On Your Flight Today

S3 Ep 1 - Hybrid By Design - LIFT Airlines in South Africa

Corinne Streichert Season 3 Episode 1

Send a question or message to On Your Flight Today

What if an airline actually listened to its passengers? In this episode, Cilliers Jordaan from South Africa's Lift Airlines shares how putting customers first isn't just a slogan, it's their survival strategy. 

Launched in just 90 days during the height of COVID, Lift discovered something radical: give people flexibility when they need it, talk to them like humans (not chatbots), surprise them with onboard fashion shows and live music, and they'll keep coming back. From adding business class because customers asked for it, to partnering with local artists who needed a platform, this is aviation built on genuine connection. Flying does not have to feel transactional, and Lift is proving it one passenger at a time.

---------------
This episode of On Your Flight Today is brought to you by IFECtiv, an inflight entertainment and connectivity consulting company. Dedicated to elevating the aviation industry's inflight entertainment products and experiences for airlines and suppliers. Visit www.IFECtiv.aero to learn more!


Thank you for tuning in. Don't forget to subscribe on your favourite podcast platform so you'll never miss an episode. By signing up for our newsletter, you're not only staying in the loop with the latest news, updates and exclusive content, you're also helping us continue to bring you more great content. Your support means everything to us. Sign up today at www.onyourflighttoday.com and thank you for being part of our community.

Disclaimer

The views expressed by guests are their own and don’t necessarily reflect those of On Your Flight Today, its host, IFECtiv LLC, or affiliates. This content is for informational and entertainment purposes only and is not professional advice. On Your Flight Today does not verify guest statements and is not responsible for errors or omissions.

www.onyourflighttoday.com
https://www.linkedin.com/company/onyourflighttoday


People on this episode