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Spinach in Your Teeth: Feedback That Protects Your Business - Ep 204

Brenda Meller Season 1 Episode 204

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0:00 | 13:16

Spinach in Your Teeth: How to Give (and Receive) Helpful Feedback That Protects Your Business

While at brunch with my Aunt Linda and sister Lisa, where my aunt tells me I have spinach in my teeth. I cannot make this up. 

This reminds me of my saying that a good friend points out “spinach in your teeth,” and how this can apply to things like broken email links, outdated web info, confusing checkout pages, voice-to-text typos, and LinkedIn post mistakes.

I share why I prefer giving feedback privately and asking permission if I don’t know someone well. 

I also describe messaging my friend and client Wendy Schoen about a possible typo that turned out to be correct. I also recount a Kajabi coupon-code setup mistake that accidentally gave 100% off (which would have been a $2,500 error!) instead of $67 off, how someone alerted me, and how I rewarded him with an autographed book.

 I invite listeners to DM or email me with any errors they spot and recommend the spinach and Monterey crepes.

00:00 Brunch Spinach Moment
00:50 Good Friends Speak Up
01:27 When to Ask Permission
02:06 Digital Spinach Examples
03:10 This "Font" Was Not a Typo
04:18 Private Feedback Etiquette
05:08 Coupon Code Costly Error
09:17 Reward the Spotters
10:02 Wrap Up and Crepe Tip

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My name is Brenda Meller. I'm a LinkedIn coach, consultant, speaker, and author. My company is Meller Marketing and I help business professionals get a bigger slice of the LinkedIn pie. 

Visit mellermarketing.com

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