{"version":"1.0.0","segments":[{"speaker":"Beth Brown","startTime":0.0,"endTime":0.36,"body":"Music."},{"speaker":"Beth Brown","startTime":10.05,"endTime":14.7,"body":"Welcome to Q and A with Dr. K, a"},{"speaker":"Beth Brown","startTime":10.05,"endTime":14.7,"body":"podcast by Mountain Pacific"},{"speaker":"Beth Brown","startTime":14.7,"endTime":18.51,"body":"Quality Health, where we sit"},{"speaker":"Beth Brown","startTime":14.7,"endTime":18.51,"body":"down with Dr. Doug Kuntzweiler"},{"speaker":"Beth Brown","startTime":18.72,"endTime":22.47,"body":"and get your health questions"},{"speaker":"Beth Brown","startTime":18.72,"endTime":22.47,"body":"answered, because on Q and A"},{"speaker":"Beth Brown","startTime":22.47,"endTime":25.5,"body":"with Dr. K, the doctor is always"},{"speaker":"Beth Brown","startTime":22.47,"endTime":25.5,"body":"in."},{"speaker":"Beth Brown","startTime":36.0,"endTime":38.76,"body":"Hello, everyone. This is Beth"},{"speaker":"Beth Brown","startTime":36.0,"endTime":38.76,"body":"Brown, your host, and joining"},{"speaker":"Beth Brown","startTime":38.76,"endTime":42.27,"body":"us, as always, is the wonderful"},{"speaker":"Beth Brown","startTime":38.76,"endTime":42.27,"body":"Dr. Doug Kuntzweiler, Mountain"},{"speaker":"Beth Brown","startTime":42.27,"endTime":45.75,"body":"Pacific's chief medical officer."},{"speaker":"Beth Brown","startTime":42.27,"endTime":45.75,"body":"Thanks again for always being"},{"speaker":"Beth Brown","startTime":45.75,"endTime":48.33,"body":"here with us, Dr. K, to answer"},{"speaker":"Beth Brown","startTime":45.75,"endTime":48.33,"body":"our questions."},{"speaker":"Dr. Doug Kuntzweiler","startTime":48.63,"endTime":49.77,"body":"Thanks for"},{"speaker":"Dr. Doug Kuntzweiler","startTime":48.63,"endTime":49.77,"body":"having me, Beth."},{"speaker":"Beth Brown","startTime":49.0,"endTime":53.62,"body":"So we're back with"},{"speaker":"Beth Brown","startTime":49.0,"endTime":53.62,"body":"what is going to be the last"},{"speaker":"Beth Brown","startTime":53.62,"endTime":56.41,"body":"episode in our series. We've"},{"speaker":"Beth Brown","startTime":53.62,"endTime":56.41,"body":"been talking about how to help"},{"speaker":"Beth Brown","startTime":56.41,"endTime":59.62,"body":"patients feel empowered and to"},{"speaker":"Beth Brown","startTime":56.41,"endTime":59.62,"body":"be more confident in the way"},{"speaker":"Beth Brown","startTime":59.62,"endTime":61.6,"body":"that they are getting their"},{"speaker":"Beth Brown","startTime":59.62,"endTime":61.6,"body":"health care and taking care of"},{"speaker":"Beth Brown","startTime":61.6,"endTime":65.11,"body":"their health. And so in our"},{"speaker":"Beth Brown","startTime":61.6,"endTime":65.11,"body":"first episode, we dove into the"},{"speaker":"Beth Brown","startTime":65.11,"endTime":68.8,"body":"importance of asking questions,"},{"speaker":"Beth Brown","startTime":65.11,"endTime":68.8,"body":"and how asking those questions"},{"speaker":"Beth Brown","startTime":68.8,"endTime":72.1,"body":"can improve the communication"},{"speaker":"Beth Brown","startTime":68.8,"endTime":72.1,"body":"you have with your providers and"},{"speaker":"Beth Brown","startTime":72.1,"endTime":74.23,"body":"to help you better understand"},{"speaker":"Beth Brown","startTime":72.1,"endTime":74.23,"body":"your health. And so I would"},{"speaker":"Beth Brown","startTime":74.23,"endTime":76.57,"body":"invite people to go back and"},{"speaker":"Beth Brown","startTime":74.23,"endTime":76.57,"body":"listen to that episode if they"},{"speaker":"Beth Brown","startTime":76.57,"endTime":79.99,"body":"haven't already. And then we"},{"speaker":"Beth Brown","startTime":76.57,"endTime":79.99,"body":"talked with you, Dr. K, and with"},{"speaker":"Beth Brown","startTime":79.99,"endTime":83.14,"body":"one of our pharmacists, Kyla,"},{"speaker":"Beth Brown","startTime":79.99,"endTime":83.14,"body":"about truly knowing your"},{"speaker":"Beth Brown","startTime":83.14,"endTime":86.95,"body":"medications and taking advantage"},{"speaker":"Beth Brown","startTime":83.14,"endTime":86.95,"body":"of your pharmacist, because your"},{"speaker":"Beth Brown","startTime":86.98,"endTime":90.19,"body":"pharmacist is such an amazing"},{"speaker":"Beth Brown","startTime":86.98,"endTime":90.19,"body":"and available health resource"},{"speaker":"Beth Brown","startTime":90.19,"endTime":92.83,"body":"for your health care and for"},{"speaker":"Beth Brown","startTime":90.19,"endTime":92.83,"body":"your health. So today, what"},{"speaker":"Beth Brown","startTime":92.83,"endTime":96.7,"body":"we're going to talk about is"},{"speaker":"Beth Brown","startTime":92.83,"endTime":96.7,"body":"some of the ways that technology"},{"speaker":"Beth Brown","startTime":96.73,"endTime":99.94,"body":"can help us better manage our"},{"speaker":"Beth Brown","startTime":96.73,"endTime":99.94,"body":"health and better navigate our"},{"speaker":"Beth Brown","startTime":99.94,"endTime":103.15,"body":"health care and how to feel"},{"speaker":"Beth Brown","startTime":99.94,"endTime":103.15,"body":"empowered and more confident"},{"speaker":"Beth Brown","startTime":103.15,"endTime":107.47,"body":"about how we use health"},{"speaker":"Beth Brown","startTime":103.15,"endTime":107.47,"body":"information technology, or HIT,"},{"speaker":"Beth Brown","startTime":107.5,"endTime":111.28,"body":"or health IT has different"},{"speaker":"Beth Brown","startTime":107.5,"endTime":111.28,"body":"names. So Dr. K, let's start"},{"speaker":"Beth Brown","startTime":111.28,"endTime":115.27,"body":"with what are we talking about?"},{"speaker":"Beth Brown","startTime":111.28,"endTime":115.27,"body":"What all can HIT, or health"},{"speaker":"Beth Brown","startTime":115.27,"endTime":117.49,"body":"information technology,"},{"speaker":"Beth Brown","startTime":115.27,"endTime":117.49,"body":"encompass?"},{"speaker":"Dr. Doug Kuntzweiler","startTime":118.57,"endTime":120.28,"body":"Everything"},{"speaker":"Dr. Doug Kuntzweiler","startTime":118.57,"endTime":120.28,"body":"that I don't understand."},{"speaker":"Dr. Doug Kuntzweiler","startTime":120.0,"endTime":127.65,"body":"I am one of the boomiest of the"},{"speaker":"Dr. Doug Kuntzweiler","startTime":120.0,"endTime":127.65,"body":"boomers, and almost nothing that"},{"speaker":"Dr. Doug Kuntzweiler","startTime":127.65,"endTime":131.67,"body":"I was using at the end of my"},{"speaker":"Dr. Doug Kuntzweiler","startTime":127.65,"endTime":131.67,"body":"active medical career existed"},{"speaker":"Dr. Doug Kuntzweiler","startTime":131.67,"endTime":135.24,"body":"when I started in practice. I"},{"speaker":"Dr. Doug Kuntzweiler","startTime":131.67,"endTime":135.24,"body":"grew up during the polio"},{"speaker":"Dr. Doug Kuntzweiler","startTime":135.27,"endTime":140.31,"body":"epidemic in the 1950s, and I,"},{"speaker":"Dr. Doug Kuntzweiler","startTime":135.27,"endTime":140.31,"body":"over the course of my life, had"},{"speaker":"Dr. Doug Kuntzweiler","startTime":140.31,"endTime":145.11,"body":"gone from iron lungs used to"},{"speaker":"Dr. Doug Kuntzweiler","startTime":140.31,"endTime":145.11,"body":"ventilate people to home"},{"speaker":"Dr. Doug Kuntzweiler","startTime":145.11,"endTime":149.49,"body":"ventilators. So health"},{"speaker":"Dr. Doug Kuntzweiler","startTime":145.11,"endTime":149.49,"body":"information technology takes in"},{"speaker":"Dr. Doug Kuntzweiler","startTime":149.58,"endTime":154.29,"body":"all of this, mostly electronic,"},{"speaker":"Dr. Doug Kuntzweiler","startTime":149.58,"endTime":154.29,"body":"not exclusively, but mostly"},{"speaker":"Dr. Doug Kuntzweiler","startTime":154.32,"endTime":159.33,"body":"electronic technology that"},{"speaker":"Dr. Doug Kuntzweiler","startTime":154.32,"endTime":159.33,"body":"centers around every aspect of"},{"speaker":"Dr. Doug Kuntzweiler","startTime":159.33,"endTime":163.65,"body":"health care. So it encompasses"},{"speaker":"Dr. Doug Kuntzweiler","startTime":159.33,"endTime":163.65,"body":"things like electronic health"},{"speaker":"Dr. Doug Kuntzweiler","startTime":163.65,"endTime":166.65,"body":"record. Do the electronic"},{"speaker":"Dr. Doug Kuntzweiler","startTime":163.65,"endTime":166.65,"body":"medical record instead of"},{"speaker":"Dr. Doug Kuntzweiler","startTime":166.65,"endTime":170.34,"body":"handwritten notes. Now,"},{"speaker":"Dr. Doug Kuntzweiler","startTime":166.65,"endTime":170.34,"body":"everything is digital and"},{"speaker":"Dr. Doug Kuntzweiler","startTime":170.34,"endTime":173.91,"body":"available digitally. It includes"},{"speaker":"Dr. Doug Kuntzweiler","startTime":170.34,"endTime":173.91,"body":"things like patient portals,"},{"speaker":"Dr. Doug Kuntzweiler","startTime":173.91,"endTime":176.79,"body":"which are they sound like"},{"speaker":"Dr. Doug Kuntzweiler","startTime":173.91,"endTime":176.79,"body":"something you crawl into, but"},{"speaker":"Dr. Doug Kuntzweiler","startTime":176.79,"endTime":180.27,"body":"basically, it's just a website"},{"speaker":"Dr. Doug Kuntzweiler","startTime":176.79,"endTime":180.27,"body":"that allows you to access"},{"speaker":"Dr. Doug Kuntzweiler","startTime":180.3,"endTime":184.8,"body":"information about your health"},{"speaker":"Dr. Doug Kuntzweiler","startTime":180.3,"endTime":184.8,"body":"care, all of the monitors, the"},{"speaker":"Dr. Doug Kuntzweiler","startTime":184.8,"endTime":188.58,"body":"sophisticated monitors that we"},{"speaker":"Dr. Doug Kuntzweiler","startTime":184.8,"endTime":188.58,"body":"use in the hospital. Now, even"},{"speaker":"Dr. Doug Kuntzweiler","startTime":189.0,"endTime":192.18,"body":"the billing is all done"},{"speaker":"Dr. Doug Kuntzweiler","startTime":189.0,"endTime":192.18,"body":"electronically. Now, nothing"},{"speaker":"Dr. Doug Kuntzweiler","startTime":192.18,"endTime":196.17,"body":"gets mailed anymore. It's all"},{"speaker":"Dr. Doug Kuntzweiler","startTime":192.18,"endTime":196.17,"body":"digitized, and it also"},{"speaker":"Dr. Doug Kuntzweiler","startTime":196.17,"endTime":200.07,"body":"encompasses things like medical"},{"speaker":"Dr. Doug Kuntzweiler","startTime":196.17,"endTime":200.07,"body":"jewelry, like fitbits and the"},{"speaker":"Dr. Doug Kuntzweiler","startTime":200.07,"endTime":203.34,"body":"rings and other watches that"},{"speaker":"Dr. Doug Kuntzweiler","startTime":200.07,"endTime":203.34,"body":"track how active you are during"},{"speaker":"Dr. Doug Kuntzweiler","startTime":203.34,"endTime":206.67,"body":"the day, how many steps you"},{"speaker":"Dr. Doug Kuntzweiler","startTime":203.34,"endTime":206.67,"body":"take, some of them even track"},{"speaker":"Dr. Doug Kuntzweiler","startTime":206.67,"endTime":211.08,"body":"your sleep. Continuous glucose"},{"speaker":"Dr. Doug Kuntzweiler","startTime":206.67,"endTime":211.08,"body":"monitors, it used to be that"},{"speaker":"Dr. Doug Kuntzweiler","startTime":211.08,"endTime":215.4,"body":"diabetics were poking themselves"},{"speaker":"Dr. Doug Kuntzweiler","startTime":211.08,"endTime":215.4,"body":"in a finger twice, three times a"},{"speaker":"Dr. Doug Kuntzweiler","startTime":215.4,"endTime":218.16,"body":"day, and they wound up with"},{"speaker":"Dr. Doug Kuntzweiler","startTime":215.4,"endTime":218.16,"body":"nothing but scars on their"},{"speaker":"Dr. Doug Kuntzweiler","startTime":218.16,"endTime":222.6,"body":"fingertips. Now there are"},{"speaker":"Dr. Doug Kuntzweiler","startTime":218.16,"endTime":222.6,"body":"monitors that go on their their"},{"speaker":"Dr. Doug Kuntzweiler","startTime":222.6,"endTime":225.39,"body":"arm, around their abdomen, and"},{"speaker":"Dr. Doug Kuntzweiler","startTime":222.6,"endTime":225.39,"body":"they continuously monitor the"},{"speaker":"Dr. Doug Kuntzweiler","startTime":225.39,"endTime":228.63,"body":"glucose. And some of them then"},{"speaker":"Dr. Doug Kuntzweiler","startTime":225.39,"endTime":228.63,"body":"will Bluetooth it to their"},{"speaker":"Dr. Doug Kuntzweiler","startTime":228.63,"endTime":231.42,"body":"telephone so they know minute to"},{"speaker":"Dr. Doug Kuntzweiler","startTime":228.63,"endTime":231.42,"body":"minute what their blood sugar"},{"speaker":"Dr. Doug Kuntzweiler","startTime":231.42,"endTime":237.12,"body":"is, just to see change in in the"},{"speaker":"Dr. Doug Kuntzweiler","startTime":231.42,"endTime":237.12,"body":"management of diabetes. And"},{"speaker":"Dr. Doug Kuntzweiler","startTime":237.15,"endTime":241.38,"body":"there's just almost no end to"},{"speaker":"Dr. Doug Kuntzweiler","startTime":237.15,"endTime":241.38,"body":"it. Blood pressure monitors are"},{"speaker":"Dr. Doug Kuntzweiler","startTime":241.38,"endTime":246.27,"body":"all digitized now and record and"},{"speaker":"Dr. Doug Kuntzweiler","startTime":241.38,"endTime":246.27,"body":"it's just incredible. When you"},{"speaker":"Dr. Doug Kuntzweiler","startTime":246.45,"endTime":250.38,"body":"you think about the technology"},{"speaker":"Dr. Doug Kuntzweiler","startTime":246.45,"endTime":250.38,"body":"that we are surrounded with that"},{"speaker":"Dr. Doug Kuntzweiler","startTime":250.38,"endTime":253.44,"body":"relates to our health, it is"},{"speaker":"Dr. Doug Kuntzweiler","startTime":250.38,"endTime":253.44,"body":"amazing."},{"speaker":"Beth Brown","startTime":253.44,"endTime":258.15,"body":"And to your point, a"},{"speaker":"Beth Brown","startTime":253.44,"endTime":258.15,"body":"lot of these technological items"},{"speaker":"Beth Brown","startTime":258.15,"endTime":262.56,"body":"were very much used by providers"},{"speaker":"Beth Brown","startTime":258.15,"endTime":262.56,"body":"and were not so much used by the"},{"speaker":"Beth Brown","startTime":262.56,"endTime":267.36,"body":"patient, but now that has been"},{"speaker":"Beth Brown","startTime":262.56,"endTime":267.36,"body":"another big shift over time that"},{"speaker":"Beth Brown","startTime":267.36,"endTime":270.24,"body":"it's not just the providers"},{"speaker":"Beth Brown","startTime":267.36,"endTime":270.24,"body":"getting into those electronic"},{"speaker":"Beth Brown","startTime":270.24,"endTime":272.61,"body":"medical records or electronic"},{"speaker":"Beth Brown","startTime":270.24,"endTime":272.61,"body":"health records, but we're"},{"speaker":"Beth Brown","startTime":272.61,"endTime":275.73,"body":"encouraging patients to get into"},{"speaker":"Beth Brown","startTime":272.61,"endTime":275.73,"body":"them too via those patient"},{"speaker":"Beth Brown","startTime":275.73,"endTime":280.05,"body":"portals. So can you talk about"},{"speaker":"Beth Brown","startTime":275.73,"endTime":280.05,"body":"that shift a little bit of why"},{"speaker":"Beth Brown","startTime":280.08,"endTime":284.37,"body":"it really is becoming something"},{"speaker":"Beth Brown","startTime":280.08,"endTime":284.37,"body":"that patients use as much,"},{"speaker":"Beth Brown","startTime":284.46,"endTime":288.42,"body":"arguably, as providers, and why"},{"speaker":"Beth Brown","startTime":284.46,"endTime":288.42,"body":"that is important, and maybe"},{"speaker":"Beth Brown","startTime":288.42,"endTime":291.75,"body":"people should try to overcome"},{"speaker":"Beth Brown","startTime":288.42,"endTime":291.75,"body":"their fears or their discomfort"},{"speaker":"Beth Brown","startTime":291.75,"endTime":294.66,"body":"with some of these electronic or"},{"speaker":"Beth Brown","startTime":291.75,"endTime":294.66,"body":"digital tools."},{"speaker":"Dr. Doug Kuntzweiler","startTime":294.0,"endTime":295.56,"body":"Yeah, when"},{"speaker":"Dr. Doug Kuntzweiler","startTime":294.0,"endTime":295.56,"body":"I started in medicine in the"},{"speaker":"Dr. Doug Kuntzweiler","startTime":295.56,"endTime":303.84,"body":"late 70s, the chart was created"},{"speaker":"Dr. Doug Kuntzweiler","startTime":295.56,"endTime":303.84,"body":"by the people providing care,"},{"speaker":"Dr. Doug Kuntzweiler","startTime":303.84,"endTime":308.31,"body":"the physicians and the nurses."},{"speaker":"Dr. Doug Kuntzweiler","startTime":303.84,"endTime":308.31,"body":"And the thinking was that, is"},{"speaker":"Dr. Doug Kuntzweiler","startTime":308.37,"endTime":312.36,"body":"our chart, and patients weren't"},{"speaker":"Dr. Doug Kuntzweiler","startTime":308.37,"endTime":312.36,"body":"granted access to it. They had"},{"speaker":"Dr. Doug Kuntzweiler","startTime":312.36,"endTime":316.08,"body":"to go to extraordinary measures"},{"speaker":"Dr. Doug Kuntzweiler","startTime":312.36,"endTime":316.08,"body":"if they wanted their chart or"},{"speaker":"Dr. Doug Kuntzweiler","startTime":316.14,"endTime":318.66,"body":"wanted to be able to read it."},{"speaker":"Dr. Doug Kuntzweiler","startTime":316.14,"endTime":318.66,"body":"And it was this sort of"},{"speaker":"Dr. Doug Kuntzweiler","startTime":318.66,"endTime":321.87,"body":"Neanderthal thinking that, well,"},{"speaker":"Dr. Doug Kuntzweiler","startTime":318.66,"endTime":321.87,"body":"I made this chart, it's mine."},{"speaker":"Dr. Doug Kuntzweiler","startTime":322.08,"endTime":325.74,"body":"Even though it is about the most"},{"speaker":"Dr. Doug Kuntzweiler","startTime":322.08,"endTime":325.74,"body":"intimate details of your health,"},{"speaker":"Dr. Doug Kuntzweiler","startTime":325.74,"endTime":329.97,"body":"you're not allowed to look at"},{"speaker":"Dr. Doug Kuntzweiler","startTime":325.74,"endTime":329.97,"body":"it. And so over time, there was"},{"speaker":"Dr. Doug Kuntzweiler","startTime":330.03,"endTime":333.93,"body":"this change where patients"},{"speaker":"Dr. Doug Kuntzweiler","startTime":330.03,"endTime":333.93,"body":"demanded to be able to look at"},{"speaker":"Dr. Doug Kuntzweiler","startTime":333.93,"endTime":337.89,"body":"their charts. And that has"},{"speaker":"Dr. Doug Kuntzweiler","startTime":333.93,"endTime":337.89,"body":"gradually changed. And now what"},{"speaker":"Dr. Doug Kuntzweiler","startTime":337.89,"endTime":341.79,"body":"providers have come to realize"},{"speaker":"Dr. Doug Kuntzweiler","startTime":337.89,"endTime":341.79,"body":"is that the patient who has"},{"speaker":"Dr. Doug Kuntzweiler","startTime":341.79,"endTime":344.97,"body":"access to their chart and sees"},{"speaker":"Dr. Doug Kuntzweiler","startTime":341.79,"endTime":344.97,"body":"what's going on is a better"},{"speaker":"Dr. Doug Kuntzweiler","startTime":344.97,"endTime":348.09,"body":"patient. They're more involved"},{"speaker":"Dr. Doug Kuntzweiler","startTime":344.97,"endTime":348.09,"body":"in their health care, they are"},{"speaker":"Dr. Doug Kuntzweiler","startTime":348.09,"endTime":351.72,"body":"more likely to be compliant with"},{"speaker":"Dr. Doug Kuntzweiler","startTime":348.09,"endTime":351.72,"body":"recommendations and with the"},{"speaker":"Dr. Doug Kuntzweiler","startTime":351.72,"endTime":354.96,"body":"decisions that they have helped"},{"speaker":"Dr. Doug Kuntzweiler","startTime":351.72,"endTime":354.96,"body":"to make about their treatment."},{"speaker":"Dr. Doug Kuntzweiler","startTime":355.29,"endTime":360.84,"body":"So it has gradually shifted, and"},{"speaker":"Dr. Doug Kuntzweiler","startTime":355.29,"endTime":360.84,"body":"who is more concerned about your"},{"speaker":"Dr. Doug Kuntzweiler","startTime":360.84,"endTime":365.52,"body":"personal health than you are,"},{"speaker":"Dr. Doug Kuntzweiler","startTime":360.84,"endTime":365.52,"body":"and this access to your chart"},{"speaker":"Dr. Doug Kuntzweiler","startTime":365.52,"endTime":369.48,"body":"and to your information allows"},{"speaker":"Dr. Doug Kuntzweiler","startTime":365.52,"endTime":369.48,"body":"you to be intimately involved"},{"speaker":"Dr. Doug Kuntzweiler","startTime":369.48,"endTime":374.34,"body":"with that. And if it's going to"},{"speaker":"Dr. Doug Kuntzweiler","startTime":369.48,"endTime":374.34,"body":"be useful, your medical record,"},{"speaker":"Dr. Doug Kuntzweiler","startTime":374.34,"endTime":376.95,"body":"all of these technological"},{"speaker":"Dr. Doug Kuntzweiler","startTime":374.34,"endTime":376.95,"body":"things we've talked about that"},{"speaker":"Dr. Doug Kuntzweiler","startTime":376.95,"endTime":380.79,"body":"relate to your health, they need"},{"speaker":"Dr. Doug Kuntzweiler","startTime":376.95,"endTime":380.79,"body":"to be accurate, and you are the"},{"speaker":"Dr. Doug Kuntzweiler","startTime":380.79,"endTime":383.97,"body":"only person who really can"},{"speaker":"Dr. Doug Kuntzweiler","startTime":380.79,"endTime":383.97,"body":"provide that that accuracy. I"},{"speaker":"Dr. Doug Kuntzweiler","startTime":384.03,"endTime":387.42,"body":"I've had charge where my birth"},{"speaker":"Dr. Doug Kuntzweiler","startTime":384.03,"endTime":387.42,"body":"date was wrong or where my name"},{"speaker":"Dr. Doug Kuntzweiler","startTime":387.42,"endTime":391.77,"body":"was spelled wrong. If you think"},{"speaker":"Dr. Doug Kuntzweiler","startTime":387.42,"endTime":391.77,"body":"about things like reconciling"},{"speaker":"Dr. Doug Kuntzweiler","startTime":391.77,"endTime":395.91,"body":"your medication list, you know,"},{"speaker":"Dr. Doug Kuntzweiler","startTime":391.77,"endTime":395.91,"body":"if you're young, it's probably"},{"speaker":"Dr. Doug Kuntzweiler","startTime":395.91,"endTime":399.51,"body":"not very relevant, but as you"},{"speaker":"Dr. Doug Kuntzweiler","startTime":395.91,"endTime":399.51,"body":"age, you wind up getting put on"},{"speaker":"Dr. Doug Kuntzweiler","startTime":399.51,"endTime":403.11,"body":"more and more meds every few"},{"speaker":"Dr. Doug Kuntzweiler","startTime":399.51,"endTime":403.11,"body":"months, one is stopped, another"},{"speaker":"Dr. Doug Kuntzweiler","startTime":403.11,"endTime":407.13,"body":"is started, and it doesn't take"},{"speaker":"Dr. Doug Kuntzweiler","startTime":403.11,"endTime":407.13,"body":"any time at all before nobody"},{"speaker":"Dr. Doug Kuntzweiler","startTime":407.13,"endTime":409.68,"body":"knows what you're actually"},{"speaker":"Dr. Doug Kuntzweiler","startTime":407.13,"endTime":409.68,"body":"taking, probably including"},{"speaker":"Dr. Doug Kuntzweiler","startTime":409.68,"endTime":414.18,"body":"yourself. But with an electronic"},{"speaker":"Dr. Doug Kuntzweiler","startTime":409.68,"endTime":414.18,"body":"medical record in the"},{"speaker":"Dr. Doug Kuntzweiler","startTime":414.21,"endTime":418.71,"body":"digitization in the pharmacies,"},{"speaker":"Dr. Doug Kuntzweiler","startTime":414.21,"endTime":418.71,"body":"it's much, much easier to keep"},{"speaker":"Dr. Doug Kuntzweiler","startTime":418.71,"endTime":422.73,"body":"that medical record accurate,"},{"speaker":"Dr. Doug Kuntzweiler","startTime":418.71,"endTime":422.73,"body":"and it needs to be complete."},{"speaker":"Dr. Doug Kuntzweiler","startTime":423.06,"endTime":426.84,"body":"People see different providers,"},{"speaker":"Dr. Doug Kuntzweiler","startTime":423.06,"endTime":426.84,"body":"and they sometimes, you know,"},{"speaker":"Dr. Doug Kuntzweiler","startTime":426.84,"endTime":429.03,"body":"when they're asked about their"},{"speaker":"Dr. Doug Kuntzweiler","startTime":426.84,"endTime":429.03,"body":"medical history, they will"},{"speaker":"Dr. Doug Kuntzweiler","startTime":429.03,"endTime":432.24,"body":"forget that, oh, a cardiologist"},{"speaker":"Dr. Doug Kuntzweiler","startTime":429.03,"endTime":432.24,"body":"two years ago said I had a"},{"speaker":"Dr. Doug Kuntzweiler","startTime":432.24,"endTime":435.72,"body":"mitral valve problem, that sort"},{"speaker":"Dr. Doug Kuntzweiler","startTime":432.24,"endTime":435.72,"body":"of thing. And if that's all in"},{"speaker":"Dr. Doug Kuntzweiler","startTime":435.72,"endTime":441.12,"body":"your chart, then it is going to"},{"speaker":"Dr. Doug Kuntzweiler","startTime":435.72,"endTime":441.12,"body":"be complete, and you should have"},{"speaker":"Dr. Doug Kuntzweiler","startTime":441.12,"endTime":444.0,"body":"it because it is. It's readily"},{"speaker":"Dr. Doug Kuntzweiler","startTime":441.12,"endTime":444.0,"body":"available to all of your"},{"speaker":"Dr. Doug Kuntzweiler","startTime":444.0,"endTime":447.24,"body":"providers then, and everything"},{"speaker":"Dr. Doug Kuntzweiler","startTime":444.0,"endTime":447.24,"body":"can be in there, including your"},{"speaker":"Dr. Doug Kuntzweiler","startTime":447.24,"endTime":450.33,"body":"advanced directives, which we've"},{"speaker":"Dr. Doug Kuntzweiler","startTime":447.24,"endTime":450.33,"body":"talked about on other podcasts."},{"speaker":"Dr. Doug Kuntzweiler","startTime":450.33,"endTime":454.92,"body":"So the health technology is not"},{"speaker":"Dr. Doug Kuntzweiler","startTime":450.33,"endTime":454.92,"body":"going anywhere we we have to"},{"speaker":"Dr. Doug Kuntzweiler","startTime":454.92,"endTime":457.92,"body":"live with it. I know it gets"},{"speaker":"Dr. Doug Kuntzweiler","startTime":454.92,"endTime":457.92,"body":"frustrating, especially people"},{"speaker":"Dr. Doug Kuntzweiler","startTime":457.92,"endTime":460.98,"body":"in my generation can get pretty"},{"speaker":"Dr. Doug Kuntzweiler","startTime":457.92,"endTime":460.98,"body":"frustrated with it, because I'm"},{"speaker":"Dr. Doug Kuntzweiler","startTime":460.98,"endTime":464.91,"body":"not as computer savvy as younger"},{"speaker":"Dr. Doug Kuntzweiler","startTime":460.98,"endTime":464.91,"body":"folks, but it's not going"},{"speaker":"Dr. Doug Kuntzweiler","startTime":464.91,"endTime":468.63,"body":"anywhere, and on the whole, it"},{"speaker":"Dr. Doug Kuntzweiler","startTime":464.91,"endTime":468.63,"body":"leads to better care, I believe."},{"speaker":"Dr. Doug Kuntzweiler","startTime":468.63,"endTime":470.01,"body":"So we need to be involved."},{"speaker":"Beth Brown","startTime":471.03,"endTime":473.58,"body":"Okay, that's great."},{"speaker":"Beth Brown","startTime":471.03,"endTime":473.58,"body":"And you talked about our chart"},{"speaker":"Beth Brown","startTime":473.67,"endTime":476.79,"body":"of our electronic health record,"},{"speaker":"Beth Brown","startTime":473.67,"endTime":476.79,"body":"and some of the different items"},{"speaker":"Beth Brown","startTime":476.79,"endTime":481.17,"body":"that might be in there about us,"},{"speaker":"Beth Brown","startTime":476.79,"endTime":481.17,"body":"including medications. What sort"},{"speaker":"Beth Brown","startTime":481.17,"endTime":483.99,"body":"of information needs to be in"},{"speaker":"Beth Brown","startTime":481.17,"endTime":483.99,"body":"there for that electronic health"},{"speaker":"Beth Brown","startTime":483.99,"endTime":486.99,"body":"record to be complete? What are"},{"speaker":"Beth Brown","startTime":483.99,"endTime":486.99,"body":"some of the other different"},{"speaker":"Beth Brown","startTime":486.99,"endTime":490.35,"body":"things that people can expect to"},{"speaker":"Beth Brown","startTime":486.99,"endTime":490.35,"body":"see or that our providers use"},{"speaker":"Beth Brown","startTime":490.38,"endTime":493.38,"body":"when we're getting health care"},{"speaker":"Beth Brown","startTime":490.38,"endTime":493.38,"body":"that are in that electronic"},{"speaker":"Beth Brown","startTime":493.38,"endTime":495.54,"body":"health record or in our chart,"},{"speaker":"Beth Brown","startTime":493.38,"endTime":495.54,"body":"as you said?"},{"speaker":"Dr. Doug Kuntzweiler","startTime":496.44,"endTime":499.08,"body":"Yeah, the"},{"speaker":"Dr. Doug Kuntzweiler","startTime":496.44,"endTime":499.08,"body":"things that are important to"},{"speaker":"Dr. Doug Kuntzweiler","startTime":499.08,"endTime":503.04,"body":"your health and so an accurate"},{"speaker":"Dr. Doug Kuntzweiler","startTime":499.08,"endTime":503.04,"body":"history of your health,"},{"speaker":"Dr. Doug Kuntzweiler","startTime":503.55,"endTime":507.39,"body":"including all the problems, all"},{"speaker":"Dr. Doug Kuntzweiler","startTime":503.55,"endTime":507.39,"body":"the surgeries, anything that's"},{"speaker":"Dr. Doug Kuntzweiler","startTime":507.39,"endTime":511.11,"body":"been a problem for you, your"},{"speaker":"Dr. Doug Kuntzweiler","startTime":507.39,"endTime":511.11,"body":"family history, everything you"},{"speaker":"Dr. Doug Kuntzweiler","startTime":511.11,"endTime":514.71,"body":"know about your family history"},{"speaker":"Dr. Doug Kuntzweiler","startTime":511.11,"endTime":514.71,"body":"that you can find out that"},{"speaker":"Dr. Doug Kuntzweiler","startTime":514.71,"endTime":518.85,"body":"should be in there, things about"},{"speaker":"Dr. Doug Kuntzweiler","startTime":514.71,"endTime":518.85,"body":"your social history, like how"},{"speaker":"Dr. Doug Kuntzweiler","startTime":518.97,"endTime":521.91,"body":"ambulatory you are, whether or"},{"speaker":"Dr. Doug Kuntzweiler","startTime":518.97,"endTime":521.91,"body":"not You have food safety,"},{"speaker":"Dr. Doug Kuntzweiler","startTime":521.91,"endTime":525.06,"body":"whether or not you live in a"},{"speaker":"Dr. Doug Kuntzweiler","startTime":521.91,"endTime":525.06,"body":"safe environment, whether or not"},{"speaker":"Dr. Doug Kuntzweiler","startTime":525.09,"endTime":528.6,"body":"you are engaged in society, or"},{"speaker":"Dr. Doug Kuntzweiler","startTime":525.09,"endTime":528.6,"body":"whether you know you're living"},{"speaker":"Dr. Doug Kuntzweiler","startTime":528.6,"endTime":532.65,"body":"by yourself. All those things"},{"speaker":"Dr. Doug Kuntzweiler","startTime":528.6,"endTime":532.65,"body":"have huge impact on our health,"},{"speaker":"Dr. Doug Kuntzweiler","startTime":532.68,"endTime":537.21,"body":"our health status, and so all of"},{"speaker":"Dr. Doug Kuntzweiler","startTime":532.68,"endTime":537.21,"body":"that needs to be in there, and"},{"speaker":"Dr. Doug Kuntzweiler","startTime":537.21,"endTime":539.52,"body":"it needs to be kept up to date"},{"speaker":"Dr. Doug Kuntzweiler","startTime":537.21,"endTime":539.52,"body":"and kept accurate."},{"speaker":"Beth Brown","startTime":540.59,"endTime":543.47,"body":"And yeah, I"},{"speaker":"Beth Brown","startTime":540.59,"endTime":543.47,"body":"appreciate talking about where"},{"speaker":"Beth Brown","startTime":543.47,"endTime":545.81,"body":"you live or some of the other"},{"speaker":"Beth Brown","startTime":543.47,"endTime":545.81,"body":"things that may be affecting"},{"speaker":"Beth Brown","startTime":545.81,"endTime":548.63,"body":"your health that we might not"},{"speaker":"Beth Brown","startTime":545.81,"endTime":548.63,"body":"think of, beyond the surgeries"},{"speaker":"Beth Brown","startTime":548.63,"endTime":551.9,"body":"we've had or the conditions that"},{"speaker":"Beth Brown","startTime":548.63,"endTime":551.9,"body":"we've been diagnosed with, and"},{"speaker":"Beth Brown","startTime":551.9,"endTime":555.86,"body":"mental health as well, correct?"},{"speaker":"Beth Brown","startTime":551.9,"endTime":555.86,"body":"We're talking more about some of"},{"speaker":"Beth Brown","startTime":555.86,"endTime":559.22,"body":"the things that we're feeling or"},{"speaker":"Beth Brown","startTime":555.86,"endTime":559.22,"body":"experiencing emotionally and"},{"speaker":"Beth Brown","startTime":559.22,"endTime":561.17,"body":"behaviorally, beyond just"},{"speaker":"Beth Brown","startTime":559.22,"endTime":561.17,"body":"physically."},{"speaker":"Dr. Doug Kuntzweiler","startTime":561.74,"endTime":563.93,"body":"Yeah, and"},{"speaker":"Dr. Doug Kuntzweiler","startTime":561.74,"endTime":563.93,"body":"things like habits like, Are you"},{"speaker":"Dr. Doug Kuntzweiler","startTime":563.96,"endTime":567.5,"body":"a smoker? Do you drink alcohol?"},{"speaker":"Dr. Doug Kuntzweiler","startTime":563.96,"endTime":567.5,"body":"How much exercise do you get on"},{"speaker":"Dr. Doug Kuntzweiler","startTime":567.5,"endTime":570.68,"body":"a regular basis? All those"},{"speaker":"Dr. Doug Kuntzweiler","startTime":567.5,"endTime":570.68,"body":"things should be in there."},{"speaker":"Beth Brown","startTime":571.34,"endTime":574.34,"body":"So when we think"},{"speaker":"Beth Brown","startTime":571.34,"endTime":574.34,"body":"about how we can be a proponent"},{"speaker":"Beth Brown","startTime":574.34,"endTime":576.92,"body":"for our health, where we're in"},{"speaker":"Beth Brown","startTime":574.34,"endTime":576.92,"body":"there advocating for ourselves"},{"speaker":"Beth Brown","startTime":576.92,"endTime":579.86,"body":"and using that electronic health"},{"speaker":"Beth Brown","startTime":576.92,"endTime":579.86,"body":"record to do that, what does"},{"speaker":"Beth Brown","startTime":579.86,"endTime":580.58,"body":"that look like?"},{"speaker":"Dr. Doug Kuntzweiler","startTime":580.0,"endTime":583.09,"body":"Well, I"},{"speaker":"Dr. Doug Kuntzweiler","startTime":580.0,"endTime":583.09,"body":"think one of the first things is"},{"speaker":"Dr. Doug Kuntzweiler","startTime":583.09,"endTime":586.57,"body":"look at your chart, and if there"},{"speaker":"Dr. Doug Kuntzweiler","startTime":583.09,"endTime":586.57,"body":"are discrepancies or things that"},{"speaker":"Dr. Doug Kuntzweiler","startTime":586.57,"endTime":589.24,"body":"are inaccurate, you know, talk"},{"speaker":"Dr. Doug Kuntzweiler","startTime":586.57,"endTime":589.24,"body":"to your provider about"},{"speaker":"Dr. Doug Kuntzweiler","startTime":589.24,"endTime":592.57,"body":"correcting them. And that"},{"speaker":"Dr. Doug Kuntzweiler","startTime":589.24,"endTime":592.57,"body":"shouldn't be any kind of an"},{"speaker":"Dr. Doug Kuntzweiler","startTime":592.57,"endTime":595.69,"body":"argument is, you know, you had"},{"speaker":"Dr. Doug Kuntzweiler","startTime":592.57,"endTime":595.69,"body":"your gall bladder out and that's"},{"speaker":"Dr. Doug Kuntzweiler","startTime":595.69,"endTime":600.16,"body":"not in there, then it needs to"},{"speaker":"Dr. Doug Kuntzweiler","startTime":595.69,"endTime":600.16,"body":"be. The other thing I think of"},{"speaker":"Dr. Doug Kuntzweiler","startTime":600.16,"endTime":602.86,"body":"that is one of the big benefits"},{"speaker":"Dr. Doug Kuntzweiler","startTime":600.16,"endTime":602.86,"body":"of this is that there are"},{"speaker":"Dr. Doug Kuntzweiler","startTime":602.98,"endTime":606.49,"body":"programs that will translate if"},{"speaker":"Dr. Doug Kuntzweiler","startTime":602.98,"endTime":606.49,"body":"English is not your first"},{"speaker":"Dr. Doug Kuntzweiler","startTime":606.49,"endTime":609.31,"body":"language and that's probably the"},{"speaker":"Dr. Doug Kuntzweiler","startTime":606.49,"endTime":609.31,"body":"language your chart is going to"},{"speaker":"Dr. Doug Kuntzweiler","startTime":609.31,"endTime":612.76,"body":"be in. There are translation"},{"speaker":"Dr. Doug Kuntzweiler","startTime":609.31,"endTime":612.76,"body":"apps that can translate all of"},{"speaker":"Dr. Doug Kuntzweiler","startTime":612.76,"endTime":616.75,"body":"that for you. There should be"},{"speaker":"Dr. Doug Kuntzweiler","startTime":612.76,"endTime":616.75,"body":"things in there that deal with"},{"speaker":"Dr. Doug Kuntzweiler","startTime":616.78,"endTime":620.38,"body":"the preventative measures,"},{"speaker":"Dr. Doug Kuntzweiler","startTime":616.78,"endTime":620.38,"body":"things like, what's your"},{"speaker":"Dr. Doug Kuntzweiler","startTime":620.47,"endTime":623.74,"body":"vaccination status? Are you"},{"speaker":"Dr. Doug Kuntzweiler","startTime":620.47,"endTime":623.74,"body":"current? Are you up to date?"},{"speaker":"Dr. Doug Kuntzweiler","startTime":623.74,"endTime":627.37,"body":"Have you gotten all the vaccines"},{"speaker":"Dr. Doug Kuntzweiler","startTime":623.74,"endTime":627.37,"body":"that you should at your age? And"},{"speaker":"Dr. Doug Kuntzweiler","startTime":627.49,"endTime":630.49,"body":"almost anything in there is"},{"speaker":"Dr. Doug Kuntzweiler","startTime":627.49,"endTime":630.49,"body":"relevant, and you just want to"},{"speaker":"Dr. Doug Kuntzweiler","startTime":630.49,"endTime":635.53,"body":"make sure that it's complete and"},{"speaker":"Dr. Doug Kuntzweiler","startTime":630.49,"endTime":635.53,"body":"that it's accurate, and then"},{"speaker":"Dr. Doug Kuntzweiler","startTime":635.71,"endTime":640.57,"body":"you're in a position to help"},{"speaker":"Dr. Doug Kuntzweiler","startTime":635.71,"endTime":640.57,"body":"share in decision making. You"},{"speaker":"Dr. Doug Kuntzweiler","startTime":640.57,"endTime":643.69,"body":"will have a better understanding"},{"speaker":"Dr. Doug Kuntzweiler","startTime":640.57,"endTime":643.69,"body":"of your health status. You"},{"speaker":"Dr. Doug Kuntzweiler","startTime":643.69,"endTime":645.82,"body":"should have a better"},{"speaker":"Dr. Doug Kuntzweiler","startTime":643.69,"endTime":645.82,"body":"understanding of what your"},{"speaker":"Dr. Doug Kuntzweiler","startTime":645.82,"endTime":650.08,"body":"provider has talked to you about"},{"speaker":"Dr. Doug Kuntzweiler","startTime":645.82,"endTime":650.08,"body":"in terms of treatment and and"},{"speaker":"Dr. Doug Kuntzweiler","startTime":650.08,"endTime":653.83,"body":"there should be a note that your"},{"speaker":"Dr. Doug Kuntzweiler","startTime":650.08,"endTime":653.83,"body":"shared decision making is to do"},{"speaker":"Dr. Doug Kuntzweiler","startTime":653.83,"endTime":655.66,"body":"this or do that do the other"},{"speaker":"Dr. Doug Kuntzweiler","startTime":653.83,"endTime":655.66,"body":"thing."},{"speaker":"Beth Brown","startTime":656.95,"endTime":659.26,"body":"So you talked about"},{"speaker":"Beth Brown","startTime":656.95,"endTime":659.26,"body":"notes. Let's build on that a"},{"speaker":"Beth Brown","startTime":659.26,"endTime":662.74,"body":"little bit because, yeah, a lot"},{"speaker":"Beth Brown","startTime":659.26,"endTime":662.74,"body":"of times now, when we go in to"},{"speaker":"Beth Brown","startTime":662.74,"endTime":666.43,"body":"see a doctor, they're on a"},{"speaker":"Beth Brown","startTime":662.74,"endTime":666.43,"body":"laptop, or they're on a tablet"},{"speaker":"Beth Brown","startTime":666.43,"endTime":668.77,"body":"or something, and they're taking"},{"speaker":"Beth Brown","startTime":666.43,"endTime":668.77,"body":"notes, or they have someone in"},{"speaker":"Beth Brown","startTime":668.77,"endTime":671.74,"body":"there with them that's helping"},{"speaker":"Beth Brown","startTime":668.77,"endTime":671.74,"body":"them take those notes. So what"},{"speaker":"Beth Brown","startTime":671.74,"endTime":674.29,"body":"can you tell us about those"},{"speaker":"Beth Brown","startTime":671.74,"endTime":674.29,"body":"appointment notes? I guess"},{"speaker":"Beth Brown","startTime":674.29,"endTime":677.86,"body":"sometimes they're also called"},{"speaker":"Beth Brown","startTime":674.29,"endTime":677.86,"body":"office visit summaries. What is"},{"speaker":"Beth Brown","startTime":677.86,"endTime":681.46,"body":"happening there, and how can"},{"speaker":"Beth Brown","startTime":677.86,"endTime":681.46,"body":"that help improve what we're"},{"speaker":"Beth Brown","startTime":681.46,"endTime":683.8,"body":"doing as patients and what"},{"speaker":"Beth Brown","startTime":681.46,"endTime":683.8,"body":"providers are doing?"},{"speaker":"Dr. Doug Kuntzweiler","startTime":684.79,"endTime":687.07,"body":"Yeah, you"},{"speaker":"Dr. Doug Kuntzweiler","startTime":684.79,"endTime":687.07,"body":"have a provider sitting down"},{"speaker":"Dr. Doug Kuntzweiler","startTime":687.07,"endTime":689.86,"body":"with somebody who has some kind"},{"speaker":"Dr. Doug Kuntzweiler","startTime":687.07,"endTime":689.86,"body":"of a problem, and you got to"},{"speaker":"Dr. Doug Kuntzweiler","startTime":689.86,"endTime":693.55,"body":"look them in the eye. You have"},{"speaker":"Dr. Doug Kuntzweiler","startTime":689.86,"endTime":693.55,"body":"to touch them and let them know"},{"speaker":"Dr. Doug Kuntzweiler","startTime":693.55,"endTime":697.24,"body":"that you're there and that you"},{"speaker":"Dr. Doug Kuntzweiler","startTime":693.55,"endTime":697.24,"body":"care about their health. Now"},{"speaker":"Dr. Doug Kuntzweiler","startTime":697.24,"endTime":700.48,"body":"there are different ways than to"},{"speaker":"Dr. Doug Kuntzweiler","startTime":697.24,"endTime":700.48,"body":"take notes. You can have a"},{"speaker":"Dr. Doug Kuntzweiler","startTime":700.48,"endTime":704.53,"body":"scribe who watches the"},{"speaker":"Dr. Doug Kuntzweiler","startTime":700.48,"endTime":704.53,"body":"interaction, and they have"},{"speaker":"Dr. Doug Kuntzweiler","startTime":704.53,"endTime":707.26,"body":"training, and they learn the"},{"speaker":"Dr. Doug Kuntzweiler","startTime":704.53,"endTime":707.26,"body":"language, and they can take"},{"speaker":"Dr. Doug Kuntzweiler","startTime":707.26,"endTime":710.86,"body":"notes, and then after that, you"},{"speaker":"Dr. Doug Kuntzweiler","startTime":707.26,"endTime":710.86,"body":"can go and meet your notes. I"},{"speaker":"Dr. Doug Kuntzweiler","startTime":710.86,"endTime":714.94,"body":"used to just jot down little"},{"speaker":"Dr. Doug Kuntzweiler","startTime":710.86,"endTime":714.94,"body":"notes to jog my memory, but I"},{"speaker":"Dr. Doug Kuntzweiler","startTime":714.94,"endTime":718.0,"body":"did it very sparingly, and most"},{"speaker":"Dr. Doug Kuntzweiler","startTime":714.94,"endTime":718.0,"body":"of the time I was engaged face"},{"speaker":"Dr. Doug Kuntzweiler","startTime":718.0,"endTime":721.15,"body":"to face with the patient, but I"},{"speaker":"Dr. Doug Kuntzweiler","startTime":718.0,"endTime":721.15,"body":"would turn and make a little"},{"speaker":"Dr. Doug Kuntzweiler","startTime":721.15,"endTime":724.42,"body":"note on paper. You could do the"},{"speaker":"Dr. Doug Kuntzweiler","startTime":721.15,"endTime":724.42,"body":"same thing with a laptop, but"},{"speaker":"Dr. Doug Kuntzweiler","startTime":724.42,"endTime":727.66,"body":"I've had providers who were just"},{"speaker":"Dr. Doug Kuntzweiler","startTime":724.42,"endTime":727.66,"body":"staring at their laptop the"},{"speaker":"Dr. Doug Kuntzweiler","startTime":727.66,"endTime":730.87,"body":"whole time and hardly ever"},{"speaker":"Dr. Doug Kuntzweiler","startTime":727.66,"endTime":730.87,"body":"looked at me. And frankly, it's"},{"speaker":"Dr. Doug Kuntzweiler","startTime":730.9,"endTime":735.49,"body":"it's not a good experience. Now,"},{"speaker":"Dr. Doug Kuntzweiler","startTime":730.9,"endTime":735.49,"body":"what's in the notes the"},{"speaker":"Dr. Doug Kuntzweiler","startTime":735.55,"endTime":738.73,"body":"electronic medical record should"},{"speaker":"Dr. Doug Kuntzweiler","startTime":735.55,"endTime":738.73,"body":"have all of that historical"},{"speaker":"Dr. Doug Kuntzweiler","startTime":738.73,"endTime":742.12,"body":"stuff that we talked about, your"},{"speaker":"Dr. Doug Kuntzweiler","startTime":738.73,"endTime":742.12,"body":"past medical history, to your"},{"speaker":"Dr. Doug Kuntzweiler","startTime":742.12,"endTime":745.6,"body":"family history, all those such"},{"speaker":"Dr. Doug Kuntzweiler","startTime":742.12,"endTime":745.6,"body":"things. Your medication must"},{"speaker":"Dr. Doug Kuntzweiler","startTime":745.63,"endTime":748.99,"body":"blah, blah, blah, the"},{"speaker":"Dr. Doug Kuntzweiler","startTime":745.63,"endTime":748.99,"body":"appointment note, or what we"},{"speaker":"Dr. Doug Kuntzweiler","startTime":748.99,"endTime":753.13,"body":"always refer to as a progress"},{"speaker":"Dr. Doug Kuntzweiler","startTime":748.99,"endTime":753.13,"body":"note, then, is a record of what"},{"speaker":"Dr. Doug Kuntzweiler","startTime":753.13,"endTime":756.37,"body":"is happening during this"},{"speaker":"Dr. Doug Kuntzweiler","startTime":753.13,"endTime":756.37,"body":"particular visit, and it might"},{"speaker":"Dr. Doug Kuntzweiler","startTime":756.37,"endTime":760.24,"body":"be a follow up for a chronic"},{"speaker":"Dr. Doug Kuntzweiler","startTime":756.37,"endTime":760.24,"body":"problem. Maybe you've been"},{"speaker":"Dr. Doug Kuntzweiler","startTime":760.24,"endTime":763.54,"body":"switched to a new medication,"},{"speaker":"Dr. Doug Kuntzweiler","startTime":760.24,"endTime":763.54,"body":"and the provider was to check"},{"speaker":"Dr. Doug Kuntzweiler","startTime":763.54,"endTime":766.36,"body":"in, see how you're getting along"},{"speaker":"Dr. Doug Kuntzweiler","startTime":763.54,"endTime":766.36,"body":"with that, see if it's working,"},{"speaker":"Dr. Doug Kuntzweiler","startTime":766.36,"endTime":769.9,"body":"see if you're having any side"},{"speaker":"Dr. Doug Kuntzweiler","startTime":766.36,"endTime":769.9,"body":"effects. So it's it's more"},{"speaker":"Dr. Doug Kuntzweiler","startTime":770.05,"endTime":775.69,"body":"focused on today's problems, and"},{"speaker":"Dr. Doug Kuntzweiler","startTime":770.05,"endTime":775.69,"body":"there are various formats that"},{"speaker":"Dr. Doug Kuntzweiler","startTime":775.69,"endTime":780.34,"body":"are used, but it's a way to"},{"speaker":"Dr. Doug Kuntzweiler","startTime":775.69,"endTime":780.34,"body":"record in some sort of routine"},{"speaker":"Dr. Doug Kuntzweiler","startTime":780.34,"endTime":782.38,"body":"fashion. What's going on with"},{"speaker":"Dr. Doug Kuntzweiler","startTime":780.34,"endTime":782.38,"body":"you today?"},{"speaker":"Beth Brown","startTime":783.4,"endTime":786.1,"body":"I have had providers"},{"speaker":"Beth Brown","startTime":783.4,"endTime":786.1,"body":"that have headsets, too, that"},{"speaker":"Beth Brown","startTime":786.1,"endTime":788.23,"body":"they just talk into those so"},{"speaker":"Beth Brown","startTime":786.1,"endTime":788.23,"body":"that could be a little bit"},{"speaker":"Beth Brown","startTime":788.23,"endTime":790.57,"body":"better than having your nose in"},{"speaker":"Beth Brown","startTime":788.23,"endTime":790.57,"body":"a laptop."},{"speaker":"Dr. Doug Kuntzweiler","startTime":790.84,"endTime":792.7,"body":"Yeah, one"},{"speaker":"Dr. Doug Kuntzweiler","startTime":790.84,"endTime":792.7,"body":"thing I do like I have a"},{"speaker":"Dr. Doug Kuntzweiler","startTime":792.7,"endTime":796.81,"body":"cardiologist who dictates the"},{"speaker":"Dr. Doug Kuntzweiler","startTime":792.7,"endTime":796.81,"body":"progress note, and he does that"},{"speaker":"Dr. Doug Kuntzweiler","startTime":796.81,"endTime":799.9,"body":"in front of me at the end of our"},{"speaker":"Dr. Doug Kuntzweiler","startTime":796.81,"endTime":799.9,"body":"visit. And I like that because"},{"speaker":"Dr. Doug Kuntzweiler","startTime":799.9,"endTime":803.02,"body":"it gives me an opportunity. If"},{"speaker":"Dr. Doug Kuntzweiler","startTime":799.9,"endTime":803.02,"body":"there was something I didn't"},{"speaker":"Dr. Doug Kuntzweiler","startTime":803.02,"endTime":806.77,"body":"understand, or if he says"},{"speaker":"Dr. Doug Kuntzweiler","startTime":803.02,"endTime":806.77,"body":"something that it actually is"},{"speaker":"Dr. Doug Kuntzweiler","startTime":806.77,"endTime":810.07,"body":"inaccurate, then I can, I can"},{"speaker":"Dr. Doug Kuntzweiler","startTime":806.77,"endTime":810.07,"body":"correct him right there. And it"},{"speaker":"Dr. Doug Kuntzweiler","startTime":810.07,"endTime":814.57,"body":"shows a level of confidence"},{"speaker":"Dr. Doug Kuntzweiler","startTime":810.07,"endTime":814.57,"body":"between the two. I trust him and"},{"speaker":"Dr. Doug Kuntzweiler","startTime":814.57,"endTime":819.79,"body":"he trusts me and and there's"},{"speaker":"Dr. Doug Kuntzweiler","startTime":814.57,"endTime":819.79,"body":"some interesting research as to"},{"speaker":"Dr. Doug Kuntzweiler","startTime":819.79,"endTime":824.65,"body":"how all of this electronic stuff"},{"speaker":"Dr. Doug Kuntzweiler","startTime":819.79,"endTime":824.65,"body":"affects patients. One of the"},{"speaker":"Dr. Doug Kuntzweiler","startTime":824.65,"endTime":829.09,"body":"studies I read shows that if the"},{"speaker":"Dr. Doug Kuntzweiler","startTime":824.65,"endTime":829.09,"body":"patient has access to his notes,"},{"speaker":"Dr. Doug Kuntzweiler","startTime":829.12,"endTime":833.77,"body":"there's about a 60% increase in"},{"speaker":"Dr. Doug Kuntzweiler","startTime":829.12,"endTime":833.77,"body":"adherence to their"},{"speaker":"Dr. Doug Kuntzweiler","startTime":833.77,"endTime":836.71,"body":"recommendations. You're more"},{"speaker":"Dr. Doug Kuntzweiler","startTime":833.77,"endTime":836.71,"body":"likely to keep follow up"},{"speaker":"Dr. Doug Kuntzweiler","startTime":836.71,"endTime":839.26,"body":"appointments, you're more likely"},{"speaker":"Dr. Doug Kuntzweiler","startTime":836.71,"endTime":839.26,"body":"to fill your prescription,"},{"speaker":"Dr. Doug Kuntzweiler","startTime":839.62,"endTime":842.56,"body":"you're more likely to take the"},{"speaker":"Dr. Doug Kuntzweiler","startTime":839.62,"endTime":842.56,"body":"medications or to do whatever"},{"speaker":"Dr. Doug Kuntzweiler","startTime":842.56,"endTime":848.08,"body":"therapies exactly the way they"},{"speaker":"Dr. Doug Kuntzweiler","startTime":842.56,"endTime":848.08,"body":"were prescribed to you. So it"},{"speaker":"Dr. Doug Kuntzweiler","startTime":848.17,"endTime":849.19,"body":"really is important."},{"speaker":"Beth Brown","startTime":850.3,"endTime":852.16,"body":"That's awesome,"},{"speaker":"Beth Brown","startTime":850.3,"endTime":852.16,"body":"yeah, because sometimes we don't"},{"speaker":"Beth Brown","startTime":852.16,"endTime":854.5,"body":"catch all those details when"},{"speaker":"Beth Brown","startTime":852.16,"endTime":854.5,"body":"we're just having a conversation"},{"speaker":"Beth Brown","startTime":854.5,"endTime":857.05,"body":"with our provider, but if we can"},{"speaker":"Beth Brown","startTime":854.5,"endTime":857.05,"body":"go back and look at what was"},{"speaker":"Beth Brown","startTime":857.05,"endTime":860.8,"body":"written down, then it sinks in"},{"speaker":"Beth Brown","startTime":857.05,"endTime":860.8,"body":"and we understand it better. So"},{"speaker":"Beth Brown","startTime":860.8,"endTime":863.95,"body":"that makes a lot of sense. So"},{"speaker":"Beth Brown","startTime":860.8,"endTime":863.95,"body":"we're going to talk about"},{"speaker":"Beth Brown","startTime":863.95,"endTime":867.91,"body":"telehealth a little bit, you"},{"speaker":"Beth Brown","startTime":863.95,"endTime":867.91,"body":"know, speaking of digitalizing"},{"speaker":"Beth Brown","startTime":867.94,"endTime":870.52,"body":"healthcare and some of these"},{"speaker":"Beth Brown","startTime":867.94,"endTime":870.52,"body":"things that are becoming more"},{"speaker":"Beth Brown","startTime":870.52,"endTime":873.64,"body":"electronic, we're even getting"},{"speaker":"Beth Brown","startTime":870.52,"endTime":873.64,"body":"some of our health care via"},{"speaker":"Beth Brown","startTime":873.67,"endTime":876.31,"body":"digital means. But before we"},{"speaker":"Beth Brown","startTime":873.67,"endTime":876.31,"body":"really jump into that, let's"},{"speaker":"Beth Brown","startTime":876.31,"endTime":879.7,"body":"talk about a term that people"},{"speaker":"Beth Brown","startTime":876.31,"endTime":879.7,"body":"may be hearing called electronic"},{"speaker":"Beth Brown","startTime":879.7,"endTime":883.66,"body":"prescribing, or e-prescribing."},{"speaker":"Beth Brown","startTime":879.7,"endTime":883.66,"body":"What is that? Does that tie into"},{"speaker":"Beth Brown","startTime":883.69,"endTime":885.76,"body":"telehealth? Is that something"},{"speaker":"Beth Brown","startTime":883.69,"endTime":885.76,"body":"different?"},{"speaker":"Dr. Doug Kuntzweiler","startTime":886.59,"endTime":889.68,"body":"So what"},{"speaker":"Dr. Doug Kuntzweiler","startTime":886.59,"endTime":889.68,"body":"used to happen if a medication"},{"speaker":"Dr. Doug Kuntzweiler","startTime":889.68,"endTime":892.29,"body":"was going to be prescribed is,"},{"speaker":"Dr. Doug Kuntzweiler","startTime":889.68,"endTime":892.29,"body":"towards the end of the visit,"},{"speaker":"Dr. Doug Kuntzweiler","startTime":892.65,"endTime":896.94,"body":"the provider pulls out a"},{"speaker":"Dr. Doug Kuntzweiler","startTime":892.65,"endTime":896.94,"body":"prescription pad and writes"},{"speaker":"Dr. Doug Kuntzweiler","startTime":897.03,"endTime":901.65,"body":"generally, allegiably the"},{"speaker":"Dr. Doug Kuntzweiler","startTime":897.03,"endTime":901.65,"body":"medication. And the dose and how"},{"speaker":"Dr. Doug Kuntzweiler","startTime":901.65,"endTime":904.89,"body":"it's to be taken, and how much"},{"speaker":"Dr. Doug Kuntzweiler","startTime":901.65,"endTime":904.89,"body":"medications to be given, whether"},{"speaker":"Dr. Doug Kuntzweiler","startTime":904.89,"endTime":908.01,"body":"or not to be refills. And they"},{"speaker":"Dr. Doug Kuntzweiler","startTime":904.89,"endTime":908.01,"body":"hand that to the patient, who"},{"speaker":"Dr. Doug Kuntzweiler","startTime":908.01,"endTime":910.47,"body":"then has to keep the dog from"},{"speaker":"Dr. Doug Kuntzweiler","startTime":908.01,"endTime":910.47,"body":"eating it, take it to the"},{"speaker":"Dr. Doug Kuntzweiler","startTime":910.47,"endTime":913.41,"body":"pharmacy, hand it to the"},{"speaker":"Dr. Doug Kuntzweiler","startTime":910.47,"endTime":913.41,"body":"pharmacist, who has to try and"},{"speaker":"Dr. Doug Kuntzweiler","startTime":913.41,"endTime":916.53,"body":"decipher the handwriting."},{"speaker":"Dr. Doug Kuntzweiler","startTime":913.41,"endTime":916.53,"body":"Probably can't. Has to call the"},{"speaker":"Dr. Doug Kuntzweiler","startTime":916.53,"endTime":920.79,"body":"provider. Says, What on earth"},{"speaker":"Dr. Doug Kuntzweiler","startTime":916.53,"endTime":920.79,"body":"did you write here? I'm"},{"speaker":"Dr. Doug Kuntzweiler","startTime":920.79,"endTime":925.8,"body":"exaggerating some, but this"},{"speaker":"Dr. Doug Kuntzweiler","startTime":920.79,"endTime":925.8,"body":"stuff really does happen. You"},{"speaker":"Dr. Doug Kuntzweiler","startTime":925.8,"endTime":928.2,"body":"know, when you write 30 or 40"},{"speaker":"Dr. Doug Kuntzweiler","startTime":925.8,"endTime":928.2,"body":"prescriptions a day, your"},{"speaker":"Dr. Doug Kuntzweiler","startTime":928.2,"endTime":932.34,"body":"handwriting gets worse and worse"},{"speaker":"Dr. Doug Kuntzweiler","startTime":928.2,"endTime":932.34,"body":"as time goes by and so"},{"speaker":"Dr. Doug Kuntzweiler","startTime":932.55,"endTime":936.6,"body":"e-prescribing is doing this"},{"speaker":"Dr. Doug Kuntzweiler","startTime":932.55,"endTime":936.6,"body":"electronically, and most"},{"speaker":"Dr. Doug Kuntzweiler","startTime":936.6,"endTime":940.41,"body":"commonly, what happens is you,"},{"speaker":"Dr. Doug Kuntzweiler","startTime":936.6,"endTime":940.41,"body":"you make a decision about what"},{"speaker":"Dr. Doug Kuntzweiler","startTime":940.41,"endTime":943.59,"body":"you're going to prescribe, which"},{"speaker":"Dr. Doug Kuntzweiler","startTime":940.41,"endTime":943.59,"body":"medication it should be a joint"},{"speaker":"Dr. Doug Kuntzweiler","startTime":943.62,"endTime":948.39,"body":"decision along with the patient."},{"speaker":"Dr. Doug Kuntzweiler","startTime":943.62,"endTime":948.39,"body":"And then you go to the pharmacy"},{"speaker":"Dr. Doug Kuntzweiler","startTime":948.39,"endTime":951.96,"body":"that is going to supply it, and"},{"speaker":"Dr. Doug Kuntzweiler","startTime":948.39,"endTime":951.96,"body":"from a list, you pick the"},{"speaker":"Dr. Doug Kuntzweiler","startTime":951.96,"endTime":955.71,"body":"medication, and you click on"},{"speaker":"Dr. Doug Kuntzweiler","startTime":951.96,"endTime":955.71,"body":"that, and then it will give you"},{"speaker":"Dr. Doug Kuntzweiler","startTime":955.71,"endTime":958.8,"body":"options for you know, are you"},{"speaker":"Dr. Doug Kuntzweiler","startTime":955.71,"endTime":958.8,"body":"taking it twice a day or once a"},{"speaker":"Dr. Doug Kuntzweiler","startTime":958.8,"endTime":962.19,"body":"day, or how are you taking it."},{"speaker":"Dr. Doug Kuntzweiler","startTime":958.8,"endTime":962.19,"body":"And so you click on the correct"},{"speaker":"Dr. Doug Kuntzweiler","startTime":962.19,"endTime":967.02,"body":"option for that, and then the"},{"speaker":"Dr. Doug Kuntzweiler","startTime":962.19,"endTime":967.02,"body":"number and refills. So it takes"},{"speaker":"Dr. Doug Kuntzweiler","startTime":967.02,"endTime":969.9,"body":"the whole handwriting thing out"},{"speaker":"Dr. Doug Kuntzweiler","startTime":967.02,"endTime":969.9,"body":"of it. It takes the whole"},{"speaker":"Dr. Doug Kuntzweiler","startTime":970.05,"endTime":973.23,"body":"passing the prescription from"},{"speaker":"Dr. Doug Kuntzweiler","startTime":970.05,"endTime":973.23,"body":"provider to patient who has to"},{"speaker":"Dr. Doug Kuntzweiler","startTime":973.23,"endTime":976.35,"body":"keep track of it and get it to a"},{"speaker":"Dr. Doug Kuntzweiler","startTime":973.23,"endTime":976.35,"body":"pharmacy, because things"},{"speaker":"Dr. Doug Kuntzweiler","startTime":976.44,"endTime":979.38,"body":"legitimately did get lost"},{"speaker":"Dr. Doug Kuntzweiler","startTime":976.44,"endTime":979.38,"body":"occasionally, or ringing down or"},{"speaker":"Dr. Doug Kuntzweiler","startTime":979.38,"endTime":984.33,"body":"who knows what. So it takes that"},{"speaker":"Dr. Doug Kuntzweiler","startTime":979.38,"endTime":984.33,"body":"out, as long as the prescriber"},{"speaker":"Dr. Doug Kuntzweiler","startTime":984.33,"endTime":988.38,"body":"has done his clicks accurately,"},{"speaker":"Dr. Doug Kuntzweiler","startTime":984.33,"endTime":988.38,"body":"and this is where mistakes can"},{"speaker":"Dr. Doug Kuntzweiler","startTime":988.38,"endTime":992.22,"body":"happen, but no system is mistake"},{"speaker":"Dr. Doug Kuntzweiler","startTime":988.38,"endTime":992.22,"body":"free, but as long as they are"},{"speaker":"Dr. Doug Kuntzweiler","startTime":992.22,"endTime":995.28,"body":"careful in their clicks, then"},{"speaker":"Dr. Doug Kuntzweiler","startTime":992.22,"endTime":995.28,"body":"you get the correct dosage and"},{"speaker":"Dr. Doug Kuntzweiler","startTime":995.28,"endTime":999.66,"body":"the correct instructions on how"},{"speaker":"Dr. Doug Kuntzweiler","startTime":995.28,"endTime":999.66,"body":"to take it, and there's a record"},{"speaker":"Dr. Doug Kuntzweiler","startTime":999.66,"endTime":1003.5,"body":"right of the way the pharmacist"},{"speaker":"Dr. Doug Kuntzweiler","startTime":999.66,"endTime":1003.5,"body":"doesn't have to remember or file"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1003.5,"endTime":1006.56,"body":"it, or, you know, do something"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1003.5,"endTime":1006.56,"body":"else to record that you got it."},{"speaker":"Dr. Doug Kuntzweiler","startTime":1006.56,"endTime":1009.74,"body":"It's it's right there in their"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1006.56,"endTime":1009.74,"body":"computer banks, and so it"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1009.8,"endTime":1014.6,"body":"automatically reconciles your"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1009.8,"endTime":1014.6,"body":"prescription list. And most of"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1014.6,"endTime":1017.84,"body":"these programs also incorporate"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1014.6,"endTime":1017.84,"body":"things like alerts, like if"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1017.84,"endTime":1021.02,"body":"you're prescribing two"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1017.84,"endTime":1021.02,"body":"medications that might interact"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1021.05,"endTime":1024.05,"body":"adversely with each other,"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1021.05,"endTime":1024.05,"body":"you'll get an alert if the"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1024.05,"endTime":1027.59,"body":"patient happens to be allergic,"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1024.05,"endTime":1027.59,"body":"say, to a particular type of"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1027.59,"endTime":1030.83,"body":"antibiotic, and that's what was"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1027.59,"endTime":1030.83,"body":"prescribed, an alert will sound."},{"speaker":"Dr. Doug Kuntzweiler","startTime":1030.83,"endTime":1034.46,"body":"And so it's it's much better at"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1030.83,"endTime":1034.46,"body":"doing that than human beings"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1034.46,"endTime":1039.29,"body":"are. So it really is a better"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1034.46,"endTime":1039.29,"body":"way to prescribe medications."},{"speaker":"Dr. Doug Kuntzweiler","startTime":1039.83,"endTime":1042.95,"body":"Now there, there are some"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1039.83,"endTime":1042.95,"body":"controlled substances that, in"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1042.95,"endTime":1047.33,"body":"order to make sure there isn't"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1042.95,"endTime":1047.33,"body":"any any fraud or abuse, that you"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1047.33,"endTime":1050.78,"body":"still have to have a written"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1047.33,"endTime":1050.78,"body":"prescription for it. But in"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1050.78,"endTime":1054.02,"body":"general, most everything at this"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1050.78,"endTime":1054.02,"body":"time is electronic."},{"speaker":"Beth Brown","startTime":1055.01,"endTime":1057.68,"body":"Okay, so that's"},{"speaker":"Beth Brown","startTime":1055.01,"endTime":1057.68,"body":"when, you know, my doctor asks"},{"speaker":"Beth Brown","startTime":1057.68,"endTime":1061.01,"body":"where my pharmacy is, and then"},{"speaker":"Beth Brown","startTime":1057.68,"endTime":1061.01,"body":"they're just sending that"},{"speaker":"Beth Brown","startTime":1061.01,"endTime":1064.46,"body":"prescription right over, that"},{"speaker":"Beth Brown","startTime":1061.01,"endTime":1064.46,"body":"would be another reason why"},{"speaker":"Beth Brown","startTime":1064.46,"endTime":1068.15,"body":"having one pharmacy is good to"},{"speaker":"Beth Brown","startTime":1064.46,"endTime":1068.15,"body":"just simplify that whole"},{"speaker":"Beth Brown","startTime":1068.15,"endTime":1071.09,"body":"process, even though it's been"},{"speaker":"Beth Brown","startTime":1068.15,"endTime":1071.09,"body":"simplified so much already by"},{"speaker":"Beth Brown","startTime":1071.09,"endTime":1072.38,"body":"the electronic process."},{"speaker":"Dr. Doug Kuntzweiler","startTime":1072.74,"endTime":1075.29,"body":"Yeah, one"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1072.74,"endTime":1075.29,"body":"thing we haven't talked about in"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1075.29,"endTime":1078.38,"body":"all of this is that there's a"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1075.29,"endTime":1078.38,"body":"lot of proprietary stuff, and"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1078.38,"endTime":1082.4,"body":"like electronic health records,"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1078.38,"endTime":1082.4,"body":"it would be nice if they all"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1082.43,"endTime":1086.36,"body":"transferred to each other. And"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1082.43,"endTime":1086.36,"body":"so if you are in hospital, a"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1086.36,"endTime":1091.19,"body":"that uses Meditech as their EHR"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1086.36,"endTime":1091.19,"body":"system, and you're traveling and"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1091.19,"endTime":1094.28,"body":"you go to a different hospital,"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1091.19,"endTime":1094.28,"body":"and they use Epic as their"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1094.28,"endTime":1098.63,"body":"electronic health record, it's"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1094.28,"endTime":1098.63,"body":"it's not guaranteed that"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1098.84,"endTime":1102.23,"body":"Meditech is going to send your"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1098.84,"endTime":1102.23,"body":"record to Epic, and they're very"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1102.44,"endTime":1105.92,"body":"proprietary. They're very"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1102.44,"endTime":1105.92,"body":"worried about people stealing"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1105.92,"endTime":1109.1,"body":"their trade secrets and whatnot."},{"speaker":"Dr. Doug Kuntzweiler","startTime":1105.92,"endTime":1109.1,"body":"It's getting better, and there"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1109.1,"endTime":1113.12,"body":"are government offices that are"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1109.1,"endTime":1113.12,"body":"working on this. Legislation has"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1113.12,"endTime":1116.81,"body":"been passed to try and make"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1113.12,"endTime":1116.81,"body":"these all more uniformly"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1116.81,"endTime":1119.93,"body":"available, and we're getting"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1116.81,"endTime":1119.93,"body":"there, but it's been slow, and a"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1119.93,"endTime":1124.04,"body":"lot of it is because, you know,"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1119.93,"endTime":1124.04,"body":"corporations are worried about"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1124.13,"endTime":1125.96,"body":"their secrets being stolen."},{"speaker":"Beth Brown","startTime":1126.77,"endTime":1129.05,"body":"Sure, yeah, I think"},{"speaker":"Beth Brown","startTime":1126.77,"endTime":1129.05,"body":"that's where health information"},{"speaker":"Beth Brown","startTime":1129.05,"endTime":1132.38,"body":"exchanges come into and states"},{"speaker":"Beth Brown","startTime":1129.05,"endTime":1132.38,"body":"have been trying to work on that"},{"speaker":"Beth Brown","startTime":1132.38,"endTime":1136.28,"body":"as well, by creating a higher"},{"speaker":"Beth Brown","startTime":1132.38,"endTime":1136.28,"body":"level system that helps those"},{"speaker":"Beth Brown","startTime":1136.49,"endTime":1139.43,"body":"specific hospital systems"},{"speaker":"Beth Brown","startTime":1136.49,"endTime":1139.43,"body":"communicate to one another"},{"speaker":"Beth Brown","startTime":1139.7,"endTime":1142.4,"body":"better. So I know health"},{"speaker":"Beth Brown","startTime":1139.7,"endTime":1142.4,"body":"information exchanges have come"},{"speaker":"Beth Brown","startTime":1142.4,"endTime":1146.12,"body":"into play there too to support"},{"speaker":"Beth Brown","startTime":1142.4,"endTime":1146.12,"body":"some improvement there. That"},{"speaker":"Beth Brown","startTime":1146.12,"endTime":1149.96,"body":"might be for a different"},{"speaker":"Beth Brown","startTime":1146.12,"endTime":1149.96,"body":"episode. That's an explaining"},{"speaker":"Beth Brown","startTime":1149.96,"endTime":1153.41,"body":"what a health information"},{"speaker":"Beth Brown","startTime":1149.96,"endTime":1153.41,"body":"exchange does. But okay, so"},{"speaker":"Beth Brown","startTime":1153.47,"endTime":1157.1,"body":"let's talk about telemedicine a"},{"speaker":"Beth Brown","startTime":1153.47,"endTime":1157.1,"body":"little bit. In about two years,"},{"speaker":"Beth Brown","startTime":1157.1,"endTime":1162.14,"body":"from 2019 to 2021, the use of"},{"speaker":"Beth Brown","startTime":1157.1,"endTime":1162.14,"body":"telemedicine exploded from just"},{"speaker":"Beth Brown","startTime":1162.14,"endTime":1168.17,"body":"about 15% of patients using"},{"speaker":"Beth Brown","startTime":1162.14,"endTime":1168.17,"body":"telemedicine to 86%, so almost"},{"speaker":"Beth Brown","startTime":1168.17,"endTime":1171.35,"body":"nine in every 10 people were"},{"speaker":"Beth Brown","startTime":1168.17,"endTime":1171.35,"body":"using telemedicine to go see"},{"speaker":"Beth Brown","startTime":1171.35,"endTime":1174.62,"body":"their doctor. And of course, we"},{"speaker":"Beth Brown","startTime":1171.35,"endTime":1174.62,"body":"had a pandemic in the middle of"},{"speaker":"Beth Brown","startTime":1174.62,"endTime":1179.0,"body":"that, and so that really helped"},{"speaker":"Beth Brown","startTime":1174.62,"endTime":1179.0,"body":"people lean into using that"},{"speaker":"Beth Brown","startTime":1179.0,"endTime":1182.27,"body":"telemedicine. But now it's here,"},{"speaker":"Beth Brown","startTime":1179.0,"endTime":1182.27,"body":"doesn't appear to be going"},{"speaker":"Beth Brown","startTime":1182.27,"endTime":1186.29,"body":"anywhere, but there are times"},{"speaker":"Beth Brown","startTime":1182.27,"endTime":1186.29,"body":"when using that telehealth or"},{"speaker":"Beth Brown","startTime":1186.29,"endTime":1189.05,"body":"telemedicine appointment makes"},{"speaker":"Beth Brown","startTime":1186.29,"endTime":1189.05,"body":"sense, and there are times when"},{"speaker":"Beth Brown","startTime":1189.05,"endTime":1192.65,"body":"you really should go see a"},{"speaker":"Beth Brown","startTime":1189.05,"endTime":1192.65,"body":"doctor in person. So first,"},{"speaker":"Beth Brown","startTime":1192.65,"endTime":1196.34,"body":"let's talk about, if someone has"},{"speaker":"Beth Brown","startTime":1192.65,"endTime":1196.34,"body":"never done a telehealth"},{"speaker":"Beth Brown","startTime":1196.34,"endTime":1199.37,"body":"appointment, what does that look"},{"speaker":"Beth Brown","startTime":1196.34,"endTime":1199.37,"body":"like? And then secondly, let's"},{"speaker":"Beth Brown","startTime":1199.37,"endTime":1202.22,"body":"talk about when should you use"},{"speaker":"Beth Brown","startTime":1199.37,"endTime":1202.22,"body":"those type of appointments"},{"speaker":"Beth Brown","startTime":1202.22,"endTime":1205.1,"body":"versus when should you really"},{"speaker":"Beth Brown","startTime":1202.22,"endTime":1205.1,"body":"try to get in to see a doctor in"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1205.0,"endTime":1208.57,"body":"Well, the"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1205.0,"endTime":1208.57,"body":"appointment looks very much like"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1205.1,"endTime":1205.49,"body":"person?"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1208.57,"endTime":1213.04,"body":"a Zoom meeting. If you've ever"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1208.57,"endTime":1213.04,"body":"been in a Zoom meeting or a"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1213.04,"endTime":1218.38,"body":"Teams meeting, or used FaceTime"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1213.04,"endTime":1218.38,"body":"on your telephone when you're"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1218.47,"endTime":1223.0,"body":"talking, so it should be two"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1218.47,"endTime":1223.0,"body":"people looking at each other on"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1223.0,"endTime":1227.8,"body":"a screen. You need to be able to"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1223.0,"endTime":1227.8,"body":"hear and language needs to not"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1227.86,"endTime":1230.95,"body":"be a barrier. If there is a"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1227.86,"endTime":1230.95,"body":"language barrier, then, as I"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1230.95,"endTime":1234.85,"body":"said, there are lots of apps"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1230.95,"endTime":1234.85,"body":"around that can do translation"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1234.85,"endTime":1238.15,"body":"for you, but that's what it"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1234.85,"endTime":1238.15,"body":"looks like. It's like watching"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1238.15,"endTime":1243.61,"body":"your provider on a TV screen in"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1238.15,"endTime":1243.61,"body":"real time. And that's good, you"},{"speaker":"Beth Brown","startTime":1243.46,"endTime":1387.85,"body":"Yeah, it seems like"},{"speaker":"Beth Brown","startTime":1243.46,"endTime":1387.85,"body":"those sorts of follow up"},{"speaker":"Beth Brown","startTime":1243.61,"endTime":1245.89,"body":"know, you get some body"},{"speaker":"Beth Brown","startTime":1243.61,"endTime":1245.89,"body":"language, you get some facial"},{"speaker":"Beth Brown","startTime":1245.89,"endTime":1249.04,"body":"expression, you might get better"},{"speaker":"Beth Brown","startTime":1245.89,"endTime":1249.04,"body":"understanding of what they're"},{"speaker":"Beth Brown","startTime":1249.04,"endTime":1254.05,"body":"saying. So it works pretty well"},{"speaker":"Beth Brown","startTime":1249.04,"endTime":1254.05,"body":"for some things. Not so well for"},{"speaker":"Beth Brown","startTime":1254.05,"endTime":1257.74,"body":"others. It works pretty well for"},{"speaker":"Beth Brown","startTime":1254.05,"endTime":1257.74,"body":"things like psychiatry, which in"},{"speaker":"Beth Brown","startTime":1257.74,"endTime":1261.13,"body":"large part involves talking to"},{"speaker":"Beth Brown","startTime":1257.74,"endTime":1261.13,"body":"people and watching their"},{"speaker":"Beth Brown","startTime":1261.13,"endTime":1265.06,"body":"reactions. It can work pretty"},{"speaker":"Beth Brown","startTime":1261.13,"endTime":1265.06,"body":"well for dermatology, if you"},{"speaker":"Beth Brown","startTime":1265.06,"endTime":1269.62,"body":"have a good camera. I know"},{"speaker":"Beth Brown","startTime":1265.06,"endTime":1269.62,"body":"dermatologists who love looking"},{"speaker":"Beth Brown","startTime":1269.62,"endTime":1274.03,"body":"at things through telehealth and"},{"speaker":"Beth Brown","startTime":1269.62,"endTime":1274.03,"body":"making a diagnosis. It's pretty"},{"speaker":"Beth Brown","startTime":1274.03,"endTime":1277.72,"body":"good for managing chronic"},{"speaker":"Beth Brown","startTime":1274.03,"endTime":1277.72,"body":"disease, if somebody's not"},{"speaker":"Beth Brown","startTime":1277.72,"endTime":1280.3,"body":"having an acute problem right"},{"speaker":"Beth Brown","startTime":1277.72,"endTime":1280.3,"body":"now, but let's say they're"},{"speaker":"Beth Brown","startTime":1280.3,"endTime":1283.36,"body":"diabetic and maybe their sugars"},{"speaker":"Beth Brown","startTime":1280.3,"endTime":1283.36,"body":"are a little bit out of control."},{"speaker":"Beth Brown","startTime":1283.84,"endTime":1287.08,"body":"You're right there with the"},{"speaker":"Beth Brown","startTime":1283.84,"endTime":1287.08,"body":"provider at the screen, and they"},{"speaker":"Beth Brown","startTime":1287.08,"endTime":1290.05,"body":"can ask you about what your"},{"speaker":"Beth Brown","startTime":1287.08,"endTime":1290.05,"body":"diet, what your activity level,"},{"speaker":"Beth Brown","startTime":1290.32,"endTime":1293.98,"body":"that you're doing with your"},{"speaker":"Beth Brown","startTime":1290.32,"endTime":1293.98,"body":"medications. So it's it's good"},{"speaker":"Beth Brown","startTime":1293.98,"endTime":1299.56,"body":"for those kinds of things,"},{"speaker":"Beth Brown","startTime":1293.98,"endTime":1299.56,"body":"stable, chronic and mild kinds"},{"speaker":"Beth Brown","startTime":1299.56,"endTime":1304.57,"body":"of problems. If, on the other"},{"speaker":"Beth Brown","startTime":1299.56,"endTime":1304.57,"body":"hand, you are genuinely sick,"},{"speaker":"Beth Brown","startTime":1305.14,"endTime":1308.05,"body":"maybe you have a new condition"},{"speaker":"Beth Brown","startTime":1305.14,"endTime":1308.05,"body":"that hasn't been diagnosed yet."},{"speaker":"Beth Brown","startTime":1308.05,"endTime":1312.64,"body":"Maybe you have symptoms that are"},{"speaker":"Beth Brown","startTime":1308.05,"endTime":1312.64,"body":"worrisome to you more than"},{"speaker":"Beth Brown","startTime":1312.7,"endTime":1316.87,"body":"minor, then it's it's not so"},{"speaker":"Beth Brown","startTime":1312.7,"endTime":1316.87,"body":"great. You shouldn't be trying"},{"speaker":"Beth Brown","startTime":1316.87,"endTime":1322.51,"body":"to diagnose people remotely,"},{"speaker":"Beth Brown","startTime":1316.87,"endTime":1322.51,"body":"when what you really need is, as"},{"speaker":"Beth Brown","startTime":1322.51,"endTime":1327.22,"body":"I said earlier, to sit down face"},{"speaker":"Beth Brown","startTime":1322.51,"endTime":1327.22,"body":"to face and to touch them. That"},{"speaker":"Beth Brown","startTime":1327.22,"endTime":1331.78,"body":"touch is a huge component. You"},{"speaker":"Beth Brown","startTime":1327.22,"endTime":1331.78,"body":"get so much information when"},{"speaker":"Beth Brown","startTime":1331.78,"endTime":1334.63,"body":"you're face to face, watching"},{"speaker":"Beth Brown","startTime":1331.78,"endTime":1334.63,"body":"the patient breathe, watching"},{"speaker":"Beth Brown","startTime":1334.63,"endTime":1338.14,"body":"them move. You know, you get"},{"speaker":"Beth Brown","startTime":1334.63,"endTime":1338.14,"body":"more subtle facial expressions"},{"speaker":"Beth Brown","startTime":1338.14,"endTime":1341.89,"body":"when you're really face to face,"},{"speaker":"Beth Brown","startTime":1338.14,"endTime":1341.89,"body":"and then you can touch them. You"},{"speaker":"Beth Brown","startTime":1341.89,"endTime":1345.34,"body":"can see if their skin is sweaty"},{"speaker":"Beth Brown","startTime":1341.89,"endTime":1345.34,"body":"or dry. You can feel if they're"},{"speaker":"Beth Brown","startTime":1345.34,"endTime":1349.21,"body":"warm or cold. You can press"},{"speaker":"Beth Brown","startTime":1345.34,"endTime":1349.21,"body":"around, we call it palpation,"},{"speaker":"Beth Brown","startTime":1349.21,"endTime":1352.99,"body":"but press around and find tender"},{"speaker":"Beth Brown","startTime":1349.21,"endTime":1352.99,"body":"spots. You can feel masses."},{"speaker":"Beth Brown","startTime":1353.41,"endTime":1356.92,"body":"Pretty difficult to do that"},{"speaker":"Beth Brown","startTime":1353.41,"endTime":1356.92,"body":"through a tele medicine console,"},{"speaker":"Beth Brown","startTime":1356.92,"endTime":1359.77,"body":"so you have to be a little"},{"speaker":"Beth Brown","startTime":1356.92,"endTime":1359.77,"body":"careful how you use it. And I"},{"speaker":"Beth Brown","startTime":1359.83,"endTime":1364.09,"body":"think for the most part,"},{"speaker":"Beth Brown","startTime":1359.83,"endTime":1364.09,"body":"providers love it because it"},{"speaker":"Beth Brown","startTime":1364.09,"endTime":1366.49,"body":"means better follow up with"},{"speaker":"Beth Brown","startTime":1364.09,"endTime":1366.49,"body":"their patients, especially in"},{"speaker":"Beth Brown","startTime":1366.49,"endTime":1370.09,"body":"rural areas like Montana,"},{"speaker":"Beth Brown","startTime":1366.49,"endTime":1370.09,"body":"Wyoming, Alaska, Hawaii, the"},{"speaker":"Beth Brown","startTime":1370.09,"endTime":1373.63,"body":"states that we are most active"},{"speaker":"Beth Brown","startTime":1370.09,"endTime":1373.63,"body":"in, it's difficult, like if you"},{"speaker":"Beth Brown","startTime":1373.63,"endTime":1376.75,"body":"live in Jordan, Montana, it's a"},{"speaker":"Beth Brown","startTime":1373.63,"endTime":1376.75,"body":"hell of a long way to anywhere"},{"speaker":"Beth Brown","startTime":1377.08,"endTime":1380.74,"body":"where you can see a provider"},{"speaker":"Beth Brown","startTime":1377.08,"endTime":1380.74,"body":"face to face. And so it fills in"},{"speaker":"Beth Brown","startTime":1380.74,"endTime":1384.19,"body":"for that, but it has definite"},{"speaker":"Beth Brown","startTime":1380.74,"endTime":1384.19,"body":"limitations too."},{"speaker":"Beth Brown","startTime":1387.88,"endTime":1391.75,"body":"appointments were sort of"},{"speaker":"Beth Brown","startTime":1387.88,"endTime":1391.75,"body":"management of your conditions."},{"speaker":"Beth Brown","startTime":1391.87,"endTime":1394.66,"body":"That's also where those"},{"speaker":"Beth Brown","startTime":1391.87,"endTime":1394.66,"body":"technologies come in handy, too."},{"speaker":"Beth Brown","startTime":1394.66,"endTime":1398.41,"body":"If you do have something that"},{"speaker":"Beth Brown","startTime":1394.66,"endTime":1398.41,"body":"you're using at home to monitor"},{"speaker":"Beth Brown","startTime":1398.41,"endTime":1401.95,"body":"either your glucose levels or"},{"speaker":"Beth Brown","startTime":1398.41,"endTime":1401.95,"body":"your blood pressure, or, you"},{"speaker":"Beth Brown","startTime":1401.95,"endTime":1405.4,"body":"know, those kind of things that"},{"speaker":"Beth Brown","startTime":1401.95,"endTime":1405.4,"body":"send data right to your phone,"},{"speaker":"Beth Brown","startTime":1405.4,"endTime":1407.98,"body":"and then you can share that"},{"speaker":"Beth Brown","startTime":1405.4,"endTime":1407.98,"body":"information with your doctor."},{"speaker":"Dr. Doug Kuntzweiler","startTime":1408.58,"endTime":1410.95,"body":"Right. And"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1408.58,"endTime":1410.95,"body":"there are new technology, of"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1410.95,"endTime":1414.61,"body":"course, is advancing like crazy."},{"speaker":"Dr. Doug Kuntzweiler","startTime":1410.95,"endTime":1414.61,"body":"There are stethoscopes that you"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1414.61,"endTime":1417.61,"body":"can have in the home, and you"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1414.61,"endTime":1417.61,"body":"hold it up your chest, and"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1417.97,"endTime":1421.81,"body":"provider remotely can listen to"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1417.97,"endTime":1421.81,"body":"your heart, do you want the same"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1421.81,"endTime":1425.56,"body":"way blood pressures can be taken"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1421.81,"endTime":1425.56,"body":"that way? When I was in the ER,"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1425.56,"endTime":1428.71,"body":"we had an agreement with"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1425.56,"endTime":1428.71,"body":"University of Utah Burn Unit,"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1428.98,"endTime":1432.46,"body":"and they gave us a television"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1428.98,"endTime":1432.46,"body":"camera, really high quality,"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1432.55,"endTime":1435.19,"body":"high resolution television"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1432.55,"endTime":1435.19,"body":"camera. And when we got burn"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1435.19,"endTime":1439.12,"body":"patients, we would call"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1435.19,"endTime":1439.12,"body":"University of Utah, and the burn"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1439.12,"endTime":1442.9,"body":"resident would be there, and we"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1439.12,"endTime":1442.9,"body":"would move the camera around,"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1442.9,"endTime":1445.78,"body":"show them where all the areas"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1442.9,"endTime":1445.78,"body":"were that were burned. And from"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1445.78,"endTime":1448.57,"body":"taking that information, they"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1445.78,"endTime":1448.57,"body":"could advise us whether or not"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1448.57,"endTime":1450.79,"body":"we could take care of the"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1448.57,"endTime":1450.79,"body":"patient locally, or whether they"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1450.79,"endTime":1453.82,"body":"should be transferred to the"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1450.79,"endTime":1453.82,"body":"burn unit. So it's pretty"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1453.82,"endTime":1457.66,"body":"amazing, especially when I think"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1453.82,"endTime":1457.66,"body":"back on how things were when I"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1457.78,"endTime":1462.04,"body":"started in medicine. It's it's"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1457.78,"endTime":1462.04,"body":"completely technological now,"},{"speaker":"Beth Brown","startTime":1462.73,"endTime":1465.46,"body":"Yeah, it is amazing,"},{"speaker":"Beth Brown","startTime":1462.73,"endTime":1465.46,"body":"and that's a way for other"},{"speaker":"Beth Brown","startTime":1465.46,"endTime":1468.91,"body":"providers to connect with"},{"speaker":"Beth Brown","startTime":1465.46,"endTime":1468.91,"body":"specialists, like you said, for"},{"speaker":"Beth Brown","startTime":1468.91,"endTime":1472.45,"body":"those people to look at burns,"},{"speaker":"Beth Brown","startTime":1468.91,"endTime":1472.45,"body":"that's just amazing. And you"},{"speaker":"Beth Brown","startTime":1472.45,"endTime":1475.21,"body":"mentioned the psychiatry thing"},{"speaker":"Beth Brown","startTime":1472.45,"endTime":1475.21,"body":"too. So that's getting people"},{"speaker":"Beth Brown","startTime":1475.21,"endTime":1477.61,"body":"access to health care where,"},{"speaker":"Beth Brown","startTime":1475.21,"endTime":1477.61,"body":"again, if they live in those"},{"speaker":"Beth Brown","startTime":1477.61,"endTime":1481.3,"body":"remote areas, they might not"},{"speaker":"Beth Brown","startTime":1477.61,"endTime":1481.3,"body":"have a psychologist or a"},{"speaker":"Beth Brown","startTime":1481.3,"endTime":1484.78,"body":"counselor of some kind, right"},{"speaker":"Beth Brown","startTime":1481.3,"endTime":1484.78,"body":"there in their little town of"},{"speaker":"Beth Brown","startTime":1484.84,"endTime":1489.07,"body":"200 but they can talk to"},{"speaker":"Beth Brown","startTime":1484.84,"endTime":1489.07,"body":"somebody on FaceTime or on Zoom"},{"speaker":"Beth Brown","startTime":1489.07,"endTime":1493.6,"body":"or Teams and get the care that"},{"speaker":"Beth Brown","startTime":1489.07,"endTime":1493.6,"body":"they need. So that's super cool,"},{"speaker":"Beth Brown","startTime":1493.6,"endTime":1496.63,"body":"and it's really breaking down a"},{"speaker":"Beth Brown","startTime":1493.6,"endTime":1496.63,"body":"lot of barriers. Are there other"},{"speaker":"Beth Brown","startTime":1496.63,"endTime":1499.39,"body":"ways that you can think of"},{"speaker":"Beth Brown","startTime":1496.63,"endTime":1499.39,"body":"those? Are some great examples,"},{"speaker":"Beth Brown","startTime":1499.39,"endTime":1503.35,"body":"but how else is this health"},{"speaker":"Beth Brown","startTime":1499.39,"endTime":1503.35,"body":"information technology really"},{"speaker":"Beth Brown","startTime":1503.35,"endTime":1506.68,"body":"just improving our access to"},{"speaker":"Beth Brown","startTime":1503.35,"endTime":1506.68,"body":"health care?"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1506.98,"endTime":1509.11,"body":"Well, one"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1506.98,"endTime":1509.11,"body":"of the things that when I talk"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1509.11,"endTime":1512.29,"body":"to people about this, one of the"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1509.11,"endTime":1512.29,"body":"things they're most exciting"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1512.29,"endTime":1516.88,"body":"about, is self scheduling. A lot"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1512.29,"endTime":1516.88,"body":"of clinics and offices now are"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1516.88,"endTime":1521.38,"body":"allowing patients to self"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1516.88,"endTime":1521.38,"body":"schedule. And that is, is huge."},{"speaker":"Dr. Doug Kuntzweiler","startTime":1521.74,"endTime":1524.74,"body":"You're not sitting on the phone"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1521.74,"endTime":1524.74,"body":"forever, you know, waiting for"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1524.86,"endTime":1529.48,"body":"the front desk person to finally"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1524.86,"endTime":1529.48,"body":"get finished and get to you. And"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1529.48,"endTime":1533.44,"body":"there isn't a lot of trying to"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1529.48,"endTime":1533.44,"body":"mash your schedule into there,"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1533.44,"endTime":1536.2,"body":"as you can see what's available,"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1533.44,"endTime":1536.2,"body":"and you can pick out the time"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1536.32,"endTime":1538.48,"body":"that works for you, the time"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1536.32,"endTime":1538.48,"body":"when you know you have"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1538.48,"endTime":1540.97,"body":"transportation, because that"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1538.48,"endTime":1540.97,"body":"sometimes is an issue,"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1540.97,"endTime":1544.99,"body":"especially in rural areas. So"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1540.97,"endTime":1544.99,"body":"that's, that's something that"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1545.02,"endTime":1547.96,"body":"people don't often think about."},{"speaker":"Dr. Doug Kuntzweiler","startTime":1545.02,"endTime":1547.96,"body":"The technology this made it"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1548.08,"endTime":1552.1,"body":"available, and that's, that's"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1548.08,"endTime":1552.1,"body":"really quite good, and that also"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1552.1,"endTime":1555.82,"body":"has sped up follow up"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1552.1,"endTime":1555.82,"body":"appointments and has improved"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1555.91,"endTime":1559.69,"body":"people keeping those"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1555.91,"endTime":1559.69,"body":"appointments far fewer no shows."},{"speaker":"Dr. Doug Kuntzweiler","startTime":1560.08,"endTime":1562.99,"body":"So even though I'm an old"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1560.08,"endTime":1562.99,"body":"curmudgeon, I have to say that,"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1562.99,"endTime":1567.22,"body":"on the whole, this technology"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1562.99,"endTime":1567.22,"body":"has really made health care"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1567.25,"endTime":1571.84,"body":"better and the more involved the"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1567.25,"endTime":1571.84,"body":"patient is, the better it's"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1571.84,"endTime":1572.68,"body":"going to work."},{"speaker":"Beth Brown","startTime":1572.0,"endTime":1577.01,"body":"So speaking of being"},{"speaker":"Beth Brown","startTime":1572.0,"endTime":1577.01,"body":"a curmudgeon, there are people"},{"speaker":"Beth Brown","startTime":1577.01,"endTime":1580.4,"body":"out there who are a little"},{"speaker":"Beth Brown","startTime":1577.01,"endTime":1580.4,"body":"intimidated by but also"},{"speaker":"Beth Brown","startTime":1580.4,"endTime":1584.75,"body":"concerned by technology, and"},{"speaker":"Beth Brown","startTime":1580.4,"endTime":1584.75,"body":"that's not being a curmudgeon."},{"speaker":"Beth Brown","startTime":1584.96,"endTime":1588.86,"body":"There are some legitimate"},{"speaker":"Beth Brown","startTime":1584.96,"endTime":1588.86,"body":"concerns there about I don't"},{"speaker":"Beth Brown","startTime":1589.1,"endTime":1592.97,"body":"want everyone to know about my"},{"speaker":"Beth Brown","startTime":1589.1,"endTime":1592.97,"body":"health information. I don't want"},{"speaker":"Beth Brown","startTime":1592.97,"endTime":1597.05,"body":"that information to just get out"},{"speaker":"Beth Brown","startTime":1592.97,"endTime":1597.05,"body":"over the internet. And so when"},{"speaker":"Beth Brown","startTime":1597.05,"endTime":1600.32,"body":"people have those real concerns"},{"speaker":"Beth Brown","startTime":1597.05,"endTime":1600.32,"body":"about the security risks of"},{"speaker":"Beth Brown","startTime":1600.32,"endTime":1603.5,"body":"sharing that kind of information"},{"speaker":"Beth Brown","startTime":1600.32,"endTime":1603.5,"body":"via technology. What should they"},{"speaker":"Beth Brown","startTime":1603.5,"endTime":1605.9,"body":"know about that? Are there"},{"speaker":"Beth Brown","startTime":1603.5,"endTime":1605.9,"body":"things in place to help put"},{"speaker":"Beth Brown","startTime":1605.9,"endTime":1608.96,"body":"their minds at ease a little"},{"speaker":"Beth Brown","startTime":1605.9,"endTime":1608.96,"body":"bit? Or what do we have to tell"},{"speaker":"Beth Brown","startTime":1608.96,"endTime":1611.93,"body":"people about that concern, Dr K?"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1612.38,"endTime":1615.62,"body":"Yeah, it"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1612.38,"endTime":1615.62,"body":"really is a concern. And if you"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1615.74,"endTime":1618.89,"body":"followed the news at all, you"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1615.74,"endTime":1618.89,"body":"know that in the last few years"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1619.19,"endTime":1623.06,"body":"there have been a couple of"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1619.19,"endTime":1623.06,"body":"breaches in some big health care"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1623.06,"endTime":1627.74,"body":"systems of people's medical"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1623.06,"endTime":1627.74,"body":"information. There's federal law"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1627.92,"endTime":1632.21,"body":"that all providers have to"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1627.92,"endTime":1632.21,"body":"follow the HIPAA Act, Health"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1632.21,"endTime":1635.57,"body":"Information Portability and"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1632.21,"endTime":1635.57,"body":"Accountability Act that"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1635.75,"endTime":1640.13,"body":"guarantees that everybody that"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1635.75,"endTime":1640.13,"body":"gets federal dollars, which is"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1640.13,"endTime":1644.72,"body":"essentially every health care"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1640.13,"endTime":1644.72,"body":"provider, has to follow those"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1644.78,"endTime":1649.55,"body":"rules, and they have to have"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1644.78,"endTime":1649.55,"body":"safeguards to keep patients"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1649.61,"endTime":1655.37,"body":"healthcare information safe. And"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1649.61,"endTime":1655.37,"body":"there are significant fines,"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1655.37,"endTime":1659.21,"body":"including even jail time,"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1655.37,"endTime":1659.21,"body":"especially if you release"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1659.39,"endTime":1664.7,"body":"information maliciously. But"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1659.39,"endTime":1664.7,"body":"significant financial fines for"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1664.76,"endTime":1669.68,"body":"companies that allow sloppiness"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1664.76,"endTime":1669.68,"body":"and somebody hacks into their"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1669.68,"endTime":1674.06,"body":"system, or, you know, they"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1669.68,"endTime":1674.06,"body":"inadvertently give information"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1674.06,"endTime":1676.97,"body":"out, because it's not just your"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1674.06,"endTime":1676.97,"body":"healthcare information, usually,"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1676.97,"endTime":1680.3,"body":"there's access to your social"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1676.97,"endTime":1680.3,"body":"security numbers, sometimes even"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1680.3,"endTime":1684.11,"body":"things like your credit cards,"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1680.3,"endTime":1684.11,"body":"your bank accounts. So it's,"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1684.17,"endTime":1688.04,"body":"it's no laughing matter. Where"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1684.17,"endTime":1688.04,"body":"it's, it's very serious. And I"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1688.04,"endTime":1693.23,"body":"think it's fair game to ask your"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1688.04,"endTime":1693.23,"body":"provider how they are ensuring"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1693.23,"endTime":1695.57,"body":"that HIPAA is followed in their"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1693.23,"endTime":1695.57,"body":"office."},{"speaker":"Beth Brown","startTime":1696.74,"endTime":1699.5,"body":"That's great. And so"},{"speaker":"Beth Brown","startTime":1696.74,"endTime":1699.5,"body":"I do think that we have"},{"speaker":"Beth Brown","startTime":1699.53,"endTime":1702.77,"body":"providers who do try very hard"},{"speaker":"Beth Brown","startTime":1699.53,"endTime":1702.77,"body":"to follow those guidelines and"},{"speaker":"Beth Brown","startTime":1702.77,"endTime":1705.68,"body":"regulations. But like you said,"},{"speaker":"Beth Brown","startTime":1702.77,"endTime":1705.68,"body":"there are breaches that happen"},{"speaker":"Beth Brown","startTime":1705.71,"endTime":1708.62,"body":"even when people have tried to"},{"speaker":"Beth Brown","startTime":1705.71,"endTime":1708.62,"body":"take those steps. And so when"},{"speaker":"Beth Brown","startTime":1708.62,"endTime":1712.37,"body":"that does happen to a person,"},{"speaker":"Beth Brown","startTime":1708.62,"endTime":1712.37,"body":"where their hospital or their"},{"speaker":"Beth Brown","startTime":1712.37,"endTime":1714.86,"body":"provider notifies them that"},{"speaker":"Beth Brown","startTime":1712.37,"endTime":1714.86,"body":"there has been a breach, and of"},{"speaker":"Beth Brown","startTime":1714.86,"endTime":1717.41,"body":"course, they're working on it,"},{"speaker":"Beth Brown","startTime":1714.86,"endTime":1717.41,"body":"what should the individual do in"},{"speaker":"Beth Brown","startTime":1717.41,"endTime":1718.13,"body":"that case?"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1719.06,"endTime":1721.31,"body":"Well, I"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1719.06,"endTime":1721.31,"body":"would first check and make sure"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1721.31,"endTime":1724.43,"body":"that they have reported the"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1721.31,"endTime":1724.43,"body":"HIPAA violation, because that's"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1724.43,"endTime":1728.51,"body":"part of the law. They have a"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1724.43,"endTime":1728.51,"body":"fairly short time frame that"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1728.51,"endTime":1731.72,"body":"they have to report that they've"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1728.51,"endTime":1731.72,"body":"lost some data, that there's"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1731.72,"endTime":1735.29,"body":"been a violation, and so the"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1731.72,"endTime":1735.29,"body":"first thing I would do is call"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1735.29,"endTime":1737.99,"body":"the provider's office and see"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1735.29,"endTime":1737.99,"body":"what they're doing about it,"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1738.05,"endTime":1740.78,"body":"make sure that they have"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1738.05,"endTime":1740.78,"body":"reported it, because they are"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1740.78,"endTime":1744.62,"body":"mandated to report it. Health"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1740.78,"endTime":1744.62,"body":"and Human Services as an Office"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1744.62,"endTime":1748.01,"body":"of Civil Rights, you can call"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1744.62,"endTime":1748.01,"body":"them, they have ombudsman who"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1748.01,"endTime":1753.05,"body":"can help you follow through and"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1748.01,"endTime":1753.05,"body":"follow up on your reports and"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1753.2,"endTime":1755.51,"body":"make sure that you know"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1753.2,"endTime":1755.51,"body":"everything is done. No way it"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1755.51,"endTime":1756.17,"body":"should be done."},{"speaker":"Beth Brown","startTime":1757.22,"endTime":1759.68,"body":"So there are other"},{"speaker":"Beth Brown","startTime":1757.22,"endTime":1759.68,"body":"risks, but I think what we"},{"speaker":"Beth Brown","startTime":1759.68,"endTime":1763.67,"body":"really want to say today is"},{"speaker":"Beth Brown","startTime":1759.68,"endTime":1763.67,"body":"technology is sort of taking"},{"speaker":"Beth Brown","startTime":1763.67,"endTime":1767.75,"body":"over health care in a lot of"},{"speaker":"Beth Brown","startTime":1763.67,"endTime":1767.75,"body":"ways, and it's good to get"},{"speaker":"Beth Brown","startTime":1767.75,"endTime":1771.74,"body":"involved and understand those"},{"speaker":"Beth Brown","startTime":1767.75,"endTime":1771.74,"body":"ways better so that you can"},{"speaker":"Beth Brown","startTime":1771.77,"endTime":1774.74,"body":"again have those tools to be"},{"speaker":"Beth Brown","startTime":1771.77,"endTime":1774.74,"body":"more active in your own health"},{"speaker":"Beth Brown","startTime":1774.74,"endTime":1775.04,"body":"care."},{"speaker":"Dr. Doug Kuntzweiler","startTime":1775.7,"endTime":1778.64,"body":"Yeah,"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1775.7,"endTime":1778.64,"body":"absolutely. And I would say to"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1778.79,"endTime":1783.44,"body":"folks who are in my generation,"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1778.79,"endTime":1783.44,"body":"you know, it really is going to"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1783.44,"endTime":1787.46,"body":"help you if you're not very"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1783.44,"endTime":1787.46,"body":"computer savvy. You know, find a"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1787.46,"endTime":1791.42,"body":"niece, find a nephew, find a"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1787.46,"endTime":1791.42,"body":"neighbor kid, somebody who is"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1791.42,"endTime":1795.83,"body":"very savvy with computers, and"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1791.42,"endTime":1795.83,"body":"have them help you navigate. I I"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1795.83,"endTime":1800.57,"body":"use about three different"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1795.83,"endTime":1800.57,"body":"hospital portals now, and I find"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1800.57,"endTime":1804.44,"body":"it challenging at times, but it"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1800.57,"endTime":1804.44,"body":"really is rewarding too, when"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1805.1,"endTime":1808.31,"body":"you'll get a much better picture"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1805.1,"endTime":1808.31,"body":"of what's going on and and I"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1808.31,"endTime":1811.88,"body":"think it will give you some"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1808.31,"endTime":1811.88,"body":"assurance too, that, you know,"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1811.88,"endTime":1815.3,"body":"you see how much people care and"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1811.88,"endTime":1815.3,"body":"how much time and effort they're"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1815.3,"endTime":1818.69,"body":"putting into the care for you."},{"speaker":"Dr. Doug Kuntzweiler","startTime":1815.3,"endTime":1818.69,"body":"And so I think it's reassuring"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1818.69,"endTime":1819.2,"body":"as well."},{"speaker":"Beth Brown","startTime":1819.98,"endTime":1822.29,"body":"That's great. Yeah,"},{"speaker":"Beth Brown","startTime":1819.98,"endTime":1822.29,"body":"so if you need the help, ask for"},{"speaker":"Beth Brown","startTime":1822.29,"endTime":1824.87,"body":"it. Especially young people"},{"speaker":"Beth Brown","startTime":1822.29,"endTime":1824.87,"body":"today, seem to have been born"},{"speaker":"Beth Brown","startTime":1824.93,"endTime":1828.29,"body":"with smartphones in their hands."},{"speaker":"Beth Brown","startTime":1824.93,"endTime":1828.29,"body":"So they they get all that."},{"speaker":"Dr. Doug Kuntzweiler","startTime":1828.29,"endTime":1830.18,"body":"Some of"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1828.29,"endTime":1830.18,"body":"them, almost literally, were."},{"speaker":"Dr. Doug Kuntzweiler","startTime":1831.71,"endTime":1834.26,"body":"They can't speak yet, and"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1831.71,"endTime":1834.26,"body":"they're playing with mom's"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1834.26,"endTime":1834.89,"body":"iPhone."},{"speaker":"Beth Brown","startTime":1835.04,"endTime":1837.47,"body":"That's so true."},{"speaker":"Beth Brown","startTime":1835.04,"endTime":1837.47,"body":"Yeah, all right, any closing"},{"speaker":"Beth Brown","startTime":1837.47,"endTime":1839.99,"body":"thoughts that you want to leave"},{"speaker":"Beth Brown","startTime":1837.47,"endTime":1839.99,"body":"us with today, Dr. K?"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1840.74,"endTime":1842.78,"body":"No, there"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1840.74,"endTime":1842.78,"body":"are lots of other places you"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1842.78,"endTime":1846.29,"body":"know, you can go to get"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1842.78,"endTime":1846.29,"body":"information. As always, if"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1846.29,"endTime":1848.9,"body":"you're going to go to the web"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1846.29,"endTime":1848.9,"body":"and learn about these things,"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1848.9,"endTime":1852.5,"body":"make sure you're on a reliable"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1848.9,"endTime":1852.5,"body":"site. But even places like Mayo"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1852.5,"endTime":1855.83,"body":"Clinic, Cleveland Clinic, Johns"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1852.5,"endTime":1855.83,"body":"Hopkins, they will have a lot of"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1855.83,"endTime":1859.4,"body":"information on medical"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1855.83,"endTime":1859.4,"body":"technology, and there's a lot of"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1859.4,"endTime":1862.97,"body":"good information in the CDC to"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1859.4,"endTime":1862.97,"body":"World Health Organization. If"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1862.97,"endTime":1866.84,"body":"you're concerned about security,"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1862.97,"endTime":1866.84,"body":"you know, look up the HIPAA Act"},{"speaker":"Dr. Doug Kuntzweiler","startTime":1866.84,"endTime":1868.55,"body":"and see exactly what it says."},{"speaker":"Beth Brown","startTime":1869.53,"endTime":1872.05,"body":"That's perfect. And"},{"speaker":"Beth Brown","startTime":1869.53,"endTime":1872.05,"body":"we'll include some of those more"},{"speaker":"Beth Brown","startTime":1872.05,"endTime":1876.49,"body":"reliable, top resources when we"},{"speaker":"Beth Brown","startTime":1872.05,"endTime":1876.49,"body":"post this about this topic today"},{"speaker":"Beth Brown","startTime":1876.49,"endTime":1880.51,"body":"with our podcast episode. And so"},{"speaker":"Beth Brown","startTime":1876.49,"endTime":1880.51,"body":"that's our show for today, and"},{"speaker":"Beth Brown","startTime":1880.51,"endTime":1884.17,"body":"that ends our series on helping"},{"speaker":"Beth Brown","startTime":1880.51,"endTime":1884.17,"body":"you feel more confident about"},{"speaker":"Beth Brown","startTime":1884.2,"endTime":1887.05,"body":"getting your health care and"},{"speaker":"Beth Brown","startTime":1884.2,"endTime":1887.05,"body":"taking an active role in your"},{"speaker":"Beth Brown","startTime":1887.05,"endTime":1890.08,"body":"health. If you have any"},{"speaker":"Beth Brown","startTime":1887.05,"endTime":1890.08,"body":"questions about that, or any"},{"speaker":"Beth Brown","startTime":1890.08,"endTime":1892.87,"body":"other questions for Dr K, he's"},{"speaker":"Beth Brown","startTime":1890.08,"endTime":1892.87,"body":"always here to answer them,"},{"speaker":"Beth Brown","startTime":1892.87,"endTime":1899.95,"body":"please email us at Q and A with"},{"speaker":"Beth Brown","startTime":1892.87,"endTime":1899.95,"body":"Dr k@mpqhf.org and we'll have"},{"speaker":"Beth Brown","startTime":1899.95,"endTime":1902.35,"body":"that email address with this"},{"speaker":"Beth Brown","startTime":1899.95,"endTime":1902.35,"body":"episode as well, you can submit"},{"speaker":"Beth Brown","startTime":1902.35,"endTime":1905.89,"body":"your question, and we will keep"},{"speaker":"Beth Brown","startTime":1902.35,"endTime":1905.89,"body":"it anonymous, but get you the"},{"speaker":"Beth Brown","startTime":1905.89,"endTime":1907.84,"body":"information you need. Thanks, Dr"},{"speaker":"Beth Brown","startTime":1905.89,"endTime":1907.84,"body":"K."},{"speaker":"Dr. Doug Kuntzweiler","startTime":1908.29,"endTime":1908.77,"body":"Thank you."},{"speaker":"Beth Brown","startTime":1909.34,"endTime":1911.11,"body":"Thanks everybody for"},{"speaker":"Beth Brown","startTime":1909.34,"endTime":1911.11,"body":"listening. Have a great day."}]}