Generative AI is helping lenders drive down origination costs while increasing borrower confidence. New products can coach and assist loan officers while offering tools to educate homebuyers.

Sundeep Mathur, vice president of fintech AI and business consulting services at Tavant, spoke with Editor Kimberley Haas about LO.ai, which augments the company’s Touchless Lending product, as well as their mission to create the best borrower experience possible.