MASTERMIND: How To Never Lose Your Best Therapist | GYC Podcast 305

Grow Your Clinic

Grow Your Clinic
MASTERMIND: How To Never Lose Your Best Therapist | GYC Podcast 305
Jun 27, 2025 Season 3 Episode 305
The Clinic Mastery Team

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In episode 305 of the Grow Your Clinic podcast, CM Team Ben Lynch, Jack O'Brien and Hannah Dunn dive into the crucial topic of retaining top team members by designing effective career pathways. The conversation highlights the importance of understanding what matters to both clinic owners and their team members, as roles evolve and change. Listeners can expect valuable insights on creating a meritocratic environment in private practice and how to implement impactful career progression strategies. Additionally, the episode features a unique analogy shared by Jack about how a display home package can simplify the process of defining career pathways in a clinic setting

What You'll Learn:

🏆 The importance of proactive conversations about career progression

🛠️ How to customize career pathways like display homes

📈 Key examples of successful pathways in clinics

💬 Tips for having meaningful discussions with team members about their goals

📊 Balancing clinical responsibilities with project work

Timestamps
[00:01:20] Designing career pathways.
[00:02:18] Episode Start
[00:05:21] Proactive career progression conversations.
[00:09:51] Pathways as customisable templates.
[00:13:24] Desire statements for career vision.
[00:17:15] Career aspirations and growth.
[00:19:50] Career progression for therapists.
[00:25:43] Sustainability in therapist roles.
[00:27:07] Maximizing underutilized clinical time.
[00:33:49] Culture of self-investment.
[00:34:31] Self-development and organizational culture.
[00:39:21] Shared responsibility in performance conversations.
[00:43:44] Formalising unique position descriptions.
[00:45:47] Cost of sales management.
[00:52:20] Career pathways for team retention.
[00:54:02] Working one-on-one with clients.

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