The Tech Simple Podcast
Tech Simple is the no-fluff show that demystifies audio-visual technology for the modern workplace and learning environment.
Hosts David Allara and Jonathan Cuthbertson—independent AV consultants with decades of frontline experience—share:
- Strategy that sticks – align AV road-maps with business, teaching & hybrid-work goals.
- Smarter product choices – cut through vendor hype and pick the right hardware, software & services.
- Lifetime optimisation – keep systems reliable, secure and loved by end-users (not abandoned).
Each episode you’ll hear client stories, tool breakdowns, design frameworks and change-management tactics you can apply the same day—whether you manage five huddle rooms or 500 classrooms.
Why listen?
- Independent POV – we don’t sell boxes; we deliver outcomes.
- Action-first format – 20–40 min episodes with clear take-aways.
- Cross-sector relevance – corporate, government, higher-ed, K-12.
- Pro-level guests – architects, IT leaders, manufacturers, change consultants.
Stop wasting budget on shiny gadgets that collect dust.
Start building spaces where people love to meet, teach and learn.
🔗 Next steps
- Book a Discovery Call
→ konnectus.com.au/contact-us-konnectus/ - Watch our free AV Health-Check video → https://youtu.be/XMHccVVjsTc
- Email questions & topic requests
→ contactus@konnectus.com.au
Learn more about Konnectus and the hosts at www.konnectus.com.au
The Tech Simple Podcast
Understanding Needs to Deliver Effective AV for Businesses and the Workplace
In this episode of The Tech Simple Podcast, we sit down with Pujan Doshi-Dowsett, the Product Owner for meeting spaces and video conferencing (VC) technology at IAG, one of the largest insurance groups. Pujan shares invaluable insights from a client-side perspective on gathering the correct end-user needs and requirements for AV solutions in a business setting. He dives deep into the critical questions stakeholders should consider: What role does VC play in the organization? How important is hybrid work? How capable is the support team for AV systems? These questions form the bedrock of understanding and developing a clear profile of the client to avoid costly guesswork.
Pujan emphasizes the importance of extracting true needs from three main user groups: everyday AV users, executive leadership, and IT and operations support teams. Together we discuss the often-competing needs of these groups and how to prioritize them to come up with an AV tech stack that satisfies everyone. From the support team’s desire for uniformity and minimal issues to end users’ need for customization and flexibility, and executive leadership's alignment with major technology partners and hybrid work strategies, the key is finding the right balance tailored to each organization.
We also delve into the significance of needs assessment as the foundation of the entire process. Pujan highlights the importance of ongoing communication channels with various user groups, especially in large organizations with diverse needs. Finally, we explore the integration of AV technology with physical spaces, emphasizing the need for standards in lighting, acoustics, and furniture to create an optimal meeting environment. Tune in to learn how to navigate the complex landscape of AV and VC technology in large organizations.
Contact konnectus TODAY to:
- Book a free 30-min scoping call → https://www.konnectus.com.au/contact-us-konnectus/
- Watch our free AV Health-Check video → https://youtu.be/XMHccVVjsTc
- Email your AV question → contactus@konnectus.com.au