Jessica Woolrich: How Non-Violent Communication Enhances Vet Teamwork & Care Artwork

Vet Vibes

A platform that questions the different challenges currently faced by the veterinary profession. A space to provide perspectives for a new professional culture. Disclaimer: Guests and host speak on their behalf. The conversations represent personal opinions and are not necessarily a reflection of the general opinion of the profession

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Jessica Woolrich: How Non-Violent Communication Enhances Vet Teamwork & Care

August 23, 2024 • Season 2 • Episode 2

0:00 | 50:12

This week on Vet Vibes, Jessica Woolrich discusses the vital importance of soft skills in veterinary practice, focusing on non-violent communication. Learn how these essential communication techniques can save lives, improve team cohesion, reduce conflict, and boost overall well-being within veterinary teams. Jessica shares practical, authentic advice on implementing non-violent communication both personally and professionally, helping vets foster a healthier, more supportive workplace.

Further resources:

www.vetled.co.uk

https://www.linkedin.com/company/vetled/

https://www.civilitysaveslives.com/

Timestamps:

2:15 – Human factors: what are they and why are they important in practice?

5:40 – Psychological safety

10:53 – Civility in the workplace: why it’s important and how to implement it in practice

17:56 – Non-violent communication

24:15 – Ways to practice and promote non-violent communication at the individual level

32:40 – Incivilities: disrupting teams and work commitment

36:10 – How to practise empathy

41:40 – Human factors in practice – where should I start?

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