The Human Side of Leadership in Healthcare
The Human Side of Leadership in Healthcare, hosted by Dr. Pelè, explores what it truly means to lead in today’s complex, high-stakes healthcare environment.
Through conversations with clinicians, executives, and thought leaders, the podcast reveals how leadership is experienced by patients, teams, and organizations in real time. Each episode highlights the human behaviors that build trust, reduce burnout, strengthen culture, and improve outcomes.
In an age where AI is transforming how we operate, this podcast brings the focus back to what matters most: how leaders show up, connect, and create confidence in the moments that matter.
The Human Side of Leadership in Healthcare
228: Understanding Employee Experience From A CEO's Perspective, With Jim Smith
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Ready to take the gloves off of the Employee Experience conversation at your organization? Well, according to Human Capital thought-leader Jim Smith, "there are two types of Employee Engagement / Employee Experience (EE/EX) initiatives: the ones HR and the experts lead that make no difference whatsoever, and the ones CEOs lead that positively impacts both employees and investors."
In this episode, we deliver on the promise of some tough-love words from Jim Smith, a true warrior in the enterprise management space. Over the past forty years, Jim has served as the owner of Enterprise Management Group, providing an integrated employee engagement, cost reduction, and culture transformation process to client organizations.
The best way to connect with Jim Smith online is:
LinkedIn: https://www.linkedin.com/in/emgceo/