Your practitioners know what they should be doing - so why aren't they doing it? The answer usually starts long before they ever walk through your door.

In this episode of the Grow Your Clinic podcast, Ben Lynch sits down with Michael Rizk - owner of iMove Physio and the Private Practice Apprenticeship - to dig into one of the most common frustrations clinic owners bring to Clinic Mastery: practitioners not doing the one percenters. Mic shares why the standards conversation actually starts at recruitment, how always having a job ad running for just $5 to $10 a day has transformed his hiring pipeline, and the I-language vs we-language distinction that led him to back himself over his own team in a hiring decision - and be proven right. They walk through Mic's three-column induction system, the six key time blocks every practitioner should have in their diary, and how to have the hard conversation with a team member who just isn't hitting the mark - without the fear of them walking out the door paralysing you.

If you've ever felt like you're nagging your team to do the basics, this episode shows you exactly where to start fixing it.

In This Episode You'll Learn:
 🎯 Why standards start at recruitment - not the team meeting
 📢 The $5 to $10 a day ad strategy that keeps Mic's hiring pipeline full all year
 🧠 The I-language vs we-language hiring filter that changes everything
 📋 Mic's three-column induction system and the six time blocks every practitioner needs
 😬 How to have the hard conversation with underperforming team members without the fear holding you back
 🔄 Why always recruiting is the antidote to being held hostage by your own team

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