164 - Coffee Time #01: How These Businesses Are Winning Customers Over

Grow Your Clinic

Grow Your Clinic
164 - Coffee Time #01: How These Businesses Are Winning Customers Over
Mar 24, 2020 Season 3 Episode 164
Ben Lynch and Jack O'Brien

Today on the podcast, Jack and Ben talks about three businesses that have won over their clients. One is Ben’s experience at the Loose Caboose Cafe, how The Ritz-Carlton won the internet over with their adorable lost and found letter, and how an Indian restaurant managed to turn a negative customer experience into a positive one after a call.

It’s an amazing episode. Make sure to check it out!


QUOTES

“There is no right or wrong; the only ‘wrong’ is to do nothing.”


MENTIONS


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