[REPLAY]

Chris Voss is an internationally-acclaimed negotiation expert, Masterclass instructor, best-selling author, and former FBI hostage negotiator. In this episode replay, Chris shares valuable insights about how anyone can learn to negotiate and create win/win scenarios in business and life.

What we discuss in this episode:

• The importance of negotiation, and how to do it in a way that creates a win/win for all parties. 
• Visual cues that will help you understand what someone else is feeling so that you can address their needs and serve them more effectively
• Chris shares stories and anecdotes that help explain how anyone can learn to negotiation and how esepcially valuable negotiation is for car sales professionals to master

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Thanks, Chris Voss

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