Do your practitioners really understand their performance targets — and why they matter?

In episode 324 of the Grow Your Clinic Podcast, Ben, Hannah and Jack unpack how to set clear, relevant performance targets that drive both practitioner growth and clinic sustainability. You’ll learn how to start the KPI conversation early — even at the hiring stage — and how to link targets to your team’s personal goals so they feel motivated, not micromanaged. The team dives into how to tailor expectations by profession and experience, use tools for real-time feedback, and foster open, transparent discussions that build trust and accountability. If you’ve ever struggled to balance clinic profitability with practitioner satisfaction, this episode shows you how to create targets that inspire action and long-term success for your whole team.

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In This Episode You'll Learn:
💡 The importance of KPIs for both business and patient care
🏆 How to communicate targets effectively during recruitment
📈 Strategies for setting realistic and motivating targets
🤝 The significance of aligning targets with individual goals and remuneration
🔍 Tips for using data to track performance and foster accountability

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