The Tech Simple Podcast
Independent insights into the latest AV technologies, as well as tips and best practices to optimise AV solutions for modern workplace and learning environments. This podcast is your guide to:
1. Clarifying AV Strategies to deliver your goals in the workplace or learning environment.
2. Learning how to select the Right AV products and solutions to support your goals
3. Optimisation. Getting the most value from your AV investments over the long term.
The podcast hosts Jonathan and David have multiple decades of combined experience strategically advising their corporate, government, and education clients and overseeing the successful implementation of AV systems in thousands of spaces across hundreds of projects. They lead a team at konnectus who are passionate about AV, and even more passionate about implementing the right tech to make meaningful improvements in your organisation.
Learn more about konnectus and the "Tech Simple" podcast hosts at: www.konnectus.com.au
The Tech Simple Podcast
Understanding Needs to Deliver Effective AV for Businesses and the Workplace
In this episode of The Tech Simple Podcast, we sit down with Pujan Doshi-Dowsett, the Product Owner for meeting spaces and video conferencing (VC) technology at IAG, one of the largest insurance groups. Pujan shares invaluable insights from a client-side perspective on gathering the correct end-user needs and requirements for AV solutions in a business setting. He dives deep into the critical questions stakeholders should consider: What role does VC play in the organization? How important is hybrid work? How capable is the support team for AV systems? These questions form the bedrock of understanding and developing a clear profile of the client to avoid costly guesswork.
Pujan emphasizes the importance of extracting true needs from three main user groups: everyday AV users, executive leadership, and IT and operations support teams. Together we discuss the often-competing needs of these groups and how to prioritize them to come up with an AV tech stack that satisfies everyone. From the support team’s desire for uniformity and minimal issues to end users’ need for customization and flexibility, and executive leadership's alignment with major technology partners and hybrid work strategies, the key is finding the right balance tailored to each organization.
We also delve into the significance of needs assessment as the foundation of the entire process. Pujan highlights the importance of ongoing communication channels with various user groups, especially in large organizations with diverse needs. Finally, we explore the integration of AV technology with physical spaces, emphasizing the need for standards in lighting, acoustics, and furniture to create an optimal meeting environment. Tune in to learn how to navigate the complex landscape of AV and VC technology in large organizations.
Contact konnectus TODAY at www.konnectus.com.au for:
- A complimentary Discovery Call to discuss your AV Needs
- Our FREE Network Assessment to optimise your AV solutions (Great for IT Managers)
- Our FREE AV Scoping Service (Perfect for Project Managers)