
The Vault at 201 N Broadway
The Vault at 201 N Broadway is the official business podcast of Big Sky Economic Development in Billings, Montana's City! We interview community leaders, small business owners, entrepreneurs, and resource partners here in Montana to share their stories, expertise, industry insights, and strategies.
Learn how to better start, manage, and grow your business and your leadership.
Tangible takeaways to save you time and improve whatever it is that you’re working on.
The Vault at 201 N Broadway
The Entrepreneur Journey from Dreaming It to Doing It with Kris Carpenter, Sanctuary Spa and Salon and Joy of Living
In this episode of The Vault we are honored to share the story of an inspiring entrepreneur, a strong and respected community leader, and the owner of multiple businesses in our community.
Kris Carpenter owns Sanctuary Spa and Salon and Joy of Living boutique in Billings, which have become staple businesses in our city. Kris explains her journey from doing at-home facials with oatmeal, incense, and Enya to creating the first all-inclusive, luxurious day spa and salon in Billings, and later opening a "gifts for your girlfriends" boutique. Throughout the episode Kris shares different ways she listens to her employees, customers, clients, and the community to continuously grow and improve her businesses. Her businesses are about more than just the business, they are about the people and the experiences they have.
From the idea to putting it into action, Kris is the perfect example of being bold, being innovative, and being brave and building a wonderful life, business, and community. Listen in to this episode for advice on employee and customer retention, creativity and innovation in your small business, and taking the steps from dreaming it to doing it.
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This episode is brought to you by Big Sky Economic Development, and the MT Small Business Development Center.
"The SBDC is funded in part through a Cooperative Agreement with the U.S. Small Business Administration. All opinions, conclusions, and/or recommendations expressed herein are those of the author(s) and do not necessarily reflect the views of the SBA."