Atomic Conversations
Atomic Conversations is brought to you by Team Atomicwork, where we are building the modern service management platform of the future. Every fortnight, we bring you conversations with some of the sharpest minds in IT to figure out how they are taking service management to the next level. And we also explore what that next level actually means in a world of AI, a focus on security, and distributed teams.
Atomic Conversations
Alan Berkson | On IT's role in employee experience
Alan has over 3 decades of rich experience in IT development and service management. In fact, he is a pioneer in the Managed Service Provider space. Naturally, he was the perfect choice as our first guest to know employee experience from an IT lens.
Alan likes to call himself as one of world's oldest 'digital native', and there's a great bit at the end of the episode about remote work.
In this 25-min power-packed episode, Alan talks about how IT leaders are looking to apply customer experience principles to employee experience, culture that prioritizes employee experience, evolving role of IT leaders from dictating to advising, what good software is, and why the future of work involves humans+bots.
Read our blog post on this episode: https://www.atomic.work/blog/atomic-conversations-alan-berkson-on-its-role-in-employee-experience
Follow Alan here:
LinkedIn- https://www.linkedin.com/in/alanberkson/
Twitter- https://twitter.com/berkson0
Follow Sairam (Atomicwork) here:
LinkedIn- https://www.linkedin.com/in/sairamkrishnan/
Twitter- https://twitter.com/_sairamkrishnan
Website- https://www.atomicwork.com
Atomic Conversations website: https://www.atomicwork.com/podcast
Atomic Conversations is brought to you by Team Atomicwork, where we are building the agentic service management platform of the future. Every fortnight, we will be speaking to some of the sharpest minds in IT to figure out how they are taking service management to the next level.