In this episode, Chris Gabardi and Jess Thuring sit down with Antarctic expedition leader, bestselling author, and international keynote speaker Rachael Robertson to explore what leadership really demands when you’re isolated, under pressure, and unable to step away.

From the legendary “Bacon Wars” to powerful lessons on respect, boundaries, and team dynamics, Rachael shares the real stories and raw insights she gained in Antarctica, the most unforgiving (and unforgettable) leadership classroom on Earth.

More about Rachael:

https://www.rachaelrobertson.com.au/

Linkedin

Respect Trumps Harmony

Leading on The Edge

CHAPTERS

00:00 — Who Is Rachael Robertson?

02:10 — A Career Built on “Having a Go”

06:50 — Preparing for a Year You Can’t Leave

08:10 — Arriving at the Bottom of the World

10:30 — What Antarctica Is Really About

12:00 — Respect Trumps Harmony

18:00 — Scrutiny of the Leader, Boundaries and Support

24:00 — The Shades of Grey Working in Antarctica

28:00 — Conflict, Consensus and the Hard Lesson of Over-Consultation

30:50 — The Bacon Wars

34:00 — No Triangles: The Tool That Changed Rachael’s Leadership Forever

37:00 — Recovery After Antarctica

39:30 — Lightning Round

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Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

This week, Interchangers Gabe Harris & Pete Murphy sat down with seriously playful creative strategist, Camey O'Keefe to chat all things play in the workplace.

Camey takes us on her journey from creative suit in agency land to director of Gambol. Camey brings a clear-eyed view on why play is a powerful tool for building high-performing teams, sparking creativity, and strengthening culture.

Together, they explore the everyday habits and behaviours that shape how we work: the language we use, the way we show up, and the invisible rules that hold us back. From Lego to leadership, and even a bit of hide-and-seek, it’s a practical conversation about bringing more lightness (and effectiveness) into the way we lead.

Find Cam:

Gambol

Reading/Listening List:

Primed to Perform - Neel Doshi & Lindsay McGregor

Great Design is Serious Not Solemn - Paula Scher

Playing Big- Tara Mohr

Meditations- Marcus Aurelius

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Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

In this episode of Best Behaviour, Felix Johnson sits down with Psychologist,  Georgia Marasco and Interchange's new General Manager, Pete Murphy, to explore how creativity gives organisations an edge in times of change. Free‑associating their way from change-playbooks to neuroscience to Lego, they reveal how a creative approach makes change not only stick, but spark excitement and momentum across an organisation.

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Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

As we kick off FY26, it’s never been clearer that genuine team connection, a clear strategy, and deeply embedded purpose are essential ingredients for success.

Fresh from our 2025 offsite in Bright (where we unpacked all of this and more) we were reminded of a conversation Sophie and Felix had around this time last year. In it, they unearthed one of Interchange’s most powerful, yet often overlooked, secret weapons:

Offsites.

In this Best Behaviour rewind, Sophie and Felix explore why it's so important to step away from the day-to-day matters - to work on the business, not just in it - and how we use that time to Go Platinum at Interchange.

Find the Role Clarity resource Sophie mentioned here

Find our ideas for low budget offsite activities here

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn, or instagram.

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

In this episode of Best Behaviour, Georgia and Gabe dive deep into two of their all-time favourite shows - The Bear and Suits. They explore the psychodynamics, leadership styles, and emotional undercurrents driving the characters, teams, and power struggles in both series.

What do a high-pressure kitchen and a high-stakes law firm have in common? More than you’d think. Georgia and Gabe examine how these fictional settings mirror the realities of the hospitality and legal industries, and what these portrayals reveal about human behaviour.

Whether you're a media junkie or just want to see your favourite shows through a new lens, this episode is your invitation to watch smarter, feel deeper, and learn something unexpected along the way.

Check out Georgia's article here. 

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Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

In this episode of Best Behaviour, Gabe, Georgia and Jess each select an iconic change maker who inspires them, and unpack the bold moves that made these individuals true agents of change. 

Georgia dives into the story of Patagonia founder Yvon Chouinard, Jess champions ultramarathon runner and motivational speaker, Nedd Brockmann, And Gabe takes choses country music legend and creative philanthropist, Dolly Parton.

Of course, it wouldn’t be Best Behaviour without a creative twist. The trio channel their inner publicists in the second half of the episode, pitching their changemakers like PR pros, and tackling a few unexpected questions.

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Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

On this episode of Best Behaviour, we sit down with Kylie Burns to explore all things creativity and learning design — from how we harness it, to why it matters more than ever in today’s world.

We’re also joined by some very special guests who bring their fresh eyes and innate creativity to some of the trickiest organisational challenges. From origami cows to camping, their ideas might just surprise you.

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Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

Welcome back to the 2025 season of Best Behaviour! This year we've given the podcast a creative refresh, kicking things off with Episode 1 of our True Crime series.

In this episode, we dive into The Rise and Fall of Bennet and Clarke Capital, a finance firm in its golden era - until a high-stakes merger changes everything. As priorities shift, psychosocial hazards emerge and cyber safety is pushed into the background. And when a devastating data leak occurs, the firm’s response reveals just how deep the cracks run…

A gripping story of secrets, blame, and cultural failure that will leave you guessing until the very end.

Want to see more of our work at Interchange? Check out our case studies HERE

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Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

On our final episode of Best Behaviour 2024, we're celebrating the season in style with Gabe and Felix presenting the Interchange FROGS awards. Framed around our core company values, they shoutout the most thought-provoking ideas, inspiring guests, and funniest moments (including a bloopers reel!) that defined the season, and provide a sneak-peak into what's in store for 2025. 

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Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

On this week's episode of Best Behaviour, Gabe is joined by Krishna Guda, CFO at Tait Communications and cyber expert with decades of experience in the telecommunications industry, for a conversation about why culture is the cornerstone of cybersecurity, the innovative idea of a youth advisory board, and their predictions for the future of the industry.

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Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

On this week's Culture Commute, Felix, our Senior Consulting Manager, and Georgia, our Consultant and resident psychologist, take the mics for a thought-provoking conversation about the challenges of pushing psychosocial safety as a board level priority.

And in a behind-the-scenes look into a recent Psychosocial Program rollout, they'll share how Interchange’s innovative approach to culture change—paired with strong support from the CEO—was key to its success.

The Culture Commute: Safe and Sound - Behind the Curtain

The Culture Commute: PsychoWHAT? Unpacking the Terminology around Psychosocial Hazards and Psychological Safety

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Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

On this episode of Best Behaviour, Gabe has a powerful and personal conversation with Westpac's Head of Enterprise Capability & Transformation, Deepti Sachdeva, about career-defining moments, unconventional pathways, and the power of courage. 

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Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

Today on a BONUS Culture Commute episode, one of our newest Interchangers, Jess, has her debut on the mic, joined by Chris for a conversation about Interchange's newest initiative - Interchange Escapes.

For more details on Interchange Escapes, click here. Or if you’re interested in an Escape day of your own, get in touch here.

Please note: 'Interchange Escapes' is currently a Melbourne-only initiative, however we work all across Australia and Internationally, so if you'd like to explore this opportunity in your area please get in touch.

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Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

Today on the Culture Commute, Gabe and Georgia discuss the notorious Christmas and mid FY slump, why it affects us more in the Southern hemisphere, and some ways of minimising its negative effects, both as a team and individually.

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Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

Today, Chris sits down with Interchange's very own People and Culture Director, Eve Brennan, for an insight into how AI and technological advancements are affecting the world of recruitment and people and culture. 

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Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

Gabe and Felix sat down for a conversation with Lisa Burquest, Chief People Officer at Virgin Australia, to discuss how the company has focused on its culture since being acquired by Bain Capital in 2020, surviving airline shutdowns due to the COVID pandemic, the business case for prioritising culture and finding purpose in change and improvement. 

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Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

This week on Best Behaviour Gabe sits down with Tam Somers from Xero. 

Tam has been leading Sustainability at Xero since 2022, and since April 2024 has been General Manager of Sustainability and Impact. She has also spent time at Telstra and Glencore, had a stint with the Department of Foreign Affairs, and has a PhD in Comparative Media and Cultural Studies. 

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Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

One of our newest Interchangers Georgia joins Gabe on the mics today to dive into Adaptive Leadership - what being an adaptive leader is, and why you should be leaning in to adaptive challenges.

You can download the articles Gabe and Georgia mentioned here:

The Anxiety of Learning

The Work of Leadership

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Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

Sophie jumped on a call with Felix to talk about our recent Interchange offsite on the Gold Coast, why it's important to take time away to work ON the business instead of IN the business, and how we optimise the time away from client work to Go Platinum at Interchange.

Find the Role Clarity resource Sophie mentioned here

Find our ideas for low budget offsite activities here

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

Gabe and Nick sit down to talk about his last few months at Interchange, why he chose to give so much notice, and how respectfully transitioning out of a role can work for both the individual and a business. 

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Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

Fresh off the press - Gabe and Chris look into how Country Road could have handled their recent exposure as a 'toxic workplace' differently, drawing on more than a decade of culture work with some of Australia's biggest companies at Interchange. 

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Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

With 17 years at Microsoft under his belt and time at both CEDA and the CSIRO, Brett Shoemaker lives and breathes sustainability technology. In this episode of Best Behaviour Gabe and Chris chatted to Brett about finding purpose in his work and the small but impactful ways we can all make a difference in our workplaces for a better future. 

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Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

In this episode of The Culture Commute from 2023 Gabe sat down with Interchange's own Organisational Psychologist Nick Brandon-Jones to talk all things Safety Culture.

Using Chernobyl as a case study, Nick and Gabe deep-dive on how the disaster could have been prevented, how organisations can transform their Safety Culture, and how Bollywood acted as an accelerant for culture change that would have otherwise taken generations.

Follow Gabe here
and Nick here

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Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

DON'T TELL ANYONE YOU LISTENED TO THIS PODCAST!

Take a peak behind the curtain of our creative approach to Psychosocial safety event, now in its third iteration, 'Safe and Sound'.

Sophie and Felix break down all the science and secrets behind this immersive Interchange experience.

Get all the details and secure your ticket here, use code PODCAST50 for 50% off the ticket price... and remember, if you DO come, don't give away the surprise!

The psychosocial hazards that Felix and Sophie used for their game at the end of the episode:
Job Demands
Low Job Control
Poor Support
Lack of Role Clarity
Poor Organisational Change Management
Inadequate Reward & Recognition
Poor Organisational Justice
Traumatic Events or Material
Remote or Isolated Work
Poor Physical Environment
Violence & Aggression
Bullying
Harrassment
Conflict or Poor Workplace Relationships & Interactions

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Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.

'Brave people telling honest stories' - this is what Chris Doyle puts Lendlease's astounding safety leadership down to. Chris is Lendlease's Group Head of EHS and Operational Assurance and an Abassador for NSW Mentally Healthy Workplaces. Interchange's Chris Gabardi and Felix Johnson had the pleasure of unpacking the property giant's safety story over the last couple of decades with Chris, before looking to the future with new Psychosocial legislation rolling out nation-wide.

Grab your ticket to our Psychosocial Safety event here. 

Send us a message.

Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal land.

For more information about Interchange and the work that we do, check out our website, or connect with us on LinkedIn.