#183 - The Unique World of Vail Health

We’re excited to bring you the latest episode of The ASHHRA Podcast, where host Luke Carignan sits down with Jennifer Law, CHRO of Vail Health, for a truly heartfelt conversation about the realities—and rewards—of working in healthcare HR nestled in the picturesque mountains of Colorado.

Here’s what you’ll find inside this episode:

Life & Work in “Paradise” Jen kicks off by sharing what it’s really like working in Vail, Colorado—beyond the stunning views and outdoor perks. From the logistical challenges of living in a remote, resort-driven community to the high cost of living and housing shortages, Jen sheds light on unique factors shaping the Vail Health employment experience.

Staffing & Recruitment: The Outdoor Draw With Vail Health recruiting for roles ranging from clinical to environmental services, Jen explains why lifestyle fit—and a genuine love of the outdoors—can make or break retention. She also discusses the impact of the local housing market and how creative approaches are needed to attract and retain talent in such a unique location.

Culture, Community & Real Retention Jen and Luke dig deep on what it really takes to keep employees engaged beyond salary. Vail Health’s secret? Building authentic community. From book clubs to run clubs, they focus on fostering relationships that help new arrivals find their circle outside of work—for both well-being and improved retention.

Lessons on Burnout & Well-being Burnout isn’t just about workload. It’s often about what’s missing, not just what’s excessive. Jen talks mental health, building authentic support systems, and the value in nontraditional “benefits” like flexibility and peer connection.

Building Great Places to Work, on Purpose Jen’s guiding principle is all about intentionality: communities, programs, and leadership development that let people bring their best to work. Her passion for HR shines in her belief that work should be a good environment—where anyone can grow, connect, and truly enjoy what they do.

A Few Gems for Your Week:

• "People are people. You know this area, you know the community." — On how local knowledge often outweighs industry experience
• “Everyone should have to work in hospitality at some point.” — Spot-on advice for empathy and service
• "We’re intentional about building authentic connections—engagement doesn’t have to be expensive!"

If you’ve ever been curious about life and HR work in a mountain community, or you’re seeking inspiration for employee engagement that actually works, you won’t want to miss this conversation.

Stay tuned for our next episode…and don’t forget to register for the ASHHRA conference in Savannah this May!

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