{"version":"1.0.0","segments":[{"speaker":"Crystal Vilkaitis","startTime":0.229,"endTime":0.709,"body":"Wow."},{"speaker":"Crystal Vilkaitis","startTime":1.17,"endTime":5.89,"body":"As a small business owner myself, I"},{"speaker":"Crystal Vilkaitis","startTime":1.17,"endTime":5.89,"body":"got so much out of this interview."},{"speaker":"Crystal Vilkaitis","startTime":5.939,"endTime":9.559,"body":"In fact, when Jamie and I stopped"},{"speaker":"Crystal Vilkaitis","startTime":5.939,"endTime":9.559,"body":"recording, I was like, \"Jamie, I was"},{"speaker":"Crystal Vilkaitis","startTime":9.57,"endTime":15.94,"body":"having a hard time doing this interview,\""},{"speaker":"Crystal Vilkaitis","startTime":9.57,"endTime":15.94,"body":"because I kept listening to her and like"},{"speaker":"Crystal Vilkaitis","startTime":15.94,"endTime":20.1,"body":"going through my experiences and what's"},{"speaker":"Crystal Vilkaitis","startTime":15.94,"endTime":20.1,"body":"going on for me as a small business owner."},{"speaker":"Crystal Vilkaitis","startTime":21.01,"endTime":25.56,"body":"She gave such great things to focus"},{"speaker":"Crystal Vilkaitis","startTime":21.01,"endTime":25.56,"body":"on and my brain just went there and"},{"speaker":"Crystal Vilkaitis","startTime":25.56,"endTime":28.31,"body":"I was like finding answers and ideas."},{"speaker":"Crystal Vilkaitis","startTime":28.825,"endTime":31.474,"body":"And I was like wait, wait,"},{"speaker":"Crystal Vilkaitis","startTime":28.825,"endTime":31.474,"body":"you're hosting this podcast."},{"speaker":"Crystal Vilkaitis","startTime":31.524,"endTime":33.024,"body":"What's the next question?"},{"speaker":"Crystal Vilkaitis","startTime":33.504,"endTime":38.154,"body":"So I got a lot out of this episode"},{"speaker":"Crystal Vilkaitis","startTime":33.504,"endTime":38.154,"body":"and I know that you will too."},{"speaker":"Crystal Vilkaitis","startTime":38.164,"endTime":40.444,"body":"Jamie G Smith is my guest today."},{"speaker":"Crystal Vilkaitis","startTime":40.504,"endTime":41.954,"body":"I just love her."},{"speaker":"Crystal Vilkaitis","startTime":41.964,"endTime":43.384,"body":"We're in the same mastermind together."},{"speaker":"Crystal Vilkaitis","startTime":43.384,"endTime":44.184,"body":"That's how we met."},{"speaker":"Crystal Vilkaitis","startTime":44.204,"endTime":48.554,"body":"And ever since we've just really"},{"speaker":"Crystal Vilkaitis","startTime":44.204,"endTime":48.554,"body":"connected, have the same beliefs, and"},{"speaker":"Crystal Vilkaitis","startTime":48.554,"endTime":50.824,"body":"she's just an incredible human being."},{"speaker":"Crystal Vilkaitis","startTime":51.194,"endTime":57.345,"body":"And in today's episode, we're talking"},{"speaker":"Crystal Vilkaitis","startTime":51.194,"endTime":57.345,"body":"about some of those invisible barriers"},{"speaker":"Crystal Vilkaitis","startTime":57.364,"endTime":61.834,"body":"that we have and how to identify"},{"speaker":"Crystal Vilkaitis","startTime":57.364,"endTime":61.834,"body":"them and what the common ones are for"},{"speaker":"Crystal Vilkaitis","startTime":61.834,"endTime":66.384,"body":"us, small business owners and tools"},{"speaker":"Crystal Vilkaitis","startTime":61.834,"endTime":66.384,"body":"to help us overcome those barriers."},{"speaker":"Crystal Vilkaitis","startTime":66.384,"endTime":71.574,"body":"We also talk about energy management, and"},{"speaker":"Crystal Vilkaitis","startTime":66.384,"endTime":71.574,"body":"I really love how Jamie talks about this."},{"speaker":"Crystal Vilkaitis","startTime":71.964,"endTime":75.784,"body":"Why it's so important, how we can"},{"speaker":"Crystal Vilkaitis","startTime":71.964,"endTime":75.784,"body":"reach our potential, the steps"},{"speaker":"Crystal Vilkaitis","startTime":75.784,"endTime":77.094,"body":"we need to take to get there."},{"speaker":"Crystal Vilkaitis","startTime":77.094,"endTime":78.854,"body":"Like our true full potential."},{"speaker":"Crystal Vilkaitis","startTime":79.434,"endTime":80.675,"body":"I got so much out of this episode."},{"speaker":"Crystal Vilkaitis","startTime":80.695,"endTime":81.685,"body":"I know you will too."},{"speaker":"Crystal Vilkaitis","startTime":81.724,"endTime":84.355,"body":"Before we dive in, here's a"},{"speaker":"Crystal Vilkaitis","startTime":81.724,"endTime":84.355,"body":"little bit more about my guest."},{"speaker":"Crystal Vilkaitis","startTime":84.355,"endTime":88.845,"body":"Jamie G Smith empowers entrepreneurs"},{"speaker":"Crystal Vilkaitis","startTime":84.355,"endTime":88.845,"body":"to shatter the glass ceilings of self"},{"speaker":"Crystal Vilkaitis","startTime":88.845,"endTime":93.714,"body":"doubt and limitation, propelling them"},{"speaker":"Crystal Vilkaitis","startTime":88.845,"endTime":93.714,"body":"into a realm of unstoppable success as a"},{"speaker":"Crystal Vilkaitis","startTime":93.714,"endTime":98.674,"body":"renowned business and lifestyle elevation"},{"speaker":"Crystal Vilkaitis","startTime":93.714,"endTime":98.674,"body":"strategist, speaker, and content creator."},{"speaker":"Crystal Vilkaitis","startTime":98.705,"endTime":101.054,"body":"Jamie is the founder of LUXE Everyday."},{"speaker":"Crystal Vilkaitis","startTime":101.404,"endTime":107.595,"body":"LUXE stands for Leading a Unique,"},{"speaker":"Crystal Vilkaitis","startTime":101.404,"endTime":107.595,"body":"eXtraordinary, Existence every day."},{"speaker":"Crystal Vilkaitis","startTime":107.935,"endTime":112.384,"body":"And she truly helps retailers do"},{"speaker":"Crystal Vilkaitis","startTime":107.935,"endTime":112.384,"body":"this and business owners do this."},{"speaker":"Crystal Vilkaitis","startTime":112.384,"endTime":115.025,"body":"You're going to see it just a"},{"speaker":"Crystal Vilkaitis","startTime":112.384,"endTime":115.025,"body":"glimpse of it in today's episode."},{"speaker":"Crystal Vilkaitis","startTime":115.035,"endTime":116.734,"body":"You're going to love it, I"},{"speaker":"Crystal Vilkaitis","startTime":115.035,"endTime":116.734,"body":"can't wait for you to listen."},{"speaker":"Crystal Vilkaitis","startTime":116.794,"endTime":117.514,"body":"Let's dive in."},{"speaker":"Crystal Vilkaitis","startTime":122.494,"endTime":124.014,"body":"Welcome to Rooted in Retail."},{"speaker":"Crystal Vilkaitis","startTime":124.244,"endTime":126.014,"body":"I'm your host, Crystal Vilkaitis."},{"speaker":"Crystal Vilkaitis","startTime":126.404,"endTime":131.204,"body":"Here, we have engaging and informative"},{"speaker":"Crystal Vilkaitis","startTime":126.404,"endTime":131.204,"body":"conversations with successful indie"},{"speaker":"Crystal Vilkaitis","startTime":131.204,"endTime":132.924,"body":"retailers and industry experts."},{"speaker":"Crystal Vilkaitis","startTime":133.424,"endTime":136.024,"body":"Together, we learn, connect, and grow."},{"speaker":"Crystal Vilkaitis","startTime":136.475,"endTime":138.924,"body":"Alright, here's today's episode."},{"speaker":"Crystal Vilkaitis","startTime":142.774,"endTime":145.014,"body":"Jamie, welcome to Rooted in Retail."},{"speaker":"Crystal Vilkaitis","startTime":145.014,"endTime":146.354,"body":"I'm thrilled you're here."},{"speaker":"Jamie G. Smith","startTime":147.644,"endTime":149.164,"body":"Crystal I"},{"speaker":"Jamie G. Smith","startTime":147.644,"endTime":149.164,"body":"am so excited to be here."},{"speaker":"Jamie G. Smith","startTime":149.244,"endTime":153.914,"body":"Since the moment we met on the"},{"speaker":"Jamie G. Smith","startTime":149.244,"endTime":153.914,"body":"airplane, right, I had such an"},{"speaker":"Jamie G. Smith","startTime":153.964,"endTime":157.324,"body":"instantaneous connection to you"},{"speaker":"Jamie G. Smith","startTime":153.964,"endTime":157.324,"body":"and I just love your energy."},{"speaker":"Jamie G. Smith","startTime":157.354,"endTime":159.234,"body":"I love how brilliant"},{"speaker":"Jamie G. Smith","startTime":157.354,"endTime":159.234,"body":"you are with business."},{"speaker":"Jamie G. Smith","startTime":159.694,"endTime":164.784,"body":"And we just have a lot of the similar, we"},{"speaker":"Jamie G. Smith","startTime":159.694,"endTime":164.784,"body":"have a lot of similar ways of viewpoints"},{"speaker":"Jamie G. Smith","startTime":164.784,"endTime":169.464,"body":"as far as how to do business and also"},{"speaker":"Jamie G. Smith","startTime":164.784,"endTime":169.464,"body":"just how to be good human beings, I think."},{"speaker":"Crystal Vilkaitis","startTime":169.974,"endTime":171.274,"body":"I know, I think so too."},{"speaker":"Crystal Vilkaitis","startTime":171.274,"endTime":173.454,"body":"And I just have to say"},{"speaker":"Crystal Vilkaitis","startTime":171.274,"endTime":173.454,"body":"this whole airplane story."},{"speaker":"Crystal Vilkaitis","startTime":173.454,"endTime":176.064,"body":"So we're in the same"},{"speaker":"Crystal Vilkaitis","startTime":173.454,"endTime":176.064,"body":"mastermind for our listeners."},{"speaker":"Crystal Vilkaitis","startTime":176.064,"endTime":178.914,"body":"We're in this mastermind together"},{"speaker":"Crystal Vilkaitis","startTime":176.064,"endTime":178.914,"body":"and I'm sitting on the airplane."},{"speaker":"Crystal Vilkaitis","startTime":178.914,"endTime":181.764,"body":"And then someone's like, excuse"},{"speaker":"Crystal Vilkaitis","startTime":178.914,"endTime":181.764,"body":"me, is anybody sitting here."},{"speaker":"Crystal Vilkaitis","startTime":181.944,"endTime":186.444,"body":"And I look up and it's Jamie and she"},{"speaker":"Crystal Vilkaitis","startTime":181.944,"endTime":186.444,"body":"was supposed to be on an earlier flight."},{"speaker":"Crystal Vilkaitis","startTime":187.044,"endTime":188.634,"body":"You accidentally missed that one."},{"speaker":"Jamie G. Smith","startTime":189.349,"endTime":193.089,"body":"and I had been trying to"},{"speaker":"Jamie G. Smith","startTime":189.349,"endTime":193.089,"body":"connect and we kept missing each other and"},{"speaker":"Jamie G. Smith","startTime":193.089,"endTime":199.029,"body":"it was the most, I say random, but it was"},{"speaker":"Jamie G. Smith","startTime":193.089,"endTime":199.029,"body":"the most put together, like intentional"},{"speaker":"Jamie G. Smith","startTime":199.119,"endTime":200.969,"body":"meeting that we could have never planned."},{"speaker":"Crystal Vilkaitis","startTime":201.799,"endTime":205.119,"body":"I know,"},{"speaker":"Crystal Vilkaitis","startTime":201.799,"endTime":205.119,"body":"seriously, it worked out so great."},{"speaker":"Crystal Vilkaitis","startTime":205.139,"endTime":207.099,"body":"So we got to catch up,"},{"speaker":"Crystal Vilkaitis","startTime":205.139,"endTime":207.099,"body":"which is really great."},{"speaker":"Crystal Vilkaitis","startTime":207.099,"endTime":210.409,"body":"And then we had you speak at"},{"speaker":"Crystal Vilkaitis","startTime":207.099,"endTime":210.409,"body":"EVOLVE, which people loved."},{"speaker":"Crystal Vilkaitis","startTime":210.529,"endTime":213.279,"body":"So thank you for sharing your wisdom."},{"speaker":"Crystal Vilkaitis","startTime":213.393,"endTime":215.353,"body":"I got to see part of your session."},{"speaker":"Crystal Vilkaitis","startTime":215.353,"endTime":216.683,"body":"It was so good."},{"speaker":"Crystal Vilkaitis","startTime":216.703,"endTime":221.393,"body":"So we're going to build from that a"},{"speaker":"Crystal Vilkaitis","startTime":216.703,"endTime":221.393,"body":"little bit today and let our listeners in."},{"speaker":"Jamie G. Smith","startTime":221.513,"endTime":222.263,"body":"I'm so excited."},{"speaker":"Jamie G. Smith","startTime":222.263,"endTime":222.953,"body":"I loved you."},{"speaker":"Jamie G. Smith","startTime":223.033,"endTime":226.343,"body":"You did you and your team did"},{"speaker":"Jamie G. Smith","startTime":223.033,"endTime":226.343,"body":"such an extraordinary job."},{"speaker":"Jamie G. Smith","startTime":226.373,"endTime":229.323,"body":"If you, I just want to say if your"},{"speaker":"Jamie G. Smith","startTime":226.373,"endTime":229.323,"body":"listeners have not been to EVOLVE yet."},{"speaker":"Jamie G. Smith","startTime":229.808,"endTime":233.168,"body":"Don't miss that next year,"},{"speaker":"Jamie G. Smith","startTime":229.808,"endTime":233.168,"body":"because the transformations that"},{"speaker":"Jamie G. Smith","startTime":233.168,"endTime":235.238,"body":"happened were extraordinary."},{"speaker":"Jamie G. Smith","startTime":235.248,"endTime":235.978,"body":"Like truly."},{"speaker":"Jamie G. Smith","startTime":235.978,"endTime":239.628,"body":"And if you are really like a"},{"speaker":"Jamie G. Smith","startTime":235.978,"endTime":239.628,"body":"business retailer, like it will take"},{"speaker":"Jamie G. Smith","startTime":239.628,"endTime":240.928,"body":"your business to the next level."},{"speaker":"Jamie G. Smith","startTime":241.068,"endTime":246.188,"body":"So I only say things that I mean."},{"speaker":"Crystal Vilkaitis","startTime":246.983,"endTime":247.233,"body":"Yes."},{"speaker":"Crystal Vilkaitis","startTime":247.878,"endTime":249.238,"body":"Same, same."},{"speaker":"Crystal Vilkaitis","startTime":249.248,"endTime":249.468,"body":"Okay."},{"speaker":"Crystal Vilkaitis","startTime":249.468,"endTime":252.968,"body":"So Jamie, before we dive in here,"},{"speaker":"Crystal Vilkaitis","startTime":249.468,"endTime":252.968,"body":"will you take a couple of minutes"},{"speaker":"Crystal Vilkaitis","startTime":252.988,"endTime":255.888,"body":"and share a little bit more about"},{"speaker":"Crystal Vilkaitis","startTime":252.988,"endTime":255.888,"body":"you, your experience, and what"},{"speaker":"Crystal Vilkaitis","startTime":255.898,"endTime":257.778,"body":"inspired you to start LUXE Everyday?"},{"speaker":"Jamie G. Smith","startTime":258.458,"endTime":259.058,"body":"Absolutely."},{"speaker":"Jamie G. Smith","startTime":259.238,"endTime":262.248,"body":"Well, if you don't know, really"},{"speaker":"Jamie G. Smith","startTime":259.238,"endTime":262.248,"body":"quickly, LUXE stands for Lead a Unique"},{"speaker":"Jamie G. Smith","startTime":262.258,"endTime":264.388,"body":"Extraordinary Existence Every Day."},{"speaker":"Jamie G. Smith","startTime":264.688,"endTime":269.358,"body":"And I'm going to take you back to"},{"speaker":"Jamie G. Smith","startTime":264.688,"endTime":269.358,"body":"my story in 2016 when life was super"},{"speaker":"Jamie G. Smith","startTime":269.358,"endTime":272.468,"body":"messy because I feel like, you know,"},{"speaker":"Jamie G. Smith","startTime":269.358,"endTime":272.468,"body":"sometimes we feel like everybody should"},{"speaker":"Jamie G. Smith","startTime":272.478,"endTime":274.218,"body":"have it all together and I just didn't."},{"speaker":"Jamie G. Smith","startTime":274.288,"endTime":277.558,"body":"I was a complete hot mess back in 2016."},{"speaker":"Jamie G. Smith","startTime":277.618,"endTime":279.458,"body":"I had just gone through a divorce."},{"speaker":"Jamie G. Smith","startTime":279.458,"endTime":280.768,"body":"I had three little kids."},{"speaker":"Jamie G. Smith","startTime":281.063,"endTime":282.973,"body":"Financially, I was a disaster."},{"speaker":"Jamie G. Smith","startTime":282.973,"endTime":284.533,"body":"Relationships were disaster."},{"speaker":"Jamie G. Smith","startTime":284.763,"endTime":289.173,"body":"My autoimmune disease was like"},{"speaker":"Jamie G. Smith","startTime":284.763,"endTime":289.173,"body":"escalating because I was under"},{"speaker":"Jamie G. Smith","startTime":289.173,"endTime":290.783,"body":"so much stress and pressure."},{"speaker":"Jamie G. Smith","startTime":291.243,"endTime":294.173,"body":"And then on top of that, I was living"},{"speaker":"Jamie G. Smith","startTime":291.243,"endTime":294.173,"body":"in some shame, blame, and guilt"},{"speaker":"Jamie G. Smith","startTime":294.183,"endTime":296.343,"body":"just from the demise of my divorce."},{"speaker":"Jamie G. Smith","startTime":296.453,"endTime":302.283,"body":"And if I jump back to 2011, where it"},{"speaker":"Jamie G. Smith","startTime":296.453,"endTime":302.283,"body":"all actually started, I was actually"},{"speaker":"Jamie G. Smith","startTime":302.403,"endTime":308.573,"body":"living the life I wanted to live my"},{"speaker":"Jamie G. Smith","startTime":302.403,"endTime":308.573,"body":"dream, but also my divorce was happening."},{"speaker":"Jamie G. Smith","startTime":308.833,"endTime":313.333,"body":"So on the outside, it actually"},{"speaker":"Jamie G. Smith","startTime":308.833,"endTime":313.333,"body":"externally looked like a hot success."},{"speaker":"Jamie G. Smith","startTime":314.063,"endTime":319.513,"body":"On the inside, it was a complete mess"},{"speaker":"Jamie G. Smith","startTime":314.063,"endTime":319.513,"body":"because of everything that was happening."},{"speaker":"Jamie G. Smith","startTime":319.513,"endTime":322.193,"body":"But I was at the time I"},{"speaker":"Jamie G. Smith","startTime":319.513,"endTime":322.193,"body":"was traveling the globe."},{"speaker":"Jamie G. Smith","startTime":322.233,"endTime":327.258,"body":"I was traveling to China and to Sweden,"},{"speaker":"Jamie G. Smith","startTime":322.233,"endTime":327.258,"body":"I was an international fitness presenter."},{"speaker":"Jamie G. Smith","startTime":327.258,"endTime":332.728,"body":"I was being flown to New York for"},{"speaker":"Jamie G. Smith","startTime":327.258,"endTime":332.728,"body":"photo shoots, to LA for video shoots."},{"speaker":"Jamie G. Smith","startTime":332.728,"endTime":334.728,"body":"I mean, it was the thing"},{"speaker":"Jamie G. Smith","startTime":332.728,"endTime":334.728,"body":"that I loved, right?"},{"speaker":"Jamie G. Smith","startTime":334.728,"endTime":337.208,"body":"And it was, I was getting"},{"speaker":"Jamie G. Smith","startTime":334.728,"endTime":337.208,"body":"paid for my passion."},{"speaker":"Jamie G. Smith","startTime":337.208,"endTime":340.638,"body":"And if you've ever done the thing that"},{"speaker":"Jamie G. Smith","startTime":337.208,"endTime":340.638,"body":"you love and you're getting paid for it,"},{"speaker":"Jamie G. Smith","startTime":340.638,"endTime":342.788,"body":"you're like, \"Oh my God, this is amazing.\""},{"speaker":"Jamie G. Smith","startTime":343.808,"endTime":344.428,"body":"And yet."},{"speaker":"Jamie G. Smith","startTime":345.098,"endTime":348.728,"body":"Because I was in the midst of a"},{"speaker":"Jamie G. Smith","startTime":345.098,"endTime":348.728,"body":"divorce and because there was so much"},{"speaker":"Jamie G. Smith","startTime":348.758,"endTime":354.118,"body":"other internal turmoil going on in my"},{"speaker":"Jamie G. Smith","startTime":348.758,"endTime":354.118,"body":"life, everything else was a hot mess."},{"speaker":"Jamie G. Smith","startTime":354.528,"endTime":357.808,"body":"And what I want to just bring to"},{"speaker":"Jamie G. Smith","startTime":354.528,"endTime":357.808,"body":"you is sometimes we look like a"},{"speaker":"Jamie G. Smith","startTime":357.808,"endTime":361.758,"body":"hot success on the outside, but"},{"speaker":"Jamie G. Smith","startTime":357.808,"endTime":361.758,"body":"internally we have things going on"},{"speaker":"Jamie G. Smith","startTime":361.758,"endTime":363.138,"body":"that are actually holding us back."},{"speaker":"Jamie G. Smith","startTime":363.158,"endTime":366.448,"body":"Back from being a success"},{"speaker":"Jamie G. Smith","startTime":363.158,"endTime":366.448,"body":"in every area of our life."},{"speaker":"Jamie G. Smith","startTime":366.878,"endTime":369.508,"body":"And that's one of my biggest"},{"speaker":"Jamie G. Smith","startTime":366.878,"endTime":369.508,"body":"things is during that, I call"},{"speaker":"Jamie G. Smith","startTime":369.508,"endTime":372.098,"body":"it my hot mess decade, Crystal."},{"speaker":"Jamie G. Smith","startTime":372.778,"endTime":378.778,"body":"Because during that time, I did learn"},{"speaker":"Jamie G. Smith","startTime":372.778,"endTime":378.778,"body":"a system for myself that actually would"},{"speaker":"Jamie G. Smith","startTime":378.788,"endTime":383.838,"body":"help me moving forward to be able to"},{"speaker":"Jamie G. Smith","startTime":378.788,"endTime":383.838,"body":"handle any environment, to handle any"},{"speaker":"Jamie G. Smith","startTime":383.858,"endTime":386.898,"body":"situation, no matter what the chaos"},{"speaker":"Jamie G. Smith","startTime":383.858,"endTime":386.898,"body":"was going on, like in the world that"},{"speaker":"Jamie G. Smith","startTime":386.898,"endTime":391.488,"body":"we live in, it's so unpredictable right"},{"speaker":"Jamie G. Smith","startTime":386.898,"endTime":391.488,"body":"now, there's so many uncertainties."},{"speaker":"Jamie G. Smith","startTime":391.686,"endTime":393.846,"body":"We can't control what's truly happening."},{"speaker":"Jamie G. Smith","startTime":393.856,"endTime":400.166,"body":"And so what I did is, during that time,"},{"speaker":"Jamie G. Smith","startTime":393.856,"endTime":400.166,"body":"I learned a system that helps me be able"},{"speaker":"Jamie G. Smith","startTime":400.166,"endTime":406.536,"body":"to elevate into my top version of who"},{"speaker":"Jamie G. Smith","startTime":400.166,"endTime":406.536,"body":"I am and when things are hard and, as"},{"speaker":"Jamie G. Smith","startTime":406.536,"endTime":412.266,"body":"we know, things go crazy sometimes and"},{"speaker":"Jamie G. Smith","startTime":406.536,"endTime":412.266,"body":"we have doubt, we have disappointment,"},{"speaker":"Jamie G. Smith","startTime":412.506,"endTime":415.186,"body":"we have overwhelm, burnout."},{"speaker":"Jamie G. Smith","startTime":415.226,"endTime":417.136,"body":"And so I've learned this system."},{"speaker":"Jamie G. Smith","startTime":417.396,"endTime":420.911,"body":"But because of that, I had to go"},{"speaker":"Jamie G. Smith","startTime":417.396,"endTime":420.911,"body":"through I learned it because I"},{"speaker":"Jamie G. Smith","startTime":420.921,"endTime":422.211,"body":"had to go through this hard time."},{"speaker":"Jamie G. Smith","startTime":422.401,"endTime":426.531,"body":"So I just want to encourage you, if you"},{"speaker":"Jamie G. Smith","startTime":422.401,"endTime":426.531,"body":"feel doubt and disappointment or you're"},{"speaker":"Jamie G. Smith","startTime":426.571,"endTime":429.601,"body":"overwhelmed or you're right overreactive."},{"speaker":"Jamie G. Smith","startTime":430.101,"endTime":433.981,"body":"There is hope you just need a strategy"},{"speaker":"Jamie G. Smith","startTime":430.101,"endTime":433.981,"body":"and a system to get you out of that."},{"speaker":"Jamie G. Smith","startTime":433.981,"endTime":440.001,"body":"And that's why I became so passionate"},{"speaker":"Jamie G. Smith","startTime":433.981,"endTime":440.001,"body":"about mindset about different strategies."},{"speaker":"Jamie G. Smith","startTime":440.021,"endTime":445.341,"body":"I'm totally, I call myself an elevation"},{"speaker":"Jamie G. Smith","startTime":440.021,"endTime":445.341,"body":"strategist because it's truly, you need"},{"speaker":"Jamie G. Smith","startTime":445.471,"endTime":450.511,"body":"strategies to live your best life, to"},{"speaker":"Jamie G. Smith","startTime":445.471,"endTime":450.511,"body":"produce your best work, to have the"},{"speaker":"Jamie G. Smith","startTime":450.511,"endTime":452.671,"body":"retail business that you really desire."},{"speaker":"Jamie G. Smith","startTime":453.051,"endTime":458.016,"body":"And when you handle all the things"},{"speaker":"Jamie G. Smith","startTime":453.051,"endTime":458.016,"body":"inside of you, the outside shows it."},{"speaker":"Jamie G. Smith","startTime":458.186,"endTime":460.466,"body":"And that's why I'm so"},{"speaker":"Jamie G. Smith","startTime":458.186,"endTime":460.466,"body":"passionate about what I do."},{"speaker":"Crystal Vilkaitis","startTime":461.246,"endTime":462.376,"body":"Oh, I love it."},{"speaker":"Crystal Vilkaitis","startTime":462.386,"endTime":466.436,"body":"Unfortunately you did have to go through"},{"speaker":"Crystal Vilkaitis","startTime":462.386,"endTime":466.436,"body":"some of those hardships, but that"},{"speaker":"Crystal Vilkaitis","startTime":466.456,"endTime":471.226,"body":"often is when the innovation happens"},{"speaker":"Crystal Vilkaitis","startTime":466.456,"endTime":471.226,"body":"or when we have those breakthroughs"},{"speaker":"Crystal Vilkaitis","startTime":471.236,"endTime":473.166,"body":"that we're able to help other people."},{"speaker":"Crystal Vilkaitis","startTime":473.566,"endTime":477.216,"body":"I think the most challenging thing"},{"speaker":"Crystal Vilkaitis","startTime":473.566,"endTime":477.216,"body":"for retailers when it comes to"},{"speaker":"Crystal Vilkaitis","startTime":477.216,"endTime":479.856,"body":"social media is knowing what to post."},{"speaker":"Crystal Vilkaitis","startTime":479.966,"endTime":481.736,"body":"We don't always feel creative."},{"speaker":"Crystal Vilkaitis","startTime":481.736,"endTime":484.166,"body":"We don't always have time to"},{"speaker":"Crystal Vilkaitis","startTime":481.736,"endTime":484.166,"body":"think of something to post."},{"speaker":"Crystal Vilkaitis","startTime":484.456,"endTime":485.876,"body":"We have a million things going on."},{"speaker":"Crystal Vilkaitis","startTime":486.106,"endTime":489.606,"body":"And so what ends up happening is we"},{"speaker":"Crystal Vilkaitis","startTime":486.106,"endTime":489.606,"body":"just post the same type of content"},{"speaker":"Crystal Vilkaitis","startTime":489.616,"endTime":491.566,"body":"all the time, or we don't post."},{"speaker":"Crystal Vilkaitis","startTime":491.626,"endTime":494.746,"body":"And you know that in order to"},{"speaker":"Crystal Vilkaitis","startTime":491.626,"endTime":494.746,"body":"make social media, grow your"},{"speaker":"Crystal Vilkaitis","startTime":494.746,"endTime":497.406,"body":"business, you need to be consistent."},{"speaker":"Crystal Vilkaitis","startTime":497.596,"endTime":499.156,"body":"You need to be consistently showing up."},{"speaker":"Crystal Vilkaitis","startTime":499.411,"endTime":503.991,"body":"So to help you come up with those"},{"speaker":"Crystal Vilkaitis","startTime":499.411,"endTime":503.991,"body":"ideas on what to post my team and"},{"speaker":"Crystal Vilkaitis","startTime":503.991,"endTime":506.181,"body":"I've created a free download for you."},{"speaker":"Crystal Vilkaitis","startTime":506.191,"endTime":510.291,"body":"This is the 365 content ideas."},{"speaker":"Crystal Vilkaitis","startTime":510.611,"endTime":516.741,"body":"Plus you're getting 24 customizable Canva"},{"speaker":"Crystal Vilkaitis","startTime":510.611,"endTime":516.741,"body":"templates that are completely versatile,"},{"speaker":"Crystal Vilkaitis","startTime":516.741,"endTime":521.681,"body":"that you can make your own, that matches"},{"speaker":"Crystal Vilkaitis","startTime":516.741,"endTime":521.681,"body":"your brand, but these resources are here"},{"speaker":"Crystal Vilkaitis","startTime":521.921,"endTime":526.211,"body":"so you have no excuse of not knowing"},{"speaker":"Crystal Vilkaitis","startTime":521.921,"endTime":526.211,"body":"what to post on social media ever again."},{"speaker":"Crystal Vilkaitis","startTime":526.221,"endTime":528.511,"body":"We're giving you an idea for every."},{"speaker":"Crystal Vilkaitis","startTime":528.666,"endTime":533.636,"body":"Single day, plus these customizable"},{"speaker":"Crystal Vilkaitis","startTime":528.666,"endTime":533.636,"body":"Canva templates to help elevate your"},{"speaker":"Crystal Vilkaitis","startTime":533.636,"endTime":535.106,"body":"content and make it easy on you."},{"speaker":"Crystal Vilkaitis","startTime":535.386,"endTime":540.406,"body":"So to get this free resource,"},{"speaker":"Crystal Vilkaitis","startTime":535.386,"endTime":540.406,"body":"you can go to crystal media, co."},{"speaker":"Crystal Vilkaitis","startTime":540.766,"endTime":544.816,"body":"com slash three, six, five ideas."},{"speaker":"Crystal Vilkaitis","startTime":545.276,"endTime":545.486,"body":"That's it."},{"speaker":"Crystal Vilkaitis","startTime":545.831,"endTime":547.981,"body":"It's crystal media, co."},{"speaker":"Crystal Vilkaitis","startTime":548.351,"endTime":552.661,"body":"com slash three, six, five ideas."},{"speaker":"Crystal Vilkaitis","startTime":552.911,"endTime":558.361,"body":"Get that free download, start posting,"},{"speaker":"Crystal Vilkaitis","startTime":552.911,"endTime":558.361,"body":"use it every single day and stay"},{"speaker":"Crystal Vilkaitis","startTime":558.361,"endTime":561.821,"body":"consistent with your social media so"},{"speaker":"Crystal Vilkaitis","startTime":558.361,"endTime":561.821,"body":"you can see it help grow your business."},{"speaker":"Crystal Vilkaitis","startTime":562.708,"endTime":567.218,"body":"You have such an incredible system now and"},{"speaker":"Crystal Vilkaitis","startTime":562.708,"endTime":567.218,"body":"you help on several different ways too."},{"speaker":"Crystal Vilkaitis","startTime":567.218,"endTime":571.338,"body":"And so as we think about our"},{"speaker":"Crystal Vilkaitis","startTime":567.218,"endTime":571.338,"body":"independent retailers, who are"},{"speaker":"Crystal Vilkaitis","startTime":571.498,"endTime":576.608,"body":"very busy people, most of them"},{"speaker":"Crystal Vilkaitis","startTime":571.498,"endTime":576.608,"body":"have a brick and mortar storefront."},{"speaker":"Crystal Vilkaitis","startTime":576.638,"endTime":578.178,"body":"So they're wearing a lot of hats."},{"speaker":"Crystal Vilkaitis","startTime":578.578,"endTime":583.198,"body":"I want to talk about energy management"},{"speaker":"Crystal Vilkaitis","startTime":578.578,"endTime":583.198,"body":"because you help entrepreneurs manage"},{"speaker":"Crystal Vilkaitis","startTime":583.298,"endTime":586.048,"body":"their energy and our retailers need this."},{"speaker":"Crystal Vilkaitis","startTime":586.108,"endTime":590.188,"body":"So will you share two to three"},{"speaker":"Crystal Vilkaitis","startTime":586.108,"endTime":590.188,"body":"practical strategies or techniques"},{"speaker":"Crystal Vilkaitis","startTime":590.488,"endTime":594.108,"body":"that retailers can use to increase"},{"speaker":"Crystal Vilkaitis","startTime":590.488,"endTime":594.108,"body":"their energy levels and productivity?"},{"speaker":"Jamie G. Smith","startTime":594.638,"endTime":595.378,"body":"Absolutely."},{"speaker":"Jamie G. Smith","startTime":595.808,"endTime":599.868,"body":"And I want to talk about the reason"},{"speaker":"Jamie G. Smith","startTime":595.808,"endTime":599.868,"body":"why it's so important because so"},{"speaker":"Jamie G. Smith","startTime":599.868,"endTime":602.878,"body":"many times we talk about like, yes,"},{"speaker":"Jamie G. Smith","startTime":599.868,"endTime":602.878,"body":"I'd love to feel more energetic."},{"speaker":"Jamie G. Smith","startTime":603.218,"endTime":604.368,"body":"Yes, I'm exhausted."},{"speaker":"Jamie G. Smith","startTime":604.418,"endTime":607.928,"body":"But the real, I want you to get"},{"speaker":"Jamie G. Smith","startTime":604.418,"endTime":607.928,"body":"this because this is so crucial."},{"speaker":"Jamie G. Smith","startTime":607.978,"endTime":612.038,"body":"Everybody that's listening right now is"},{"speaker":"Jamie G. Smith","startTime":607.978,"endTime":612.038,"body":"if you're going to a new level, if you"},{"speaker":"Jamie G. Smith","startTime":612.038,"endTime":618.588,"body":"want to maintain the level you're at, it"},{"speaker":"Jamie G. Smith","startTime":612.038,"endTime":618.588,"body":"is so crucial that we expand our capacity."},{"speaker":"Jamie G. Smith","startTime":618.808,"endTime":622.098,"body":"And how we expand our capacity to"},{"speaker":"Jamie G. Smith","startTime":618.808,"endTime":622.098,"body":"be able to go to the next level,"},{"speaker":"Jamie G. Smith","startTime":622.098,"endTime":626.028,"body":"to be able to handle the hard"},{"speaker":"Jamie G. Smith","startTime":622.098,"endTime":626.028,"body":"things, to be able to maintain the"},{"speaker":"Jamie G. Smith","startTime":626.028,"endTime":627.878,"body":"level of success that we want to."},{"speaker":"Jamie G. Smith","startTime":628.258,"endTime":634.713,"body":"We have to pay attention to our physical"},{"speaker":"Jamie G. Smith","startTime":628.258,"endTime":634.713,"body":"and our mental capacity, our energy."},{"speaker":"Jamie G. Smith","startTime":635.023,"endTime":638.403,"body":"And because what happens is,  and"},{"speaker":"Jamie G. Smith","startTime":635.023,"endTime":638.403,"body":"I'm, if you're listening and you"},{"speaker":"Jamie G. Smith","startTime":638.403,"endTime":641.683,"body":"can't see me, I have a hand above"},{"speaker":"Jamie G. Smith","startTime":638.403,"endTime":641.683,"body":"my head and a hand below my chin."},{"speaker":"Jamie G. Smith","startTime":642.013,"endTime":644.213,"body":"And the hand above my"},{"speaker":"Jamie G. Smith","startTime":642.013,"endTime":644.213,"body":"head is your potential."},{"speaker":"Jamie G. Smith","startTime":644.523,"endTime":647.193,"body":"The hand below is your potential."},{"speaker":"Jamie G. Smith","startTime":647.563,"endTime":649.383,"body":"Your capacity, your energy, right?"},{"speaker":"Jamie G. Smith","startTime":649.413,"endTime":651.103,"body":"It is your mental and physical energy."},{"speaker":"Jamie G. Smith","startTime":651.373,"endTime":654.053,"body":"And if you're not taking"},{"speaker":"Jamie G. Smith","startTime":651.373,"endTime":654.053,"body":"care of that first, then your"},{"speaker":"Jamie G. Smith","startTime":654.053,"endTime":655.423,"body":"potential has to come down."},{"speaker":"Jamie G. Smith","startTime":655.423,"endTime":657.793,"body":"So my hand is lowering from my head"},{"speaker":"Jamie G. Smith","startTime":655.423,"endTime":657.793,"body":"and it's coming down to my chin."},{"speaker":"Jamie G. Smith","startTime":657.793,"endTime":662.183,"body":"It has to come down to meet what your"},{"speaker":"Jamie G. Smith","startTime":657.793,"endTime":662.183,"body":"physical vessel can actually accomplish."},{"speaker":"Jamie G. Smith","startTime":662.373,"endTime":664.713,"body":"That's your capacity versus."},{"speaker":"Jamie G. Smith","startTime":665.098,"endTime":667.328,"body":"If I have the hand above my"},{"speaker":"Jamie G. Smith","startTime":665.098,"endTime":667.328,"body":"head, which is my potential."},{"speaker":"Jamie G. Smith","startTime":667.568,"endTime":671.598,"body":"And now I am first focusing on and"},{"speaker":"Jamie G. Smith","startTime":667.568,"endTime":671.598,"body":"prioritizing my energy management, my"},{"speaker":"Jamie G. Smith","startTime":671.628,"endTime":673.968,"body":"mental capacity, my physical capacity."},{"speaker":"Jamie G. Smith","startTime":674.318,"endTime":677.698,"body":"Now I have every ability to"},{"speaker":"Jamie G. Smith","startTime":674.318,"endTime":677.698,"body":"take it up to my potential and"},{"speaker":"Jamie G. Smith","startTime":677.698,"endTime":679.848,"body":"continue to increase that capacity."},{"speaker":"Jamie G. Smith","startTime":680.198,"endTime":683.108,"body":"That allows me to increase"},{"speaker":"Jamie G. Smith","startTime":680.198,"endTime":683.108,"body":"the amount of success."},{"speaker":"Jamie G. Smith","startTime":683.338,"endTime":688.048,"body":"That allows me to have the ability"},{"speaker":"Jamie G. Smith","startTime":683.338,"endTime":688.048,"body":"to even be motivated to be creative,"},{"speaker":"Jamie G. Smith","startTime":688.368,"endTime":690.308,"body":"to be more productive, right?"},{"speaker":"Jamie G. Smith","startTime":690.528,"endTime":691.708,"body":"To be less reactive."},{"speaker":"Jamie G. Smith","startTime":691.868,"endTime":694.838,"body":"This is how important capacity"},{"speaker":"Jamie G. Smith","startTime":691.868,"endTime":694.838,"body":"and energy management is."},{"speaker":"Jamie G. Smith","startTime":695.428,"endTime":698.118,"body":"So on that note, just a"},{"speaker":"Jamie G. Smith","startTime":695.428,"endTime":698.118,"body":"couple of really quick tips."},{"speaker":"Jamie G. Smith","startTime":698.158,"endTime":702.198,"body":"The first thing I would assess, and I"},{"speaker":"Jamie G. Smith","startTime":698.158,"endTime":702.198,"body":"always believe that awareness is really"},{"speaker":"Jamie G. Smith","startTime":702.198,"endTime":703.748,"body":"the place to start with anything."},{"speaker":"Jamie G. Smith","startTime":704.278,"endTime":707.168,"body":"If you start with awareness, then"},{"speaker":"Jamie G. Smith","startTime":704.278,"endTime":707.168,"body":"you have the feedback and the"},{"speaker":"Jamie G. Smith","startTime":707.168,"endTime":711.668,"body":"information to make the changes,"},{"speaker":"Jamie G. Smith","startTime":707.168,"endTime":711.668,"body":"to decide what's important next."},{"speaker":"Jamie G. Smith","startTime":711.818,"endTime":714.848,"body":"And so I would start with,"},{"speaker":"Jamie G. Smith","startTime":711.818,"endTime":714.848,"body":"where is it that you want to be?"},{"speaker":"Jamie G. Smith","startTime":714.968,"endTime":718.218,"body":"What is the level you want to"},{"speaker":"Jamie G. Smith","startTime":714.968,"endTime":718.218,"body":"be at for your retail store?"},{"speaker":"Jamie G. Smith","startTime":718.218,"endTime":719.338,"body":"What level of success?"},{"speaker":"Jamie G. Smith","startTime":719.678,"endTime":721.748,"body":"What personal level do you want to be at?"},{"speaker":"Jamie G. Smith","startTime":721.778,"endTime":722.728,"body":"You have to start there."},{"speaker":"Jamie G. Smith","startTime":723.438,"endTime":726.308,"body":"And what does that person need?"},{"speaker":"Jamie G. Smith","startTime":726.878,"endTime":728.318,"body":"What support do they need?"},{"speaker":"Jamie G. Smith","startTime":728.678,"endTime":732.488,"body":"What level of physical"},{"speaker":"Jamie G. Smith","startTime":728.678,"endTime":732.488,"body":"abilities do they need?"},{"speaker":"Jamie G. Smith","startTime":732.748,"endTime":733.708,"body":"You have to start there."},{"speaker":"Jamie G. Smith","startTime":733.708,"endTime":737.578,"body":"Get very clear on what is that"},{"speaker":"Jamie G. Smith","startTime":733.708,"endTime":737.578,"body":"success level, who is that person"},{"speaker":"Jamie G. Smith","startTime":737.578,"endTime":739.138,"body":"that has that success level?"},{"speaker":"Jamie G. Smith","startTime":739.758,"endTime":743.048,"body":"And then from there, let's"},{"speaker":"Jamie G. Smith","startTime":739.758,"endTime":743.048,"body":"think from that level."},{"speaker":"Jamie G. Smith","startTime":743.698,"endTime":746.913,"body":"What does that person do and"},{"speaker":"Jamie G. Smith","startTime":743.698,"endTime":746.913,"body":"what does that person not do?"},{"speaker":"Jamie G. Smith","startTime":747.723,"endTime":749.463,"body":"What does that person allow in their life?"},{"speaker":"Jamie G. Smith","startTime":749.483,"endTime":751.593,"body":"And what does that person"},{"speaker":"Jamie G. Smith","startTime":749.483,"endTime":751.593,"body":"not allow in their life?"},{"speaker":"Jamie G. Smith","startTime":752.273,"endTime":757.033,"body":"And many times when we're going to"},{"speaker":"Jamie G. Smith","startTime":752.273,"endTime":757.033,"body":"a different level, Crystal, so say"},{"speaker":"Jamie G. Smith","startTime":757.033,"endTime":761.053,"body":"your real retailers want to take it"},{"speaker":"Jamie G. Smith","startTime":757.033,"endTime":761.053,"body":"from 1 million to 2 million, right?"},{"speaker":"Jamie G. Smith","startTime":761.053,"endTime":765.113,"body":"Whatever that looks like for"},{"speaker":"Jamie G. Smith","startTime":761.053,"endTime":765.113,"body":"you in your profits, in your"},{"speaker":"Jamie G. Smith","startTime":765.133,"endTime":766.688,"body":"business, in your personal life."},{"speaker":"Jamie G. Smith","startTime":767.428,"endTime":771.318,"body":"We have to go to that level of"},{"speaker":"Jamie G. Smith","startTime":767.428,"endTime":771.318,"body":"what does that person operate like?"},{"speaker":"Jamie G. Smith","startTime":772.118,"endTime":776.168,"body":"What level of support, what"},{"speaker":"Jamie G. Smith","startTime":772.118,"endTime":776.168,"body":"level of boundaries, who do"},{"speaker":"Jamie G. Smith","startTime":776.168,"endTime":777.178,"body":"they allow in their life?"},{"speaker":"Jamie G. Smith","startTime":777.308,"endTime":778.948,"body":"What environments do they produce?"},{"speaker":"Jamie G. Smith","startTime":779.268,"endTime":782.448,"body":"What podcasts are they"},{"speaker":"Jamie G. Smith","startTime":779.268,"endTime":782.448,"body":"listening to, right?"},{"speaker":"Jamie G. Smith","startTime":782.748,"endTime":783.808,"body":"What TV shows?"},{"speaker":"Jamie G. Smith","startTime":783.868,"endTime":786.418,"body":"Are they wasting their time on Twitter?"},{"speaker":"Jamie G. Smith","startTime":786.418,"endTime":788.528,"body":"On you know, all these things?"},{"speaker":"Jamie G. Smith","startTime":788.528,"endTime":789.438,"body":"On Instagram?"},{"speaker":"Jamie G. Smith","startTime":789.778,"endTime":793.258,"body":"Because what happens is"},{"speaker":"Jamie G. Smith","startTime":789.778,"endTime":793.258,"body":"mentally, just a quick side note."},{"speaker":"Jamie G. Smith","startTime":793.268,"endTime":796.578,"body":"Mentally, when you're spending"},{"speaker":"Jamie G. Smith","startTime":793.268,"endTime":796.578,"body":"your time, say, for example."},{"speaker":"Jamie G. Smith","startTime":796.788,"endTime":801.638,"body":"An hour at bedtime, watching Twitter or"},{"speaker":"Jamie G. Smith","startTime":796.788,"endTime":801.638,"body":"watching Instagram or watching stories,"},{"speaker":"Jamie G. Smith","startTime":801.638,"endTime":805.568,"body":"whatever it is that actually what people"},{"speaker":"Jamie G. Smith","startTime":801.638,"endTime":805.568,"body":"don't realize is that takes a mental"},{"speaker":"Jamie G. Smith","startTime":805.568,"endTime":810.238,"body":"capacity and you're making decisions"},{"speaker":"Jamie G. Smith","startTime":805.568,"endTime":810.238,"body":"every single time you're watching, you're"},{"speaker":"Jamie G. Smith","startTime":810.248,"endTime":811.758,"body":"choosing to watch it, not watch it."},{"speaker":"Jamie G. Smith","startTime":811.788,"endTime":812.298,"body":"Say yes."},{"speaker":"Jamie G. Smith","startTime":812.318,"endTime":812.998,"body":"Say no."},{"speaker":"Jamie G. Smith","startTime":813.008,"endTime":813.848,"body":"You're right."},{"speaker":"Jamie G. Smith","startTime":814.188,"endTime":817.133,"body":"That actually steals your mental capacity."},{"speaker":"Jamie G. Smith","startTime":817.523,"endTime":821.683,"body":"And so even little changes like"},{"speaker":"Jamie G. Smith","startTime":817.523,"endTime":821.683,"body":"that, your sleep is ginormous."},{"speaker":"Jamie G. Smith","startTime":821.733,"endTime":827.133,"body":"So making those choices of what new"},{"speaker":"Jamie G. Smith","startTime":821.733,"endTime":827.133,"body":"levels of support do you need to stay"},{"speaker":"Jamie G. Smith","startTime":827.133,"endTime":829.663,"body":"there, to get there and to be that person."},{"speaker":"Jamie G. Smith","startTime":830.043,"endTime":831.873,"body":"And also what do you need to let go of?"},{"speaker":"Jamie G. Smith","startTime":832.433,"endTime":834.213,"body":"What no longer serves you?"},{"speaker":"Jamie G. Smith","startTime":834.213,"endTime":838.503,"body":"Cause so many times we are"},{"speaker":"Jamie G. Smith","startTime":834.213,"endTime":838.503,"body":"focusing on where we want to go."},{"speaker":"Jamie G. Smith","startTime":838.853,"endTime":841.763,"body":"And we forget that there's all these"},{"speaker":"Jamie G. Smith","startTime":838.853,"endTime":841.763,"body":"things that are left over from the"},{"speaker":"Jamie G. Smith","startTime":841.793,"endTime":844.783,"body":"old version of us, the old version"},{"speaker":"Jamie G. Smith","startTime":841.793,"endTime":844.783,"body":"of what we were accomplishing."},{"speaker":"Jamie G. Smith","startTime":845.798,"endTime":848.428,"body":"We need to let go so we"},{"speaker":"Jamie G. Smith","startTime":845.798,"endTime":848.428,"body":"can make space for the new."},{"speaker":"Jamie G. Smith","startTime":849.158,"endTime":851.138,"body":"So that's number two, I would do that."},{"speaker":"Jamie G. Smith","startTime":851.168,"endTime":855.698,"body":"And then number three, then you"},{"speaker":"Jamie G. Smith","startTime":851.168,"endTime":855.698,"body":"start to implement it, right?"},{"speaker":"Jamie G. Smith","startTime":856.418,"endTime":860.018,"body":"Make choices, as far as what would"},{"speaker":"Jamie G. Smith","startTime":856.418,"endTime":860.018,"body":"be the most powerful things you"},{"speaker":"Jamie G. Smith","startTime":860.018,"endTime":863.478,"body":"could let go in your life that are"},{"speaker":"Jamie G. Smith","startTime":860.018,"endTime":863.478,"body":"holding you back from that next level."},{"speaker":"Jamie G. Smith","startTime":864.203,"endTime":868.123,"body":"And what are just even a couple things"},{"speaker":"Jamie G. Smith","startTime":864.203,"endTime":868.123,"body":"that you can start to bring in, draw"},{"speaker":"Jamie G. Smith","startTime":868.163,"endTime":873.133,"body":"in more of, and it might be people that"},{"speaker":"Jamie G. Smith","startTime":868.163,"endTime":873.133,"body":"are going to that next level with you."},{"speaker":"Jamie G. Smith","startTime":873.143,"endTime":877.763,"body":"For example, I know that you have a"},{"speaker":"Jamie G. Smith","startTime":873.143,"endTime":877.763,"body":"whole community that supports that."},{"speaker":"Jamie G. Smith","startTime":877.993,"endTime":880.273,"body":"That it's a positive community, right?"},{"speaker":"Jamie G. Smith","startTime":880.273,"endTime":883.973,"body":"Crystal, and I would say, get around"},{"speaker":"Jamie G. Smith","startTime":880.273,"endTime":883.973,"body":"like minded people that are doing"},{"speaker":"Jamie G. Smith","startTime":883.973,"endTime":885.803,"body":"the same thing you're doing, right?"},{"speaker":"Jamie G. Smith","startTime":885.983,"endTime":892.963,"body":"Get around environments that produce"},{"speaker":"Jamie G. Smith","startTime":885.983,"endTime":892.963,"body":"those that level of success, those"},{"speaker":"Jamie G. Smith","startTime":893.083,"endTime":895.473,"body":"cutting edge technologies, innovations."},{"speaker":"Jamie G. Smith","startTime":895.693,"endTime":898.583,"body":"So you need to put yourself in"},{"speaker":"Jamie G. Smith","startTime":895.693,"endTime":898.583,"body":"those places to be successful"},{"speaker":"Jamie G. Smith","startTime":898.583,"endTime":900.103,"body":"and to have more capacity."},{"speaker":"Crystal Vilkaitis","startTime":900.858,"endTime":901.628,"body":"Totally."},{"speaker":"Crystal Vilkaitis","startTime":901.638,"endTime":905.668,"body":"Okay, I hope that everybody's listening"},{"speaker":"Crystal Vilkaitis","startTime":901.638,"endTime":905.668,"body":"to this and takes action because it's"},{"speaker":"Crystal Vilkaitis","startTime":905.668,"endTime":912.988,"body":"going to require you to take some time and"},{"speaker":"Crystal Vilkaitis","startTime":905.668,"endTime":912.988,"body":"reflect and get clear and really assess."},{"speaker":"Crystal Vilkaitis","startTime":912.988,"endTime":916.038,"body":"And I'm such a big journal person,"},{"speaker":"Crystal Vilkaitis","startTime":912.988,"endTime":916.038,"body":"so that's the way I would do this."},{"speaker":"Crystal Vilkaitis","startTime":916.048,"endTime":920.058,"body":"But however works best for you because"},{"speaker":"Crystal Vilkaitis","startTime":916.048,"endTime":920.058,"body":"you do, you have that potential."},{"speaker":"Crystal Vilkaitis","startTime":920.428,"endTime":924.573,"body":"And you're listening to Rooted in"},{"speaker":"Crystal Vilkaitis","startTime":920.428,"endTime":924.573,"body":"Retail, I think that you want to"},{"speaker":"Crystal Vilkaitis","startTime":924.943,"endTime":926.813,"body":"fully move into that potential."},{"speaker":"Crystal Vilkaitis","startTime":927.323,"endTime":931.843,"body":"And if we don't do this work, we won't"},{"speaker":"Crystal Vilkaitis","startTime":927.323,"endTime":931.843,"body":"have the energy to be able to do it."},{"speaker":"Crystal Vilkaitis","startTime":931.903,"endTime":934.823,"body":"I mean, I love how you laid it out"},{"speaker":"Crystal Vilkaitis","startTime":931.903,"endTime":934.823,"body":"for us, Jamie, because it makes it"},{"speaker":"Crystal Vilkaitis","startTime":935.033,"endTime":938.093,"body":"very clear on why this is important."},{"speaker":"Crystal Vilkaitis","startTime":938.573,"endTime":940.703,"body":"How I'm going to get where I want to go."},{"speaker":"Crystal Vilkaitis","startTime":940.753,"endTime":943.613,"body":"And it doesn't necessarily mean that"},{"speaker":"Crystal Vilkaitis","startTime":940.753,"endTime":943.613,"body":"it's easy because you might have to"},{"speaker":"Crystal Vilkaitis","startTime":943.613,"endTime":947.633,"body":"make some hard decisions like you said,"},{"speaker":"Crystal Vilkaitis","startTime":943.613,"endTime":947.633,"body":"you might have to cut things and that"},{"speaker":"Crystal Vilkaitis","startTime":947.633,"endTime":952.573,"body":"might be scary or hard, you know, but"},{"speaker":"Crystal Vilkaitis","startTime":947.633,"endTime":952.573,"body":"in order for us to really reach that"},{"speaker":"Crystal Vilkaitis","startTime":952.573,"endTime":954.423,"body":"potential and have the energy to go there."},{"speaker":"Crystal Vilkaitis","startTime":954.783,"endTime":955.413,"body":"We got to do it."},{"speaker":"Jamie G. Smith","startTime":955.843,"endTime":956.523,"body":"absolutely."},{"speaker":"Jamie G. Smith","startTime":956.723,"endTime":957.013,"body":"Yep."},{"speaker":"Crystal Vilkaitis","startTime":957.263,"endTime":958.233,"body":"Yeah, it's so good."},{"speaker":"Crystal Vilkaitis","startTime":958.493,"endTime":961.133,"body":"Okay, I can't wait to do"},{"speaker":"Crystal Vilkaitis","startTime":958.493,"endTime":961.133,"body":"some of this journaling too."},{"speaker":"Crystal Vilkaitis","startTime":961.533,"endTime":966.853,"body":"So you help entrepreneurs with the"},{"speaker":"Crystal Vilkaitis","startTime":961.533,"endTime":966.853,"body":"limiting beliefs and invisible barriers."},{"speaker":"Crystal Vilkaitis","startTime":967.176,"endTime":971.316,"body":"There's a story I love to tell"},{"speaker":"Crystal Vilkaitis","startTime":967.176,"endTime":971.316,"body":"about the pike syndrome where, have"},{"speaker":"Crystal Vilkaitis","startTime":971.316,"endTime":972.986,"body":"you heard of this syndrome before?"},{"speaker":"Jamie G. Smith","startTime":973.296,"endTime":974.486,"body":"No, I looked it up though."},{"speaker":"Jamie G. Smith","startTime":975.176,"endTime":976.036,"body":"I want to know more."},{"speaker":"Crystal Vilkaitis","startTime":976.461,"endTime":976.871,"body":"Okay."},{"speaker":"Crystal Vilkaitis","startTime":977.161,"endTime":981.981,"body":"So I was listening to this podcast many"},{"speaker":"Crystal Vilkaitis","startTime":977.161,"endTime":981.981,"body":"years ago, and this guy was talking about"},{"speaker":"Crystal Vilkaitis","startTime":981.981,"endTime":986.141,"body":"the pike syndrome where this group of"},{"speaker":"Crystal Vilkaitis","startTime":981.981,"endTime":986.141,"body":"scientists took a big pike fish and put"},{"speaker":"Crystal Vilkaitis","startTime":986.141,"endTime":990.131,"body":"it in a tank and put a glass barrier down"},{"speaker":"Crystal Vilkaitis","startTime":986.141,"endTime":990.131,"body":"the center and put little fish on the"},{"speaker":"Crystal Vilkaitis","startTime":990.131,"endTime":992.441,"body":"other side and they studied the pike."},{"speaker":"Crystal Vilkaitis","startTime":992.471,"endTime":995.951,"body":"And as you can imagine, the pike"},{"speaker":"Crystal Vilkaitis","startTime":992.471,"endTime":995.951,"body":"fish kept trying to eat the little"},{"speaker":"Crystal Vilkaitis","startTime":995.971,"endTime":999.181,"body":"fish on the other side, but he"},{"speaker":"Crystal Vilkaitis","startTime":995.971,"endTime":999.181,"body":"kept running into that glass wall."},{"speaker":"Crystal Vilkaitis","startTime":999.631,"endTime":1004.001,"body":"So then the scientists remove the barrier"},{"speaker":"Crystal Vilkaitis","startTime":999.631,"endTime":1004.001,"body":"to allow the pike to these, but they were"},{"speaker":"Crystal Vilkaitis","startTime":1004.001,"endTime":1006.411,"body":"surprised to find that he didn't move."},{"speaker":"Crystal Vilkaitis","startTime":1006.481,"endTime":1011.021,"body":"He actually sank to the bottom"},{"speaker":"Crystal Vilkaitis","startTime":1006.481,"endTime":1011.021,"body":"was depressed, sad, hungry,"},{"speaker":"Crystal Vilkaitis","startTime":1011.451,"endTime":1014.281,"body":"even though he could have gone"},{"speaker":"Crystal Vilkaitis","startTime":1011.451,"endTime":1014.281,"body":"and ate the little fish now."},{"speaker":"Crystal Vilkaitis","startTime":1014.561,"endTime":1017.231,"body":"And so his environment"},{"speaker":"Crystal Vilkaitis","startTime":1014.561,"endTime":1017.231,"body":"changed, but he didn't."},{"speaker":"Crystal Vilkaitis","startTime":1017.241,"endTime":1020.721,"body":"He had this invisible"},{"speaker":"Crystal Vilkaitis","startTime":1017.241,"endTime":1020.721,"body":"barrier holding him back."},{"speaker":"Crystal Vilkaitis","startTime":1021.241,"endTime":1025.451,"body":"And the whole thing here is that"},{"speaker":"Crystal Vilkaitis","startTime":1021.241,"endTime":1025.451,"body":"what are these invisible barriers"},{"speaker":"Crystal Vilkaitis","startTime":1025.451,"endTime":1027.471,"body":"and you do need to evolve."},{"speaker":"Crystal Vilkaitis","startTime":1027.731,"endTime":1032.011,"body":"That was sort of an inspiration"},{"speaker":"Crystal Vilkaitis","startTime":1027.731,"endTime":1032.011,"body":"for calling my conference EVOLVE,"},{"speaker":"Crystal Vilkaitis","startTime":1032.021,"endTime":1035.571,"body":"because I would often say like"},{"speaker":"Crystal Vilkaitis","startTime":1032.021,"endTime":1035.571,"body":"evolve or die, the fish didn't."},{"speaker":"Crystal Vilkaitis","startTime":1036.141,"endTime":1038.941,"body":"And so I would love to hear from you."},{"speaker":"Crystal Vilkaitis","startTime":1039.111,"endTime":1044.001,"body":"Could you describe a couple common"},{"speaker":"Crystal Vilkaitis","startTime":1039.111,"endTime":1044.001,"body":"barriers you've noticed that often hold"},{"speaker":"Crystal Vilkaitis","startTime":1044.011,"endTime":1049.821,"body":"entrepreneurs back and how can they begin"},{"speaker":"Crystal Vilkaitis","startTime":1044.011,"endTime":1049.821,"body":"to identify these in their own lives?"},{"speaker":"Crystal Vilkaitis","startTime":1049.821,"endTime":1052.939,"body":"Right."},{"speaker":"Jamie G. Smith","startTime":1053.041,"endTime":1053.561,"body":"I know."},{"speaker":"Jamie G. Smith","startTime":1053.571,"endTime":1058.591,"body":"Like when I was in the midst of my"},{"speaker":"Jamie G. Smith","startTime":1053.571,"endTime":1058.591,"body":"hot mess, there's so many things"},{"speaker":"Jamie G. Smith","startTime":1058.591,"endTime":1062.061,"body":"that when you, okay, so when life"},{"speaker":"Jamie G. Smith","startTime":1058.591,"endTime":1062.061,"body":"gets really stressful, so just"},{"speaker":"Jamie G. Smith","startTime":1062.251,"endTime":1065.591,"body":"take, for example, because everybody"},{"speaker":"Jamie G. Smith","startTime":1062.251,"endTime":1065.591,"body":"can relate to this COVID, right?"},{"speaker":"Jamie G. Smith","startTime":1065.941,"endTime":1067.451,"body":"Life felt very stressful."},{"speaker":"Jamie G. Smith","startTime":1067.461,"endTime":1068.691,"body":"It was very unknown."},{"speaker":"Jamie G. Smith","startTime":1068.721,"endTime":1069.901,"body":"It was out of our control."},{"speaker":"Jamie G. Smith","startTime":1069.911,"endTime":1072.921,"body":"That's similar to what I felt"},{"speaker":"Jamie G. Smith","startTime":1069.911,"endTime":1072.921,"body":"during my hot mess decade."},{"speaker":"Jamie G. Smith","startTime":1073.381,"endTime":1078.759,"body":"And what I want to encourage you to do"},{"speaker":"Jamie G. Smith","startTime":1073.381,"endTime":1078.759,"body":"is first of all, Instead of letting those"},{"speaker":"Jamie G. Smith","startTime":1079.419,"endTime":1082.539,"body":"times take you out, learn from them."},{"speaker":"Jamie G. Smith","startTime":1082.959,"endTime":1087.289,"body":"Because what happens when we're in"},{"speaker":"Jamie G. Smith","startTime":1082.959,"endTime":1087.289,"body":"those times is all of our unknown"},{"speaker":"Jamie G. Smith","startTime":1087.329,"endTime":1091.809,"body":"things inside of us, all our old"},{"speaker":"Jamie G. Smith","startTime":1087.329,"endTime":1091.809,"body":"stories, our limitations get unearthed,"},{"speaker":"Jamie G. Smith","startTime":1092.219,"endTime":1093.999,"body":"good or bad, they get unearthed."},{"speaker":"Jamie G. Smith","startTime":1094.039,"endTime":1095.309,"body":"And it's scary."},{"speaker":"Jamie G. Smith","startTime":1095.319,"endTime":1095.929,"body":"It's hard."},{"speaker":"Jamie G. Smith","startTime":1095.929,"endTime":1098.814,"body":"It's like a lot of times"},{"speaker":"Jamie G. Smith","startTime":1095.929,"endTime":1098.814,"body":"we don't want to see them."},{"speaker":"Jamie G. Smith","startTime":1099.214,"endTime":1103.314,"body":"And the biggest thing you can do is"},{"speaker":"Jamie G. Smith","startTime":1099.214,"endTime":1103.314,"body":"actually look and trust yourself enough"},{"speaker":"Jamie G. Smith","startTime":1103.634,"endTime":1106.054,"body":"to be okay with honesty, first of all."},{"speaker":"Jamie G. Smith","startTime":1106.564,"endTime":1108.534,"body":"And then I would say"},{"speaker":"Jamie G. Smith","startTime":1106.564,"endTime":1108.534,"body":"you have to look back."},{"speaker":"Jamie G. Smith","startTime":1108.534,"endTime":1109.914,"body":"I'm just giving you some tools first."},{"speaker":"Jamie G. Smith","startTime":1109.964,"endTime":1116.489,"body":"Look back at times in your life"},{"speaker":"Jamie G. Smith","startTime":1109.964,"endTime":1116.489,"body":"when situations didn't go your way."},{"speaker":"Jamie G. Smith","startTime":1117.469,"endTime":1119.899,"body":"And start to reflect on"},{"speaker":"Jamie G. Smith","startTime":1117.469,"endTime":1119.899,"body":"what really happened."},{"speaker":"Jamie G. Smith","startTime":1120.379,"endTime":1125.049,"body":"Was there something internally with"},{"speaker":"Jamie G. Smith","startTime":1120.379,"endTime":1125.049,"body":"you that you sabotaged that moment?"},{"speaker":"Jamie G. Smith","startTime":1125.259,"endTime":1128.539,"body":"Because I know when I looked back,"},{"speaker":"Jamie G. Smith","startTime":1125.259,"endTime":1128.539,"body":"I was like, that is the exact"},{"speaker":"Jamie G. Smith","startTime":1128.539,"endTime":1129.999,"body":"thing that I didn't want to happen."},{"speaker":"Jamie G. Smith","startTime":1130.239,"endTime":1133.119,"body":"And how I reacted was really weird."},{"speaker":"Jamie G. Smith","startTime":1133.399,"endTime":1135.489,"body":"Or I didn't like how I reacted."},{"speaker":"Jamie G. Smith","startTime":1135.489,"endTime":1140.429,"body":"So I had to go back and assess why,"},{"speaker":"Jamie G. Smith","startTime":1135.489,"endTime":1140.429,"body":"where was this even coming from?"},{"speaker":"Jamie G. Smith","startTime":1140.429,"endTime":1144.479,"body":"Because when we can figure out"},{"speaker":"Jamie G. Smith","startTime":1140.429,"endTime":1144.479,"body":"why, then we can start to process"},{"speaker":"Jamie G. Smith","startTime":1144.479,"endTime":1146.029,"body":"it and heal it and clear it."},{"speaker":"Jamie G. Smith","startTime":1146.039,"endTime":1150.119,"body":"If you can't clear it, then it's"},{"speaker":"Jamie G. Smith","startTime":1146.039,"endTime":1150.119,"body":"just going to continue to come"},{"speaker":"Jamie G. Smith","startTime":1150.119,"endTime":1152.279,"body":"back up and sabotage your success."},{"speaker":"Jamie G. Smith","startTime":1153.704,"endTime":1157.974,"body":"So some of the things I commonly see"},{"speaker":"Jamie G. Smith","startTime":1153.704,"endTime":1157.974,"body":"as barriers would be things like, for"},{"speaker":"Jamie G. Smith","startTime":1157.984,"endTime":1159.704,"body":"example, and I call it the ostrich."},{"speaker":"Jamie G. Smith","startTime":1159.704,"endTime":1165.344,"body":"I have this really fun quiz, Crystal, that"},{"speaker":"Jamie G. Smith","startTime":1159.704,"endTime":1165.344,"body":"people can take but it tells them what"},{"speaker":"Jamie G. Smith","startTime":1165.344,"endTime":1171.571,"body":"is one of their most prevalent ways of,"},{"speaker":"Jamie G. Smith","startTime":1165.344,"endTime":1171.571,"body":"and I call them default patterns, that"},{"speaker":"Jamie G. Smith","startTime":1171.571,"endTime":1175.741,"body":"they're just our normal reactions when"},{"speaker":"Jamie G. Smith","startTime":1171.571,"endTime":1175.741,"body":"things happen that trigger us, right?"},{"speaker":"Jamie G. Smith","startTime":1175.781,"endTime":1176.971,"body":"Because we all have them."},{"speaker":"Jamie G. Smith","startTime":1177.501,"endTime":1178.881,"body":"That's why it's not a shameful thing."},{"speaker":"Jamie G. Smith","startTime":1178.891,"endTime":1180.131,"body":"Like we all do this."},{"speaker":"Jamie G. Smith","startTime":1180.396,"endTime":1181.846,"body":"It is a human quality."},{"speaker":"Jamie G. Smith","startTime":1182.196,"endTime":1185.496,"body":"And so one of them is ostrich and they"},{"speaker":"Jamie G. Smith","startTime":1182.196,"endTime":1185.496,"body":"stick their head in the sand and they"},{"speaker":"Jamie G. Smith","startTime":1185.496,"endTime":1187.136,"body":"act like nothing else is going on."},{"speaker":"Jamie G. Smith","startTime":1187.146,"endTime":1189.186,"body":"They don't acknowledge reality."},{"speaker":"Jamie G. Smith","startTime":1189.626,"endTime":1191.376,"body":"And they just keep going on with life."},{"speaker":"Jamie G. Smith","startTime":1191.376,"endTime":1194.276,"body":"Like for example, maybe your"},{"speaker":"Jamie G. Smith","startTime":1191.376,"endTime":1194.276,"body":"finances in your business and"},{"speaker":"Jamie G. Smith","startTime":1194.276,"endTime":1196.441,"body":"your retail business are not good."},{"speaker":"Jamie G. Smith","startTime":1196.461,"endTime":1198.281,"body":"And you're just like I'm just"},{"speaker":"Jamie G. Smith","startTime":1196.461,"endTime":1198.281,"body":"going to keep working harder."},{"speaker":"Jamie G. Smith","startTime":1198.291,"endTime":1199.711,"body":"I'm not going to acknowledge the problem."},{"speaker":"Jamie G. Smith","startTime":1199.711,"endTime":1200.001,"body":"I'm not."},{"speaker":"Jamie G. Smith","startTime":1200.051,"endTime":1202.561,"body":"So a lot of times I see"},{"speaker":"Jamie G. Smith","startTime":1200.051,"endTime":1202.561,"body":"that, I see ostriches."},{"speaker":"Jamie G. Smith","startTime":1203.931,"endTime":1206.981,"body":"The other thing too, is a lot"},{"speaker":"Jamie G. Smith","startTime":1203.931,"endTime":1206.981,"body":"of times they make excuses."},{"speaker":"Jamie G. Smith","startTime":1206.981,"endTime":1212.301,"body":"If you're making excuses, I said"},{"speaker":"Jamie G. Smith","startTime":1206.981,"endTime":1212.301,"body":"this at the EVOLVE conference, you"},{"speaker":"Jamie G. Smith","startTime":1212.301,"endTime":1214.011,"body":"can either have excuses or results."},{"speaker":"Jamie G. Smith","startTime":1214.816,"endTime":1215.936,"body":"You can't have both."},{"speaker":"Crystal Vilkaitis","startTime":1216.396,"endTime":1217.086,"body":"Ooh"},{"speaker":"Jamie G. Smith","startTime":1217.106,"endTime":1220.146,"body":"that's a hard"},{"speaker":"Jamie G. Smith","startTime":1217.106,"endTime":1220.146,"body":"thing to hear, but it's true."},{"speaker":"Jamie G. Smith","startTime":1220.596,"endTime":1225.956,"body":"And yes, hard things happen and we let"},{"speaker":"Jamie G. Smith","startTime":1220.596,"endTime":1225.956,"body":"those, we feel those, we clear them,"},{"speaker":"Jamie G. Smith","startTime":1225.956,"endTime":1230.856,"body":"we heal them, but we also decide how"},{"speaker":"Jamie G. Smith","startTime":1225.956,"endTime":1230.856,"body":"can we move forward in a positive way?"},{"speaker":"Jamie G. Smith","startTime":1231.446,"endTime":1233.216,"body":"We can always have excuses."},{"speaker":"Jamie G. Smith","startTime":1233.216,"endTime":1237.626,"body":"But if you do, and you don't choose"},{"speaker":"Jamie G. Smith","startTime":1233.216,"endTime":1237.626,"body":"to find a solution, then you're not"},{"speaker":"Jamie G. Smith","startTime":1237.626,"endTime":1239.226,"body":"going to have the results you desire."},{"speaker":"Jamie G. Smith","startTime":1239.686,"endTime":1243.121,"body":"Other things I see people"},{"speaker":"Jamie G. Smith","startTime":1239.686,"endTime":1243.121,"body":"doing is, I call it the sloth."},{"speaker":"Jamie G. Smith","startTime":1243.141,"endTime":1244.241,"body":"It's procrastination."},{"speaker":"Jamie G. Smith","startTime":1245.291,"endTime":1247.421,"body":"But the reality is procrastination."},{"speaker":"Jamie G. Smith","startTime":1247.511,"endTime":1249.461,"body":"They're doing everybody else's to-do list."},{"speaker":"Jamie G. Smith","startTime":1249.681,"endTime":1252.341,"body":"They're doing, they're doing"},{"speaker":"Jamie G. Smith","startTime":1249.681,"endTime":1252.341,"body":"everybody else's stuff."},{"speaker":"Jamie G. Smith","startTime":1252.361,"endTime":1256.351,"body":"They're creating 10 to-do lists and"},{"speaker":"Jamie G. Smith","startTime":1252.361,"endTime":1256.351,"body":"not one of them is the most important"},{"speaker":"Jamie G. Smith","startTime":1256.351,"endTime":1258.141,"body":"thing that they're supposed to be"},{"speaker":"Jamie G. Smith","startTime":1256.351,"endTime":1258.141,"body":"doing in their business right now."},{"speaker":"Jamie G. Smith","startTime":1258.771,"endTime":1260.951,"body":"And many times it's because of fear."},{"speaker":"Jamie G. Smith","startTime":1261.621,"endTime":1263.141,"body":"They're fearing, right?"},{"speaker":"Jamie G. Smith","startTime":1263.141,"endTime":1265.853,"body":"It's really a fear or a unknown."},{"speaker":"Jamie G. Smith","startTime":1266.263,"endTime":1268.981,"body":"And so they are resisting it."},{"speaker":"Jamie G. Smith","startTime":1269.701,"endTime":1271.921,"body":"They don't want to do it because"},{"speaker":"Jamie G. Smith","startTime":1269.701,"endTime":1271.921,"body":"they don't know the next step."},{"speaker":"Jamie G. Smith","startTime":1272.911,"endTime":1277.568,"body":"And so really thinking through what"},{"speaker":"Jamie G. Smith","startTime":1272.911,"endTime":1277.568,"body":"is just one small step I can do?"},{"speaker":"Jamie G. Smith","startTime":1277.828,"endTime":1280.988,"body":"That would move me forward,"},{"speaker":"Jamie G. Smith","startTime":1277.828,"endTime":1280.988,"body":"because when you get in action,"},{"speaker":"Jamie G. Smith","startTime":1281.448,"endTime":1284.543,"body":"it really demolishes the doubt."},{"speaker":"Jamie G. Smith","startTime":1284.973,"endTime":1287.493,"body":"But you have to get in action, right?"},{"speaker":"Jamie G. Smith","startTime":1287.553,"endTime":1292.893,"body":"And then there's just so many, but I"},{"speaker":"Jamie G. Smith","startTime":1287.553,"endTime":1292.893,"body":"do operating systems with my clients"},{"speaker":"Jamie G. Smith","startTime":1292.933,"endTime":1295.513,"body":"and then I call them primal instincts."},{"speaker":"Jamie G. Smith","startTime":1295.513,"endTime":1297.463,"body":"The primal instincts are your reactions."},{"speaker":"Jamie G. Smith","startTime":1297.743,"endTime":1299.243,"body":"So what are your reactions?"},{"speaker":"Jamie G. Smith","startTime":1299.263,"endTime":1300.263,"body":"Are you a Viper?"},{"speaker":"Jamie G. Smith","startTime":1300.263,"endTime":1303.673,"body":"Do you strike out when you get"},{"speaker":"Jamie G. Smith","startTime":1300.263,"endTime":1303.673,"body":"angry, when you get frustrated,"},{"speaker":"Jamie G. Smith","startTime":1303.673,"endTime":1305.743,"body":"when you have an unknown situation?"},{"speaker":"Jamie G. Smith","startTime":1306.233,"endTime":1307.193,"body":"Those kinds of things."},{"speaker":"Jamie G. Smith","startTime":1307.203,"endTime":1311.713,"body":"And then the operating systems are really"},{"speaker":"Jamie G. Smith","startTime":1307.203,"endTime":1311.713,"body":"the behind the scenes operating system."},{"speaker":"Jamie G. Smith","startTime":1311.713,"endTime":1313.923,"body":"So are you operating in victim mentality?"},{"speaker":"Jamie G. Smith","startTime":1314.203,"endTime":1316.453,"body":"Is something everybody else's fault?"},{"speaker":"Jamie G. Smith","startTime":1317.113,"endTime":1318.433,"body":"Is there always an excuse?"},{"speaker":"Jamie G. Smith","startTime":1318.893,"endTime":1319.443,"body":"Is it right?"},{"speaker":"Jamie G. Smith","startTime":1319.463,"endTime":1324.528,"body":"So there's all these different things"},{"speaker":"Jamie G. Smith","startTime":1319.463,"endTime":1324.528,"body":"that can really identify specifically,"},{"speaker":"Jamie G. Smith","startTime":1324.528,"endTime":1329.758,"body":"but when you start to get really clear"},{"speaker":"Jamie G. Smith","startTime":1324.528,"endTime":1329.758,"body":"and again, say you get triggered today,"},{"speaker":"Jamie G. Smith","startTime":1330.678,"endTime":1335.068,"body":"why don't you do, I call this, it's a"},{"speaker":"Jamie G. Smith","startTime":1330.678,"endTime":1335.068,"body":"very quick tool that I can share with you."},{"speaker":"Jamie G. Smith","startTime":1335.468,"endTime":1338.978,"body":"And it is that awareness piece"},{"speaker":"Jamie G. Smith","startTime":1335.468,"endTime":1338.978,"body":"is number one, write down"},{"speaker":"Jamie G. Smith","startTime":1338.978,"endTime":1340.408,"body":"what was the trigger, right?"},{"speaker":"Jamie G. Smith","startTime":1340.638,"endTime":1344.048,"body":"What was the environment,"},{"speaker":"Jamie G. Smith","startTime":1340.638,"endTime":1344.048,"body":"the person, right?"},{"speaker":"Jamie G. Smith","startTime":1344.068,"endTime":1348.248,"body":"And think in terms of, did something"},{"speaker":"Jamie G. Smith","startTime":1344.068,"endTime":1348.248,"body":"happen that you didn't like the outcome?"},{"speaker":"Jamie G. Smith","startTime":1348.578,"endTime":1350.628,"body":"Did you react in a way you didn't like?"},{"speaker":"Jamie G. Smith","startTime":1350.648,"endTime":1354.538,"body":"Or do you feel a way you don't"},{"speaker":"Jamie G. Smith","startTime":1350.648,"endTime":1354.538,"body":"want to feel from what happened?"},{"speaker":"Jamie G. Smith","startTime":1354.588,"endTime":1356.858,"body":"And these are when you start"},{"speaker":"Jamie G. Smith","startTime":1354.588,"endTime":1356.858,"body":"to write these things down."},{"speaker":"Jamie G. Smith","startTime":1356.878,"endTime":1359.528,"body":"So write down the trigger,"},{"speaker":"Jamie G. Smith","startTime":1356.878,"endTime":1359.528,"body":"what actually happened?"},{"speaker":"Jamie G. Smith","startTime":1360.358,"endTime":1362.118,"body":"And then number two, how did you react?"},{"speaker":"Jamie G. Smith","startTime":1362.188,"endTime":1363.988,"body":"Because we have to be self aware."},{"speaker":"Jamie G. Smith","startTime":1364.318,"endTime":1366.648,"body":"Because if we're not self aware,"},{"speaker":"Jamie G. Smith","startTime":1364.318,"endTime":1366.648,"body":"we're going to blame everybody"},{"speaker":"Jamie G. Smith","startTime":1366.648,"endTime":1367.428,"body":"else and everything else."},{"speaker":"Jamie G. Smith","startTime":1368.008,"endTime":1369.308,"body":"And then number three, why?"},{"speaker":"Jamie G. Smith","startTime":1369.708,"endTime":1373.378,"body":"And this is one of the most"},{"speaker":"Jamie G. Smith","startTime":1369.708,"endTime":1373.378,"body":"important pieces of information"},{"speaker":"Jamie G. Smith","startTime":1373.858,"endTime":1375.578,"body":"is why did you react that way?"},{"speaker":"Jamie G. Smith","startTime":1375.668,"endTime":1378.228,"body":"And it can't be cause"},{"speaker":"Jamie G. Smith","startTime":1375.668,"endTime":1378.228,"body":"that person pissed me off."},{"speaker":"Jamie G. Smith","startTime":1378.498,"endTime":1380.818,"body":"That's a shallow, shallow reason."},{"speaker":"Jamie G. Smith","startTime":1381.098,"endTime":1382.408,"body":"Why did they piss you off?"},{"speaker":"Jamie G. Smith","startTime":1382.528,"endTime":1384.618,"body":"And then why did that happen?"},{"speaker":"Jamie G. Smith","startTime":1384.648,"endTime":1389.248,"body":"And then why, like you go a couple layers"},{"speaker":"Jamie G. Smith","startTime":1384.648,"endTime":1389.248,"body":"deeper so that you get to the core of"},{"speaker":"Jamie G. Smith","startTime":1389.248,"endTime":1394.928,"body":"what really happened and why it really"},{"speaker":"Jamie G. Smith","startTime":1389.248,"endTime":1394.928,"body":"created a resonant of reaction within you."},{"speaker":"Jamie G. Smith","startTime":1395.188,"endTime":1397.128,"body":"So those are some really"},{"speaker":"Jamie G. Smith","startTime":1395.188,"endTime":1397.128,"body":"powerful tools that you can just"},{"speaker":"Jamie G. Smith","startTime":1397.128,"endTime":1398.958,"body":"do right now, starting today."},{"speaker":"Jamie G. Smith","startTime":1399.198,"endTime":1400.828,"body":"It doesn't take a lot of time."},{"speaker":"Jamie G. Smith","startTime":1400.828,"endTime":1402.743,"body":"You can just be aware."},{"speaker":"Crystal Vilkaitis","startTime":1403.338,"endTime":1404.208,"body":"Yeah, I love it."},{"speaker":"Crystal Vilkaitis","startTime":1404.208,"endTime":1404.448,"body":"Okay."},{"speaker":"Crystal Vilkaitis","startTime":1404.448,"endTime":1407.918,"body":"So this is so helpful on the common"},{"speaker":"Crystal Vilkaitis","startTime":1404.448,"endTime":1407.918,"body":"things you've seen, how we can identify"},{"speaker":"Crystal Vilkaitis","startTime":1407.938,"endTime":1409.678,"body":"and a tool to help us overcome those."},{"speaker":"Crystal Vilkaitis","startTime":1409.988,"endTime":1413.388,"body":"And I just want to double tap on"},{"speaker":"Crystal Vilkaitis","startTime":1409.988,"endTime":1413.388,"body":"the why and asking why a couple"},{"speaker":"Crystal Vilkaitis","startTime":1413.388,"endTime":1418.328,"body":"of times at EVOLVE, I would, I"},{"speaker":"Crystal Vilkaitis","startTime":1413.388,"endTime":1418.328,"body":"had a closing keynote and I showed"},{"speaker":"Crystal Vilkaitis","startTime":1418.328,"endTime":1420.498,"body":"an example of asking five why's."},{"speaker":"Crystal Vilkaitis","startTime":1421.258,"endTime":1423.553,"body":"Because that first one's not"},{"speaker":"Crystal Vilkaitis","startTime":1421.258,"endTime":1423.553,"body":"going to give us the answer."},{"speaker":"Crystal Vilkaitis","startTime":1423.753,"endTime":1424.953,"body":"That's not enough information."},{"speaker":"Crystal Vilkaitis","startTime":1425.208,"endTime":1427.638,"body":"We got to keep going and"},{"speaker":"Crystal Vilkaitis","startTime":1425.208,"endTime":1427.638,"body":"keep going and keep going."},{"speaker":"Crystal Vilkaitis","startTime":1427.638,"endTime":1431.088,"body":"And the two examples I used"},{"speaker":"Crystal Vilkaitis","startTime":1427.638,"endTime":1431.088,"body":"was live streaming on Facebook."},{"speaker":"Crystal Vilkaitis","startTime":1431.098,"endTime":1432.398,"body":"Why are you not doing it?"},{"speaker":"Crystal Vilkaitis","startTime":1432.888,"endTime":1436.298,"body":"And the other one was, why are"},{"speaker":"Crystal Vilkaitis","startTime":1432.888,"endTime":1436.298,"body":"you not emailing your customers?"},{"speaker":"Crystal Vilkaitis","startTime":1436.668,"endTime":1442.198,"body":"And when you get down to it, you"},{"speaker":"Crystal Vilkaitis","startTime":1436.668,"endTime":1442.198,"body":"find that root cause that, like you"},{"speaker":"Crystal Vilkaitis","startTime":1442.198,"endTime":1443.638,"body":"were saying, you have to really find."},{"speaker":"Crystal Vilkaitis","startTime":1443.928,"endTime":1447.078,"body":"Figure that out, heal that, clear"},{"speaker":"Crystal Vilkaitis","startTime":1443.928,"endTime":1447.078,"body":"it, because otherwise you're"},{"speaker":"Crystal Vilkaitis","startTime":1447.078,"endTime":1448.258,"body":"not actually going to solve it."},{"speaker":"Crystal Vilkaitis","startTime":1448.258,"endTime":1453.208,"body":"It's worth it to take the time to"},{"speaker":"Crystal Vilkaitis","startTime":1448.258,"endTime":1453.208,"body":"ask the wise to really understand"},{"speaker":"Crystal Vilkaitis","startTime":1453.218,"endTime":1455.118,"body":"you and how you're operating."},{"speaker":"Crystal Vilkaitis","startTime":1455.528,"endTime":1460.408,"body":"So you can clear those things out of your"},{"speaker":"Crystal Vilkaitis","startTime":1455.528,"endTime":1460.408,"body":"way and you don't have those barriers."},{"speaker":"Jamie G. Smith","startTime":1460.753,"endTime":1461.673,"body":"Oh, for sure."},{"speaker":"Jamie G. Smith","startTime":1461.693,"endTime":1466.473,"body":"And what I've seen, Crystal, is like"},{"speaker":"Jamie G. Smith","startTime":1461.693,"endTime":1466.473,"body":"business trainings are so important,"},{"speaker":"Jamie G. Smith","startTime":1466.633,"endTime":1470.433,"body":"but also your personal growth level."},{"speaker":"Jamie G. Smith","startTime":1470.473,"endTime":1473.883,"body":"You can exponentially grow"},{"speaker":"Jamie G. Smith","startTime":1470.473,"endTime":1473.883,"body":"everything in your life when you"},{"speaker":"Jamie G. Smith","startTime":1473.993,"endTime":1476.383,"body":"also work on that side of you."},{"speaker":"Crystal Vilkaitis","startTime":1476.598,"endTime":1480.308,"body":"Yes, I'm so glad that"},{"speaker":"Crystal Vilkaitis","startTime":1476.598,"endTime":1480.308,"body":"you said that because I do think sometimes"},{"speaker":"Crystal Vilkaitis","startTime":1480.308,"endTime":1483.678,"body":"we could get like, oh, but that's fine."},{"speaker":"Crystal Vilkaitis","startTime":1483.678,"endTime":1487.658,"body":"Or I don't really need to figure that"},{"speaker":"Crystal Vilkaitis","startTime":1483.678,"endTime":1487.658,"body":"out right now, but I don't think we"},{"speaker":"Crystal Vilkaitis","startTime":1487.658,"endTime":1491.638,"body":"realize sometimes how much it can be"},{"speaker":"Crystal Vilkaitis","startTime":1487.658,"endTime":1491.638,"body":"impacting all aspects of our lives."},{"speaker":"Crystal Vilkaitis","startTime":1492.088,"endTime":1496.628,"body":"And this is about creating"},{"speaker":"Crystal Vilkaitis","startTime":1492.088,"endTime":1496.628,"body":"your LUXE Everyday, right?"},{"speaker":"Crystal Vilkaitis","startTime":1496.628,"endTime":1497.778,"body":"What's the acronym again?"},{"speaker":"Jamie G. Smith","startTime":1498.213,"endTime":1500.793,"body":"Lead a unique,"},{"speaker":"Jamie G. Smith","startTime":1498.213,"endTime":1500.793,"body":"extraordinary existence every day."},{"speaker":"Crystal Vilkaitis","startTime":1501.118,"endTime":1502.568,"body":"Yes, exactly."},{"speaker":"Crystal Vilkaitis","startTime":1503.443,"endTime":1504.663,"body":"It's so perfect."},{"speaker":"Crystal Vilkaitis","startTime":1504.743,"endTime":1507.353,"body":"I love the name of your"},{"speaker":"Crystal Vilkaitis","startTime":1504.743,"endTime":1507.353,"body":"company, it's so perfect."},{"speaker":"Crystal Vilkaitis","startTime":1507.383,"endTime":1510.883,"body":"So Jamie, I love hearing"},{"speaker":"Crystal Vilkaitis","startTime":1507.383,"endTime":1510.883,"body":"success stories on this show."},{"speaker":"Crystal Vilkaitis","startTime":1510.883,"endTime":1513.923,"body":"It's always very inspiring"},{"speaker":"Crystal Vilkaitis","startTime":1510.883,"endTime":1513.923,"body":"when we hear about somebody"},{"speaker":"Crystal Vilkaitis","startTime":1513.923,"endTime":1515.643,"body":"else and their transformation."},{"speaker":"Crystal Vilkaitis","startTime":1515.683,"endTime":1519.483,"body":"So could you share a transformational"},{"speaker":"Crystal Vilkaitis","startTime":1515.683,"endTime":1519.483,"body":"story of one of your clients where"},{"speaker":"Crystal Vilkaitis","startTime":1519.483,"endTime":1520.833,"body":"they started and where they are now?"},{"speaker":"Crystal Vilkaitis","startTime":1520.833,"endTime":1525.553,"body":"Right."},{"speaker":"Jamie G. Smith","startTime":1525.828,"endTime":1528.508,"body":"To work dentists"},{"speaker":"Jamie G. Smith","startTime":1525.828,"endTime":1528.508,"body":"and real estate agents and retailers"},{"speaker":"Jamie G. Smith","startTime":1528.538,"endTime":1532.808,"body":"and Oh, estheticians that own"},{"speaker":"Jamie G. Smith","startTime":1528.538,"endTime":1532.808,"body":"spot med spas, like you name it."},{"speaker":"Jamie G. Smith","startTime":1533.128,"endTime":1535.618,"body":"And it's really these"},{"speaker":"Jamie G. Smith","startTime":1533.128,"endTime":1535.618,"body":"highly driven people."},{"speaker":"Jamie G. Smith","startTime":1535.678,"endTime":1541.303,"body":"And one of my clients is a very"},{"speaker":"Jamie G. Smith","startTime":1535.678,"endTime":1541.303,"body":"successful dentist and she has a"},{"speaker":"Jamie G. Smith","startTime":1541.303,"endTime":1545.553,"body":"team of like 25 and so it's like"},{"speaker":"Jamie G. Smith","startTime":1541.303,"endTime":1545.553,"body":"a multimillion dollar business."},{"speaker":"Jamie G. Smith","startTime":1545.553,"endTime":1547.553,"body":"And she's amazing, like she is a light."},{"speaker":"Jamie G. Smith","startTime":1547.563,"endTime":1548.333,"body":"She's so fun."},{"speaker":"Jamie G. Smith","startTime":1548.373,"endTime":1549.233,"body":"She's such a great leader."},{"speaker":"Jamie G. Smith","startTime":1549.263,"endTime":1550.343,"body":"Everybody looks up to her."},{"speaker":"Jamie G. Smith","startTime":1550.363,"endTime":1553.893,"body":"And what I will say, and you can"},{"speaker":"Jamie G. Smith","startTime":1550.363,"endTime":1553.893,"body":"probably resonate with this if you're"},{"speaker":"Jamie G. Smith","startTime":1553.893,"endTime":1559.198,"body":"a leader and you own a business is a"},{"speaker":"Jamie G. Smith","startTime":1553.893,"endTime":1559.198,"body":"lot of times my leaders feel alone."},{"speaker":"Jamie G. Smith","startTime":1560.688,"endTime":1563.058,"body":"They don't have anybody"},{"speaker":"Jamie G. Smith","startTime":1560.688,"endTime":1563.058,"body":"else to talk to, right?"},{"speaker":"Jamie G. Smith","startTime":1563.058,"endTime":1565.848,"body":"Because they are looked at as"},{"speaker":"Jamie G. Smith","startTime":1563.058,"endTime":1565.848,"body":"the responsible one, as the"},{"speaker":"Jamie G. Smith","startTime":1565.848,"endTime":1566.678,"body":"one that's going to leave."},{"speaker":"Jamie G. Smith","startTime":1567.128,"endTime":1570.988,"body":"They are looked at as"},{"speaker":"Jamie G. Smith","startTime":1567.128,"endTime":1570.988,"body":"they can't mess up, right?"},{"speaker":"Jamie G. Smith","startTime":1572.908,"endTime":1576.958,"body":"So they feel alone and they also"},{"speaker":"Jamie G. Smith","startTime":1572.908,"endTime":1576.958,"body":"don't feel like they can be real."},{"speaker":"Jamie G. Smith","startTime":1577.438,"endTime":1580.588,"body":"And so what I love about when I do"},{"speaker":"Jamie G. Smith","startTime":1577.438,"endTime":1580.588,"body":"work with my clients is they can"},{"speaker":"Jamie G. Smith","startTime":1580.588,"endTime":1582.508,"body":"be messy and we can also celebrate."},{"speaker":"Jamie G. Smith","startTime":1582.548,"endTime":1584.538,"body":"So it gives you the safe space."},{"speaker":"Jamie G. Smith","startTime":1584.578,"endTime":1588.418,"body":"And so she was coming into me"},{"speaker":"Jamie G. Smith","startTime":1584.578,"endTime":1588.418,"body":"and her exact words were, \" I"},{"speaker":"Jamie G. Smith","startTime":1588.418,"endTime":1589.898,"body":"am a hot mess,\" right?"},{"speaker":"Jamie G. Smith","startTime":1589.898,"endTime":1596.438,"body":"Because, again, like me, she"},{"speaker":"Jamie G. Smith","startTime":1589.898,"endTime":1596.438,"body":"externally was super hyper successful"},{"speaker":"Jamie G. Smith","startTime":1596.438,"endTime":1597.968,"body":"and everybody else viewed her that."},{"speaker":"Jamie G. Smith","startTime":1598.388,"endTime":1601.648,"body":"And yet internally, she knew some"},{"speaker":"Jamie G. Smith","startTime":1598.388,"endTime":1601.648,"body":"things that were going on that"},{"speaker":"Jamie G. Smith","startTime":1601.648,"endTime":1603.538,"body":"made her feel like a hot mess."},{"speaker":"Jamie G. Smith","startTime":1603.568,"endTime":1605.118,"body":"And she didn't want anybody to find out."},{"speaker":"Jamie G. Smith","startTime":1605.118,"endTime":1608.988,"body":"Cause that's a lot of times what happens"},{"speaker":"Jamie G. Smith","startTime":1605.118,"endTime":1608.988,"body":"with imposter syndrome, when we feel"},{"speaker":"Jamie G. Smith","startTime":1608.988,"endTime":1613.228,"body":"like we have to represent this one"},{"speaker":"Jamie G. Smith","startTime":1608.988,"endTime":1613.228,"body":"identity, and yet we feel like a whole"},{"speaker":"Jamie G. Smith","startTime":1613.228,"endTime":1617.858,"body":"'nother lower level identity, because"},{"speaker":"Jamie G. Smith","startTime":1613.228,"endTime":1617.858,"body":"again, we haven't worked through,"},{"speaker":"Jamie G. Smith","startTime":1618.348,"endTime":1619.868,"body":"you haven't worked through, right?"},{"speaker":"Jamie G. Smith","startTime":1620.168,"endTime":1623.088,"body":"Some of the things from your past"},{"speaker":"Jamie G. Smith","startTime":1620.168,"endTime":1623.088,"body":"that are actually holding you"},{"speaker":"Jamie G. Smith","startTime":1623.088,"endTime":1626.098,"body":"back for your future 10.0 self."},{"speaker":"Jamie G. Smith","startTime":1626.468,"endTime":1628.568,"body":"And so she came to me"},{"speaker":"Jamie G. Smith","startTime":1626.468,"endTime":1628.568,"body":"and we worked through it."},{"speaker":"Jamie G. Smith","startTime":1628.878,"endTime":1633.808,"body":"And we had to it took a little"},{"speaker":"Jamie G. Smith","startTime":1628.878,"endTime":1633.808,"body":"bit of time and we did a couple"},{"speaker":"Jamie G. Smith","startTime":1633.808,"endTime":1636.848,"body":"of different things with her, but"},{"speaker":"Jamie G. Smith","startTime":1633.808,"endTime":1636.848,"body":"when it really got down to it."},{"speaker":"Jamie G. Smith","startTime":1637.463,"endTime":1641.163,"body":"And this was, what's funny to me"},{"speaker":"Jamie G. Smith","startTime":1637.463,"endTime":1641.163,"body":"is she actually came to me cause"},{"speaker":"Jamie G. Smith","startTime":1641.163,"endTime":1645.643,"body":"she wanted to do speaking, but when"},{"speaker":"Jamie G. Smith","startTime":1641.163,"endTime":1645.643,"body":"we started having conversation,"},{"speaker":"Jamie G. Smith","startTime":1645.643,"endTime":1647.183,"body":"that wasn't at all what she needed."},{"speaker":"Jamie G. Smith","startTime":1647.183,"endTime":1649.863,"body":"And she recognized that literally"},{"speaker":"Jamie G. Smith","startTime":1647.183,"endTime":1649.863,"body":"in our first conversation."},{"speaker":"Jamie G. Smith","startTime":1650.323,"endTime":1651.993,"body":"Literally our first conversation."},{"speaker":"Jamie G. Smith","startTime":1652.413,"endTime":1655.723,"body":"And cause I always want to deliver"},{"speaker":"Jamie G. Smith","startTime":1652.413,"endTime":1655.723,"body":"what they were actually needing, but"},{"speaker":"Jamie G. Smith","startTime":1655.753,"endTime":1658.343,"body":"they have to tell me what that is"},{"speaker":"Jamie G. Smith","startTime":1655.753,"endTime":1658.343,"body":"and then we dive a little deeper."},{"speaker":"Jamie G. Smith","startTime":1659.173,"endTime":1663.003,"body":"And so what it actually came down to"},{"speaker":"Jamie G. Smith","startTime":1659.173,"endTime":1663.003,"body":"is what was filling your back is what's"},{"speaker":"Jamie G. Smith","startTime":1663.093,"endTime":1665.703,"body":"shame, blame and some guilt from past."},{"speaker":"Jamie G. Smith","startTime":1666.383,"endTime":1670.413,"body":"From her past and it was something"},{"speaker":"Jamie G. Smith","startTime":1666.383,"endTime":1670.413,"body":"she'd never shared with anybody before."},{"speaker":"Jamie G. Smith","startTime":1670.993,"endTime":1674.283,"body":"And I think I just want you to know"},{"speaker":"Jamie G. Smith","startTime":1670.993,"endTime":1674.283,"body":"if you're listening that if you"},{"speaker":"Jamie G. Smith","startTime":1674.683,"endTime":1678.233,"body":"have any shame, blame or guilt for"},{"speaker":"Jamie G. Smith","startTime":1674.683,"endTime":1678.233,"body":"whatever reason, for whatever it was,"},{"speaker":"Crystal Vilkaitis","startTime":1678.798,"endTime":1679.148,"body":"Right."},{"speaker":"Jamie G. Smith","startTime":1679.513,"endTime":1680.563,"body":"please let it go."},{"speaker":"Jamie G. Smith","startTime":1680.573,"endTime":1682.313,"body":"Please find a way to heal it."},{"speaker":"Jamie G. Smith","startTime":1682.353,"endTime":1685.243,"body":"Find a place where you can"},{"speaker":"Jamie G. Smith","startTime":1682.353,"endTime":1685.243,"body":"do it because all it's doing."},{"speaker":"Jamie G. Smith","startTime":1685.798,"endTime":1688.628,"body":"Right now it's just punishing"},{"speaker":"Jamie G. Smith","startTime":1685.798,"endTime":1688.628,"body":"you and it's holding you back."},{"speaker":"Jamie G. Smith","startTime":1688.848,"endTime":1690.058,"body":"And that serves nobody."},{"speaker":"Jamie G. Smith","startTime":1690.098,"endTime":1692.688,"body":"I don't know where you"},{"speaker":"Jamie G. Smith","startTime":1690.098,"endTime":1692.688,"body":"are, but I'm a God girl."},{"speaker":"Jamie G. Smith","startTime":1692.688,"endTime":1697.118,"body":"And the God of the universe"},{"speaker":"Jamie G. Smith","startTime":1692.688,"endTime":1697.118,"body":"created you to be more, to do more."},{"speaker":"Jamie G. Smith","startTime":1697.278,"endTime":1699.318,"body":"And he didn't create you"},{"speaker":"Jamie G. Smith","startTime":1697.278,"endTime":1699.318,"body":"to live in shame and blame."},{"speaker":"Jamie G. Smith","startTime":1699.948,"endTime":1704.698,"body":"And so once we heal that and clear"},{"speaker":"Jamie G. Smith","startTime":1699.948,"endTime":1704.698,"body":"that, she was literally for the"},{"speaker":"Jamie G. Smith","startTime":1704.698,"endTime":1706.158,"body":"first one, we're like, just so free."},{"speaker":"Jamie G. Smith","startTime":1706.788,"endTime":1708.978,"body":"She was like this whole"},{"speaker":"Jamie G. Smith","startTime":1706.788,"endTime":1708.978,"body":"it was almost like these."},{"speaker":"Jamie G. Smith","startTime":1709.933,"endTime":1714.733,"body":"I don't even know, like these heavyweights"},{"speaker":"Jamie G. Smith","startTime":1709.933,"endTime":1714.733,"body":"lift off her and she was just this, right?"},{"speaker":"Jamie G. Smith","startTime":1714.763,"endTime":1717.743,"body":"Like she could feel, I guess she"},{"speaker":"Jamie G. Smith","startTime":1714.763,"endTime":1717.743,"body":"could feel what everybody else saw."},{"speaker":"Jamie G. Smith","startTime":1718.003,"endTime":1718.783,"body":"Does that make sense?"},{"speaker":"Crystal Vilkaitis","startTime":1719.123,"endTime":1719.663,"body":"wow."},{"speaker":"Crystal Vilkaitis","startTime":1719.663,"endTime":1720.233,"body":"Yeah."},{"speaker":"Jamie G. Smith","startTime":1720.263,"endTime":1724.233,"body":"And it was so beautiful"},{"speaker":"Jamie G. Smith","startTime":1720.263,"endTime":1724.233,"body":"because I still get texts from her."},{"speaker":"Jamie G. Smith","startTime":1724.233,"endTime":1729.143,"body":"This was several years ago saying,"},{"speaker":"Jamie G. Smith","startTime":1724.233,"endTime":1729.143,"body":"letting me know, Oh, I thank you so much."},{"speaker":"Jamie G. Smith","startTime":1729.173,"endTime":1731.043,"body":"Like I literally use these tools."},{"speaker":"Jamie G. Smith","startTime":1731.053,"endTime":1734.683,"body":"You taught me today in this"},{"speaker":"Jamie G. Smith","startTime":1731.053,"endTime":1734.683,"body":"really stressful meeting"},{"speaker":"Jamie G. Smith","startTime":1734.953,"endTime":1736.543,"body":"and I rose to the occasion."},{"speaker":"Jamie G. Smith","startTime":1736.553,"endTime":1742.433,"body":"And so it's these stories that inspire"},{"speaker":"Jamie G. Smith","startTime":1736.553,"endTime":1742.433,"body":"me, it's watching people unfold into"},{"speaker":"Jamie G. Smith","startTime":1742.483,"endTime":1747.003,"body":"their top level of who they really"},{"speaker":"Jamie G. Smith","startTime":1742.483,"endTime":1747.003,"body":"created to be and let go of anything,"},{"speaker":"Jamie G. Smith","startTime":1747.033,"endTime":1752.489,"body":"any old stories, any old beliefs, lack"},{"speaker":"Jamie G. Smith","startTime":1747.033,"endTime":1752.489,"body":"of confidence that is, that are really,"},{"speaker":"Jamie G. Smith","startTime":1752.489,"endTime":1756.379,"body":"truly holding them back from who they"},{"speaker":"Jamie G. Smith","startTime":1752.489,"endTime":1756.379,"body":"were created to be in their fullness."},{"speaker":"Crystal Vilkaitis","startTime":1757.044,"endTime":1757.344,"body":"Yep."},{"speaker":"Crystal Vilkaitis","startTime":1757.614,"endTime":1760.374,"body":"Oh my goodness, Jamie,"},{"speaker":"Crystal Vilkaitis","startTime":1757.614,"endTime":1760.374,"body":"I got crazy chills when"},{"speaker":"Jamie G. Smith","startTime":1760.409,"endTime":1761.469,"body":"Oh, I love that!"},{"speaker":"Jamie G. Smith","startTime":1761.469,"endTime":1761.758,"body":"Oh,"},{"speaker":"Crystal Vilkaitis","startTime":1761.874,"endTime":1763.024,"body":"transformation."},{"speaker":"Jamie G. Smith","startTime":1763.024,"endTime":1763.603,"body":"Love that!"},{"speaker":"Crystal Vilkaitis","startTime":1763.7,"endTime":1766.0,"body":"really"},{"speaker":"Crystal Vilkaitis","startTime":1763.7,"endTime":1766.0,"body":"incredible to witness that!"},{"speaker":"Crystal Vilkaitis","startTime":1766.34,"endTime":1767.7,"body":"and to help facilitate that."},{"speaker":"Crystal Vilkaitis","startTime":1768.06,"endTime":1770.29,"body":"And the fact that she, how did you say it?"},{"speaker":"Crystal Vilkaitis","startTime":1770.3,"endTime":1774.55,"body":"She saw herself how everybody else sees"},{"speaker":"Crystal Vilkaitis","startTime":1770.3,"endTime":1774.55,"body":"her, like just that freeing and that"},{"speaker":"Crystal Vilkaitis","startTime":1775.07,"endTime":1777.34,"body":"perspective for her is so beautiful."},{"speaker":"Crystal Vilkaitis","startTime":1777.36,"endTime":1779.45,"body":"Thank you for sharing that story."},{"speaker":"Crystal Vilkaitis","startTime":1779.45,"endTime":1784.97,"body":"I know you have a masterclass coming up"},{"speaker":"Crystal Vilkaitis","startTime":1779.45,"endTime":1784.97,"body":"and I have a feeling that some retailers"},{"speaker":"Crystal Vilkaitis","startTime":1784.97,"endTime":1787.18,"body":"would be interested in attending that."},{"speaker":"Crystal Vilkaitis","startTime":1787.23,"endTime":1789.45,"body":"I think it's, I know about it."},{"speaker":"Crystal Vilkaitis","startTime":1789.45,"endTime":1790.01,"body":"It's so good."},{"speaker":"Crystal Vilkaitis","startTime":1790.01,"endTime":1791.72,"body":"So will you tell us"},{"speaker":"Crystal Vilkaitis","startTime":1790.01,"endTime":1791.72,"body":"about this masterclass?"},{"speaker":"Jamie G. Smith","startTime":1792.14,"endTime":1792.22,"body":"Yeah."},{"speaker":"Jamie G. Smith","startTime":1792.45,"endTime":1794.21,"body":"It's called Hot Mess to Hot Success."},{"speaker":"Jamie G. Smith","startTime":1794.21,"endTime":1796.27,"body":"Cause I feel like that's a very right."},{"speaker":"Jamie G. Smith","startTime":1796.66,"endTime":1797.93,"body":"Because here's what I want people to know."},{"speaker":"Jamie G. Smith","startTime":1797.94,"endTime":1799.8,"body":"You can be a total hot success."},{"speaker":"Jamie G. Smith","startTime":1799.8,"endTime":1802.74,"body":"And yet there's other areas of"},{"speaker":"Jamie G. Smith","startTime":1799.8,"endTime":1802.74,"body":"your life that are a hot mess."},{"speaker":"Jamie G. Smith","startTime":1802.74,"endTime":1805.55,"body":"And it could be one, it could be"},{"speaker":"Jamie G. Smith","startTime":1802.74,"endTime":1805.55,"body":"multiple and it doesn't matter."},{"speaker":"Jamie G. Smith","startTime":1805.55,"endTime":1809.64,"body":"Cause either way it's going to"},{"speaker":"Jamie G. Smith","startTime":1805.55,"endTime":1809.64,"body":"affect everything in your life,"},{"speaker":"Jamie G. Smith","startTime":1809.87,"endTime":1810.76,"body":"everything in your business."},{"speaker":"Jamie G. Smith","startTime":1811.46,"endTime":1817.63,"body":"Because the lowest denominator that we"},{"speaker":"Jamie G. Smith","startTime":1811.46,"endTime":1817.63,"body":"have in our life will pull everything"},{"speaker":"Jamie G. Smith","startTime":1817.64,"endTime":1819.74,"body":"down to that level at some point."},{"speaker":"Jamie G. Smith","startTime":1820.24,"endTime":1821.7,"body":"And so I would love to invite you in."},{"speaker":"Jamie G. Smith","startTime":1821.71,"endTime":1827.78,"body":"You can actually go to"},{"speaker":"Jamie G. Smith","startTime":1821.71,"endTime":1827.78,"body":"luxeeveryday.com/hotsuccess,"},{"speaker":"Jamie G. Smith","startTime":1827.8,"endTime":1828.59,"body":"just sign up for it."},{"speaker":"Jamie G. Smith","startTime":1828.59,"endTime":1829.26,"body":"It's coming up."},{"speaker":"Jamie G. Smith","startTime":1829.66,"endTime":1833.53,"body":"So no matter when you're listening to"},{"speaker":"Jamie G. Smith","startTime":1829.66,"endTime":1833.53,"body":"it, it's going to be coming up as we go."},{"speaker":"Jamie G. Smith","startTime":1833.53,"endTime":1836.78,"body":"And even if I change a couple of"},{"speaker":"Jamie G. Smith","startTime":1833.53,"endTime":1836.78,"body":"things, it'll be something that"},{"speaker":"Jamie G. Smith","startTime":1836.78,"endTime":1838.76,"body":"you'll really enjoy coming to."},{"speaker":"Jamie G. Smith","startTime":1838.81,"endTime":1842.18,"body":"So I highly recommend"},{"speaker":"Jamie G. Smith","startTime":1838.81,"endTime":1842.18,"body":"joining me in the next one."},{"speaker":"Crystal Vilkaitis","startTime":1842.635,"endTime":1844.005,"body":"Yeah, no kidding."},{"speaker":"Crystal Vilkaitis","startTime":1844.015,"endTime":1844.745,"body":"Join."},{"speaker":"Crystal Vilkaitis","startTime":1845.935,"endTime":1850.305,"body":"I just love the name and I"},{"speaker":"Crystal Vilkaitis","startTime":1845.935,"endTime":1850.305,"body":"think it's just so perfect."},{"speaker":"Crystal Vilkaitis","startTime":1850.355,"endTime":1852.535,"body":"Jamie, are you ready for"},{"speaker":"Crystal Vilkaitis","startTime":1850.355,"endTime":1852.535,"body":"the resilience round?"},{"speaker":"Jamie G. Smith","startTime":1853.41,"endTime":1853.77,"body":"I am."},{"speaker":"Jamie G. Smith","startTime":1854.0,"endTime":1855.48,"body":"Let's do it, Crystal."},{"speaker":"Jamie G. Smith","startTime":1855.48,"endTime":1856.79,"body":"Okay."},{"speaker":"Crystal Vilkaitis","startTime":1857.225,"endTime":1858.475,"body":"Best business book."},{"speaker":"Jamie G. Smith","startTime":1859.37,"endTime":1862.13,"body":"I brought two, sorry."},{"speaker":"Jamie G. Smith","startTime":1863.59,"endTime":1867.47,"body":"It may be turned around, but Turning Pro"},{"speaker":"Jamie G. Smith","startTime":1863.59,"endTime":1867.47,"body":"is the one that I mentioned at EVOLVE."},{"speaker":"Jamie G. Smith","startTime":1867.77,"endTime":1868.9,"body":"Highly recommend."},{"speaker":"Jamie G. Smith","startTime":1869.19,"endTime":1873.91,"body":"It's really talking about"},{"speaker":"Jamie G. Smith","startTime":1869.19,"endTime":1873.91,"body":"going from amateur to pro in"},{"speaker":"Jamie G. Smith","startTime":1873.94,"endTime":1875.08,"body":"every aspect of your life."},{"speaker":"Jamie G. Smith","startTime":1875.11,"endTime":1877.87,"body":"And then the other one that really"},{"speaker":"Jamie G. Smith","startTime":1875.11,"endTime":1877.87,"body":"helped me was High Performance"},{"speaker":"Jamie G. Smith","startTime":1877.91,"endTime":1879.21,"body":"Habit with Brendan Burchard."},{"speaker":"Jamie G. Smith","startTime":1879.64,"endTime":1884.42,"body":"So because again, I consider them business"},{"speaker":"Jamie G. Smith","startTime":1879.64,"endTime":1884.42,"body":"books because if you're high performance"},{"speaker":"Jamie G. Smith","startTime":1884.42,"endTime":1887.77,"body":"in anything you do, you're going to"},{"speaker":"Jamie G. Smith","startTime":1884.42,"endTime":1887.77,"body":"take that in every area of your life."},{"speaker":"Jamie G. Smith","startTime":1887.92,"endTime":1888.76,"body":"So those are my two."},{"speaker":"Crystal Vilkaitis","startTime":1889.33,"endTime":1890.52,"body":"Oh, good ones."},{"speaker":"Crystal Vilkaitis","startTime":1891.03,"endTime":1893.9,"body":"Best retail technology,"},{"speaker":"Crystal Vilkaitis","startTime":1891.03,"endTime":1893.9,"body":"like an app or software."},{"speaker":"Jamie G. Smith","startTime":1894.295,"endTime":1894.725,"body":"Okay."},{"speaker":"Jamie G. Smith","startTime":1894.735,"endTime":1899.035,"body":"So the one that I just discovered a few"},{"speaker":"Jamie G. Smith","startTime":1894.735,"endTime":1899.035,"body":"months ago that I love, and I researched"},{"speaker":"Jamie G. Smith","startTime":1899.035,"endTime":1902.105,"body":"it because I know there's so many out"},{"speaker":"Jamie G. Smith","startTime":1899.035,"endTime":1902.105,"body":"there right now, it's called Notta."},{"speaker":"Jamie G. Smith","startTime":1903.805,"endTime":1908.405,"body":"It's an app on your phone and you can,"},{"speaker":"Jamie G. Smith","startTime":1903.805,"endTime":1908.405,"body":"what's beautiful is you can speak into it."},{"speaker":"Jamie G. Smith","startTime":1908.415,"endTime":1910.505,"body":"You can do multiple different things,"},{"speaker":"Jamie G. Smith","startTime":1908.415,"endTime":1910.505,"body":"but you can speak into it and we'll"},{"speaker":"Jamie G. Smith","startTime":1910.525,"endTime":1912.105,"body":"immediately transcribe it for you."},{"speaker":"Jamie G. Smith","startTime":1912.135,"endTime":1913.925,"body":"And you can send that places."},{"speaker":"Jamie G. Smith","startTime":1913.925,"endTime":1916.835,"body":"Like you can send that to people,"},{"speaker":"Jamie G. Smith","startTime":1913.925,"endTime":1916.835,"body":"to clients, to yourself, just"},{"speaker":"Jamie G. Smith","startTime":1916.835,"endTime":1919.755,"body":"as a reminder, because I have"},{"speaker":"Jamie G. Smith","startTime":1916.835,"endTime":1919.755,"body":"so many clients myself that."},{"speaker":"Jamie G. Smith","startTime":1920.11,"endTime":1923.37,"body":"They don't have time to sit there and"},{"speaker":"Jamie G. Smith","startTime":1920.11,"endTime":1923.37,"body":"write down everything, but they do have"},{"speaker":"Jamie G. Smith","startTime":1923.41,"endTime":1924.87,"body":"time to speak it in really quickly."},{"speaker":"Jamie G. Smith","startTime":1924.91,"endTime":1927.38,"body":"And then you can also, it'll"},{"speaker":"Jamie G. Smith","startTime":1924.91,"endTime":1927.38,"body":"transcribe your meetings."},{"speaker":"Jamie G. Smith","startTime":1927.38,"endTime":1930.79,"body":"If you have a meeting with your"},{"speaker":"Jamie G. Smith","startTime":1927.38,"endTime":1930.79,"body":"team, you can put it on that."},{"speaker":"Jamie G. Smith","startTime":1930.95,"endTime":1934.67,"body":"You can also import things"},{"speaker":"Jamie G. Smith","startTime":1930.95,"endTime":1934.67,"body":"and it will transcribe those."},{"speaker":"Jamie G. Smith","startTime":1934.68,"endTime":1935.35,"body":"So I love it."},{"speaker":"Jamie G. Smith","startTime":1935.35,"endTime":1937.48,"body":"Cause it's super easy, super inexpensive."},{"speaker":"Jamie G. Smith","startTime":1937.51,"endTime":1941.82,"body":"I mean, it just did all the bells"},{"speaker":"Jamie G. Smith","startTime":1937.51,"endTime":1941.82,"body":"and whistles that I needed for that."},{"speaker":"Crystal Vilkaitis","startTime":1942.31,"endTime":1942.93,"body":"That's awesome."},{"speaker":"Crystal Vilkaitis","startTime":1942.93,"endTime":1944.29,"body":"Okay, I can't wait to check that out."},{"speaker":"Crystal Vilkaitis","startTime":1944.33,"endTime":1944.98,"body":"Love it."},{"speaker":"Crystal Vilkaitis","startTime":1945.3,"endTime":1948.11,"body":"How do you keep up with the"},{"speaker":"Crystal Vilkaitis","startTime":1945.3,"endTime":1948.11,"body":"ever changing retail landscape?"},{"speaker":"Crystal Vilkaitis","startTime":1948.11,"endTime":1949.521,"body":"Yeah."},{"speaker":"Jamie G. Smith","startTime":1949.87,"endTime":1953.25,"body":"The biggest thing I"},{"speaker":"Jamie G. Smith","startTime":1949.87,"endTime":1953.25,"body":"would say is going back to evolve."},{"speaker":"Jamie G. Smith","startTime":1953.28,"endTime":1953.93,"body":"I would say."},{"speaker":"Jamie G. Smith","startTime":1954.36,"endTime":1956.13,"body":"Adapt, evolve, and grow."},{"speaker":"Jamie G. Smith","startTime":1957.12,"endTime":1959.12,"body":"Those are the things that"},{"speaker":"Jamie G. Smith","startTime":1957.12,"endTime":1959.12,"body":"you need to have in mind."},{"speaker":"Jamie G. Smith","startTime":1959.12,"endTime":1962.33,"body":"If you are mentally agile, right?"},{"speaker":"Jamie G. Smith","startTime":1962.36,"endTime":1966.25,"body":"If you are innovative, if you were"},{"speaker":"Jamie G. Smith","startTime":1962.36,"endTime":1966.25,"body":"constantly adapting to the new things,"},{"speaker":"Jamie G. Smith","startTime":1966.26,"endTime":1969.15,"body":"because what's going to happen is"},{"speaker":"Jamie G. Smith","startTime":1966.26,"endTime":1969.15,"body":"things are just going to constantly be"},{"speaker":"Jamie G. Smith","startTime":1969.15,"endTime":1970.72,"body":"moving faster and faster and faster."},{"speaker":"Jamie G. Smith","startTime":1970.98,"endTime":1973.49,"body":"And if you choose not to adapt and grow."},{"speaker":"Jamie G. Smith","startTime":1973.84,"endTime":1976.93,"body":"And when we talked about growth, that"},{"speaker":"Jamie G. Smith","startTime":1973.84,"endTime":1976.93,"body":"is, you know, listening to podcasts,"},{"speaker":"Jamie G. Smith","startTime":1976.97,"endTime":1981.32,"body":"being around, for example, the scale"},{"speaker":"Jamie G. Smith","startTime":1976.97,"endTime":1981.32,"body":"and Crystal's community, right?"},{"speaker":"Jamie G. Smith","startTime":1981.33,"endTime":1984.38,"body":"She has these programs that will"},{"speaker":"Jamie G. Smith","startTime":1981.33,"endTime":1984.38,"body":"help you adapt and be innovative,"},{"speaker":"Jamie G. Smith","startTime":1984.69,"endTime":1988.66,"body":"constantly knowing and learning the"},{"speaker":"Jamie G. Smith","startTime":1984.69,"endTime":1988.66,"body":"things that are working right now."},{"speaker":"Jamie G. Smith","startTime":1989.15,"endTime":1990.29,"body":"So crucial."},{"speaker":"Crystal Vilkaitis","startTime":1990.9,"endTime":1991.47,"body":"I love it."},{"speaker":"Crystal Vilkaitis","startTime":1991.57,"endTime":1992.42,"body":"It's so true."},{"speaker":"Crystal Vilkaitis","startTime":1992.92,"endTime":1993.52,"body":"So good."},{"speaker":"Crystal Vilkaitis","startTime":1993.57,"endTime":1996.65,"body":"To help retailers be stronger,"},{"speaker":"Crystal Vilkaitis","startTime":1993.57,"endTime":1996.65,"body":"more rooted in success, what's a"},{"speaker":"Crystal Vilkaitis","startTime":1996.67,"endTime":1998.9,"body":"professional development best practice?"},{"speaker":"Jamie G. Smith","startTime":2000.23,"endTime":2003.77,"body":"I would say for me, I"},{"speaker":"Jamie G. Smith","startTime":2000.23,"endTime":2003.77,"body":"think reflection is a huge thing, but I"},{"speaker":"Jamie G. Smith","startTime":2003.77,"endTime":2006.05,"body":"would say putting like a morning routine."},{"speaker":"Jamie G. Smith","startTime":2006.27,"endTime":2011.6,"body":"Like every morning, looking at your day,"},{"speaker":"Jamie G. Smith","startTime":2006.27,"endTime":2011.6,"body":"seeing what's coming right and figure"},{"speaker":"Jamie G. Smith","startTime":2011.6,"endTime":2013.2,"body":"out what's most important that day."},{"speaker":"Jamie G. Smith","startTime":2013.2,"endTime":2015.68,"body":"We can't do 10 things"},{"speaker":"Jamie G. Smith","startTime":2013.2,"endTime":2015.68,"body":"that are most important."},{"speaker":"Jamie G. Smith","startTime":2016.0,"endTime":2020.82,"body":"So choosing taking a moment to be present"},{"speaker":"Jamie G. Smith","startTime":2016.0,"endTime":2020.82,"body":"with yourself and ground and really look"},{"speaker":"Jamie G. Smith","startTime":2020.82,"endTime":2022.32,"body":"at what are the priorities that day?"},{"speaker":"Jamie G. Smith","startTime":2022.32,"endTime":2023.4,"body":"And what are the top?"},{"speaker":"Jamie G. Smith","startTime":2023.52,"endTime":2024.48,"body":"Maybe 3."},{"speaker":"Jamie G. Smith","startTime":2024.79,"endTime":2028.63,"body":"That you have to get done, everything"},{"speaker":"Jamie G. Smith","startTime":2024.79,"endTime":2028.63,"body":"else can fall aside, but really get"},{"speaker":"Jamie G. Smith","startTime":2028.88,"endTime":2030.28,"body":"centered and present with yourself."},{"speaker":"Jamie G. Smith","startTime":2030.57,"endTime":2034.89,"body":"So first of all, I would set up that"},{"speaker":"Jamie G. Smith","startTime":2030.57,"endTime":2034.89,"body":"routine so that you're looking at your"},{"speaker":"Jamie G. Smith","startTime":2034.89,"endTime":2039.17,"body":"week, looking at your day, what's coming"},{"speaker":"Jamie G. Smith","startTime":2034.89,"endTime":2039.17,"body":"up, where do you really need to focus?"},{"speaker":"Jamie G. Smith","startTime":2039.78,"endTime":2043.58,"body":"Because when we get really clear,"},{"speaker":"Jamie G. Smith","startTime":2039.78,"endTime":2043.58,"body":"then we can have more clarity and be"},{"speaker":"Jamie G. Smith","startTime":2043.58,"endTime":2046.2,"body":"more powerful in how we move forward."},{"speaker":"Jamie G. Smith","startTime":2046.25,"endTime":2048.25,"body":"And then at the end of the day, reflect."},{"speaker":"Jamie G. Smith","startTime":2048.55,"endTime":2052.62,"body":"Reflect on what happened, reflect on"},{"speaker":"Jamie G. Smith","startTime":2048.55,"endTime":2052.62,"body":"what worked, reflect on what you'd"},{"speaker":"Jamie G. Smith","startTime":2052.62,"endTime":2055.73,"body":"like to change, and then also reflect"},{"speaker":"Jamie G. Smith","startTime":2052.62,"endTime":2055.73,"body":"on the gratitude that you have."},{"speaker":"Crystal Vilkaitis","startTime":2056.84,"endTime":2058.31,"body":"I love that so much."},{"speaker":"Crystal Vilkaitis","startTime":2058.6,"endTime":2061.27,"body":"If you had to start your business"},{"speaker":"Crystal Vilkaitis","startTime":2058.6,"endTime":2061.27,"body":"all over again, what's one"},{"speaker":"Crystal Vilkaitis","startTime":2061.27,"endTime":2062.4,"body":"thing you'd do differently?"},{"speaker":"Jamie G. Smith","startTime":2062.79,"endTime":2066.355,"body":"So one thing I would"},{"speaker":"Jamie G. Smith","startTime":2062.79,"endTime":2066.355,"body":"do differently, I would make sure that"},{"speaker":"Jamie G. Smith","startTime":2066.355,"endTime":2070.455,"body":"I was, had more clarity and I would"},{"speaker":"Jamie G. Smith","startTime":2066.355,"endTime":2070.455,"body":"ask more questions to my clients."},{"speaker":"Jamie G. Smith","startTime":2071.315,"endTime":2077.575,"body":"And here's what I mean by that is we,"},{"speaker":"Jamie G. Smith","startTime":2071.315,"endTime":2077.575,"body":"at least I, being an innovator would go"},{"speaker":"Jamie G. Smith","startTime":2077.595,"endTime":2082.175,"body":"forward with new ideas and it wasn't at"},{"speaker":"Jamie G. Smith","startTime":2077.595,"endTime":2082.175,"body":"all what my clientele needed or wanted."},{"speaker":"Jamie G. Smith","startTime":2082.175,"endTime":2083.815,"body":"I'm like, Oh, they totally need this."},{"speaker":"Jamie G. Smith","startTime":2083.815,"endTime":2084.125,"body":"Right."},{"speaker":"Jamie G. Smith","startTime":2084.685,"endTime":2089.165,"body":"Ask your clients, really get in there"},{"speaker":"Jamie G. Smith","startTime":2084.685,"endTime":2089.165,"body":"with them and dive in to get curious"},{"speaker":"Jamie G. Smith","startTime":2089.165,"endTime":2092.585,"body":"with them with different questions"},{"speaker":"Jamie G. Smith","startTime":2089.165,"endTime":2092.585,"body":"of what's bothering you right now."},{"speaker":"Jamie G. Smith","startTime":2092.635,"endTime":2094.165,"body":"What would be so much more helpful?"},{"speaker":"Jamie G. Smith","startTime":2094.255,"endTime":2097.175,"body":"Like in alignment with your"},{"speaker":"Jamie G. Smith","startTime":2094.255,"endTime":2097.175,"body":"retail business, right?"},{"speaker":"Jamie G. Smith","startTime":2097.465,"endTime":2100.305,"body":"But even in their personal"},{"speaker":"Jamie G. Smith","startTime":2097.465,"endTime":2100.305,"body":"life, what are their struggles?"},{"speaker":"Jamie G. Smith","startTime":2100.305,"endTime":2105.175,"body":"Because maybe there's something that"},{"speaker":"Jamie G. Smith","startTime":2100.305,"endTime":2105.175,"body":"you can do to really bring a release"},{"speaker":"Jamie G. Smith","startTime":2105.175,"endTime":2106.975,"body":"of that pain point for them, right?"},{"speaker":"Jamie G. Smith","startTime":2107.185,"endTime":2108.725,"body":"That would be very valuable for them."},{"speaker":"Jamie G. Smith","startTime":2108.725,"endTime":2112.435,"body":"So I would ask a lot more questions"},{"speaker":"Jamie G. Smith","startTime":2108.725,"endTime":2112.435,"body":"instead of doing first and then"},{"speaker":"Jamie G. Smith","startTime":2112.495,"endTime":2115.395,"body":"figuring out, oh, that didn't"},{"speaker":"Jamie G. Smith","startTime":2112.495,"endTime":2115.395,"body":"really resonate with any of them."},{"speaker":"Crystal Vilkaitis","startTime":2116.76,"endTime":2117.1,"body":"Totally."},{"speaker":"Crystal Vilkaitis","startTime":2117.1,"endTime":2118.85,"body":"You could save a lot of time that way."},{"speaker":"Crystal Vilkaitis","startTime":2118.85,"endTime":2119.96,"body":"A lot of time and hassle."},{"speaker":"Crystal Vilkaitis","startTime":2121.11,"endTime":2121.61,"body":"So true."},{"speaker":"Crystal Vilkaitis","startTime":2121.64,"endTime":2124.66,"body":"Finally, what does the future"},{"speaker":"Crystal Vilkaitis","startTime":2121.64,"endTime":2124.66,"body":"of independent retail look like?"},{"speaker":"Jamie G. Smith","startTime":2125.555,"endTime":2127.175,"body":"I think"},{"speaker":"Jamie G. Smith","startTime":2125.555,"endTime":2127.175,"body":"it's a combination, Crystal."},{"speaker":"Jamie G. Smith","startTime":2127.225,"endTime":2130.652,"body":"I think it's a combination of the"},{"speaker":"Jamie G. Smith","startTime":2127.225,"endTime":2130.652,"body":"technology that's going before"},{"speaker":"Jamie G. Smith","startTime":2130.652,"endTime":2135.615,"body":"us, but also the old style of"},{"speaker":"Jamie G. Smith","startTime":2130.652,"endTime":2135.615,"body":"true relationship and connection."},{"speaker":"Jamie G. Smith","startTime":2135.955,"endTime":2139.795,"body":"So I think when you bring those two"},{"speaker":"Jamie G. Smith","startTime":2135.955,"endTime":2139.795,"body":"together, don't be afraid of technology,"},{"speaker":"Jamie G. Smith","startTime":2139.815,"endTime":2141.305,"body":"cause it's going to happen no matter what."},{"speaker":"Jamie G. Smith","startTime":2141.705,"endTime":2145.315,"body":"So embrace the pieces that will help"},{"speaker":"Jamie G. Smith","startTime":2141.705,"endTime":2145.315,"body":"you leverage your business faster."},{"speaker":"Jamie G. Smith","startTime":2145.325,"endTime":2149.795,"body":"You don't have to embrace all of it, but"},{"speaker":"Jamie G. Smith","startTime":2145.325,"endTime":2149.795,"body":"really get to know what are the things"},{"speaker":"Jamie G. Smith","startTime":2149.805,"endTime":2151.18,"body":"that are going to move you forward."},{"speaker":"Jamie G. Smith","startTime":2151.35,"endTime":2153.52,"body":"More quickly and make your life easier."},{"speaker":"Jamie G. Smith","startTime":2153.95,"endTime":2157.66,"body":"And then also embrace, because the thing"},{"speaker":"Jamie G. Smith","startTime":2153.95,"endTime":2157.66,"body":"that's going to really set you apart in"},{"speaker":"Jamie G. Smith","startTime":2157.66,"endTime":2159.63,"body":"the technology is your relationships."},{"speaker":"Jamie G. Smith","startTime":2159.92,"endTime":2165.14,"body":"Is how you create an experience, the"},{"speaker":"Jamie G. Smith","startTime":2159.92,"endTime":2165.14,"body":"level of touch you have with your clients,"},{"speaker":"Jamie G. Smith","startTime":2165.6,"endTime":2170.84,"body":"relationship, the level of value, because"},{"speaker":"Jamie G. Smith","startTime":2165.6,"endTime":2170.84,"body":"I can tell you as it moves faster and"},{"speaker":"Jamie G. Smith","startTime":2170.84,"endTime":2172.52,"body":"faster, and there's more stimulus."},{"speaker":"Jamie G. Smith","startTime":2173.12,"endTime":2176.68,"body":"The thing that people appreciate so"},{"speaker":"Jamie G. Smith","startTime":2173.12,"endTime":2176.68,"body":"much more now is customer service."},{"speaker":"Jamie G. Smith","startTime":2177.71,"endTime":2182.19,"body":"Is people listening, using their name,"},{"speaker":"Jamie G. Smith","startTime":2177.71,"endTime":2182.19,"body":"actually having a connection with them,"},{"speaker":"Jamie G. Smith","startTime":2182.23,"endTime":2188.51,"body":"like an authentic personal connection that"},{"speaker":"Jamie G. Smith","startTime":2182.23,"endTime":2188.51,"body":"will set you apart by leaps and bounds,"},{"speaker":"Jamie G. Smith","startTime":2188.54,"endTime":2194.22,"body":"and if you combine that with the AI, with"},{"speaker":"Jamie G. Smith","startTime":2188.54,"endTime":2194.22,"body":"the technology, you will be unstoppable."},{"speaker":"Crystal Vilkaitis","startTime":2194.56,"endTime":2195.36,"body":"Hmm."},{"speaker":"Crystal Vilkaitis","startTime":2195.38,"endTime":2198.44,"body":"Well said and couldn't agree more."},{"speaker":"Crystal Vilkaitis","startTime":2198.47,"endTime":2201.44,"body":"Jamie, how can people learn"},{"speaker":"Crystal Vilkaitis","startTime":2198.47,"endTime":2201.44,"body":"more and connect with you?"},{"speaker":"Jamie G. Smith","startTime":2202.11,"endTime":2204.33,"body":"Yeah well, I'm"},{"speaker":"Jamie G. Smith","startTime":2202.11,"endTime":2204.33,"body":"on Instagram, so you can go"},{"speaker":"Jamie G. Smith","startTime":2204.33,"endTime":2212.5,"body":"follow me and connect with me on"},{"speaker":"Jamie G. Smith","startTime":2204.33,"endTime":2212.5,"body":"@luxeeverydaylife and then on Facebook,"},{"speaker":"Jamie G. Smith","startTime":2212.52,"endTime":2214.34,"body":"same thing, LUXE Everyday Life."},{"speaker":"Jamie G. Smith","startTime":2214.72,"endTime":2217.5,"body":"And then luxeeveryday.Com is my website."},{"speaker":"Jamie G. Smith","startTime":2217.5,"endTime":2218.67,"body":"So I'd love to connect with any of you."},{"speaker":"Jamie G. Smith","startTime":2218.67,"endTime":2221.44,"body":"You can email me, DM me."},{"speaker":"Jamie G. Smith","startTime":2221.44,"endTime":2223.95,"body":"I would love to know your"},{"speaker":"Jamie G. Smith","startTime":2221.44,"endTime":2223.95,"body":"struggles or anything that"},{"speaker":"Jamie G. Smith","startTime":2223.95,"endTime":2225.62,"body":"resonated with you from this."},{"speaker":"Jamie G. Smith","startTime":2226.31,"endTime":2226.95,"body":"Let's connect."},{"speaker":"Jamie G. Smith","startTime":2226.965,"endTime":2228.435,"body":"Oh,"},{"speaker":"Crystal Vilkaitis","startTime":2228.71,"endTime":2231.38,"body":"thank you so"},{"speaker":"Crystal Vilkaitis","startTime":2228.71,"endTime":2231.38,"body":"much for being here and sharing your"},{"speaker":"Crystal Vilkaitis","startTime":2231.38,"endTime":2235.44,"body":"wisdom and some of these amazing"},{"speaker":"Crystal Vilkaitis","startTime":2231.38,"endTime":2235.44,"body":"tools that we can walk forward from"},{"speaker":"Crystal Vilkaitis","startTime":2235.44,"endTime":2236.86,"body":"this episode and put into place."},{"speaker":"Crystal Vilkaitis","startTime":2236.87,"endTime":2237.71,"body":"So thank you."},{"speaker":"Jamie G. Smith","startTime":2238.295,"endTime":2238.785,"body":"my gosh."},{"speaker":"Jamie G. Smith","startTime":2238.805,"endTime":2239.635,"body":"It was such an honor."},{"speaker":"Jamie G. Smith","startTime":2239.635,"endTime":2240.495,"body":"I just adore you."},{"speaker":"Jamie G. Smith","startTime":2240.495,"endTime":2242.635,"body":"And I loved working with"},{"speaker":"Jamie G. Smith","startTime":2240.495,"endTime":2242.635,"body":"your retailers that evolve."},{"speaker":"Jamie G. Smith","startTime":2242.675,"endTime":2244.515,"body":"They are just amazing."},{"speaker":"Jamie G. Smith","startTime":2244.565,"endTime":2245.055,"body":"Amazing."},{"speaker":"Jamie G. Smith","startTime":2245.055,"endTime":2246.195,"body":"So thank you for having me."},{"speaker":"Crystal Vilkaitis","startTime":2246.52,"endTime":2249.59,"body":"Yeah, they really"},{"speaker":"Crystal Vilkaitis","startTime":2246.52,"endTime":2249.59,"body":"are an amazing group of retailers and"},{"speaker":"Crystal Vilkaitis","startTime":2249.6,"endTime":2251.83,"body":"people, and I'm so glad you're here."},{"speaker":"Crystal Vilkaitis","startTime":2251.85,"endTime":2254.67,"body":"Everyone remember that I am"},{"speaker":"Crystal Vilkaitis","startTime":2251.85,"endTime":2254.67,"body":"rooting for your success."},{"speaker":"Crystal Vilkaitis","startTime":2254.68,"endTime":2255.88,"body":"Have a great week ahead."},{"speaker":"Crystal Vilkaitis","startTime":2256.08,"endTime":2256.68,"body":"Bye."},{"speaker":"Crystal Vilkaitis","startTime":2258.438,"endTime":2262.548,"body":"It's time to introduce your"},{"speaker":"Crystal Vilkaitis","startTime":2258.438,"endTime":2262.548,"body":"customers to their next obsession."},{"speaker":"Crystal Vilkaitis","startTime":2262.818,"endTime":2264.298,"body":"Have you heard of Dr."},{"speaker":"Crystal Vilkaitis","startTime":2264.298,"endTime":2264.748,"body":"Doug's?"},{"speaker":"Crystal Vilkaitis","startTime":2264.828,"endTime":2266.708,"body":"I am obsessed with this product line."},{"speaker":"Crystal Vilkaitis","startTime":2266.988,"endTime":2271.718,"body":"A big reason why I'm so obsessed is"},{"speaker":"Crystal Vilkaitis","startTime":2266.988,"endTime":2271.718,"body":"the organic all natural ingredients."},{"speaker":"Crystal Vilkaitis","startTime":2271.748,"endTime":2276.138,"body":"Things like coconut oil, olive"},{"speaker":"Crystal Vilkaitis","startTime":2271.748,"endTime":2276.138,"body":"oil, beeswax, Shea oil, essential"},{"speaker":"Crystal Vilkaitis","startTime":2276.138,"endTime":2278.728,"body":"oils like lavender and peppermint."},{"speaker":"Crystal Vilkaitis","startTime":2278.998,"endTime":2285.848,"body":"I personally love the"},{"speaker":"Crystal Vilkaitis","startTime":2278.998,"endTime":2285.848,"body":"chapstick every single day."},{"speaker":"Crystal Vilkaitis","startTime":2285.908,"endTime":2286.388,"body":"I am obsessed."},{"speaker":"Crystal Vilkaitis","startTime":2286.553,"endTime":2287.933,"body":"Hooked Dr."},{"speaker":"Crystal Vilkaitis","startTime":2287.933,"endTime":2292.903,"body":"Doug's is a line that you can sell"},{"speaker":"Crystal Vilkaitis","startTime":2287.933,"endTime":2292.903,"body":"in your store and has a very awesome."},{"speaker":"Crystal Vilkaitis","startTime":2293.233,"endTime":2295.493,"body":"History of how they"},{"speaker":"Crystal Vilkaitis","startTime":2293.233,"endTime":2295.493,"body":"got started because Dr."},{"speaker":"Crystal Vilkaitis","startTime":2295.493,"endTime":2297.603,"body":"Doug is a real person."},{"speaker":"Crystal Vilkaitis","startTime":2297.903,"endTime":2302.903,"body":"He has this story of being a Marine,"},{"speaker":"Crystal Vilkaitis","startTime":2297.903,"endTime":2302.903,"body":"the Naval aviator turned to a medical"},{"speaker":"Crystal Vilkaitis","startTime":2302.913,"endTime":2307.633,"body":"doctor, a neurologist, and he was"},{"speaker":"Crystal Vilkaitis","startTime":2302.913,"endTime":2307.633,"body":"seeking healthier solutions for"},{"speaker":"Crystal Vilkaitis","startTime":2307.803,"endTime":2312.533,"body":"himself first, and then realized"},{"speaker":"Crystal Vilkaitis","startTime":2307.803,"endTime":2312.533,"body":"that he could help other people with"},{"speaker":"Crystal Vilkaitis","startTime":2312.563,"endTime":2315.105,"body":"common issues as well and made Dr."},{"speaker":"Crystal Vilkaitis","startTime":2315.105,"endTime":2316.245,"body":"Doug's available."},{"speaker":"Crystal Vilkaitis","startTime":2316.275,"endTime":2318.295,"body":"So your customers are going to love it."},{"speaker":"Crystal Vilkaitis","startTime":2318.335,"endTime":2319.375,"body":"You're going to love it."},{"speaker":"Crystal Vilkaitis","startTime":2319.375,"endTime":2323.815,"body":"And just by being a rooted in retail"},{"speaker":"Crystal Vilkaitis","startTime":2319.375,"endTime":2323.815,"body":"listener, you get to save an additional"},{"speaker":"Crystal Vilkaitis","startTime":2323.815,"endTime":2326.025,"body":"10 percent off your first order."},{"speaker":"Crystal Vilkaitis","startTime":2326.065,"endTime":2327.305,"body":"You can go to Dr."},{"speaker":"Crystal Vilkaitis","startTime":2327.325,"endTime":2328.665,"body":"Doug's wholesale."},{"speaker":"Crystal Vilkaitis","startTime":2329.265,"endTime":2333.355,"body":"com and in the notes section, just be"},{"speaker":"Crystal Vilkaitis","startTime":2329.265,"endTime":2333.355,"body":"sure to say that you heard about Dr."},{"speaker":"Crystal Vilkaitis","startTime":2333.355,"endTime":2335.155,"body":"Doug's from rooted in retail."},{"speaker":"Crystal Vilkaitis","startTime":2335.325,"endTime":2338.795,"body":"To save that additional 10 percent off"},{"speaker":"Crystal Vilkaitis","startTime":2335.325,"endTime":2338.795,"body":"your order, make sure you chat that"},{"speaker":"Crystal Vilkaitis","startTime":2338.795,"endTime":2341.075,"body":"in, you'll get to save, head to dr."},{"speaker":"Crystal Vilkaitis","startTime":2341.075,"endTime":2342.015,"body":"Doug's wholesale."},{"speaker":"Crystal Vilkaitis","startTime":2342.025,"endTime":2346.665,"body":"com to shop their products, sell it in"},{"speaker":"Crystal Vilkaitis","startTime":2342.025,"endTime":2346.665,"body":"store and have your customers hooked."},{"speaker":"Crystal Vilkaitis","startTime":2351.233,"endTime":2353.073,"body":"Thank you so much for being here."},{"speaker":"Crystal Vilkaitis","startTime":2353.093,"endTime":2354.543,"body":"It means the world to me."},{"speaker":"Crystal Vilkaitis","startTime":2354.873,"endTime":2358.673,"body":"Don't forget to join the rise and shine"},{"speaker":"Crystal Vilkaitis","startTime":2354.873,"endTime":2358.673,"body":"newsletter, which is social media news."},{"speaker":"Crystal Vilkaitis","startTime":2358.703,"endTime":2364.183,"body":"You need to know sent via email every"},{"speaker":"Crystal Vilkaitis","startTime":2358.703,"endTime":2364.183,"body":"Monday morning, go to crystal media, co."},{"speaker":"Crystal Vilkaitis","startTime":2364.493,"endTime":2369.453,"body":"com slash rise to join and don't miss"},{"speaker":"Crystal Vilkaitis","startTime":2364.493,"endTime":2369.453,"body":"the newest episode of rooted in retail,"},{"speaker":"Crystal Vilkaitis","startTime":2369.453,"endTime":2370.973,"body":"which drops every Sunday morning."}]}