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In this episode of the Grow Your Clinic podcast, CM Team Ben Lynch, Jack O'Brien and Hannah Dunn come together for another Mastermind to discuss the dynamics of clinical leadership and the importance of utilisation rates in assessing clinician performance. We explore why your top-performing clinician may not always be the best choice for leadership roles and emphasise the value of peer connections among clinicians. We also tackle the often-avoided topic of revenue, highlighting it as a reflection of patient appreciation. Listeners will benefit from Hannah's insights on accessible training resources for leaders and Jack's advice on evaluating return on investment.
Tune in for actionable strategies to strengthen your clinical leadership team and enhance your clinic's performance!
What You'll Learn:
💡 Your highest performing clinician doesn't always need to be your clinical team leader.
📊 Understanding utilisation rates: the key metric for assessing clinical performance.
💰 Revenue as a sign of patient appreciation and clinic sustainability.
📚 Essential resources for developing your clinical leaders, including "The Coaching Habit" and "Leaders Eat Last."
🤝 The importance of mentorship and effective communication in clinical settings.
👉 Don't forget to like, subscribe, and hit the notification bell for more insightful episodes!
Timestamps
[00:00:57] Best free training resources.
[00:05:08] Key mistakes in clinical leadership.
[00:07:25] Clinical leadership vs. technical skill.
[00:12:03] Clinical leadership pathways
[00:15:40] Cost of meetings in business.
[00:20:20] Clinical leadership effectiveness metrics.
[00:25:17] Mentorship and clinic owner support.
[00:26:19] Mentorship for clinical leaders.
[00:30:52] Utilization rate definition and importance.
[00:36:31] Revenue and sustainability in clinics.
[00:42:52] Coaching techniques for emerging leaders.
[00:47:46] Coaching through open-ended questions.
[00:50:10] Leadership development strategies.
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