Everyone wants to be innovative, create something remarkable, and provide memorable hospitality - but what does that take....really?

Getting to know our guest today, Adam Wallace, over the past 15 years has shown me the answer to that question is culture.

Early in his career, Adam worked at his family's hotel in New York, getting national media coverage for the innovative community building they were doing - and today runs Spherical, a hotel marketing agency with a client roster that's a who's who of the most exciting brands in hospitality today. 

In this episode, you'll learn about the hotel that was far ahead of the curve on innovation in hospitality - but more importantly, what was behind all that innovation and the lessons about providing hospitality that are timeless and applicable to your work today.

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Music by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands