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AI and the Future of Sales
Smart Business Growth with Nicky Miklós
The AI Tipping Point – How to Use AI in Sales Without Losing the Human Touch
In this thought-provoking episode of Smart Business Growth, Nicky dives deep into one of the most critical conversations leaders and sales professionals need to have right now — the role of AI in modern sales.
After an unexpectedly delightful interaction with an AI receptionist named Sadie, Nicky explores what that experience reveals about how AI is being used — and misused — in the sales process.
This episode tackles:
- The two dangerous camps businesses fall into: avoidance or overuse
- What HubSpot’s latest data reveals about how sales teams are using AI (and where they’re falling short)
- Why trust is the true currency in sales — and how over-automating could be costing you more than time
- Practical ways to integrate AI tools like ChatGPT, Gong, and HubSpot without losing your voice or connection
- The critical difference between AI as a tool vs AI as a crutch
Nicky shares a grounded, leadership-first perspective on how to find the middle ground — where speed meets strategy, and where human judgement turns AI into an asset.
A must-listen for any business owner, sales leader or team navigating this fast-evolving space.
Learn more about Nicky at nickymiklos.com
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Get your a copy of Healthy Hustle: The New Blueprint to Thrive in Business & Life at www.healthyhustle.com.au
Contact: 0403 191 404 | hello@nickymiklos.com
Music by Jules Miklos-Woodley
