{"version":"1.0","type":"rich","provider_name":"Buzzsprout","provider_url":"https://www.buzzsprout.com","author_url":"https://www.buzzsprout.com/2092963","width":500,"thumbnail_width":600,"thumbnail_height":600,"title":"The Customer Service Phrases That Break Trust","author_name":"Experience Action","html":"<iframe src=\"https://www.buzzsprout.com/2092963/episodes/19558255-the-customer-service-phrases-that-break-trust?client_source=oembed&amp;iframe=true\" width=\"100%\" height=\"200\" frameborder=\"0\" scrolling=\"no\" loading=\"lazy\" title=\"Experience Action, The Customer Service Phrases That Break Trust\"></iframe>","height":200,"thumbnail_url":"https://www.buzzsprout.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsiZGF0YSI6MTc5NzU3NjUzLCJwdXIiOiJibG9iX2lkIn19--7a8d6dce6d4eceb4c92941c7165082198fb43467/eyJfcmFpbHMiOnsiZGF0YSI6eyJmb3JtYXQiOiJqcGciLCJyZXNpemVfdG9fZmlsbCI6WzYwMCw2MDAseyJjcm9wIjoiY2VudHJlIn1dLCJzYXZlciI6eyJxdWFsaXR5Ijo2MH0sImNvbG91cnNwYWNlIjoic3JnYiJ9LCJwdXIiOiJ2YXJpYXRpb24ifX0=--0b154cb6b88107719b1a277923d35676ba5519cc/176CA.png"}