What's Happening @FAUbusiness

Patient Ecosystem Management w/ FAU's Andrew Gallan, Ph.D.

July 25, 2019
What's Happening @FAUbusiness
Patient Ecosystem Management w/ FAU's Andrew Gallan, Ph.D.
Chapters
What's Happening @FAUbusiness
Patient Ecosystem Management w/ FAU's Andrew Gallan, Ph.D.
Jul 25, 2019
Andrew Gallan, Ph.D. - Assistant Professor, FAU Marketing Department, and Director, FAU Center for Services Marketing and Management
Andrew Gallan, Ph.D., an assistant professor of marketing and the director of the FAU Center for Services Marketing & Management, joined Jim Hellegaard, Media Relations Director at FAU Business, to discuss his co-authored article, “Transforming Community Well-being Through Patients’ Lived Experiences.”
Show Notes

Engaging a wider range of resources to connect patients with organizations within their community can help transform healthcare and improve overall well-being, according to new research published in the Journal of Business Research by faculty at Florida Atlantic University’s College of Business. The article, “Transforming Community Well-being Through Patients’ Lived Experiences,” introduces the concept of “patient ecosystem management” (PEM), which the authors describe as an organizational process that focuses on treating patients differently in terms of assessing, managing and expanding resources to achieve patient health and well-being goals.

Andrew Gallan, Ph.D. - lead author of the article, assistant professor in FAU’s marketing department, and director of the FAU Center for Services Marketing and Management - joined Jim Hellegaard, Media Relations Director at FAU Business, to discuss the research.



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