Meetings Matter Chatter
Industry trends and topics pertaining to the travel and meetings industry
Meetings Matter Chatter
Crafting Destination Magic. A Chat with Melissa Zorko, Hello! Destination Management
•
Jenna Baker
•
Season 2
•
Episode 8
Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.
On this episode, we focus on the purpose and value of a destination management company. Melissa Zorko, VP, National Account Executive from Hello! Destination Management talks about her view on customer service and the changes she has seen over the years. She also talks about the hottest trends in the marketplace and how a DMC can provide customers with an unparalleled experience by being the experts of both the destination and the customer experience.