Behind the Frustration: Revealing Property Managers Struggles

Talking Property Management

Talking Property Management
Behind the Frustration: Revealing Property Managers Struggles
Jul 07, 2025 Season 2 Episode 11
Samantha Eason

Ever wondered what property managers really think about owners and tenants? Samantha Eason pulls back the curtain on the property management industry by sharing candid complaints from real property managers and then explains why most of these frustrations stem from communication failures rather than difficult clients.

The episode serves as both a reality check for property managers and an eye-opener for property owners. By understanding that property management isn't just about managing properties but about managing expectations, emotions, and everyday challenges, all parties can work toward more productive relationships. 

Most compelling is Samantha's analysis of how property managers often create their own problems. When trades disappear, it's frequently because they're tired of waiting weeks for payment. When owners seem difficult about maintenance quotes, it's often because no one properly explained the trade-offs between cost, quality, and urgency. And when tenants become hostile, it typically follows a breakdown in trust that started much earlier in the relationship.

What communication breakdowns have you experienced in property management? Share your story and join the conversation about how we can collectively improve the property management experience for everyone involved.

Send us a text

If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email samantha.eason@exclusivelymanaged.com.au or visit https://www.exclusivelymanaged.com.au/

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Episode Artwork Behind the Frustration: Revealing Property Managers Struggles 14:19 Episode Artwork Your Million Dollar Investment Deserves Better Than Facebook-Trained Property Managers 16:44 Episode Artwork Vacancy Days: The Silent Profit Killer 9:51 Episode Artwork Under 5 Minutes: Your Rent Raising Roadmap 6:05 Episode Artwork Apples to Apple Peels: The Costly Comedy of Quote Shopping 11:55 Episode Artwork Beyond Autopilot: Why Property Condition Matters in Today's Brisbane Market 8:36 Episode Artwork Agencies Are Cutting Corners: Who's Paying for Government CPD Training? 11:47 Episode Artwork Managing Properties Through Cyclone Alfred: A Property Manager's Diary 11:19 Episode Artwork Why Landlords Settle for Subpar Property Managers and How to Break Free 18:15 Episode Artwork Define Proactive in Property Management 9:15 Episode Artwork Choosing the Right Property Manager for Your Investment 18:24 Episode Artwork Misguided Advice That Led to a $2,000 Weekly Bill for a Brisbane Landlord. 13:46 Episode Artwork The Cost of Ignorance on Your Investment Property 17:56 Episode Artwork Your Investment Needs To Be Treated As An Asset!!! 12:41 Episode Artwork How Neglected Repairs Can Cost You Big 9:56 Episode Artwork Cutting Through the Fine Print of Management Fees 10:27 Episode Artwork What to Avoid When Hiring a Property Manager 8:22 Episode Artwork Avoid These Costly Mistakes When Issuing Notice to Leave 10:22 Episode Artwork New Segment; How Low Can They Go? 12:02 Episode Artwork The Impact of Property Management Office Structures 17:29 Episode Artwork New Segment; How Low Can They Go? 10:47 Episode Artwork Leasing Managers - Your Property Leased Quickly But At What Cost 16:25 Episode Artwork Decoding the Impacts of Real Estate Legislation Changes 17:48 Episode Artwork Turning Property Management Disasters Into Appealing Investments 16:53 Episode Artwork What Advice Is Your Property Manager Receiving? 26:52