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Building a Resonant Customer Experience w/ Leslie Castillo
IMCA peer2peer
IMCA peer2peer
Building a Resonant Customer Experience w/ Leslie Castillo
Feb 20, 2025
Season 2
Episode 8
IMCA - Insurance Marketing and Communications Association
Leslie Castillo, Senior Vice President of Marketing and Customer Experience at The American Equity Underwriters, joins Jim Flynn and Natasha Suber to talk about creating an exceptional customer experience. Interested in learning how minor tweaks and improvements can add up to a transformative CX? Listen to this episode of the IMCA peer2peer podcast from ONEFIRE.
