S3E7: YMI Talking to Jeremy Brescia from Servpro

In today's episode, we go live with Jeremy Brescia from ServPro, and it’s one of our most heartfelt episodes yet.

Jeremy talks about what it really means to build something meaningful—not just in business, but at home. He opens up about how being a dad is the greatest thing that’s ever happened to him, how his wife’s unwavering support keeps him grounded, and how no matter how busy things get, they always make time for family.

This episode is about balance, purpose, and the kind of leadership that starts at home. It’s a must-listen for anyone trying to grow a business without losing sight of what really matters!

Listen now! You won’t want to miss this one.

For more info on YMI insurance visit our website at ymiagency.com

Or give us a call at 610-868-8762 to see how we can better protect your business and family.

Transcript

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That is a great question, because I have people ask me all the time and I, I don't have the the formula of how it all works, like I'm asking. Yeah. I just know that, you know, my family always comes first. Yeah. And they're the most important thing to me in my life. And I never thought I would be a dad. Yeah. You know, I, you know, never thought in a while in my wildest dreams that I. That this would be something I would be doing in life as being a dad. But it's the greatest it's ever happened to me. And, you know, and meeting my wife and having our kids and she's amazing, you know, she helps me out all the time. And she knows that my life is busy. But we always make time to do things and we're always planning ahead. Just like I plan for work. We plan everything out. Like what we're doing, how we're doing it. You know, we're always at, you know, Dorney Park or the Lehigh Valley Zoo or whatever it may be. And, you know, we always try to make that, you know, I always try to differentiate on my time, you know, from work to being at home. And when I'm at home, they get my full, undivided attention. It's, you know, I'm away from, you know, work is over right now and it's time for the family. And the kids know that. And they also know they love the fact they see my truck and they think, you know, that dad's going to work on fires. My little son for the longest time just thought I was a firefighter because he's he always just saw my truck and it had flames on it. And he was like, oh, you're a firefighter dad. And it's not really, you know, it's but, you know, at three years old, he, you know, he just goes down, goes off to help people with fired. Welcome to YMI Talking a podcast where the guests are so good, you'll wonder why the host is even talking. In each episode, you will hear one of the leaders of the Lehigh Valley Vibrant Business Hub, and they will tell you the keys to their success, the mistakes they've made, and what they have in store for the future. Here is the host of YMI Talking from YMI Insurance, Jimi Honochick. All right, that is me, Jimi Honochick. And we are back with another episode of YMI Talking. And this is one that I've been looking to, for a long time. I've been trying to get you on here. I've been bugging you, and I finally broke you down and got you here. Jeremy Brescia, business development manager at Servpro. You are every where, all the time. So I cannot thank you enough for finding a little sliver of time to come here. Thank you for inviting me. I'm glad to do this. And I know we've been trying to get our schedules on the same page, and crazy things keep happening, but, you know, glad to be here. Absolutely. So tell me, about your crazy schedule. I mean, you are truly everywhere all the time. Yeah. I it's part of the game. I mean, really, with the business we're in, we try to. Brand recognition is very important to us. So we sit down every month and we go over the, the schedule of what we're going to do, where we're going to be, who can be there, who can't be there. And we just try to break it down to, you know, every second is is fulfilled. And of course, it takes a, you know, a crazy time in turn every now and then, because in our business, we never know what's going to happen next. But yeah, we try to, you know, plan it out in advance. We have so many calendars up on our walls of every different, you know, chamber event. We have some of your calendars up on our wall. And my team does a great job of helping me keep me, you know, in line and track what we're doing. And, you know, reminding me, because I look at my calendar and I got, like, 50 things written on one day, and I'm like, well, I don't know what I'm going to do next. So to that point, I mean, what is Servpro? Who are Servpro? What do you guys do? So that's a great question. Servpro, you know, we're always thought of as fire water mitigation company, which we are and, you know, proud to always help people out in those types of needs. But we do other things as well. I mean, we help people with, you know, bio cleanups to mold and mold remediation to, you know, content. Cleans, you know, clean things of that, all the way to construction. So, like, we're there from the start to the end. You know, our tagline is like, it never happened. And we, you know, we stick by that and we try to help people out as much as possible. But like, one of the things people don't know, we do like the construction side of things is new for us. And it's been challenging, of course, but we've also decided that, even if you don't have a loss per se, like in that sense, you can still call us if you're looking to remodel your kitchen or remodel your bathrooms. We've been doing those things on the side as well. Yeah. We've, you know, realized that we could do so much more for people. Yeah. And just narrowing it down to the mitigation side. Right. It also helps, too, because people have a hard time after we came in to do mitigation to finding a contractor that they trusted, they liked. And people always said, oh, why don't you guys do both? Yeah. We're like, oh, yeah, you know, going crazy talk. Right, right. And then one day the owners are like, why don't we do both? Yeah. You know, and it just became one of those things where like, let's give those people the option to, to use somebody they know they trust. When you call that number you're always going to get somebody. Yeah. You know, and that's the one thing that led to this. And it's just progressing and moving on, you know great. And right now. So I mean how smart is that though right. You've got the expertise to build and do that. And you have the expertise in what I imagine is way harder, which is remediating something and then building it back to the way it was. So to then take it to just organic builds is, is makes a ton of sense. Yeah. I mean, it was it was like always right in front of us and like, you know, no one ever like really like how would this work? How would this be, you know, process. Yeah. And so we got a great team on that side too. And the reconstruction side that they just took that that ball and started going with it. And, you know, at first it was okay, we're just doing insurance work. We're just doing the follow up after mitigation gets there. And then people just kept asking like, well, hey, you know, by the way, while you're here doing that, would you also be interested in doing this or we have a project coming up and it was like, okay, you know, that we could we can help you with that. And then just one thing led to another was like a domino, you know, effect of, that whole process. That's great. How, have you found Servpro? It's not your first career. So how how have you found the transition? It's it's a lot different. Since I was 18, I was in the car business. So I grew up in that that lifestyle and selling cars. I lived in Southern California. That's where I got started off, doing it. And, you know, just being in that that role was a total different mindset. Coming over to Servpro. It was a change then in the car business, you're kind of looking out for yourself, like you're trying to make your money, trying to do things. That coming into Servpro was more about doing things for others and and really learning that from our owners. And like the generosity that they have to, you know, be out there in the public eye. And it's not about, you know, if you have a job or you have this, but, hey, we're here for you if you need something, even if it's, you know, not us, but you're just looking for assistance or help or an ear, you know, to for us to listen. We're there for you. And that was something that it took a little bit of, you know, learning to do. You know, I wasn't just wasn't trained that way. My, you know, in the, in the car business or my lifestyle. But it's been great. And I'm sort of I've enjoyed it, and the last four years have been amazing. And the people I've gotten to work with and the things I'm going to do, I've, you know, I wouldn't trade it for the world. And you guys truly are making the world a better place, right? You're coming in when someone has one of their worst moments and bringing them back to the way they were. Yeah. I mean, I always say, you know, you never want to see us. We pull up, right? There's never is never a great time. Welcome to the club. Yeah. So when we show up, it is, you know, a tragic time in your life. And we want not just to be there for, you know, the the cleaning up or the mitigation part, but we want to be there to help you. We want to, you know, put you on the right track, put you on the right steps. And I, I can't stress enough how much our owners are a big part of that. I mean, we had a a fire not just too long ago. And I remember as we're doing the board up, Dawn was sitting on the front yard with the lady of the house with their arm around her, you know, going over the process of, you know, what's going to happen next, what you need to do, how you, you know, what should you you know, plan on doing. And that's the kind of spirit that they have through, wanting to be there for people, not just, like I said, to do the work, but to help people out. Yeah. And I think that's a huge part of why we're so successful is we're not just a this company that comes in and does the work and leaves like we want to be there each step of the way for you to make sure that you come out of this tragic time. On a positive note. Yeah. So that's, you know, a huge part of it. And I can personally say I've sent friends your way and they've, you know, it's the same thing where it's like, how how good can a remediation company be? But they've loved, you know, the help that you gave and the expertise that you gave. And what makes Servpro different? You know, what makes you guys special on that note? I think that's a huge part of it. I think it's the personality of the people that we work with. You know, we when we go to hire somebody, we're not just looking for a body, we're looking somebody who's going to, adapt to this team that we, you know, the team. Davis. I would say a motto of putting people first. And, you know, anybody can go out and just clean up your mess and, you know, take care of it, you know, slap you with a bill and be on the way. We like to take it a step further. We want to become a part of your lives. We want to, you know, focus on what's important for you. And I think that's what helps, especially in this community. And then also the giving back part, we've tried to do so much in the community that we're just not there for your worst time, but that we're there for, you know, the happy times as well. And we want that to be what Servpro is not just tragedy, you know, also happiness at the same time. So that's like a huge part. I think that's what sets us decide. If you look at Servpro and other mitigation companies, is that, you know, I hate to say that they're not out there doing the same things we are because they are. But I feel like we're just putting that extra little bit into it that makes the difference. Talk about, you know, some of the community involvement that you do. I mean, it's insane the amount and the volume, and it clearly shows that that is a priority for Servpro. So talk about some of the things that you guys do. Yeah, I mean, a lot of the things we do, especially for the community, working with the chamber is, is a big one. We appreciate all that they do. And I know that, giving back to them is helping, bringing the community together in so many different ways that, you know, we couldn't do without them. Yeah. I know a lot of things we do with the American Cancer Society. One of the big things we do and we're proud of is, the Emily's helping me drive. Yeah. Every year, we. This is something that we look forward to, getting donations of the. How can we stuffed animals and we bag them up. We store them at Servpro. Funny story. When we first started, Don and Steve let us use their basement or their house to store them, know. And they didn't think they were like, okay. Yeah. You know, she had said, yeah, we raised like 300 of them the year before. So they like, okay. Yeah, we'll use our basement. Yeah. Well, lo and behold, we got over a thousand of these customers and their basement was just full. Yeah. These things. And so now we've realized we've we've dedicated space in our warehouse, for these because we have receiving so many, we just received a donation for Easter from the Iron Pigs and, peeps with 9700 squishmallows. Wow. And that we were able to go out to the, local hospitals here and hand them out to the kids. And it's just a great thing. It's one of my favorite things to do. Yeah, I, I love it it it resonates with me as I was a kid that had cancer when I was younger. So this really, you know, something that I've always wanted to do and always wanted to give back. And I love this part of it. I love working at the American Cancer Society with it. And, I will shout out Emily. Yeah. And her, desire as a, you know, kid with cancer to start this whole thing up and to from, you know, just saying, hey, let's just give kids some squishmallows and how it's grown so much is, amazing. And one of the great things I love about Servpro is that they let me are taking this in are a part of it. Yeah. It's incredible. My wife is a pediatric oncology nurse. Okay. And so I know that community is such a special community. Oh yeah. It's really taking the best people. And yeah, it's nice for you to be able to, you know, help support the kids and the children and just make it better. Yeah, yeah, yeah. Very cool. So, you know, I heard sunny California. How how did you make the move from the sunshine and the nice weather out here to Pennsylvania, and today of all days is disgusting. I grew I grew up in this area. But my dad lives in, Anaheim. Okay. So he lives in Southern California, works for air products out there, and so when it was time for me to go to college, I, you know, packed my bags and I was University of Long Beach was the destination. And. Yeah, so I went to school out there and of course, as a kid at 18 years old, you know, you just fall in love with the beautiful weather, the beaches, just the whole atmosphere. It's so different than here. And so, lived out there, started. That's when I started in selling cars and, you know, just never thought I was going to leave. And during the time I was out there, you know, the cost of living was just. Yeah, a little bit more than I thought. We went through a little bit of recession back in 2008, you know, around that time. And I decided, all right, let me move back to Pennsylvania for a while. And, you know, kind of like, regroup and, you know, yeah, we'll, probably move back here. And I came back and, you know, things were great. And, you know, I just one thing led to another. I end up meeting, you know, my wife and having two beautiful kids. Yeah. You know, getting the job at, you know, Servpro eventually. And, you know, life just takes a change. And now, you know, happy here in the Valley. I love it. It's a great place for, I think, for my kids to grow up the same place I grew up. And, you know, being part of the community and everything we do is just. Yeah, fantastic. But I do still miss those, you know, always sunny. Yeah. I felt like, you know, I always tease people like, yeah, Anaheim controls the weather because it Disneyland that it never rains, you know, 85 and sunny every day, you know and, I do think on days like this, on, like a beautiful day is I miss. Yeah. How do you. You mentioned your family, your two beautiful kids. How do you find balancing all of the things you do and your daytime job and the family, like how do you make it all work? You know, that is a great question because I have people ask me all the time and I, I don't have the, the formula of how it all works. Yeah. I just know that, you know, my family always comes first. Yeah. And they're the most important thing to me in my life. And I never thought I would be a dad. You know, I, you know, never thought in a while in my wildest dreams that I. That this would be something I would be doing in life is being a dad. But it's the greatest it's ever happened to me. And, you know, and meeting my wife and having our kids. And she's amazing, you know, she helps me out all the time. And she knows that my life is busy. But we always make time to do things, and we're always planning ahead. Just like I plan for work. We plan everything out. Like what we're doing, how we're doing it. You know, we're always at you know, Dorney Park or the Lehigh Valley Zoo or whatever it may be. And, you know, we always try to make that, you know, I always try to differentiate on my time, you know, from work to being at home. And when I'm at home, they get my full, undivided attention. It's, you know, I'm away from, you know, work is over right now and it's time for the family. And the kids know that. They also know they love the fact they see my truck and they think, you know, you know, dad's going to work on fires. My little son for the longest time just thought I was a firefighter, okay? Because he's he always just saw my truck and it had flames on it. And he was like, oh, you're a firefighter. Dad is not really so. But you know, at three years old, he, you know, he just knows dad goes off and help people with fires. Yeah. And he puts two and two together. So but yeah, they're you know, it's amazing. And like I said I wish I could tell people exactly what the the perfect balance of work and family life, you know, formula is. But it's one of those things where you just, you know, it just it works and you just go at it and keep, you know, keep doing everything the right way. I guess that truck is really cool. We were leaving the chamber today, and I wanted to ask you which one was yours, because it was very obvious. But that is a very cool truck. It's. You talked a little bit about the Lehigh Valley. What about the Lehigh Valley? You know, do you love clearly you love it. Clearly it works for you and your family. Like what? What is it that makes it work? You know, I honestly, I can say, you know, when I was young, I was always negative about living here. You know, when you're young, you think to yourself it's always better somewhere outside, you know, you think to yourself, I got kind of kind of find better. And I did. I went out there and I traveled a lot, and I lived in different places, and I said, lived in Southern California. Things that, you know, you see all those things. But it's not the it's not the place that makes, you know, a great it's the people. And something about the people here in the Lehigh Valley is what I love. I love how people come together. They work together. I love the the thousands of festivals we have. Yeah. You know where people are out having a good time now. You know, everybody has their bad days and you know, that's everywhere. But at the, at the, at the root of it, you know, it's the heart of the people that here I feel like is is better than anywhere else. And I feel like we have a great community, you know, no matter what city you're in, you know, everywhere has its problems. But at the end of the day, I feel like everybody's here to do the same thing. You know, raise your family, you know, work hard and, you know, have a good time doing it. I think you get that all here in the Lehigh Valley. And I think it's better than anywhere else. Yeah. So, you, you know, you you, like you said, you have great people here in the valley. You being a part of them is very important. How do you go about establishing relationships? Because you are in a relationship business, right? You're networking is really important to you and your role. How do you make it so that you're building the right kind and strong relationships? I think the key is, I think most of us is listening. You know, people have needs. People have, you know, what they're looking for. I think one of our biggest things that we say all the time is, you know, what keeps you up at night? And for our business, that's huge. Because if you own a property or you own a business or you run some, you know, apartments or things that you know, what are you what's keeping you up at night? What makes you worry? We want to be that company that's there for you in those times of needs. We want to take that worry away from you. I think one of our biggest networking tools is that key, of listening to what their problems are. You know, I'm not just here to tell you something. I think people miss that in the networking business. I feel like when I go to a lot of networking events, every trying to sell me on, yeah, this or sell me on that, and then I really listening to what my needs are and I think we do that especially better than anybody else is we're, we're we're more of listening. We want to listen to you. We're not here to sell you anything again. We're just a service that we offer if you ever need us. So tell me, what do you need? What may you need down the road? I think that helps. Really big in networking, because then people feel more comfortable. Yeah, they know you're not here to, like, throw something down. You know, throw something down their throat. You're here to listen to them and you're here to find out their problems. And, that's a huge part of I think my networking is now that I'm able to, you know, sit back and, you know, have a drink with somebody and say, hey, listen, you know, tell me about what's going on in your life. Yeah. I don't think people get that as much anymore. Which is everybody wanting to sell. Sell, sell. Yeah. That, you know, if people take it and they, you know, they respect that. And then I think it just opens up the door for us a lot more. In certain situations and especially in the networking, it took me, I can remember when I realized that was the approach because I went through, like one of my first chamber events, and I'm there, I'm going, hey, you need insurance. Hey, do you need insurance? And you could, like, watch the room, just walk away from me and spread out way. And later at that event you're hearing about, like the relationships people have built at the chamber and how deep the relationships are and being involved. You know, giving back, is only a good thing. And it started to click and I was like, oh, right. You know, you should be giving more than you're receiving. And, you know, it'll come over time. But it's those relationships. Yeah. I always say people know Servpro, they know who we are. I mean, they don't need me to sit there and dial up everything we do. Every time I see them, they know. Yeah. And it's more of less of like, hey, you know, how are you doing today? How's it going? How's the business working? How's everything? You know, they want to talk about themselves, but they don't ever get the opportunity to do it. Yeah, and we want to be there to listen to them. We want to have them open up to us. And it just draws people in more. And I've seen that, and I've. I, like you said, I watch people how they do it. And I think to myself, okay, well, I didn't I see how that person reacted. That didn't work well. So let's not, you know, let's not do that, you know. So I've seen those things and I've, you know, just I wouldn't say mastered it, but I've learned, you know, valuable lessons watching other people how to, you know, work your networking better by being more of a listener. Yeah. And just being aggressively selling at somebody. Yeah. Why am I talking? I shouldn't talk, I should be listen, sales, you know, getting the sale. How do you think about that in your role? Because it's it's much different than I think a lot of, sales positions. How do you think about that? Yeah. I mean, for us, you know, as far as getting the sales is, is different. You know, we try to build relationships over the year. Getting the sale is something that happens over time. You know, you may never need us. You may need us right away. Answers about build relationships. So we go out and we visit people. You know, we've come to this office and we drop off, you know, different swag and things that are coming to us about the docks real quick. Yeah. My staff loves the work. They're a huge hit. And I was saying, hey, we get some swag unanimously. Everyone talks. So, great one with that. Yeah. Mocha duck is, one of our favorites. And, it was a character that Servpro used for a while, and they got away from it and we kind of we found it and we thought to ourselves, well, let's, let's, let's run with this. Yeah. And we went out, got a full costume to have them, you know, carnivals and things that we got on. We got bigger dogs at first. And then we realized the small dogs people are putting on their jeeps right of have to go. And so we ran with this and it's been so successful. But it's another tool we use. So when somebody has a problem or someone has an issue, they say, oh yeah, that's that company with the ducks, right? We've had people say that before and it's like, yes, that's it for the company with the ducks. And we realized that, you know, I can talk to a million people about Servpro and never hear from them. And then all of a sudden, six months, eight months down the road, one of them calls up saying, hey, listen, you know, I had a fire in my house and the stove in this that I have a, you know, an issue. And I need you guys to come and take care of it. Hey, we're they're afraid. Yeah. You know, it's that's the kind of thing that we work on. It's it's building trust that people know that they can count on us. No matter what the time of day is, you know, no matter what it is. I just had talked to somebody yesterday. And on Christmas morning, they had an issue. And it was, it was a bank, and they had a, I think it was a water pipe or something. Break. And on Christmas Day, we went out there, took care of it for them. And we've had these problems before, and they and they know it no matter what time of day and what. And it's always at three in the morning. It's never in the middle of the afternoon. But they know they can call on us. And that's how I look at our sales. I look at our sales is I don't I don't care how many things come in as the relationships were building. If we can build good relationships with people, then when the time comes that they need us, they're going to make that phone call. Yeah. And so different from what I grew up. Right. When you walk with the car dealership, if you love the car, you're getting yelled at. So it was the way it was in the moment. Sales, as now you're looking at the longevity of the relationship. And we have tons of, or we have clients that have never used us, but yet we still go play golf or still go to events together. And they recommended people to us. And it's one of those things where we appreciate that friendship more than anything else. Yeah. And that's what we're trying to build. Yeah. And referral partners are probably important. And thinking of transitions. Yes. I would never use my. But what would you say. What makes insurance agents awesome. What makes insurance agents awesome is you guys are at the front of the line. When your clients need something they trust you, you know, before anything else, before they even call us. A lot of times they're on the phone, their insurance agent. Because number one, they want to know if they're covered. You know, they're they're scared. They've never had anything happen. They just know they pay this bill every month. But they don't know, you know, they don't have any idea. There's no they have to have insurance. Like it's a it's a thing. So with insurance agents we appreciate the fact that they trust us. So we always like to give back. We always try to do whatever we can to help out. Insurance agents. You know, we've done a lot of different activities. We always teach classes to help out with credits. We've done different events or different activities with insurance, you know, bringing our agents out. And, you know, it's one of those things where we know that you have a hard time sometimes with, you know, clients. And I'm sure you get phone calls all the time when people are upset about this, or how come I'm not covered about this or what do I, you know, what about this? And we want to make sure that when you call us to go solve that problem, that there's no more problem, that you're not going to get a phone call. Two days later, you go, hey, this company recommended tour of my house, and I got stuff all over the place. We don't want that, you know? We want to keep those relationships. And we love you guys. I mean, you guys are great. And like I said, we would never want to do anything to jeopardize that relationship we have. So, yeah, we appreciate you know, you guys, we appreciate all of our insurance agents. There's so many of them. Yeah. You know, here that we have value that, you know, work hard every day to try to keep everybody, you know, taken care of. I get that as a job. But I really appreciated that answer. That. Yeah. That was really good. Something I love about you is, you know, you're good at building relationships. You're very personable. But when we have meetings, you know, on the chamber board or whatever, you're always quick to bring up ways to help people. Yes, and ways to improve. Whether it is insurance or whether it's, you know, just protecting their properties. Yeah. They don't have to call you. What is that? You know, I, I want to say quest for knowledge, but also for teaching what does that come from? Are we really coming from our owners? Are they really? It's funny because you would think, you know, in a communication business, we wouldn't want to, you know, tell people the secrets of, you know, solving your problems. Your course will take care of it. But knowing the problem is we've been in those situations where people didn't know that they didn't have insurance for this or they didn't know that this was something that could happen, you know, or they didn't know what to do. They were just lost. And in this day and age, especially younger folks that are coming up, you know, buying homes, they're buying their insurance, like from the money off line or things that they don't have any personal, you know, agent, like they would come in and talk to you that it used to be a thing all the time. Right. You know, so they're lost. They have a loss. They don't know what to do. They call us and they're just standing there and they're like, oh, you know what happens next? So we're really been going try to teach people and I try to bring it up as much as I can, especially like chamber events, things like that. Yeah. You know, talk to your people, let them know what's happening in the world. Let them know, like renter's insurance. Like I brought that up today. You know, my people don't have renter's insurance. And I realize it could be free. You know, it's not that much. You can blow it up. Yeah, not much at all. And nobody thinks about that. They think, why not? I'm afraid of a fire out there. And I live in this apartment on the fourth floor. We're going have water damage, you know, or things that. And then all of a sudden, the neighbor next door, you know, does something and it affects you, you know, and you never know. And so I always try to teach people how to, like, put their warnings out there. Hey, listen, don't you know, take it from me. Someone who's seen the worst thing you know can happen to you, you know, take advantage of it. Now, talk to an agent. You know, go in and find out who your agent is. You know, make an appointment, you know, ask them. They're willing to help you out. They're willing to go through your your policy. Maybe you need something more. Maybe you need to up it a little bit, or maybe you don't even need some things and you can put it somewhere else, you know? You know, people don't realize what's on there. Probably just go by insurance. There you go. You know, and, I just, I stress a lot, you know, I didn't it's like, oh, you you you, you taking money away from yourself because you're right. But at the same time, no, I, I rather have them be knowledgeable and I rather have them be set up for success than them standing there. We show up lost in, in tears and, you know, not knowing what to do. And then we're sitting there going, yeah, listen, we can do this, but we can't do this because you're not covered and you know, it's going to cost you this much money to build everything back. And they don't have it. And, you know, they look and it's just one of those things I hate that part of the job. So we try to help people out as much as we can to not let that happen. That's a big part of why I'm very adamant about teaching and helping. And whatever people need, we can be there to help you out. And I'm willing, always willing to sit down with somebody else and we can go over and talk about this, you know, over a cup of coffee, because I'd rather you be more knowledgeable than the day come, you know, you be like, I should listen to what that guy was there, you know? Do you have a favorite experience at Servpro? I feel like you've done everything from, you know, building back someone's home to. Yes, probably being on the field of the Lehigh Valley iron pigs, I would imagine. Yeah. They're like, I you run the gamut like, look at some of your favorite memories or experiences. You know, every one of them that we and the keys back over to people and their homes when it's finished and the joy and that they have, you know, and seeing that like it's finally done all the tragedy that happened, it's finally over. They can get back to their way of life that it was. Those are always great moments. I would say that, you know, I yeah, I can't really pinpoint one of them. I would say that it's better than the other because they're always great. And of course, like I said before, one of the greatest malls, one of the greatest things we do is, giving those Bushmills out to kids during the holidays. I can never keep it where I'm not crying, but I do it because it's such a great moment. And I just remember it always takes me back to when I was a kid and, you know, got to that time and, you know, thinking about, you know, you never know what you know, as a kid. You don't know what's going on, really. You're just you're there. You're going through it. Your parents, you talk to the doctors, the doctor, you're talking to, your parents. You're kind of left out of it. You know, you're just sitting there and you know, when you're worried about what's going to happen and to help them out and be there in something. Servpro is, you know, been huge, you know, a partner to help let me be a part of it. Is is great. I'd say that's probably one of my probably the greatest thing that I could say we do a zero is that is that, giving back part? That's awesome. That's very cool. Oh, we are running out of time. Which I can't even believe. But this has been so great. We are sponsored in season three by Z craft. They are cafe. They make the best coffee, the incredible food. You go there, you sip on your coffee, but sometimes that happens. Yeah. And, we like to ask, you know, our guests. What is a time where sip happened to you? And so many embarrassing moments in my life. In my life, you know? Yeah. I could think, you know, I know one in particular. When you. When you first brought it up, I thought of something right away. I remember, being, you know, enthusiastic car salesmen at the time. And I was always just running around doing things. And, and one of the most embarrassing moments is I. I wrote to my pants, and, I fell and slipped, and I ripped my pants, and my boss was like, we gotta, you know, you got to keep going. I. How am I going to do so? I remember, I, I took my jacket and I wrapped it around my waist, and it looks so goofy and dumb. Yeah. And I just played it off, like, I think it wasn't happening. Like I didn't have my job. It's not exactly right. It was a dress jacket, too, so, like, it made no sense, to have it wrapped around my waist. And the people just kept looking at, I just kept ignoring and looking at it and just went through the whole sale. And, you know, they end up buying the car. I think they just don't go for the same. Yeah, they go bad for me like this. Kids, you know, what's wrong with them is by this carpool and I remember the whole thing happened. And, you know, the joke was like, the next day in the office, all the guys were wearing their jackets around the place like, yeah, well, you got to do. You saw the car. You going to do it that way forever? All right. You know, and is, yeah, probably one of my most embarrassing moments because it just was something that like, when you're young, you're self-conscious about yourself. I mean, that was one of those moments, like, everybody's laughing. I was like, I got to just, you know, suck it up and do it. And I was like, all right, you know, it's so my next big commercial pitch meeting. Rip my pants. Yeah. Because there you go. Yeah, that could be it. The key to the huge success is in your pants. You know? All right, Jeremy, before we wrap this up, I think we didn't hit that. We should have. There anything you want to talk about? No. You know, I, like I said, you know, I'm always, you know, here to help people out. I want to stress like I did before. We just talked about it, as far as, you know, making sure you have the right coverage and making sure you know what your policy says and being prepared. You know, it's never, never hurts. Take a look at it. You know, you never know what life's going to bring you. You know, in our, in our industry, I can tell you every day people call us and it's. I can't believe this happened. You know? And so, again, I always want to just stress to everybody out there, hey, take a look at your policy. You know, if you don't have the right insurance, get the residence. If you're a renter, don't think to yourself something never could happen. You know, look in the renters insurance. It's not expensive at all, you know, and you could bundle it, like you said, with your, you know, your car insurance things of that. And it could be pretty much nothing. So I can't stress that enough. And I always take a moment to say that things well, I didn't expect every chance I got right now. Come on. Any time you want. There you go. This really was a very. You really are an incredible person doing incredible things for the Lehigh Valley. And so thank you. Thank you for coming on here, Jeremy. And thanks for everything you do. Yeah. Thanks for having me. This is great. I'm glad we were able to get the time to figure it all out together. I hammered you enough. There you go. Awesome. Thank you guys. Thanks for listening to another episode of the Why Am I talking podcast. If you enjoyed this and want to hear more content from amazing personalities in the Valley, please subscribe, leave a rating and drop us a quick review.