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The UpstreamLife
Retail's still in search of technologies relevant for consumer experience: A view from Pavan of RDEP
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In this episode of theUpStreamLife I talk to Pavan Panchamukhi, the founder of RDEP.io which focuses on improving customer experiences with intelligent checkouts. Is this relevant? Let us find out more.
00:00 - Introduction
02:08 - Why serve retail?
04:46 - Focus is on experience and engagement.
08:40 - Physical Retail is evolving always.
13:30 - Personalising for customers dynamically.
19:08 - New age recommendation engines.
23:51 - Value perception of new tech in India and why South Asia.
29:00 - Passing through Corporate audits.
32:00 - The race to be relevant and markets that are relevant.
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