worried about coaching investments (grab the wine for this one).
  • The social media trap and smarter ways to market your clinic.

There’s a mix of mindset, straight-talking strategy, and real talk about the messy, beautiful rollercoaster of running your own business. Plus, you know I couldn’t resist having a little fun while we’re at it—pens, anyone?

Episode Takeaways:

  • You’ll never find someone as passionate about your business as you are. That’s not a problem—it’s your power.
  • Know your numbers. Always. Even (especially) when you’re new.
  • Coaching isn’t a cost—it’s a fast track (and yes, I may have done a full-on rant about that).
  • If social media isn’t working, stop flogging a dead horse. Let’s get visible where it counts.
  • Stay in your lane, stop comparing, and remember: no one gives a toss about branded pens.

🛠️ Resources & Mentions:

  • Nookal: Our fab episode sponsor and practice management software 
  • Got a question for a future Q&A? Send it over to hello@thrive-businesscoaching.com
  • Connect with me on Instagram @thrive

Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.

Learn more at mbstmedical.co.uk. 

https://www.eventbrite.co.uk/e/smart-investments-when-and-how-to-buy-equipment-for-maximum-profit-tickets-1328729809629?aff=oddtdtcreator 

[00:00:00] Katie Bell: Hello listeners. Welcome to this week's episode of the Treat Your Business podcast. I'm gonna say good morning because I'm recording this in the morning. I know lots of you listen on your way to the clinic or on your way into your business. So a very good morning from me to you. Now this week I'm gonna do something a little bit different.

[00:00:18] Katie Bell: I'm gonna go a little bit off piste because I often get questions on Instagram. on Facebook about various things in about, people's businesses. And a lot of you feel very alone when you are running a clinic and it's a lonely place to be. I understand that. So I'm gonna do a bit of a q and a on the podcast this week.

[00:00:38] Katie Bell: So I posted on my Instagram. Does anybody have any questions that they would love me to answer on the podcast? And I have quite a few to work my way through. What can I give you from this episode? Why should you stay listening in? We are gonna get a we've got a question that's come in from Eleanor about team.

[00:00:57] Katie Bell: So if you're a clinic owner with team your going to want to listen to [00:01:00]this answer I've got a question from Vicki, which is great which is, how do I she didn't say it in these words, but how do I convince my partner that investing in coaching is what I need to do? Or if your partner or your significant other is possibly the one. That's holding you back when it comes to investing in yourself or in your business.

[00:01:24] Katie Bell: How do you overcome that? and then I've also got a question from Ollie, which is, what three bits of advice would you give to somebody starting out? So if you are a new clinic owner, if you are thinking about starting your practice, you're gonna wanna.

[00:01:39] Katie Bell: listen to that answer. And I've got a marketing question as well, so let dive in. 

[00:01:44] Katie Bell: Welcome to the Treat Your Business Podcast with Katie Bell. I'm Katie, and this is the place where clinic owners like you learn the strategies, tools, and mindset shifts needed to transform your clinic into a thriving business. [00:02:00] One that gives you more time, more money, and more freedom. Born from a passion to challenge the idea that average is normal.

[00:02:07] Katie Bell: We empower clinic owners to create extraordinary businesses, incomes, and lives through our world class coaching programs. We help you step out of overwhelm and into confidence, turning your clinic into a business that fuels your lifestyle, not drain it, it. So are you ready? Let's dive in. 

[00:02:26] Katie Bell: I'm delighted to tell you this episode of The Treat Your Business podcast is proudly brought to you by Nookal, the leading practice management software designed to streamline operations and empower every Allied Health clinic.

[00:02:38] Katie Bell: Their platform seamlessly handles every aspect of your clinic. From scheduling and clinical note taking to invoicing and reporting, their innovative solution will help streamline your clinic and free up your valuable time, allowing you to focus on delivering better patient care and growing your business.

[00:02:57] Katie Bell: So if you are tired of juggling multiple systems [00:03:00] and wasting precious hours on administrative tasks, then experience the innovation of Nookal and discover how it can improve the efficiency and profitability of your practice. Visit nookal.com today to learn more about how their automated features and user friendly interface can revolutionise the way you manage your practice.

[00:03:21] Katie Bell: Unlock the full potential of your clinic with new the practice management software that puts you in control of your time. Now, let's get back to business.

[00:03:34] Katie Bell: First of all Eleanor, Eleanor Said, what do you do when you have a team member that is not as enthusiastic as you? And my first response was just to take them out, Eleanor. Just take them out. No, I'm joking. Of course I'm joking. But apart of me, apart from me, just wants to say to all of you, clinic owners out there who [00:04:00] have team members, it is really hard,

[00:04:03] Katie Bell: It's really hard. I'm not gonna be on here. Being all positive Polly and positive Pete saying that, a team is a great thing. You're the biggest asset, but the biggest challenge at the same time. Yeah, we know all of that. I want to be really real with you. It is challenging. Running a team is one of your the biggest challenges you're gonna have in your business.

[00:04:23] Katie Bell: Managing people is always going to be difficult. And obviously there are highs and there are lows, and there are these peaks and troughs that we have to try and level out. And there's lots of things that you can do as a leader to improve. But this question about having a team member that's not as enthusiastic as.

[00:04:40] Katie Bell: My honest advice to you, Eleanor, is that you need to get over this because, and I know who Eleanor is and she's gonna take this in the right way. Because Eleanor, nobody is ever gonna be as enthusiastic as you when it comes to running your business. I also happen to know. Eleanor is a yellow personality.

[00:04:58] Katie Bell: Now, if you haven't [00:05:00] listened to this podcast for very long, we do colour testing and personality testing when you join, thrive and allows us coach and lead you in a specific way that your going to repsond best to and so as a yellow, I'm a fellow yellow. We are always positive, we are enthusiastic. We are like the cheerleaders.

[00:05:18] Katie Bell: We wanna drive things forwards. We're full of ideas with a typical visionary. And it can be really difficult if you are not met with that same energy back. And so if you have a green personality, that might be your practice manager. That's, it doesn't mean that they're wrong or they're worse. That's just how they're wired, how they are. And having too many yellows in your team is not is not a recipe for progress, let's just say. So being a leader and really understanding how your team are wired is super important. Mindful that.

[00:05:54] Katie Bell: If they're not the same colour as you, you are not gonna resonate on the same level, the same energy. And that [00:06:00] sometimes can feel difficult when it comes to communication. So we just have to accept that everybody behaves in a different way. And it doesn't mean that enthusiasm has to be visually shown. It might be that they are enthusiastic in a.

[00:06:17] Katie Bell: How best we pull that from them and we take that outta them. But nobody's ever gonna be as enthusiastic as you. Nobody's gonna care as much as you, nobody's ever gonna work as hard as you get that in your head as a clinic owner right now. But what I do know is when you set a vision and when you create a great culture in your company.

[00:06:38] Katie Bell: You do have enthusiastic people who want to do the right thing for the company. They might not always bring the ideas to the table, and that may be because you're not creating the space for it. A lot of. Say to me, oh, it really pisses me off because I'm just the one that's having to come up with the ideas all the time.

[00:06:55] Katie Bell: Yeah, that's why you are running your own business. But also when you've got a clinician that's fully [00:07:00] booked, working back to back seeing patients, they've got no creative space. You are asking them to do something and giving them no time to do it. So a part of me is you know what? I'm the ideas person in my company.

[00:07:10] Katie Bell: I always have been, I always will be. Yes, other people will come up with things, but that is my zone of genius. That's what I am great at doing. So I have to lean into that more and bring the other people along for the ride in a way that works with them and for them. So if you are then saying to me yeah, but they're not just not enthusiastic at all, then are they the right culture fit?

[00:07:35] Katie Bell: Do they align with your values? Truly. Are they creating more barriers and more problems than they are solutions? And in which case do they fit? Do they need to be part of your organization long term? So I think there's lots to think about here in terms of the personality, their strengths, their wiring, what you are asking of them.

[00:07:57] Katie Bell: Some people in my team are never gonna be [00:08:00] the ideas people. And I also have a bit of an issue when we open. The forum to get more ideas because they bring ideas to the table. God loved them. All that you think Fucking never running my own business because why the fuck are we gonna invest in some branded pens to give out?

[00:08:21] Katie Bell: It's not gonna make a difference to a bottom line. Nobody gives a shit about a pen, but that might be one of their best ideas. Now, I say that with love because. Some of your team members listen to this and their best idea is a pen, then I don't wanna dishearten them. But the more that you ask sometimes the more answers that you get that you are not gonna be able to move forward with, because ultimately they're not looking at it, thinking about it from a business perspective like you.

[00:08:47] Katie Bell: Eleanor, I hope that answers your question. What happens. Are you asking them to do something that's not in their zone of [00:09:00] genius? And therefore you need to go over that and find a different way to bring them through. Yeah. There you go. There is my answer. 

[00:09:06] Katie Bell: Okay, let's go to Ollie. Ollie, thank you for sending this over to me on Instagram. Ollie wanted to know he said, can you give me three bits of advice for somebody starting out?

[00:09:20] Katie Bell: Clinic or in their practice. And I would say, Ollie, don't do it. No, I'm joking. Of course I'm joking. But yeah, I've got some really good advice actually for you Ollie. I'll try and bring it into three, but I'm inevitably gonna over deliver here and give you loads more. So I wrote some notes, I'm gonna find them.

[00:09:38] Katie Bell: Okay, so my first thing is to Ollie to know your numbers from day one. So many clinic owners we work with have been in business little amount of time, a lot amount of time, and do not know their numbers, and there is no judgment there because we're not taught what numbers we need to know and we don't know how to do it because we're great at being physios and osteopaths sports [00:10:00] therapists, but we're not great at.

[00:10:01] Katie Bell: Doing the math and when I don't know how to run our business, most of the time we're figuring out and winging it all the time. It's not until somebody shows you, so it's easy to focus on getting clients through the door, Ollie, but you've gotta understand your pricing. You've gotta understand your profit margins.

[00:10:17] Katie Bell: You've got to have cash flow. Cash is king, I would say 10 years ago. In fact, no, I won't say it happened 'cause this was me 10 years ago. I set up my business. I invested heavily in, from my own money in the, what am I trying to say? Refurbishment of the clinic. aNd then I cash flowed my way to growth.

[00:10:41] Katie Bell: And what I meant is that what I mean there is like I was making, I was seeing loads of clients. I was, it was just me, I was paying myself. Amount of money that meant I could amount and pay my bills and my mortgage, but I wasn't like draining the business of all the money. So we were building up cash and I was just cash [00:11:00] flowing all the time.

[00:11:01] Katie Bell: Like I was just. Growing cash flowing my way to the next level of growth that was I like really would not recommend doing that. It takes a lot longer to do that than probably if you just had some form of business loan or investment to get yourself off the ground. I would say let's roll on 10 years.

[00:11:20] Katie Bell: So when I did that, I would say that's probably possibly the worst thing you can do. And the slowest approach to getting where you need to be. Because what we're seeing is that margins are being squeezed quite tightly at the moment. We've got a massive national insurance increase coming. We've got a minimum wage increase coming again.

[00:11:41] Katie Bell: And so everybody is finding that the cost of their delivery, what we're charging out to clients and the cost of their, the delivery of that service. Now we an even smaller.

[00:11:53] Katie Bell: Therefore, you're not actually ever building up a whole lot of cash in the business, and cash is absolutely king. [00:12:00] So my, I guess this piece of advice is get really clear on your costs, on your pricing. Make sure your pricing is not, oh, I'm new in business, so I'll be as cheap as you possibly can. You've gotta make profit from day one, track every penny, price your services based on profitability, not just what others charge.

[00:12:20] Katie Bell: Don't wait too long to get financial support, Ollie. Whether that's an accountant, a bookkeeper, or a business coach, I had a business coach before I even opened my business, and that I think is probably the main reason, apart from my work ethic that I hit six figures in the first year, and within three years did seven figures of sales, which is massive.  

[00:12:45] Katie Bell: Don't wait too long and really like it's okay to borrow money to grow your business as long as we have a real clear plan on how we're gonna repay that. So that's my first piece of advice. My second piece of advice to everybody [00:13:00] is market smarter, not harder. Please don't. Rely on social media.

[00:13:05] Katie Bell: When you are new in business, you have so many other things you time on. And you gonna be starting with zero audience and from a audience to like takes a long time. So invest. Heavily on relationship based marketing, networking with local businesses, building a strong Google presence, getting word of mouth referrals, email marketing, build your email database from day one.

[00:13:29] Katie Bell: Patient one, and a simple, effective website will work harder for you than constantly chasing Instagram likes. Really focus on focus your marketing strategy and what that needs to look like. And just because everybody else is flinging themselves around TikTok doesn't mean that's what you need to do at your stage of business growth.

[00:13:50] Katie Bell: Ollie. And number three, I want you to start thinking like a business owner and not just a clinician. Most of us start our business because they love treating patients. We love treating [00:14:00] patients, but if we stay stuck in that mindset for too long, you'll basically end up in a job.

[00:14:05] Katie Bell: And this is where I was in that I was doing five and a half, six clinical days a week. I was still a clinician pretending to try and run a business. And then I really needed to set systems in place, create repeatable processes I needed to hire at way ahead of where I needed to be. So where I was at the time.

[00:14:24] Katie Bell: And you need to plan for the day that you are not just going to be the sole person that is running and treating in your business. So those are my three main bits of advice, because I'm an over deliverer, obviously I'm gonna give you some more some notes are out on my phone, so excuse me for looking down here.

[00:14:41] Katie Bell: Be you Ollie, make sure everything you do, your branding, your messaging, your copy sounds like you, and reflects who. And with that, I say whats and all I hope by now for those of you listening to the podcast that you just get me. I'm trying to be anybody [00:15:00] different. I am basically a girl from Stockport.

[00:15:04] Katie Bell: Who has built two really successful businesses and I am just a bit ahead of where most of you are, but there is, otherwise there is no difference. I have a dog. I spent the whole weekend jet washing. Of course I did. lIke I'm a normal person and the way that we communicate in our emails. The way that I present, the way that I turn onto my podcast, the way that I behave in my masterclasses, that never changes.

[00:15:32] Katie Bell: So always be you. Your ideal client matters for all of you. Take the time to get to know your ideal client from the beginning. We see too many businesses trying to be everything to everybody, and therefore they're nothing to nobody. And you try and compete against everybody else. You need to come into the, in a unique way.

[00:15:54] Katie Bell: Get visible. So do not let your nerves or your ego stop you. This means consistently, not [00:16:00] constantly. So that means whatever we're gonna do from our marketing strategy needs to be consistent, but it doesn't need to be constant. Don't compare yourself to others. Comparisons are always unfair because we are comparing the worst we know about ourselves to the best we presume about others.

[00:16:18] Katie Bell: And when I was new into business, you have read this in my book, had to just take myself off all social media and stop comparing and looking what everybody else was doing. And still now I have no idea. Because I need to just stay in my lane and I need to stay focused. And that I always want you to remember.

[00:16:36] Katie Bell: Competition is not always bad. It's actually great. Do not worry if someone else is already doing what you do. have you seen how many hairdressers are on your high street? Do it your way, attract your ideal clients and you. So Ollie, I wish you all the best. I hope all of that advice you asked for three, I think I gave you eight there, but hey, here we go.

[00:16:56] Katie Bell: Here we're okay. Another question that came in from Vicky, [00:17:00] and now Vicky said when a partner is skeptical about in coaching, what, like, how do you overcome that? I think this is a, Vicki actually asked me to run a whole podcast episode on this. I'm gonna put this out there that if you are listening to this and you have a partner or a significant other that is really nervous about you investing in coaching, or they don't really get it, or they're not really sure, then I want you to get them to send me their questions, because then I'm gonna do an episode.

[00:17:39] Katie Bell: Really just, work on changing their belief system around coaching and why it's so important. If you are somebody that has a partner who, or possibly even a business manager who may be, is skeptical about investing in coaching because ultimately [00:18:00] they see at the moment. You are worried about finances.

[00:18:04] Katie Bell: You are struggling running the clinic by yourself. You are working a shit load of hours. You are extremely stressed, but you just like on this cycle of surviving and they just see the struggle. Right now. The biggest barrier that they often have is that the, or the biggest objection we tend to see is.

[00:18:27] Katie Bell: They don't think we, we can afford it. I don't think you can afford it. Can your business afford it? You are not even bringing home X amount of money, Vicki or to Bri. I'm giving examples here. Or you are working all these hours and you are only bringing home this amount of money. So then if you go and give a coach 500 quid, like how are we gonna make that return on investment?

[00:18:49] Katie Bell: Because.

[00:18:51] Katie Bell: Your lifestyle, they're worried about what if it doesn't work? So when we [00:19:00] say, when they say we just can't afford it, or the money doesn't stack up, no shit, Sherlock. If we could afford it, we probably wouldn't need the coaching honey. You can see how the conversation's going. My house hold, in fact, I actually don't tell my husband and it's not because he's not in full support.

[00:19:17] Katie Bell: He's a green. I'm a yellow, okay. I barely think about things. I just make decisions and move forwards. My husband thinks I'm is maths. Brain is like Carol Vorderman on he fucking, just able to really think about all of those different things, but he often will come up with the objection. Or the other thing that actually goes into my brain and then can percolate and make me then not want to do it.

[00:19:45] Katie Bell: Or most of the time I haven't even listened and so I just move forwards. But here's the thing, everybody right? I'm going off on a tangent here you are you are in control of you. I make my own money [00:20:00] in life. I stand on my own two feet financially.

[00:20:04] Katie Bell: Something was to happen let's say yesterday 'cause we don't want temp fate, but I would be okay because I have invested in myself, I have valued my own worth enough, and I didn't know coaching was gonna work for me because I didn't, I'd never had it before. But all the only thing I control can control is how I show up.

[00:20:28] Katie Bell: Whether or not I put the work in coaching only doesn't work. If you think that the coach is gonna do it all for you, like they're not okay, then you just need a consultant who will implement but not really get it and you'll be no further forwards in your business however, or you coach is completely shit and telling you the wrong things.

[00:20:49] Katie Bell: But great coaching means we fast track the right strategies, you costly mistakes. We do things [00:21:00] in your business that in the first month make you more money back than the 500 pounds that you have to invest, or whatever it is. Whatever level you are coming in at the, in, into the into coaching at the level is relevant to the amount of revenue that you are making right now.

[00:21:18] Katie Bell: But it's about moving you from where you are to where you wanna be. So the response often is, I get that we can't afford it. 'cause on paper we can't, and I don't wanna waste any money either. But the reality is not investing in support is costing us even more. Because right now I am having to figure all this out through trial and error.

[00:21:40] Katie Bell: I'm making expensive marketing mistakes, I'm putting a lot of time into things that aren't actually profitable. I haven't got a fucking clue about my numbers. I am investing in the wrong accountant. I'm not getting the service that I'm paying for. I've got team members that are costing me money, but I know how to fix it.

[00:21:58] Katie Bell: If I did, I would've already fixed it. [00:22:00] So coaching is about fast tracking the right strategies and avoiding these costing mistakes.

[00:22:06] Katie Bell: I was this person. I invested in coaching and I'd never asked for permission because I am me and I'm in control of what I spend my money on and how I show up. But within months I was making better financial decisions. I'd got increased profits, I'd reduced my stress levels. I was keeping my eye on the bigger picture.

[00:22:24] Katie Bell: I was able to pull myself out of overwhelm quicker. I was able to step up as a leader and make better hiring decisions and firing decisions. The return is far greater than the investment. Okay. Objection. Number two we often hear is why can't you just figure it out for yourself?

[00:22:45] Katie Bell: Your response. I could, I absolutely could. But it would take me years and lots of unnecessary stress. And I've been doing this now for x amount of years and yes, I may have grown a little bit or I may move forward a little bit, [00:23:00] but I don't wanna still be here in five years time. So if you wanted to get fit, you could go to the gym and try things on your own.

[00:23:06] Katie Bell: Or you could hire a trainer who knows exactly how to get you faster results a coach. Gives you access to proven strategies, accountability, so you're not time wasting going round in circles, figuring it out for yourself, spending on things that you shouldn't be spending on. Because if you knew how to fix it, you wouldn't be in the situation that you are in now.

[00:23:29] Katie Bell: Even like top athletes, Michael Jordan Usain Bolt, Paula Ratcliffe, I'm so old fashioned. Did you say that she's run another marathon again? What legend? But even top athletes have coaches because, hey, they don't know how, like they can't see their own blind spots. If coaching is suitable for the top performers in the world, why do we think we can figure this out quicker by [00:24:00] ourselves?

[00:24:01] Katie Bell: Objection number three. You already know how to run a clinic, so why do you need help? My response is running a clinic isn't just about treating people like, yeah, I'm a great physio, I'm a great osteopath, I'm a great sports therapist, but I've gotta now manage team. I've gotta handle my finances, I've gotta do all the marketing.

[00:24:18] Katie Bell: I've gotta grow sustainably. We've got reduced margins. I dunno how to change that. There's a huge difference between being a great clinician and a great business owner, and a coach helps you become both

[00:24:31] Katie Bell: simple changes that you will make a massive difference in your cash flow and how your team perform and therefore your bottom line. Objection number four is often how do you know it's gonna work? What if it doesn't work? My response always is, yeah, but what if it does what? What if I just do the things that these people are teaching me to do that are already helping Hundreds of [00:25:00] clinic owners do the same thing.

[00:25:02] Katie Bell: 'cause otherwise they wouldn't have a business and the person teaching us has already been in our shoes and got to the next level and beyond. What the only variable in that is me. The only variable is if I show up and do the work. 'cause you're not just buying advice, right? You're buying mentorship from someone who's been where you are.

[00:25:25] Katie Bell: The most successful clinic owners do not do this alone. Plus, if you follow through and actually take the action that we tell you to take, you'll see results and that's on you. So would you rather spend another year struggling? Would you rather spend another year with me working a million hours for real no return?

[00:25:45] Katie Bell: Would you rather have sleepless nights worrying about all these things because it's not you worrying about 'em, it's me worrying about 'em in the middle of the night. Or if I invest now, I will speed up our success. Because that's ultimately why you're doing it. You're doing it to create a better life for you.

[00:25:59] Katie Bell: And your [00:26:00] other half objection number five might be. I don't wanna, I don't want you working even more hours on this, and your response is, this is exactly what I need to be coached because I've gotta learn how to step back. I've gotta learn how to have a business that works for me without being tied to it 24 7.

[00:26:18] Katie Bell: It isn't about adding more work in. Yeah. Don't get me wrong. The first year that people are on program with us, fuck wow. It's like a rollercoaster. And I'm not gonna wrap that up as anything different because it takes what it takes. And this is why people have been working with us for 2, 3, 4. Have we been around five years?

[00:26:37] Katie Bell: Five years now? Either we can't get rid of some people because I love them and they're never going anywhere. In fact, somebody voice note me this week to say, just to let you know 'cause she's on our top level program or Ascend program. Like what happens after this? I think you're probably just gonna have to get a job with Thrive.

[00:26:53] Katie Bell: That's because the value of what they see is far greater than the money it costs them. [00:27:00] It's about working smarter. Coaching will help you create a business that gives you more freedom, not less. And yes, in the first few months it's gonna feel intense 'cause there's gonna be a lot of shit we've gotta sort.

[00:27:13] Katie Bell: But we do it strategically. We do it with a plan. We support you from a mindset point of view and the mindset work that we do on program. Absolutely transforms your relationships, the way you show up in your life, the way that you behave, what you tolerate, and it all just leads to you having an even better life.

[00:27:37] Katie Bell: So Vicki, I hope maybe some of those objections that I've worked through will help you in your situation and for anybody else. To those I hope. I hope that helps as well. I'm gonna just go with one more 'cause I realize that I'm used way over time here and you real busy and you've got things to do.

[00:27:55] Katie Bell: But I think it's important to just answer this marketing question. Marketing [00:28:00] question came in from all that and it said, I feel like I'm constantly posting on social media, but it's not bringing in new clients. What shall I be doing instead? So I would say, here's the thing, Ola. Time for one whole month that you spend posting on social media, just don't do it.

[00:28:15] Katie Bell: Stop and use that time and invest in relationship marketing. Go out to local businesses, speak to your clients, give them referral cards. Do a campaign, do a competition. Go to a, run a workshop. Get out there at a local event and offer people something to come into the clinic. Do anything else but being on social media.

[00:28:37] Katie Bell: Just stop it for a month. Track what works. And then, hey, if you really want to go back to posting on social media, do it once or twice a week. Do testimonial based success stories showcasing why you are unique and what you do differently and why people would wanna work with you. And other than that, don't worry about it.

[00:28:59] Katie Bell: There we [00:29:00] go. I answered that in one minute, in 12 seconds. I hope you enjoyed this week's episode. If you have a partner that is struggling to understand about coaching might be the barrier to you moving forward, send their questions in to our email address. Hello, at thrive business coaching.com and I episode.  

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