Let's dive into something crucial for any business: customer service.
You could have the best product, but if your service falls short, it can tank your success.
I recently had a frustrating experience with a product I loved due to poor service, and it got me thinking.
See, great customer service isn't just a bonus...it's part of your product's value.
At my previous venture, Escape Climbing, we prioritized stellar service, and it paid off.
So, how can you ensure top-notch service? Treat every customer like a VIP.
You never know the ripple effect of one negative interaction.
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