The MOSO: We're turning up the volume
The MOSO Podcast is the unapologetic voice of micro and solo business owners, those building big dreams from the ground up, often with limited resources but limitless ambition. Created by Monique LaRue, founder of The MOSO Nation, the podcast celebrates the MOSO Mentality—the unwavering resilience, creativity, and hustle it takes to keep going, even when the world doesn’t see you (yet).
Each episode turns up the volume on the economic power of MOSOs through real stories, reflective solo episodes, and candid conversations that highlight how micro and solo business owners are not only surviving but also shaping the future of work, wealth, and community.
From building a brand while caregiving, to launching your next big thing with just grit and a Gmail account, The MOSO Podcast is your space to feel seen, stay inspired, and remember that micro doesn’t mean minor—it means movement.
Turn Up the Volume. Live the MOSO Life.
The MOSO: We're turning up the volume
Ep.4 - Vince Rose + Monique LaRue: The Mandela Approach to Customer Care
I've listened to Vince Rose, Financial Banking Customer Care Leader, for many years. He didn't know he was an inspiration to someone in America. He resides in the UK. Vince Rose is a highly accomplished Customer Care Leader with a wealth of experience in the banking industry. Currently serving as the Customer Care Leader for Barclays in London, UK, Vince has been driving the delivery of the Retail, Premier, Mortgage, and Business proposition within his market since May 2017. With a focus on building strong customer relationships, Vince consistently provides exceptional customer experiences by understanding and meeting their needs. His leadership has led to engaged and high-performing teams, achieving remarkable results aligned with company and customer objectives.
The Gumbo:
- Nelson Mandela's influence on his leadership and how he uses it as a model for his approach at work.
- Anything is possible, even when you come from poor/humble beginnings. I can relate, and so can Vince.
- Giving everyone a voice at the table is a passion...
"Stay connected, stay mindful."
Podcast – MONIQUE LARUE CONSULTING & MEDIA
