{"version":"1.0.0","segments":[{"speaker":"Rebecca Turnbull","startTime":5.37,"endTime":8.34,"body":"Welcome to the"},{"speaker":"Rebecca Turnbull","startTime":5.37,"endTime":8.34,"body":"Listen perspective. I'm your"},{"speaker":"Rebecca Turnbull","startTime":8.34,"endTime":12.48,"body":"host, Rebecca Hastings. I've"},{"speaker":"Rebecca Turnbull","startTime":8.34,"endTime":12.48,"body":"spent over a decade working with"},{"speaker":"Rebecca Turnbull","startTime":12.48,"endTime":15.96,"body":"executives in the tech sector,"},{"speaker":"Rebecca Turnbull","startTime":12.48,"endTime":15.96,"body":"and help successful companies"},{"speaker":"Rebecca Turnbull","startTime":15.96,"endTime":20.1,"body":"build their leadership teams and"},{"speaker":"Rebecca Turnbull","startTime":15.96,"endTime":20.1,"body":"scale. During my career, I've"},{"speaker":"Rebecca Turnbull","startTime":20.1,"endTime":22.86,"body":"been lucky to have the privilege"},{"speaker":"Rebecca Turnbull","startTime":20.1,"endTime":22.86,"body":"of learning from many"},{"speaker":"Rebecca Turnbull","startTime":22.86,"endTime":26.52,"body":"exceptional leaders. In these"},{"speaker":"Rebecca Turnbull","startTime":22.86,"endTime":26.52,"body":"conversations, you'll get"},{"speaker":"Rebecca Turnbull","startTime":26.52,"endTime":29.88,"body":"perspectives from peers, be"},{"speaker":"Rebecca Turnbull","startTime":26.52,"endTime":29.88,"body":"inspired, and learn what it"},{"speaker":"Rebecca Turnbull","startTime":29.88,"endTime":33.24,"body":"takes to become one of the best."},{"speaker":"Rebecca Turnbull","startTime":29.88,"endTime":33.24,"body":"This is your chance to listen to"},{"speaker":"Rebecca Turnbull","startTime":33.24,"endTime":36.54,"body":"experts talking about the"},{"speaker":"Rebecca Turnbull","startTime":33.24,"endTime":36.54,"body":"challenges, solutions, and the"},{"speaker":"Rebecca Turnbull","startTime":36.54,"endTime":39.48,"body":"vital insights they've gained in"},{"speaker":"Rebecca Turnbull","startTime":36.54,"endTime":39.48,"body":"their careers to date."},{"speaker":"Unknown","startTime":40.86,"endTime":43.41,"body":"When you're in a"},{"speaker":"Unknown","startTime":40.86,"endTime":43.41,"body":"business, money is absolutely"},{"speaker":"Unknown","startTime":43.41,"endTime":45.63,"body":"irrelevant. And he just"},{"speaker":"Unknown","startTime":43.41,"endTime":45.63,"body":"basically trying to deal with"},{"speaker":"Unknown","startTime":45.63,"endTime":49.08,"body":"100,000 challenges all at the"},{"speaker":"Unknown","startTime":45.63,"endTime":49.08,"body":"same time and the risk that it"},{"speaker":"Unknown","startTime":49.08,"endTime":52.02,"body":"could, in a few months alter"},{"speaker":"Unknown","startTime":49.08,"endTime":52.02,"body":"into nothing, so you've got to"},{"speaker":"Unknown","startTime":52.02,"endTime":54.48,"body":"want to do it because you want"},{"speaker":"Unknown","startTime":52.02,"endTime":54.48,"body":"the challenge of doing that. If"},{"speaker":"Unknown","startTime":54.48,"endTime":56.55,"body":"that is the case, go for it."},{"speaker":"Rebecca Turnbull","startTime":57.0,"endTime":60.75,"body":"Today I'm"},{"speaker":"Rebecca Turnbull","startTime":57.0,"endTime":60.75,"body":"joined by Robin Peters. He is"},{"speaker":"Rebecca Turnbull","startTime":60.78,"endTime":65.64,"body":"the CEO of really interesting"},{"speaker":"Rebecca Turnbull","startTime":60.78,"endTime":65.64,"body":"FinTech called snug or snug"},{"speaker":"Rebecca Turnbull","startTime":65.64,"endTime":68.46,"body":"energy as some people may know"},{"speaker":"Rebecca Turnbull","startTime":65.64,"endTime":68.46,"body":"it, he's going to share his"},{"speaker":"Rebecca Turnbull","startTime":68.46,"endTime":72.45,"body":"insights on like where FinTech"},{"speaker":"Rebecca Turnbull","startTime":68.46,"endTime":72.45,"body":"meets Net Zero, explain how this"},{"speaker":"Rebecca Turnbull","startTime":72.45,"endTime":75.99,"body":"happens at snug, and talk us"},{"speaker":"Rebecca Turnbull","startTime":72.45,"endTime":75.99,"body":"through how he and his team are"},{"speaker":"Rebecca Turnbull","startTime":75.99,"endTime":79.41,"body":"growing b2b, b2c business while"},{"speaker":"Rebecca Turnbull","startTime":75.99,"endTime":79.41,"body":"creating solutions that"},{"speaker":"Rebecca Turnbull","startTime":79.89,"endTime":84.42,"body":"ultimately you should hopefully"},{"speaker":"Rebecca Turnbull","startTime":79.89,"endTime":84.42,"body":"help decarbonize the economy. So"},{"speaker":"Rebecca Turnbull","startTime":84.96,"endTime":89.76,"body":"I just want to jump straight in"},{"speaker":"Rebecca Turnbull","startTime":84.96,"endTime":89.76,"body":"Robin. Tell me how did you come"},{"speaker":"Rebecca Turnbull","startTime":89.76,"endTime":91.38,"body":"up with the idea for snug"},{"speaker":"Unknown","startTime":91.56,"endTime":96.18,"body":"I had an idea when I"},{"speaker":"Unknown","startTime":91.56,"endTime":96.18,"body":"was Aviva of simplifying the way"},{"speaker":"Unknown","startTime":96.18,"endTime":100.53,"body":"that people buy insurance. And"},{"speaker":"Unknown","startTime":96.18,"endTime":100.53,"body":"the team was working with their"},{"speaker":"Unknown","startTime":101.16,"endTime":105.93,"body":"took the process to buy"},{"speaker":"Unknown","startTime":101.16,"endTime":105.93,"body":"insurance down from 156"},{"speaker":"Unknown","startTime":105.93,"endTime":111.36,"body":"questions to three questions."},{"speaker":"Unknown","startTime":105.93,"endTime":111.36,"body":"And after I left Aviva, I"},{"speaker":"Unknown","startTime":111.36,"endTime":114.78,"body":"thought well, why don't I try"},{"speaker":"Unknown","startTime":111.36,"endTime":114.78,"body":"and do that in home energy"},{"speaker":"Unknown","startTime":114.78,"endTime":120.09,"body":"efficiency. And because trying"},{"speaker":"Unknown","startTime":114.78,"endTime":120.09,"body":"to insulate and put renewable"},{"speaker":"Unknown","startTime":120.09,"endTime":123.15,"body":"energy in your home can be"},{"speaker":"Unknown","startTime":120.09,"endTime":123.15,"body":"really confusing and really"},{"speaker":"Unknown","startTime":123.15,"endTime":127.5,"body":"complex. So therefore a snug up"},{"speaker":"Unknown","startTime":123.15,"endTime":127.5,"body":"to make energy efficient homes"},{"speaker":"Unknown","startTime":127.5,"endTime":129.36,"body":"simple and affordable for"},{"speaker":"Unknown","startTime":127.5,"endTime":129.36,"body":"everyone."},{"speaker":"Rebecca Turnbull","startTime":130.02,"endTime":133.77,"body":"And energy"},{"speaker":"Rebecca Turnbull","startTime":130.02,"endTime":133.77,"body":"efficiency is, you know, not"},{"speaker":"Rebecca Turnbull","startTime":133.77,"endTime":136.92,"body":"just topical, but it is"},{"speaker":"Rebecca Turnbull","startTime":133.77,"endTime":136.92,"body":"expensive if you're retrofitting"},{"speaker":"Rebecca Turnbull","startTime":136.92,"endTime":140.7,"body":"your home, especially if you're"},{"speaker":"Rebecca Turnbull","startTime":136.92,"endTime":140.7,"body":"in I don't know, like a"},{"speaker":"Rebecca Turnbull","startTime":140.7,"endTime":146.76,"body":"Victorian tenement, like a lot"},{"speaker":"Rebecca Turnbull","startTime":140.7,"endTime":146.76,"body":"of people in the UK. So if you"},{"speaker":"Rebecca Turnbull","startTime":146.76,"endTime":150.6,"body":"could just like explain to me a"},{"speaker":"Rebecca Turnbull","startTime":146.76,"endTime":150.6,"body":"little bit more like how snug is"},{"speaker":"Rebecca Turnbull","startTime":150.6,"endTime":156.0,"body":"a fintech? Because initially, I"},{"speaker":"Rebecca Turnbull","startTime":150.6,"endTime":156.0,"body":"thought it was like a really"},{"speaker":"Rebecca Turnbull","startTime":156.06,"endTime":160.08,"body":"smart idea but took a degree of"},{"speaker":"Rebecca Turnbull","startTime":156.06,"endTime":160.08,"body":"lateral thinking. It wasn't like"},{"speaker":"Rebecca Turnbull","startTime":160.08,"endTime":163.98,"body":"blindingly apparent. So talk me"},{"speaker":"Rebecca Turnbull","startTime":160.08,"endTime":163.98,"body":"through that, please."},{"speaker":"Unknown","startTime":164.07,"endTime":167.91,"body":"The reason it's a"},{"speaker":"Unknown","startTime":164.07,"endTime":167.91,"body":"Fintech is we are linking"},{"speaker":"Unknown","startTime":168.9,"endTime":173.25,"body":"closely with financial services"},{"speaker":"Unknown","startTime":168.9,"endTime":173.25,"body":"companies to help make it"},{"speaker":"Unknown","startTime":173.28,"endTime":179.13,"body":"affordable for people to"},{"speaker":"Unknown","startTime":173.28,"endTime":179.13,"body":"retrofit their home. The average"},{"speaker":"Unknown","startTime":179.13,"endTime":185.1,"body":"cost of of fixing a home to be"},{"speaker":"Unknown","startTime":179.13,"endTime":185.1,"body":"energy efficient, is in the"},{"speaker":"Unknown","startTime":185.1,"endTime":188.82,"body":"order of 30,000 pounds. And wow,"},{"speaker":"Unknown","startTime":185.1,"endTime":188.82,"body":"most people don't have that"},{"speaker":"Unknown","startTime":188.82,"endTime":196.44,"body":"available in sort of ready cash."},{"speaker":"Unknown","startTime":188.82,"endTime":196.44,"body":"So the private sector financial"},{"speaker":"Unknown","startTime":196.65,"endTime":201.3,"body":"sector has to play a big role in"},{"speaker":"Unknown","startTime":196.65,"endTime":201.3,"body":"making that happen. And one"},{"speaker":"Unknown","startTime":201.81,"endTime":207.6,"body":"strap line that we use in snug"},{"speaker":"Unknown","startTime":201.81,"endTime":207.6,"body":"is that we're trying to make the"},{"speaker":"Unknown","startTime":207.6,"endTime":211.95,"body":"business case we'll turn the"},{"speaker":"Unknown","startTime":207.6,"endTime":211.95,"body":"business case for investing in"},{"speaker":"Unknown","startTime":211.95,"endTime":217.95,"body":"home of energy efficiency, from"},{"speaker":"Unknown","startTime":211.95,"endTime":217.95,"body":"a no hoper to a no brainer. And"},{"speaker":"Unknown","startTime":217.95,"endTime":222.78,"body":"most people will look at energy"},{"speaker":"Unknown","startTime":217.95,"endTime":222.78,"body":"efficiency. And if they spend"},{"speaker":"Unknown","startTime":222.87,"endTime":226.86,"body":"10,000 pounds on doing their"},{"speaker":"Unknown","startTime":222.87,"endTime":226.86,"body":"homework, they might reduce"},{"speaker":"Unknown","startTime":226.86,"endTime":231.63,"body":"their fuel bills by 300 pounds a"},{"speaker":"Unknown","startTime":226.86,"endTime":231.63,"body":"year, which means that it's"},{"speaker":"Unknown","startTime":231.63,"endTime":234.93,"body":"going to take 30 years to pay"},{"speaker":"Unknown","startTime":231.63,"endTime":234.93,"body":"back. And that just doesn't make"},{"speaker":"Unknown","startTime":234.93,"endTime":237.21,"body":"sense given that most people"},{"speaker":"Unknown","startTime":234.93,"endTime":237.21,"body":"only spend 10 years in their"},{"speaker":"Unknown","startTime":237.21,"endTime":241.23,"body":"home. What we're doing is"},{"speaker":"Unknown","startTime":237.21,"endTime":241.23,"body":"applying technology and a little"},{"speaker":"Unknown","startTime":241.23,"endTime":246.12,"body":"bit more data insight to help"},{"speaker":"Unknown","startTime":241.23,"endTime":246.12,"body":"reveal other ways that it's"},{"speaker":"Unknown","startTime":246.12,"endTime":247.8,"body":"worthwhile and help them fund"},{"speaker":"Unknown","startTime":246.12,"endTime":247.8,"body":"that."},{"speaker":"Rebecca Turnbull","startTime":248.639,"endTime":252.239,"body":"Because I"},{"speaker":"Rebecca Turnbull","startTime":248.639,"endTime":252.239,"body":"think that having a more energy"},{"speaker":"Rebecca Turnbull","startTime":252.269,"endTime":255.149,"body":"efficient home not only does it"},{"speaker":"Rebecca Turnbull","startTime":252.269,"endTime":255.149,"body":"reduce your outgoings on a"},{"speaker":"Rebecca Turnbull","startTime":255.149,"endTime":259.079,"body":"monthly basis. Certainly we have"},{"speaker":"Rebecca Turnbull","startTime":255.149,"endTime":259.079,"body":"lots of solar panels and we"},{"speaker":"Rebecca Turnbull","startTime":259.079,"endTime":262.469,"body":"changed all of our lights to LED"},{"speaker":"Rebecca Turnbull","startTime":259.079,"endTime":262.469,"body":"lights shortly after moving in."},{"speaker":"Rebecca Turnbull","startTime":262.799,"endTime":265.349,"body":"There's still lots of"},{"speaker":"Rebecca Turnbull","startTime":262.799,"endTime":265.349,"body":"installation things that we can"},{"speaker":"Rebecca Turnbull","startTime":265.349,"endTime":270.269,"body":"do apparently, but we are like"},{"speaker":"Rebecca Turnbull","startTime":265.349,"endTime":270.269,"body":"we have seen a visible decrease"},{"speaker":"Rebecca Turnbull","startTime":270.269,"endTime":273.329,"body":"in our bills, I suppose that"},{"speaker":"Rebecca Turnbull","startTime":270.269,"endTime":273.329,"body":"improves affordability for a"},{"speaker":"Rebecca Turnbull","startTime":273.329,"endTime":276.749,"body":"bank they they may feel more"},{"speaker":"Rebecca Turnbull","startTime":273.329,"endTime":276.749,"body":"confident lending the rest of"},{"speaker":"Rebecca Turnbull","startTime":276.749,"endTime":279.299,"body":"the money to me to do help the"},{"speaker":"Rebecca Turnbull","startTime":276.749,"endTime":279.299,"body":"rest of my house."},{"speaker":"Unknown","startTime":279.39,"endTime":283.17,"body":"Yeah, affordability is"},{"speaker":"Unknown","startTime":279.39,"endTime":283.17,"body":"definitely one thing. There's a"},{"speaker":"Unknown","startTime":283.17,"endTime":287.49,"body":"number of ways that we're trying"},{"speaker":"Unknown","startTime":283.17,"endTime":287.49,"body":"to help people better understand"},{"speaker":"Unknown","startTime":287.49,"endTime":291.27,"body":"the whole business case for for"},{"speaker":"Unknown","startTime":287.49,"endTime":291.27,"body":"doing their home up and one of"},{"speaker":"Unknown","startTime":291.27,"endTime":295.62,"body":"the key ones is is definitely"},{"speaker":"Unknown","startTime":291.27,"endTime":295.62,"body":"that their affordability will go"},{"speaker":"Unknown","startTime":295.62,"endTime":300.99,"body":"up if their fuel bills have gone"},{"speaker":"Unknown","startTime":295.62,"endTime":300.99,"body":"down. Also, just If you invest"},{"speaker":"Unknown","startTime":300.99,"endTime":303.75,"body":"in your kitchen, and you expect"},{"speaker":"Unknown","startTime":300.99,"endTime":303.75,"body":"that to improve the value of"},{"speaker":"Unknown","startTime":303.75,"endTime":307.59,"body":"your home, the same happens with"},{"speaker":"Unknown","startTime":303.75,"endTime":307.59,"body":"energy efficiency initiatives,"},{"speaker":"Unknown","startTime":307.59,"endTime":311.58,"body":"and we're trying to understand"},{"speaker":"Unknown","startTime":307.59,"endTime":311.58,"body":"that better. There are a lot of"},{"speaker":"Unknown","startTime":311.58,"endTime":316.86,"body":"grants available, it's pretty"},{"speaker":"Unknown","startTime":311.58,"endTime":316.86,"body":"difficult to find them and to"},{"speaker":"Unknown","startTime":316.89,"endTime":319.32,"body":"get actually apply for them and"},{"speaker":"Unknown","startTime":316.89,"endTime":319.32,"body":"get the cash. And we're trying"},{"speaker":"Unknown","startTime":319.32,"endTime":321.48,"body":"to make that simpler. And"},{"speaker":"Unknown","startTime":319.32,"endTime":321.48,"body":"obviously, that's, that's"},{"speaker":"Unknown","startTime":321.48,"endTime":327.03,"body":"important to people. And we can"},{"speaker":"Unknown","startTime":321.48,"endTime":327.03,"body":"open up people to different"},{"speaker":"Unknown","startTime":327.03,"endTime":331.02,"body":"financial products and financial"},{"speaker":"Unknown","startTime":327.03,"endTime":331.02,"body":"incentives. So we're actually"},{"speaker":"Unknown","startTime":331.02,"endTime":335.55,"body":"working on some work for a"},{"speaker":"Unknown","startTime":331.02,"endTime":335.55,"body":"project for Desnos, which is the"},{"speaker":"Unknown","startTime":336.36,"endTime":340.35,"body":"zero department then"},{"speaker":"Unknown","startTime":336.36,"endTime":340.35,"body":"government's looking at"},{"speaker":"Unknown","startTime":340.68,"endTime":343.65,"body":"innovation and green finance."},{"speaker":"Unknown","startTime":340.68,"endTime":343.65,"body":"And there's a number of quite"},{"speaker":"Unknown","startTime":343.74,"endTime":346.56,"body":"quite interesting financial"},{"speaker":"Unknown","startTime":343.74,"endTime":346.56,"body":"products coming through, that"},{"speaker":"Unknown","startTime":346.56,"endTime":350.04,"body":"can make it easier for people to"},{"speaker":"Unknown","startTime":346.56,"endTime":350.04,"body":"afford these investments."},{"speaker":"Rebecca Turnbull","startTime":350.46,"endTime":352.59,"body":"Because I have"},{"speaker":"Rebecca Turnbull","startTime":350.46,"endTime":352.59,"body":"seen that you can get like"},{"speaker":"Rebecca Turnbull","startTime":352.74,"endTime":356.28,"body":"slightly cheaper mortgage rate,"},{"speaker":"Rebecca Turnbull","startTime":352.74,"endTime":356.28,"body":"sometimes if you have a really"},{"speaker":"Rebecca Turnbull","startTime":356.28,"endTime":360.66,"body":"good EPC, or energy performance"},{"speaker":"Rebecca Turnbull","startTime":356.28,"endTime":360.66,"body":"certificate grading for your"},{"speaker":"Rebecca Turnbull","startTime":360.66,"endTime":363.84,"body":"house, what other kinds of"},{"speaker":"Rebecca Turnbull","startTime":360.66,"endTime":363.84,"body":"financial products are coming"},{"speaker":"Rebecca Turnbull","startTime":363.84,"endTime":364.44,"body":"down the line,"},{"speaker":"Unknown","startTime":364.799,"endTime":370.229,"body":"two things are very"},{"speaker":"Unknown","startTime":364.799,"endTime":370.229,"body":"mentioned, first, is a long term"},{"speaker":"Unknown","startTime":370.229,"endTime":373.679,"body":"mortgage. So people, you know,"},{"speaker":"Unknown","startTime":370.229,"endTime":373.679,"body":"again, if you're a 30 year"},{"speaker":"Unknown","startTime":373.679,"endTime":377.849,"body":"payback, then on investment,"},{"speaker":"Unknown","startTime":373.679,"endTime":377.849,"body":"then it really makes sense to"},{"speaker":"Unknown","startTime":377.849,"endTime":381.239,"body":"have a 30 year mortgage and"},{"speaker":"Unknown","startTime":377.849,"endTime":381.239,"body":"those 30 year mortgages are very"},{"speaker":"Unknown","startTime":381.239,"endTime":386.009,"body":"common, particularly in the US"},{"speaker":"Unknown","startTime":381.239,"endTime":386.009,"body":"not so common here. But that"},{"speaker":"Unknown","startTime":386.039,"endTime":389.339,"body":"that that can have quite a big"},{"speaker":"Unknown","startTime":386.039,"endTime":389.339,"body":"transformational effect in terms"},{"speaker":"Unknown","startTime":389.339,"endTime":394.559,"body":"of affording this. And the other"},{"speaker":"Unknown","startTime":389.339,"endTime":394.559,"body":"innovation, which is coming"},{"speaker":"Unknown","startTime":394.559,"endTime":399.239,"body":"through is a thing called heat"},{"speaker":"Unknown","startTime":394.559,"endTime":399.239,"body":"as a service. So you, you"},{"speaker":"Unknown","startTime":399.239,"endTime":404.639,"body":"basically only pay for a solar"},{"speaker":"Unknown","startTime":399.239,"endTime":404.639,"body":"or or heat pump as you deliver"},{"speaker":"Unknown","startTime":404.639,"endTime":407.309,"body":"the savings on your fuel bills,"},{"speaker":"Unknown","startTime":404.639,"endTime":407.309,"body":"and that those two products are"},{"speaker":"Unknown","startTime":407.309,"endTime":409.259,"body":"going to become more prominent."},{"speaker":"Rebecca Turnbull","startTime":409.62,"endTime":412.17,"body":"That's really"},{"speaker":"Rebecca Turnbull","startTime":409.62,"endTime":412.17,"body":"interesting and very positive to"},{"speaker":"Rebecca Turnbull","startTime":412.17,"endTime":416.58,"body":"hear. So all this stuff is"},{"speaker":"Rebecca Turnbull","startTime":412.17,"endTime":416.58,"body":"really important. You know,"},{"speaker":"Rebecca Turnbull","startTime":416.58,"endTime":420.09,"body":"there's a lot of work that needs"},{"speaker":"Rebecca Turnbull","startTime":416.58,"endTime":420.09,"body":"to be done by householders"},{"speaker":"Rebecca Turnbull","startTime":420.09,"endTime":424.11,"body":"governments and businesses,"},{"speaker":"Rebecca Turnbull","startTime":420.09,"endTime":424.11,"body":"towards helping us reach net"},{"speaker":"Rebecca Turnbull","startTime":424.11,"endTime":429.0,"body":"zero and decarbonizing the"},{"speaker":"Rebecca Turnbull","startTime":424.11,"endTime":429.0,"body":"economy. When I started looking"},{"speaker":"Rebecca Turnbull","startTime":429.0,"endTime":432.78,"body":"into snug initially, one of the"},{"speaker":"Rebecca Turnbull","startTime":429.0,"endTime":432.78,"body":"things that absolutely blew my"},{"speaker":"Rebecca Turnbull","startTime":432.78,"endTime":436.71,"body":"mind was the amount of finance"},{"speaker":"Rebecca Turnbull","startTime":432.78,"endTime":436.71,"body":"carbon in the economy that was"},{"speaker":"Rebecca Turnbull","startTime":436.71,"endTime":442.08,"body":"linked to mortgages. I just had"},{"speaker":"Rebecca Turnbull","startTime":436.71,"endTime":442.08,"body":"no idea that mortgages, were"},{"speaker":"Rebecca Turnbull","startTime":442.14,"endTime":444.27,"body":"such a large source of carbon."},{"speaker":"Unknown","startTime":444.75,"endTime":450.15,"body":"Yeah, I mean, and banks"},{"speaker":"Unknown","startTime":444.75,"endTime":450.15,"body":"are, I think it's very good news"},{"speaker":"Unknown","startTime":450.15,"endTime":454.62,"body":"that banks are looking very hard"},{"speaker":"Unknown","startTime":450.15,"endTime":454.62,"body":"at their carbon emissions from"},{"speaker":"Unknown","startTime":454.62,"endTime":457.77,"body":"the, what they call the financed"},{"speaker":"Unknown","startTime":454.62,"endTime":457.77,"body":"emissions from their mortgage"},{"speaker":"Unknown","startTime":457.77,"endTime":462.27,"body":"portfolio. So just in terms of,"},{"speaker":"Unknown","startTime":457.77,"endTime":462.27,"body":"you know, every business is"},{"speaker":"Unknown","startTime":462.27,"endTime":466.5,"body":"looking to reduce his own carbon"},{"speaker":"Unknown","startTime":462.27,"endTime":466.5,"body":"footprint from its offices, and"},{"speaker":"Unknown","startTime":466.56,"endTime":470.49,"body":"you know, the use of non"},{"speaker":"Unknown","startTime":466.56,"endTime":470.49,"body":"recyclable cups or whatever. But"},{"speaker":"Unknown","startTime":470.49,"endTime":475.35,"body":"that is a tiny proportion for a"},{"speaker":"Unknown","startTime":470.49,"endTime":475.35,"body":"bank of the finance emissions"},{"speaker":"Unknown","startTime":475.35,"endTime":479.55,"body":"for his mortgages. So the"},{"speaker":"Unknown","startTime":475.35,"endTime":479.55,"body":"typical bank, the emissions from"},{"speaker":"Unknown","startTime":479.55,"endTime":484.23,"body":"the houses, its mortgage, as"},{"speaker":"Unknown","startTime":479.55,"endTime":484.23,"body":"mortgages on are 30 times more"},{"speaker":"Unknown","startTime":484.32,"endTime":489.18,"body":"than the emissions of the bank"},{"speaker":"Unknown","startTime":484.32,"endTime":489.18,"body":"itself. And most of the retail"},{"speaker":"Unknown","startTime":489.18,"endTime":492.24,"body":"banks is through a thing called"},{"speaker":"Unknown","startTime":489.18,"endTime":492.24,"body":"the netzero banking Alliance,"},{"speaker":"Unknown","startTime":492.6,"endTime":497.52,"body":"have made commitments to reduce"},{"speaker":"Unknown","startTime":492.6,"endTime":497.52,"body":"those emissions by up to 50% in"},{"speaker":"Unknown","startTime":497.52,"endTime":501.93,"body":"the next seven or eight years."},{"speaker":"Unknown","startTime":497.52,"endTime":501.93,"body":"So the definitely starting to"},{"speaker":"Unknown","startTime":501.93,"endTime":503.4,"body":"put their money where their"},{"speaker":"Unknown","startTime":501.93,"endTime":503.4,"body":"mouth is."},{"speaker":"Rebecca Turnbull","startTime":504.21,"endTime":506.46,"body":"And we're"},{"speaker":"Rebecca Turnbull","startTime":504.21,"endTime":506.46,"body":"talking within the context of"},{"speaker":"Rebecca Turnbull","startTime":506.46,"endTime":510.93,"body":"the UK because that's where you"},{"speaker":"Rebecca Turnbull","startTime":506.46,"endTime":510.93,"body":"guys have started up. The amount"},{"speaker":"Rebecca Turnbull","startTime":510.93,"endTime":514.44,"body":"of money is going to cost for"},{"speaker":"Rebecca Turnbull","startTime":510.93,"endTime":514.44,"body":"all of the home improvements in"},{"speaker":"Rebecca Turnbull","startTime":514.44,"endTime":520.14,"body":"the UK over the next 25 years"},{"speaker":"Rebecca Turnbull","startTime":514.44,"endTime":520.14,"body":"must be absolutely vast numbers"},{"speaker":"Rebecca Turnbull","startTime":520.14,"endTime":523.98,"body":"of billions. What how does that"},{"speaker":"Rebecca Turnbull","startTime":520.14,"endTime":523.98,"body":"market translate globally?"},{"speaker":"Unknown","startTime":524.49,"endTime":526.44,"body":"It definitely trends. I"},{"speaker":"Unknown","startTime":524.49,"endTime":526.44,"body":"mean, it's an eye watering"},{"speaker":"Unknown","startTime":526.44,"endTime":531.15,"body":"number just in the UK. So the"},{"speaker":"Unknown","startTime":526.44,"endTime":531.15,"body":"the climate change Committee,"},{"speaker":"Unknown","startTime":531.15,"endTime":534.21,"body":"which is probably the best"},{"speaker":"Unknown","startTime":531.15,"endTime":534.21,"body":"source of data like this"},{"speaker":"Unknown","startTime":534.66,"endTime":539.28,"body":"estimates that it's going to"},{"speaker":"Unknown","startTime":534.66,"endTime":539.28,"body":"cost in the order of 250 billion"},{"speaker":"Unknown","startTime":539.28,"endTime":545.04,"body":"pounds to fix UK homes. That"},{"speaker":"Unknown","startTime":539.28,"endTime":545.04,"body":"that's the 29 million homes in"},{"speaker":"Unknown","startTime":545.04,"endTime":550.32,"body":"the UK. Obviously, that that"},{"speaker":"Unknown","startTime":545.04,"endTime":550.32,"body":"money is not going to be"},{"speaker":"Unknown","startTime":550.32,"endTime":555.42,"body":"available through public sector"},{"speaker":"Unknown","startTime":550.32,"endTime":555.42,"body":"grants. So that that numbers the"},{"speaker":"Unknown","startTime":555.42,"endTime":560.43,"body":"UK, I mean, it taking it"},{"speaker":"Unknown","startTime":555.42,"endTime":560.43,"body":"overseas, that the problem is"},{"speaker":"Unknown","startTime":560.43,"endTime":565.74,"body":"definitely exists in pretty much"},{"speaker":"Unknown","startTime":560.43,"endTime":565.74,"body":"every developed country. The UK"},{"speaker":"Unknown","startTime":565.74,"endTime":569.82,"body":"has leakier homes than than a"},{"speaker":"Unknown","startTime":565.74,"endTime":569.82,"body":"number of other countries. But"},{"speaker":"Unknown","startTime":570.42,"endTime":575.22,"body":"just taking the US as an"},{"speaker":"Unknown","startTime":570.42,"endTime":575.22,"body":"example, the US economies is"},{"speaker":"Unknown","startTime":576.15,"endTime":582.24,"body":"approximately 10 times bigger"},{"speaker":"Unknown","startTime":576.15,"endTime":582.24,"body":"than the UK. And it has a very"},{"speaker":"Unknown","startTime":582.24,"endTime":587.46,"body":"substantial issue as well with"},{"speaker":"Unknown","startTime":582.24,"endTime":587.46,"body":"the energy efficiency of of US"},{"speaker":"Unknown","startTime":587.46,"endTime":591.06,"body":"homes, particularly in the kind"},{"speaker":"Unknown","startTime":587.46,"endTime":591.06,"body":"of the Northeast states of the"},{"speaker":"Unknown","startTime":591.06,"endTime":594.66,"body":"US though at least at least five"},{"speaker":"Unknown","startTime":591.06,"endTime":594.66,"body":"to 10 times the size just in the"},{"speaker":"Unknown","startTime":594.66,"endTime":600.63,"body":"US and then if you expand that"},{"speaker":"Unknown","startTime":594.66,"endTime":600.63,"body":"to Germany, France, etc. You So"},{"speaker":"Unknown","startTime":600.66,"endTime":602.76,"body":"a very, very significant market"},{"speaker":"Unknown","startTime":600.66,"endTime":602.76,"body":"need."},{"speaker":"Rebecca Turnbull","startTime":603.48,"endTime":605.19,"body":"So we're"},{"speaker":"Rebecca Turnbull","startTime":603.48,"endTime":605.19,"body":"looking at trillions globally"},{"speaker":"Rebecca Turnbull","startTime":605.19,"endTime":608.46,"body":"that needs to be spent on all of"},{"speaker":"Rebecca Turnbull","startTime":605.19,"endTime":608.46,"body":"this solutions."},{"speaker":"Unknown","startTime":608.82,"endTime":612.69,"body":"Yes and unjust in the"},{"speaker":"Unknown","startTime":608.82,"endTime":612.69,"body":"US. It's quite, it's very"},{"speaker":"Unknown","startTime":612.69,"endTime":616.71,"body":"topical. There's a thing called"},{"speaker":"Unknown","startTime":612.69,"endTime":616.71,"body":"the inflation Reduction Act in"},{"speaker":"Unknown","startTime":616.71,"endTime":620.1,"body":"the US, which is going through"},{"speaker":"Unknown","startTime":616.71,"endTime":620.1,"body":"at the moment, which has in"},{"speaker":"Unknown","startTime":620.1,"endTime":627.57,"body":"excess of $300 billion focused"},{"speaker":"Unknown","startTime":620.1,"endTime":627.57,"body":"on green tech alone. And again,"},{"speaker":"Unknown","startTime":627.57,"endTime":630.99,"body":"that's just the public sector"},{"speaker":"Unknown","startTime":627.57,"endTime":630.99,"body":"components of it. So the amount"},{"speaker":"Unknown","startTime":630.99,"endTime":634.53,"body":"of the amount of money that's"},{"speaker":"Unknown","startTime":630.99,"endTime":634.53,"body":"going to be the focus have to be"},{"speaker":"Unknown","startTime":634.53,"endTime":638.22,"body":"focused to help get houses net"},{"speaker":"Unknown","startTime":634.53,"endTime":638.22,"body":"zero is going to be pretty high"},{"speaker":"Unknown","startTime":638.22,"endTime":638.7,"body":"watering."},{"speaker":"Rebecca Turnbull","startTime":639.27,"endTime":642.03,"body":"I gaze eye"},{"speaker":"Rebecca Turnbull","startTime":639.27,"endTime":642.03,"body":"watering is definitely the right"},{"speaker":"Rebecca Turnbull","startTime":642.03,"endTime":646.41,"body":"way to look at it. But it's also"},{"speaker":"Rebecca Turnbull","startTime":642.03,"endTime":646.41,"body":"a huge opportunity. It's, I"},{"speaker":"Rebecca Turnbull","startTime":646.41,"endTime":648.96,"body":"think that the simplicity with"},{"speaker":"Rebecca Turnbull","startTime":646.41,"endTime":648.96,"body":"which you've been able to"},{"speaker":"Rebecca Turnbull","startTime":648.99,"endTime":653.16,"body":"deliver a solution to consumers"},{"speaker":"Rebecca Turnbull","startTime":648.99,"endTime":653.16,"body":"in the UK is really quite"},{"speaker":"Rebecca Turnbull","startTime":653.16,"endTime":656.76,"body":"interesting. Can you tell me how"},{"speaker":"Rebecca Turnbull","startTime":653.16,"endTime":656.76,"body":"you wish to do that?"},{"speaker":"Unknown","startTime":657.239,"endTime":660.899,"body":"Yeah, one of my co"},{"speaker":"Unknown","startTime":657.239,"endTime":660.899,"body":"founders, a guy called Neil"},{"speaker":"Unknown","startTime":660.899,"endTime":666.149,"body":"Swenson founded one of the"},{"speaker":"Unknown","startTime":660.899,"endTime":666.149,"body":"London agency called Rufus"},{"speaker":"Unknown","startTime":666.149,"endTime":672.449,"body":"Leonard, and very much focused"},{"speaker":"Unknown","startTime":666.149,"endTime":672.449,"body":"on people centered design and"},{"speaker":"Unknown","startTime":672.479,"endTime":677.969,"body":"easy UX, etc. And he's been"},{"speaker":"Unknown","startTime":672.479,"endTime":677.969,"body":"really, really at the forefront"},{"speaker":"Unknown","startTime":677.999,"endTime":682.619,"body":"of trying to talk in custody in"},{"speaker":"Unknown","startTime":677.999,"endTime":682.619,"body":"real people's language,"},{"speaker":"Unknown","startTime":683.909,"endTime":688.259,"body":"demystify things as much as"},{"speaker":"Unknown","startTime":683.909,"endTime":688.259,"body":"possible that there are loads of"},{"speaker":"Unknown","startTime":688.259,"endTime":692.459,"body":"people in the sector, trying"},{"speaker":"Unknown","startTime":688.259,"endTime":692.459,"body":"really hard to fix things. Quite"},{"speaker":"Unknown","startTime":692.459,"endTime":695.219,"body":"a lot of them come back come"},{"speaker":"Unknown","startTime":692.459,"endTime":695.219,"body":"from a technical background and"},{"speaker":"Unknown","startTime":695.219,"endTime":699.239,"body":"tend to default to kind of"},{"speaker":"Unknown","startTime":695.219,"endTime":699.239,"body":"technical speak. So Neil"},{"speaker":"Unknown","startTime":699.239,"endTime":702.779,"body":"particularly has brought us to"},{"speaker":"Unknown","startTime":699.239,"endTime":702.779,"body":"really just trying to talk in in"},{"speaker":"Unknown","startTime":702.779,"endTime":708.839,"body":"humans, human beings terms and"},{"speaker":"Unknown","startTime":702.779,"endTime":708.839,"body":"not overcomplicate things. And I"},{"speaker":"Unknown","startTime":708.839,"endTime":713.339,"body":"mean, one of my bugbears"},{"speaker":"Unknown","startTime":708.839,"endTime":713.339,"body":"actually, is that there's no"},{"speaker":"Unknown","startTime":713.339,"endTime":717.599,"body":"real doubt the most efficient"},{"speaker":"Unknown","startTime":713.339,"endTime":717.599,"body":"way to make a home home, a home"},{"speaker":"Unknown","startTime":717.959,"endTime":723.839,"body":"energy efficient is to get a"},{"speaker":"Unknown","startTime":717.959,"endTime":723.839,"body":"kick out the owners, and to fix"},{"speaker":"Unknown","startTime":723.839,"endTime":727.499,"body":"the house from top to bottom in"},{"speaker":"Unknown","startTime":723.839,"endTime":727.499,"body":"one go, and, and then let them"},{"speaker":"Unknown","startTime":727.499,"endTime":730.979,"body":"back in when it's all being"},{"speaker":"Unknown","startTime":727.499,"endTime":730.979,"body":"done. And that's definitely"},{"speaker":"Unknown","startTime":730.979,"endTime":734.099,"body":"cheaper and more efficient. But"},{"speaker":"Unknown","startTime":730.979,"endTime":734.099,"body":"that's not the way that human"},{"speaker":"Unknown","startTime":734.099,"endTime":737.969,"body":"beings think. And most people"},{"speaker":"Unknown","startTime":734.099,"endTime":737.969,"body":"will want to do things, you"},{"speaker":"Unknown","startTime":737.969,"endTime":741.089,"body":"know, a bit at a time, maybe do"},{"speaker":"Unknown","startTime":737.969,"endTime":741.089,"body":"some renovation to some"},{"speaker":"Unknown","startTime":741.089,"endTime":743.279,"body":"improvement while they're"},{"speaker":"Unknown","startTime":741.089,"endTime":743.279,"body":"changing the kitchen or when"},{"speaker":"Unknown","startTime":743.279,"endTime":746.159,"body":"they're moving into a new house"},{"speaker":"Unknown","startTime":743.279,"endTime":746.159,"body":"or what have you. And that's"},{"speaker":"Unknown","startTime":746.159,"endTime":748.169,"body":"what we need to overlay to"},{"speaker":"Unknown","startTime":746.159,"endTime":748.169,"body":"actually make this work in"},{"speaker":"Unknown","startTime":748.169,"endTime":752.759,"body":"practice with what's called the"},{"speaker":"Unknown","startTime":748.169,"endTime":752.759,"body":"The able to pay sector or the or"},{"speaker":"Unknown","startTime":752.759,"endTime":755.699,"body":"the, you know, the average"},{"speaker":"Unknown","startTime":752.759,"endTime":755.699,"body":"homeowner in the UK think, you"},{"speaker":"Rebecca Turnbull","startTime":755.7,"endTime":758.07,"body":"know, it's a"},{"speaker":"Rebecca Turnbull","startTime":755.7,"endTime":758.07,"body":"behavioral challenge. And you"},{"speaker":"Rebecca Turnbull","startTime":758.07,"endTime":761.16,"body":"have to make it simple for"},{"speaker":"Rebecca Turnbull","startTime":758.07,"endTime":761.16,"body":"people to change their behavior."},{"speaker":"Rebecca Turnbull","startTime":761.16,"endTime":763.38,"body":"I mean, you were talking at the"},{"speaker":"Rebecca Turnbull","startTime":761.16,"endTime":763.38,"body":"start, but how you were able to"},{"speaker":"Rebecca Turnbull","startTime":763.38,"endTime":768.75,"body":"take those 156 questions, right"},{"speaker":"Rebecca Turnbull","startTime":763.38,"endTime":768.75,"body":"down to three when you were"},{"speaker":"Rebecca Turnbull","startTime":768.75,"endTime":771.84,"body":"working in the insurance sector."},{"speaker":"Rebecca Turnbull","startTime":768.75,"endTime":771.84,"body":"But one of the things that I"},{"speaker":"Rebecca Turnbull","startTime":771.84,"endTime":775.44,"body":"find when I looked at Snoke, and"},{"speaker":"Rebecca Turnbull","startTime":771.84,"endTime":775.44,"body":"I went onto your website and put"},{"speaker":"Rebecca Turnbull","startTime":775.44,"endTime":780.21,"body":"my details and was, you had"},{"speaker":"Rebecca Turnbull","startTime":775.44,"endTime":780.21,"body":"connected into a lot of public"},{"speaker":"Rebecca Turnbull","startTime":780.21,"endTime":784.35,"body":"data, so you already knew a bit"},{"speaker":"Rebecca Turnbull","startTime":780.21,"endTime":784.35,"body":"about my property, what I had"},{"speaker":"Rebecca Turnbull","startTime":784.35,"endTime":788.1,"body":"done, what I hadn't done based"},{"speaker":"Rebecca Turnbull","startTime":784.35,"endTime":788.1,"body":"on various bits and pieces of"},{"speaker":"Rebecca Turnbull","startTime":788.1,"endTime":795.69,"body":"information, it was incredibly"},{"speaker":"Rebecca Turnbull","startTime":788.1,"endTime":795.69,"body":"quick. B, have you any tips"},{"speaker":"Rebecca Turnbull","startTime":795.72,"endTime":799.65,"body":"beyond like making things simple"},{"speaker":"Rebecca Turnbull","startTime":795.72,"endTime":799.65,"body":"for helping people to change"},{"speaker":"Rebecca Turnbull","startTime":799.65,"endTime":803.4,"body":"their behavior? Because I know"},{"speaker":"Rebecca Turnbull","startTime":799.65,"endTime":803.4,"body":"that you, your customer, team,"},{"speaker":"Rebecca Turnbull","startTime":803.4,"endTime":807.39,"body":"product, and marketing team are"},{"speaker":"Rebecca Turnbull","startTime":803.4,"endTime":807.39,"body":"really focused on these aspects."},{"speaker":"Unknown","startTime":807.63,"endTime":810.6,"body":"Yeah, and I mean,"},{"speaker":"Unknown","startTime":807.63,"endTime":810.6,"body":"Jamie, our product guy, she"},{"speaker":"Unknown","startTime":810.63,"endTime":814.23,"body":"really should be speaking to"},{"speaker":"Unknown","startTime":810.63,"endTime":814.23,"body":"this. But I mean, his he's"},{"speaker":"Unknown","startTime":814.23,"endTime":817.92,"body":"absolutely obsessed with"},{"speaker":"Unknown","startTime":814.23,"endTime":817.92,"body":"brightly with talking to"},{"speaker":"Unknown","startTime":817.92,"endTime":823.5,"body":"customers. And every single new"},{"speaker":"Unknown","startTime":817.92,"endTime":823.5,"body":"feature or iteration will be"},{"speaker":"Unknown","startTime":823.5,"endTime":828.06,"body":"tested with with human beings."},{"speaker":"Unknown","startTime":823.5,"endTime":828.06,"body":"And that's a very good way of,"},{"speaker":"Unknown","startTime":829.14,"endTime":832.29,"body":"of getting us a little bit more"},{"speaker":"Unknown","startTime":829.14,"endTime":832.29,"body":"real in terms of changes that"},{"speaker":"Unknown","startTime":832.29,"endTime":835.89,"body":"we're making to the product."},{"speaker":"Unknown","startTime":832.29,"endTime":835.89,"body":"Yeah, I mean, just obviously"},{"speaker":"Unknown","startTime":835.89,"endTime":838.8,"body":"getting into stepping in your"},{"speaker":"Unknown","startTime":835.89,"endTime":838.8,"body":"customers shoes or whatever is"},{"speaker":"Unknown","startTime":838.8,"endTime":842.97,"body":"what is what, what is absolutely"},{"speaker":"Unknown","startTime":838.8,"endTime":842.97,"body":"critical. I think the key thing"},{"speaker":"Unknown","startTime":842.97,"endTime":846.03,"body":"is I can't remember who"},{"speaker":"Unknown","startTime":842.97,"endTime":846.03,"body":"mentioned, but it's actually"},{"speaker":"Unknown","startTime":846.03,"endTime":850.83,"body":"really difficult to make things"},{"speaker":"Unknown","startTime":846.03,"endTime":850.83,"body":"simple. With there's lots of"},{"speaker":"Unknown","startTime":850.86,"endTime":855.78,"body":"complex data models in the"},{"speaker":"Unknown","startTime":850.86,"endTime":855.78,"body":"background, trying to make"},{"speaker":"Unknown","startTime":855.78,"endTime":859.98,"body":"trying to present something in a"},{"speaker":"Unknown","startTime":855.78,"endTime":859.98,"body":"simple way to customers. And the"},{"speaker":"Unknown","startTime":859.98,"endTime":862.89,"body":"easiest thing is just to present"},{"speaker":"Unknown","startTime":859.98,"endTime":862.89,"body":"all that complexity to people."},{"speaker":"Unknown","startTime":863.34,"endTime":866.97,"body":"The difficult thing is, is a is"},{"speaker":"Unknown","startTime":863.34,"endTime":866.97,"body":"trying to make it simple. And"},{"speaker":"Unknown","startTime":866.97,"endTime":871.44,"body":"that's why, you know, Jamie's"},{"speaker":"Unknown","startTime":866.97,"endTime":871.44,"body":"focus on you know, constant user"},{"speaker":"Unknown","startTime":871.44,"endTime":872.97,"body":"testing is so important to us."},{"speaker":"Rebecca Turnbull","startTime":873.69,"endTime":876.99,"body":"Absolutely."},{"speaker":"Rebecca Turnbull","startTime":873.69,"endTime":876.99,"body":"And we've talked there a little"},{"speaker":"Rebecca Turnbull","startTime":876.99,"endTime":881.79,"body":"bit about the b2c side of your"},{"speaker":"Rebecca Turnbull","startTime":876.99,"endTime":881.79,"body":"business and how anybody who you"},{"speaker":"Rebecca Turnbull","startTime":881.79,"endTime":885.63,"body":"know it is a homeowner with go"},{"speaker":"Rebecca Turnbull","startTime":881.79,"endTime":885.63,"body":"and find out how to meet their"},{"speaker":"Rebecca Turnbull","startTime":885.63,"endTime":889.32,"body":"property and more energy"},{"speaker":"Rebecca Turnbull","startTime":885.63,"endTime":889.32,"body":"efficient. Tell me a bit more"},{"speaker":"Rebecca Turnbull","startTime":889.32,"endTime":894.99,"body":"about the b2b side of things."},{"speaker":"Rebecca Turnbull","startTime":889.32,"endTime":894.99,"body":"And how that works within snug."},{"speaker":"Unknown","startTime":895.199,"endTime":900.959,"body":"Yeah, I think we want"},{"speaker":"Unknown","startTime":895.199,"endTime":900.959,"body":"to move paste, and we want to"},{"speaker":"Unknown","startTime":900.959,"endTime":903.989,"body":"reach a lot of people quickly, I"},{"speaker":"Unknown","startTime":900.959,"endTime":903.989,"body":"think is probably the simplest"},{"speaker":"Unknown","startTime":904.349,"endTime":909.179,"body":"way of summarizing. And"},{"speaker":"Unknown","startTime":904.349,"endTime":909.179,"body":"therefore, it's more efficient"},{"speaker":"Unknown","startTime":909.179,"endTime":913.739,"body":"for us to work with businesses"},{"speaker":"Unknown","startTime":909.179,"endTime":913.739,"body":"that already have a significant"},{"speaker":"Unknown","startTime":913.739,"endTime":917.279,"body":"customer base. And also, we're"},{"speaker":"Unknown","startTime":913.739,"endTime":917.279,"body":"trying to do the same thing we"},{"speaker":"Unknown","startTime":917.279,"endTime":919.979,"body":"are, which is help their"},{"speaker":"Unknown","startTime":917.279,"endTime":919.979,"body":"customers make their homes more"},{"speaker":"Unknown","startTime":919.979,"endTime":926.009,"body":"energy efficient. So it's also"},{"speaker":"Unknown","startTime":919.979,"endTime":926.009,"body":"cheaper for us to go via a"},{"speaker":"Unknown","startTime":926.009,"endTime":930.299,"body":"business rather than to spend,"},{"speaker":"Unknown","startTime":926.009,"endTime":930.299,"body":"you know, on track attracting"},{"speaker":"Unknown","startTime":930.299,"endTime":934.019,"body":"customers one by one. So we're"},{"speaker":"Unknown","startTime":930.299,"endTime":934.019,"body":"working, particularly with banks"},{"speaker":"Unknown","startTime":934.079,"endTime":939.269,"body":"on working at helping them help"},{"speaker":"Unknown","startTime":934.079,"endTime":939.269,"body":"their customers and our kind of"},{"speaker":"Unknown","startTime":939.359,"endTime":944.789,"body":"business model is b2b to see. So"},{"speaker":"Unknown","startTime":939.359,"endTime":944.789,"body":"we just we try and present them"},{"speaker":"Unknown","startTime":944.789,"endTime":949.379,"body":"with a really customer centric"},{"speaker":"Unknown","startTime":944.789,"endTime":949.379,"body":"offer, that can can help help"},{"speaker":"Unknown","startTime":949.379,"endTime":952.799,"body":"them achieve their their own"},{"speaker":"Unknown","startTime":949.379,"endTime":952.799,"body":"business objectives. And that"},{"speaker":"Unknown","startTime":952.799,"endTime":957.419,"body":"does work pretty pretty well, to"},{"speaker":"Unknown","startTime":952.799,"endTime":957.419,"body":"date, we were speaking to and"},{"speaker":"Unknown","startTime":957.419,"endTime":959.909,"body":"working with a number of utility"},{"speaker":"Unknown","startTime":957.419,"endTime":959.909,"body":"companies as well who've"},{"speaker":"Unknown","startTime":959.939,"endTime":962.819,"body":"obviously got a really"},{"speaker":"Unknown","startTime":959.939,"endTime":962.819,"body":"significant vested interest in,"},{"speaker":"Unknown","startTime":963.389,"endTime":967.049,"body":"in driving energy efficiency,"},{"speaker":"Unknown","startTime":963.389,"endTime":967.049,"body":"that and even beyond that many,"},{"speaker":"Unknown","startTime":967.109,"endTime":971.039,"body":"many large employers are trying"},{"speaker":"Unknown","startTime":967.109,"endTime":971.039,"body":"to help their employees with"},{"speaker":"Unknown","startTime":971.039,"endTime":974.279,"body":"their own energy efficiency"},{"speaker":"Unknown","startTime":971.039,"endTime":974.279,"body":"measures as well. So there's"},{"speaker":"Unknown","startTime":974.279,"endTime":977.849,"body":"quite a broad list of businesses"},{"speaker":"Unknown","startTime":974.279,"endTime":977.849,"body":"that we can work through,"},{"speaker":"Rebecca Turnbull","startTime":979.89,"endTime":981.78,"body":"I can"},{"speaker":"Rebecca Turnbull","startTime":979.89,"endTime":981.78,"body":"immediately see the value for"},{"speaker":"Rebecca Turnbull","startTime":981.78,"endTime":986.43,"body":"banks there, but adding value to"},{"speaker":"Rebecca Turnbull","startTime":981.78,"endTime":986.43,"body":"their customer base and helping"},{"speaker":"Rebecca Turnbull","startTime":986.43,"endTime":989.34,"body":"them with something that's"},{"speaker":"Rebecca Turnbull","startTime":986.43,"endTime":989.34,"body":"actually quite right. It is"},{"speaker":"Rebecca Turnbull","startTime":989.34,"endTime":992.46,"body":"complex, where do you start?"},{"speaker":"Rebecca Turnbull","startTime":989.34,"endTime":992.46,"body":"Where do you get the most return"},{"speaker":"Rebecca Turnbull","startTime":992.46,"endTime":995.7,"body":"on investing in your property?"},{"speaker":"Rebecca Turnbull","startTime":992.46,"endTime":995.7,"body":"How much value is that going to"},{"speaker":"Rebecca Turnbull","startTime":995.7,"endTime":1002.24,"body":"add to that individual's home."},{"speaker":"Rebecca Turnbull","startTime":995.7,"endTime":1002.24,"body":"But I mean, that obviously, then"},{"speaker":"Rebecca Turnbull","startTime":1002.45,"endTime":1005.78,"body":"adds value to the bank's assets,"},{"speaker":"Rebecca Turnbull","startTime":1002.45,"endTime":1005.78,"body":"if they're owning mortgages and"},{"speaker":"Rebecca Turnbull","startTime":1005.78,"endTime":1010.58,"body":"things like that. So it seems"},{"speaker":"Rebecca Turnbull","startTime":1005.78,"endTime":1010.58,"body":"very virtuous that way. What"},{"speaker":"Rebecca Turnbull","startTime":1010.58,"endTime":1012.95,"body":"other benefits are there for"},{"speaker":"Rebecca Turnbull","startTime":1010.58,"endTime":1012.95,"body":"banks, and having those kind of"},{"speaker":"Rebecca Turnbull","startTime":1012.95,"endTime":1014.36,"body":"partnerships with you,"},{"speaker":"Unknown","startTime":1015.05,"endTime":1020.87,"body":"banks increasingly want"},{"speaker":"Unknown","startTime":1015.05,"endTime":1020.87,"body":"to be seen to be doing the right"},{"speaker":"Unknown","startTime":1020.87,"endTime":1026.09,"body":"thing for their customers. And"},{"speaker":"Unknown","startTime":1020.87,"endTime":1026.09,"body":"actually, a number of the banks"},{"speaker":"Unknown","startTime":1026.15,"endTime":1029.96,"body":"that we speak to, I mean, that"},{"speaker":"Unknown","startTime":1026.15,"endTime":1029.96,"body":"there's, you know, there's,"},{"speaker":"Unknown","startTime":1030.02,"endTime":1034.67,"body":"there's definitely a commercial"},{"speaker":"Unknown","startTime":1030.02,"endTime":1034.67,"body":"benefit to a bank in providing"},{"speaker":"Unknown","startTime":1034.67,"endTime":1037.01,"body":"an opportunity for people to"},{"speaker":"Unknown","startTime":1034.67,"endTime":1037.01,"body":"take additional lending against"},{"speaker":"Unknown","startTime":1037.28,"endTime":1041.54,"body":"their mortgage. And that's,"},{"speaker":"Unknown","startTime":1037.28,"endTime":1041.54,"body":"that's, you know, a significant"},{"speaker":"Unknown","startTime":1041.54,"endTime":1045.53,"body":"commercial driver. But actually,"},{"speaker":"Unknown","startTime":1041.54,"endTime":1045.53,"body":"when we speak to the banks, that"},{"speaker":"Unknown","startTime":1045.56,"endTime":1048.89,"body":"they're largely driven by doing"},{"speaker":"Unknown","startTime":1045.56,"endTime":1048.89,"body":"the right thing, things for"},{"speaker":"Unknown","startTime":1048.89,"endTime":1052.58,"body":"their customers, particularly in"},{"speaker":"Unknown","startTime":1048.89,"endTime":1052.58,"body":"the cost of living crisis,"},{"speaker":"Unknown","startTime":1052.67,"endTime":1057.14,"body":"giving them ways to reduce their"},{"speaker":"Unknown","startTime":1052.67,"endTime":1057.14,"body":"fuel bills, and, and what have"},{"speaker":"Unknown","startTime":1057.14,"endTime":1061.88,"body":"you. So yeah, it is depends a"},{"speaker":"Unknown","startTime":1057.14,"endTime":1061.88,"body":"little bit who we speak to, but"},{"speaker":"Unknown","startTime":1061.91,"endTime":1064.79,"body":"yeah, that the banks want to,"},{"speaker":"Unknown","startTime":1061.91,"endTime":1064.79,"body":"you know, they know they will"},{"speaker":"Unknown","startTime":1064.79,"endTime":1069.53,"body":"succeed if the customers are"},{"speaker":"Unknown","startTime":1064.79,"endTime":1069.53,"body":"happy, and, and can afford to"},{"speaker":"Unknown","startTime":1069.53,"endTime":1072.05,"body":"have built their mortgage"},{"speaker":"Unknown","startTime":1069.53,"endTime":1072.05,"body":"payments, so So that's largely"},{"speaker":"Unknown","startTime":1072.05,"endTime":1073.22,"body":"the driver for them."},{"speaker":"Rebecca Turnbull","startTime":1073.73,"endTime":1075.23,"body":"So you're"},{"speaker":"Rebecca Turnbull","startTime":1073.73,"endTime":1075.23,"body":"really helping them secure the"},{"speaker":"Rebecca Turnbull","startTime":1075.23,"endTime":1077.54,"body":"right customers for the future"},{"speaker":"Rebecca Turnbull","startTime":1075.23,"endTime":1077.54,"body":"as well, because these are the"},{"speaker":"Rebecca Turnbull","startTime":1077.54,"endTime":1082.25,"body":"customers who's, who are gonna"},{"speaker":"Rebecca Turnbull","startTime":1077.54,"endTime":1082.25,"body":"have, you know, better financial"},{"speaker":"Rebecca Turnbull","startTime":1082.25,"endTime":1084.86,"body":"standing, if they've been able"},{"speaker":"Rebecca Turnbull","startTime":1082.25,"endTime":1084.86,"body":"to add more value to their"},{"speaker":"Rebecca Turnbull","startTime":1084.86,"endTime":1090.35,"body":"properties, and manage it their"},{"speaker":"Rebecca Turnbull","startTime":1084.86,"endTime":1090.35,"body":"costs more effectively. So"},{"speaker":"Unknown","startTime":1090.41,"endTime":1096.05,"body":"yes, but they are also"},{"speaker":"Unknown","startTime":1090.41,"endTime":1096.05,"body":"aware of the kind of the risk of"},{"speaker":"Unknown","startTime":1096.05,"endTime":1098.72,"body":"people becoming mortgage"},{"speaker":"Unknown","startTime":1096.05,"endTime":1098.72,"body":"prisoners and you know, stuck in"},{"speaker":"Unknown","startTime":1098.72,"endTime":1101.03,"body":"inefficient homes and not able"},{"speaker":"Unknown","startTime":1098.72,"endTime":1101.03,"body":"to, you know, annoying would"},{"speaker":"Unknown","startTime":1101.03,"endTime":1106.34,"body":"sell their product, property,"},{"speaker":"Unknown","startTime":1101.03,"endTime":1106.34,"body":"etc. So, yeah, they name what"},{"speaker":"Unknown","startTime":1106.34,"endTime":1111.05,"body":"we're helping with, or aiming to"},{"speaker":"Unknown","startTime":1106.34,"endTime":1111.05,"body":"help them with is being able to"},{"speaker":"Unknown","startTime":1111.05,"endTime":1114.98,"body":"target incentives. More"},{"speaker":"Unknown","startTime":1111.05,"endTime":1114.98,"body":"specifically, a lot of the banks"},{"speaker":"Unknown","startTime":1114.98,"endTime":1119.24,"body":"today, have pretty vanilla"},{"speaker":"Unknown","startTime":1114.98,"endTime":1119.24,"body":"offers, that you can get 20 bits"},{"speaker":"Unknown","startTime":1119.24,"endTime":1122.54,"body":"off a mortgage, or, you know,"},{"speaker":"Unknown","startTime":1119.24,"endTime":1122.54,"body":"500 pound incentive, if you're"},{"speaker":"Unknown","startTime":1122.54,"endTime":1125.78,"body":"doing something that sounds"},{"speaker":"Unknown","startTime":1122.54,"endTime":1125.78,"body":"green, there's a lot more"},{"speaker":"Unknown","startTime":1125.78,"endTime":1129.47,"body":"sophistication that we can add"},{"speaker":"Unknown","startTime":1125.78,"endTime":1129.47,"body":"to help depending on who the"},{"speaker":"Unknown","startTime":1129.47,"endTime":1131.9,"body":"customer is and what they're"},{"speaker":"Unknown","startTime":1129.47,"endTime":1131.9,"body":"doing to help incentivize them"},{"speaker":"Unknown","startTime":1131.9,"endTime":1133.7,"body":"in a in a much more personalized"},{"speaker":"Unknown","startTime":1131.9,"endTime":1133.7,"body":"way. So"},{"speaker":"Rebecca Turnbull","startTime":1134.48,"endTime":1136.79,"body":"it's really"},{"speaker":"Rebecca Turnbull","startTime":1134.48,"endTime":1136.79,"body":"interesting, it's one of those"},{"speaker":"Rebecca Turnbull","startTime":1136.79,"endTime":1139.7,"body":"things that just seems to keep"},{"speaker":"Rebecca Turnbull","startTime":1136.79,"endTime":1139.7,"body":"growing as a business case for"},{"speaker":"Rebecca Turnbull","startTime":1139.7,"endTime":1146.03,"body":"them. So looking at the wider"},{"speaker":"Rebecca Turnbull","startTime":1139.7,"endTime":1146.03,"body":"kind of like net zero, economy"},{"speaker":"Rebecca Turnbull","startTime":1146.06,"endTime":1149.84,"body":"and the sector that seems to be"},{"speaker":"Rebecca Turnbull","startTime":1146.06,"endTime":1149.84,"body":"emerging a lot around clean tech"},{"speaker":"Rebecca Turnbull","startTime":1149.84,"endTime":1152.78,"body":"and things like that. What do"},{"speaker":"Rebecca Turnbull","startTime":1149.84,"endTime":1152.78,"body":"you think are the biggest"},{"speaker":"Rebecca Turnbull","startTime":1152.81,"endTime":1155.33,"body":"opportunities just now for"},{"speaker":"Rebecca Turnbull","startTime":1152.81,"endTime":1155.33,"body":"businesses?"},{"speaker":"Unknown","startTime":1156.35,"endTime":1160.4,"body":"I mean, the whole net"},{"speaker":"Unknown","startTime":1156.35,"endTime":1160.4,"body":"zero challenges is absolutely"},{"speaker":"Unknown","startTime":1160.4,"endTime":1164.15,"body":"enormous. You know, quite"},{"speaker":"Unknown","startTime":1160.4,"endTime":1164.15,"body":"possibly the, you know, the"},{"speaker":"Unknown","startTime":1164.15,"endTime":1168.71,"body":"biggest change in the economy,"},{"speaker":"Unknown","startTime":1164.15,"endTime":1168.71,"body":"and that's happened for 100"},{"speaker":"Unknown","startTime":1168.71,"endTime":1172.82,"body":"years. So that that that really"},{"speaker":"Unknown","startTime":1168.71,"endTime":1172.82,"body":"is it and I think people are"},{"speaker":"Unknown","startTime":1172.82,"endTime":1176.24,"body":"starting to wake up to how"},{"speaker":"Unknown","startTime":1172.82,"endTime":1176.24,"body":"significant this challenge is."},{"speaker":"Unknown","startTime":1177.08,"endTime":1181.79,"body":"Yeah, there are changes across"},{"speaker":"Unknown","startTime":1177.08,"endTime":1181.79,"body":"the entire economy. Just homes"},{"speaker":"Unknown","startTime":1181.85,"endTime":1186.44,"body":"make up about a fifth of total"},{"speaker":"Unknown","startTime":1181.85,"endTime":1186.44,"body":"UK mission. So it's a big enough"},{"speaker":"Unknown","startTime":1186.44,"endTime":1189.74,"body":"challenge in its own right. And"},{"speaker":"Unknown","startTime":1186.44,"endTime":1189.74,"body":"even within that there's an"},{"speaker":"Unknown","startTime":1189.74,"endTime":1194.0,"body":"enormous amount of organization"},{"speaker":"Unknown","startTime":1189.74,"endTime":1194.0,"body":"that's needed across the supply"},{"speaker":"Unknown","startTime":1194.0,"endTime":1198.32,"body":"chain to get every everybody"},{"speaker":"Unknown","startTime":1194.0,"endTime":1198.32,"body":"from start to finish, able to"},{"speaker":"Unknown","startTime":1198.32,"endTime":1203.03,"body":"actually improve these homes."},{"speaker":"Unknown","startTime":1198.32,"endTime":1203.03,"body":"But so I guess my advice would"},{"speaker":"Unknown","startTime":1203.03,"endTime":1207.38,"body":"be find a sec find a sector that"},{"speaker":"Unknown","startTime":1203.03,"endTime":1207.38,"body":"you're interested in, in the you"},{"speaker":"Unknown","startTime":1207.38,"endTime":1211.16,"body":"can contribute to. And just"},{"speaker":"Unknown","startTime":1207.38,"endTime":1211.16,"body":"focus on that, because pretty"},{"speaker":"Unknown","startTime":1211.16,"endTime":1213.38,"body":"much all the sectors are going"},{"speaker":"Unknown","startTime":1211.16,"endTime":1213.38,"body":"to be huge."},{"speaker":"Rebecca Turnbull","startTime":1214.79,"endTime":1217.82,"body":"Yeah, totally."},{"speaker":"Rebecca Turnbull","startTime":1214.79,"endTime":1217.82,"body":"Are there any barriers to"},{"speaker":"Rebecca Turnbull","startTime":1217.82,"endTime":1221.27,"body":"businesses going into those"},{"speaker":"Rebecca Turnbull","startTime":1217.82,"endTime":1221.27,"body":"areas? Just naming there?"},{"speaker":"Rebecca Turnbull","startTime":1221.3,"endTime":1226.37,"body":"There's obviously like, vast"},{"speaker":"Rebecca Turnbull","startTime":1221.3,"endTime":1226.37,"body":"opportunities. But are there any"},{"speaker":"Rebecca Turnbull","startTime":1226.37,"endTime":1228.02,"body":"challenges that you're seeing?"},{"speaker":"Unknown","startTime":1228.47,"endTime":1231.5,"body":"Yeah, I mean, it really"},{"speaker":"Unknown","startTime":1228.47,"endTime":1231.5,"body":"is a little bit. I'm not saying"},{"speaker":"Unknown","startTime":1231.5,"endTime":1235.85,"body":"this gold rush sounds wrong. But"},{"speaker":"Unknown","startTime":1231.5,"endTime":1235.85,"body":"it is kind of, we're really at"},{"speaker":"Unknown","startTime":1235.85,"endTime":1238.28,"body":"the start. I mean, you know,"},{"speaker":"Unknown","startTime":1235.85,"endTime":1238.28,"body":"insulation has been around for"},{"speaker":"Unknown","startTime":1238.28,"endTime":1240.62,"body":"decades. So I'm not going to"},{"speaker":"Unknown","startTime":1238.28,"endTime":1240.62,"body":"pretend that the technology is"},{"speaker":"Unknown","startTime":1240.62,"endTime":1247.4,"body":"new. But but we're just at the"},{"speaker":"Unknown","startTime":1240.62,"endTime":1247.4,"body":"start of what needs to be a"},{"speaker":"Unknown","startTime":1247.4,"endTime":1253.13,"body":"complete change in the way that"},{"speaker":"Unknown","startTime":1247.4,"endTime":1253.13,"body":"the retrofit economy works. The"},{"speaker":"Unknown","startTime":1253.13,"endTime":1257.6,"body":"biggest single barrier right now"},{"speaker":"Unknown","startTime":1253.13,"endTime":1257.6,"body":"is there just aren't enough"},{"speaker":"Unknown","startTime":1257.6,"endTime":1262.76,"body":"people available or to install"},{"speaker":"Unknown","startTime":1257.6,"endTime":1262.76,"body":"heat bumps in insulation, I"},{"speaker":"Unknown","startTime":1262.76,"endTime":1266.24,"body":"mean, that there's an all solar"},{"speaker":"Unknown","startTime":1262.76,"endTime":1266.24,"body":"panels is just a massive,"},{"speaker":"Unknown","startTime":1267.41,"endTime":1271.94,"body":"excessive demand at the moment."},{"speaker":"Unknown","startTime":1267.41,"endTime":1271.94,"body":"That has to get this but there's"},{"speaker":"Unknown","startTime":1271.94,"endTime":1277.46,"body":"probably we probably need about"},{"speaker":"Unknown","startTime":1271.94,"endTime":1277.46,"body":"another 200,000 installers in"},{"speaker":"Unknown","startTime":1277.46,"endTime":1280.28,"body":"the UK in order to make this"},{"speaker":"Unknown","startTime":1277.46,"endTime":1280.28,"body":"transition happen, and so that's"},{"speaker":"Unknown","startTime":1280.28,"endTime":1287.36,"body":"an enormous change. The other"},{"speaker":"Unknown","startTime":1280.28,"endTime":1287.36,"body":"thing is, on average, there's"},{"speaker":"Unknown","startTime":1287.93,"endTime":1292.1,"body":"best still a high degree of"},{"speaker":"Unknown","startTime":1287.93,"endTime":1292.1,"body":"consumer apathy that, again,"},{"speaker":"Unknown","startTime":1292.1,"endTime":1294.74,"body":"given all the other challenges"},{"speaker":"Unknown","startTime":1292.1,"endTime":1294.74,"body":"that people have today,"},{"speaker":"Unknown","startTime":1295.4,"endTime":1299.72,"body":"decarbonizing their home is is"},{"speaker":"Unknown","startTime":1295.4,"endTime":1299.72,"body":"is is not number one, or"},{"speaker":"Unknown","startTime":1299.78,"endTime":1304.91,"body":"definitely for them. And it's"},{"speaker":"Unknown","startTime":1299.78,"endTime":1304.91,"body":"very easy for them to get put"},{"speaker":"Unknown","startTime":1304.91,"endTime":1307.91,"body":"off, because it is, it's"},{"speaker":"Unknown","startTime":1304.91,"endTime":1307.91,"body":"difficult if you're in a home,"},{"speaker":"Unknown","startTime":1307.91,"endTime":1311.99,"body":"where the only way of really"},{"speaker":"Unknown","startTime":1307.91,"endTime":1311.99,"body":"improving its energy efficiency"},{"speaker":"Unknown","startTime":1311.99,"endTime":1316.34,"body":"is to add internal wall"},{"speaker":"Unknown","startTime":1311.99,"endTime":1316.34,"body":"insulation, that's massively"},{"speaker":"Unknown","startTime":1316.34,"endTime":1319.67,"body":"disruptive to our house. And"},{"speaker":"Unknown","startTime":1316.34,"endTime":1319.67,"body":"people can get put off really"},{"speaker":"Unknown","startTime":1319.67,"endTime":1323.63,"body":"quickly. So we just need to"},{"speaker":"Unknown","startTime":1319.67,"endTime":1323.63,"body":"encourage them to stick with it."},{"speaker":"Unknown","startTime":1324.11,"endTime":1329.45,"body":"And, you know, break it down"},{"speaker":"Unknown","startTime":1324.11,"endTime":1329.45,"body":"into smaller parts and do it do"},{"speaker":"Unknown","startTime":1329.45,"endTime":1334.49,"body":"the right things over time. But"},{"speaker":"Unknown","startTime":1329.45,"endTime":1334.49,"body":"yeah, it's lots of lots of"},{"speaker":"Unknown","startTime":1334.49,"endTime":1339.05,"body":"challenges. But you know, it's"},{"speaker":"Unknown","startTime":1334.49,"endTime":1339.05,"body":"got, we got to do it, otherwise,"},{"speaker":"Unknown","startTime":1339.05,"endTime":1341.84,"body":"the planet will burn or will"},{"speaker":"Unknown","startTime":1339.05,"endTime":1341.84,"body":"continue to burn."},{"speaker":"Rebecca Turnbull","startTime":1343.4,"endTime":1346.4,"body":"Yeah, is"},{"speaker":"Rebecca Turnbull","startTime":1343.4,"endTime":1346.4,"body":"absolutely critical. And I think"},{"speaker":"Rebecca Turnbull","startTime":1346.4,"endTime":1349.94,"body":"that people are only, like"},{"speaker":"Rebecca Turnbull","startTime":1346.4,"endTime":1349.94,"body":"starting to wake up to the fact"},{"speaker":"Rebecca Turnbull","startTime":1349.94,"endTime":1354.05,"body":"that this is a huge, huge"},{"speaker":"Rebecca Turnbull","startTime":1349.94,"endTime":1354.05,"body":"challenge that we have to deal"},{"speaker":"Rebecca Turnbull","startTime":1354.05,"endTime":1357.41,"body":"with. I think they're the way"},{"speaker":"Rebecca Turnbull","startTime":1354.05,"endTime":1357.41,"body":"that you see there, there is"},{"speaker":"Rebecca Turnbull","startTime":1357.41,"endTime":1362.33,"body":"some apathy is very true, people"},{"speaker":"Rebecca Turnbull","startTime":1357.41,"endTime":1362.33,"body":"get very caught up in maybe like"},{"speaker":"Rebecca Turnbull","startTime":1362.33,"endTime":1364.91,"body":"pushing the problem for the"},{"speaker":"Rebecca Turnbull","startTime":1362.33,"endTime":1364.91,"body":"general AI is going to solve"},{"speaker":"Rebecca Turnbull","startTime":1364.91,"endTime":1368.96,"body":"that or, or something else, and"},{"speaker":"Rebecca Turnbull","startTime":1364.91,"endTime":1368.96,"body":"they maybe see AI as a bigger"},{"speaker":"Rebecca Turnbull","startTime":1368.96,"endTime":1376.34,"body":"threat, rightly or wrongly. But"},{"speaker":"Rebecca Turnbull","startTime":1368.96,"endTime":1376.34,"body":"this one is a definite, not a"},{"speaker":"Rebecca Turnbull","startTime":1376.34,"endTime":1382.16,"body":"potential. So one, we definitely"},{"speaker":"Rebecca Turnbull","startTime":1376.34,"endTime":1382.16,"body":"have to take very seriously and"},{"speaker":"Rebecca Turnbull","startTime":1382.46,"endTime":1386.78,"body":"put as much of our creativity"},{"speaker":"Rebecca Turnbull","startTime":1382.46,"endTime":1386.78,"body":"and innovation and hard work in"},{"speaker":"Rebecca Turnbull","startTime":1386.78,"endTime":1391.76,"body":"solving. You touched on the some"},{"speaker":"Rebecca Turnbull","startTime":1386.78,"endTime":1391.76,"body":"of the challenge challenges that"},{"speaker":"Rebecca Turnbull","startTime":1391.79,"endTime":1395.63,"body":"are involved in this project,"},{"speaker":"Rebecca Turnbull","startTime":1391.79,"endTime":1395.63,"body":"that, you know, we all have to"},{"speaker":"Rebecca Turnbull","startTime":1395.66,"endTime":1400.73,"body":"see ourselves as part of what"},{"speaker":"Rebecca Turnbull","startTime":1395.66,"endTime":1400.73,"body":"kind of talent challenges have"},{"speaker":"Rebecca Turnbull","startTime":1400.73,"endTime":1404.6,"body":"you experienced, though, setting"},{"speaker":"Rebecca Turnbull","startTime":1400.73,"endTime":1404.6,"body":"up your startup over the last"},{"speaker":"Rebecca Turnbull","startTime":1404.84,"endTime":1406.25,"body":"year and a half, two years?"},{"speaker":"Unknown","startTime":1407.36,"endTime":1411.89,"body":"Yeah, I mean, I, this"},{"speaker":"Unknown","startTime":1407.36,"endTime":1411.89,"body":"is my first real startup. So"},{"speaker":"Unknown","startTime":1411.89,"endTime":1414.86,"body":"I've learned an enormous amount"},{"speaker":"Unknown","startTime":1411.89,"endTime":1414.86,"body":"over the last year or so a"},{"speaker":"Unknown","startTime":1414.86,"endTime":1422.0,"body":"couple of years. The key thing"},{"speaker":"Unknown","startTime":1414.86,"endTime":1422.0,"body":"in a startup is you can't get"},{"speaker":"Unknown","startTime":1422.0,"endTime":1426.95,"body":"the hiring decisions wrong. Or"},{"speaker":"Unknown","startTime":1422.0,"endTime":1426.95,"body":"where it costs you enormously if"},{"speaker":"Unknown","startTime":1426.95,"endTime":1432.44,"body":"you get them wrong. So it's been"},{"speaker":"Unknown","startTime":1426.95,"endTime":1432.44,"body":"really critical to get to get"},{"speaker":"Unknown","startTime":1432.44,"endTime":1439.61,"body":"the right people in. And to the"},{"speaker":"Unknown","startTime":1432.44,"endTime":1439.61,"body":"great, I mean, it's actually"},{"speaker":"Unknown","startTime":1439.61,"endTime":1442.55,"body":"it's quite, quite lucky. It's a"},{"speaker":"Unknown","startTime":1439.61,"endTime":1442.55,"body":"sector which a lot of people"},{"speaker":"Unknown","startTime":1442.55,"endTime":1445.13,"body":"want to work in. So there's"},{"speaker":"Unknown","startTime":1442.55,"endTime":1445.13,"body":"people often positively"},{"speaker":"Unknown","startTime":1445.13,"endTime":1450.68,"body":"motivated to work in it, which"},{"speaker":"Unknown","startTime":1445.13,"endTime":1450.68,"body":"is good. And I think it's, and"},{"speaker":"Unknown","startTime":1450.68,"endTime":1453.98,"body":"I'm met, as you'd expect"},{"speaker":"Unknown","startTime":1450.68,"endTime":1453.98,"body":"massively happy with my team."},{"speaker":"Unknown","startTime":1454.91,"endTime":1458.81,"body":"And I think it's working really"},{"speaker":"Unknown","startTime":1454.91,"endTime":1458.81,"body":"well. But you know, every you"},{"speaker":"Unknown","startTime":1458.81,"endTime":1462.41,"body":"hire one person at a time and"},{"speaker":"Unknown","startTime":1458.81,"endTime":1462.41,"body":"each new hire we make us, you"},{"speaker":"Unknown","startTime":1462.41,"endTime":1466.97,"body":"know, kind of got to work. But,"},{"speaker":"Unknown","startTime":1462.41,"endTime":1466.97,"body":"yeah, so, so far we've been,"},{"speaker":"Unknown","startTime":1467.33,"endTime":1470.87,"body":"we've been really, really,"},{"speaker":"Unknown","startTime":1467.33,"endTime":1470.87,"body":"really lucky. And, and we can"},{"speaker":"Unknown","startTime":1470.9,"endTime":1475.4,"body":"we, you know, we've started with"},{"speaker":"Unknown","startTime":1470.9,"endTime":1475.4,"body":"a relatively high reliance on"},{"speaker":"Unknown","startTime":1475.4,"endTime":1479.12,"body":"contractors, which can kind of"},{"speaker":"Unknown","startTime":1475.4,"endTime":1479.12,"body":"de risk things a little bit. And"},{"speaker":"Unknown","startTime":1479.12,"endTime":1481.13,"body":"we can kind of look at people"},{"speaker":"Unknown","startTime":1479.12,"endTime":1481.13,"body":"before we bring them in"},{"speaker":"Unknown","startTime":1481.16,"endTime":1484.94,"body":"permanently. But yeah, just"},{"speaker":"Unknown","startTime":1481.16,"endTime":1484.94,"body":"being, you know, obviously,"},{"speaker":"Unknown","startTime":1484.97,"endTime":1487.73,"body":"people are the biggest asset and"},{"speaker":"Unknown","startTime":1484.97,"endTime":1487.73,"body":"we're just being very, very"},{"speaker":"Unknown","startTime":1487.73,"endTime":1491.18,"body":"careful about bringing the right"},{"speaker":"Unknown","startTime":1487.73,"endTime":1491.18,"body":"people with the right skills."},{"speaker":"Rebecca Turnbull","startTime":1492.62,"endTime":1496.22,"body":"And I think"},{"speaker":"Rebecca Turnbull","startTime":1492.62,"endTime":1496.22,"body":"that leveraging, like fractional"},{"speaker":"Rebecca Turnbull","startTime":1496.22,"endTime":1499.97,"body":"talent at a senior level, or you"},{"speaker":"Rebecca Turnbull","startTime":1496.22,"endTime":1499.97,"body":"know, highly skilled free"},{"speaker":"Rebecca Turnbull","startTime":1500.0,"endTime":1503.15,"body":"landscapers and contractors"},{"speaker":"Rebecca Turnbull","startTime":1500.0,"endTime":1503.15,"body":"early on is something that"},{"speaker":"Rebecca Turnbull","startTime":1503.78,"endTime":1506.75,"body":"actually a lot of startups"},{"speaker":"Rebecca Turnbull","startTime":1503.78,"endTime":1506.75,"body":"sometimes shy away from doing,"},{"speaker":"Rebecca Turnbull","startTime":1506.75,"endTime":1511.79,"body":"they look at the costs. And, you"},{"speaker":"Rebecca Turnbull","startTime":1506.75,"endTime":1511.79,"body":"know, it is hard when you're a"},{"speaker":"Rebecca Turnbull","startTime":1511.79,"endTime":1514.46,"body":"founder and your finite"},{"speaker":"Rebecca Turnbull","startTime":1511.79,"endTime":1514.46,"body":"resources. And so if that is"},{"speaker":"Rebecca Turnbull","startTime":1514.46,"endTime":1517.94,"body":"your money that maybe you have"},{"speaker":"Rebecca Turnbull","startTime":1514.46,"endTime":1517.94,"body":"toiled and saved over the years,"},{"speaker":"Rebecca Turnbull","startTime":1518.15,"endTime":1522.08,"body":"to think about paying people"},{"speaker":"Rebecca Turnbull","startTime":1518.15,"endTime":1522.08,"body":"that amount, but it does give"},{"speaker":"Rebecca Turnbull","startTime":1522.08,"endTime":1526.97,"body":"you greater access to like, the"},{"speaker":"Rebecca Turnbull","startTime":1522.08,"endTime":1526.97,"body":"talent that you need on demand,"},{"speaker":"Rebecca Turnbull","startTime":1527.0,"endTime":1532.19,"body":"rather than relying just on your"},{"speaker":"Rebecca Turnbull","startTime":1527.0,"endTime":1532.19,"body":"own expertise, or the expertise"},{"speaker":"Rebecca Turnbull","startTime":1532.19,"endTime":1535.58,"body":"of a small number of people, we"},{"speaker":"Rebecca Turnbull","startTime":1532.19,"endTime":1535.58,"body":"all have different talents, and"},{"speaker":"Rebecca Turnbull","startTime":1536.06,"endTime":1538.07,"body":"you want the right tool for the"},{"speaker":"Rebecca Turnbull","startTime":1536.06,"endTime":1538.07,"body":"job."},{"speaker":"Unknown","startTime":1538.91,"endTime":1542.66,"body":"Yeah, and I think"},{"speaker":"Unknown","startTime":1538.91,"endTime":1542.66,"body":"ultimately, again, Jamie talks"},{"speaker":"Unknown","startTime":1542.66,"endTime":1547.46,"body":"about mercenaries and"},{"speaker":"Unknown","startTime":1542.66,"endTime":1547.46,"body":"missionaries that, you know, the"},{"speaker":"Unknown","startTime":1547.46,"endTime":1550.22,"body":"missionaries are the people who"},{"speaker":"Unknown","startTime":1547.46,"endTime":1550.22,"body":"really come on in the journey"},{"speaker":"Unknown","startTime":1550.22,"endTime":1552.56,"body":"and, you know, take a risk"},{"speaker":"Unknown","startTime":1550.22,"endTime":1552.56,"body":"themselves and join you as an"},{"speaker":"Unknown","startTime":1552.56,"endTime":1556.43,"body":"employee. And, and, you know,"},{"speaker":"Unknown","startTime":1552.56,"endTime":1556.43,"body":"contractors can be a little bit"},{"speaker":"Unknown","startTime":1556.43,"endTime":1559.04,"body":"mercenary, and basically in it"},{"speaker":"Unknown","startTime":1556.43,"endTime":1559.04,"body":"for the, it for the money, I"},{"speaker":"Unknown","startTime":1559.04,"endTime":1563.27,"body":"think that's an"},{"speaker":"Unknown","startTime":1559.04,"endTime":1563.27,"body":"oversimplification, we have, you"},{"speaker":"Unknown","startTime":1563.27,"endTime":1567.83,"body":"know, the fractional resources,"},{"speaker":"Unknown","startTime":1563.27,"endTime":1567.83,"body":"and contractors are all pretty"},{"speaker":"Unknown","startTime":1567.83,"endTime":1572.63,"body":"dedicated, definitely. But"},{"speaker":"Unknown","startTime":1567.83,"endTime":1572.63,"body":"ultimately, that they can, they"},{"speaker":"Unknown","startTime":1572.63,"endTime":1574.91,"body":"can move to another job. And"},{"speaker":"Unknown","startTime":1572.63,"endTime":1574.91,"body":"often they want to do multiple"},{"speaker":"Unknown","startTime":1574.91,"endTime":1578.42,"body":"things at the same time. So we"},{"speaker":"Unknown","startTime":1574.91,"endTime":1578.42,"body":"definitely want to move towards"},{"speaker":"Unknown","startTime":1578.42,"endTime":1584.84,"body":"more full time employees, people"},{"speaker":"Unknown","startTime":1578.42,"endTime":1584.84,"body":"who are in for the journey. And,"},{"speaker":"Unknown","startTime":1584.9,"endTime":1588.05,"body":"you know, get back ultimately"},{"speaker":"Unknown","startTime":1584.9,"endTime":1588.05,"body":"get rewarded appropriately."},{"speaker":"Rebecca Turnbull","startTime":1589.37,"endTime":1591.83,"body":"And from what"},{"speaker":"Rebecca Turnbull","startTime":1589.37,"endTime":1591.83,"body":"I've observed, you've built a"},{"speaker":"Rebecca Turnbull","startTime":1591.83,"endTime":1594.56,"body":"lot of psychological safety and"},{"speaker":"Rebecca Turnbull","startTime":1591.83,"endTime":1594.56,"body":"trust into the business people"},{"speaker":"Rebecca Turnbull","startTime":1594.56,"endTime":1599.57,"body":"seem to really feel confident in"},{"speaker":"Rebecca Turnbull","startTime":1594.56,"endTime":1599.57,"body":"their colleagues."},{"speaker":"Unknown","startTime":1600.29,"endTime":1605.36,"body":"Yeah, we're pretty open"},{"speaker":"Unknown","startTime":1600.29,"endTime":1605.36,"body":"team. And we say we kind of you"},{"speaker":"Unknown","startTime":1605.36,"endTime":1608.81,"body":"know, people do what they need"},{"speaker":"Unknown","startTime":1605.36,"endTime":1608.81,"body":"to do. I mean, people are pretty"},{"speaker":"Unknown","startTime":1608.81,"endTime":1611.24,"body":"clear with the way we manage"},{"speaker":"Unknown","startTime":1608.81,"endTime":1611.24,"body":"kind of accountabilities is"},{"speaker":"Unknown","startTime":1611.24,"endTime":1617.33,"body":"through OKRs, which is"},{"speaker":"Unknown","startTime":1611.24,"endTime":1617.33,"body":"objectives and key results. And"},{"speaker":"Unknown","startTime":1617.33,"endTime":1621.47,"body":"that's been a really, actually a"},{"speaker":"Unknown","startTime":1617.33,"endTime":1621.47,"body":"really good discipline that our"},{"speaker":"Unknown","startTime":1621.5,"endTime":1623.81,"body":"one of our fractional welting"},{"speaker":"Unknown","startTime":1621.5,"endTime":1623.81,"body":"people brought in as helped"},{"speaker":"Unknown","startTime":1623.81,"endTime":1629.09,"body":"coaches on just having the whole"},{"speaker":"Unknown","startTime":1623.81,"endTime":1629.09,"body":"team focused on quarterly"},{"speaker":"Unknown","startTime":1629.09,"endTime":1632.09,"body":"objectives for the business,"},{"speaker":"Unknown","startTime":1629.09,"endTime":1632.09,"body":"everyone being clear that we're"},{"speaker":"Unknown","startTime":1632.09,"endTime":1635.9,"body":"all trying to achieve, you know,"},{"speaker":"Unknown","startTime":1632.09,"endTime":1635.9,"body":"the common goals has been"},{"speaker":"Unknown","startTime":1635.9,"endTime":1642.56,"body":"massively, massively got good."},{"speaker":"Unknown","startTime":1635.9,"endTime":1642.56,"body":"And culturally? I mean, I don't"},{"speaker":"Unknown","startTime":1642.56,"endTime":1646.28,"body":"force I think, you know, lack of"},{"speaker":"Unknown","startTime":1642.56,"endTime":1646.28,"body":"defensiveness, we will,"},{"speaker":"Unknown","startTime":1646.46,"endTime":1649.52,"body":"everybody will challenge"},{"speaker":"Unknown","startTime":1646.46,"endTime":1649.52,"body":"everyone else constructively."},{"speaker":"Unknown","startTime":1650.9,"endTime":1653.81,"body":"And, you know, just making sure"},{"speaker":"Unknown","startTime":1650.9,"endTime":1653.81,"body":"that we, there's no"},{"speaker":"Unknown","startTime":1653.81,"endTime":1658.25,"body":"defensiveness load, I think is"},{"speaker":"Unknown","startTime":1653.81,"endTime":1658.25,"body":"super critical. But yeah, so, so"},{"speaker":"Unknown","startTime":1658.25,"endTime":1658.94,"body":"far, so good."},{"speaker":"Rebecca Turnbull","startTime":1659.69,"endTime":1663.41,"body":"I know that"},{"speaker":"Rebecca Turnbull","startTime":1659.69,"endTime":1663.41,"body":"you have been, like building out"},{"speaker":"Rebecca Turnbull","startTime":1663.41,"endTime":1667.1,"body":"your commercial function over"},{"speaker":"Rebecca Turnbull","startTime":1663.41,"endTime":1667.1,"body":"the course of this year. One of"},{"speaker":"Rebecca Turnbull","startTime":1667.1,"endTime":1670.88,"body":"the things that I find when I'm"},{"speaker":"Rebecca Turnbull","startTime":1667.1,"endTime":1670.88,"body":"speaking to founders is they"},{"speaker":"Rebecca Turnbull","startTime":1670.88,"endTime":1674.18,"body":"find it really hard to"},{"speaker":"Rebecca Turnbull","startTime":1670.88,"endTime":1674.18,"body":"transition sales away from the"},{"speaker":"Rebecca Turnbull","startTime":1674.18,"endTime":1678.65,"body":"founding team. And, you know,"},{"speaker":"Rebecca Turnbull","startTime":1674.18,"endTime":1678.65,"body":"it's a combination of things"},{"speaker":"Rebecca Turnbull","startTime":1678.65,"endTime":1683.36,"body":"like the, you know, getting"},{"speaker":"Rebecca Turnbull","startTime":1678.65,"endTime":1683.36,"body":"revenue and growth is one of the"},{"speaker":"Rebecca Turnbull","startTime":1683.36,"endTime":1688.67,"body":"most important things and"},{"speaker":"Rebecca Turnbull","startTime":1683.36,"endTime":1688.67,"body":"ultimately, you know, the reason"},{"speaker":"Rebecca Turnbull","startTime":1688.67,"endTime":1691.76,"body":"for being or what your investors"},{"speaker":"Rebecca Turnbull","startTime":1688.67,"endTime":1691.76,"body":"might be looking for, but what"},{"speaker":"Rebecca Turnbull","startTime":1691.76,"endTime":1696.05,"body":"tips do you have so far on"},{"speaker":"Rebecca Turnbull","startTime":1691.76,"endTime":1696.05,"body":"building out a function so that"},{"speaker":"Rebecca Turnbull","startTime":1696.05,"endTime":1699.89,"body":"you can start to release some of"},{"speaker":"Rebecca Turnbull","startTime":1696.05,"endTime":1699.89,"body":"those responsibilities and"},{"speaker":"Rebecca Turnbull","startTime":1699.92,"endTime":1700.61,"body":"skill?"},{"speaker":"Unknown","startTime":1700.97,"endTime":1703.4,"body":"Yeah, I mean, I don't"},{"speaker":"Unknown","startTime":1700.97,"endTime":1703.4,"body":"think a founder can ever step"},{"speaker":"Unknown","startTime":1703.4,"endTime":1707.54,"body":"away from growing the business"},{"speaker":"Unknown","startTime":1703.4,"endTime":1707.54,"body":"and being accountable for the"},{"speaker":"Unknown","startTime":1707.54,"endTime":1710.12,"body":"business. But yeah, you can't do"},{"speaker":"Unknown","startTime":1707.54,"endTime":1710.12,"body":"you can't do everything all the"},{"speaker":"Unknown","startTime":1710.12,"endTime":1716.24,"body":"time. And yeah, we made a really"},{"speaker":"Unknown","startTime":1710.12,"endTime":1716.24,"body":"important hire, relatively"},{"speaker":"Unknown","startTime":1716.24,"endTime":1718.7,"body":"recently, we've got absolutely"},{"speaker":"Unknown","startTime":1716.24,"endTime":1718.7,"body":"spectacular head of business"},{"speaker":"Unknown","startTime":1718.7,"endTime":1721.64,"body":"development. I can't remember"},{"speaker":"Unknown","startTime":1718.7,"endTime":1721.64,"body":"who actually helps us find her,"},{"speaker":"Unknown","startTime":1721.64,"endTime":1727.34,"body":"but they have to remind me but"},{"speaker":"Unknown","startTime":1721.64,"endTime":1727.34,"body":"but we, we got Michelle on"},{"speaker":"Unknown","startTime":1727.34,"endTime":1731.99,"body":"board, who is kind of, you know,"},{"speaker":"Unknown","startTime":1727.34,"endTime":1731.99,"body":"just brilliant core FinTech BD"},{"speaker":"Unknown","startTime":1732.23,"endTime":1735.53,"body":"capability. She hasn't really"},{"speaker":"Unknown","startTime":1732.23,"endTime":1735.53,"body":"got climate tech background. But"},{"speaker":"Unknown","startTime":1735.53,"endTime":1739.46,"body":"this picks it up incredibly"},{"speaker":"Unknown","startTime":1735.53,"endTime":1739.46,"body":"well, I think just, you know,"},{"speaker":"Unknown","startTime":1739.46,"endTime":1742.46,"body":"giving her enough confidence to"},{"speaker":"Unknown","startTime":1739.46,"endTime":1742.46,"body":"get confident in her role bring"},{"speaker":"Unknown","startTime":1742.49,"endTime":1747.38,"body":"her and skills to the role has"},{"speaker":"Unknown","startTime":1742.49,"endTime":1747.38,"body":"worked really, really well. But"},{"speaker":"Unknown","startTime":1747.44,"endTime":1752.3,"body":"I mean, I'm definitely still"},{"speaker":"Unknown","startTime":1747.44,"endTime":1752.3,"body":"accountable for the overall kind"},{"speaker":"Unknown","startTime":1752.3,"endTime":1755.57,"body":"of growth of the business, as"},{"speaker":"Unknown","startTime":1752.3,"endTime":1755.57,"body":"Michelle pursues just helps us"},{"speaker":"Unknown","startTime":1756.5,"endTime":1758.27,"body":"do just spectacular skills."},{"speaker":"Rebecca Turnbull","startTime":1758.66,"endTime":1761.15,"body":"Well, that's"},{"speaker":"Rebecca Turnbull","startTime":1758.66,"endTime":1761.15,"body":"really positive to hear. I think"},{"speaker":"Rebecca Turnbull","startTime":1761.15,"endTime":1765.98,"body":"that one of the reasons that you"},{"speaker":"Rebecca Turnbull","startTime":1761.15,"endTime":1765.98,"body":"have found that a smoother"},{"speaker":"Rebecca Turnbull","startTime":1765.98,"endTime":1770.36,"body":"process than a lot of CEOs, so a"},{"speaker":"Rebecca Turnbull","startTime":1765.98,"endTime":1770.36,"body":"lot of CEOs, they have a couple"},{"speaker":"Rebecca Turnbull","startTime":1770.36,"endTime":1774.71,"body":"of false starts, or they don't"},{"speaker":"Rebecca Turnbull","startTime":1770.36,"endTime":1774.71,"body":"quite know how much they can"},{"speaker":"Rebecca Turnbull","startTime":1774.71,"endTime":1779.03,"body":"give away or it can be quite"},{"speaker":"Rebecca Turnbull","startTime":1774.71,"endTime":1779.03,"body":"hard. You know, the salespeople"},{"speaker":"Rebecca Turnbull","startTime":1779.03,"endTime":1783.35,"body":"can be expensive as well, which"},{"speaker":"Rebecca Turnbull","startTime":1779.03,"endTime":1783.35,"body":"is another consideration. I"},{"speaker":"Rebecca Turnbull","startTime":1783.35,"endTime":1787.49,"body":"think you were quite clear about"},{"speaker":"Rebecca Turnbull","startTime":1783.35,"endTime":1787.49,"body":"what needed to be done. And, you"},{"speaker":"Rebecca Turnbull","startTime":1787.49,"endTime":1790.25,"body":"know, could be that maybe some"},{"speaker":"Rebecca Turnbull","startTime":1787.49,"endTime":1790.25,"body":"of that OPR discipline helped"},{"speaker":"Rebecca Turnbull","startTime":1790.25,"endTime":1795.95,"body":"and that you knew what your end"},{"speaker":"Rebecca Turnbull","startTime":1790.25,"endTime":1795.95,"body":"result was very clearly and the"},{"speaker":"Rebecca Turnbull","startTime":1795.95,"endTime":1798.68,"body":"timescales around that. So"},{"speaker":"Rebecca Turnbull","startTime":1795.95,"endTime":1798.68,"body":"that's definitely something that"},{"speaker":"Rebecca Turnbull","startTime":1798.68,"endTime":1803.99,"body":"I would recommend that if if you"},{"speaker":"Rebecca Turnbull","startTime":1798.68,"endTime":1803.99,"body":"are in that position, you want"},{"speaker":"Rebecca Turnbull","startTime":1803.99,"endTime":1808.28,"body":"to make your life easier and"},{"speaker":"Rebecca Turnbull","startTime":1803.99,"endTime":1808.28,"body":"have someone else bolster you in"},{"speaker":"Rebecca Turnbull","startTime":1808.28,"endTime":1812.24,"body":"delivering the goals that are"},{"speaker":"Rebecca Turnbull","startTime":1808.28,"endTime":1812.24,"body":"there in your business, be super"},{"speaker":"Rebecca Turnbull","startTime":1812.24,"endTime":1814.58,"body":"clear about what they are."},{"speaker":"Rebecca Turnbull","startTime":1812.24,"endTime":1814.58,"body":"Because that is something which"},{"speaker":"Rebecca Turnbull","startTime":1814.61,"endTime":1817.94,"body":"a lot of startups struggle with,"},{"speaker":"Rebecca Turnbull","startTime":1814.61,"endTime":1817.94,"body":"especially when you're you could"},{"speaker":"Rebecca Turnbull","startTime":1817.94,"endTime":1820.49,"body":"be you can we sell into these"},{"speaker":"Rebecca Turnbull","startTime":1817.94,"endTime":1820.49,"body":"people at this point and those"},{"speaker":"Rebecca Turnbull","startTime":1820.49,"endTime":1823.55,"body":"people, and then maybe there's"},{"speaker":"Rebecca Turnbull","startTime":1820.49,"endTime":1823.55,"body":"another market that someone else"},{"speaker":"Rebecca Turnbull","startTime":1823.55,"endTime":1829.37,"body":"identifies, and I think that you"},{"speaker":"Rebecca Turnbull","startTime":1823.55,"endTime":1829.37,"body":"have been quite disciplined and"},{"speaker":"Rebecca Turnbull","startTime":1829.37,"endTime":1830.12,"body":"focused."},{"speaker":"Unknown","startTime":1830.93,"endTime":1833.12,"body":"Yeah, thank you,"},{"speaker":"Unknown","startTime":1830.93,"endTime":1833.12,"body":"Rebecca. I mean, I think the,"},{"speaker":"Unknown","startTime":1833.63,"endTime":1836.39,"body":"you know, the environment for"},{"speaker":"Unknown","startTime":1833.63,"endTime":1836.39,"body":"FinTech at the moment is pretty,"},{"speaker":"Unknown","startTime":1836.57,"endTime":1842.69,"body":"pretty tough. And, you know, in"},{"speaker":"Unknown","startTime":1836.57,"endTime":1842.69,"body":"terms of where we are in our"},{"speaker":"Unknown","startTime":1842.69,"endTime":1848.3,"body":"life cycle, where we, you know,"},{"speaker":"Unknown","startTime":1842.69,"endTime":1848.3,"body":"we're early stage revenue. But"},{"speaker":"Unknown","startTime":1848.3,"endTime":1851.36,"body":"we've got, you know, there's a"},{"speaker":"Unknown","startTime":1848.3,"endTime":1851.36,"body":"ton of, we've had some great,"},{"speaker":"Unknown","startTime":1852.26,"endTime":1855.65,"body":"great investor support, and we"},{"speaker":"Unknown","startTime":1852.26,"endTime":1855.65,"body":"built a great product and the"},{"speaker":"Unknown","startTime":1855.65,"endTime":1860.24,"body":"team, etc. And we've, you know,"},{"speaker":"Unknown","startTime":1855.65,"endTime":1860.24,"body":"it takes time to build b2b"},{"speaker":"Unknown","startTime":1860.24,"endTime":1862.7,"body":"relationships that we need, but"},{"speaker":"Unknown","startTime":1860.24,"endTime":1862.7,"body":"you know, we're now at the point"},{"speaker":"Unknown","startTime":1862.73,"endTime":1868.01,"body":"of, of driving revenue, and we,"},{"speaker":"Unknown","startTime":1862.73,"endTime":1868.01,"body":"you know, that is a, you know, a"},{"speaker":"Unknown","startTime":1868.01,"endTime":1870.35,"body":"key result, and particularly in"},{"speaker":"Unknown","startTime":1868.01,"endTime":1870.35,"body":"a tough investment market,"},{"speaker":"Unknown","startTime":1870.35,"endTime":1874.7,"body":"people want to see you"},{"speaker":"Unknown","startTime":1870.35,"endTime":1874.7,"body":"delivering revenue. So, and that"},{"speaker":"Unknown","startTime":1874.7,"endTime":1880.34,"body":"is, you know, to get that"},{"speaker":"Unknown","startTime":1874.7,"endTime":1880.34,"body":"revenue is worth paying people"},{"speaker":"Unknown","startTime":1880.34,"endTime":1885.47,"body":"to do it, because, you know, the"},{"speaker":"Unknown","startTime":1880.34,"endTime":1885.47,"body":"business. If you costs display"},{"speaker":"Unknown","startTime":1885.47,"endTime":1887.66,"body":"had to say higher than revenue"},{"speaker":"Unknown","startTime":1885.47,"endTime":1887.66,"body":"for too long, you're going to"},{"speaker":"Unknown","startTime":1887.81,"endTime":1889.46,"body":"have a pretty unpleasant end."},{"speaker":"Rebecca Turnbull","startTime":1891.44,"endTime":1894.65,"body":"And I think"},{"speaker":"Rebecca Turnbull","startTime":1891.44,"endTime":1894.65,"body":"understanding the goal also"},{"speaker":"Rebecca Turnbull","startTime":1894.65,"endTime":1898.79,"body":"helped like and that timing of"},{"speaker":"Rebecca Turnbull","startTime":1894.65,"endTime":1898.79,"body":"rounder with OKR, helps ensure"},{"speaker":"Rebecca Turnbull","startTime":1898.79,"endTime":1901.73,"body":"that you don't get to solving"},{"speaker":"Rebecca Turnbull","startTime":1898.79,"endTime":1901.73,"body":"that problem too late in the"},{"speaker":"Rebecca Turnbull","startTime":1901.73,"endTime":1906.74,"body":"day. So it's really easy to"},{"speaker":"Rebecca Turnbull","startTime":1901.73,"endTime":1906.74,"body":"delay making that higher,"},{"speaker":"Rebecca Turnbull","startTime":1906.74,"endTime":1909.53,"body":"because it is expensive, plus,"},{"speaker":"Rebecca Turnbull","startTime":1906.74,"endTime":1909.53,"body":"forgetting that that is your"},{"speaker":"Rebecca Turnbull","startTime":1909.53,"endTime":1912.41,"body":"future runway that you are"},{"speaker":"Rebecca Turnbull","startTime":1909.53,"endTime":1912.41,"body":"giving away sometimes that"},{"speaker":"Rebecca Turnbull","startTime":1912.41,"endTime":1915.77,"body":"you're you're reducing the"},{"speaker":"Rebecca Turnbull","startTime":1912.41,"endTime":1915.77,"body":"lifespan of the business,"},{"speaker":"Rebecca Turnbull","startTime":1915.77,"endTime":1917.33,"body":"depending on the investment"},{"speaker":"Rebecca Turnbull","startTime":1915.77,"endTime":1917.33,"body":"climate."},{"speaker":"Unknown","startTime":1917.509,"endTime":1921.409,"body":"Yeah, exactly. And I"},{"speaker":"Unknown","startTime":1917.509,"endTime":1921.409,"body":"think that's kind of I'm not"},{"speaker":"Unknown","startTime":1921.409,"endTime":1925.999,"body":"saying I found you, I've got it,"},{"speaker":"Unknown","startTime":1921.409,"endTime":1925.999,"body":"everyone's got a plan somewhere."},{"speaker":"Unknown","startTime":1928.249,"endTime":1932.059,"body":"In some PowerPoint somewhere,"},{"speaker":"Unknown","startTime":1928.249,"endTime":1932.059,"body":"but actually, the hiring process"},{"speaker":"Unknown","startTime":1932.059,"endTime":1936.049,"body":"has been really quite"},{"speaker":"Unknown","startTime":1932.059,"endTime":1936.049,"body":"straightforward that we've had"},{"speaker":"Unknown","startTime":1936.049,"endTime":1938.869,"body":"an urge of pretty urgent need"},{"speaker":"Unknown","startTime":1936.049,"endTime":1938.869,"body":"for somebody and brought them"},{"speaker":"Unknown","startTime":1938.869,"endTime":1941.509,"body":"in. And it's been clear where"},{"speaker":"Unknown","startTime":1938.869,"endTime":1941.509,"body":"we've where we've needed to fill"},{"speaker":"Unknown","startTime":1941.509,"endTime":1946.309,"body":"the gap as we've gone along. So"},{"speaker":"Unknown","startTime":1941.509,"endTime":1946.309,"body":"far, and you know, with with the"},{"speaker":"Unknown","startTime":1946.309,"endTime":1949.729,"body":"BD when Michelle, you know, it"},{"speaker":"Unknown","startTime":1946.309,"endTime":1949.729,"body":"was it was becoming really"},{"speaker":"Unknown","startTime":1949.729,"endTime":1952.939,"body":"critical that we needed some"},{"speaker":"Unknown","startTime":1949.729,"endTime":1952.939,"body":"additional support to to get"},{"speaker":"Unknown","startTime":1952.939,"endTime":1956.359,"body":"more discipline around around"},{"speaker":"Unknown","startTime":1952.939,"endTime":1956.359,"body":"the revenue side. And again,"},{"speaker":"Unknown","startTime":1956.359,"endTime":1960.109,"body":"we've got, I mean, there's just"},{"speaker":"Unknown","startTime":1956.359,"endTime":1960.109,"body":"absolute transformation in terms"},{"speaker":"Unknown","startTime":1960.109,"endTime":1965.089,"body":"of discipline on managing the"},{"speaker":"Unknown","startTime":1960.109,"endTime":1965.089,"body":"CRM and managing the pipeline"},{"speaker":"Unknown","startTime":1965.089,"endTime":1968.509,"body":"effectively. And we just just"},{"speaker":"Unknown","startTime":1965.089,"endTime":1968.509,"body":"implemented HubSpot, which is"},{"speaker":"Unknown","startTime":1968.509,"endTime":1971.659,"body":"just, you know, in last few"},{"speaker":"Unknown","startTime":1968.509,"endTime":1971.659,"body":"months, absolutely nine day"},{"speaker":"Unknown","startTime":1971.659,"endTime":1975.619,"body":"between, you know, trying to run"},{"speaker":"Unknown","startTime":1971.659,"endTime":1975.619,"body":"stuff on a spreadsheet or even"},{"speaker":"Unknown","startTime":1975.649,"endTime":1979.819,"body":"worse, versus actually having"},{"speaker":"Unknown","startTime":1975.649,"endTime":1979.819,"body":"far, far more discipline in"},{"speaker":"Unknown","startTime":1979.819,"endTime":1982.069,"body":"terms of our magic CRM."},{"speaker":"Rebecca Turnbull","startTime":1982.46,"endTime":1984.95,"body":"And it's good"},{"speaker":"Rebecca Turnbull","startTime":1982.46,"endTime":1984.95,"body":"to hear that you have used"},{"speaker":"Rebecca Turnbull","startTime":1984.98,"endTime":1988.58,"body":"hirings a chance to kind of like"},{"speaker":"Rebecca Turnbull","startTime":1984.98,"endTime":1988.58,"body":"level up and do things that you"},{"speaker":"Rebecca Turnbull","startTime":1988.58,"endTime":1992.99,"body":"never get round to doing"},{"speaker":"Rebecca Turnbull","startTime":1988.58,"endTime":1992.99,"body":"yourself when it's ultimately a"},{"speaker":"Rebecca Turnbull","startTime":1992.99,"endTime":1995.72,"body":"much smaller team. And, you"},{"speaker":"Rebecca Turnbull","startTime":1992.99,"endTime":1995.72,"body":"know, putting their kind of"},{"speaker":"Rebecca Turnbull","startTime":1996.38,"endTime":2000.34,"body":"future scalability in place"},{"speaker":"Rebecca Turnbull","startTime":1996.38,"endTime":2000.34,"body":"quite early on is something"},{"speaker":"Rebecca Turnbull","startTime":2000.34,"endTime":2001.42,"body":"that's important."},{"speaker":"Unknown","startTime":2001.63,"endTime":2005.5,"body":"Yeah. It's so"},{"speaker":"Unknown","startTime":2001.63,"endTime":2005.5,"body":"difficult. And I kind of, I say,"},{"speaker":"Unknown","startTime":2006.58,"endTime":2009.64,"body":"to be, you know, my, my kind of"},{"speaker":"Unknown","startTime":2006.58,"endTime":2009.64,"body":"core skill is probably in a"},{"speaker":"Unknown","startTime":2009.64,"endTime":2012.55,"body":"scale up. And I've worked for"},{"speaker":"Unknown","startTime":2009.64,"endTime":2012.55,"body":"large organizations for most of"},{"speaker":"Unknown","startTime":2012.55,"endTime":2018.04,"body":"my career and built and grown"},{"speaker":"Unknown","startTime":2012.55,"endTime":2018.04,"body":"large organizations. And doing,"},{"speaker":"Unknown","startTime":2018.7,"endTime":2021.55,"body":"you know, literally being"},{"speaker":"Unknown","startTime":2018.7,"endTime":2021.55,"body":"employee number one of our"},{"speaker":"Unknown","startTime":2021.55,"endTime":2025.72,"body":"businesses is a very odd"},{"speaker":"Unknown","startTime":2021.55,"endTime":2025.72,"body":"position. And each of the hence"},{"speaker":"Unknown","startTime":2025.78,"endTime":2029.83,"body":"the highest we've done, there's"},{"speaker":"Unknown","startTime":2025.78,"endTime":2029.83,"body":"always a question, well, this"},{"speaker":"Unknown","startTime":2029.83,"endTime":2034.24,"body":"person could be the future C"},{"speaker":"Unknown","startTime":2029.83,"endTime":2034.24,"body":"suite person in a much bigger"},{"speaker":"Unknown","startTime":2034.24,"endTime":2037.78,"body":"business, or they could not. And"},{"speaker":"Unknown","startTime":2034.24,"endTime":2037.78,"body":"frankly, it doesn't really"},{"speaker":"Unknown","startTime":2037.78,"endTime":2041.8,"body":"matter what depending on what"},{"speaker":"Unknown","startTime":2037.78,"endTime":2041.8,"body":"their ultimate capability and"},{"speaker":"Unknown","startTime":2041.8,"endTime":2045.55,"body":"ambition is. But they're there"},{"speaker":"Unknown","startTime":2041.8,"endTime":2045.55,"body":"if they're the right person, for"},{"speaker":"Unknown","startTime":2045.55,"endTime":2050.98,"body":"the role now, and they've got"},{"speaker":"Unknown","startTime":2045.55,"endTime":2050.98,"body":"capacity to grow 510 folds in"},{"speaker":"Unknown","startTime":2050.98,"endTime":2055.3,"body":"the next couple of years. That's"},{"speaker":"Unknown","startTime":2050.98,"endTime":2055.3,"body":"fine by me. And, yeah, I guess"},{"speaker":"Unknown","startTime":2055.3,"endTime":2058.66,"body":"the key thing in a in a startup"},{"speaker":"Unknown","startTime":2055.3,"endTime":2058.66,"body":"is you can't you can't just hire"},{"speaker":"Unknown","startTime":2058.66,"endTime":2061.75,"body":"for today's role, because things"},{"speaker":"Unknown","startTime":2058.66,"endTime":2061.75,"body":"are moving so quickly. We need"},{"speaker":"Unknown","startTime":2061.75,"endTime":2063.91,"body":"people to be ready for what"},{"speaker":"Unknown","startTime":2061.75,"endTime":2063.91,"body":"they're going to be confronted"},{"speaker":"Unknown","startTime":2063.91,"endTime":2065.92,"body":"in 18 months, two years. No."},{"speaker":"Rebecca Turnbull","startTime":2067.029,"endTime":2069.069,"body":"Totally. And"},{"speaker":"Rebecca Turnbull","startTime":2067.029,"endTime":2069.069,"body":"getting that balance can be"},{"speaker":"Rebecca Turnbull","startTime":2069.069,"endTime":2073.269,"body":"quite challenging, which is I"},{"speaker":"Rebecca Turnbull","startTime":2069.069,"endTime":2073.269,"body":"think, where understanding the"},{"speaker":"Rebecca Turnbull","startTime":2073.269,"endTime":2079.359,"body":"difference between competency"},{"speaker":"Rebecca Turnbull","startTime":2073.269,"endTime":2079.359,"body":"experience and skill comes into"},{"speaker":"Rebecca Turnbull","startTime":2079.359,"endTime":2081.639,"body":"play when you're working out"},{"speaker":"Rebecca Turnbull","startTime":2079.359,"endTime":2081.639,"body":"what you really need. I mean,"},{"speaker":"Rebecca Turnbull","startTime":2081.639,"endTime":2084.789,"body":"you need to have the skills to"},{"speaker":"Rebecca Turnbull","startTime":2081.639,"endTime":2084.789,"body":"deliver now you want the"},{"speaker":"Rebecca Turnbull","startTime":2084.789,"endTime":2092.049,"body":"competency that's really gonna"},{"speaker":"Rebecca Turnbull","startTime":2084.789,"endTime":2092.049,"body":"grow and experience. You need"},{"speaker":"Rebecca Turnbull","startTime":2092.049,"endTime":2096.249,"body":"some but it's not as important"},{"speaker":"Rebecca Turnbull","startTime":2092.049,"endTime":2096.249,"body":"as attitude. I would always say,"},{"speaker":"Rebecca Turnbull","startTime":2097.089,"endTime":2098.829,"body":"when you're in a growth"},{"speaker":"Rebecca Turnbull","startTime":2097.089,"endTime":2098.829,"body":"environment"},{"speaker":"Unknown","startTime":2100.0,"endTime":2102.25,"body":"Yeah, exactly. And I"},{"speaker":"Unknown","startTime":2100.0,"endTime":2102.25,"body":"think that the ability of the"},{"speaker":"Unknown","startTime":2102.25,"endTime":2107.11,"body":"team to help each other as well,"},{"speaker":"Unknown","startTime":2102.25,"endTime":2107.11,"body":"we've got some gray hairs mine"},{"speaker":"Unknown","startTime":2107.11,"endTime":2110.5,"body":"included in the business and,"},{"speaker":"Unknown","startTime":2107.11,"endTime":2110.5,"body":"and some, some really young"},{"speaker":"Unknown","startTime":2110.5,"endTime":2112.54,"body":"people coming through. And I"},{"speaker":"Unknown","startTime":2110.5,"endTime":2112.54,"body":"think just that common"},{"speaker":"Unknown","startTime":2112.9,"endTime":2118.18,"body":"combination of that, you know,"},{"speaker":"Unknown","startTime":2112.9,"endTime":2118.18,"body":"some massive enthusiasm, and"},{"speaker":"Unknown","startTime":2118.18,"endTime":2121.15,"body":"McAfee abundance with a bit more"},{"speaker":"Unknown","startTime":2118.18,"endTime":2121.15,"body":"experience, I think can can work"},{"speaker":"Unknown","startTime":2121.15,"endTime":2127.27,"body":"really, really well. But yet,"},{"speaker":"Unknown","startTime":2121.15,"endTime":2127.27,"body":"you know, we want to we need to"},{"speaker":"Unknown","startTime":2127.27,"endTime":2131.89,"body":"grow the business really"},{"speaker":"Unknown","startTime":2127.27,"endTime":2131.89,"body":"rapidly. And we need to grow"},{"speaker":"Unknown","startTime":2131.89,"endTime":2136.6,"body":"rapidly without wasting the"},{"speaker":"Unknown","startTime":2131.89,"endTime":2136.6,"body":"shareholders money. So, you"},{"speaker":"Unknown","startTime":2136.6,"endTime":2140.2,"body":"know, people know, I'm pretty"},{"speaker":"Unknown","startTime":2136.6,"endTime":2140.2,"body":"tight on money, but equally I'll"},{"speaker":"Unknown","startTime":2140.2,"endTime":2144.7,"body":"spend, I'll spend it"},{"speaker":"Unknown","startTime":2140.2,"endTime":2144.7,"body":"appropriately I need to, and I"},{"speaker":"Unknown","startTime":2144.7,"endTime":2147.37,"body":"think we all just need to have"},{"speaker":"Unknown","startTime":2144.7,"endTime":2147.37,"body":"that. That mission, you know, I"},{"speaker":"Unknown","startTime":2147.37,"endTime":2151.48,"body":"want to be Yeah, any, any"},{"speaker":"Unknown","startTime":2147.37,"endTime":2151.48,"body":"investor. So the next stage is"},{"speaker":"Unknown","startTime":2151.48,"endTime":2153.88,"body":"gonna be looking for 1020 time"},{"speaker":"Unknown","startTime":2151.48,"endTime":2153.88,"body":"growth opportunity in the"},{"speaker":"Unknown","startTime":2153.88,"endTime":2156.04,"body":"business, and we just need to be"},{"speaker":"Unknown","startTime":2153.88,"endTime":2156.04,"body":"confident that we can make that"},{"speaker":"Unknown","startTime":2156.04,"endTime":2158.23,"body":"happen. Yeah, definitely."},{"speaker":"Rebecca Turnbull","startTime":2158.23,"endTime":2160.36,"body":"And, you know,"},{"speaker":"Rebecca Turnbull","startTime":2158.23,"endTime":2160.36,"body":"obviously, one of the things we"},{"speaker":"Rebecca Turnbull","startTime":2160.36,"endTime":2164.14,"body":"haven't really touched on yet is"},{"speaker":"Rebecca Turnbull","startTime":2160.36,"endTime":2164.14,"body":"you actually transition from"},{"speaker":"Rebecca Turnbull","startTime":2164.14,"endTime":2168.79,"body":"corporate life. What are you"},{"speaker":"Rebecca Turnbull","startTime":2164.14,"endTime":2168.79,"body":"Lashley, international Digital"},{"speaker":"Rebecca Turnbull","startTime":2168.79,"endTime":2176.35,"body":"Development Director, Aviva into"},{"speaker":"Rebecca Turnbull","startTime":2168.79,"endTime":2176.35,"body":"the startup world? So you would"},{"speaker":"Rebecca Turnbull","startTime":2176.35,"endTime":2179.65,"body":"have been fully aware of that"},{"speaker":"Rebecca Turnbull","startTime":2176.35,"endTime":2179.65,"body":"going into this venture. But"},{"speaker":"Rebecca Turnbull","startTime":2180.07,"endTime":2183.04,"body":"what kind of tips do you have"},{"speaker":"Rebecca Turnbull","startTime":2180.07,"endTime":2183.04,"body":"for people who are in senior"},{"speaker":"Rebecca Turnbull","startTime":2183.04,"endTime":2186.91,"body":"roles in corporate businesses"},{"speaker":"Rebecca Turnbull","startTime":2183.04,"endTime":2186.91,"body":"that are considering founding a"},{"speaker":"Rebecca Turnbull","startTime":2186.91,"endTime":2190.57,"body":"business? Because it is, you"},{"speaker":"Rebecca Turnbull","startTime":2186.91,"endTime":2190.57,"body":"know, it's a huge change?"},{"speaker":"Unknown","startTime":2191.32,"endTime":2193.75,"body":"Yeah, I think you've"},{"speaker":"Unknown","startTime":2191.32,"endTime":2193.75,"body":"got to want to do I mean, I"},{"speaker":"Unknown","startTime":2193.75,"endTime":2196.09,"body":"always, despite having worked in"},{"speaker":"Unknown","startTime":2193.75,"endTime":2196.09,"body":"corporate on those kind of"},{"speaker":"Unknown","startTime":2196.09,"endTime":2199.15,"body":"psychographic profiles always"},{"speaker":"Unknown","startTime":2196.09,"endTime":2199.15,"body":"came out as a bit of a risk"},{"speaker":"Unknown","startTime":2199.15,"endTime":2205.12,"body":"taker. And I think that's,"},{"speaker":"Unknown","startTime":2199.15,"endTime":2205.12,"body":"you've got to be willing, sure,"},{"speaker":"Unknown","startTime":2205.42,"endTime":2209.05,"body":"to deal with a huge amount of"},{"speaker":"Unknown","startTime":2205.42,"endTime":2209.05,"body":"uncertainty. Otherwise, I think"},{"speaker":"Unknown","startTime":2209.05,"endTime":2211.57,"body":"his stress levels could be"},{"speaker":"Unknown","startTime":2209.05,"endTime":2211.57,"body":"pretty enormous anyway, but I"},{"speaker":"Unknown","startTime":2211.57,"endTime":2214.84,"body":"think they could, they could be"},{"speaker":"Unknown","startTime":2211.57,"endTime":2214.84,"body":"pretty unpleasant. I actually"},{"speaker":"Unknown","startTime":2214.84,"endTime":2222.1,"body":"thoroughly enjoyed it. I think"},{"speaker":"Unknown","startTime":2214.84,"endTime":2222.1,"body":"it's fantastic. And, yeah,"},{"speaker":"Unknown","startTime":2222.4,"endTime":2226.33,"body":"there's a dip in financially"},{"speaker":"Unknown","startTime":2222.4,"endTime":2226.33,"body":"such a weird way of looking at"},{"speaker":"Unknown","startTime":2226.33,"endTime":2230.44,"body":"it. I mean, you know, if other"},{"speaker":"Unknown","startTime":2226.33,"endTime":2230.44,"body":"people say, you know, the wealth"},{"speaker":"Unknown","startTime":2230.44,"endTime":2232.39,"body":"is that if you want to make if"},{"speaker":"Unknown","startTime":2230.44,"endTime":2232.39,"body":"you want to make a lot of"},{"speaker":"Unknown","startTime":2232.39,"endTime":2235.63,"body":"wealth, do your own business, if"},{"speaker":"Unknown","startTime":2232.39,"endTime":2235.63,"body":"that's the way you know, get the"},{"speaker":"Unknown","startTime":2235.63,"endTime":2237.88,"body":"wealthiest people in the world."},{"speaker":"Unknown","startTime":2235.63,"endTime":2237.88,"body":"But genuinely, the people who"},{"speaker":"Unknown","startTime":2237.88,"endTime":2241.45,"body":"make most money, generally start"},{"speaker":"Unknown","startTime":2237.88,"endTime":2241.45,"body":"their own business, but when"},{"speaker":"Unknown","startTime":2241.45,"endTime":2244.69,"body":"you're in a business, money is"},{"speaker":"Unknown","startTime":2241.45,"endTime":2244.69,"body":"absolutely irrelevant. And he"},{"speaker":"Unknown","startTime":2244.69,"endTime":2248.41,"body":"just basically trying to deal"},{"speaker":"Unknown","startTime":2244.69,"endTime":2248.41,"body":"with 100,000 challenges all at"},{"speaker":"Unknown","startTime":2248.41,"endTime":2252.28,"body":"the same time, and the risk that"},{"speaker":"Unknown","startTime":2248.41,"endTime":2252.28,"body":"it occurred in a few months, or"},{"speaker":"Unknown","startTime":2252.28,"endTime":2255.4,"body":"turn to nothing, so you've got"},{"speaker":"Unknown","startTime":2252.28,"endTime":2255.4,"body":"to want to do it, because you"},{"speaker":"Unknown","startTime":2255.4,"endTime":2257.95,"body":"want to run a startup. And"},{"speaker":"Unknown","startTime":2255.4,"endTime":2257.95,"body":"because you want the challenge"},{"speaker":"Unknown","startTime":2257.95,"endTime":2263.11,"body":"of doing that. And if that is"},{"speaker":"Unknown","startTime":2257.95,"endTime":2263.11,"body":"the case, go for it. And I"},{"speaker":"Unknown","startTime":2263.11,"endTime":2268.33,"body":"personally I've used I've built"},{"speaker":"Unknown","startTime":2263.11,"endTime":2268.33,"body":"various skills over the last"},{"speaker":"Unknown","startTime":2268.57,"endTime":2271.06,"body":"over the years, and I'm just"},{"speaker":"Unknown","startTime":2268.57,"endTime":2271.06,"body":"trying to leverage them as much"},{"speaker":"Unknown","startTime":2271.06,"endTime":2272.44,"body":"as possible into this business."},{"speaker":"Rebecca Turnbull","startTime":2272.98,"endTime":2276.61,"body":"So it may give"},{"speaker":"Rebecca Turnbull","startTime":2272.98,"endTime":2276.61,"body":"appetite for risk, and you know,"},{"speaker":"Rebecca Turnbull","startTime":2276.61,"endTime":2279.61,"body":"fully understanding what that"},{"speaker":"Rebecca Turnbull","startTime":2276.61,"endTime":2279.61,"body":"means to you. And not not just"},{"speaker":"Rebecca Turnbull","startTime":2279.61,"endTime":2282.4,"body":"you, but to the people around"},{"speaker":"Rebecca Turnbull","startTime":2279.61,"endTime":2282.4,"body":"you, I think is something that's"},{"speaker":"Rebecca Turnbull","startTime":2282.46,"endTime":2286.33,"body":"quite often overlooked when"},{"speaker":"Rebecca Turnbull","startTime":2282.46,"endTime":2286.33,"body":"people are considering these"},{"speaker":"Rebecca Turnbull","startTime":2286.33,"endTime":2293.02,"body":"decisions, it can be hugely"},{"speaker":"Rebecca Turnbull","startTime":2286.33,"endTime":2293.02,"body":"rewarding, but it does, it does"},{"speaker":"Rebecca Turnbull","startTime":2293.02,"endTime":2295.9,"body":"take a certain level of"},{"speaker":"Rebecca Turnbull","startTime":2293.02,"endTime":2295.9,"body":"resilience,"},{"speaker":"Unknown","startTime":2296.2,"endTime":2299.89,"body":"ya know, something you"},{"speaker":"Unknown","startTime":2296.2,"endTime":2299.89,"body":"don't really ever turn off. I"},{"speaker":"Unknown","startTime":2299.89,"endTime":2304.0,"body":"mean, the hours aren't really"},{"speaker":"Unknown","startTime":2299.89,"endTime":2304.0,"body":"relevant, but it's something"},{"speaker":"Unknown","startTime":2304.0,"endTime":2307.63,"body":"that I don't it was just me, but"},{"speaker":"Unknown","startTime":2304.0,"endTime":2307.63,"body":"when you're when you're your own"},{"speaker":"Unknown","startTime":2307.63,"endTime":2310.54,"body":"business, it's something you're"},{"speaker":"Unknown","startTime":2307.63,"endTime":2310.54,"body":"constantly thinking about. And"},{"speaker":"Unknown","startTime":2311.32,"endTime":2314.08,"body":"if that's not something that you"},{"speaker":"Unknown","startTime":2311.32,"endTime":2314.08,"body":"enjoy, or willing to tolerate,"},{"speaker":"Unknown","startTime":2314.08,"endTime":2319.06,"body":"then you probably should think"},{"speaker":"Unknown","startTime":2314.08,"endTime":2319.06,"body":"about another role. But I just"},{"speaker":"Unknown","startTime":2319.06,"endTime":2323.41,"body":"have to say, I love it. And I"},{"speaker":"Unknown","startTime":2319.06,"endTime":2323.41,"body":"got I think the other thing with"},{"speaker":"Unknown","startTime":2323.41,"endTime":2325.75,"body":"the team is, you know, it's"},{"speaker":"Unknown","startTime":2323.41,"endTime":2325.75,"body":"important to kind of transfer"},{"speaker":"Unknown","startTime":2325.75,"endTime":2328.36,"body":"that enthusiasm to the team as"},{"speaker":"Unknown","startTime":2325.75,"endTime":2328.36,"body":"well. I mean, they're not all as"},{"speaker":"Unknown","startTime":2328.39,"endTime":2330.7,"body":"motivated as you might be, you"},{"speaker":"Unknown","startTime":2328.39,"endTime":2330.7,"body":"know, for the success of the"},{"speaker":"Unknown","startTime":2330.7,"endTime":2333.91,"body":"business. But it is, you know,"},{"speaker":"Unknown","startTime":2330.7,"endTime":2333.91,"body":"there are other reasons why they"},{"speaker":"Unknown","startTime":2333.91,"endTime":2337.84,"body":"come to work other than just,"},{"speaker":"Unknown","startTime":2333.91,"endTime":2337.84,"body":"you know, what, having founded a"},{"speaker":"Unknown","startTime":2337.84,"endTime":2342.16,"body":"business themselves. So, yeah,"},{"speaker":"Unknown","startTime":2337.84,"endTime":2342.16,"body":"it's tricky, that enthusiasm"},{"speaker":"Unknown","startTime":2342.16,"endTime":2343.69,"body":"with people is is important."},{"speaker":"Rebecca Turnbull","startTime":2344.53,"endTime":2348.13,"body":"And I imagine"},{"speaker":"Rebecca Turnbull","startTime":2344.53,"endTime":2348.13,"body":"that it's much easier when you"},{"speaker":"Rebecca Turnbull","startTime":2348.13,"endTime":2353.08,"body":"have the kind of purpose and the"},{"speaker":"Rebecca Turnbull","startTime":2348.13,"endTime":2353.08,"body":"challenge to overcome the small"},{"speaker":"Rebecca Turnbull","startTime":2353.08,"endTime":2356.17,"body":"gays part of the solution for"},{"speaker":"Rebecca Turnbull","startTime":2353.08,"endTime":2356.17,"body":"that one of the things I've"},{"speaker":"Rebecca Turnbull","startTime":2356.17,"endTime":2361.75,"body":"noticed is like Tech for Good is"},{"speaker":"Rebecca Turnbull","startTime":2356.17,"endTime":2361.75,"body":"something that many job seekers,"},{"speaker":"Rebecca Turnbull","startTime":2361.75,"endTime":2365.74,"body":"especially like senior C level"},{"speaker":"Rebecca Turnbull","startTime":2361.75,"endTime":2365.74,"body":"execs, are looking to be more"},{"speaker":"Rebecca Turnbull","startTime":2365.74,"endTime":2370.36,"body":"involved in. I think that people"},{"speaker":"Rebecca Turnbull","startTime":2365.74,"endTime":2370.36,"body":"want to be more involved in a"},{"speaker":"Rebecca Turnbull","startTime":2370.36,"endTime":2373.54,"body":"company that has a strong"},{"speaker":"Rebecca Turnbull","startTime":2370.36,"endTime":2373.54,"body":"purpose, especially with a"},{"speaker":"Rebecca Turnbull","startTime":2373.54,"endTime":2376.72,"body":"netzero mission. Maybe like"},{"speaker":"Rebecca Turnbull","startTime":2373.54,"endTime":2376.72,"body":"something to do with health care"},{"speaker":"Rebecca Turnbull","startTime":2376.75,"endTime":2382.69,"body":"or education can also be quite"},{"speaker":"Rebecca Turnbull","startTime":2376.75,"endTime":2382.69,"body":"popular. What kind of advice do"},{"speaker":"Rebecca Turnbull","startTime":2382.69,"endTime":2384.7,"body":"you have for people who are"},{"speaker":"Rebecca Turnbull","startTime":2382.69,"endTime":2384.7,"body":"looking to come by something"},{"speaker":"Rebecca Turnbull","startTime":2384.7,"endTime":2391.93,"body":"like pure FinTech or gamble,"},{"speaker":"Rebecca Turnbull","startTime":2384.7,"endTime":2391.93,"body":"gambling, that want to get"},{"speaker":"Rebecca Turnbull","startTime":2391.93,"endTime":2396.85,"body":"involved in something like net"},{"speaker":"Rebecca Turnbull","startTime":2391.93,"endTime":2396.85,"body":"zero, and Tech for Good? Yeah, I"},{"speaker":"Unknown","startTime":2396.85,"endTime":2398.89,"body":"think the key thing is"},{"speaker":"Unknown","startTime":2396.85,"endTime":2398.89,"body":"is thinking about the"},{"speaker":"Unknown","startTime":2398.89,"endTime":2404.56,"body":"transferable skill. And, you"},{"speaker":"Unknown","startTime":2398.89,"endTime":2404.56,"body":"know, not be it, you know,"},{"speaker":"Unknown","startTime":2404.59,"endTime":2408.31,"body":"someone who's a gambling,"},{"speaker":"Unknown","startTime":2404.59,"endTime":2408.31,"body":"vertical expert doesn't have to"},{"speaker":"Unknown","startTime":2408.31,"endTime":2411.97,"body":"spend their time in that at all."},{"speaker":"Unknown","startTime":2408.31,"endTime":2411.97,"body":"I mean, I think one of the eyes"},{"speaker":"Unknown","startTime":2411.97,"endTime":2414.55,"body":"used to work with a guy, he was"},{"speaker":"Unknown","startTime":2411.97,"endTime":2414.55,"body":"worked for one of the big"},{"speaker":"Unknown","startTime":2414.55,"endTime":2419.65,"body":"gambling, businesses, and they"},{"speaker":"Unknown","startTime":2414.55,"endTime":2419.65,"body":"are spectacularly good at"},{"speaker":"Unknown","startTime":2419.95,"endTime":2424.66,"body":"behavioral economics, behavioral"},{"speaker":"Unknown","startTime":2419.95,"endTime":2424.66,"body":"economics, nudges, etc. You can"},{"speaker":"Unknown","startTime":2424.66,"endTime":2429.25,"body":"apply that there in that, that"},{"speaker":"Unknown","startTime":2424.66,"endTime":2429.25,"body":"technology to climate change as"},{"speaker":"Unknown","startTime":2429.25,"endTime":2431.71,"body":"much as you can to getting"},{"speaker":"Unknown","startTime":2429.25,"endTime":2431.71,"body":"someone to spend another 10 quid"},{"speaker":"Unknown","startTime":2431.71,"endTime":2434.71,"body":"on the Roulette. So I think"},{"speaker":"Unknown","startTime":2431.71,"endTime":2434.71,"body":"those trends, those transferable"},{"speaker":"Unknown","startTime":2434.71,"endTime":2438.43,"body":"skills are, what what to think"},{"speaker":"Unknown","startTime":2434.71,"endTime":2438.43,"body":"about, and there's tons of them."},{"speaker":"Rebecca Turnbull","startTime":2439.06,"endTime":2441.82,"body":"Yeah, and it's"},{"speaker":"Rebecca Turnbull","startTime":2439.06,"endTime":2441.82,"body":"good to hear that you are so"},{"speaker":"Rebecca Turnbull","startTime":2441.82,"endTime":2446.02,"body":"open to people from different"},{"speaker":"Rebecca Turnbull","startTime":2441.82,"endTime":2446.02,"body":"sectors. But I think netzero and"},{"speaker":"Rebecca Turnbull","startTime":2446.71,"endTime":2450.46,"body":"clean energy and climate tech in"},{"speaker":"Rebecca Turnbull","startTime":2446.71,"endTime":2450.46,"body":"particular, are fantastic"},{"speaker":"Rebecca Turnbull","startTime":2450.46,"endTime":2455.44,"body":"opportunities for people from"},{"speaker":"Rebecca Turnbull","startTime":2450.46,"endTime":2455.44,"body":"more traditional backgrounds"},{"speaker":"Rebecca Turnbull","startTime":2455.44,"endTime":2459.43,"body":"that want to get involved in"},{"speaker":"Rebecca Turnbull","startTime":2455.44,"endTime":2459.43,"body":"startups, because we just don't"},{"speaker":"Rebecca Turnbull","startTime":2459.43,"endTime":2461.56,"body":"have enough people who have got"},{"speaker":"Rebecca Turnbull","startTime":2459.43,"endTime":2461.56,"body":"that domain knowledge and"},{"speaker":"Rebecca Turnbull","startTime":2461.56,"endTime":2464.32,"body":"expertise, it's still early"},{"speaker":"Rebecca Turnbull","startTime":2461.56,"endTime":2464.32,"body":"days, are there any things you"},{"speaker":"Rebecca Turnbull","startTime":2464.32,"endTime":2467.26,"body":"would advise people to look at"},{"speaker":"Rebecca Turnbull","startTime":2464.32,"endTime":2467.26,"body":"if they're interested in getting"},{"speaker":"Rebecca Turnbull","startTime":2467.26,"endTime":2471.97,"body":"into the climate tech, any"},{"speaker":"Rebecca Turnbull","startTime":2467.26,"endTime":2471.97,"body":"websites, conferences, books,"},{"speaker":"Rebecca Turnbull","startTime":2472.0,"endTime":2472.96,"body":"resources,"},{"speaker":"Unknown","startTime":2473.53,"endTime":2478.0,"body":"actually, I went to a"},{"speaker":"Unknown","startTime":2473.53,"endTime":2478.0,"body":"great conference, I only found"},{"speaker":"Unknown","startTime":2478.0,"endTime":2481.21,"body":"out about a week before it was"},{"speaker":"Unknown","startTime":2478.0,"endTime":2481.21,"body":"on but innovation zero was in"},{"speaker":"Unknown","startTime":2481.21,"endTime":2484.93,"body":"London a few months ago, it's"},{"speaker":"Unknown","startTime":2481.21,"endTime":2484.93,"body":"gonna be kind of in June next"},{"speaker":"Unknown","startTime":2484.93,"endTime":2488.2,"body":"year, as well, that conferences"},{"speaker":"Unknown","startTime":2484.93,"endTime":2488.2,"body":"was really, really good it was"},{"speaker":"Unknown","startTime":2488.23,"endTime":2493.0,"body":"it was free to go, which was"},{"speaker":"Unknown","startTime":2488.23,"endTime":2493.0,"body":"good as well. And had a whole"},{"speaker":"Unknown","startTime":2493.0,"endTime":2497.59,"body":"bunch of people across Xero"},{"speaker":"Unknown","startTime":2493.0,"endTime":2497.59,"body":"activity, talking about their"},{"speaker":"Unknown","startTime":2497.59,"endTime":2500.41,"body":"challenges. So those"},{"speaker":"Unknown","startTime":2497.59,"endTime":2500.41,"body":"conferences, particularly the"},{"speaker":"Unknown","startTime":2500.41,"endTime":2506.47,"body":"free ones that go to often just"},{"speaker":"Unknown","startTime":2500.41,"endTime":2506.47,"body":"subscribe to, you know,"},{"speaker":"Unknown","startTime":2506.47,"endTime":2509.56,"body":"subscribe to every newsletter"},{"speaker":"Unknown","startTime":2506.47,"endTime":2509.56,"body":"you can get. And you'll quickly"},{"speaker":"Unknown","startTime":2509.56,"endTime":2513.49,"body":"work work out which ones are"},{"speaker":"Unknown","startTime":2509.56,"endTime":2513.49,"body":"useful or not. I've got to do my"},{"speaker":"Unknown","startTime":2513.49,"endTime":2517.15,"body":"bragging rights. And so I'm just"},{"speaker":"Unknown","startTime":2513.49,"endTime":2517.15,"body":"going to the New York climate"},{"speaker":"Unknown","startTime":2517.15,"endTime":2521.32,"body":"week that has been supported by"},{"speaker":"Unknown","startTime":2517.15,"endTime":2521.32,"body":"Scottish Development and"},{"speaker":"Unknown","startTime":2521.5,"endTime":2525.25,"body":"International, which is great,"},{"speaker":"Unknown","startTime":2521.5,"endTime":2525.25,"body":"and that, again, that that I"},{"speaker":"Unknown","startTime":2525.25,"endTime":2527.65,"body":"think that that's a combination"},{"speaker":"Unknown","startTime":2525.25,"endTime":2527.65,"body":"of multiple different"},{"speaker":"Unknown","startTime":2527.65,"endTime":2531.13,"body":"conferences all in New York at"},{"speaker":"Unknown","startTime":2527.65,"endTime":2531.13,"body":"the same time. And I'm just"},{"speaker":"Unknown","startTime":2531.13,"endTime":2534.01,"body":"going to immerse myself in all"},{"speaker":"Unknown","startTime":2531.13,"endTime":2534.01,"body":"the stuff that's going on and"},{"speaker":"Unknown","startTime":2534.01,"endTime":2536.35,"body":"see what I can bring back here"},{"speaker":"Unknown","startTime":2534.01,"endTime":2536.35,"body":"and see what we can take from,"},{"speaker":"Unknown","startTime":2536.38,"endTime":2538.6,"body":"from our business here into into"},{"speaker":"Unknown","startTime":2536.38,"endTime":2538.6,"body":"the states,"},{"speaker":"Rebecca Turnbull","startTime":2538.93,"endTime":2541.33,"body":"totally. And"},{"speaker":"Rebecca Turnbull","startTime":2538.93,"endTime":2541.33,"body":"even if you're in the UK, and"},{"speaker":"Rebecca Turnbull","startTime":2541.33,"endTime":2544.42,"body":"you're wanting to learn more"},{"speaker":"Rebecca Turnbull","startTime":2541.33,"endTime":2544.42,"body":"about the home energy market,"},{"speaker":"Rebecca Turnbull","startTime":2544.45,"endTime":2547.33,"body":"then just signing up for snug"},{"speaker":"Rebecca Turnbull","startTime":2544.45,"endTime":2547.33,"body":"and looking at your social media"},{"speaker":"Rebecca Turnbull","startTime":2547.33,"endTime":2550.36,"body":"is a great place to start to"},{"speaker":"Rebecca Turnbull","startTime":2547.33,"endTime":2550.36,"body":"learn about all the things you"},{"speaker":"Rebecca Turnbull","startTime":2550.36,"endTime":2553.33,"body":"can do on a personal level and"},{"speaker":"Rebecca Turnbull","startTime":2550.36,"endTime":2553.33,"body":"just gain a bit more of an"},{"speaker":"Rebecca Turnbull","startTime":2553.33,"endTime":2554.65,"body":"understanding of the sector."},{"speaker":"Unknown","startTime":2554.74,"endTime":2558.13,"body":"Yeah, definitely. Thank"},{"speaker":"Unknown","startTime":2554.74,"endTime":2558.13,"body":"you for that blog. It's no"},{"speaker":"Unknown","startTime":2558.13,"endTime":2558.61,"body":"problem."},{"speaker":"Unknown","startTime":2559.99,"endTime":2563.62,"body":"So it's been lovely catching up"},{"speaker":"Unknown","startTime":2559.99,"endTime":2563.62,"body":"with you again, Robin,"},{"speaker":"Rebecca Turnbull","startTime":2563.89,"endTime":2567.46,"body":"I will"},{"speaker":"Rebecca Turnbull","startTime":2563.89,"endTime":2567.46,"body":"obviously be in touch. I hope to"},{"speaker":"Rebecca Turnbull","startTime":2567.49,"endTime":2571.09,"body":"have you back. I can't wait to"},{"speaker":"Rebecca Turnbull","startTime":2567.49,"endTime":2571.09,"body":"hear all about the weekend, New"},{"speaker":"Rebecca Turnbull","startTime":2571.09,"endTime":2575.41,"body":"York that you have. And, you"},{"speaker":"Rebecca Turnbull","startTime":2571.09,"endTime":2575.41,"body":"know, there's a lot more things"},{"speaker":"Rebecca Turnbull","startTime":2575.41,"endTime":2578.2,"body":"we could have touched on it if"},{"speaker":"Rebecca Turnbull","startTime":2575.41,"endTime":2578.2,"body":"someone is listening to this."},{"speaker":"Rebecca Turnbull","startTime":2578.2,"endTime":2581.41,"body":"And they're also facing that"},{"speaker":"Rebecca Turnbull","startTime":2578.2,"endTime":2581.41,"body":"chicken and egg challenge"},{"speaker":"Rebecca Turnbull","startTime":2581.44,"endTime":2585.94,"body":"arrived marketplaces that should"},{"speaker":"Rebecca Turnbull","startTime":2581.44,"endTime":2585.94,"body":"listen to a recent episode with"},{"speaker":"Rebecca Turnbull","startTime":2585.97,"endTime":2590.44,"body":"shoresh Nadkarni that was"},{"speaker":"Rebecca Turnbull","startTime":2585.97,"endTime":2590.44,"body":"recorded. And you know, he he"},{"speaker":"Rebecca Turnbull","startTime":2590.44,"endTime":2594.61,"body":"has a phenomenal track record in"},{"speaker":"Rebecca Turnbull","startTime":2590.44,"endTime":2594.61,"body":"building marketplaces. I think"},{"speaker":"Rebecca Turnbull","startTime":2594.61,"endTime":2600.88,"body":"one of his companies, he got"},{"speaker":"Rebecca Turnbull","startTime":2594.61,"endTime":2600.88,"body":"nearly 15 million users in three"},{"speaker":"Rebecca Turnbull","startTime":2601.48,"endTime":2604.96,"body":"years, nine months, something"},{"speaker":"Rebecca Turnbull","startTime":2601.48,"endTime":2604.96,"body":"impressive like that. So well"},{"speaker":"Rebecca Turnbull","startTime":2606.22,"endTime":2609.67,"body":"worth worth checking out if"},{"speaker":"Rebecca Turnbull","startTime":2606.22,"endTime":2609.67,"body":"you're a startup in that space."},{"speaker":"Rebecca Turnbull","startTime":2610.24,"endTime":2615.31,"body":"So yeah, thanks very much for"},{"speaker":"Rebecca Turnbull","startTime":2610.24,"endTime":2615.31,"body":"joining us and sharing all of"},{"speaker":"Rebecca Turnbull","startTime":2615.31,"endTime":2617.26,"body":"your information and experience."},{"speaker":"Unknown","startTime":2617.32,"endTime":2618.22,"body":"Thank you, Rebecca."},{"speaker":"Rebecca Turnbull","startTime":2619.99,"endTime":2621.43,"body":"Thanks for"},{"speaker":"Rebecca Turnbull","startTime":2619.99,"endTime":2621.43,"body":"listening to the Listen"},{"speaker":"Rebecca Turnbull","startTime":2621.43,"endTime":2625.42,"body":"perspective. I'm Rebecca"},{"speaker":"Rebecca Turnbull","startTime":2621.43,"endTime":2625.42,"body":"Hastings, founder and director"},{"speaker":"Rebecca Turnbull","startTime":2625.42,"endTime":2628.57,"body":"at the Lucent group, a tech"},{"speaker":"Rebecca Turnbull","startTime":2625.42,"endTime":2628.57,"body":"sector executive search and"},{"speaker":"Rebecca Turnbull","startTime":2628.57,"endTime":2632.89,"body":"talent consultancy. If you"},{"speaker":"Rebecca Turnbull","startTime":2628.57,"endTime":2632.89,"body":"enjoyed this episode, please"},{"speaker":"Rebecca Turnbull","startTime":2632.89,"endTime":2636.52,"body":"subscribe, share it with others"},{"speaker":"Rebecca Turnbull","startTime":2632.89,"endTime":2636.52,"body":"posted about it on social media"},{"speaker":"Rebecca Turnbull","startTime":2636.55,"endTime":2640.06,"body":"or leave a rating and review. If"},{"speaker":"Rebecca Turnbull","startTime":2636.55,"endTime":2640.06,"body":"you're a company looking to hire"},{"speaker":"Rebecca Turnbull","startTime":2640.06,"endTime":2644.11,"body":"top technology leaders, or you'd"},{"speaker":"Rebecca Turnbull","startTime":2640.06,"endTime":2644.11,"body":"like to discuss your next move,"},{"speaker":"Rebecca Turnbull","startTime":2644.38,"endTime":2648.49,"body":"please reach out to me on"},{"speaker":"Rebecca Turnbull","startTime":2644.38,"endTime":2648.49,"body":"LinkedIn or send me an email to"},{"speaker":"Rebecca Turnbull","startTime":2648.61,"endTime":2652.99,"body":"Rebecca at the Listen group at"},{"speaker":"Rebecca Turnbull","startTime":2648.61,"endTime":2652.99,"body":"dog co.uk. Thanks again for"},{"speaker":"Rebecca Turnbull","startTime":2652.99,"endTime":2653.83,"body":"listening today."}]}