Veerle Donders is Concept & Brand Director at Zoku. In this episode, she shares what she's learned about community building and how to design for interaction.

Join in the conversation on this episode on the Hospitality Daily LinkedIn page here.

This episode is brought to you with support from Sojern. Finding and appealing to travelers online means getting to know them, and that's why first-party data - the information you have about your guests - is so important to providing hospitality today. I teamed up with Sojern to study how hoteliers are using this data to drive revenue and build stronger guest relationships, and you can see what we found in this research report: How Hotel Brands Are Using First-Party Data to Drive Revenue & Build Stronger.