What "Team Experience Management" is and why it matters - Eleanor Erickson

Hospitality Daily Podcast

Hospitality Daily Podcast
What "Team Experience Management" is and why it matters - Eleanor Erickson
Jan 10, 2023
Josiah Mackenzie

Eleanor Erickson was a general manager with Hampton Inn by Hilton for 20 years before focusing her time now on providing hospitality leaders with the tools they need to create more sustainable workplace cultures. Today she shares what she’s learned about hospitality leadership and developing what she calls “Team Experience Management.”


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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands