Do you really need an admin team to run a profitable, high-performing clinic?
Mic Rizk, founder of iMove Physiotherapy, joins us in this episode of the Grow Your Clinic podcast to share how heโs successfully operated his clinic for more than 13 years without an in-house admin team. We unpack how clinics can run with zero or minimal admin while improving profitability, team engagement and the client experience. We explore how outsourcing admin tasks, leveraging technology and creating clear team expectations can reduce overheads and free up more resources for therapist wages, professional development and better patient care. Youโll learn how off-site admin services, digital check-ins and automated systems can streamline operations without compromising service quality, plus how empowering clinicians to take greater ownership can strengthen culture and retention.
If you want to build a leaner, more efficient clinic that delivers exceptional client experiences without the traditional admin structure, this episode shows you how.
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In This Episode You'll Learn:
๐ผ How to run a clinic with zero admin team members
๐ Strategies for increasing profitability without sacrificing client experience
๐ค The role of off-site admin services and AI in modern clinics
๐ ๏ธ Tools and tech that streamline operations and enhance efficiency
๐ฅ The importance of team culture and hiring for innovation
๐ Tips for reallocating admin costs to boost therapist wages and CPD budgets
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