110: Is What You're Spending on AI Giving You the Value You Expected?

Dave Rubinstein, Editor in Chief of IT Ops Times, discusses with Becky Trevino, Chief Product Officer at Flexera, the challenges organizations face in managing AI spending and ensuring value. Trevino explains the shift from traditional cloud and SaaS pricing to outcome-based pricing, driven by the rise of AI tools like ChatGPT and Claude. She highlights the need for organizations to revert to traditional metrics like cycle time and business outcomes to measure AI's effectiveness. Trevino emphasizes the importance of aligning AI investments with business goals and using tools like FinOps to manage costs effectively, comparing AI agents to temp workers that incur ongoing costs.