I find so much value in stories from retailers of growth and change. Matt Harris brings to today’s episode decades of retail experience, going all the way back to age 16 as a self proclaimed ‘mall rat’.

Matt's love for retail began as a teenager and his innate skill and passion helped him grow his career from selling ladies shoes to selling high-end art. His journey through retail takes many twists and turns as he left the space for a career in software, returning just several years ago with the fire for retail still inside.

During an opportunity to teach an MBA class Matt discovered his flare for pearl jewelry design. A “practice business” led him to creating designs for Debra Messing, Britney Spears, and Harry Connick jr. So when he returned to the retail world, he absolutely rooted himself in jewelry and pearls.

Matt helped transform and grow one Austin, TX jewelry store leaps in bounds with some critical changes to their sales routines.

Retailers are you focusing on…
-Training sales people
-Approaching every customer
-Consistent, realistic, fair pricing,
-Adding on sales for the complete customer experience

Those are just some of the really great tips inside today’s episode. Matt talks about tips for increasing store traffic when you’re facing construction outside your brick and mortar, tips for branding, and a little peek into the wholesale world.

You are not going to want to miss the infinite knowledge and really interesting stories from Matt!

I’m rooting for your success!

What’s Inside:

• Retail stories backed by decades of experience.
• Real tips for retailers to increase sales and revenue.
• An interesting tip to increase foot traffic.
• How to create an impactful customer experience AND boost sales.
• Building up your small retail shop.
• Matt Harris Designs; Pearl Jewelry.

Mentioned In This Episode:
The Greatest Salesman in the World: Mandino, Og
Airtable
Matt Harris - YouTube
Matt Harris Designs
Matt Harris Pearls (@mattharrisdesigns) on Instagram
Chat OpenAI
Crystal Media
Crystal on Instagram
Crystal Media on Instagram
Crystal Media Co - YouTube
Payroc

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