Building Design, Prime Time
We are building designers from Prime Design. We created the Building Design, Prime Time podcast, to provide valuable information for anyone looking to undertake a new build or extension project. We share our tips, tricks and stories from a building designer's perspective.
Building Design, Prime Time
E115. The challenges of navigating life transitions with loved ones with guest Sophie from Harrington Road
In this episode of the Building Design, Prime Time Podcast, Frank and Amelia sit down with Sophie from Harrington Road to explore the emotional, practical, and financial challenges of downsizing, transitioning into aged care, or managing a deceased estate. Sophie shares how her team supports clients through every step of the process, from assessing human needs and property potential, to guiding families through decluttering, organising belongings, and navigating legal and financial considerations. Sophie highlights the services her team can provide in order to refresh and renovate a property, increasing the overall value without any upfront cost.
Listeners will hear real-life stories of quirky, unique, and even surprising collections uncovered during transitions, from vintage carpets and retro furniture to dolls and stamp collections, and how Harrington Road helps families decide what to keep, gift, or sell. Sophie explains how a targeted, strategic refresh of a property can dramatically increase its market value, sometimes by thousands of dollars, compared to focusing on selling individual items.
The conversation also highlights the importance of early planning, having those often “awkward conversations,” and knowing your options before a transition occurs. Whether it’s temporary storage, accommodation, or hands-on support with sorting belongings, Harrington Road tailors their services to each client’s needs, reducing stress and making the process smoother for everyone involved.
This episode is full of practical advice, heartfelt insights, and inspiring stories about bringing relief, clarity, and care to families during challenging times.
If you’re interested in learning how to make these transitions easier, increase your property’s value, or simply hear about the unique stories behind homes and their people, this is an episode you don’t want to miss.
Subscribe to the Building Design Prime Time Podcast now so you never miss an episode!
About us
Prime Design is a building design company locally owned and operated in Tasmania since 2004. Our goal is to share as much valuable information as possible about the process of building design, extensions, and more. We will talk about a different topic each week. To suggest a topic you would like us to talk about contact us at info@primedesigntas.com.au
Disclaimer
The information provided on this podcast is for educational and informational purposes only and is not intended to be a substitute for professional advice, individual circumstances, or remedy. We strongly suggest you consult a qualified professional before taking any action based on the information provided in this podcast. The views, opinions, and information provided in this podcast are those of the hosts do not necessarily reflect the official policy or position of any other agency, organisation, employer, or company. All content provided on this podcast is provided “as is” without warranty of any kind. We make no representations as to the accuracy, completeness, currentness, suitability, or validity of any information on this podcast and will not be liable for any errors, omissions, or delays in this information or any losses, or damages arising from its use. We reserve the right to change content or delete any information provided on this podcast at any time without prior notice.
E115. The challenges of navigating life transitions with loved ones with guest Sophie from Harrington Road
[INTRO] (0:08 - 0:24)
Hello and welcome to the Building Design, Prime Time podcast, focused on providing valuable information for anyone looking to undertake a new build or extension project. We'll share our tips, tricks and stories from a building designer's perspective.
[Amelia] (0:26 - 0:42)
Hello and welcome to the Building Design, Prime Time podcast. I'm your host, Amelia. And once again, we're joined by Frank Geskus.
[Frank] (0:42 - 0:43)
Afternoon, Amelia.
[Amelia] (0:43 - 0:44)
Happy Friday.
[Frank] (0:44 - 0:47)
Especially this Friday, because it's the best weather we've had in months.
[Amelia] (0:48 - 0:51)
I know, I have to agree with you there. There's no wind, there's no rain.
[Frank] (0:52 - 0:55)
No alerts, no floods, no snow, no winds, no nothing.
[Amelia] (0:56 - 0:57)
And it's nearly December.
[Frank] (0:58 - 0:58)
Yeah, I know.
[Amelia] (0:58 - 1:02)
And it feels like some days have honestly felt like winter.
[Frank] (1:03 - 1:04)
Yeah. It's been awful. And dreary.
[Amelia] (1:04 - 1:05)
Yeah.
[Frank] (1:05 - 1:06)
And windy. Yeah.
[Amelia] (1:07 - 3:01)
And we've got a reason to celebrate today.
[Frank]
We've got a special guest.
[Amelia]
We do. Do you want to introduce her?
[Frank]
No.
[Amelia]
You don't?
[Frank]
It’s your turn.
[Amelia]
That's a bit rude.
[Frank]
It’s your turn.
[Amelia]
Welcome, Sophie from Harrington Road.
[Sophie]
Thanks, Amelia. Thanks, Frank. Awesome to be here.
[Amelia]
It's so good to have you. And this is a bit of a unique podcast, I feel, compared to what we normally do. And your business is not something I've ever really heard of before. So do you want to explain what Harrington Road actually is?
[Sophie]
Absolutely. It's something you've never heard of because nothing like it has ever existed. So let me share something with you that I think your listeners will resonate with. It's a story of a client. I'll call her Fran for client
[Amelia]
privacy.
[Sophie]
Privacy.
[Amelia]
Mm-hmm.
[Sophie]
So Fran had to move her 95-year-old mother to aged care. It was a 45-minute drive from where she lived to her mother's house, and it was quite a quick transition. Then she told me when we first met, she told me from the day that she'd moved her mother, she said every morning I woke up feeling like I had a noose around my neck, that I had to drive 45 minutes to go through my mother's belongings, a lifetime of belongings.
And Fran was 72 herself. There was so much stuff. There was so much emotion, connection to the place.
And she said the day she handed the keys to us and said, you can sort all of this out, she said you could see, visually see her body change and the relief wash upon her. So we assisted with sorting through belongings, selling belongings. She knew the property needed some love before it went to market, and then there was time pressures because she had to get that place on the market and sell it ASAP to pay for aged care for the RAD.
[Amelia] (3:02 - 3:02)
Mm-hmm.
[Sophie] (3:02 - 3:32)
So she was faced with all of these challenges, physical challenges, emotional challenges, financial challenges, and she gave us the keys and was like, oh, my gosh, you sort all of this out. So that is Harrington Road. For when life happens and these big major life transitions, whether it's an aged care transition or a downsize or executing a deceased estate, those are our three main areas that we step in and really bring a huge amount of relief for people during that time.
[Frank] (3:32 - 3:34)
That's utterly amazing, isn't it?
[Amelia] (3:34 - 4:07)
I think it is utterly incredible because it is such an emotional time and it's, you know, sometimes it's not always going into aged care. It might be deceased and, you know, if you're under time pressures, that can be really, really stressful time trying to go through all of the belongings. I know I spent the weekend just gone cleaning my grandfather's house.
He passed away last year but we're only just getting to selling the property now and to see the empty house, it was actually very sad and it was hard. It was hard to do.
[Frank] (4:07 - 4:09)
It is hard. I did that with...
[Amelia] (4:09 - 4:10)
You did that with your...
[Frank] (4:10 - 4:21)
...moving mum up to aged care facility, dad into a specialist facility and that was hard and so time consuming. It was incredible.
[Sophie] (4:21 - 4:41)
That's it. Like there's three of us in this room right now and all three of us have a story and experience and that common denominator is hard, how hard it is, how much longer than you think it ever takes and the toll that it takes on you and then therefore the ripple effect, what that does on your family or on your work environment. It's...
[Frank] (4:41 - 4:42)
Everything.
[Sophie] (4:42 - 4:42)
It's hard.
[Frank] (4:43 - 4:44)
It's all consuming.
[Sophie] (4:44 - 5:01)
So there we go. We all have experience and the more we have conversations, the more... It's inevitable, right?
We all have parents. That's inevitable and they're all going to either transition or pass at some point.
[Frank]
Yep. Death and taxes.
[Sophie]
And then death and taxes, the only...
[Frank] (5:01 - 5:02)
Sureties in life.
[Sophie] (5:02 - 5:14)
There we go. And then ourselves as well. So it's possibly going to happen multiple times, at least twice, possibly three or four, sometimes even five times in someone's life that they have to do or support someone through these transitions and it is hard.
[Frank] (5:15 - 5:33)
Yeah. Yeah, it's massively hard. And what I really want to know also is how did you get into this?
Because when you actually... The stories that were said, it makes sense, but it's never been... We've never heard of anything before. How did you find your way into this space?
[Sophie] (5:33 - 7:09)
Great question. It was a beautiful convergence of lived experience. So I have also supported my parents in a downsize. They are in New Zealand. I don't know if you can hear my accent.
[Frank]
Just a little bit.
[Sophie]
A little bit. So I had to drop life here in Tasmania and fly back to New Zealand to support...
[Frank]
That's just massive.
[Sophie]
To support them and my family. Not too distant timeframe, we were supporting my partner's mother in an aged care transition and then during that process, so navigating that world is quite something, the aged care system, then during that process she passed and now we're executing a deceased estate. And we were very lucky in that it was such a cohesive family to come together and sort it.
We didn't have other time pressures or crazy life strains. We were in a very grateful position, yet it's still very difficult to sort it through. So we had all these real-life lived experiences of these transitions.
Then we put that together with our background of property flipping. So taking old, dated, tired properties in a short timeframe, a really short timeframe, and getting them back on the market so that trends in the market don't really matter with these fast turnarounds. So then we were like, look at this.
If we had somebody there to help us during our time of need, we absolutely would have been seeking help. So it was this convergence of property renovation and the lived experience and thought, gosh, there's a need.
[Frank] (7:10 - 7:17)
Of course there is, because in Tasmania specifically, we've got an ageing population, I think we're the oldest population out of any state.
[Sophie] (7:17 - 7:18)
It's up there, yep.
[Frank] (7:18 - 7:30)
And these things are happening, not just that transition, deceased estate, people have to move on, whatever, and they're stuck. And it appears everyone, including myself, Amelia, everyone I know, we're all busy.
[Sophie] (7:30 - 7:31)
Life is busy.
[Frank] (7:31 - 7:49)
Whether it's work, life, if you run your own business, you're even busier. If you've got young kids, it's bonkers. Yep, yep.
Even when you get older, like you're saying that lady's 72, she wouldn't have the energy or the stamina to be able to do that.
[Sophie] (7:49 - 8:03)
And she was nervous of being taken for a ride. Of course. She was a solo woman by herself at 72.
She didn't want to be ringing trades and driving over there to let them in and getting quotes, but she knew it needed some love before it went to market.
[Frank] (8:03 - 8:16)
But even for yourself, how do you bring that across, that level of trust? Because it's a massive amount of trust.
[Sophie]
Correct.
[Frank]
Here's someone's history, their life, in a house, and they're trusting you with that.
[Sophie] (8:17 - 8:18)
Yep, at an emotional time.
[Frank] (8:19 - 9:14)
Oh, massively emotional. And also the mum or the dad are both transitioning. For them, it's crazy emotional, too, because very rarely do people move early when they should.
And we had this multiple times with my parents, and I think most people will. It's just one of those tough things. They don't want to move.
They love their house. They're very comfortable. And the later you leave it, the harder it is to move, and then it's quite traumatic.
So then to be able to build that trust factor to actually help them transition through that, through all the personal effects, selling stuff, personal stuff, that's hard, and being realistic to generate as much income as possible, then modifying the building, because how much time do you get to actually update, clean, tidy, look at what you think you need to do to get the best outcome for them?
[Sophie] (9:15 - 9:16)
How much time?
[Frank] (9:16 - 9:23)
Yeah, how many weeks do you get, or do you allow yourself? And I suppose that's subject to when they're moving into a facility.
[Sophie] (9:23 - 9:55)
Definitely. It's so situational dependent. Some people have very tight time pressures, and so therefore we adapt and present something accordingly to them.
If it's two weeks, then it might just be clearing out belongings with them, a quick lick of paint if we can in the timeframe, and then style it. If we have three, four, five weeks, we can start to look at full bathroom, renos, modernising kitchen, fixtures, fittings, all of that sort of thing, landscaping.
[Frank] (9:55 - 10:01)
Your bathrooms and wet areas, they're your big expensive items.
[Sophie] (10:01 - 10:05)
They're big expensive items, but they also are big draw cards for buyers.
[Frank] (10:06 - 10:08)
Yes, and I was about to say, you need to have those right.
[Sophie] (10:09 - 10:09)
Generally.
[Frank] (10:09 - 10:20)
Because people want to move in, unless they're looking for a reno, and we were talking about that many times, Amelia, that we don't see many people doing renos anymore compared to 30 years ago.
[Amelia] (10:20 - 10:23)
They're quite expensive to do now.
[Frank] (10:23 - 10:29)
I know, but just having a crack, having a go. No one seems to be driven to do that much. I know you do.
[Amelia] (10:30 - 10:36)
Yes, well, some people are driven. I guess it's just maybe a smaller amount are interested in doing that sort of thing.
[Frank] (10:36 - 10:37)
Because heaps of people used to do it.
[Sophie] (10:38 - 10:45)
Yes, it's definitely a smaller buyer pool. There's always some, but it's a very small percentage of the buyer pool that are looking for the reno.
[Frank] (10:46 - 10:50)
Yes, everyone loves living in their own filth in a reno. Not!
[Amelia] (10:52 - 10:53)
We've both done it.
[Frank] (10:53 - 10:54)
We've both done it.
[Amelia] (10:54 - 10:57)
And you've flipped properties, so I'm assuming you've done it.
[Frank] (10:57 - 11:25)
And you're put up with that awkwardness and the filth and the cold showers and all that.
[Sophie]
And dust.
[Frank]
And dust everywhere. And constantly cleaning. So it's interesting then, you're trying to balance, because you've got to have the speed of cleaning the property to be able to assess the property inside and out. So with your flipping experience, that puts you far ahead of most people to be able to do that, because you should be decisive.
[Sophie] (11:26 - 11:56)
Sure. And we have excellent teams that come together. And then we have excellent project management, which is so critical to the pace and the outcome of these projects.
We try and do as much of the assessment before we even engage or are engaged by our client, so that everything's disclosed up front and we have a plan before we even go into engagement with them. Sure, some things may be uncovered as you go on, but you can always adapt and adjust on the fly.
[Frank] (11:56 - 11:58)
So what's some of the biggest hiccups you've had?
[Sophie] (11:58 - 11:59)
Hmm?
[Frank] (11:59 - 12:06)
Surprise. Look, my favourite, I keep telling, is when we renovated my house and found out they had wired half the house with extension cords.
[Sophie] (12:06 - 12:07)
Oh, gosh.
[Speaker 2] (12:08 - 12:27)
I've seen all sorts of stuff wrong, like in my game going out and inspecting buildings, can you come and have a look at this? There's something seriously wrong. I need some advice what to do.
You know, everything from flooring, ceilings, walls, flashings, leaks, whatever. And they just need guidance what to do. It's extraordinary what you find.
[Sophie] (12:27 - 12:37)
I'm trying to rack my brains, Frank. I can't think of anything as fun as seeing a whole house wired by extension leads.
[Amelia]
What about anything illegal?
[Frank] (12:37 - 12:38)
That wasn't exciting. That was expensive.
[Amelia] (12:38 - 12:49)
Have you come across works that are not, they don't have permits, or you might think that they're not quite legal, like extensions that may have been done in the past?
[Frank] (12:50 - 12:51)
Carports are a winner.
[Sophie] (12:52 - 12:57)
Carports, extensions, little, I call them glasshouses up the front.
[Frank] (12:58 - 13:02)
The verandas filled in with the glass, with the Mission Brown powder coating.
[Sophie] (13:02 - 13:56)
That's it. Yeah, Mission Brown.
[Frank]
It's coming back.
[Sophie]
Oh, it's a thing.
[Amelia]
It is not coming back.
[Sophie]
Yeah, we do come across them, Amelia.
I can't say we've had many, to be honest. But again, we're directed by the vendor, essentially, and we'll put a proposal to the vendor that obviously agrees. And when they're going to sell a property, as you know, in Tasmania, they need to disclose if anything is non-compliant.
And so if they don't know, then we'll get a building inspector or surveyor in if there's anything that clearly looks obvious, or dodgy, in addition to what's the spiral staircase that was clearly put in from...
[Frank] (13:56 - 13:57)
The death traps.
[Sophie] (13:57 - 14:01)
Yes, the death trap spiral staircase. Those are often non-compliant.
[Frank] (14:02 - 14:06)
I can't believe old people have got these and they can...
[Sophie] (14:06 - 14:06)
It's terrifying.
[Frank] (14:06 - 14:08)
Oh, it is absolutely terrifying.
[Sophie] (14:08 - 15:41)
Yeah. Yeah, so we obviously look for those things or are asking questions. And if things are uncovered, then we obviously end up having a discussion with our client, with the vendor, because it needs to be either fixed if they wish it to be fixed, or it needs to be disclosed before they go to market.
[Amelia]
And what about the extent to the type of work that you can provide to people? Because obviously, given the timeframe, and you can't be sort of, I guess, taking walls out and those sort of things. So mostly cosmetic type things?
[Sophie]
Correct. Yeah. Yeah. Yep. We have done wall removals in the past. It just depends on timeframes.
If their timeframe allows, then absolutely we can, and we can bring in our builders and we'll bring in everything that needs to happen. But primarily, most of our clients are looking to get their property to market ASAP. They're not necessarily desiring or wanting to do a refresh, but we know that with a targeted, and that's the keyword, targeted, strategic, quick refresh, it will pay for the services they need and more.
So they walk away better off and not having to have struggled the struggle themselves. So that's the model we have, is that there's no upfront costs. It's a pay on settlement. And we know that the uplift that we bring will cover the costs and more generally.
[Frank] (15:41 - 15:42)
Which is pretty amazing.
[Amelia] (15:42 - 15:44)
That is amazing.
[Frank] (15:45 - 16:02)
Because you're relying on your skills, your trades, your project managers, all these people on an agreed scope to get it out on time, on market, so someone can then pay for getting the facility, but then you have to achieve to get paid.
[Amelia] (16:02 - 16:04)
The house has to sell.
[Frank] (16:04 - 16:04)
Has to sell.
[Amelia] (16:05 - 16:06)
It has to sell, yeah.
[Frank] (16:06 - 16:09)
And what you think it's worth. And that's very impressive.
[Sophie] (16:10 - 16:29)
Thank you. It is. It's impressive and fun.
This is what we love and excel at. And so we work closely with our trusted real estate agents that assist us with value in current condition. If we do XYZ, where are we looking to take it to market?
We look at comparable sales. We do a huge amount of homework. This is not just plucked out of the sky, obviously.
[Frank] (16:30 - 16:40)
But it's fascinating though, because you mentioned doing the outside as well. Landscaping and tight. So you get that street presence.
So it pops.
[Sophie] (16:40 - 16:43)
First visions, first appearance counts. It totally does.
[Frank] (16:44 - 16:49)
Yeah. And it's amazing because houses have been left, when they're older, they don't have the money to do upkeep.
[Sophie] (16:50 - 16:50)
Yep.
[Frank] (16:50 - 16:54)
Even to do the gardening, which they used to love doing.
[Sophie] (16:54 - 16:55)
Yes.
[Frank] (16:55 - 16:56)
But they can't do it anymore.
[Sophie] (16:57 - 16:57)
Yes.
[Frank] (16:57 - 17:08)
And that's pretty tough.
[Sophie]
Yep.
[Frank]
And then getting it into a tidy position. So yeah, pretty impressive to be able to do that and having a team like that, that's pretty unique.
[Sophie] (17:08 - 17:31)
That's fun. It is really fun. And look, it's all relative to what the type of property is, where it is, what suburb, who's buying, who's buying this property.
Therefore, what do we need to do? Do they really care about a very manicured garden or do we just need to tidy it? Do they really care about, you know, what are the things they care about and what is the finish that we need to pitch it to?
[Frank] (17:31 - 17:39)
Because at the end of the day, you're trying to appeal to a certain market. And I can sort that, I can sort that. But if the bones are right, it's clean, it's fresh, I can move straight in.
[Sophie] (17:39 - 17:40)
Yep, exactly.
[Frank] (17:42 - 17:53)
Yeah, that's pretty wild. I just find this brilliant. Now you've got to get everyone to know about this because, you know, I reckon there's a seriously untapped market for this.
[Sophie] (17:53 - 18:04)
There is. There totally is. Everybody we talk to, everybody that hears and learns about it, goes, oh my gosh, if only I knew about you six months ago when we were going through that scenario.
[Frank] (18:04 - 18:07)
Especially when it's deceased estate, you know, because it's pretty traumatic already.
[Sophie] (18:07 - 18:07)
Very.
[Frank] (18:09 - 18:17)
You know? And not all families get on and get together and sort stuff out. It could be one-sided.
Or there's no family at all.
[Sophie] (18:17 - 18:17)
Yep.
[Frank] (18:18 - 18:27)
You know, that's pretty brutal as well. So then wherever you can get instruction from there, whether it's solicitors or whatever.
[Sophie]
Yep, absolutely.
[Amelia] (18:27 - 18:53)
And often, you know, they've already been through the ringer because, you know, they've had to go through probate and all of these other necessities to finalise the estate. And, you know, if there's disagreements, that can happen as well. And that prolongs the process.
And it can be very long and dragged out. So by the time they actually get to selling the house, it's probably got a really bad taste in their mouth.
[Sophie]
They're done.
[Amelia] (18:53 - 18:53)
They're done. They've got no energy.
[Sophie] (18:54 - 19:27)
And they just want to sell it. And we would never recommend somebody at this time, whether they're transitioning mum or dad or dealing with a deceased estate, it's not the time for you to really renovate. It's not.
That's not going to be helpful or good for your mental health or the flow-on effect. However, we do know that it could be far more beneficial for a higher sale. And a faster sale is often the key, a faster sale, to give it a quick refresh.
So if only somebody could come in and manage it all for me, enter Harrington Road.
[Frank] (19:27 - 19:29)
And they don't have to put the funds up.
[Sophie] (19:29 - 19:55)
And they don't have to front it. Exactly. Because it's all tied up in the asset that's such the Australian thing. It's tied up in our number one asset. So I get it. I get that people don't want to do it.
But if they then learn that there is this other way, that they can be supported, the human can be supported, and then we can use the property as a tool, and they can have a far better outcome. Everybody wins. If the real estate agent wins, everybody wins. The new buyer is stoked.
[Frank] (19:55 - 19:59)
And that's pretty easy for the real estate agent too.
[Amelia] (20:00 - 20:02)
They're selling a nice property that's been refreshed.
[Frank] (20:02 - 20:26)
Exactly right. So their job becomes a lot easier. But their job also, well, easier, yes.
But also then, what are the expectations to sell it for? Because market changes, people shift. And if you're knocking it over quickly, hopefully that's on target.
But the real estate agent still has to do their job to make sure they get a targeted figure or more.
[Sophie] (20:27 - 20:28)
That's the ideal.
[Frank] (20:28 - 20:33)
Yes. So how do you assess properties that are a good fit?
[Sophie] (20:34 - 20:35)
Great question.
[Frank] (20:35 - 20:36)
Because you wouldn't take on everything.
[Sophie] (20:37 - 21:32)
Correct. We can't take on everything. And it's got to be right.
Obviously we want a great outcome, otherwise it's not good for anybody, for the business, for our client, for anyone. So firstly, we're assessing the human needs before we even look at the property. So what is it they want and need? What is their situation? What are their pain points and challenges? And what are their goals?
Great. Now let's look at the property. Look, if it doesn't have the sound bones, if it needs so much structural work, obviously that will come out and we can present that to them.
And it may be that this is a property that is for the DIY renovator or a knockdown and a rebuild property, the land. If it is of sound bones or it is going to go to market as is, and we know that a very quick strategic refresh in a style is going to assist in that sale, then there our person that we can help. Does that make sense?
[Frank] (21:32 - 21:50)
Yep. That's pretty amazing. I'm just trying to think of some of the houses you'd have to do too because you have such a variance of age of buildings.
So your skill set has to change from stuff that's pre-war, post-war, 70s, 80s. You know?
[Sophie] (21:50 - 21:51)
There's everything.
[Frank] (21:51 - 22:09)
There's everything in there. And I love Australian housing.
[Sophie]
The diversity.
[Frank]
The diversity is amazing. Even today, I was at a commercial property. It was built in the 70s.
Half the offices had a ranch wall.
[Sophie]
Oh, wow.
[Frank]
No, it gets better. It had fake... You know, they used to put the fake beams on the ceiling?
[Sophie] (22:09 - 22:10)
Yes, yes.
[Frank] (22:10 - 22:18)
My parents did it in the 70s. It was just fake beams with some timber lining. And this one had, it looks like...
And it was Mission Brown.
[Sophie] (22:20 - 22:20)
Mission Brown.
[Frank] (22:21 - 22:28)
And then they had these really dark clay-fired bricks with doors which curved tops on them.
[Sophie] (22:28 - 22:29)
Oh, yeah.
[Frank] (22:29 - 22:33)
Yeah, with bits of timber sticking out of the brickwork. This is a commercial property.
[Amelia] (22:33 - 22:33)
Yeah.
[Frank] (22:34 - 22:35)
It was totally wild.
[Amelia] (22:35 - 22:35)
Wow.
[Frank] (22:35 - 22:42)
It hasn't been touched. And part of it had stramit ceilings. And yeah, some of it was concrete.
It was really...
[Amelia] (22:43 - 22:44)
Sounds like a bitzer.
[Frank] (22:44 - 22:55)
It was a bitzer. And I'm drooling. And then we looked at the carpet, and we went to one, and it was like...
It looked like terry-toweling.
[Sophie] (22:55 - 22:56)
Oh, yeah. Yeah.
[Frank] (22:56 - 23:01)
You know, what do you call it? Like a flanny. Like a red flanny as carpet.
[Amelia] (23:02 - 23:02)
Ew.
[Frank] (23:02 - 23:13)
Oh, no. You should have seen this.
[Amelia]
Really?
[Frank]
It was wild. And it still looked as good as the day it went down.
[Sophie]
Quality.
[Frank]
It was super quality carpet, this stuff. It doesn't look worn out at all.
[Amelia] (23:13 - 23:14)
They don't sell it like that anymore?
[Frank] (23:14 - 23:16)
And then... I don't believe so.
[Sophie] (23:16 - 23:19)
But you probably need sunglasses to come in and, like, double the times.
[Frank] (23:19 - 23:31)
Oh, it was dark in there, and this red carpet. Wow. It was wild.
We were looking for plumbing just because they needed to put a sink in there, and then one of the guys pulled up this... It looked like a piano-type thing, pulled the thing up. There's a sink underneath it.
[Sophie] (23:31 - 23:33)
Oh, wow.
[Frank] (23:34 - 23:35)
All this stuff. It was just really weird.
[Sophie] (23:35 - 23:35)
Wow. Quirky.
[Frank] (23:35 - 23:39)
It was. It was quirky.
But then... Back then, it was cool.
[Sophie] (23:39 - 23:40)
Yeah.
[Frank] (23:40 - 23:43)
And a weird safe, a barrel safe in the wall.
[Sophie] (23:43 - 23:43)
Wow.
[Frank] (23:44 - 23:48)
It was barely 150mm in diameter.
[Amelia] (23:48 - 23:49)
That's weird.
[Frank] (23:49 - 23:52)
It was really weird. It was a good idea at the time.
[Amelia] (23:52 - 23:54)
Interesting operation back in the day.
[Frank] (23:54 - 24:05)
It was, but this is what you find in houses with the unique styling. Because I love original... Especially mid-century, and some of the 70s stuff is pretty bonkers.
[Sophie] (24:05 - 24:05)
Yep.
[Frank] (24:05 - 24:07)
And I just love the originality of it.
[Sophie] (24:08 - 24:27)
Yep. Yep. I quite like when we see...
When we get to a property and you go, gosh, this is... You know, this is Grandma's house, and we start to hear the stories.
[Frank]
Yes.
[Sophie]
And, you know, there's beautiful stories and beautiful memories, but it's clearly Grandma's house. You know, the colours on the wall and the carpet and the vinyl, the lino.
[Frank] (24:27 - 24:30)
Yeah. My favourite is the kitchen carpet.
[Sophie] (24:30 - 24:31)
Ooh, kitchen carpet.
[Frank] (24:31 - 24:34)
And then a shag pile in the toilet and the bathroom.
[Sophie] (24:34 - 24:35)
Exactly.
[Frank] (24:35 - 24:40)
We've spoken about that a few times. Yeah, we have. It was a good idea.
[Sophie] (24:40 - 25:30)
Yeah. I love that because we know that this then is a very stark and easy, great transformation. We honour the memories of a place like this and we can actually provide like a memory book.
We can take some photos to help this client. You know, that's obviously not right for everybody or every client or every property, but, you know, for the person that that really fits, then we can help put that together and put that to them. So it really honours that story and the memories of the property.
Such a good idea. It's not that it's... that we're just literally gutting the house and, you know, we don't care about that.
It's that we know what the market wants and if we want to sell this property fast and for a price, then we need to do X, Y, Z. So how can we help you move through that?
[Amelia]
Wow. That's really cool.
[Frank] (25:30 - 25:35)
It is. It's so sensitive to, you know, to the inhabitants of the house. That's wonderful.
[Sophie] (25:35 - 25:45)
Because we've been there. That's where it comes from. It goes back to your question earlier. How did it start? Because we've been there.
We get the stories. We get the memories. Yeah.
[Frank] (25:46 - 25:50)
When I did my parents' house, I was taking photos flat out of memories.
[Sophie] (25:51 - 25:52)
And did you grow up there?
[Frank] (25:52 - 26:04)
Yes. Yeah. I were in there for 57...
No. 55 years in that house. Yeah.
You know? Every creak in the floor trying to sneak back in when I was a teenager after going out to the nightclub.
[Amelia] (26:06 - 26:07)
You went out to nightclubs?
[Frank] (26:08 - 26:09)
Yeah, thanks for that.
[Sophie] (26:10 - 26:13)
They had nightclubs back then, no? They had.
[Frank] (26:13 - 26:14)
No! Oh, no! Oh, Burn!
[Sophie] (26:15 - 26:17)
Sorry.
[Amelia] (26:17 - 26:19)
Did they have dinosaurs?
[Frank] (26:20 - 26:25)
Oh! Now, everyone thinks I'm really old now. Thanks.
[Amelia] (26:27 - 26:29)
We're going to be packing up your house, Frank.
[Frank] (26:29 - 26:30)
Oh, no you won't.
[Amelia] (26:31 - 26:33)
Oh, no, that's right. You haven't built it yet.
[Frank] (26:33 - 26:38)
No. Oh, another burn! You're coming from all sides.
[Amelia] (26:40 - 26:47)
Sorry.
[Frank]
I'm going to come out of here traumatised.
[Amelia]
I'll probably have no job on Monday. So if I'm not on the next podcast, you know why.
[Sophie] (26:47 - 28:45)
That's all right. Harrington Road might be hiring you Amelia.
[Frank]
Oh, that's brilliant. Yes.
[Amelia]
We should probably get back on topic.
[Frank]
Oh, sorry. I'm just totally thrown.
[Amelia]
So, what about when you're actually going through other people's belongings and packing up, how do you actually, how do you manage that? Because, do you have help from the vendors with that process or do you just pack it all into boxes for them to sort or how does that work?
[Sophie]
It depends entirely on our client, on the vendor, what they want and need. So, there's the two ends of the spectrum. We have our client that I talked about before, Fran. She literally, she said, I've got what mum needs, I've got what I need and what my brother needs and if I don't need to come back into this house ever again, that would solve my problems.
So, she gave us the keys and she literally did not come back until four weeks later when we had it styled and went on the market. Right to the other end of the spectrum where we have a client who is very attached to every item in the house and there are a lot of items in the house. So, her father, she was full-time carer for six years for her father with dementia and as his dementia progressed he started collecting and hoarding a lot of items but she is now very connected to all of those items.
So, luckily, her time frames are quite prolonged which is great. So, we've got someone working with her and she'll literally have to pick up and touch every single item and there's two dwellings on that property as well, actually, not just one. So, she's got probably a three to six month journey ahead of her but luckily, she doesn't have those time pressures and so, we have someone that will come probably twice a week to start with to work with her and sort through belongings.
A keeper, a sell, a donate, a dispose pile.
[Frank] (28:45 - 28:50)
How do you find someone to help that? Like, that's a really unique thing to do.
[Sophie] (28:51 - 28:57)
It is. They're called professional organisers and declutterers and they're beautiful people and they're patient people.
[Frank] (28:57 - 28:58)
They have to be.
[Sophie] (28:58 - 28:59)
They are, yeah.
[Frank] (28:59 - 29:00)
I'm going to need that.
[Amelia] (29:01 - 29:03)
You already need it in your office, Frank.
[Frank] (29:04 - 29:08)
Yeah, that's true. I've just got to drink more of my whiskey.
[Amelia]
Oh my goodness.
[Sophie] (29:09 - 29:23)
Yeah, so that's, so it really depends, Amelia, on what our client needs and wants during that time. Whether they want someone to help them do it, whether they want someone to do it for them. We can cover it.
[Amelia]
Yes.
[Frank] (29:23 - 29:50)
Also, there'd be a level of financial stress when you're transitioning to aged care, to whatever level that is. It's insanely expensive. It's means tested and whether they have enough funds for what they want and where they want to move into.
That must be, because that's another challenge, side challenge to that as well, that you're not privy to all that, but, hey, I would suggest at times that, hey, we need to sell this for a certain amount of money.
[Sophie] (29:50 - 30:02)
Yep, and so we ask all those questions up front. Unfortunately, we can't always, you know, what people want or what people think their property is worth is often inflated. Not always, but often.
[Frank] (30:03 - 30:03)
But, yeah.
[Sophie] (30:04 - 30:09)
And so that's when we bring in a real estate agent or multiple if they need multiple.
[Frank] (30:09 - 30:11)
Yeah, which makes sense. Yep, absolutely.
[Sophie] (30:11 - 30:45)
And so then we know a base point of if they were to take it to market tomorrow, what are we looking at? And then if we did X, Y, Z, then what are we looking at? So that, and that's all disclosed right up front in our original proposal to our client.
So then, essentially, we like to think that we're helping our client with more than just the transition. It's a complete roadmap so that they have these figures up front so they know what's coming. Obviously without guaranteeing anything or setting, you know, massive high expectations.
It's to help them get clarity and to help them see their path and know what's coming.
[Frank] (30:46 - 30:51)
Yeah, and especially for family members to be able to reduce that stress load.
[Sophie] (30:51 - 30:51)
Mm-hmm.
[Frank] (30:51 - 30:56)
Have you got more memorable projects than others? Because it sounds like every one of them is a feel-good.
[Sophie] (30:56 - 30:58)
They are. They all feel good.
[Frank] (30:58 - 31:10)
Yeah, that's amazing. How many jobs in the world where you help people like that? And you feel awesome about it at the end of the day.
I mean, there's not many jobs in the world that give you that.
[Amelia] (31:10 - 31:10)
That's true.
[Frank] (31:11 - 31:14)
So you should be very proud of yourself. It's super cool what you're doing.
[Sophie] (31:15 - 31:24)
Yeah, thank you. It does feel great and it is very cool. And the whole basis is to support people and when you see that relief and that support, that's exactly...
[Frank] (31:24 - 31:45)
And, which is interesting in this world, current climate of the world, it doesn't feel like there's a lot of support and love going around sometimes. And to be able to assist people in this really is a time of need and just lost and stress, pain, all of that. And to be able to solve these things.
[Sophie] (31:45 - 31:47)
Yeah, bring some light, bring some love.
[Frank] (31:48 - 31:49)
Yeah, that's so good.
[Sophie] (31:49 - 31:50)
it is.
[Frank] (31:50 - 31:51)
I love it.
[Sophie] (31:52 - 31:52)
Yeah.
[Amelia] (31:52 - 33:36)
So for someone who is looking to downsize or help a loved one through a deceased estate, what are your top three practical pieces of advice?
[Sophie]
Oh, top three practical pieces of advice for someone either supporting a loved one in a downsize or a transition.
[Amelia]
Or moving, transition, yeah.
[Sophie]
Okay, I might even cheat by going back a step and saying don't wait until you need to make this transition or until your parents need to make this transition. Start now. So we actually run community workshops, free events for communities trying to, doing exactly this, helping them plan and prepare for these inevitable transitions rather than waiting to the moment and then it's spiralling into hectic crisis time.
So the top three things. Make sure all of your legals, your wills, your statements of intent, your power of attorneys, all of that is set up. Make sure you know your options.
When you know your options, you have agency, you have choice. If you don't know your options and this catalyst happens, then often you're forced, your hand is tied. Knowledge is power.
So if you know, and it may not be you know exactly because I get it, like you talked about earlier Frank, people want to stay in their homes for as long as they can, it's their haven, it's their safe place, they built it, they love it, they raised their family there, I get it, I absolutely get it. But unfortunately we don't always control these decisions and these moves. So if you at least know where you don't want to go or what's not appropriate for you and have some ideas, that's going to help as well.
So knowing your options, having your legals, you know, T's crossed and I's dotted.
[Frank] (33:37 - 33:39)
And people find that hard to do.
[Sophie] (33:40 - 33:51)
Yes. Have the awkward conversations. Trust me, they're far easier to have now when the stress and the pressure and the grief and the emotion is not on.
Have the awkward conversations now. So that would be the third thing.
[Frank] (33:52 - 33:57)
So if you don't do it, the government's going to take it.
[Sophie]
Yep.
[Frank]
There you go, who you want to give it to.
[Sophie] (33:57 - 34:08)
Yep. Have awkward conversations, get yourself planned and prepared for if and when it happens. Because that takes the heat off and the stress off.
[Frank] (34:08 - 34:09)
At the end of the day, it's going to happen.
[Sophie] (34:10 - 34:12)
It is, correct. Something is going to happen one way or another.
[Frank] (34:13 - 34:25)
And I had that problem with my parents, denial, denial, in the end we had to stop badgering because it wasn't doing any good for any of our relationships and then it was forced. There was no choice.
[Sophie] (34:25 - 34:58)
Can I add a fourth thing, Amelia?
[Amelia]
Of course you can.
[Sophie]
So it flows on from having those awkward conversations with either your children or if you've got parents then have that conversation with them and start and sort through some belongings.
I hear a lot of people, and I guess I say this because I've been there as the child or the doer in these situations multiple times, oh the kids will do it, it's their problem. Yeah, you're right, it is their problem.
[Frank] (34:58 - 35:00)
But it literally is a problem.
[Sophie] (35:00 - 35:42)
I don't think people realise the weight of that problem, that it really is a problem. So you can get some support now and some help now and start that process of, it doesn't mean you have to clear out your entire house, it doesn't have to mean you're ruthless and throw away family photo albums, no not at all, you can be absolutely realistic and heartfelt through it. But you can start now, so that when it happens, it is the kids that deal with it or the executor of the estate, but it's not such a tough time.
And I don't think anybody really wants to hand off that pain, they just don't know that there's so much now, to help them now, rather than hand on that pain.
[Amelia]
Yes.
[Frank] (35:43 - 35:59)
Yes. It's not easy discussions to have and you've got to rip the band-aid and just do it. And the problem is it's not all, it can be hit straight back to you, don't want to know about it.
[Sophie] (35:59 - 36:11)
Yes. At least you've tried and done what you can, But it's better to rip the band-aid now in a more calm, stable.
[Frank] (36:12 - 36:15)
Some of the problems is when dementia comes in.
[Sophie] (36:15 - 36:19)
Yes. Then you've got, yes, every story is different, there's not always one.
[Frank] (36:19 - 36:28)
You say they leave it to the kids, if you're an executor, I remember my dad and friends have been executors, it's not a pleasant experience sometimes.
[Sophie] (36:28 - 36:29)
It's not.
[Frank] (36:30 - 36:39)
Having it well-planned can be quite traumatic having it go through that for the kids. Absolutely.
[Amelia] (36:39 - 37:18)
What do people often underestimate in the process of preparing their home for sale?
[Sophie]
I love that you ask that. There's two major things. One, they underestimate the time that it will take to either sort through belongings and prepare the property.
So time and therefore the effort on their part and the flow-on effect on their life. They're like, ah, I'll do it. I'll just come down. We hear this a lot actually. Oh, I'll just take a weekend. I'll take next week off and two months later.
Or they're literally still sorting through it. Or we'll just do it over the weekends. And yeah, three months, four months, five months, they're still doing it over the weekend.
[Frank] (37:18 - 37:25)
Can I add a trick to that? Yes. My dad was an accountant and there was always rumours he had stashes of cash through the house.
[Amelia] (37:26 - 37:28)
Oh, that sounds like such a Dutch thing.
[Frank] (37:29 - 37:58)
Oh really? Anyway, all the grandkids are keen, trying to find stuff. Love it.
And we did find some.
[Sophie]
Wow.
[Frank]
Little patches and stuff and yeah, it just made it.
It was tough. Everyone joined in and we're looking and sorting. And also on Facebook, giving away furniture, giving away stuff that people need.
We're not going to try and sell it. Just gave it away and people came round. It was happy days.
[Sophie] (37:59 - 38:00)
Yep, absolutely. And it feels good.
[Frank] (38:01 - 38:03)
It feels good. Also, it was three skip bins.
[Sophie] (38:03 - 38:13)
Yep.
[Frank]
Stuff of crap.
[Sophie]
Yep. Those are there too. The skip bins are there, the loads to the tip. But definitely gifting things, giving things.
[Frank] (38:13 - 38:14)
It feels good.
[Sophie] (38:15 - 39:07)
It does feel good. People think, oh, but it's worth something. It's worth something.
Or, you know, my parents saved and paid a lot of money for that. And they did. And we can honour that.
And if you really want to sell it, absolutely. But that's the other thought is think about the energy and effort that it's going to take you to sell this. And all the tyre kickers and all the people that say they'll come and don't come.
And, you know, that happens. And so to be able to gift it to someone, to know that it can have another life and it can keep living its purpose, even if they paid a lot of money for it and it's a beautiful blackwood table, it's done its primary job. And it was there for 40, 50 years and it's served its purpose.
And now it can serve its purpose again. And you've gifted that to another family who need it as opposed to the effort and strain and adding to the overwhelm of trying to sell each and one of these every items.
[Amelia]
Yes.
[Frank] (39:07 - 39:09)
And some of it's daggy.
[Sophie] (39:09 - 39:10)
And some of it's daggy.
[Frank] (39:10 - 39:13)
And beautifully daggy. And to the right person.
[Sophie] (39:13 - 39:14)
That's great.
[Frank] (39:15 - 39:16)
Good luck finding it.
[Sophie] (39:16 - 39:27)
You know, and then there's the other end of the spectrum where you call in gallons and you take, they bring in truckloads to the antique and they can sell things. So it just depends on what it is and how it goes.
[Frank] (39:27 - 39:28)
Collections are interesting.
[Sophie] (39:28 - 39:29)
Yes.
[Frank] (39:29 - 39:30)
Because you'd come across that.
[Sophie] (39:30 - 39:45)
Okay, now you've jogged my memory. There was one room, actually this whole house, but one room was full of the dolls. Yeah.
You know, the collection dolls, the porcelain dolls.
[Amelia]
Wow.
[Sophie]
There was at least 700 pairs of eyes.
[Frank] (39:45 - 39:50)
Oh, that's like Reliquaire. Do you remember Reliquaire at Latrobe? That was creepy.
[Sophie] (39:50 - 39:56)
Yeah. So this house, this house was Reliquaire. Yeah.
Like totally, it was nuts. So that's one room.
[Amelia] (39:56 - 39:57)
Wow
[Sophie] (39:58 - 40:01)
Yeah. Yes. So there we go. There's all those things.
[Frank] (40:02 - 40:22)
That's their love, their passion and all that. But it's only valuable to the same purpose. They love those collections.
Yeah. You know, I found all these stamp collections. My dad's, and I rang up my mate on using the stamps and first day cupboards, mate, you interested?
He goes, yeah. A dirty great box of the stuff. He was just over the moon.
[Sophie] (40:22 - 40:23)
Excellent.
[Frank] (40:23 - 40:26)
But someone in their collections that love that stuff.
[Sophie] (40:26 - 40:27)
Yeah.
[Frank] (40:28 - 40:31)
It's the best thing, giving it away. Yeah.
[Amelia] (40:31 - 40:31)
Yeah. It's a good thing to do.
[Frank] (40:32 - 40:34)
They really appreciate it.
[Amelia] (40:35 - 40:37)
Yeah. If you can find the right people. Yeah.
[Frank] (40:37 - 40:39)
It's usually people you know.
[Sophie (40:39 - 40:40)
Often.
[Frank] (40:40 - 40:51)
Yeah. So collections are an interesting one, but some of them are not worth anything to put on the open market, or it's going to be a long, drawn out process. It's not worth the effort.
[Sophie] (40:51 - 40:51)
Yeah.
[Frank] (40:51 - 40:55)
Because you've got time constraints. But if you can find someone, that's very satisfying.
[Sophie] (40:55 - 41:36)
Yeah. And I think the key thing there is a lot of people get very hung up on items and maybe selling it and getting some money and getting some money. But hold up, let's look at the property here.
And they're very keen to get this property on the market within two or three weeks. It's like, well, yeah, you could do that. And you would pitch it here.
But you know, that the hung up on items and the value of individual items. We live in a society that there's money on all these items. But if we take a moment and you actually take an extra two or three or four or five weeks and refresh the property and do some targeted strategic refresh, then we're talking dollars.
Like we're talking multiple zeros, three zeros.
[Amelia]
Yeah. Not just $200 for a table, a vacuum cleaner or something.
[Sophie] (41:36 - 41:37)
Exactly. Exactly
[Frank] (41:37 - 41:43)
Depends how cool it is. Have you seen those spaceship ones from the 50s?
[Sophie]
Yeah.
[Frank]
They look so cool.
[Sophie] (41:44 - 41:45)
Yeah, but that's exactly it.
[Frank] (41:45 - 41:46)
You think I'm joking?
[Amelia] (41:47 - 41:53)
I just I'm just picturing like the team packing up your house and having all these retro vacuum cleaners.
[Frank] (41:53 - 41:54)
No, I'm not into vacuum cleaners.
[Amelia] (41:55 - 41:55)
Are you sure?
[Frank] (41:55 - 41:59)
It's all my car stuff and my plastic hobby collection.
[Amelia] (41:59 - 42:00)
You're a poor wife
[Frank] (42:01 - 42:02)
I should just give it away.
[Sophie] (42:02 - 42:03)
And the kids.
[Frank] (42:04 - 42:10)
Oh, no, but my kids will pinch it and take it off to their place. I've corrupted my own kids.
[Sophie]
Right.
[Amelia] (42:11 - 42:13)
Well, that's your own fault, really, isn't it?
[Frank] (42:13 - 42:26)
It's good though. Well, no, you're sharing the same hobbies.
[Amelia]
If they steal it.
[Frank]
Oh, they steal all my tools all the time.
[Amelia]
I think all kids do that.
[Frank]
Have you found my, you know, brush cutter? Yeah, I've got it. Okay, can I have it, please?
[Sophie] (42:26 - 42:31)
Or even better, can you come back and do the lawns then? Yeah right.
[Frank] (42:32 - 42:38)
Yeah. No, it's it's funny. But have same interests. It's good. You can do with your kids.
[Sophie] (42:39 - 44:19)
Yeah, it's cool. That's nice.
[Amelia]
So what are the first steps to getting started for anyone looking to either downsize, they're going through a transition, and they would like to engage someone like yourself? How does the process work?
[Sophie]
Great question. Essentially, reach out whatever way suits. Unfortunately, there's no one else to contact. Just Harrington Road. So you're gonna have to ring Harrington Road, either a phone call a message, however you want to get in touch, via socials.
And we can come and meet you either at the house if that feels comfortable, or we can meet you at a public space and have our first chat and learn what, what people's challenges are and what people's goals are what they want to need. And then we go from there.
[Amelia]
And you sort of you can accommodate to varying needs. So you have different packages. Is that right?
[Sophie]
Not exactly different packages, but every client, it's tailored. Yes, tailored, you know, some clients might need temporary storage. So we can include that in the package. Some clients might need temporary accommodation until, you know, until the property is sold or until a new place becomes available.
You know, it really just depends. Yeah, so it's not it's not set packages. It's totally tailored.
[Amelia]
Wow. So it could be as simple as, you know, just a liquor paint and some property styling to actually having someone working one on one with the vendor to go through their every single item in the house and, you know, organising if they need accommodation, that's sort of quite a big range of things that you can accommodate for.
[Sophie]
It is a massive range of things, but it's all of the things that somebody needs during their time of transition. That's it. That's why we built Harrington Road. And that's what we'll stand to do.
[Amelia]
That's awesome.
[Frank] (44:20 - 44:21)
It's so good, isn't it?
[Amelia] (44:21 - 44:21)
Yeah.
[Frank] (44:22 - 44:28)
See why I was drawn. Yeah, I definitely can. I just love how you help people. Just well done. And I wish you all the best.
[Sophie] (44:28 - 44:29)
Thank you.
[Frank] (44:29 - 44:32)
And I hope the business grows amazingly and you can help more people.
[Sophie] (44:32 - 44:37)
Thank you. Well, it is. It's on the move. We're expanding to mainland.
[Frank] (44:37 - 44:38)
Yep. You're having a crack?
[Sophie] (44:38 - 44:45)
Having a crack. We're heading there next week to have discussions with agents and aged care facilities.
[Frank]
Yes.
[Amelia]
Amazing.
[Sophie]
There we go.
[Frank] (44:45 - 44:46)
That's a much bigger pond.
[Sophie] (44:47 - 44:58)
Oh, it's a big pond.
[Amelia]
Wow.
[Sophie]
But they need help transitioning too. I don't hold it against them just because they're in Melbourne. They need help transitioning too. Like truly, this thing can go big.
[Frank] (44:59 - 45:08)
Exactly. If you just do all the stats, it'd just be unbelievable. You know, and if you make it less traumatic, easier for everyone, the world would be a happier place.
[Sophie] (45:09 - 45:28)
Yes. Yep.
[Amelia]
And you said you have socials and a website as well?
[Sophie]
Facebook, Instagram, LinkedIn, website, Harrington Road. You'll find it.
[Amelia]
Awesome. Well, thank you so much for coming in. It's been an awesome chat. We've had some laughs.
[Frank] (45:29 - 45:30)
Yes, at my expense. Thank you.
[Amelia] (45:31 - 45:43)
Well, you've got to pick on the boss sometimes.
[Frank]
Yeah, thank you.
[Sophie]
Oh, it's been a pleasure. Thank you both for having me.
[Amelia]
It's been awesome.
[Frank]
Yes, it's so good.
[Amelia]
We might wrap it up there, folks. Thanks for listening to the Building Design, Prime Time Podcast.
[Frank] (45:44 - 45:44)
Catch ya’s later.
[OUTRO]
You’re listening to the Building Design, Prime Time Podcast.
