Microsoft Teams Insider
Microsoft Teams for Frontline Workers: Market Opportunity and Enterprise Mobility with Spectralink
Apr 14, 2026
Tom Arbuthnot
Patrick Watson, Director of Research at Cavell, and Stewart Wright, Business Development Director for Spectralink EMEA, discuss the untapped opportunity in enabling frontline workers with Microsoft Teams.
• 80% of the global workforce is classified as frontline, yet many organisations neglect these workers in their Microsoft Teams migrations.
• Frontline workers are often forgotten, given devices not fit for purpose, or left on legacy on-premises systems running in parallel with Microsoft Teams.
• Spectralink's DECT and Wi-Fi solutions, including the Versity smartphone and 8440 feature phone, are designed for challenging environments like healthcare, manufacturing, and retail.
• Unique features include Man Down alerts, pull cord alarms, hot-swappable batteries, disinfectant-resistant builds, and the AMIE cloud management platform.
• Market research highlights massive potential: nearly 2 million frontline workers in UK healthcare, 2.6 million in UK manufacturing, and 7.5 million in German manufacturing.
Thanks to Spectralink, this episode's sponsor, for their continued support of Empowering.Cloud.