Hotline Caller: The Forgotten First Responder

After The Tones Drop

After The Tones Drop
Hotline Caller: The Forgotten First Responder
Aug 30, 2023 Season 1 Episode 21
Erin & Cinnamon

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In a world where first responders are often celebrated for their bravery and sacrifice, there is a group of heroes who often go unnoticed and unappreciated – dispatchers. These unsung heroes work tirelessly behind the scenes, handling emergency calls and coordinating the response of police, fire, and medical personnel. They are the calm voices on the other end of the line, providing critical support during times of crisis. However, their role and the trauma they experience are often minimized or overlooked. 

Picture the scene: a call comes in, the person on the other end is choking back tears, there is gunfire ringing in the distance, a symphony of terror. There is a dispatcher on the line at this time, a lifeline weaved with compassion and bravery in the midst of chaos and confusion.

While dispatchers may not witness the physical trauma firsthand, they are exposed to the emotional toll of every call. They carry the burden of knowing the worst moments of people's lives, yet their own trauma often goes unnoticed. May this moment serve as a turning point when they are acknowledged and supported, converting them from underappreciated first responders into the revered and boosted heroes they truly deserve to be. It is our responsibility to recognize their importance, validate their trauma, and provide the support they need. Let us stand together and ensure that dispatchers are no longer the forgotten first responders, but rather the acknowledged and supported heroes they truly are.


DISCLAIMER:
After the Tones Drop has been presented and sponsored by Whole House Counseling. After the Tones Drop is for informational purposes only and does not constitute for medical or psychological advice. It is not a substitute for professional health care advice diagnosis or treatment. Please contact a local mental health professional in your area if you are in need of assistance. You can also visit our shows resources page for an abundance of helpful information.


ATTD Music Credits (Music from #Uppbeat):

  • https://uppbeat.io/t/vens-adams/adventure-is-calling License code: ANJCYVHRMULSNKQR
  • https://uppbeat.io/t/vens-adams/rise-of-the-hero License code: H4WTAGJZIXZCM8DM
  • https://uppbeat.io/t/yeti-music/homewardLicense code: KO7FZAIJBAEAJLKE
  • https://uppbeat.io/t/sonda/the-heart-grows License code: KAID0ITO96GJZAPS
  • https://uppbeat.io/t/philip-anderson/achievement License code: XZ4PMCKHW94GUR74
  • https://uppbeat.io/t/tobias-voigt/nexus
    License code: MVMDRGHKHTJRABVR
  • https://uppbeat.io/t/paul-yudin/breakthrough
    License code: FYPM3OJF0NQ4OGTE