A little while back, Netflix ran a competition to improve its algorithms — the technology that suggests new movies and TV shows it thinks you'll like. Everyone expected the top data scientists to dominate the Netflix challenge. But they didn't...

In this episode, we learn from Michel Jensen Session about the surprising lessons behind the Netflix challenge, the importance of diversity, understanding cultural differences, and the significance of conversations for successful leadership in hospitality.

Michelle brings a wealth of strategic planning, leadership, and stakeholder engagement expertise. If you're inspired by our discussion and see potential synergies, Michelle welcomes you to connect on LinkedIn and explore collaborative opportunities.

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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands